Total 4,354 assistant manager job vacancies in d15 katong joo chiat amber road

Join Our Team: Operation and Marketing Assistant

Step into the world of beauty and wellness with Carragheen, a pioneer in holistic beauty since 1999. As Southeast Asia's leader in eyelash extensions and creators of premium LashMagic™ products, we’ve expanded our expertise with a training academy and as exclusive distributors of the world-renowned BrowXenna®. Our mission is to be the ultimate One-Stop-Beauty Solution Center, setting trends in the beauty industry.

If you’re passionate about beauty and eager to grow with a dynamic team, we’d love to have you on board!

Position Overview

Role: Operation and Marketing Assistant

Salary: $2,500 – $2,800

Working Hours: 10:00 AM – 7:00 PM, Monday to Friday

As an Operation and Marketing Assistant, you’ll play a vital role in maintaining smooth operations,

supporting customer engagement, and contributing to innovative marketing strategies.

Operations Support

● Manage day-to-day store operations, ensuring a seamless customer experience.

● Maintain and update Standard Operating Procedures (SOPs), templates, and administrative materials.

● Update and manage the company’s website, Point-of-Sale (POS) system, and inventory with accurate content, pricing, and images.

● Organize and maintain e-filing systems via Google Drive.

● Liaise with vendors and contractors to ensure facilities are well-maintained.

● Assist in booking appointments and processing sales invoices through the POS system.

● Prepare and coordinate materials for workshops.

Customer and Marketing Support

● Provide knowledgeable responses to inquiries across various platforms.

● Consolidate data to evaluate the effectiveness of marketing initiatives and provide actionable insights.

● Create basic visual content for posters, displays, and social media using Canva.

● Collaborate with the marketing team in media production when needed.

General Tasks

● Stay updated on company products and services to support inquiries effectively.

● Take on additional projects and tasks, demonstrating flexibility and initiative.

Shipping Assistant cum Accounts

We are seeking a dedicated and organised Shipping Assistant cum Accounts to join our team at Fairteck Holding Pte Ltd. The ideal candidate will have at least 2 years of experience, a diploma in a relevant field, and preferably, experience with SAP or other ERP software. This role also involves supporting the Sales Support team and handling import/export documentation.

Job Description:

· Attend to import and export shipment process and documentation preparation

· Daily tracking of export shipments and coordination with service providers

· Knowledge of shipping, custom-related issues, port operations, and permit declaration.

· Liaising closely with various forwarders for shipment confirmation and shipment arrangements

· Follow up and advise customers on shipment status

· Able to assist retail department preparing invoice and DO for daily delivery

· Input data and generate reports for retail department

· Perform any other ad hoc duties as assigned

Requirements:

· 'O' Level or above, or equivalent

· 2 to 3 year(s) of working experience in the related field

· Work independently and able to work in a fast-paced environment

· A team player with a positive attitude and willingness to learn;

· Good communication and organization skills

· Proficient in Microsoft Office applications

As the Oncology Assistant/ Nurse Clinician, you will play a key role in coordinating, supervising, and enhancing the delivery of care for cancer patients, ensuring they receive the best possible clinical outcomes in a supportive and compassionate environment. Additionally, you will lead and supervise a team of oncology nurses, providing guidance, mentorship, and performance management to ensure the highest level of patient care.

Requirements

• Registered with the Singapore Nursing Board
• Possess at least an Advanced Diploma/ Bachelor's Degree in Nursing; preferably in Oncology or related disciplines
• At least 5 years of nursing experience in oncology or a related field, with at least 2 years in a supervisory or leadership role
• Strong leadership, communication, and interpersonal skills
• Ability to mentor and motivate nursing staff in a fast-paced, high-stakes environment

Only shortlisted applicants would be contacted.

Summary

Dsg is looking for a passionate candidate to join the Partners unit, reporting to the Deputy Director or Director. As the Assistant Director, you will lead a team to develop and curate programmes in helping Singapore enterprises, public sector agencies and social enterprises understand how to innovate using design for strategy and organisational transformation.

About DesignSingapore Council Pte Ltd (Dsg)

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. The Dsg is a subsidiary of the Singapore Economic Development Board.

About Partners Unit

The Partners team works with both Singapore companies and MNCs, public sector agencies and social enterprises to facilitate the implementation of design for business strategy and organisation transformation, through establishing partnerships and connections.

