The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

The Methodist Preschool Services Pte Ltd is seeking a dedicated and experienced HR Manager to join our Preschool Headquarters team. If you are passionate about early childhood education and looking for an opportunity to make a difference in a dynamic, growing preschool environment, this is an exciting opportunity to support a nurturing workplace while ensuring compliance, employee satisfaction, and efficient HR operations.

Job Description

The HR Manager will oversee and manage the human resources functions at the HQ and our preschools. The HR Manager will be responsible for shaping a positive work environment, managing employee relations, ensuring compliance with labor laws, and implementing best HR practices to support the growth and development of our staff.

Key Responsibilities:

-Recruitment & Onboarding: Lead the recruitment process for all preschool staff, ensuring compliance with licensing requirements and that hires align with our values of excellence in education and care.

-Employee Relations: Foster a positive work environment by managing employee relations, resolving conflicts, and promoting staff well-being.

-Performance Management: Implement and oversee performance reviews, set development goals, and guide staff toward continuous improvement.

-Training & Development: Coordinate staff training, including professional development opportunities, safety protocols, and ongoing education in early childhood practices.

-Compliance & Policy Management: Ensure all HR practices comply with regulations, as well as preschool-specific guidelines. Maintain employee handbooks and policies.

-Payroll & Benefits Administration: Oversee payroll processing, benefits management, and compensation programs to ensure accuracy and timeliness.

-Staff Support: Provide guidance and support to staff in managing work-related challenges and professional growth.

Qualifications:

-Education: Bachelor’s degree in Human Resources, Business Administration, Early Childhood Education, or related field.

-Experience: Minimum 3 years of experience in an HR management role, preferably in the education or childcare industry.

Skills:

-Strong understanding of employment laws, HR best practices, and preschool regulations.

-Excellent communication, interpersonal, and conflict-resolution skills.

-Experience with HR software and systems for payroll, benefits, and record-keeping.

-Strong organizational and multitasking abilities.

-Ability to foster a collaborative and positive work environment.

-Certifications: SHRM-CP, PHR, or similar certifications are a plus but not required.

What We Offer:

-Competitive salary and comprehensive benefits package.

-Health and dental benefits.

-21 days annual leave

-Professional development and continuing education support.

-A collaborative, supportive environment committed to both staff and student well-being.

How to Apply:

If you are ready to make a meaningful impact on our preschool’s operations and culture, please submit your resume and cover letter to [email protected] or [email protected].

Responsibilities:

· Oversee and manage payroll processing using HR software, ensuring timely and accurate salary disbursement and statutory compliance.

· Utilize HR software to track employee attendance, leaves, and overtime, ensuring proper record maintenance and policy adherence.

· Manage day-to-day HR operations, including employee onboarding, offboarding, and maintenance of personnel records.

· Ensure compliance with labour laws, employment regulations, and company policies, including payroll tax filings and statutory deductions.

· Drive recruitment strategies, screening, and onboarding processes to attract top talent aligned with business needs.

· Implement and manage performance appraisal systems and provide support in employee development initiatives.

· Address employee concerns, mediate conflicts, and foster a positive workplace environment.

· Identify training needs and coordinate programs to enhance employee skills and productivity.

· Generate and analyze HR metrics, such as payroll summaries, attendance reports, and attrition rates, to support decision-making.

· Continuously evaluate and optimize HR processes and systems for efficiency and alignment with organizational goals.

Requirements:

· Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field (HR certifications are a plus).

· Proven track record of working with Info-Tech, EasyPay and TimeSoft software is mandatory.

· Proficiency in HR software and MS Office Suite, especially Excel for reporting and analytics.

· Strong understanding of payroll processes, labour laws, and HR best practices.

· Excellent communication, problem-solving, and organizational skills with the ability to multitask in a dynamic environment.

Clarence Khoh

R1552376

The Methodist Preschool Services Pte Ltd is seeking a a detail-oriented finance professional with a passion for making a difference in preschool education to join our dedicated team at the HQ. Join our team that values collaboration, creativity, and commitment and bring your financial expertise to a preschool that’s shaping the future.

