Total 12,721 assistant manager job vacancies in Singapore

Requirements:

1. Singapopean & PR only

2. Understanding English & Chinese

3. Understanding basic Windows PC operation

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Job Scope:

1. customer service - from multiple platform

reply inquiry , tracking info, product info,purchase advise etc

2. understanding our company products (bicycle screw and parts)

3. Pick and pack items according orders , from multiple platform (Shopee, lazada, website,carousell etc)

4. Unpack imcoming part and sorting to correct boxes / rack

4. generate airway bill for parcel

singpost, fedex, DHL , ninjavan etc

5. Take picture for out going order and upload to platform & chatbox

6. Handling order (create, cancel, refund, submit chargeback dispute etc)

7. Updating low stock item

8. Taking products picture, upload / update to multiple platform (website, shopee lazada, carousell, instagram etc)

• Media RelationsAssist in drafting press releases, media kits, and pitches.
  Build and maintain relationships with journalists and media outlets.
  Monitor media coverage and compile press clippings.
  
• Content CreationWrite and edit articles, newsletters, blogs, and social media posts.
  Develop and maintain content calendars for various communication platforms.
  
• Social Media ManagementMonitor and update the organization’s social media platforms.
  Engage with audiences through comments, messages, and posts.
  
• Brand Image MaintenanceEnsure consistent messaging across all communication channels.
  Monitor public perception of the brand and suggest improvement strategies.
  
• Research and ReportingConduct research to identify media trends, opportunities, and industry updates.
  Prepare performance reports for PR campaigns and initiatives.
  
• Stakeholder SupportAssist in maintaining relationships with clients, partners, and sponsors.
  Act as a point of contact for internal and external stakeholders.
  
• Crisis Management SupportHelp prepare responses to negative publicity or crises.
  Ensure timely and effective communication during critical situations.
  
• Administrative DutiesMaintain databases of media contacts and stakeholders.
  Organize and archive communication materials and documents.
  
• Campaign SupportAssist in brainstorming and executing PR campaigns.
  Track and measure the success of PR initiatives.
  

Job Description

• Generate and prepare manufacturing work order documents
• Update daily production output, non-conforming quantities, etc which are required for department KPI compilation
• Update delivery schedule and submit to Admin for Delivery Order (DO) preparations
• Data entry into ERP for inventory and costing purposes
• General administrative support for the department where required

Job Requirements

• Min. secondary school qualifications
• Able to work independently
• Basic computer skills (eg. able to do data entry into Microsoft Excel)
• Experience in intepreting simple technical drawings is an advantage

• Well Established Company
• Basic $2200 - $2400 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working days: Monday to Friday
• Working hours: 9am to 6pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Perform data entry and processing of debtor invoices
• Checking, matching, and verifying invoices
• Prompt resolution of invoice discrepancies with relevant parties
• Preparation of SOA
• Responsible for invoice filling
• Assist in incoming calls
• Any other ad-hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ Level qualification
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Summary:

We are seeking a talented and fashion-forward Wedding Gallery Assistant to join our team at Fatimah Mohsin The Wedding Gallery. As a Wedding Gallery Assistant, you will be assisting with daily gallery operations, including welcoming customers, maintaining the gallery's appearance, and supporting the sales team. Additionally, you will assist with creating engaging social media content, including videos and photos, and be comfortable presenting content in front of the camera.

Responsibilities:

Gallery Assistance:

- Welcome customers and provide exceptional customer service

- Maintain the gallery's appearance, including tidying up and restocking products

- Assist the sales team with product inquiries and try-ons

- Support with events and promotions, including setup and teardown

Social Media Content Creation:

- Assist in creating high-quality content for social media platforms, including videos and photos

- Develop content ideas and scripts in collaboration with the marketing team

- Present content confidently in front of the camera

Styling:

- Assist with styling and visual merchandising of products in the gallery

- Help create visually appealing displays and arrangements

- Ensure products are properly steamed, cleaned, and maintained

Administration:

- Manage the day-to-day administration of the boutique, ensuring seamless operations and excellent customer service

- Build and maintain strong relationships with customers, providing personalized assistance and fostering loyalty

- Process daily sales transactions, maintain accurate records, and prepare financial reports

- Collaborate with the team to achieve sales targets, KPIs, and overall business objectives

Requirements:

- Fresh graduates are welcome to apply!

- Fashion graduate preferred

- No experience necessary, but a passion for fashion and weddings is a must!

