Total 64,357 assistant hr manager job vacancies in Singapore

ey Responsibilities:

• Coordinates processes to support implementation and execution of audit plans.
• Works with internal team to determine and plan the scope and objective of audits.
• Develops the engagement plan related assigned audit plans specifying the client environment, defining the scope and objective of the audit, specifying the resource requirements and the engagement work program.
• Works with external stakeholders to coordinate reporting and ensure all stakeholders are aware of the audit details and areas of concern.
• Remains current with best practice and legislation and related business operational processes to enable analysis against related compliance and risks.
• Evaluates methods used by the company to protect its assets and assesses the relevance of safeguards.
• Professionally communicates audit findings to required stakeholders.
• Reviews outcome of audit process in terms of objectives, quality, completeness and feedback.
• Conducts audit finding presentations to audit committee and management.
• Provides objective evaluations of internal controls, risk management efforts and governance processes.

Knowledge and Attributes:

• Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information.
• Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results.
• Good analytical and reasoning skills.
• Ability to interpret complex processes, policies and financial and legal documents.
• Specialist at gathering, analyzing and evaluating facts.
• Excellent verbal and written communication skills.
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
• Proactive in approach and meticulous attention to detail.
• Specialist auditing knowledge and are process driven individuals who have excellent interpersonal skills.
• Excellent knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process.
• Ability to present and explain complex information and suggest process improvements to diverse audiences.
• Ability to work successfully in a matrix/global organization.
• Excellent planning and organizational skills.
• Broad understanding of project management principles.
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment.

Academic Qualifications and Certifications:

• Bachelor's or equivalent degree or equivalent in Accounting, Finance, or related field.
• Certification - Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or related designation.

Required Experience:

• Advanced experience in an auditing role gained within an IT Services environment.
• Advanced demonstrable experience working with internal and external stakeholders.
• Advanced experience auditing processes, financial information and IT systems.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Project Manager

Key Responsibilities:

1. Project Planning and Management

• Develop and execute detailed project plans, timelines, and budgets for Samsung Online initiatives.
• Coordinate cross-functional teams, including marketing, operations, IT, and logistics, to ensure project deliverables are met.
• Monitor project progress and implement corrective actions as necessary.

2. Reporting

• Prepare and deliver comprehensive project reports, dashboards, and presentations for stakeholders.
• Track and manage project risks, issues, and dependencies.

3. Operational Excellence

• Oversee project documentation, including SOPs, workflows, and status reports, to ensure clarity and alignment.
• Analyze project outcomes and provide recommendations for process improvement.
• Ensure all projects are delivered on time, within scope, and within budget.

4. Collaboration and Communication

• Act as the central point of contact for project stakeholders.
• Facilitate effective communication between internal teams and external partners.
• Provide regular updates to senior management on project milestones and performance.

Key Requirements:

• 4-6 years of relevant experience in project management, preferably in Consulting, e-commerce or Consumer Electronics.
• Proven experience working within a PMO environment.
• Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field.
• Advanced proficiency in Microsoft Excel (pivot tables, advanced formulas, and data analysis).
• Strong organizational and time management skills with the ability to handle multiple projects simultaneously.
• Excellent problem-solving and analytical abilities.
• Familiarity with project management tools such as Jira, Asana, or MS Project is a plus.
• Highly systematic and detail-oriented.
• Strong interpersonal and communication skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Good knowledge of digital performance marketing and digital media operation

Job Description:

• Lead regular site meetings with professionals, including quantity surveyors, building services engineers, foreman subcontractors, and the client who has commissioned the building;
• Maintain strict quality control procedures - this necessitates regular testing of materials, visual inspections of work, and frequent tours of the site;
• Conduct regular site safety checks;
• Ensure the project runs to schedule, and find solutions to problems that may cause delays, such as the late arrival of materials;
• Report to Project Manager.

Requirements:

• Min Diploma/Degree holder;
• 3- 5 years of Singapore relevant experience in project/ architectural management in construction;
• Dynamic and motivated personality with good communicative and interpersonal skills;
• Good leadership to lead a team of project staff;
• Bilingual in English and Mandarin;

*Candidates with more experience will consider for senior position.

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

-Assist in administering a wide range of HR matters in areas such as manpower planning and recruitment, compensation & benefits and performance management exercise.

-Coordinate and manage the orientation of new employees, process probationary reviews, employee evaluations and terminations.

-Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

-Process and follow up appointments, reassignments, promotions and other HR decisions which generate personnel administration actions in a timely and thorough way, being sensitive to the human dimensions involved and tailoring actions accordingly.

-Advise staff on specific entitlements and explain employment standards and legislation where needed.

-Manage the recruitment process and ensure candidates fit the role and company culture.

-Maintain employee database in the HRIS & P-filing, etc.

-Proficient in Payroll processing and Work Pass application.

-Administer employee leaves, claims and year end IR8A submission.

Summary

The Program Manager is responsible for share our determination to deliver our vision of being the worlds most admired air and travel services provider. The incumbent will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the program manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion.