Job Description

The Finance Manager oversees the financial operations of our HQ and our preschools. The Finance Manager will play a key role in budgeting, financial reporting, managing cash flow, and supporting strategic decision-making to ensure the organisation and the preschools' financial health. He/she is someone who is passionate about working in the education sector, understands the intricacies of nonprofit or educational budgeting, and is able to work collaboratively with other departments.

Responsibilities:

• Oversee daily financial operations of the preschools & HQ.
• Manage budgeting, forecasting, and financial reporting.
• Ensure accurate and timely processing of invoices, payments, and payroll.
• Maintain financial records, monitor cash flow, and ensure compliance with regulations.
• Provide financial insights to support strategic decision-making.
• Collaborate with leadership to manage and allocate resources efficiently.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

· 3 years of experience in finance or accounting, ideally in a nonprofit or educational setting.

· Strong knowledge of financial management and budgeting.

Skills:

· Strong proficiency in financial software (e.g., QuickBooks, Excel, MYOB finance software or specialized software).

· Knowledge of accounting principles and practices.

· Excellent communication skills, both written and verbal.

· Ability to analyze complex financial data and present it in a clear, concise manner.

· Strong attention to detail and problem-solving abilities.

What We Offer:

-Competitive salary and comprehensive benefits package.

-Health and dental benefits.

-21 days annual leave

-Professional development and continuing education support.

-A collaborative, supportive environment committed to both staff and student well-being.

How to Apply:

If you are ready to make a meaningful impact on our preschool’s operations and culture, please submit your resume and cover letter to [email protected] or apply online at [email protected]. In your cover letter, please share your passion for early childhood education and your experience in the finance sector.

Job Summary
We are seeking a highly organised and detail-oriented Assistant Operations Manager to join our team.

In this full-time role, you will be supporting the Operations Manager, responsible for overseeing the day-to-day administrative and operational tasks within our business, across various outlets in Singapore.

This role requires a strong focus on maintaining high-quality service and food standards, ensuring smooth operational processes, and managing manpower resources effectively. The ideal candidate will be proactive, solution-oriented, and possess excellent communication and leadership skills to ensure the highest level of service is delivered across the outlets.

Duties and Responsibilities shall include but not limited to:
(a) Management
• Provides production direction to Team Member in a clear, concise, and positive way and coaches others to lead operations
• Ensures Team Member delivers quality service and food in accordance with company’s guidelines
• Act as a point of contact between HQ Corporate office and assigned outlets.
• Provide information from HQ to Outlet Managers and Team through various ways of communication
• Coach and mentor, all level of Team Members in your assigned outlets
• Review all assigned outlets’ Daily Business Reports on a daily and weekly basis, and identify problems and suggest improvement measures

(b) Outlet Operational Leadership
• Leads operations by directing efficient and accurate preparation of products for prompt customer delivery within the established speed of service guidelines
• Evaluate existing business procedures and recommend improvements
• Coordinate and arrange on-going maintenance with HQ Corporate office to ensure business continuity
• Review customers feedbacks and incident reports, and ensure actions are taken and execute AAR for improvement

(c) Manpower
• Review outlets’ weekly schedule to ensure staffing levels based on business needs and coverage for Outlet Supervisor(s) during operating hours
• Manage manpower cost
• Resolve employees’ concerns and conflicts when required
• Manage and maintain team’s hiring and attrition rate

(d) Admin / Purchasing Support

• Coordinate and manage purchasing activities, ensuring that the outlets are fully stocked with the necessary supplies and equipment

• Work closely with suppliers to negotiate best prices and terms for goods and services, ensuring timely delivery and cost-effectiveness.

• Collaborate with the finance department to process purchase orders and ensure proper documentation for budgeting and cost control.

• Ensure compliance with company procurement policies and standards, maintaining accurate records of all purchases and transactions.

• Other admin duties as assigned by management.