- Comfortable in front of the camera and able to present content confidently

- Bubbly and fun personality with excellent communication skills

- Team player who can work independently and as part of a team

- Ability to work flexible hours, including weekends

New Opportunities:

- Join our dynamic team and be part of a fast-growing company

- Develop your skills and knowledge in the fashion and wedding industry

- Work in a creative and supportive environment

- Enjoy opportunities for growth and advancement

Nice to Have:

- Basic photography and videography skills

- Experience with social media platforms and content creation

- Knowledge of fashion trends and current market styles

If you're a fashion-forward individual with a bubbly personality and a passion for content creation, we'd love to hear from you! Apply now to join our team and take the first step in your career!

Requirements:

1. Fluent in english & chinese

2. Fast typing speed on PC.

3. Response message on time

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1. customer service :

- Reply inquiries rom multiple platforms:

Web chat, Email, Shopee , Lazada , Carousell, Instagram etc.

- Reply inquiry , tracking info, product info, purchase advise, warranty etc

2. Understanding our company products (bicycle components)

- suggest purchase suggestion

3. Able to use Google translate to reply other language inquiries:

- German , spanish, french , italian etc

4. Communicate with team member in english / chinese (prefered),

- reply internal message on time (Wechat , Whatsapp) during working hour.

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Working place:

Work from home allowed.

*First 3 months required training at offce

Job duties:

• Working closely with Human Resources team to provide great support on human resources, payroll, and administrative tasks
• Conducting payroll calculations including overtimes for blue collar workers
• Managing employee leave & medical benefits and coordinating with all department for tracking & correct records
• Dealing with government claims & levy issues
• Assisting with talent acquisition and onboarding process
• Other administrative duties

Requirements:

• ITE/Diploma in any field
• Human resources & payroll duties experience
• Familiarity with ministry of manpower labour law

Basic salary Up to $3500 + Performance Bonus

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Lab Assistant to be part of their team for ongoing transformation projects.

This is a 1 Year contract (Convertible) role. They are located at Buona Vista – Walking distance from the MRT station.

5 days work week - Monday to Friday (8.30 am to 5.30pm)

Training will be provided for Entry Level (structured training programs)

Duties

• Prepare samples and reagents
• Operate sample handling equipments
• Ensure data accuracy and detail records
• Adhere to safety procedures
• Any other duties as assigned by supervisor.

Requirements

• Possess minimally Diploma in Chemistry / Lifescience / Biotech / Pharmacy / Food Tech related fields
• No experience needed - Training Provided (structured training programs)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Attention to: Alethea

EA License No: 19C9682
Reg No: R21101676
Ng Zhi Qing Alethea

• MNC, 5 days, Tuas, Transport (2 ways)
• $2500 - $2800, performance bonus
• Hybrid mode, Good working environment

General Office Administration

• Managing incoming and outgoing mail
• Handle office facility maintenance, including liaising with vendors
• Monitor and replenish office and workshop supplies (groceries, stationery, corporate gifts, and drinks)

Vendor & Asset Management

• Coordinate with vendors for regular maintenance and ad-hoc repairs
• Ensure smooth operations of company equipment, including photocopy machines and office appliances.

Event Coordination

• Organise staff events such as outdoor lunches, year-end dinners, and other team-building activities.
• Coordinate catering and office gatherings as needed.

Administrative Support

• Oversee the part-time cleaner and ensure the cleanliness of the office and workshop
• Update staff leave records
• Manage monthly utility, phone and internet bills
• Assist with PSA pass applications/renewal and vehicle road tax reminders

Corporate Tasks

• Track and order corporate merchandise (e.g. polo tees, gifts)
• Coordinate the printing of corporate materials and name cards
• Facilitate the purchase of company gift vouchers and follow up with malls for procedures

Requirements:

• Minimum 1-2 years of experience in an administrative or office coordination role
• No experience can apply (willing to learn, positive attitude)
• Strong organisational and time management skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Good Communication skills and the ability to liaise with various stakeholders
• Able to work independently

Interested applicants, please send your resume to [email protected]

No experience are welcome to apply!

