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Job Description:

Summary:

We are looking for a detailed minded and energetic Administrative Assistant to support Epiq’s contract with the State Court of Singapore. The business is fast-paced and requires high level of organization, communication and administration skills, and the ability to learn the workflow and culture of a niche industry in a short time.

Responsibilities:

Accounts & Finance

• Update designated tracker as request forms come in for transcription wordcount, on‑time delivery (date and time of creation of transcripts) Assist in transcript production & prepare month-end reports Invoicing for State Courts & clients
• Prepare & send invoicing details to Finance team to draft
• Review and confirm invoice details before Finance issue the invoice to State Courts & clients
• Submit invoices via designated platforms if required
• Liaises with clients on invoice status
• Update error notification tracker and track error penalty credit notes to State Courts or clients
• Consolidate all turnsheets and crosscheck transcriber wordcount under State Courts and other work done by State Court team;
• Send consolidated turnsheet and reports to Finance team for charge-backs and payouts. Take on any ad hoc responsibility within the scope of this role as required

Administration

• Ensure transcripts are produced and prepared for release to parties as per due date
• Update turnsheets and assign work to transcribers; merge transcripts and do second level quality checks
• Data entry into the system for the transcription requests
• Send final transcripts to Production and save final transcripts in State Court server
• Undertake transcript amendments
• Attending to case requests from ordering parties (Update Diary, due dates, case summary, case folder etc.) and following up with clients for documents etc.

Requirements:

• 1-2 years of administrative experience is preferred
• O-level or equivalent
• Strong interpersonal and administrative skills
• Attention to detail and able to work on own initiative.
• Works effectively as part of a team, recognizes areas where support is required and offers assistance.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

[What you will be working on]

You will be responsible for the following:

• Supervise, monitor and renew or establish new contracts and tenancies administered by the department

• Oversee the overall contract formulation process from of gathering user requirements, tender preparation, conduct of tender briefing and evaluation of tenders to appoint vendor

• Supervise the administration of contracts to facilitate user departments to meet contract specifications when using and managing contracts

• Facilitate departments to meet WOG rules for tenancy and office space management

• Manage the department’s tenancy agreements pertaining to office spaces including performing cost and budget estimations, putting up papers for approval and ensuring timely renewals as well as its execution and routine administration

• Review, manage and plan the policies and processes of the Administration services functions under the department

• Manage and lead a team of officers under the branch

• Other duties assigned may include assisting the branch in financial management, project management, access reviews and administration of relevant IT system(s)

[What we are looking for]

The job might be for you if you possess the following qualities:

• At least 7 to 8 years of working experience in Administration, Procurement or in related fields that require planning and writing skills (e.g. policy writing, project management), preferably in public sector

• Experience in leading a team, building rapport with employees and vendors

• Enjoy problem solving, able to conceptualize ideas, structure, categorise information and reflect these in writing and presentation

• Confident in engagement with senior management

• Versatile in both deskbound and operational work

• Meticulous, resourceful, resilient and able to multi-task

• Self-driven with a positive working attitude

• Proficient in Microsoft Office tools

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]
You will join a dynamic team tasked to supervise exchanges, market operators, clearing houses and intermediaries (brokers). You will carry out day-to-day supervision of exchanges, market operators, clearing houses and intermediaries to ensure that trading in securities and derivatives is fair, orderly and transparent and to promote stronger and more resilient capital market infrastructures and intermediaries. You will also have responsibility for reviewing and assessing new licence applications. 

There will also be opportunities for you to participate in business process reviews and other related transformation work to improve the department’s efficiency and effectiveness. 

You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments.

[What we are looking for]

• Self-motivated, analytical, with a keen interest to develop expertise in capital markets

• Able to work independently

• Good communication and strong interpersonal skills

• Good understanding and prior working experience in capital market intermediaries and/or securities or derivatives markets or regulatory matters will be an advantage 

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

This is a 1-year contract position. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

[What you will be working on]

You will be responsible for the following:

• Manage and monitor surveillance technology to augment enforcement operations

• Manage vendors and contracts such as raise work orders, manage contract utilisation and upkeep of service and quality standards

• Plan and carry out enforcement operations

• Attend to related enquiries and troubleshooting issues

• Maintain and monitor quality of enforcement engagements

• Any other ad-hoc tasks as assigned

[What we are looking for]
 

Requirements:

• Enjoy thinking strategically, planning and applying analytical reasoning

• Experience in investigation and enforcement work

• Keen interest in environmental public health

• Excellent communication and interpersonal skills

• Strong leadership skills and a good team player

• Resourceful and willing to work outside office hours

• Good knowledge of Microsoft Office applications

• Basic knowledge in the application of data/video analytics and/or machine learning will be advantageous

• Able to work nights and on weekends/ public holidays, as required

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

[What you will be working on]

In this role, you will help to review and implement policies with a focus on the

Environmental Control Officer for Specified Construction Sites [ECO(SCS)] scheme in Singapore.