What we're looking for

• Proven experience (at least a year) in leadership, quality management, purchasing, and crisis management within the F&B industry.
• Strong administrative skills with proficiency in data entry, inventory management, and report preparation.
• Excellent communication skills, with the ability to liaise effectively between the corporate office and the outlet team.
• Strong problem-solving skills, attention to detail, and ability to work in a fast-paced, dynamic environment.
• A keen eye for detail and a problem-solving mindset
• Ability to work independently and as part of a team
• Flexibility to work weekends, holidays, and varying shifts as needed to meet operational demands.
• Required Skill(s): Microsoft Office and Excel.
• Preferred: Class 3 Driving License (Travelling among multiple outlets will be more convenient)

DUTIES AND RESPONSIBILITIES

• Plan, schedule and manage all aspects of the project
• Coordinate and monitor various functions of project consultants from conception through tender, construction and to completion
• Track project milestones and deliverables
• Identify project risks and developing appropriate mitigation strategies
• Provide direction and support to project team
• Monitor and track project progress along with resolution of issues faced
• Communicate to stakeholders, project progress, issues for resolution and highlighting risks along with mitigation plans
• Monitor and manage project changes and interventions to achieve project goals/objectives.
• Efficiently manage and work closely with clients
• Overall management of consultants and contractors
• Good knowledge and understanding of Project Management skills and tools
• Ability to run projects within budget and schedule
• All aspect of pre and post contract management functions
• Have good interpersonal skills and ability to work in a team
• Provide expert advices and skills to the projects
• Take ownership of projects handled and all related works
• Any ad hoc duties assigned

JOB COMPETENCY (QUALIFICATION, EXPERIENCE & KNOWLEDGE)

• Candidate must possess at least a Degree in Project Management or Architecture
• Able to work independently
• Good interpersonal relationship and leadership skills
• Good written and verbal communication skills
• Minimum 3 years of relevant experience

DUTIES AND RESPONSIBILITIES

• Plan and manage all aspects of the project including scheduling, cost control, quality, safety, reporting & administration.
• Collaborate with project consultants & subject matter experts from conception through to tender, construction & completion to ensure required information is provided/ updated for a timely handover.
• Identify, track and resolve design, authority & construction issues to ensure smooth project implementation.
• Liaise with Clients, Users and Stakeholders to establish the project requirements and User brief, resolve issues and report progress.
• Work with Contractors to identify obstacles, curate workarounds and propose alternative solutions for an efficient and timely process.
• Track project milestones and deliverables including submission of Reports.
• Oversee and manage public feedback.
• 5.5 days work week

JOB COMPETENCY (QUALIFICATION, EXPERIENCE & KNOWLEDGE)

• Candidate must possess a Degree in Architecture, Construction, Engineering or equivalent that is registrable with BOA or PEB.
• Possession of an MProjMgmt will be an advantage.
• Good working knowledge of Singapore's authority requirements, procedures, codes and regulations.
• At least 8-years of working experience in large public residential projects in Singapore is essential.
• Effective communication and leadership qualities/ skills.
• Possession of certificates for Construction Safety, ECM, CONQUAS, ESH, etc will be an advantage. Registration with SocProjMgmt is essential.
• Hands-on working experience in project management software (MSProj, Primavera, etc) and PSSCOC is essential.

We are seeking an experienced and dynamic Sales Manager. The ideal candidate will have a strong background in sales, business development, and technical understanding of cable solutions. This role involves driving sales growth, building strategic client relationships, and ensuring customer satisfaction in a competitive market.

Responsibilities:

· Identify and pursue new business opportunities in the cable market, including renewable energy, telecom, and offshore projects.

· Develop and maintain strong relationships with key stakeholders, including customers, contractors, and consultants.

· Develop and execute sales strategies to achieve revenue and profitability targets.

· Monitor industry trends, competitor activities, and market dynamics to identify new opportunities and threats.

· Prepare and present proposals, negotiate terms, and close deals with clients.

· Collaborate with technical teams to understand product specifications and ensure solutions meet client requirements.

· Work closely with engineering, operations, and supply chain teams to ensure timely project execution.

· Provide accurate sales forecasts and generate regular performance reports for senior management.

· Ensure all sales activities adhere to company policies and relevant regulatory requirements.

· Address client inquiries and resolve issues to maintain a high level of customer satisfaction.