Job Summary:

• Duration: ASAP - Long term
• Monday to Friday 11pm-7am
• Basic $12/hour
• Location: Tuas Link (Walkable distance from MRT)
• Singaporean only

Job Description:

• Assist to feed in crate at the depalletizer stations
• Inspect crate for damages and cleanliness
• Assist in the collection of crate from vansales at market return area
• Housekeeping at depalletizer, loading bay, market return and ante room area
• To stack and restack carton cargoes for export order

Job Responsibilities

• Chair side assistance if required

• Ensure that patient enquiries are attended to

• Manage appointment scheduling

• Assist in the retrieval of records and return patient records

• Arrange for follow-ups with patients or dentist when necessary

• Other ad hoc duties

Job Requirements

• Min. GCE N Levels / GCE O Levels and above

• Min 1 year experience as Dental Assistant

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

A Level - Dental Assistant ( 6-12 months )

Vacancies Available:

• 3 Positions
• 2 at TPY
• 1 at GEY

Salary: $10/hr
Qualification: GCE A Level (Aspiring Dentists)
Commitment: Minimum 6-month (Starting Nov/Dec 2024)
Working Hours: 5.5 days per week (Mon-Sat)

Job Scope:

• Assist the Dental Surgeon/Officer/Oral Health Therapist with four-handed dentistry
• Ensure infection control measures, procedures, and protocols are followed
• Provide administrative support (e.g., lab follow-ups, consumable ordering, inventory & equipment maintenance)
• Help with sterilisation & decontamination of dental instruments
• Participate in quality improvement activities in the dental clinic
• On-the-job training will be provided if no prior experience

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

☑ Good Career Growth and Personal Development

☑ Professional Coaching and Training

☑ Convenient location (Walking distance from Tanjong Pagar MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected] / [email protected].

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

- 2 years contract (renewable based on performance and headcount needs)

- Mon to Fri; 8am - 5.30pm

- Depot Road

- Up to $3000 + PB

Job Summary

Responsible for administering and addressing queries related to Compensations, Gratuity, Post-Retirement Medical Benefits and Monthly Pension.

Key accountabilities/Responsibilities:

• Compute and process payments for compensation, gratuity, pension in accordance to stipulated policies and guidelines and ensure payments are made within the Service Level Agreement (SLA).
• Report KPI adherence timely.
• Perform activities related to Post-Retirement Medical Benefits, such as claim verification, updating of payment records, preparation of recovery letters and tracking of arrears.
• Respond to enquiries received via email and telephone.
• Prepare journal entries for transactions between ministries.
• Prepare supporting documents to support verification exercise and audit checks.
• Review and update Standard Operating Procedures (SOPs)/ Work Instructions (WIs)/ Checklists/ Frequently Asked Questions (FAQs) regularly.
• Attend solution preview and UAT sessions; brainstorm various business scenarios to ensure correct implementation of system changes.
• Any other projects or work as and when assigned.

Period:

• 2 years contract (renewable based on performance and headcount needs)

Location:

• Depot Road

Working Hours:

• Mon to Fri; 8am - 5.30pm

Salary:

• Up to $3000 + PB

Requirements:

• Diploma holder or GCE ‘A’/‘O’ with few years of administrative experience
• Good command of English
• Good customer service skills with experience in benefits and claims processing and/or good telephone etiquette preferred
• Proficient in Microsoft EXCEL and Word

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is a Water Treatment Industry. Due to their current expansion plan, they are looking for a Purchasing Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities:

• Manage data input, analytics, and maintenance of the Procurement Department’s electronic folders.
• Conduct clerical and administrative tasks within the Procurement Department.
• Assist and support the team with quotation and tender activities.
• Utilize internal Purchase Requisitions to identify and process purchase requirements, ensuring accurate information for the Purchase Order process.
• Monitor and expedite Purchase Orders with vendors.
• Communicate order status updates to internal stakeholders.
• Ensure proper filing and archiving of Vendor Registration documentation.
• Confirm goods receipt for Purchase Orders upon delivery.
• Perform additional duties as required, aligned with the role.

Requirements:

• Possess at least “O" Level or Diploma/ITE certification in Office Skills or equivalent.
• Knowledge of Microsoft Office applications (Word, Excel)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Description:

• Position: Dental Assistant (1 position available)
• Contract Duration: 3 months (convertible to permanent)
• Salary: $2,200/month (no experience required) , Experience up $2,700/month
• Post-Conversion Salary: Possible increase of $0 to $200, plus a clinic incentive of approximately 10% of basic salary.

Working Hours:

• Monday: 12:00 PM - 9:45 PM
• Tuesday: 8:30 AM - 6:15 PM
• Wednesday: 8:30 AM - 6:15 PM
• Thursday: OFF
• Friday: 12:00 PM - 9:45 PM
• Saturday: OFF
• Sunday: 8:30 AM - 5:15 PM

Job Scope for Dental Assistant:

• Assist the dentist during treatments and procedures.
• Sterilize and prepare dental instruments and equipment.
• Take and develop X-rays (if required).
• Prepare patients and provide post-treatment care instructions.
• Manage patient appointments and maintain records.
• Ensure clinic cleanliness and stock dental supplies.
• Follow safety and infection control protocols.

