Our client is an estate management services company. They are looking for a Temp Admin Assistant (Audit) to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Help with collecting and reviewing data for audit planning.
• Use data analysis tools like Excel, ACL, and Tableau in audits.
• Keep clear and organized records of audit work and findings.
• Contribute to identifying issues and making suggestions for process improvements.
• Support the team leader in finalizing audit findings and reports, and gather management responses and action plans.
• Monitor progress in addressing audit issues and control problems.
• Assist in creating the annual audit plan and prepare reports and materials for management and the audit committee.

Requirements:

• Background in accounting, business, or related studies (No experience required for applicants).
• Proficient in Microsoft Excel.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Warehouse Assistant

• Working hours: Mon to Fri 9am to 5:30pm
• Basic Salary: $1,800 - $2,000 + OT
• Work Location: Pioneer (West)
  - Company Transport provided: Tiong Bahru, Buona Vista, Jurong East, Marsiling, Choa Chu Kang, Boon Lay, Bukit Batok

Job Description:

• Receiving, checking and store product items to designated warehousing location (Inbound).
• Picking, checking and packing product items from location (Outbound).
• Repacking the package / Minor maintenance -cleaning and oiling the spare parts (VAS).
• Preparation of cargo for shipment.
• Conduct inventory housekeeping and cycle counter.
• Assessment on stock conditions that require minor rework on stocks/ pallets.
• Ensure all documents and processes are carried out with accordance to company internal control standard operating procedures.
• Ensure proper health, safety and cleanliness in the warehouse.
• Carry out any other ad-hoc tasks as assigned by Superiors.

Job Requirements:

• Minimum 1 years’ relevant working experience.
• Familiar with Microsoft Office Suites.
• Possess a Forklift License is an advantage.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Position: Clinic Assistant
Contract Type: 3 mths Contract to Perm / Perm Clinic

Location: Orchard

Working Hours: 830-5pm (Mon-Fri); 830-12pm (Sat)

99% of the time, Thurs only AM need to work.

Job Responsibilities:

• Provide receptionist duties at the front counter.
• Ensure accuracy in clinical data entry into the computer system.
• Apply basic patient care.
• Maintain filing systems and coordinate appointments.
• Liaise with insurance companies and handle payment arrangements.
• Perform any other tasks as directed by the Clinic Manager or Doctor.

Requirement:

• Min N / O Level
• Able to commit at least 3 months to long term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Description:

• Actively promoting and guide patients on the enrolment process via the app
• Answering patients’ queries with regards to the programme and educate them on the features of the app
• Collating enrolment data, and provide timely update to the Centre Manager or supervisor on daily sign ups
• Monitoring the stock level and topping up of related materials etc.: collaterals, oody bags and brochures
• Any adhoc duties assigned by supervisor or centre manager

Requirements:

• Min. 'N' / 'O' Levels / A level / Diploma in any courses
• No exp needed, training provided

Office hours, 5.5days

Healthcare industry

Business Support Assistant

• Location: Woodlands
• Salary : $2500
• Working days: Monday - Friday (830am - 6pm)

Job Responsibilities

• Assist to develop and implement trade marketing strategies to drive sales achieve business objectives.
• Work closely with sales team and to follow through on execution of trade and in-store activities.
• Track and manage the brand marketing budget efficiently, including preparation of A&P Claims.
• Ensure timely execution of point-of-sale marketing materials, displays, and in-store promotions.
• Analyse market trends and competitor activities for growth opportunities.
• Monitor and measure the effectiveness of branding campaigns and initiatives, and provide recommendations for improvement
• Assist in the management and delivery of the assigned brand’s profitability.
• Prepare monthly reports as required.
• Collaborate with various departments and external stakeholders to facilitate smooth communication and coordination.
• Other ad-hoc job-related duties as assigned

Job Requirements

• With experience in brand activation within the consumer products industry is required, with prior experience in a trade marketing role often preferred.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working Location:

• Depot Road (Telok Blangah) / Balestier
• Working Timing: 44 hours per week (Normally 8am-5pm / 9am-6pm, discuss more during the interview)
• Working day: Mon - Fri
• Salary : $2500 - $3200

Key Responsibilities:

1. Administrative Support:Manage the preschool’s correspondence, including emails, phone calls, and postal mail.
   Maintain accurate records and filing systems for student and staff information.
   