• Work with the team on the formulation and review of operational policies and procedures to support NEA’s strategic objectives
• Conduct research and analysis to identify best practices and regulatory requirements for policy development
• Evaluate existing policies and recommend updates or revisions to ensure relevance and effectiveness
• Collaborate with cross-functional teams to gather inputs and feedback on proposed policies
• Review key pieces of legislation in consultation with legal department and undertake the required Act amendments
• Work with stakeholders to identify training gaps, develop competency framework, review Code of Practice and enhance training curriculum for relevant industries
• Engage stakeholders and industry to communicate policy changes, updates and/or share best practices via newsletters, organisation of webinar/seminar or other means
• Handle complex queries, feedback and appeal cases
• Coordinate meetings and assist in secretariat duties

[What we are looking for]

• Prior experience in policy formulation, learning & development, stakeholder engagement and event organisation will be an advantage
• Strong analytical and sense-making skills
• Excellent communication, writing and presentation skills to engage and influence stakeholders across different levels
• A good team player who enjoys interacting and working with others
• Self-driven, able to work independently and multi-task
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

You will part of a team responsible for the supervision of financial institutions conducting financial advisory and insurance broking activities. This includes banks and insurers which carry out financial advisory activities, as well as licensed financial advisers.  

You will be involved in assessing the adequacy and effectiveness of financial institutions’ risk management systems and internal controls, and market conduct practices, through both onsite inspection and offsite review. You will also be involved in policy reviews related to the supervision of financial institutions.

In the course of your work, you will have opportunities to interact with other departments in MAS, as well as external parties such as audit firms, industry bodies, foreign regulators, and other government agencies.  

You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments.

[What we are looking for]

• Strong audit and analytical skills, and ability to pay attention to details, as well as identify broad trends and issues 

• Possess good written and verbal communication skills

• Good working knowledge and experience in financial institutions conducting financial advisory activities

• Ability to multi-task and keep to tight timelines

• Self-motivated and driven

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.​

[What you will be working on]

In this role, you will help to review and implement policies with a focus on the regulation of vector pesticides and repellents in Singapore:-

• Work with the team on the formulation and review of operational policies and procedures to support NEA’s strategic objectives
• Conduct research and analysis to identify best practices and regulatory requirements for policy development
• Evaluate existing policies and recommend updates or revisions to ensure relevance and effectiveness
• Collaborate with cross-functional teams to gather inputs and feedback on proposed policies and ensure alignment with stakeholder needs
• Review key pieces of legislation in consultation with legal department and undertake the required Act amendments
• Engage stakeholders and industry to communicate policy changes, updates and provide guidance on policy implementation
• Handle complex queries, feedback and appeal cases
• Coordinate meetings and assist in secretariat duties

[What we are looking for]

• Prior relevant working experience in policy formulation and stakeholder engagement will be an advantage
• Strong analytical and sense-making skills
• Excellent communication and writing skills to engage stakeholders across different levels
• A good team player who enjoys interacting and working with others
• Self-driven, able to work independently and multi-task
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

Essential Job Functions

He/she will be responsible for responsible for the following: 

Culture Transformation

Create and shape a workplace culture align with organization strategic objectives and future of work. Creative in organising activities to promote, infuse and sustain the culture in the organisation.

Enhance Employees Engagement

Administer and follow up with intervention to address the results of Employee Engagement & Pulse Surveys conducted. This includes organising small group conversations, making presentations to senior leaders and large group of audience.

Design & Development of Learning Interventions  

• Develop face-to-face/online learning curriculum for staff training with the objective of achieving/maintaining selected SCS-specific skills. 

• Embrace different types of training techniques, including e-learning, videos, tutorials and resource guides etc. Create training materials and ensure that quality standards are met. Create e-learning materials in a learning platform (learning management system) when needed.  