Requirements:

• No prior experience is required.

Benefits:

• Opportunity for salary increment after contract conversion
• Clinic incentive based on performance

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Location: Jurong East
• Perform check of accounts payable invoices and data entry of invoices and payment into accounting system
• Preparation of payments and ensure approval of payments are obtained on time
• Preparation and data entry of other entries into accounting system
• Proper filing of documents
• Open and sort out incoming letters/mails

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Location: Habourfront

• Handle general accounting, accounts payables, inventory costing and cash payment
• Assist in the preparation of financial analysis, management reporting and annual budgets
• Assist in coordination of financial and tax audit, as well as preparation of other statutory reporting and filing
• Monitor and check capital expenditure, project settlements, depreciation provision, as well as prepare monthly capital expenditure summary
• Any other duties as assigned
• need to process about 200-300 invoices per month

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

• MNC, 5 days, Tuas, Transport (2 ways)
• $2500 - $2800, performance bonus
• Hybrid mode, Good working environment

General Office Administration

• Managing incoming and outgoing mail
• Handle office facility maintenance, including liaising with vendors
• Monitor and replenish office and workshop supplies (groceries, stationery, corporate gifts, and drinks)

Vendor & Asset Management

• Coordinate with vendors for regular maintenance and ad-hoc repairs
• Ensure smooth operations of company equipment, including photocopy machines and office appliances.

Event Coordination

• Organise staff events such as outdoor lunches, year-end dinners, and other team-building activities.
• Coordinate catering and office gatherings as needed.

Administrative Support

• Oversee the part-time cleaner and ensure the cleanliness of the office and workshop
• Update staff leave records
• Manage monthly utility, phone and internet bills
• Assist with PSA pass applications/renewal and vehicle road tax reminders

Corporate Tasks

• Track and order corporate merchandise (e.g. polo tees, gifts)
• Coordinate the printing of corporate materials and name cards
• Facilitate the purchase of company gift vouchers and follow up with malls for procedures

Requirements:

• Minimum 1-2 years of experience in an administrative or office coordination role
• No experience can apply (willing to learn, positive attitude)
• Strong organisational and time management skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Good Communication skills and the ability to liaise with various stakeholders
• Able to work independently

Interested applicants, please send your resume to [email protected]

Responsibilities

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, etc and co-ordinate execution by respective owners

• Execute projects according to plan, scope, budget & timeline

• Ensure project execution adhere to policies, procedures and criterias

• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

• Understand interdependencies between business, operations and technology

• Analyze risk and propose mitigation plan

•

Skills/Requirement

Education:

• Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)

• At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

• You will typically be assigned to work on specific projects and is expected to support the Project Delivery.

• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

•

• Ability to appreciate and conduct analysis on Business/Operation Processes

• Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal

• Ability to drive and run workshop/ discussion forums with other stakeholders

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Job Description

• Industry/ Organization Type: F&B Manufacturing
• Position Title: Operations Manager / Store Manager (Korean BBQ)
• Working Location: Orchard
• Working Hours: 6 days (Monday – Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee the day-to-day operations of the restaurant, ensuring efficiency and compliance with company policies and industry regulations.
• Monitor all aspects of the dining experience, from seating and table service to food preparation in the kitchen.
• Collaborate with chefs to update recipes, menu items, and presentations based on customer preferences and seasonal ingredients.
• Monitor guest feedback, address complaints promptly, and work to consistently improve customer satisfaction.
• Maintain optimal stock levels for food ingredients, beverages, and other consumables.
• Manage and oversee the restaurant's budget, including labor costs, food costs, and other operational expenses.
• Ensure that all health, safety, and hygiene regulations are strictly adhered to.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business Administration or a related field
• Has around 5 years of experience in restaurant management, prior work experience in Korean BBQ concepts is an added advantage
• Strong leadership and management skills with the ability to motivate and guide a diverse team

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69986 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