Requirements:

· Min Diploma or Bachelor’s degree in Engineering, Business, or a related field. An MBA is a plus.

· Minimum of 5 years in sales or business development in the submarine cables, renewable energy, or telecom industry.

· Strong understanding of cable systems and related applications.

· Excellent verbal and written communication skills with the ability to present complex solutions clearly.

· Willingness to travel domestically and internationally as required.

Clarence Khoh

R1552376

The best of both worlds.  That is what a position with Infopro Digital offers you.  We are first a global company with 4,000 employees and annual revenues of over half a billion dollars, with a presence in 18 countries.  Through our market-leading brands, we serve five professional communities – risk and insurance, automotive aftermarket, construction, retail, and industrials – enabling our clients to make informed business decisions and create new opportunities.   

Secondly, our global brands focused on the financial services industry, known collectively as Risk Global, is a 300-person organization with offices in Hong Kong, London, Nashville, and New York.  Working at Risk Global means being part of a company that has strong financial backing, while at the same time giving you the power to truly make a difference.   

Risk Global portfolio of businesses include Central Banking, Chartis Research, Risk.net and Waters Technology.  Through our proprietary information platforms, we create unique market insight and technical content for senior risk, technology and trading professionals at banks, asset managers and insurers.  In addition, we create high-value marketing services and research solutions to service providers who seek access to our engaged communities.  

Our people are passionate about delivering the best possible outcome for the customers and markets we serve.  We are an impact-driven and entrepreneurial business that provides support while at the same time trusting great people to do great things.  We are collaborative and move fast, with our people developing new skills even faster. Thanks to our global reach and international locations, we celebrate and expect diverse perspectives, and we believe these add to the richness of our business.  We are committed to an inclusive workplace where everyone can be themselves.  We also realize everyone has a life outside of work, and we offer flexible solutions to make sure everyone has a healthy work-life balance.   

OVERVIEW OF THE ROLE  

The Infopro Digital Business Development Manager position is a team-oriented, quota carrying role that will focus on revenue generation for the Global Financial Market brands, specifically selling our Risk.Net, FX Markets and Waters Technology products to clients globally. This   role will sell enterprise access to our subscriptions and memberships to new clients, whilst working alongside the Account Management team to ensure clients buy our full suite of products.   The Business Development Manager will work with an entrepreneurial mindset that demonstrates drive, initiative, energy and a sense of urgency.  

You will work closely with senior leadership and cross-functional teams to develop strategic initiatives that support the company’s objectives in the financial services industry. You will be expected to leverage your expertise and networks to generate leads, close high-value deals, and expand the company's footprint in key global markets. 

KEY TASKS AND RESPONSIBILITIES  

• Strategic Planning: Collaborate with internal teams to develop and execute a strategic business development plan that aligns with the company's goals and targets in the global financial market. 
• Sales and Negotiation: Lead the sales process from lead generation to contract negotiations, ensuring the successful closure of deals. This includes conducting presentations, proposals, and product demonstrations tailored to the needs of financial institutions 
• Revenue Generation: Meet or exceed sales targets and KPIs, driving revenue growth through new customer acquisition and existing client expansion 
• Market Expansion: Identify and pursue new business opportunities across global financial markets, focusing on investment banks, asset managers, hedge funds, fintech firms, and other financial institutions. 
• Cross-Functional Collaboration: Work closely with other departments, including marketing, legal, compliance, and operations, to ensure smooth execution of contracts, onboarding, and service delivery. 
• Networking and Industry Events: Represent the company at global financial conferences, networking events, and trade shows. Establish a presence in key industry forums to build brand recognition and attract new business. 
• Reporting and Analytics: Regularly report on business development progress, sales pipeline, and market insights to senior leadership. Use CRM and other tools to track and manage sales activity and opportunities. 

