Total 4 Director/C-Level beverage manager job vacancies in Changi, South East

Job Summary

The Director of Food & Beverage, a key member of the hotel's leadership team, is responsible for strategically planning, directing, and managing all food and beverage operations. This includes overseeing multiple outlets such as restaurants, bars, room service, banquets, and special events. The role is designed to ensure the highest standards of service and quality, with a primary focus on driving guest satisfaction while maximizing profitability and operational efficiency.

Job Responsiblities

Leadership & Strategy

• Lead and manage the entire food and beverage service team, including restaurant managers, banquet staff, and support teams.
• Develop and execute food and beverage strategies aligned with the hotel's vision and financial objectives.
• Oversee the creation and implementation of innovative menus, beverage lists, and F&B promotions to enhance the guest experience and revenue generation.

Operational Excellence

• One of the top priorities of the Director of Food & Beverage is to ensure that the highest service, hygiene, and safety standards are consistently maintained in all F&B outlets. This commitment to quality and guest satisfaction is a cornerstone of our operations.
• Monitor daily operations and ensure that all outlets run smoothly, promptly addressing guest feedback, complaints, or service issues.
• Oversee banquet operations, ensuring seamless execution of weddings, corporate events, and social functions.

Financial Management

• Develop and manage the F&B budget, including forecasting revenue, expenses, and profitability goals.
• Monitor financial performance, analyzing sales, costs, and profitability to implement corrective measures as needed.
• Collaborate with the Sales & Marketing team to drive F&B revenue through promotions, partnerships, and innovative marketing strategies.

Guest Experience & Quality Control

• Maintain close interaction with guests to ensure satisfaction, personalized service, and the highest-quality dining experiences.
• Drive guest loyalty by consistently delivering exceptional F&B experiences and maintaining high standards of service.
• Develop guest feedback mechanisms to continuously improve and innovate food and beverage offerings.

Job Requirements

• Minimum of 5 to 7 years of progressive F&B management experience in luxury hotels or fine dining establishments, with at least 3 years in a senior leadership role.
• Strong financial acumen, with the ability to manage budgets, analyze financial data, and implement cost-control strategies.
• Proven track record of delivering exceptional guest experiences and driving F&B profitability.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, high-pressure environment while maintaining composure and focus.

Singapore Airlines is seeking an experienced and innovative Food & Beverage (F&B) Director to lead our F&B team within the Customer Experience Division. The successful candidate will be responsible for delivering high-standard of F&B offerings through global curation, thoughtful customization, and trendsetting innovation, with the ultimate goal of delighting our customers.

Key Responsibilities

1. Research, plan, design, and implement initiatives and changes to constantly refresh inflight and lounge product and services.
2. Lead cross-functional teams in planning, competitor research, benchmarking, designing, and trialing new initiatives for product and service enhancements.
3. Plan and implement periodic and seasonal inflight F&B promotions
4. Organize workshops and presentations for culinary partners in Singapore and overseas.
5. Communicate and share the latest global food and hospitality trends to shape innovation in SIA's product offerings.
6. Ensure awareness and adherence to SIA's F&B vision, maintaining consistency and suitability across lounges and aircraft.
7. Manage catering budgets effectively for inflight services, maximizing SIA's interests while balancing customer needs.
8. Lead a team of F&B Executives and Catering Managers in operationalising the above mentioned.

Requirements

1. Background in culinary apprenticeship, culinary degree, or relevant culinary experiences in senior culinary leadership role(s).
2. Minimum 15 years of professional culinary/F&B experience or equivalent in a management position, preferably with more than 8 years in inflight service/catering or high-volume catering environments (Institutional/Stadium/Cruise Line/Banqueting).
3. Extensive knowledge of Asian, Singaporean, Western, and Regional Indian cuisines, trends, products, and service delivery concepts.
4. Good understanding of the airline industry is an advantage.
5. Effective engagement skills with media, public, focus groups, and customers.
6. Strong wine knowledge and understanding of global wine trends and regions.
7. Excellent organizational skills and project management knowledge.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.