2. Coordination:Schedule and organize meetings or events, including parent-teacher meetings.
   Coordinate with staff, parents, and external vendors as needed.
   
3. Documentation and Reporting:Handle enrollment documentation and maintain student records.
   Prepare reports and assist in compiling data for the management team.
   
4. Financial and Inventory Tasks:Process invoices, payments, and petty cash claims.
   Monitor and order office supplies, ensuring sufficient inventory.
   
5. Customer Service:Address queries from parents, staff, and visitors professionally.
   Support the school in fostering positive relationships with parents.
   
6. Compliance:Ensure adherence to the regulatory guidelines and policies of the preschool.
   Assist in preparing documents for audits or inspections.
   

Skills and Requirements:

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and other relevant software.
• Preschool experience on Claim/Grant and little live App.
• Familiarity with administrative procedures in an educational setting is a plus.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Singapore Based (Woodlands)
• 5 days|Monday - Friday (8:30am - 6pm)
• With experience in brand activation within the consumer products industry; experience in a trade marketing role.
• Career Progression Opportunities

Job Responsibilities

• Assist to develop and implement trade marketing strategies to drive sales achieve business objectives.
• Work closely with sales team and to follow through on execution of trade and in-store activities.
• Track and manage the brand marketing budget efficiently, including preparation of A&P Claims.
• Ensure timely execution of point-of-sale marketing materials, displays, and in-store promotions.
• Analyse market trends and competitor activities for growth opportunities.
• Monitor and measure the effectiveness of branding campaigns and initiatives, and provide recommendations for improvement
• Assist in the management and delivery of the assigned brand’s profitability.
• Prepare monthly reports as required.
• Collaborate with various departments and external stakeholders to facilitate smooth communication and coordination.
• Other ad-hoc job-related duties as assigned

Job Requirements

• With experience in brand activation within the consumer products industry is required, with prior experience in a trade marketing role often preferred.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are looking to hire a contract public health assistant to outsource to various companies!

Job Overview:
As a Public Health Assistant, you help support health programs and initiatives that aim to improve community well-being. You will assist in health education, data collection, and promoting healthy behaviors.

Responsibilities:

• Health Education: Help educate the public about healthy habits, hygiene, and disease prevention.
• Data Collection: Assist in gathering health-related data and maintaining records.
• Community Outreach: Support activities that promote health awareness in communities.
• Admin Support: Assist with organizing events, workshops, and health campaigns.
• Monitoring Health Trends: Help track health issues or outbreaks in the community.

Skills Needed:

• Good communication skills for interacting with the public.
• Basic understanding of health topics and diseases.
• Organisational skills to help with events and data.
• Ability to work with different people in the community.

Career Path:

• You can progress to roles like Public Health Coordinator or Health Program Manager with more experience and education.

Apply now by sending your resume to [email protected],

or call Alyssa at 8233 0338 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Alyssa Chew | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Location: Woodlands
• Salary : $2500
• Working days: Monday - Friday (830am - 6pm)

Responsibilities:

• Assist to develop and implement trade marketing strategies to drive sales achieve business objectives.
• Work closely with sales team and to follow through on execution of trade and in-store activities.
• Track and manage the brand marketing budget efficiently, including preparation of A&P Claims.
• Ensure timely execution of point-of-sale marketing materials, displays, and in-store promotions.
• Analyse market trends and competitor activities for growth opportunities.
• Monitor and measure the effectiveness of branding campaigns and initiatives, and provide recommendations for improvement
• Assist in the management and delivery of the assigned brand’s profitability.
• Prepare monthly reports as required.
• Collaborate with various departments and external stakeholders to facilitate smooth communication and coordination.
• Other ad-hoc job-related duties as assigned