KEY COMPETENCIES:  

• Negotiation Skills: Ability to navigate complex discussions, find win-win solutions and negotiate terms that support both short term and long-term business objectives.  
• Market Knowledge: A comprehensive understanding of the market and the full GFM product suit.  
• Communication Skills: Ability to articulate effectively and efficiently in front of C-Suit level prospects and clients.  
• Adaptability, Resilience and Self-Motivation: Front line sales is a tough role, this person must have the ability to keep going and have the required self-motivation to put in the hard yards to ensure success. 
• Excellent Time Management: Must have the ability to spin a lot of plates. Having various ongoing deals in play at any one time whilst not losing sight of any next step.  
• Goal Oriented: Must be motivated by sales targets and consistently striving to meet or exceed them. 
• Tech Savvy: Being proficient with Customer Relationship Management (CRM) systems to track interactions, follow-ups, and progress on leads. 

• A minimum of 1-3 years of successful proactive business development, sales, marketing, or lead generation/enablement experience 
• Bachelor’s degree preferred 
• Experience selling business to business (B2B) with a track record of overachieving sales goals 
• Must live within commutable distance of our London office and commit to being in at least 3 days a week 
• An understanding of financial concepts and principles as they relate to clients’ needs is a strong plus 
• Additional language is a bonus, but not a requirement

We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow.

We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.

In addition to a competitive salary we offer the following benefits:

• In addition to a competitive salary, we offer a number of benefits, including:
• Pension
• Employees’ Compensation
• Life Assurance
• Medical Insurance
• 20 days annual leave
• Maternity leave (14 weeks with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Paternity leave (5 days with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Compassionate Leave
• Employee Referral Scheme
• Rental Reimbursement Scheme

Our foundations and values :

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. 

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams. 

Who are we

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities. 

Infopro Digital connects professional communities. 

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.

#INDPREM

Step into an extraordinary career with The Bone Marrow Donor Programme (BMDP). As part of our team, you'll be empowered in your role and growth, channel your passion, and collaborate with both internal and external stakeholders to make life-saving bone marrow donations a reality. At BMDP, we're more than colleagues – we're a dedicated and supportive team, fostering hope and second chances. Be a driving force in transforming lives, where your career becomes a meaningful journey of impact and compassion.

Purpose: To improve the efficiency and effectiveness of donor recruitment and public education by understanding the global and local medical and charity ecosystem, identifying opportunities for strategic partnership and reducing attrition at recruitment stage. To oversee the management of the marrow donor database. To lead and mentor the donor recruitment team to achieve strategic objectives.

• To formulate below the line strategies that leverage on partnerships through channels such as corporate, community, education, government achieving donor recruitment and public education opportunities for the charity.
• To drive innovative donor recruitment and public education strategies to fruition.
• To develop, mentor and lead the members of the donor recruitment to achieve their objectives.
• To oversee the recruitment curriculum, training and engagement of ambassadors to support the team’s objectives and the charities goals of building a volunteer database.
• To oversee the donor recruitment training curriculum for staff and volunteers ensuring that every member of the charity is affluent in donor recruitment.
• To drive strategies that reduce donor attrition from registration recruitment through to donation through digitization and other initiatives.
• To strategise and lead below the line communication for marrow donors, pledgers, ambassadors, and other stakeholders.
• To ensure drive/event operations are well organized and executed by the donor recruitment team and incidents are promptly managed.
• To oversee swab processing operations, increase efficiency and maintain data accuracy and integrity.
• To oversee the overall management of the marrow donor register ensuring donor quality and data integrity.
• To lead the charities annual flagship event – Match for Life.
• To oversee / support as manpower in recruitment initiatives when required.
• To review departments policy and procedures to be in compliance with the charities policies and in adherence to the requirements of regulating bodies such as WMDA.
• To take on the role of Assistant Data Protection Officer for the team and ensure adherence to PDPA Act.
• To plan, manage and review the teams budget, expenses and review yearly plans with the BMDP Management.
• To plan and organize the Donor Recruitment and Public Education Sub Committee meetings with the Public Education Manager.
• Embody and be an advocates of BMDP’s Core Values and Core Competencies of Commitment, Integrity, Teamwork Respect and Excellence
• Support and manage reporting staff in the following aspects:

1. Day-to-day work and individual work goals
2. Oversee their training and development
3. Integrate BMDP’s Core Values and Core Competencies as part of the team’s culture
4. Staff welfare and morale