Duties and Responsibilities

• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Live and champion dnata’s Environment Sustainability Framework, meeting our commitment to our three priority focus areas; to reduce emissions, consume responsibility and protect wildlife & habitats
• Contribute to a safety-first environment and work within Workplace Health and Safety policies, procedures, and guidelines at all times
• Understand and adhere to dnata policies, governance, and legal guidelines, ensuring given projects are in full compliance; to protect and maintain shareholder / brand value
• Strategize, implement, and maintain program initiatives that adhere to organizational objectives
• To oversee and/or lead multiple initiates simultaneously through all four project management phases (planning, build-up, implementation, and closeout, ensuring program goals are reached
• Develop program assessment protocols for evaluation and improvement
• Meeting with stakeholders, senior leadership to discuss program status and goals
• Manage budget and funding channels for maximum productivity
• Pro-actively manage and resolve program challenges, time slippage, scope creep, quality issues, and people
• Establish and maintain relationships with relevant stakeholders, providing regular updates on program status and goals; whilst holding project team members accountable to ensure that projects adhere to scope, schedule, and budget
• Consistently project a professional, confident, controlled and customer service focused attitude and demeanour
• Promote and personally invest (through our Volunteer Day Programme) in dnata4good, our employee-driven initiative that recognises the communities we serve by supporting charities and community development projects that align with our charitable pillars
• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

• Bachelor’s degree and/or equivalent experience and/or relevant professional qualification (such as PMP, PRINCE2, Six Sigma)
• Advanced project control system skills; including a high competency in all Microsoft Office applications
• Highly organised with the ability to multi-task including expert and seamless time management skills
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Outstanding influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective stakeholder management best practice and managing expectations
• Strategic mindset to be able to align the projects with dnata’s broader strategic objectives, understanding big picture and long-term goals.
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills, working with all levels of management
• Spoken and written fluency in English is mandatory; spoken and written fluency in Mandarin (as a second language) would be preferred.
• Possesses a valid international driver’s licence (airport, air-side drivers’ licence would be an advantage)
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)

Job Description:

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Drives continuous improvement initiatives to meet inventory goals
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Review work processes and initiate process improvement plans.

Job Requirements:

• Min Diploma/ Degree in Supply Chain or Logistics Management
• Able to start work immediately or within a short notice

Interested candidates do attach your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Duration: 6 months

Location: Harborfront

Working Hours: Monday - Friday 9am to 6pm

Responsibilities:

• Process payables and post transactions to the ledgers via VIM on a timely basis.
• Assists in preparing supporting documents and reconciles the GL accounts to the sub-ledgers.
• Assists in month-end closing activities.
• Participate in quarterly/annual physical stockcount exercise.
• Any other duties as assigned.

Requirements:

• Min diploma in accountancy and 2 years relevant working experience.
• SAP

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

• Coordinate and liaise effectively with internal teams, including OPS packers, admin/logistics coordinators, and the QC team.
• Conduct daily quality checks on inspection reports from Kizeo, ensuring compliance with documentation standards.
• Oversee the distribution and revision of all company quality documentation, including updating work instructions when necessary.
• Review and verify the accuracy of reports completed by the QC team on a daily basis.
• Update and track the qualifications and training requirements of quality inspection personnel, as directed by the executive and manager.
• Revise the department’s work instructions to reflect job-flow changes or customer requirements.
• Step in as a QC inspector to perform routine inspections when required.
• Perform Y7 in SAP for NC crates.
• Handle any ad-hoc tasks as assigned by the executive or manager.

Requirements:

• Proficient in MS Office (Word, Excel, Outlook).
• At least 1 year of experience in a warehousing environment.
• Ability to adapt to a fast-paced, detail-oriented role.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Summary Benefit :

• Basic Salary up to $2500
• Hight Allowances + OT + AWS + Bonus
• Location : West/ East (Multiple Locations & Headcount available)
• MNC, Great career progression

Job Scope:

• Assist with the day-to-day operations of the warehouse.
• Transport goods between various locations as required.
• Report any defects or issues to the immediate supervisor.
• Handle loading and unloading of goods efficiently.
• Maintain cleanliness and organization within the warehouse.

Requirements:

• Entry-level candidates are welcome to apply; training will be provided.
• Possession of a forklift license will be an advantage.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Responsibilities:

• Coordinate and Supervise project work on various site
• Manage project schedule efficiently
• Review M & E Drawings
• Follow up on drawing discrepancies
• Implement project planning, design, material requisition, cost control and documentation
• Ensure smooth progress of works on site and timely completion
• Liaise closely with clients, consultants, and suppliers on all project related matter

Requirements:

• ITE/Poly/Diploma/Degree in Electrical in any engineering field
• Prior experience in interior fit out works would be an added advantage
• Office proficient in (AutoCAD/Microsoft Office/Microsoft Project)
• Independent, resourceful, pro-active and team player
• Possess good organization, planning and project management skills
• Ability to work under tight deadlines

Job Scope:

• Tactful handling of phone calls and call-in enquiries
• Meticulous handling of queries and requests from superiors and colleagues
• Performed close support to ensure that municipal operations are maintained
• Faxing, filing, scanning and photocopying of documents
• Provision of administrative support to the department
• Any other ad-hoc administrative duties as assigned

Job Requirements:

• Min GCE "O" Levels and above
• Prior experience in administrative field would be an added advantage
• Able to start work immediately or within a short notice
• Able to commit at least 3-6 months or longer

Interested candidates do send in your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

This is a temporary ad hoc position attached to a Community Club and its Residents’ Networks.