Requirements:

• With experience in brand activation within the consumer products industry is required, with prior experience in a trade marketing role often preferred.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Up to $2100 basic + OT Pay + Variable Bonus

Benefits:

• Basic Salary up to $2,100 with yearly increment based on performance.
• 5.5 days work week (Monday – Friday (9am to 6pm) | Alternate Saturday (9am to 1pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Warehouse Assistant located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for managing and overseeing warehouse operations, including inventory control, order processing, and quality assurance. Responsibilities include handling the picking, packing, and inspection of shipments, along with maintaining an accurate inventory and ordering stock replacements as needed. Additionally, the role requires reporting any damages or discrepancies, ensuring tools and equipment are in good working condition, and arranging repairs or replacements as necessary. The candidate will also implement 5S practices to keep the workspace organized and operate material-handling equipment such as hand trucks, forklifts, and hydraulic platforms to facilitate efficient warehouse operations.

Qualifications:

• Must have forklift licence
• Handles and stores merchandise or special products that require some knowledge of shock watch, tilt watch, humidity reading etc.
• Min 2 years relevant experience

Benefit Summary:

• Government sector
• Up to $2600 + AWS + Bonus
• Good employee benefits
• Stable career, career progression opportunities

Responsibilities:

• Preparing patient for dental procedures and advising on dental hygiene issues when necessary
• Perform sterilization of instruments and equipment, preparing instruments and materials before each dental procedure
• To assist dentist in dental procedures, handing of instruments and other assistance to facilitate patient care
• Assist in appointment scheduling, answering phone calls and billing

Requirement:

• Comfortable with exposure to blood and saliva while assisting in dental procedures
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications
• Service oriented and passionate to work in healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button or email updated resume to chanel(a)mci.com.sg

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License Number: 06C2859

Job Description

• Provide pleasant and attentive services to members of public stakeholders and members of school, i.e. parents, students etc with their enquiries and requests.
• Provide timely, accurate and clear communication to members of public stakeholders and members of school, i.e. screen and direct calls, take and relay messages, provide required information for inquiries.
• Attend to sick or injured students who report to the General Office (GO), and notify relevant staff as well as maintain records of sick bay usage
• Support the GO staff with administration and operational matters, e.g. organise and sort mails, receive deliveries, assist with recording students’ late coming, checking the completeness of forms submitted to the GO.
• Keep proper records of keys and lockers issued.
• Complete other role-related duties as assigned by Principal, Vice-Principals, Administration Manager and Admin Executive

Requirements

• Possess a minimum of 3 years’ experience working as a receptionist or as a personal assistant to management, C-suite personnel, or relevant certificates.
• Proficient in Microsoft Office applications (Excel, Word etc.)

Working hours

School Terms:

• Even Week - Monday to Thursday: 7.30am to 4.00pm, with 45 minutes break, Fridays off (ie HBL day)
• Odd Week - Monday to Thursday: 7.30am to 4.00pm Fridays 7:30 am to 1 pm

June School Holidays:

• Even Week - Monday to Thursday: 8:00am to 4.00pm, with 45 minutes break, Fridays off
• Odd Week - Monday to Thursday: 8.00am to 4.00pm Fridays 8:00 am to 1 pm

School Declared Protected Holidays

• Even Week - Monday to Thursday: 8:00am to 4.00pm with 45 minutes break, Fridays off
• Odd Week - Monday to Thursday: 8.00am to 4.00pm Fridays 8:00 am to 1 pm
• Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

• (School environment)

Additional info:

• Contract Period: From 8 Jan 2025 to 30 June 2026
• With option to extend (Discretion)
• This is an outsourced role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Location: Jurong East

Working hours: 9.00am to 6.15pm

Duration: 6 months contract

Job Scope

• Perform check of accounts payable invoices and data entry of invoices and payment into accounting system

