Total 340 Full-time branch manager job vacancies in Singapore

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

The incumbent is responsible for managing both front and back-end store operations to ensure smooth operations and helping Area Managers with project management. He/ she is expected to:

• Manage budgets, maximise profitability, and set/ meet sales targets
• Analyse and interpret trends to facilitate planning
• Lead and motivate team to achieve organization goals
• Manage customers' complaints, compliment,s and feedback
• Manage stock inventory and stock control
• Plan and manage promotional spaces and activities
• Recruit, train, supervise, and appraise staff
• Plan and perform biannual stocktake for the store
• Ensure standards for quality, customer service, health, and safety are met as well as compliance with various government legislation (NEA, SFA, SCDF, etc.)
• Continuously review and enhance existing store operations and processes to improve business
• Involve in projects such as planning for new store opening and renovation works for existing stores
• Execute promotion display and comply with company SOP

Job Requirements:

• Degree in any discipline with relevant work experience in the service/ pharmacy retail industry
• Great passion for the service/pharmacy retail industry
• Possess strong strategic thinking skills
• Good in project management
• Good at presenting reports and coming up with fresh ideas
• Highly customer-oriented, motivated, meticulous and results-oriented
• Resourceful and problem solver with effective leadership skills and the ability to motivate others
• Excellent interpersonal and communication skills
• Ability to plan, prioritise workload, and delegate accordingly
• Ability to multi-task and work under pressure
• Team player with the ability to collaborate and work effectively with a variety of stakeholders etc.

• Amazing opportunity to work in world-class bank

• Basic From $3000 to $3800 + Attractive Incentives
• No experience needed, paid training will be provided
• Fast track progression in Banking and Finance industry

Responsibilities:

• Work closely with team to managing clients’ portfolio, perform financial analysis
• Follow on existing list of clients provided by the company
• Maintain customer loyalty and promote brand identity by providing excellent customer service through regular updates and reviews with customers on financial services/information
• Assisting in wealth preservation and capital growth
• Attend to the walk-in and queuing customers and customize solutions to meet clients’ financial objectives

Requirements:

•Degree in any discipline
•Good communication skills, strong customer service mindset
• Keen interests in Banking and Finance industry
• Be pro-active, a good listener, people and results-oriented
• Willingness to learn as comprehensive training provided

Attractive Salary Package up to $$3800 Basic + Incentives + Commission + Quarterly Bonus + Full Employment Benefits + Fast-track Progressions in Bank!

Kindly send in your resume to [email protected]

EA Name: Louise Chia Chau Lu
Registration No. R1769464
EA License No. 22C1201

5.5 days work week. Attractive Allowances. Great banking opportunity and experience.

1 year contract

Prioritize location nearest to you* Subjected to availability

• Attend to walk-in customers
• Handle over the counter transactions including cash deposits and withdrawals accurately
• Assist in customer's enquiries and ensure bank's service delivery standards are met in achieving total customer satisfaction
• Prospect banking products and services to customers

Job Requirements:

• Customer service centric
• Experience in handling cash transaction and counter experience have add an advantage

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

<https://go.persolkelly.com/job/apply/9085>

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No: 01C4394
EA Personnel No: R22111378
EA Personnel Name: Ong Xin Yee

5.5 days work week. Attractive Allowances. Great banking opportunity and experience.

1 year contract

Prioritize location nearest to you* Subjected to availability

• Attend to walk-in customers
• Handle over the counter transactions including cash deposits and withdrawals accurately
• Assist in customer's enquiries and ensure bank's service delivery standards are met in achieving total customer satisfaction
• Prospect banking products and services to customers

Job Requirements:

• Customer service centric
• Experience in handling cash transaction and counter experience have add an advantage

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

<https://go.persolkelly.com/job/apply/9085>

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No: 01C4394
EA Personnel No: R22111378
EA Personnel Name: Ong Xin Yee

Job Description

a) Conducting literature review

b) Supporting the implementation process of research study

c) Recording, analysing and evaluating data relating to the research study and stakeholder

engagement sessions

d) Providing support for syllabus implementation for schools

Requirements

(a) Proficient in MS Office

(b) Preferably with experience in his/her undergraduate studies in these areas:

• Literature review

• Psychology research

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Straits Retail Property Management Services currently manages the following shopping malls in its portfolio: Paragon, The Clementi Mall and The Woodleigh Mall. The Group Marketing Communications team is comprised of 3 teams: 2 mall loyalty programme teams and the Partnerships and International Marketing team. All of whom work closely with the individual shopping mall marketing team counterparts and other stakeholders, to jointly achieve business and marketing objectives.