Responsibilities

Your responsibilities include but are not limited to:

• Enterprise Engagement for Design Adoption: Drive collaborations with business leaders locally and globally across diverse non-design industry sectors, such as Healthcare, Technology, FMCG, Retail and F&B to understand their business challenges and facilitate connections, tools, and support to leverage design for innovation and impactful outcomes.
• Design Advocacy and Sponsorship: Cultivate strategic relationships with industry enterprises, including the development of a sponsorship framework to secure support for Dsg’s design initiatives by aligning with their goals, showcasing design’s impact, and fostering collaboration on high-visibility projects.
• Cross-Sector Collaboration: Partner with public service agencies and social enterprises to drive innovation and growth in both public and private sectors through strategic design applications.
• Programme Development: Work with Dsg’s Product Innovation Team to design and implement a range of initiatives, such as the Good Design Research, that empower organisations to integrate design and build internal innovation capabilities, fostering growth.
• Strategy and Programme Review: Continuously evaluate and enhance strategies, programmes, and projects, proposing new initiatives and refining approaches to support design adoption across various industry sectors.

Requirements

• Extensive Experience: At least 8 years of experience in business development, industry development, or design management roles, with a strong background in formulating and implementing strategies for business strategy and organisational transformation in both the private and public sectors. Experience in public service is advantageous.
• Leadership and Team Collaboration: At least 3 years of experience in leadership roles. Ability to lead and motivate teams, foster a collaborative environment, and manage stakeholders. Skills in coordinating efforts across various units to drive results through strategic oversight and collaboration.
• Attention to Detail: Ability to identify and collaborate with organisations on transformative innovation projects, ensuring successful implementation and delivery with a creative, detail-oriented approach.
• Networking & Partnerships: Enjoys meeting people and business leaders in developing and nurturing local and international partnerships, amplifying the design message through leadership roundtables, learning journeys, and other platforms.
• Stakeholder Relationships: Ability to foster strong, supportive relationships with all stakeholders, both within Dsg and with external partners, taking ownership of these connections.
• Analytical and Strategic: Strong analytical skills for interpreting data and developing strategies, with an inquisitive mindset to challenge existing assumptions and improve approaches.
• Communication: Excellent verbal and written communication skills in articulating Dsg’s vision, strategies, and requirements to stakeholders, team members, and customers. Ability to facilitate discussions and negotiations to drive alignment.

About the Company
We are representing our client, a reputable healthcare provider dedicated to delivering compassionate palliative care to patients and their families. Known for its patient-centered approach and community-focused services, our client provides a nurturing environment where quality care and dignity are at the heart of everything they do.

About the Role
As a Patient Care Assistant (Daycare), you will play a vital role in supporting the daily needs of patients and ensuring their comfort and safety. Reporting to the Assistant Director of Nursing and Daycare Manager, you will assist in maintaining a clean and safe environment while delivering essential care under the supervision of Registered and Enrolled Nurses.

Key Responsibilities:

• Ensure patient safety under the supervision of a Registered Nurse.
• Attend to patients’ self-care needs, including personal hygiene and feeding assistance.
• Assist with patient mobility, including transfers and mobilization.
• Serve as a van escort, helping patients travel to and from the hospice.
• Measure and record patient vitals, such as weight, temperature, and blood pressure.
• Manage dietary needs, including meal orders, serving meals, and assisting with feeding when necessary.
• Maintain and organize the food pantry, ensuring food quality and stock levels.
• Uphold infection control standards through proper hygiene, waste disposal, and isolation practices.
• Provide administrative support, including data entry and document filing.
• Report patient observations and occurrences promptly to the Registered Nurse.
• Ensure a clean and safe environment by maintaining high standards of housekeeping.
• Stay updated with industry guidelines and develop relevant skills for effective care delivery.
• Perform other duties as assigned by the Assistant Director of Nursing, Registered Nurse, or Daycare Manager.

Experience and Skills Required:

• Minimum of GCE N Level or Certificate in Healthcare Assistance or equivalent.
• At least 2 years of experience as a Patient Care Assistant.
• Passion for serving patients with a strong sense of responsibility.
• Compassionate, considerate, and courteous towards patients.
• Good interpersonal and communication skills.

Work Schedule and Details:

• Work Scheme: Monday to Friday (flexibility to work weekends or beyond official hours as required).
• Working Hours: 8:00 AM - 5:30 PM / 8:00 AM - 5:00 PM.