Job Competencies

• Strategic Mindset
• Communicate with Impact & Persuades
• Builds Effective Teams
• Drive Results
• Foster Innovation & Agility

Technical Skills

• Data Analytics and Reporting
• Excellent Copywriting & Editing Skills
• Excellent MS Office Skills
• Ability to adapt to various technology ie Online Platforms etc
• Organisation Acumen
• Excellent Project Management and leadership skills

Requirements

• Bachelor’s Degree in Business / Communications / Marketing
• At least 8 Years of working experience
• Background in Business Development
• Client Relationship Management
• Analytics (Data Analytics, Qualitative & Quantitative research etc)
• Supervisory experience preferred

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

As a part of the Service Quality Management team, you will be responsible for implementing and managing the Board’s Customer Relationship Management System (CRMS) that is used by both frontline and backend departments to handle correspondences with our customers. You will play a role in ensuring the successful deployment and integration of systems to enhance service quality and improve customer experience.

In this role, you will:

• Serve as the primary liaison between business teams, overseeing project progress and gathering feedback.
• Collaborate with stakeholders to define clear business requirements and ensure smooth integration of systems.
• Participate in testing to ensure system readiness and alignment with standards, and provide post-implementation support.
• Troubleshoot and resolve project blockers in collaboration with IT colleagues and vendors.
• Harmonise business processes to accommodate changes from the new system.
• Support change management communications and training plans for internal users during the transition phase.
• Provide training on new digital capabilities to deliver accurate information to customers.
• Identify gaps between systems and business needs for future enhancements.
• Review and streamline policies and processes based on emerging technologies and methodologies to keep abreast of market practices.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in project management or operations management, preferably in a customer service or digital transformation environment.
• Familiarity with managing and implementing enhancements to improve processes and increase productivity/efficiency would be advantageous.
• Knowledge of CRMS platforms, such as Salesforce, will be an added advantage.
• Relevant strong experience with testing methodologies and quality assurance processes.
• Demonstrate strong communication and stakeholder management skills.
• Ability to work collaboratively in a cross-functional team environment.
• Ability to collaborate and communicate with stakeholders to ensure alignment and successful project outcomes.

The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

[EYH(1]Remove?

Corporate Secretarial Manager
(Singapore – Novena)

Responsibilities:

• Independent and pro-active provision and management of company secretarial services to a portfolio of local and international clients across a diverse range of industries.
• Handling compliance matters.
• Liaising with clients, authorities, colleagues from various departments and banks.

Requirements:

• A Member of Chartered Secretaries Institute of Singapore (CSIS) or ICSA.
• Corporate secretarial experience in full spectrum of corporate secretarial services.
• Able to train and lead a team of professional staff.
• Excellent command of English (oral and written).
• Meticulous, deadline-driven and adaptive.
• Able to multi-task and work in fast paced environment. Team player with a positive working attitude, Good communication and interpersonal skills.

Interested candidates are invited to email a detailed copy of their resume (including current & expected salaries) to;

[email protected]

(All application will be in strict confidence. We regret that only shortlisted candidates will be notified)

Primary Function of Position:

The Manager, Asia FSO (FP&A, Sales Operations) closely work with Asia FSO teams to support the business in the fastest growing market at Intuitive. FP&A function includes China manufacturing planning and analysis with the mission to drive operational efficiency. This position supports Sr. VP & President Asia Pacific and other regional commercial leaders for financial planning, forecasting, analyzing the business from entire Asia region standpoint with deep understanding of each market’s dynamics and is capable of providing valuable insights for their decision makings.

Roles and Responsibilities

• Lead, manage, recruit, develop, inspire, and evolve the Asia Sales Operations and FP&A teams and processes to provide our business partners "World-class decision, budget, analytic, and finance support on initiatives with defined ROI that drive the Asia business".
• Proactively analyze complex business problems, data, or trends and provide strategic, data-driven recommendations that support Asia Commercial planning, strategy, short and long-range financial models, and accelerated adoption and scale.
• Develop commercial reporting / cockpits that align to Intuitive's commercial fundamental building blocks (adherence to the TTP, incremental sustainable surgeons, high quality 90 and 180-day training productivity, increased sales contribution, clinical and capital selling milestones)
• Closely work with US HQ and own the process for budgeting, forecasting, long term planning in Asia region.
• Proactively evaluate data and market trends to anticipate opportunities for growth or risks to the business. Create plans, recommendations, and programs through people to capitalize on opportunities or counteract risks.
• Partner with Executive commercial leadership to develop board-level and customer-facing presentation materials.
• Closely work with China manufacturing FP&A team to optimize efficiency in manufacturing operations through data analysis and influence.