• Preparation of payments and ensure approval of payments are obtained on time

• Preparation and data entry of other entries into accounting system

• Proper filing of documents

• Open and sort out incoming letters/mails

• Other ad hoc duties assigned

Requirement

• Minimum GCE A level/ Diploma in any field

• No experience needed, training will be provided

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

Description:

• Actively promoting and guide patients on the enrolment process via the app
• Answering patients’ queries with regards to the programme and educate them on the features of the app
• Collating enrolment data, and provide timely update to the Centre Manager or supervisor on daily sign ups
• Monitoring the stock level and topping up of related materials etc.: collaterals, oody bags and brochures
• Any adhoc duties assigned by supervisor or centre manager

Requirements:

• Min. 'N' / 'O' Levels / A level / Diploma in any courses
• No exp needed, training provided

Office hours, 5.5days

Healthcare industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

WE ARE HIRING!!!

Able to work independently!

Job description:

❃ Cashiering

❃ Managing daily operations

❃ Inventory management

❃ Playing with children and help them with their arts!

❃ Other ad-hoc duties

Job details:

❃ Flexible days to work

❃ Working hours

Weekdays 10.30am- 10 pm

Weekends 11am-10pm

❃ Psst! You are able to sit during working hours!

Working Location:

Terminal 3

Interested applicants please send your details to the following, do not call:

WHATSAPP: 8.8.4.9.7970

Benefits

1. Attractive Compensation Package: Basic salary up to $2,250 + $100 monthly allowance + $50 transport allowance + variable bonus + AWS.
2. Convenient Transportation: Company transport provided from major MRT stations such as Tiong Bahru, Buona Vista, Jurong East, and more.
3. Comprehensive Benefits: Medical insurance (no co-payment), dental and optical reimbursement, and overtime pay.
4. Contract Role: 1-year renewable contract based on good attendance and punctuality.
5. Supportive Work Environment: Work in a positive and fast-paced team with structured processes.

Job Description

The Warehouse Assistant is responsible for ensuring efficient warehouse operations, from receiving and storing goods to preparing items for shipment.

Responsibilities:

1. Receive, check, and store product items in designated warehouse locations (Inbound).
2. Pick, check, and pack product items for outbound shipments.
3. Repack packages and perform minor maintenance tasks such as cleaning and oiling spare parts.
4. Prepare cargo for shipment.
5. Conduct inventory housekeeping and cycle counting.
6. Assess stock conditions and carry out minor rework on pallets or stocks.
7. Ensure all processes adhere to company standards and internal controls.
8. Maintain health, safety, and cleanliness standards in the warehouse.

Requirements

1. Essential Skills: Forklift license is required.
2. Proficiency in basic computer usage.
3. Experience:Minimum 1 year of relevant warehouse or logistics experience.
4. Physical Capability:Able to move items weighing up to 20kg.
   Comfortable walking extensively and working in a non-air-conditioned environment.
5. Soft Skills:Proactive and positive work attitude.
   Able to perform well in a fast-paced environment.
   Good verbal and written communication skills.
   

Additional Information

• Workplace: Pioneer (West).
• Working Hours: Monday to Friday, 9:00 am to 5:30 pm.
• Employment Type: 1-year renewable contract (under client payroll).
• Incentives:AWS (13th month bonus).
  Variable performance bonus.
  Overtime pay available.
  
• Transportation: Shuttle bus provided from several MRT stations, including Tiong Bahru, Buona Vista, Jurong East, and more.

Temp Holiday Seasons Event Helpers

Location: Wheelock, Wheelock Cafe, Vivocity, Paragon, Parkway Parade, One Raffles Place, Plaza Singapura, Raffles City, Waterway Point, IMM, PLQ, Great World

Duration: 1 Nov to 31 Dec
15 Nov to 31 Dec
1 Dec to 31 Dec

Salary Package: $11.50/hr

Working Hours: 5/6 days per week including both weekends

Job Scope:

• Cashiering duties
• Restock shelves and maintain store cleanliness.
• Assist customers with their inquiries and purchases.
• Other ad hoc duties assigned.

Requirement:

• Must be 18 years or older

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our Guest Relations team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.

You’ll be in-charge of:

• Managing reservations through phone calls, emails and other forms of communications
• Ensuring there are no overlapped reservations, and that tables are ready before the guests arrive
• Responding to any guest enquiries and requests
• Warmly welcoming every guest that enters the restaurant
• Addressing guests by name, recognize any special occasions mentioned and pass on the information to the team to personalise guests’ experience
• Assigning guests to designated seats as per seating plan
• Taking initiative to check on guests regularly to make sure that their needs are met
• Requesting guests for their feedback and relay feedback to the manager on duty
• Assisting in building and maintaining a strong guest profile database, keeping the information updated regularly
• Engaging with guests in the profile database whenever there are changes in the menu, special promotions, events and birthdays
• Carrying out any other duties as assigned by the Manager

What to expect:

• Direct transport in to restaurant from Harbourfront MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

We are assisting a prestigious financial institution in seeking an experienced Relationship Manager for Private Wealth Management. This global financial institution has a robust presence in Asia and is committed to offering comprehensive wealth solutions for high-net-worth individuals. The successful candidate will play a key role in deepening relationships with high-net-worth clients, particularly in the Greater China market.

Role & Responsibilities

• Client Acquisition & Relationship Building: Identify and acquire new high-net-worth clients, nurturing long-term relationships and providing tailored wealth solutions.
• Client Insight & Wealth Planning: Understand clients’ business backgrounds, sources of wealth, and financial objectives to deliver strategic wealth management services.
• Tailored Financial Solutions: Develop customized investment and risk management solutions that address clients’ financing and liquidity needs.
• After-Sales Service: Provide consistent, high-quality after-sales support to enhance client satisfaction and trust.
• Performance & Compliance: Meet annual targets and uphold service standards, ensuring compliance with all company and regulatory requirements.

Requirements

• Bachelor’s degree with a minimum of 10 to 15 years’ experience in private wealth management, serving high-net-worth clients.
• Strong familiarity with the Greater China market, including regulatory and compliance requirements.
• In-depth product knowledge and the ability to interact with clients in the Greater China region.
• Singapore Client Advisory Competency Standards (CACS) qualification required.
• Excellent client-facing, sales, and stakeholder management skills.

If you’re passionate about wealth management and have expertise in the Greater China market, we invite you to apply by sending your CV to [email protected]. Alternatively, feel free to share this opportunity within your network.

**We regret to inform that only shortlisted candidates would be notified

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Glenn Wong | EA Personnel No: R1106685

Audit Senior/ Asst Manager

Job Description & Requirements

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within the team, they are now seeking to hire a driven and meticulous individual to be part of their growing audit team, either for their Financial Services, Insurance, or General Industries team.

Responsibilities:

• Support the Manager with a portfolio of international and local clients and deliver quality audit and assurance services.
• Apply requisite professional scepticism during the course of the work and exercise professional judgment on critical technical issues
• Manage the stakeholders’ expectations and project timelines, and proactively keep them abreast of the progress of the project
• Attend training planned for you to keep yourself updated on the developments of relevant professional standards
• Facilitate effective communication within the cross-functional and culturally diverse team

Requirements:

• Professional accounting qualification
• Minimum 2-3 years of relevant work experience, preferably from an international accounting firm
• Strong grasp of technical skills with proficiency in SFRS/IFRS and SSA/ISA.
• Excellent communication skills to work effectively and efficiently across all levels
• Possess strong ethical values and has respect for diversity
• Proactive and possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities.
• Adaptable and can work well in a fast-paced environment
• Strong computer skills including proficiency in Microsoft Office Suite and able to reasonably keep up with the changes in technology

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Overview

Responsible for the daily management of TTLS agencies, including but not limited to agency qualification & assessment for onboarding, agency exit, risk control etc., to ensure smooth daily operations.