Why This Role?
Join a nurturing and supportive environment where your contributions will directly impact the lives of patients and their families. This is an opportunity to make a meaningful difference while advancing your skills in patient care.

If this role aligns with your passion for serving and making a positive impact, we encourage you to apply!

About the Company
We are representing our client, a reputable healthcare provider dedicated to delivering compassionate palliative care to patients and their families. Known for its patient-centered approach and community-focused services, our client provides a nurturing environment where quality care and dignity are at the heart of everything they do.

About the Role

As the Administrative Assistant/Administrative Officer (Homecare), you will play a vital role in supporting the Homecare team through efficient administrative operations. Reporting to the Nurse Manager, your responsibilities will ensure seamless processes that directly impact the quality of patient care and family support.

Key Responsibilities:

• System Updates: Perform admissions, discharges, transfers, and deaths in the INGOT system.
• Means Testing: Check patients’ means testing in the system, liaise with next-of-kin, and submit necessary documentation to MOH.
• Home-Based Respite Care (HBRC): Process HBRC applications, coordinate with vendors, and prepare monthly updates for MOHH.
• Consumables and Devices: Process applications, guide families, and ensure sufficient stock levels.
• Reporting: Generate and share daily, weekly, and monthly reports with the team and relevant stakeholders.
• Document Preparation: Prepare case sheets, discharge letters, mortality case files, and other required documents for interdisciplinary team meetings.
• Inventory Management: Maintain inventory records for medical equipment and consumables, and arrange servicing for devices like oxygen concentrators and syringe drivers.
• Donations Coordination: Sort, check, and manage expiry dates of donated items, and arrange transfers of donated hospital beds and equipment.
• Volunteer Coordination: Liaise with Volunteer Management on delivering supplies like diapers and milk supplements.
• Administrative Support: Assist with filing, uploading patient documents, handling inquiries, and general office administration.
• Orientation: Facilitate onboarding of new Medical Officers, including issuing work phones and managing transport claims.
• Customer Support: Attend to incoming calls and inquiries about hospice services.
• Triage Support: Answer triage phone calls during nurse training sessions.

Experience and Skills Required:

• Educational Qualifications: Minimum GCE 'O' Level or equivalent.
• Experience: At least 2 years of experience in a healthcare or related field; candidates with Patient Service Officer experience in a hospital setting are highly preferred.
• Technical Proficiency: Proficient in Microsoft Office applications and other relevant software.
• Attention to Detail: Meticulous and organized, with the ability to manage multiple responsibilities effectively.
• Customer Service Orientation: Strong interpersonal and communication skills to handle patient and family inquiries.
• Proactive and Independent: Self-motivated and capable of working independently or as part of a team.

Work Scheme and Details:

• Work Schedule: Monday to Friday.
• Working Hours: 8:00 AM – 5:30 PM (Monday – Thursday), 8:00 AM – 5:00 PM (Friday).

Johwa Hair&Living is looking for a part-time salon marketing assistant!

You will be responsible for:

• Creating Social Media content
• Filming and editing videos and photos
• Answer customers’ enquiries from all forms of channels; Social Medias, WhatsApp, Google, Emails etc;
• Prepare and modify documents including correspondence, reports, draft, memos and emails
• Generate reports and analysis
• Responsible for managing and growing our publicity and promotional platforms via various online, social and print media.
• Monitor and assist in reviews to ensure that the organization is reaching the correct audiences and achieving its communication goals.
• Website publicity and promotions.
• Assist in the review, development, setup, and maintenance of the website.
• Track and report trends analysis.

Job Title: Assistant Pet Groomer
Company: Dapper Dogs Pte Ltd

Location: Singapore/Joo Chiat

About Us:
At Dapper Dogs, we believe every pet deserves to look and feel their best. Our team is dedicated to providing exceptional grooming services with love, care, and professionalism. If you’re passionate about pets and eager to join a positive and supportive environment, we’d love to hear from you!

Role: Assistant Pet Groomer

Key Responsibilities:

• Assist in grooming pets, ensuring their comfort and safety throughout the process.
• Maintain cleanliness and hygiene of grooming areas and tools, adhering strictly to SOPs.
• Provide a positive and calming experience for pets, handling them with patience and care.
• Support the team in daily operations, including customer interaction and appointment management.
• (Bonus) Engage with customers to promote grooming packages and products.