• Be creative and bold in the use of Gamification to enhance employees learning experience

• Continuously seek out and adapt latest and most appropriate instructional design and learning technology techniques, theories and methodologies to create unique and engaging content to meet the needs of our target audience.

• Identify competencies gaps and various learning activities for the Future of Work.

• Ability to conduct stand up training will be an advantage.

Special Projects

Any other projects as assigned such as preparing draft for application of awards submission.  

Requirements

The ideal candidate should have the following

• A Degree with minimum 3 or more years of relevant experience in the areas of Organisation Development & Learning, including design of learning intervention and evaluation of training programmes.

• Excellent written and verbal communication skills

• Familiar with digital learning tools and platforms.

• Must be prepared to be hands-on.    

• Excellent written and verbal communication skills.  

• Those with training qualification such as ACTA, ACLP, DACE and DDDLP will be an advantage.

Only shortlisted candidates will be notified.

[What you will be working on]

You will be responsible for the following:

• Assist in updating, monitoring and renewing of contracts and tenancies administered by the department
• Gather user requirements, assist the process of tender preparation, conduct of tender briefing and evaluation of tenders to appoint vendor
• Administration of contract to facilitate user departments to meet contract specifications when using and managing contracts
• Assist in the execution and administration of tenancy agreements and facilitate departments to meet WOG rules for tenancy and office space management
• Process e-invoices, support management of mailroom and admin services operations managed by the department

[What we are looking for]

The job might be for you if you possess the following qualities:

• At least 1-2 years of working experience in Administration, Procurement or in related fields that require planning and writing skills
• Enjoy learning new things, planning and applying analytical reasoning
• Able to conceptualize ideas, structure, categorise information and reflect these in writing
• Versatile in both deskbound and operational work
• Meticulous with an eye for detail, organised and able to multi-task
• Mature, independent and resourceful
• Self-driven and always ready to strive for improvement

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

You will be responsible for the following:

• Assist in updating, monitoring and renewing of contracts and tenancies administered by the department
• Gather user requirements, assist the process of tender preparation, conduct of tender briefing and evaluation of tenders to appoint vendor
• Administration of contract to facilitate user departments to meet contract specifications when using and managing contracts
• Assist in the execution and administration of tenancy agreements and facilitate departments to meet WOG rules for tenancy and office space management
• Process e-invoices, support management of mailroom and admin services operations managed by the department

[What we are looking for]

The job might be for you if you possess the following qualities:

• At least 1-2 years of working experience in Administration, Procurement or in related fields that require planning and writing skills
• Enjoy learning new things, planning and applying analytical reasoning
• Able to conceptualize ideas, structure, categorise information and reflect these in writing
• Versatile in both deskbound and operational work
• Meticulous with an eye for detail, organised and able to multi-task
• Mature, independent and resourceful
• Self-driven and always ready to strive for improvement

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

The Organisation Development and Planning Division (ODP) is responsible for driving long-term organisational effectiveness in MAS. Drawing from various disciplines and fields, ODP comprises dynamic individuals with competencies across culture and leadership development, change management and internal communications, behavioural sciences and corporate planning. You will be part of a team that carries out both organisational development (OD) and corporate planning work.

In this role, you will:

• Have a systems-level perspective of areas in which the organisation needs to transform to be highly effective in today’s context. Actively learn about leading company practices, both private and public sector, and adapt them to suit MAS’ context. Key focus areas will be leadership practices and behaviours, and organisational culture.

• Design and facilitate workshops to engage the leadership community on organisation-wide issues, building awareness about potential organisational changes and seeking leadership alignment. This includes running regular medium to large size workshops for leaders, including customising the design and facilitation execution. It also includes advising other teams on programme design for a more engaging and effective workshop.

• Develop and deliver culture interventions to raise awareness and alignment across the organisation, embed and reinforce behaviours, mindset shifts and new ways of working. It may also involve providing targeted support for high- or at-risk groups, departments and/or teams, to identify detrimental cultural and behavioural patterns, and design and facilitate fit-for-purpose interventions to positively impact effectiveness and health.

• Engage relevant stakeholder groups across the organisation, including senior and middle management, applying the insights to support the interventions for organisational change.

• Partner closely with the lead departments to co-create and plan changes relating to people and processes.

You may also be expected to perform aspects of corporate planning relating to whole-of-government initiatives, corporate governance and organisation excellence within MAS. 