Responsibilities:

· Develop and implement strategic sales plans to achieve company revenue and growth targets in the telecommunications sector.

· Identify, pursue, and secure new business opportunities through market research, networking, and client engagement.

· Build and maintain strong relationships with key clients, partners, and stakeholders to drive customer retention and satisfaction.

· Lead the sales cycle, including lead generation, proposal development, contract negotiation, and closure.

· Monitor market trends, customer needs, and competitor activities to identify new opportunities and maintain a competitive edge.

· Collaborate with cross-functional teams (marketing, operations, and product) to align sales strategies with business goals.

· Provide accurate sales forecasts and regular reports on sales performance, pipeline, and progress against targets.

· Drive account planning activities and develop tailored solutions to address client-specific needs.

· Lead, mentor, and motivate a team of sales executives to optimize performance and exceed sales targets.

· Represent the company at industry events, trade shows, and conferences to increase brand visibility and expand the client base.

Requirements:

· Bachelor’s degree in Business Administration, Sales, Telecommunications, or a related field.

· Minimum 5 years of proven sales experience in the telecommunications industry, with a strong track record of meeting or exceeding targets.

· Excellent negotiation, communication, and interpersonal skills with the ability to influence key stakeholders.

· Strong understanding of telecommunications products, solutions, and emerging technologies.

· Results-driven individual with leadership capabilities and the ability to manage a high-performing sales team.

Clarence Khoh

R1552376

• Day-to-day marketing: Manage and execute the marketing activities of our offices in Southeast Asia and Australasia – currently Singapore, Sydney and Brisbane.
• Regional Strategy: Develop and tailor marketing strategies specific to the Southeast Asia and Australasia markets, ensuring the localisation of channels, content, and campaigns for optimal engagement.
• Email marketing: SSend mass email campaigns for a range of products and services, to our database, using SalesForce to create audiences, build emails, and schedule campaigns.
• Print & Promotional marketing: Manage the production and stock of local prints, promo items and clients' gifts. 
• Exhibitions and events: Research relevant events in the Southeast Asia and Australasia region and assist the Head of Events to organise.
• Digital marketing: Assist the Performance team with web advertising, including Baidu, display ads, re-marketing, and analytics.
• Report local marketing activity to London.
• Budget and manage the local marketing spend.
• Research and source local suppliers when necessary.

Responsibilities :

• Plan and coordinate resources for daily inbound / outbound warehouse operation
• Manage both the warehouse and shipping operation to ensure efficient and timely operation of
  the distribution
• Maintain customer service and safety work environment
• Ensure shelving storage management
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts,
  stock takes and audit of same to verify results
• Promote continuous improvement by adopting some Toyota Japanese production system
  concept such as Kaizen, Genchi Genbutsu and etc to develop and implement warehouse
  operation process/workflow to optimize efficiently
• Responsible for control of costs, budget and vendors including negotiate rates
• Monitor and analyze operation KPIs and submit daily/weekly/monthly reports.
• Recruit and train of warehouse and shipping personnel

Requirements :

[MUST]

• At least 3 years supervisory experience
• Willing to do hands on warehouse and shipping operations and customer service oriented
• Strong analytical ability and sensitive to numbers figures and time.
• Strong project and product management skills, including a thorough understanding of how to
  interpret business needs and translate them into operational requirements
• Proficient in MS Office (Excel, Power Point) for data analysis and reporting purposes
• Self-driven, highly motivated and possess initiative

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
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EA Personnel Name: Ray Loh Run Ting
EA Personnel Reg. no.: R1550214
EA License no.: 07C5771