We are looking for a Senior Manager / Manager to work on the Partnerships and International Marketing portfolio. The candidate will work directly and extensively with both internal and external stakeholders, to drive partnerships and international marketing initiatives, and ultimately acquire loyalty programme members and encourage shopper footfall and spend. The candidate should be able to think and respond on the fly in accordance with market shifts.

Responsibilities

• To develop a pipeline of partnership opportunities and corresponding frameworks and collaboration formats across a variety of prospective industries, including but not limited to: banks/financial institutions, hospitality, lifestyle, payment gateways
• To be well-versed with key target tourist markets and proactively conceptualize corresponding collaborative campaigns to drive the international marketing strategy
• To translate annual partner/international marketing strategies and plans into content schemes, themed initiatives and actionable campaigns to encourage footfall and spend
• To guide and support all malls’ marketing teams for acquisition campaigns and performance reporting

Job Qualifications

• At least 5 years of work experience in business development, partnerships or equivalent, with a degree in Marketing or similar
• A track record of effective identification, securing and management of a network of partners
• Prior relevant experience in execution of luxury marketing initiatives will be advantageous
• Articulate with strong interpersonal and communication skills to liaise with internal/external stakeholders across different levels
• Proactive in follow up. Able to work independently and under pressure in a fast-paced environment.
• Meticulous and detail-oriented

We are seeking a highly motivated, independent professional to join our risk management team. As part of the risk management team, you will be a key team member managing the firm’s risk and regulatory compliance matters which include but not limited to business, financial and security.

Responsibilities

Staff Independence

• Manage and organise annual declaration of independence for staff
• Conduct annual independence testing
• Checking of independence for new joiners

Advisory

• Attend to day-to-day queries relating to client onboarding and continuance, independence, and anti-money laundering
• Review basic legal documents such as engagement letters and non-disclosure agreements
• Update firm’s policies based on regulatory changes

General Compliance

• Carry out annual and regular testing to ensure compliance to firm’s policies
• Organise information for reporting to the group and regulators
• Organise and prepare information for internal testing and regulatory inspections
• Organise, facilitate and deliver risk management related training

Other ad hoc duties as and may be assigned

Requirements

• Degree in Accountancy, Business or relevant discipline.
• At least 5 years of relevant experience in an international public accounting firm. Audit experience would be preferred.
• Possess keen interest in the international development of risk management policies with a good understanding of regulatory compliance.
• Good understanding of corporate governance, regulatory compliance, auditing standards and accounting principles
• Strong communication and teamwork skills, with ability to communicate effectively with cross-functional teams.
• Excellent oral and written communication skills.
• Curious and motivated, with strong analytical and problem-solving skills

Key Responsibilities:

• Oversee the execution of sub-contractor agreements and ensure adherence to the project timeline, quality standards, and budget.
• Monitor sub-contractor performance, including progress reports, quality of work, and compliance with contractual obligations.
• Implement effective cost control measures, identifying and managing any contract variations or claims.
• Maintain strong communication channels with sub-contractors and internal teams to ensure alignment with project goals.
• Manage risk, ensuring compliance with legal, safety, and regulatory requirements throughout the project lifecycle.
• Reporting to Project service manager on day to day operational works.