Location: Eunos/Ubi/Bedok/Kembangan areas

Duration: Immediate to February 2025

Job Scope

-Update the portal, recruitment of residents for the program, educate the residents on how to use the portal on their phones.

-Other duties as assigned.

Requirements

-O level and above

-Tech-savvy and keen to engage residents

-Able to commit to work three times weekly

Working Hours/Days

Up to 25.5 hours weeky

Two weekdays (depending on operational needs), 9am to 6pm or 1pm to 10pm

Either weekend (Saturday or Sunday) 9am to 6pm or 1pm to 10pm

Hours are flexible, can be discussed and negotiable

Hourly Pay $13.00

To Apply

WhatsApp resume: 8023-1992 OR

Email resume: [email protected]

3 days in office per week
Job Duties:
To support Grants & funding initiative operational needs.
a) Secretariat duties for the funding initiative, including running of grant calls, convening of evaluation panels and engagement of government stakeholders
b) Executing policies and processes pertaining to the administration of the funding initiative
c) Communication of the funding initiatives' policies and processes to public sector research performers
d) Liaising with grantees on pre and post award matters
e) Regularly reviewing progress of awarded grants to ensure that KPIs, milestones and budget utilisation is on track
f) Building excellence in grants management through the development, refinement and implementation of best practices, within company and through working with other funding agencies
g) Other ad-hoc duties that may be assigned

Requirements:
a) Bachelor's Degree with 2 years of Grant Admin experience in public sector / policy / planning / governance roles
b) Experience and/or keen interest in work related to governance and policy, especially in the research & development sector
d) Strong problem solving, analytical and systems thinking abilities
e) Resourceful and independent
f) Able to work collaboratively with internal and external stakeholders

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Work in a dynamic and international environment

Job Description

• Manage a team of technicians and contribute to the overall success of after-sales department
• Manage and coordinate the daily operations of the workshop, including scheduling, resource allocation, and quality control.
  • Oversee the maintenance and repair of vehicles
  • Monitor workshop performance and identify areas for improvement
  • Other duties assigned

Job Requirement

• Minimum GCE "N" Level or equivalent with 1 year of experience in managing an automotive workshop
• Strong leadership and management skills
• Excellent organizational and time management skills
• Ability to diagnose and troubleshoot vehicle problems
• Strong customer service orientation
• Proficiency in using diagnostic tools and software

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to :

[email protected]

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

Working Locations: Alps Avenue

Responsibilities:

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 3 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Able to work in fast pace environment

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

Position Overview:
Giggle Hospitality is looking for an experienced Operations Manager to oversee the management and deployment of a part-time workforce to partner hotels. This role is critical in ensuring smooth operations during major deployments and maintaining strong client relationships. The ideal candidate will have a background in hospitality, excellent leadership skills, and a commitment to service excellence. Weekend availability is essential to meet operational needs during peak times.

Key Responsibilities:

1. Managing the Part-Time Workforce:Coordinate and manage a pool of part-time staff for seamless deployment to partner hotels.
   Ensure staff are well-briefed, trained, and positioned appropriately for their roles.
   Monitor staff performance and provide support to maintain service excellence.
   
2. On-Site Operations:Serve as the main point of contact for partner hotels during deployments.
   Conduct on-site visits to oversee operations and address real-time issues.
   Troubleshoot and resolve challenges during high-pressure situations.
   
3. Client Engagement and Relationship Management:Build and maintain strong relationships with partner hotels, ensuring their satisfaction with Giggle’s part-time staffing solutions.
   Actively seek feedback from clients to improve service delivery.
   
4. Deployment Oversight:Oversee large-scale setups and events, working closely with hotel management teams.
   Ensure that the right staff are deployed based on client requirements and event needs.
   
5. Weekend Commitment:Be available for on-site visits and operational oversight during peak times (Friday to Sunday).
   

Qualifications:

• Mandatory: A degree or diploma in hospitality management or a related field.
• Proven experience in hospitality, preferably in roles involving operations or workforce management.
• Strong leadership and communication skills to effectively manage part-time staff and build client relationships.
• Ability to work a flexible schedule, with a focus on weekends.
• Familiarity with Giggle’s platform and services is a plus.

Skills and Competencies:

• Excellent organizational and time management skills.
• Leadership abilities to guide and motivate part-time staff.
• High emotional intelligence to navigate client relationships and resolve conflicts.
• Proactive problem-solving mindset and attention to detail.

Why Join Giggle Hospitality?

• Be part of a forward-thinking company revolutionizing part-time staffing in the hospitality industry.
• Collaborate with prestigious hotel brands to deliver exceptional service.
• Enjoy competitive compensation and opportunities to grow in a dynamic environment.

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.