Total 2 branch manager job vacancies in ntu novena campus singapore

Be Transformational.

Make your mark. Create an impact.

At IRAS, we partner you to deliver quality tax services and foster a competitive tax environment for our nation's social and economic growth. By leveraging digital capabilities as part of a future-ready team, your opportunities keep expanding.

We are looking for forward-thinking, energetic and passionate individuals to be part of the team that maintains and enhances our mission critical system for tax administration and disbursement of national payouts to enterprises.

Areas of Work :
• Perform programme/component design, coding, configuration, testing and other related tasks during software development (progressively moving towards Microservices, DevOps, Cloud-native technologies)
• Ensure software quality, security and application code performance are met
• Analyse and resolve technical issues arising from development and testing
• Develop test scripts automation as part of DevOps
• Support business users with their technical queries
• Develop/update relevant documentation
• Implement automation and streamlining to improve process and system efficiency

Requirements:
• Background in Computer Science, Information Technology, Engineering or equivalent
• Experience in the analysis, design, implementation and support of medium to large, complex applications
• Strong working knowledge of various technology platforms and practices, including, but not limited to, Microsoft .NET technologies, service-oriented architecture, and software development best practices

• Experience in programming in C#, Javascript and Angular Knowledge in writing scripts (PowerShell) for application automation
• Experience in Test Driven Development, Agile software development processes and experience in mocking frameworks
• Strong analytical skills, able to independently derive high-level technical designs via the analysis of business requirements
• Excellent communication skills, able to articulate technology solutions to various audiences
• Innovative mindset and able to challenge assumptions

The following experience will be an advantage:

• Experience in the development, implementation and support of microservices and Web API in .NET environment

• Experience in building rich Internet applications with Entity Framework, Web Services/ Web API, and ASP.Net MVC

• Knowledge in Domain Driven Design, CQRS, NoSQL, Event Based Architecture, continuous integration & delivery

• Familiar with DevOps practices and experience in microservices, native cloud architecture, containerisation

Annual Package
• From $62,000 to $100,750 (Including IT allowance. Remuneration will commensurate with candidates' years of experience.)

Healthcare industry

*On site work arrangement required due to customer facing role

Order management - Singapore market

• Handle order request/clarification from customers (hospitals/clinics), order entry, pick, pack and ship - tracking order status with CRM (Salesforce Health Cloud) and follow up in Oracle for fulfilment / billing.
• Partner with Malaysia Shared service team on 90% tasks related to a) order management, b) service contract/request, c) device registration process on timely manner
• Reporting of Weekly order summary on Singapore sales to date for month with line of sight of orders received.
• Endorsement of public hospitals invoices and upload to goverment portals to ensure Accounts Receivable - (AR) settlement is in government portal pipeline.

Customer Service Support at Care Center

• Provide quality customer experience to candidate/recipients - attend to incoming calls/messages for appointment booking or enquiries, basic troubleshooting, redirect sales calls, conduct accessories sales onsite for walk ins.
• Support field team on service repairs, billing for on the air plan (OTAP warranty), warranty replacement on site for walk ins.
• Log service request in Salesforce HealthCloud and Oracle, as needed.

Inventory and logistics management

• Ensure optimal inventory level of sales stocks and replacement units (PE stocks),
• Adopt proper stock hygiene practices (F.I.F.O, cycle count, annual stock take, organise ware house and proper logistics management with goods receipt procedure)
• Coordinate with APAC logistics for returns management, implants re-sterilisation, consolidate faulty devices to APAC warehouse under track-wise.

Additional tasks / support - on need to basis

• Support User acceptance test (UAT) for new product launches (as required) with preparation work including internal requisition, warehouse storage locator and product readiness to sell.
• Regulatory: Support Singapore and Malaysia Internal audits annually with Quality teams.
• Office administration: office supplies replenishment, logistics support for events (prepare refreshments and site as needed), IT support coordinator - eg. printer, any other ad hoc duties related to office space.
• Business partner in process improvements projects such as ERP implementation, to provide feedback, practical recommendations to improve existing process, achieve cost savings and being hands on.
• Order management coverage of distributor markets - may be rotated on need to basis with other specialist onsite at an appropriate time in future.

Job Requirements

- GCE A level, ITE Holder, Diploma or equivalent in Business Administration or Information Technology/Systems.

- 2-3 years work experience in customer service, logistics.

- Experienced in Oracle or SAP (or other similar ERP) is preferred

- Experienced in Salesforce HealthCloud is an advantage.

- Excellent communication and interpersonal skills is required; mandarin speaking is added advantage due to interactions requirements with some customers who are only mandarin speaking.

- Ability to deal with ambiguity, prioritize deliverables and work effectively in a team environment.

- Candidates with open mindset, strong analytical skills, exposure to other similar work context and proven track record with technical and problem solving skills will be highly considered.

- This is a hands on role and requires successful applicant to work full time on site 5 days a week (Monday to Friday).

Benefits:

- This is a business in Healthcare industry, be part of our team to drive positive impact in the market place.

- Financial stable company

- Friendly work environment