Qualifications:

• Minimum 8 to 10 years of experience in managing sub-contractors in large-scale construction, engineering, or EPC projects. Similar experiences can be considered.
• Proven track record in managing sub-contracts for projects, vendor, suppliers
• Strong knowledge of contract management, procurement processes, and cost control.
• Excellent communication, negotiation, and organizational skills.
• Ability to work in a fast-paced environment, ensuring timely and quality project delivery.

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

PM Group Singapore is currently looking to hire a Project Manager to lead and support our client's CAPEX projects. The incumbent will be involved in handling projects within the Pharmaceutical/Life Sciences sectors.

Your day-to-day role would involve the following activities:

• Manage project activities within the project team ensuring project objectives and deliverables are met
• Lead required operational activities for the project in line with the global project objectives defined by the project Core Team Leader
• Ensure close working relationship with the project Core Team Leaders
• Produce and manage the project strategy ensuring agreed objectives can be met
• Monitor activity progress for the project in line with the project objectives, deliverables and timelines and report potential delays including mitigation recommendations
• Provide project reports on a regular basis for effective communication
• Provide support for the operational activities and project phase reviews
• Conduct project reviews with the project team and site management on a regular basis
• Provide support for product costing and financial assessment of the project
• Provide feedback and support for identification of training / development requirements of project team members
• Provide support for the annual budget preparation and project capital
• Monitor project expenses in line with the approved project budget
• Provide support for preparation of monthly Managerial reports
• Ensure smooth transfer of project knowledge and technology from engineering to production
• Ensures all activities, equipment and facilities comply with site cGMP, Health, Safety and Environmental policies

We would like to hear from candidates who have:

• Degree in Engineering, Construction Management or equivalent
• Minimum 12 years of experience with relevant industry experience working in a highly regulated environment such as Life Sciences
• Effective communication, presentation and documentation skills

1. Office Operations: Administrative Managers are responsible for managing the day-to-day operations of an office or department. This includes tasks like managing office supplies, equipment, and facilities, ensuring security and safety protocols are in place, and maintaining a clean and organized work environment.

2. Communication: They are responsible for facilitating communication within the organization. This includes managing internal and external correspondence, phone systems, and email communications.

3. Records Management: Administrative Managers oversee the organization and maintenance of records and documents, both physical and digital. This includes ensuring compliance with record-keeping regulations.

4. Policy Development: They may contribute to the development and implementation of administrative policies and procedures to improve efficiency and effectiveness.

5. Project Coordination: Depending on the organization, Administrative Managers may be responsible for coordinating specific projects or events, such as office moves, renovations, or special initiatives.

6. Vendor and Supplier Management: They often interact with external vendors and suppliers, negotiating contracts, managing relationships, and ensuring services are delivered as agreed upon.

7. Technology and Systems: Administrative Managers may be responsible for managing and troubleshooting office technology and software systems, including computer networks and office software.

8. Compliance and Regulations: They need to stay informed about relevant laws and regulations related to office management, such as data protection, health and safety, and labour laws, to ensure the organization's compliance.

9. Human Resources Support: In smaller organizations, Administrative Managers may also assist with certain HR functions, such as employee on boarding, benefits administration, and payroll coordination

• Develop and implement operational policies and procedures for efficient operations.
• Enhance systems, processes, and best practices.
• Manage day-to-day operations, overseeing the operations team and department.
• Ensure organizational processes comply with legal regulations and standards.
• Uphold health and safety guidelines and enforce compliance.
• Monitor employee and team performance, offering coaching, training, and feedback for improvement.
• Handle budgets, forecasting, and resource allocation to meet strategic goals.
• Collaborate cross-departmentally to align operations with organizational objectives.
• Cultivate and maintain relationships with vendors and suppliers.
• Negotiate contracts for favorable pricing with suppliers and vendors.
• Optimize business travel processes, secure corporate rates, automate expense reports, and ensure compliance.
• Implement quality assurance measures for products/services and monitor production KPIs.
• Enhance customer service quality and satisfaction.
• Analyze data to identify process improvement opportunities and cost savings.
• Manage supply chain processes, including inventory, production, sales, and sourcing.
• Optimize workflows and processes for efficiency and cost-effectiveness.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Scope of Services

The scope of the services include, but are not limited to:

• Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Oversee User Acceptance Testing (UAT), review security and compliance reports, prepare cybersecurity documentation, and manage third-party risk assessments.
• Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks.