[What we are looking for]

• At least 5 years of work experience in OD, culture and leadership development, change management, or related roles

• Familiarity with a broad range of knowledge, frameworks and tools on Organisation Development and transformation.

• Experience in diagnosing, designing, developing, and delivering effective interventions related to leadership, people practices, and culture at both organisational and project levels.

• Experience in workshop customisation and design, and facilitation. Demonstrate comfort and confidence working with senior leaders and a broad range of stakeholder groups, and able to speak confidently in front of a large audience

• Experience in developing and implementing comprehensive change management plans to ensure strong project support and facilitate staff adaptation, including content and material production

• Strong analytical and problem-solving abilities, coupled with effective written, presentation and reasoning skills

• Excellent organisation skills, meticulous and ability to multi-task

• Demonstrates strong stakeholder management and interpersonal skills

• Effective project management skills and thrives in a fast-paced and fluid environment

• Able to work well independently as well as in a team environment

• Experience in or working with the public service will be an advantage.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

[What you will be working on]

The Organisation Development and Planning Division (ODP) is responsible for driving long-term organisational effectiveness in MAS. Drawing from various disciplines and fields, ODP comprises dynamic individuals with competencies across culture and leadership development, change management and internal communications, behavioural sciences, and corporate planning. The division also serves as the Secretariat of the MAS Board and the Appeal Advisory Panel (AAP).

In this role, you will be primarily responsible for the MAS Board, Appeal and Corporate Planning portfolios:

• Board secretariat:  Lead on, inter alia, organising the quarterly Board meetings, handling the appointments of Board members, and reviewing board governance policies and processes, such as code of conduct, remuneration and conflict of interest matters.

• AAP secretariat:  On appeals, any person aggrieved by an administrative decision by the MAS can appeal to the Minister-in-charge of MAS. In such cases, you will be responsible for overseeing and managing the entire appeal administrative process, and will be required to liaise directly with various parties, including the Minister, the AAP members, both parties to the appeal and the Attorney-General’s Chambers (AGC).

• Corporate planning: Lead on organisation-wide projects that will require you to coordinate across departments in MAS. Some of these projects relate to whole-of-government initiatives, which involves liaising with other agencies. You will also be responsible for strengthening corporate governance and ensuring organisation excellence within MAS.

As part of a dynamic team that drives organisational development and culture change in MAS, you will also have opportunities to explore new areas beyond the detailed responsibilities above. Depending on your interests and experience, you can look forward to being involved in designing, developing and delivering OD initiatives related to leadership alignment, culture change and employee engagement, at both organisational and project levels.

[What we are looking for]

[What you will be working on:]
•    Manage Product Users’ Engagement by supporting Product Managers in developing strategies and plans to engage internal and external stakeholders to launch, implement, drive adoption, awareness, and education of Products, such as NLB Mobile App, Seat Booking System, Express Borrowing Gantry, and also future Products such as Content Discovery app. 
•    Assist Product Managers to collect and collate Product data from multiple channels, e.g., web statistics, app statistics, user feedback and perform basic analysis to help Product Managers better understand the asks and needs of the users with simple insights. Work closely with other data teams to track results and translate insights into actions.
•    Assist Product Managers in managing the Product Backlog by recording new user stories and setting initial priority for them. Follow up with Product Managers to set up regular Product Backlog refinement sessions.
•    Assist Product Managers or ScrumMasters in organising agile activities and to update/ upkeep Agile tools like JIRA, etc.

[What we are looking for:]
•    At least one year of relevant working experience, preferably in a product-focused organisation. Fresh graduates with the relevant knowledge are welcomed to apply.
•    Excellent written and verbal communication skills.
•    Ability to engage stakeholders from all walks of life.
•    Knowledge of agile methodologies and processes (SCRUM, KANBAN, etc.)
•    Comfortable with data and possess basic data analytic skills (e.g., Excel, Tableau)
•    Interest in growing into Product Manager role.
•    Design skills and experience with design tools is added advantage.

Work location will be at the Marine Parade Public Library. As the library is currently closed for renovation, the current work location is at the National Library Building.

Successful applicant will be appointed on a project contract until 31 Dec 2025.