What We’re Looking For:

• A patient and caring attitude toward pets of all temperaments.
• A positive vibe and a can-do attitude in a team setting.
• Willingness to learn and improve grooming skills through training and feedback.
• Attention to detail in following grooming SOPs and maintaining hygiene standards.
• (Bonus) Confidence in light sales talk and upselling grooming services or products.

Perks of Joining Us:

• On-the-job training to develop and enhance your grooming skills.
• A friendly and supportive team environment.
• Opportunities for career growth and development.
• Being part of a company that values love and care for pets.

How to Apply:
Email your resume and a short introduction about yourself to [insert email address]. Let us know why you’re excited to join Dapper Dogs!

Note: Prior experience is a plus but not required – passion and willingness to learn are what matter most!

This is a permanent position attached to a SME in manufacturing. Location: Admiralty

Job Scope

1. Order Processing

-Manage and process orders such as Quotations, Sales Orders, Purchases Orders, Delivery Orders, Invoicing/Billing and and other supporting documents such as export documents for overseas customers

-Coordinate production requests between sales team and factory operations

2. Update sales reports and inventory reports

3. Sales support

-Assist Sales Representatives with their queries such as preparation of quotations, presentations slides and samples for customers

-Monitor product availability

-Manage schedules

-Ensure compliance with all regulatory requirements related to sales order processing

Requirements

-Proficient in Microsoft Office

-Able to work independently and meticulous

Work Hours

Monday to Friday 9am – 6pm

To Apply

WhatsApp resume: 8023 1992

Email resume: [email protected]

As the Sales Administration Assistant at LANDI Global, you will play a crucial role in overseeing all sales administrative processes. Your responsibilities will include managing order processing, documentation, and customer inquiries, ensuring smooth operations from order placement to delivery and payment collection. You will be an integral part of the team, contributing to the success of our international business operations through efficient administration and collaboration across departments.

Key Responsibilities:

Sales Administration

• Manage and optimize all aspects of sales administration, including order processing, documentation, and customer inquiries from the order to the delivery and payment collections.
• Ensure that sales processes are executed accurately, efficiently, and in compliance with company policies.
• Manage and track sample demand.

Data Management

• Maintain accurate and up-to-date customer and sales data within the CRM system.
• Oversee data imports, exports, and data cleansing to ensure data quality.

Process Improvement:

• Continuously evaluate and improve sales administrative processes to enhance efficiency and productivity.
• Identify areas for automation and implement workflow enhancements where applicable.

Cross-Functional Collaboration

• Collaborate with other departments, including marketing, finance, and customer support, to ensure seamless business operations.
• Participate in cross-functional projects as needed.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain & Logistics, or a related field.
• Proficiency in Salesforce CRM or a similar CRM system.
• Experience in logistics and freight forwarding is preferred.
• Excellent communication and interpersonal skills.
• Attention to detail, organizational skills, and the ability to manage multiple tasks.
• Familiarity with international business operations is an advantage.
• Proficiency in Chinese and English.

* Perform cashier duties and customer service role.

* Do incoming goods receiving and checking to ensure goods accuracy.

* To replenish and tidy up goods on the shelving.

* Interested in stationery and gifts product will be an added advantage.

* Do shop housekeeping and other retail related duties assigned.

* 5 days per week. (working hour: 6 hrs per day)

* Perform cashier duties and customer service role.

* Do Incoming goods receiving and checking to ensure goods accuracy.

* To replenish stock and tidy up goods on the shelving.

* Interested in stationery and gifts product wll be an added advantage.

* Do shop housekeeping and other retail related duties if assign.

Responsibilities

• Develop and guide the sales team’s strategy and targets, leading them to meet overall goals within budget constraints.
• Monitor sales performance and adjust activities, account management, and sales priorities as needed to achieve objectives.
• Build and maintain strong relationships with clients before, during, and after conferences, exceeding their expectations to encourage repeat business.
• Participate in the creation of the marketing plan, sales action plan, profit plan, advertising and promotions budget, and marketing audits.
• Track forecasts for all group and FIT segments, identifying periods needing increased sales focus to meet targets.
• Mentor and motivate the sales team to reach sales objectives.
• Monitor group bookings in relation to room availability, types, and customer spending potential to maximize revenue from rooms and other services.
• Attend trade shows, travel functions, and major business events as required or directed by the Director of Sales & Marketing.
• Foster good working relationships with other departments, ensuring effective communication and teamwork.
• Perform additional duties as assigned by hotel management.

