Total 8 Manager administration assistant job vacancies in ncs national council of social service hq

Responsibilities

• Develop and execute digital marketing campaigns to enhance digital awareness and engagement of the museum and its offerings and help scale the museum towards mass-personalisation marketing.
• Manage the National Museum of Singapore, Changi Chapel and Museum as well as Reflections at Bukit Chandu websites, overseeing the design and development of any other new system requirements that may affect the websites, particularly integration of CMS (Sitecore) and CRM systems. 
• Lead in digital project management and work with external vendors and internal teams during project and content development, as well as the management of post project follow through such as maintenance and data analysis of results against agreed outcomes. This includes execution of the digital marketing projects for exhibitions and programmes, conducting UX design validation and performing User Acceptance Testing (UAT) to ensure a positive overall user experience.
• Manage media buying and creative agencies on delivering digital campaigns, and monitor effectiveness, finance management and develop contingency strategies when required.
• Manage digital marketing software, produce analytic reports on digital marketing performance across projects to evaluate campaign effectiveness and provide recommendations.

Requirements

• Preferably at least 3-5 years of relevant experience particularly in digital marketing and communications
• Excellent communication, analytical and organisational skills, able to multi-task, and has experience in project management and preferably in government procurement as well
• Strong understanding of digital marketing channels and social media platforms
• Basic knowledge of HTML & website content development, familiarity with SiteCore CMS, Adobe Experience Cloud, Matterport 3D and relevant 3D AR/VR tools a strong plus
• Experience in the implementation and maintenance of interactive and immersive technologies will be advantageous
• Ability to work independently and as part of a team
• Interest in the Arts and Heritage Sector

Applicants will be notified on whether they are shortlisted within 4 weeks of the closing date of this job posting.

[What you will be working on]

1.Perform relationship and engagement functions to achieve fundraising targets through all existing donation platforms
2.Work closely with President’s office to achieve fund-raising commitments
3.Strengthen the engagement and relationship with existing donors through regular and robust donor stewardship to enhance donor experience to promote continued support.
4.Plan and manage PC signature events such as Istana Open Houses and other PC related events such as media launches.
5.Cultivate and build up relationship with potential new donors by strategising the approach and implementation plan, in consultation with HOD.
6.Cultivate positive working relationships with internal stakeholders within NCSS in achieving philanthropy and engagement outcomes.

7. Secretariat duties for oversight committee
8. To manage operational budget and to have clear oversight on income and expenses.

[What we are looking for]

Personal Competencies:
1. Business acumen with high emotional intelligence
2. Analytical and able to make good judgement calls
3. Resourceful, agile and takes initiative
4. A team player who values inter-agency collaborations
5. Embraces ambiguity and strives for continuous progress and improvement
6. Passionate about creating an impact to the social service sector

Skills & Knowledge:

1. Fundraising, Business Development and Marketing

2. Event management

3. Excellent Communication Skills (Written & Spoken) with high confidence in public speaking

4. Basic data literacy and able to be comfortable with analysing spreadsheets and dashboards

5. Proficient in Microsoft Office

Experience in the following will be added advantage:
• Partnerships and Community Engagement
• Business development
• Sales and marketing
• Fundraising
• People-Private-Public sector collaborations
• Digital marketing

• Knowledge of social services and experience with public service procurement practices will be an added advantage

[What you will be working on]

The Administration Officer works in a team to provide administrative support to the Industry-based Training Division.  Reporting directly to the Department Manager, his or her responsibilities include the following:

- In charge of the administration of training schemes

- Perform accounts payable and receivable and monitor fees charged to training partners

- Administer government grants including disbursements and reporting

- Manage procurement processes and support overall budget management

- Manage data and handle data analysis and reporting

[What we are looking for]

You should have at least 2 years of work experience, a flair for administrative & finance-related work, able to multi-task and work independently, and be responsive to customer needs. You are expected to be proficient in digital tools such as Microsoft Excel, and prior work experience in data analysis will be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be responsible for the following:

• Manage and monitor surveillance technology to augment enforcement operations

• Manage vendors and contracts such as raise work orders, manage contract utilisation and upkeep of service and quality standards

• Plan and carry out enforcement operations

• Attend to related enquiries and troubleshooting issues

• Maintain and monitor quality of enforcement engagements

• Any other ad-hoc tasks as assigned

[What we are looking for]
 

Requirements:

• Enjoy thinking strategically, planning and applying analytical reasoning

• Experience in investigation and enforcement work

• Keen interest in environmental public health

• Excellent communication and interpersonal skills

• Strong leadership skills and a good team player

• Resourceful and willing to work outside office hours

• Good knowledge of Microsoft Office applications

• Basic knowledge in the application of data/video analytics and/or machine learning will be advantageous

• Able to work nights and on weekends/ public holidays, as required

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

[What you will be working on]

In this role, you will help to review and implement policies with a focus on the

Environmental Control Officer for Specified Construction Sites [ECO(SCS)] scheme in Singapore.