[What you will be working on]

[What we are looking for]

• Relevant experience or degree in Business, Accountancy, Law or Financial Economics preferred

• Strong analytical skills and an ability to work at both conceptual and operational levels

• Ability to work well independently as well as in a team

• Natural inquisitiveness and ability to be creative in problem-solving

• Good written and verbal communication skills. You will be expected to interface with internal and external stakeholders directly, including other government agencies, foreign regulators, financial intermediaries and industry practitioners.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

[What you will be working on]

You will join a dynamic team tasked to supervise exchanges and market operators. You will carry out day-to-day supervision of exchanges and market operators to ensure that trading in securities and derivatives is fair, orderly and transparent. You will participate in the review and formulation of a wide array of regulatory policies and legislative reforms to enhance Singapore's regulatory framework for an evolving capital market. You will also be given ample opportunities to be involved in a variety of projects to strengthen Singapore's capital markets, and contribute to Singapore's participation in international standard-setting fora.

You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments.

[What we are looking for]

• Self-motivated, analytical, with a keen interest to develop expertise in capital markets

• Mature and able to work independently

• Good communication and strong interpersonal skills

• Prior working experience relating to the securities or derivatives markets, regulatory or competition matters will be an advantage

• A background in economics or quantitative skills will be an advantage

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

[What you will be working on]
 

This role will support MAS in the preparations for the repeal of the regulatory regime for the registered fund management companies (RFMCs). With the repeal, over 200 RFMCs will have to apply for a licence in order to continue operating. RFMCs that meet criteria will be approved to become licensed fund management companies.

Responsibilities include:

• Assist in monitoring the status of licence applications by RFMCs.  

• Assist in checking that licence applications submitted by RFMCs are complete, and in the review of the applications.

• Support the logistics for industry and internal briefings on the repeal.

• Assist in checking and updating published materials that provide guidance on the repeal and the transitional arrangements for RFMCs.

• Assist in maintaining and updating internal records on RFMCs.

• Perform any other task needed to support MAS’ preparations for the repeal of the RFMC regime.

[What we are looking for]

• Prior working experience in the fund management industry would be an advantage. 

• Good written and verbal communication skills.

• Ability to work well independently and in a team environment.

[What you will be working on]

You will be a member of a central team responsible for the ideation and implementation of sustainability strategies across MAS’ functions, working closely with relevant departments within the organisation to anchor Singapore as a leading green finance centre.    

In this role, you will:

• Support the Sustainability Group in pioneering research in global trends, horizon scanning and new emerging areas (e.g. impact investing and finance, inter-linkages between social and environmental outcomes, scope 4 disclosures etc). In this role, the individual will interface with both external stakeholders (e.g. financial institutions, knowledge partners, consultants) and internal stakeholders (e.g. functional departments in MAS).
• Develop and execute an implementation strategy to encourage high adoption of the Singapore-Asia Taxonomy across different stakeholders including financial institutions, corporates and government bodies.
• Support the interoperability of Singapore-Asia Taxonomy with other global taxonomies.
• Research and establish contacts of relevant sustainability academia in global institutes of higher learning to advance MAS’ sustainability objectives. Manage strategic research partners and institutes of higher learnings to achieve capability and research outcomes that will advance MAS FINZ.
• Support the team in managing key accounts and research institutes for example but not exhaustive, e.g. project management, contracts and procurement, logistical support for events and meetings etc.

[What you will be working on]

• Develop hotel industry transformation initiatives, in line with the Hotels Industry Transformation Map (ITM) and Hotel Sustainability Roadmap - with key focus on spurring hotels towards more progressive HR practices, the adoption of manpower development programmes, enhance productivity and raise the value and appeal of hotel-related jobs.

• Cultivate relationships with key hotel accounts and understanding their needs and challenges in transforming their businesses. You will have an opportunity to tailor support for key accounts through STB's own programmes and other government schemes to enable hotels to adopt new business models, diversify their offerings and adopt best practices (e.g. in human capital, sustainability efforts, etc).

• You will also work closely with other agencies (e.g. MOM, WSG, SSG, etc) on areas such as manpower policy reviews and Jobs & Skills development.     

[What we are looking for]

• Analytical & reasoning skills, ability to problem-solve

• Organised, detailed-oriented, and meticulous

• Strong project management skills, ability to multi-task

• Interpersonal skills to manage different stakeholders

• Strong written and oral communication skills

• Ability to work with data and systems, including using Excel to process data

• Good appreciation for policy work, including policy development, implementation and process improvement

Application Status: Shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.