Total 4 analyst job vacancies in SG-Tampines Agency Building

JOB SUMMARY

Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information technology solutions with business initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.

Write functional specifications of user needs for application development, enhancements, and testing.

Analyze user requirements, procedures, and problems to improve existing systems.

Prepare functional, systems and program specifications.

Prepare project plans and implementation schedules.

Confer with organizational units involved to determine requirements.

Maintain and develop documentation for responsible area.

Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development

Prepare project plans and schedules.

Provide status updates of assigned projects.

Recommend/conduct training.

Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.

Serve as escalation point for troubleshooting issues.

Maintain a good working relationship with customers and vendors.

Ensure 100% adherence to all IT and department policy, processes and procedures.

Participate in the exchange of ideas and information within the department.

Ask questions; encourage input from team members.

Provide regular updates to appropriate managers.

Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

Drive continuous improvement through trend reporting analysis and metrics management.

Assure that procedures and work instructions are efficient and not redundant.

Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.

Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.

Confer with reporting manager on complex or unusual situations.

Establish new measurement systems if/where possible.

Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.

Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality)

Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.

Interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Maintain discretion and confidentiality in all areas pertaining to the IT systems.

Understand and embrace the business and IT strategic direction.

Comply and follow all procedures within the company security policy.

May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job

Strong communications and customer service skills

Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor's Degree required.

Degree in Computer Science or Management Information Systems preferred.

Minimum 2 to 5 years work experience in a related position.

Or an equivalent combination of education, training or experience.

The essential responsibilities of Business Intelligence Analyst include:

• To plan & execute the implementation of the agreed initiatives for the MIS Section. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
• Fully understand the business requirements and translate these to effective and meaningful information.
• Build and modify date warehouse structures as identified based on business requirements
• Manage and maintain the Change Request for MIS
• Assist in data mining, data cleansing, and data extraction
• Ensure data integrity
• Manage companywide management reporting requirements and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP, and business requirements.
• Responsible for CRM-related activities and Analysis
• Produce reports using the BI tools Tableau, SQL
• Support general day-to-day MIS activities

Minimum Qualification Required:

• Degree in Business Administration, Accountancy or an Information Technology related field
• At least 3 years in BI/MIS Analyst role, including Data Analyst and maintenance related responsibilities.

Knowledge, Skills, and Abilities:

• Working knowledge of business process design, and conceptualization skills is essential.
• Knowledge of MS SQL/ SSIS is a must.
• Knowledge of Tableau /Excel VBA/ Python is a big advantage.
• Experience in Automation tasks.
• Skills in Microsoft Office, such as Word, PowerPoint, and Excel, are essential.
• Hands-on experience in ETL
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• Strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Comfortable working in a fast-paced, customer-focused organization, changing. Flexible and able to adapt to new situations as the business demands

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Responsibilities:

• Evaluate and report on the performance of international investments. Develop financial models to forecast returns and assess related risks.

• Analyze cashflow and build strong relationship with banks in ensuring optimal use of financial resources.

• Prepare detailed financial statements for regional subsidiaries, including balance sheets, income statements, and cash flow statements. Ensure adherence to local accounting standards and corporate policies.

• Prepare financial reports and analysis to senior management for budgeting and forecasting initiatives.

• Identify and implement enhancements to financial processes to improve efficiency and accuracy.

Requirements:

• A Bachelor’s degree in Finance, Accounting, or Economics from an accredited institution. Professional certifications (such as CFA or CPA) are strongly preferred.

• A minimum of 7 years of experience in financial analysis, with a focus on investment returns, treasury management, cash flow analysis, and regional accounting.

• High proficiency in financial software and accounting systems.

• Capability to navigate ambiguity and perform effectively both independently and as part of a team in a dynamic environment.

• Proficiency in English and Chinese, with the ability to communicate effectively with stakeholders in China.