JOB SUMMARY

• This role could be based in Singapore or India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• Support the development and implementation of a HR investigations framework to investigate employment related concerns and Non-Financial Misconduct (NFM) matters, such as grievances, allegations of unfair treatment, bullying, harassment, discrimination and victimisation (HR investigations).
• Support the development and implementation of policies, procedures and process documents to ensure the integrity and effectiveness of HR investigations.
• Oversee, supportor provide guidance on HR investigations as needed. Manage complex HR investigations, disciplinaries, appeals as needed. Ensure that HR investigations are conducted thoroughly, impartially, and timely.
• In partnership with the ER Leadership Team (ERLT), uplift and maintain the function’s capabilities to conduct HR investigations in accordance with Group Policies, Standards and best practices - including appropriate escalation, case management, employee support, data capture, evidence management, electronic evidence retrieval and review, interviewing and reporting.
• Support the enhancement of the function’s investigation capabilities by leveraging on technology, conducting data analytics and studying industry benchmarks.
• Collaborate with internal stakeholders in Business, CFCR, Legal and HR to ensure that HR investigations align with the Bank's overall risk management and governance strategies.
• Support the assessment of investigation findings to identify systemic issues or trends and support the development of remediation plans to address the root causes of misconduct (including NFM) and prevent future occurrences.
• Lead or support projects and programmes to enhance the Bank’s management of misconduct as needed, such as the Bank’s NFM framework, in line with legal and regulatory requirements.
• Support the development and enhancements of ER Case Management System.

RESPONSIBILITIES
Strategy

• Support the development and implementation of HR investigation framework.
• Support the development and implementation of policies, procedures and process documents to ensure the integrity and effectiveness of HR investigations.
• Collaborate with internal stakeholders in Business, CFCR, Legal and HR to ensure that HR investigations align with the Bank's overall risk management and governance strategies.

Business

• Provide regular reports and other Management Information in an agreed and standardised format.
• Coordinate identification of themes, trends and lessons learnt from HR investigations across the Bank to support the continuous improvement of the Bank’s conduct culture.

Processes

• Support, oversee or provide guidance on HR investigations as needed.
• Manage complex HR investigations, disciplinaries, appeals as needed.
• Ensure that HR investigations are conducted thoroughly, impartially, and timely.

People & Talent

• Lead through example and build the appropriate culture and values.
• Continuously take steps to develop and improve investigative technical skills across HR with the view of delivering high quality investigations that protect the interests of the Bank and employees.
• Support the provision of trainings on how to conduct investigations and other conduct and culture related topics. Conduct lessons-learned meetings among team members, hold roundtable talks and collect feedback openly.
• Establish, develop, and maintain close collaboration with key internal functional stakeholders including SIS, Legal, CFCR, and across HR, to fully embed the HR Investigations framework including the formalisation of policies, procedures, processes and controls.

Risk Management

• Conduct risk assessments on concerns and allegations through the lifecycle of an investigation, comply with mandatory escalation requirements and recommend appropriate actions to mitigate associated risks.
• Ensure senior management and Risk Owners are fully informed of all key risks and issues in area of responsibility and reported in line with Bank’s operational risk process.
• Proactively collaborate with relevant stakeholders to identify opportunities for improvement in the quality and timeliness of investigations, and the robust management of operational, legal and regulatory risk, with the view to developing and implementing effective solutions and drive continuous improvement.
• Conduct thematic reviews to identify common themes or trends, and share observations with relevant Risk Owners.

Governance

• Conduct HR investigations in accordance with the Bank’s relevant policies including the Grievance Standard, Speaking Up Standard, Group Investigation Standard and Practice Notes as needed.
• Provide reporting and/or Management Information to relevant governance bodies as needed.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters including timely responses to Internal Audit or regulatory requests.

Key Stakeholders

• ERLT
• Shared Investigative Services
• HR stakeholders
• CFCR

Our Ideal Candidate

Required

• 7+ years of experience in conducting investigations in a corporate environment.
• Demonstrated proficiency in establishing effective policies, procedures and processes in conducting high quality, timely investigations, ensuring fair treatment to impacted individuals.
• Excellent communication skills and ability to engage with senior stakeholders
• Active listening, ability to apply emotional intelligence.
• Excellent judgement, collaborative, being a team player, diplomacy, empathy and a ‘can-do attitude’.
• Politeness, sensitivity and the ability to gently but professionally stand your ground when needed.
• An inquisitive approach to practices, procedures, and specific transactions.
• Personal authority and integrity, independence, creativity, resourcefulness and resilience.
• Must possess ability to assess risk, leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.

Desirable

• Knowledge of employment law and regulatory standards relevant to employee conduct in financial services.

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Business Partnering
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About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

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