• Work with the team on the formulation and review of operational policies and procedures to support NEA’s strategic objectives
• Conduct research and analysis to identify best practices and regulatory requirements for policy development
• Evaluate existing policies and recommend updates or revisions to ensure relevance and effectiveness
• Collaborate with cross-functional teams to gather inputs and feedback on proposed policies
• Review key pieces of legislation in consultation with legal department and undertake the required Act amendments
• Work with stakeholders to identify training gaps, develop competency framework, review Code of Practice and enhance training curriculum for relevant industries
• Engage stakeholders and industry to communicate policy changes, updates and/or share best practices via newsletters, organisation of webinar/seminar or other means
• Handle complex queries, feedback and appeal cases
• Coordinate meetings and assist in secretariat duties

[What we are looking for]

• Prior experience in policy formulation, learning & development, stakeholder engagement and event organisation will be an advantage
• Strong analytical and sense-making skills
• Excellent communication, writing and presentation skills to engage and influence stakeholders across different levels
• A good team player who enjoys interacting and working with others
• Self-driven, able to work independently and multi-task
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

In this role, you will help to review and implement policies with a focus on the regulation of vector pesticides and repellents in Singapore:-

• Work with the team on the formulation and review of operational policies and procedures to support NEA’s strategic objectives
• Conduct research and analysis to identify best practices and regulatory requirements for policy development
• Evaluate existing policies and recommend updates or revisions to ensure relevance and effectiveness
• Collaborate with cross-functional teams to gather inputs and feedback on proposed policies and ensure alignment with stakeholder needs
• Review key pieces of legislation in consultation with legal department and undertake the required Act amendments
• Engage stakeholders and industry to communicate policy changes, updates and provide guidance on policy implementation
• Handle complex queries, feedback and appeal cases
• Coordinate meetings and assist in secretariat duties

[What we are looking for]

• Prior relevant working experience in policy formulation and stakeholder engagement will be an advantage
• Strong analytical and sense-making skills
• Excellent communication and writing skills to engage stakeholders across different levels
• A good team player who enjoys interacting and working with others
• Self-driven, able to work independently and multi-task
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

Key responsibilities include:
 

Training for PA Staff and GRLs

• Supports the conduct of courses (face-to-face, virtual or blended) to enhance the capabilities of GRLs and PA Staff.

• Assists to prepare training materials (facilitator’s guide, learner’s guide, PowerPoint, e-learning course wares etc) and learning aids (learning posters, videos, activity props, etc) for the conduct of the course.

• Assists in reviewing the course through evaluation forms, surveys and focus group discussions with learners.

Management and Organisation of Training Programme

• Manages all training supplies, activity props and learning aids.

• Works in taskforces and project teams to enhance NACLI’s training quality.

• Collates and reports GRL and PA Staff training data such as course schedules, course runs, attendance, number of learners, learners’ profiles etc.

• Compiles data on speakers’ profiles for leadership dialogues / Community of Practices (CoPs) and leadership programmes, where relevant.

Stakeholder Engagement

• Liaises with NACLI departments, PA Divisions (Constituency Offices, HQ Divisions, etc) and vendors to facilitate and implement GRL and PA staff courses.

• Liaises with NACLI departments, PA divisions and vendors to schedule training dates, coordinate venue for training, and ensure all administrative and logistics support are provided to create a conducive learning environment for learners and facilitators.

Finance & Support

• Assists in procurement process such as preparing specifications for GeBIZ ITQs, selection committees and awarding of contracts in liaison with NACLI’s Training Operations department.
   
• Provides secretariat or manpower support for meetings and other NACLI programmes which may be conducted during weeknights and weekends.

Other Duties

• Other ad-hoc duties not covered under main responsibilities and duties.

What we are looking for:

Requirements:
 

• Minimum - Professional qualification or formal training in training and development, education, research or business management-related discipline

• Minimum - At least six months related working experience in training and development, education, research or business management and practical knowledge in training coordination and management

• Desired - One year related working experience in training and development, education, research or business management and practical knowledge in training coordination and management

Only shortlisted candidates will be notified.
Successful candidates will be given a 3-year contract.

[What you will be working on:]
•    Manage Product Users’ Engagement by supporting Product Managers in developing strategies and plans to engage internal and external stakeholders to launch, implement, drive adoption, awareness, and education of Products, such as NLB Mobile App, Seat Booking System, Express Borrowing Gantry, and also future Products such as Content Discovery app. 
•    Assist Product Managers to collect and collate Product data from multiple channels, e.g., web statistics, app statistics, user feedback and perform basic analysis to help Product Managers better understand the asks and needs of the users with simple insights. Work closely with other data teams to track results and translate insights into actions.
•    Assist Product Managers in managing the Product Backlog by recording new user stories and setting initial priority for them. Follow up with Product Managers to set up regular Product Backlog refinement sessions.
•    Assist Product Managers or ScrumMasters in organising agile activities and to update/ upkeep Agile tools like JIRA, etc.

[What we are looking for:]
•    At least one year of relevant working experience, preferably in a product-focused organisation. Fresh graduates with the relevant knowledge are welcomed to apply.
•    Excellent written and verbal communication skills.
•    Ability to engage stakeholders from all walks of life.
•    Knowledge of agile methodologies and processes (SCRUM, KANBAN, etc.)
•    Comfortable with data and possess basic data analytic skills (e.g., Excel, Tableau)
•    Interest in growing into Product Manager role.
•    Design skills and experience with design tools is added advantage.

Work location will be at the Marine Parade Public Library. As the library is currently closed for renovation, the current work location is at the National Library Building.

Successful applicant will be appointed on a project contract until 31 Dec 2025.