*URGENT* Call Centre Assistant (6 Month Contract to Perm, up to $2.5k) #HCL
Responsibilities:
• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer...