DUTIES & RESPONSIBILITIES:

• Assists Managers in managing and oversee electrical engineering projects of various sizes and complexity
• Assists Managers in analyze customer design proposals and specifications to determine cost effective solutions
• Ensure professional quality services in all facets of work
• Assists Managers in leading a project team to ensure technical accuracy of project deliverables
• Manage a team to ensure cost effective, safe and timely completion of projects to meet or exceed client expectations
• Ensure team follows all electrical codes and standards
• Manage project activities throughout lifecycle, including the allocation of adequate resources, documentation and other factors necessary for success
• Work with clients to deliver the end project
• Prepare and review specification and concept reports
• Maintain and grow current business and client relationships
• Provide mentoring to technical staff, assigning duties as required
• Provide quality and cost control during the design and construction process
• Maintain project schedules and project cost summaries to track work progress, budget status, and manpower resource utilization.
• Escalate and identify the need for additional services and fees.
• Assist with Shop drawing reviews as required.

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

You will support the Senior Manager, Business Office in managing and overseeing billing processes, ensuring accurate and timely submission of claims. You will manage external purchased services and lead the implementation and system enhancements for National Billing System.

Charging/Billing Roles
You will adminster charging and billing rules in SAP-ISH & eCCAP to ensure system compliance with policies and procedures. You will be responsible for maintaining master records in these systems for billing systems setup and configuration. You will ensure the timely submission of claims to third-party payors (e.g. CPF Board, Private Medical Insurance, MCPS, etc.) and work closely with them to resolve any claims issues. You will also represent the billing team in meetings and workgroups, collaborating on issues that impact patient billing.

Manage Purchased Services/Items
You will manage external purchased services and specialised non-stock nursing items, ensuring accurate and proper charging to patient bill. You will perform regular checks and audits to ensure compliance.

System Enhancement & Roll-Outs
You will lead the billing team in gathering user requirements and conducting user acceptance testing for system enhancements. You will support the team manager in developing SOPs and training staff for system updates and new service implementations. You will represent the team in meetings with Synapxe, system vendors and external parties regarding billing-related systems.

Implementation of National Billing System (NBS)
You will learn NBS features and functionalities and support its implementation as an expert user and trainer. You will assist in the analysis and identifying gaps between current business requirements and NBS functionalities.

Others
You will support management decision-making by performing data extraction, collation and business analysis as needed. You will ensure timely reporting to stakeholders, including MOH and SCH Management and ensure compliance with regulatory requirements. You will also facilitate external audits and participate in projects as assigned by supervisor.

Job Requirements:
⦁ Degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent or Professional Accounting Qualification (ACCA or CA).
⦁ At least 6 years of experience in Accounting/Finance, with prior supervisory experience preferred.
⦁ Prior experience in a healthcare setting is advantageous.
⦁ Proficient in Microsoft Office (Word, Excel, Powerpoint) and advanced Excel skills, with experience in data analysis.
⦁ Possess strong communication and interpersonal skills.
⦁ Team player, capable of managing cross-functional and institutional relationships.
⦁ Independent worker with the ability to handle tight deadlines and thrive in a dynamic, fast-paced environment. Adept at handling complex, ambiguous and challenging situations.
⦁ Excellent organisational and prioritisation skills, systematic and meticulous in work.

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Due to business expansion plan in Singapore, we are looking for dynamic individuals to join our organisation.

The Job:

• Responsible in identifying/developing new potential business opportunity.
• Participate in pre-RFQ processes, negotiations, presentations and post-RFQ reviews.
• Maintain and grow current accounts/customers.
• Formulate and strategize sales plan to achieve sales target and business growth.
• Performing the full sales function including pre-sales and after-sales activities.
• Results oriented.

The Talent:

• Holds a Bachelor’s degree.
• Relevant business development or key account management experience in the logistics or freight forwarding industry is required.
• Experience in handling portfolio for the Fashion, Retail or Consumer Retail industry would be advantageous.
• Strong communication and interpersonal skills.
• Strong customer base in both Ocean and/or Air freight or contract logistics).
• Must have strong understanding of market dynamics & customers requirement.
• At least 2 - 4 years of working experience in Forwarding/Logistics industry
• Good leadership quality with ability to work both independently and as a team.

The Facilities Management team is responsible for ensuring that our buildings and facilities support the empowerment and inclusion of our users. To this end, the team ensures that our building and facilities are accessible, safe and in working order, while also ensuring that the needs of our occupants are met.

The Assistant Manager will be responsible for ensuring smooth daily operations, maintenance and upkeep of the RC’s estate and facilities, through regular building and M&E inspections, compliance to authorities’ requirements and management of service subcontractors to effectively achieve the highest standard. The postholder will also ensure that all facilities maintenance issues and emergencies are attended to promptly and rectified with minimal inconvenience and disruption. The postholder will work closely with vendors/contractors such as security force, cafeteria and transport services and supervise the work of Facilities Support staff.

Critical Work Functions

Development and Implementation of safety policies and initiatives to ensure a Conducive and Safe Environment for Users

• Develop and implement preventive/corrective maintenance programs for M&E installations
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security
• Requisite safety and security equipment and parts
• Program Security Cards and issue to all new hires, collect all Security Cards card from resigned staffs and delete the access card in system

Liaison with subcontractors and vendors

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion

Resource Management and Reporting for Service Improvement

• Plan and implement facility improvement to improve efficiency and reduce wastage.
• Supervise maintenance and cleaning support staff and provide on-the-job training to them for effective school operations and ensure the cleanliness and safety of the school premises. The team is to provide logistical support for school activities.
• Supervise drivers and plan the transportation deployment

Education and Staff Enablement

• Remain up to date and compliant with all relevant legislation, organizational procedures and policies
• Cultivate a high performance team culture through learning and development and regular feedback on performance

Job Holder Requirements

• At least 4 years of working experience in Facilities Management or Engineering roles
• Some working experience in Social Services or Special Education sector will be an advantage

Purpose of Job

The Assistant Manager, Community Services & Programmes is responsible in the implementation and execution of the organisation’s volunteering and outreach programmes:He/She coordinates recruitment activities for volunteers and matches them to the appropriate programmes based on

requirements.

• He/She oversees the operational matching of volunteers to fulfil the programme execution, reviews information materials that are for distribution to clients and volunteers to ensure its smooth execution.

• He/She guides volunteers in executing programme activities.

• He/She evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.

• He/She projects the organisation’s requirements for volunteers, evaluates the effectiveness of volunteer partnerships and develops risk mitigation measures for volunteer programmes.

• He/She evaluates volunteer management policies and processes and leads their implementation.

• He/She works in partnership with the Fundraising Team to ensure fulfilment of CSR opportunities for Sponsors / Donors, this would include organising community engagement events for CSR Sponsors/ Donors.

• He/She also collaborates with other organisations to develop programmes and develops community outreach plans to target client groups, external agencies, organisations and the community.

Resposibilties

• Volunteer management

o Develop the recruitment strategy for volunteers and the reactivation strategy for passive volunteers.

o Evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.

o Develop impact measures for volunteers.

o Collaborates with social service organizations, community stakeholders, corporate partners and agencies for volunteer partnerships and maintains networks with local community service and grassroots organization.

o Conducts needs analysis for volunteer programmes, implements risk mitigation measures as well as volunteer policies and processes.

o Develop volunteer management strategies and establish a structured framework from resourcing, recruitment engagement, development to retention.

o Identify new volunteers and develop engagement strategies to build a strong pool of volunteers.

o Support and collaborate with programmes and fundraising events to address respective needs for volunteers’ resources.

o Plan and coordinate the recruitment of volunteers for the various programmes and events.

• Volunteer data management

o Ensures the accuracy and updating of the volunteer database.

o Ensures the volunteers are updated on the programmes and fundraising events.

o Provide the analysis reports on the trends and evaluate, identify gaps or issues, application and formulate recommendations so that to translate into practices.

o Support the innovation of work processes, including digitalization of data collection.

• Identify opportunities for collaborations

o Identifies opportunities for collaborations with social service organisations, community stakeholders, corporate partners and agencies so that to grow the volunteers.

o Drives engagement with key stakeholders through various platforms, working in conjunction with corporate communications and fundraising.

o Working with Fundraising ensures fulfilment of CSR opportunities for Sponsors / Donors.

• Programmes Knowledge

o Build an understanding of the programmes under Community Services and work with Programmes Team to develop opportunities for volunteering.

o Maintain good relationships with community partners, sponsors, programmes.

• Assist the Senior Manager/ Manager for yearly budget and in overseeing the management of expenses for the department.

• Lead secretariat support for Committees.

• To work collaboratively with YWCA colleagues to support all YWCA community or fundraising events, including being involved in planning event and staffing event (which may include weekend and evening hours).

• Any other duties assigned by the Management.

Requirements

• least 5 years of working experience in Social Service or related work.

• Good leadership and people skills.

• Strong team player with passion to serve the community,

• Proficient in Microsoft Office application in Word, At Excel and

Powerpoint.

Competencies

• Excellent written and verbal communication skills.

• An adaptable, resourceful and proactive professional who possesses good team management skills.

• Team player with strong interpersonal skill.

• Develop and Execute Marketing Strategies - Design marketing strategies including designing landing pages, copywriting, email marketing, and remarketing campaigns to drive effective digital marketing campaigns that produce results on different marketing channels (e.g. Google, YouTube, Tik Tok, Facebook etc) to promote our products and services.
• Event Planning - Plan and manage events from end-to-end, which includes conferences, seminars, workshops, corporate meetings, webinars & networking events
• Marketing Campaigns & Promotions - Drive communication between internal teams and external stakeholders to ensure seamless campaign execution. Conceptualize, plan, and implement marketing promotions, campaigns, and activations to boost clinic sales.
• Execute Marketing Plans Within Budget - Plan and manage the marketing budget for customer acquisition campaigns and ensuring the KPI and ROI are met.
• Reporting and Analysis - Set up and track analytics to measure the marketing performance and track various trends, statistics, and performance goals.

Qualifications:

• Bachelor's Degree in Marketing, Communications or a related field.
• At least 3 years of proven experience in marketing, preferably in healthcare sector
• Strong understanding of social media platforms, trends and best practices.
• Strong project management skills and the ability to manage multiple campaigns at a time.
• Creative and has the ability to problem solve and develop innovative marketing strategies.
• Excellent communication and interpersonal skills to work effectively with cross functional teams.
• Team-oriented player with ability to get things done quickly.
• Adaptable and able to work in a fast-paced, dynamic environment.

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

We are looking for a Manager with sufficient professional experience and stature to fulfill a specialist role that can contribute to the development of the clinical trial program within National Cancer Centre Singapore. The role will mainly assist our Clinical Trials Office to review and finalize contracts related to clinical trials for the Division of Clinical Trials & Epidemiological Sciences (CTE).

Main Duties:

• Assist to review clinical trial contracts and work closely with the SingHealth Legal Department to negotiate agreement terms with commercial sponsors, CROs, academic institutions or international trial groups.
• Assist in checking hard copy contract documents and obtaining signatures from the NCCS’s signatories.
• Keep track of agreement timelines and chase for replies if a party has not replied for the past two weeks.
• Supervise and provide advice to the executives of the Feasibility Team in NDA negotiation and to act as back-up for such review and negotiation during manpower shortage.
• Assist in approving online payments in APIMS, training applications in People’s Connexion and any other online applications assigned.
• Help to oversee financial and insurance reporting to CTCC as well as annual NMRC reporting.
• Assist in submission and updating of the clinicaltrials.gov, check and approve archiving costs and payment to archiving company and MRO.
• File and maintain executed contracts and ensure these are stored securely to maintain confidentiality and prevent loss or damage.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Main Requirements:

• A recognised degree, with at least 6 to 8 years of relevant experience in negotiating clinical trial contacts or research study contracts as well as experience in staff supervision.
• Preference for individuals with good knowledge of clinical trial conduct procedures.
• Well versed in relevant laws and regulations applicable to trial conduct including HBRA, Health Products and Medicines Act, Health Product (Clinical Trial) Regulation, PDPA and ICH GCP.
• Strong communication and writing skills, good command of language, good people skills and strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous, sharp and driven

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

You will be responsible for planning and developing healthcare infrastructure facilities and managing various projects from proposal to completion. You will develop master plans and budget proposals, be involved in conceptual planning and conduct feasibility studies. You will also be required to handle design development, tender preparation and evaluation, and construction management.

Job Requirements

• Masters in Architecture with at least 5 years’ of relevant experience or Bachelor Degree in Architecture / Architectural Technology or Bachelor of Arts in Interior Design, Quantity Surveying or Estate with minimum 6 years of relevant experience in healthcare infrastructure facilities planning and development
• Extensive experience in designing hospitality facilities that involve extensive workflow and stringent environmental requirements is advantageous
• Knowledge in Building Regulations, Environment Health Safety and Workplace Safety Health requirements pertaining to infrastructure facilities development
• Team player with excellent project management, supervisory, interpersonal and communication skills
• An independent self-starter who is proactive, adaptable and works well under pressure.
• Proficient in AutoCAD drafting

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The Senior Marketing Executive / Assistant Manager supports the Marketing and Communications team by coordinating and executing luxury lifestyle & F&B retail marketing, PR activations, social media content creation and campaigns with the objective of driving sales while maintaining the brand’s luxury marketing position. This role requires an understanding of retail and digital marketing; public relations; social media management; programmatic & social advertising; and SEO.

Primary Relationships

The position reports to Marketing Manager.

Within the organisation, this position has primary working relationships with the Marketing, PR, Social Media, Operations and Warehouse teams, as well as staff with similar positions within subsidiaries and franchises.

Outside the organisation, the position coordinates primarily with service providers such as marketing, PR and media agencies; as well as within strategic partners marketing teams such as other luxury brands, malls airlines, banks etc.

Responsibilities

• Coordinate with Marketing Manager on an annual marketing calendar and translate this vision into a coherent strategy which can be implemented in the local market as well as overseas markets.
• Implement and execute marketing campaigns that will enhance the brand’s image and positioning within the marketplace and the general public.
• Collaborate with relevant team to create comprehensive digital marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Plan, execute and monitor marketing campaigns across various channels, including search engines, social media advertising, email marketing and content marketing. Optimise campaigns based on performance metrics and insights.
• Monitoring and analysing the performance of marketing campaigns, including data collection, report preparation and identifying opportunities for improvement.
• Assist in the development and execution of creative marketing plans that is aligned with the corporate strategy and brand image.
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Assist to respond in a timely manner to partnership and collaboration requests in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables.
• Manage relationships with mall management team to work towards having more visibility for the brand through branding and advertising opportunities, act as the brand’s representative and point-of-contact and implement marketing campaigns to enhance brand’s image and positioning.
  • Branding and advertising opportunities can include negotiations for complimentary physical and digital advertisement spaces/ directional signages/ visual merchandising units/social media features or even through selected events.
• Assist to strategise and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Coordinate production of branded materials and ensure consistent articulation of the brand’s desired luxury image and positioning across the brand’s advertising, print and electronic materials through marketing assets and strategic placement within vicinity of brand presence through the use of way-finders, lightboxes, posters, landlord’s website etc.
• Stay updated on industry trends, customer behaviour, and competitor activities. Analyse market data to identify opportunities and provide recommendations for improving marketing strategies.

Requirements

• Preferred degree in marketing, business management or related.
• At least 3-4 years of experience in a similar role, previous experience in the luxury retail industry would be a plus.
• Written and spoken native fluency in English and Mandarin; additional language(s) are a plus.
• Proficient but not limited to MS Office, Meta & Google business management platforms, Knowledge of Google AdWords, social media management platforms, e-mail marketing and etc.
• Familiarity with social media (management tools, software and knowledge of social media tracking) is advisable.
• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

This role offers a unique opportunity to support in the implementation of financial systems, the establishment of the Hospital's operational processes and workflows to ensure the delivery of optimal support to internal stakeholders and cross-functional teams.

You provide critical insights to continuous improvement of operational efficiency by analysing current workflows to identify bottlenecks and inefficiencies, implementing process improvements that streamline tasks, reduce redundancies, and enhance the speed and accuracy of financial operations.

You will assess project risks through data analytics to support informed decision-making.You will also collaborate with various departments for requirement gathering, user acceptance testing (UAT), and ensuring that the deployed systems meet diverse user requirements for seamless integration.

Additionally, you will provide secretariat support and manage resource requirements for various workgroups to facilitate effective collaboration and project execution.

Requirements

• Degree in Accountancy or degree holder (major in Accountancy or Finance or equivalent)
• Minimum 6 years of related working experience
• Membership of a professional body, e.g., ISCA or ACCA is advantageous
• Team player with a high level of integrity, responsibility, and trustworthiness
• Adept at handling complex, ambiguous, and challenging situations
• Strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint), Tableau, Power BI

• Effectively manage daily operation of the clinic
• Plan, coordinate, oversee the process of providing TCM services
• Promote the clinic’s services and products
• Friendly and approachable, with good interpersonal skills
• Provide excellent customer service and build long-term relationship with our clients
• Follow up consultation with customers with regards to their treatments and products purchased
• Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
• Handle customer queries and concerns efficiently and politely
• Handling paperwork and admin duties
• Clinic maintenance
• Perform any other ad-hoc duties and responsibilities as assigned
• Fluent in Mandarin Chinese is required
• Able to work on weekends and public holidays
• Able to work and stand for long hour

• Imparting specially designed abacus-mental programme provided by CMA to children
• Coach the children in a fun, stimulating and engaging manner
• Responsible for all aspects of classroom management
• Engage parents on child’s progress
• Train new teachers
• Prepare development portfolio for teachers
• Schedule classes and allocate resources
• Planning, organising events for the students and staff
• Manage External projects, ie. roadshows, childcare, kindergartens..etc
• Manage Centre operations

Job Description:

• Ensure the smooth running of day-to-day tasks.
• Oversee daily operations of the backend business operations and HR matters, ensure compliance of processes and issues are highlighted.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage the productivity of sales personnel from the level of opportunity, quote to sales closure, to ensure meeting sales expectations.
• Monitor key performance indicators (KPIs) to track progress and ensure goals are met.
• Manage and optimize resource allocation to maximize productivity.
• Prepare and present reports on sales performance to management.
• Manage and renew certifications like Bizsafe and Insurances like Fire, Indemnity, Workmen Compensation and Hospitalization.

Requirements:

• Candidate must possess a relevant Diploma or Degree.
• At least 6 years work experience in a related position, preferable in IT industry.
• The ability to analyse reports and improve productivity.
• Versatile with good problem-solving skills.
• Good interpersonal and communication skills, strong in negotiation.
• Proficient in Microsoft Office especially in excel with advanced excel knowledge.
• Experience in finance and HR is an advantage.

• Effectively manage daily operation of the clinic
• Plan, coordinate, oversee the process of providing TCM services
• Promote the clinic’s services and products
• Friendly and approachable, with good interpersonal skills
• Provide excellent customer service and build long-term relationship with our clients
• Follow up consultation with customers with regards to their treatments and products purchased
• Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
• Handle customer queries and concerns efficiently and politely
• Handling paperwork and admin duties
• Clinic maintenance
• Perform any other ad-hoc duties and responsibilities as assigned
• Fluent in Mandarin Chinese is required
• Able to work on weekends and public holidays
• Able to work and stand for long hour

Job Highlights

l Attractive Salary Package

l Challenging and Exciting role

l Good career advancement

About Us
We are a Group of companies with a diverse range of business portfolios, looking for committed talents to fill in senior roles within the organization for its real estate business.

Manager, Property Management

Job Responsibilities

· Manage and maintain the properties own by the Group, ensuring that the properties are kept at its best condition.

· Responsible for the leasing of properties, ensuring 100% occupancy at all times within reasonable means.

· Follow all SOPs diligently and recommend improvements from time to time to achieve operational excellence.

· Assist to explore opportunities in real estate locally and overseas.

Job Requirements

· Minimum 5 years of working experience (non-related experiences also considered)

· Strong verbal and written communication skills.

· Able to negotiate well, meticulous on all paperwork and being responsive to all matters that requires attention.

· Hard working, committed to work and being able to work beyond working hours to resolve all matters that arises.

· Excellent follow up skills to ensure all tasks are completed timely and in accordance to plan.

· Able to work under fast-pace and stressful environment.

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Job Responsibilities and Duties:

• Support management decision-making with in-depth analyses.
• Partner with other department leads in cross-functional teams to execute initiatives and projects.
• Prepare monthly management reports and presentations (including financial and business performance analysis).
• Manage the daily operations of the finance department.
• Oversee the monthly closing of accounts and ensure timely preparation and submission of financial reports to management.
• Prepare and submit annual statutory accounts in compliance with statutory requirements.
• Prepare relevant financial reports and presentations for Annual General Meetings.
• Prepare quarterly GST returns and annual corporate tax filings.
• Prepare annual budgets and forecasts.
• Liaise with external bankers, auditors, tax consultants and corporate secretarial service providers.
• Establish and ensure compliance with policies and internal controls.
• Assess current practices and processes, and make recommendations for corrections or improvements.
• Perform any other duties which may be assigned from time to time.

Skills and Qualifications:

• Degree in Accountancy, or its equivalent, with professional qualification (e.g. CPA, CA)
• More than 10 years of relevant finance and accounting experience
• Experience in managing a team of accounting personnel
• Excellent organisational and leadership skills
• Good problem-solving, analytical and presentation skills
• Team player with outstanding communication and interpersonal skills
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Knowledge of Xero accounting software and clinics/healthcare industry will be an advantage

Job Description & Requirements

Are you passionate about the bubbling world of Bubble Tea? Do you have a knack for leadership and a thirst for professional growth? Look no further because LiHO is seeking Management Trainees to embark on an exciting journey with us!

Responsibilities

1. Training and Development

● Facilitate training programs for MT, Store Managers, Store Supervisors, Floaters & re-training of staff within the assigned zone.

● Ensure consistency in the application of Standard Operating Procedures (SOPs) and brand guidelines across all outlets.

● Create SIC, Full Time & Floater training checklist, to re-check every 1 month and provide updates monthly.

2. Compliance Oversight

● Conduct regular audits of outlets (weekly) within the assigned zone to ensure adherence to brand standards, operational protocols, and customer service excellence (opening / closing / SA1 / SA2).

● Provide feedback and corrective actions to address non-compliance issues promptly.

● Ensure that staff handles cash according to standards (Correct payment methods selected, maintains precise cash registers, reports all discrepancies, drops cash bag into the safe box during closing)

● Monthly SIC & Full Time promotion training plan

● Inspection work, including outlet hygiene and staff grooming

● Responsible for opening and closing stores in accordance with the operational process, on-duty management and ensuring quality and food safety.

● Responsible for guiding, managing, and supervising how store employees promote sales, improve work quality and service attitude, and complete assessment for staff.

● To maintain the safety of the store, not to allow unauthorized visitors/non existing company staff into the outlet without HQ approval.

● Strictly not allowed to accept interviews in the workplace without permission/post any private & confidential details of the company / defame the company / sell company items or products privately or take away company items/products (including staff drinks)

3. Performance Enhancement

● Identify areas for performance improvement within outlets and propose plans for implementation in collaboration with the Operations Excellence Team.

● Drive continuous improvement in sales, operational efficiency, and customer satisfaction.

● Ensure smooth operation of outlet sales.

4. Operational Support

● Provide hands-on support during critical operational periods or for outlets facing challenges.

● Collaborate with Store-in-charge to optimize inventory management (First Expiry First Out practices, accurate & punctual monthly stocktake & wastage submission), employee scheduling, and overall outlet performance.

● Fixed schedule at certain outlets weekly (assigned zone)

● Motivate and push staff towards their sales and cup sold target

● Follow up / assist on marketing events, plans and trainings

● Follow up on food safety and outlet maintenance schedule

● Find outlets or staff with manpower control issues and customer feedback on quality, as well as come up with and execute training plans to improve.

5. Communication and Reporting

● Establish clear communication channels with Store-in-charge, Scheduler, Operations Excellence Team, and HR Business Partners.

● Provide comprehensive and timely reports on compliance, training effectiveness, and performance analysis within the assigned zone.

● Communicate with new full-time staff and assess the effectiveness of their OJT.

● Assist in inspecting the capabilities in various stations of outlet staff (worked 3 months and above) within the assigned zones (to achieve at least 90%)

6. Employee Engagement

● Foster a positive and collaborative work culture within the assigned zone.

● Conduct regular engagement sessions, address concerns, and contribute to a high level of employee morale.

● Be able to conduct training sessions independently

7. New Outlet Openings

● Play a key role in training teams for new outlet openings within the zone.

● Reserve and formulate training plans for potential SIC candidates within the assigned zone.

● Train new SIC to complete the basic training for new outlet openings, and supervise the store operation process to meet operating standards.

● New SIC training to complete

● Ensure a seamless transition and adherence to brand standards during the launch phase.

8. Outlet Closure / Handover process

● Manage the outlet closure process, ensuring a smooth transition and minimal wastage of perishable items.

● Train SICs to complete the basic training for permanent store closures and supervise the process, ensuring proper closing standards.

● Oversee the handover process during changes in Store-in-charge, ensuring a comprehensive and organized transition.

9. Staff Confirmation

● Complete staff confirmation on-site according to given guidelines/standards and complete by given deadlines within assigned zones

Requirements

● Proven experience in a multi-unit retail or food service management role.

● Strong training and facilitation skills.

● Exceptional organizational and problem-solving abilities.

● Excellent communication and interpersonal skills.

● Flexibility to travel between assigned outlets within the zone.

● Flexibility according to company’s arrangement/manpower needs - Weekends/Morning, Afternoon or Night Shift/Public Holidays (E.g. Christmas, Chinese New Year), and to do Store Opening & Closing (at least once a week – able to be flexible according to company arrangements)

● Passion for the bubble tea industry and a commitment to upholding high-quality standards.

● Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.

● Ability to work alongside frontline staff, adhere to principles, and maintain a strong sense of responsibility with a positive and proactive attitude.

● Gain comprehensive knowledge of the company's food and beverage operations through rotational training.

● Drive sales and profitability across outlets.

● Develop expertise in restaurant operations, including manpower scheduling, administrative tasks, and inventory control.

● Oversee proper training for new employees and monitor their progress.

● Ensure compliance with outlets' operations, company policies, and safety regulations.

● Maintain high standards of cleanliness and hygiene as per NEA regulations and company policies.

● Prepare business reports and assist with ad-hoc duties.

● Regularly assess individual performance and collaborate with superiors for career progression.

Benefits:

● Competitive remuneration with salary commensurate with experience.

● Enjoy a refreshing Staff Drink on us!

● Annual leave to recharge and rejuvenate.

● Medical benefits for your well-being.

● Extensive training and career progression opportunities.

● Continuous support with training provided throughout your journey.

Join us at LiHO and become an integral part of a dynamic team dedicated to delivering the best Bubble Tea experience! Let’s brew success together!