Requirements

• With 5 years of sales experience in the hotel industry field.
• A diploma or degree holder, in hospitality management or business related discipline.
• Positive, dynamic and results-oriented

• Assist in conceptualize, organize, schedule, promote and execute events and programmes for the elderly and children in the community.
• Assist to monitor and evaluate the effectiveness of the programs on the well being of the elderly.
• Logistics setup for the running of activities on daily basis.
• Facilitate or conduct daily activities for the elderly.
• Record attendance of participants for the various activities, monitor the safety of the participants, assist the instructor during the session.
• Assist and facilitate the billing, accounting and tracking of transactions arising from the programmes.
• Assist in preparation of activities materials and bulletins.
• Collate data and statistics for reporting.
• Assist to attend to walk in enquiries, phone call, grocery ration distribution onsite/delivery to clients' homes.

Requirements:

· Degree in Architecture

· Min. 3 years of project working experience in Singapore

· Experienced with entire project processes including authorities submission & site inspections

· Able to manage various project types independently

· Liaise and communicate closely with clients' reps, consultants & contractors

· Proficient in AutoCAD & Adobe Suite softwares

· Skills- project management, contract administration, design, & presentation

Job scope:

· Independently ensure the achievement design intent whilst complying with various technical requirements from external bodies or, with regard to approved major architectural projects, through various project stages to its completion.

· Produce architectural drawings as directed by the Directors & as required for the project, in an effective, efficient & professional manner.

· Assist in the design presentation of architectural projects.

Full Time cook & assistant wanted.

Experience needed.

Basic Hygenie knowledge required.

Preparation of food daily.

Servsafe food handling certification is preferred.

The ability to follow recipe.

Shift work might be required.

Willing to learn new things and independent.

Provide administrative and secretarial support to the Managing Director/Ophthalmologist

(a. Planning, Arranging of MDs’/Associates' internal and external schedules Business/Conventions/ Personal Trips, Daily Clinic Consultations, surgery booking In and Day case patients with coordination with an Anaesthetist and Implant specialist

(b. Draft Medical reports, insurance reports, presentation reports

(c. Follow MD’s schedule including On Call duties/ A&E 24/7

• Ensure business growth by developing /researching New and unconventional equipment and treatments, Develop SOP that can be incorporated into our ophthalmology practice.
• Support new business development opportunities to improve the company's business portfolio
• Enhance profitability, productivity, and efficiency throughout the company's operations
• Determine changes in programs or operations
• Participate in business strategy development
• Develop service and operations delivery strategy in alignment with corporate direction
• Develop and execute a strategic plan for the operations department
• Lead the clinic Claims and Submission team to a cohesive and high-performing team, nurturing and training his next in line to have appropriate technical and people management competencies.
• Monitor and renew company/clinic certifications/licensures with government bodies.
• Attend and respond to government workforce surveys and other initiatives.
• Responsible for financial counseling to patients to deliver services that meet the administrative, legal, ethical, regulatory, and clinic requirements.
• Work closely with the Medical Director and Operations Manager to streamline operations drive change and improve business outcomes
• Any other ad-hoc duties as and when assigned.
• Work closely with the Accounts team for quarterly reports and submissions to Government requirements
• Knowledgeable in Government office directives and mandates for clinic start-up licenses.
• Able to write drafts for medical reports and Letter Guarantee requests to third-party insurances.

JOB REQUIREMENTS

• Candidate must possess at least a Diploma in Medical or other Clinical disciplines.
• At least 5 years of working experience in Ophthalmology practice.
• Strong technical understanding of the claims process for medical claims, preferably in a Third-Party Administrator/Managed Healthcare environment
• Proficient in TOSP/ICD10 codes, Medi claims, MS/Excel
• Good interpersonal & communication skills to handle all levels of staff.
• Resourceful, proactive, and initiative.
• Good team building and a positive mindset.
• Meticulous in details and good analytical skills.
• Able to work in a fast-paced and demanding environment.

1.File the account transaction

2.Prepare the payment voucher

3.Maintain the report

4.Done the cpf every month

5.Do basic account Transaction

The Role:

• Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
• Organize and schedule meetings and appointments.
• Maintain office policies as necessary.
• Organize office operations and procedures.
• Manage company inventory and office equipment assets.
• Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time.
• Manage contract and price negotiations with office vendors, service providers, and office lease.
• Participate actively in the planning and execution of company events.
• Organize orientation and training of new staff members.
• Manage Leave balances of the Staff with Financial controller.
• Manage petty cash/Corporate Bank account.
• Ensure security, integrity, and confidentiality of data.
• Provide general support to visitors and Adhoc activities.
• Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved.
• Monitor and maintain office supplies inventory.
• Maintain a safe, secure, and pleasant work environment.