Key Responsibilities

- Evaluate the effectiveness of incentive policies based on the agencies' performance; Iterate policies for optimization and promote the growth of core indicators and the achievement of goals;

- Align with business objectives, conduct analysis of the agencies operation in-depth, locate key issues and areas for improvements, propose solutions accordingly and ensure the quality of execution; provide necessary daily operational support to enable and enhance agency's capabilities;

- Continuously work with cross-functional teams to improve agency creators' content quality and monetization capabilities, drive agency's compliant and sustainable operation;

- Continuously work with cross-functional teams to improve and iterate agency management tools to achieve better agency management efficiency.

Business Leadership: Oversee and drive the growth of the NB MNT device business segment, ensuring alignment with corporate objectives and market demands.

Market Expansion: Strategically identify and penetrate target regional markets. Conduct comprehensive market analysis to uncover insights and develop innovative marketing strategies in niche areas.

Client Strategy Development : Formulate and implement tailored sales strategies for key clients, including brand clients, channel partners, and industry stakeholders. Manage these relationships independently to maximize business opportunities.

Sales Acquisition: Proactively generate sales leads and convert opportunities into orders. Evaluate and manage risks throughout the negotiation process to secure favorable outcomes.

Cross-Functional Collaboration : Integrate and coordinate internal resources to support business development initiatives, ensuring successful project implementation and alignment with client needs.

Work Experience Requirements

Professional Experience : A minimum of 2 years of relevant experience in R&D, technology, sales, or marketing, with a focus on the NB MNT device sector.

Language Proficiency: Fluency in Chinese is essential for local interactions, along with a strong command of English for effective communication in a global business environment.

Relevant Experience:

Proven experience in launching new business ventures and managing client relationships in challenging markets.

Demonstrated success in overseas markets, including Hong Kong, Macau, and Taiwan, showcasing adaptability and cultural awareness.

Job Summary

We are seeking an experienced IT Project Manager with specialized knowledge in Actimize software solutions to lead and oversee the planning, execution, and delivery of key IT projects.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field;
• Understanding of Actimize's suite of products, such as Actimize Financial Crime Management (FCM), AML ( Anti-Money Laundering ), KYC & Client Lifecycle Management ( Know Your Customer );
• Minimum of 5-7 years of experience in IT project management within the banking / financial services industry;
• Knowledge of banking regulations and compliance standards, including anti-money laundering ( AML ) and fraud prevention;
• Proven experience in managing large, complex IT projects in a financial institution or similar regulated environment;
• Experience with AML/CFT systems and technologies, including transaction monitoring software, sanctions screening, and customer due diligence platforms;
• Strong project management skills, including proficiency with project management tools (e.g., MS Project, JIRA and others);
• Possess excellent communication and interpersonal skills, with the ability to interact effectively with both technical teams and business stakeholders;
• Knowledge of regulatory requirements and industry standards related to AML/CFT;
• Experience in vendor management and contract negotiations;
• Strong communication, presentation, and interpersonal skills.

Desired Skill-set

• Actimize certifications (e.g., Actimize Financial Crime Management, AML);
• PMP (Project Management Professional) certification.

Responsibilities

• Lead and manage Actimize-related IT projects, ensuring timely, on-budget, and on-scope delivery;
• Act as the subject matter expert (SME) for Actimize solutions, ensuring technical requirements align with business and compliance needs;
• Collaborate with Actimize consultants and vendors to design, customize, and implement Actimize solutions;
• Manage integration efforts between Actimize systems and other banking systems (e.g., core banking systems, data warehouses);
• Oversee the quality assurance and testing phases of Actimize implementations, ensuring all solutions are properly tested for functionality and compliance;
• Ensure that all projects comply with relevant regulatory and legal requirements (e.g., anti-money laundering, fraud detection);
• Coordinate user acceptance testing (UAT) and ensure business stakeholders are engaged;
• Maintain comprehensive project documentation, including project plans, status reports, risk registers, and post-implementation reviews;
• Stay up-to-date with emerging technologies and best practices related to Actimize solutions, risk management, and compliance software.

Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.