What Do You Need to Have?

• Candidates need to have at least 1 to 3 years of office administration work experience. Fresh graduates are welcome to apply.
• Proven office management, administrative, or assistant experience.
• Knowledge of office management responsibilities, systems, and procedures.
• Excellent time management skills and ability to multitask and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Proficient in Microsoft Office.
• Knowledge of accounting, data, and administrative management practices and procedures is a plus.
• Knowledge of clerical practices and procedures is a plus.
• Knowledge of human resources management practices and procedures is a plus.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

• organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security
• plan and work to budgets, maximise profits and achieve sales targets set by head office
• monitor and control takings in the restaurant and administer payrolls
• recruit new staff, and train and develop existing staff
• coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets, including maximising sales
• ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
• ensure high standards of customer service are maintained
• implement and instil in your team company policies, procedures and ethics
• handle customer complaints and queries
• carry out marketing activities in line with company policy, including implementing branded promotional campaigns from head office

-This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

-This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.

-Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.

-Ensure all cashiering procedures are processed in compliance with accounting standards.

-Monitor and minimize wastage of consumables and maintain labor productivity ratios.

-Anticipate heavy business times and organize procedures to handle extended waiting lines.

-Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.

-Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.

-Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

-Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements:

-Minimum 10 years’ experience in an integrated resort, restaurant group, private club or luxury hotel chain specializing in Chinese cuisine.

-Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.

-Enjoy problem solving and can think outside-the-box in difficult situations.

-Team oriented approach to management with a mindset of open communications.

-Capable of building and managing relationships with multiple departments as well as key customers.

-Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.

-Have a well-groomed, professional appearance

Key Responsibilities:

1. Marketing Strategy Development:
   • Develop and execute comprehensive marketing strategies aligned with business goals and industry trends.
   • Collaborate with senior leadership and sales teams to understand market needs and tailor campaigns accordingly.
2. Brand Management and Positioning:
   • Enhance and maintain a strong brand presence in the outsourcing and BPO (Business Process Outsourcing) market.
   • Ensure consistency in brand messaging across all communication channels.
3. Lead Generation:
   • Optimize lead generation and conversion through data-driven strategies and marketing automation tools.
   • Monitor and analyze website performance and user engagement to improve digital presence.
4. Market Research and Competitive Analysis:
   • Conduct market research to understand industry trends, customer needs, and competitor strategies.
   • Use insights to identify new opportunities and refine marketing strategies.
5. Campaign Management:
   • Plan and execute multi-channel marketing campaigns targeting key industries and decision-makers.
   • Track campaign performance and make data-driven adjustments to optimize results.
6. Partnership Marketing:
   • Build and maintain partnerships with external stakeholders to expand marketing reach.
7. Team Leadership and Collaboration:
   • Manage and mentor the marketing team, fostering a culture of creativity and performance.
   • Collaborate with internal departments, such as sales and operations, to ensure alignment with marketing objectives.
8. Metrics and Reporting:
   • Measure and report on the effectiveness of marketing campaigns and initiatives.
   • Use KPIs such as ROI, lead-to-client conversion rates, and brand engagement to demonstrate success and identify areas for improvement.

Qualifications and Skills:

• Education: Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s preferred).
• Experience:
  • Minimum of 5-7 years of marketing experience, with at least 3 years in a managerial role within the outsourcing or BPO industry.
  • Proven track record of successful lead generation and brand-building campaigns.
• Skills:
  • Expertise in digital marketing tools and platforms.
  • Proficiency in analytics tools such as Google Analytics and CRM platforms.
  • Strong project management and leadership skills.
  • Understanding of global marketing trends and cultural nuances.

The candidate will be responsible for the day-to-day operations of the department. He/she is accountable for the hotel’s Front Office activities:

Responsibilities:

- co-ordinate and supervise the daily operations of the Front Office Department

- maintain operation standards and maximize efficiency

- assist in the developing of new initiatives to achieve service excellence

- train and develop the Front Office staff

Requirements:

* strong leadership and decision making skills

* excellent communication skills with an eye for detail

* working knowledge of the HMS system

* with 2 years’ experience in a similar capacity in the hospitality industry