Experience & Qualifications

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 3-5 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure.
• Familiar with deploying and managing cloud-hosted systems across the various Cloud Service Providers (CSPs), such as Microsoft Azure and Amazon Web Services
• Hands-on experience with system functionalities testing, GCC onboarding, data migration processes, and supporting services activations/requests.
• Experience in reviewing security hardening reports, VAPT and SCR reports.

• Skillsets :

1. Experience in Operational Technology (OT) and/or Industrial Control Systems (ICS)
2. Relevant professional certifications such as Project Management Professional (PMP), Microsoft Azure/AWS/Google Certified Solutions Architect, CompTIA Security+, SAN GIAC Security Essentials (GSEC), (ISC)2 Certified Information Systems Security Professional (CISSP)
3. Government on Commercial Cloud (GCC) experience would be an advantage

Job Descriptions:

1. Responsible for the full spectrum of accounting function of the company (including AR, AP, GL, Cost Accounting, GST, CbCR, Corporate tax and reporting etc)
2. Manage all accounting requirements (including operational, statutory, management and financial reporting, forecasting and budgeting)
3. Manage and supervise a team of accounting professionals and responsible for team development
4. Liaise with internal and external auditors, tax consultants, other professional, governmental authorities, bankers, customs, customers and suppliers on matters relating to the company
5. Responsible for all statutory reporting, audit, tax, and statutory compliance matters for the company and successfully comply with corporate policies and statutory regulations
6. To support Department Managers/related parties with necessary financial reports and analysis of operation performance in terms of profitability and efficiency, and play a business partnering role
7. Monthly management reporting, variance analysis and highlight reasons for variances and timely submission of report to Corporate Office
8. To lead quarterly stock take and accounts-related projects
9. Review and implement improvement in internal control and processes to minimize risk exposure
10. Ensure proper credit control of accounts receivable
11. Responsible for Fixed assets management, cash flow forecasting and control of company expenses, Capital Expenditure management
12. Review and formulate finance policies and procedures
13. Maintaining efficient and effective work flow system and make recommendations to management when necessary
14. Review current ERP system, assist in training and support on financial system and processes and lead system implementation if necessary
15. Other duties or adhoc projects as assigned by Management

Requirements:

1. Degree in Accountancy or ACCA with 8 to 10 years of relevant experience
2. Leadership quality with good people and supervisory skills and ability to manage change within the team
3. Excellent communication and interpersonal skills, a team player
4. Strong planning & analytical skills
5. Hands on, self-motivated, meticulous and committed personality and able to work well under pressure and adhere to tight reporting deadlines
6. Good understanding of Corporate Governance, Tax and Statutory requirements in Singapore
7. Available to start work immediately or on short notice will be an added advantage

Responsibilities:

• To oversee the daily operations of QA/QC Department.
• To review and upgrade the quality control activities.
• To initiate, recommend or provide solutions throughdesignated channels.
• To liaise with authority on any relevant rulesand regulationson raw materials.
• To produce new mix design based on customer specifications.
• To implement and monitor Quality Assurance Programme.
• To maintain and improve the quality of ready-mixed concrete supply and execute appropriate corrective action.

Requirement:

• Diploma in Architectural; Civil/ Structural Engineering or Concrete Materials related.
• Preference given to those with 2-3 years' experience as a QC manager in Singapore construction industry, especially in readymix concrete. Senior QC Engineer position will be considered if the candidate is familiar with the trade.
• Dynamic, self motivated, proactive and results-oriented individuals
• Able to start within short notice period will be preferred.

Join Our Team as a Financial Manager

Are you ready to take charge of financial operations and make an impact in a dynamic, fast-paced environment? Here’s a glimpse into what your day might look like as our Financial Manager:

Key Responsibilities

• Drive Operational Excellence:Oversee daily finance operations, including Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL).
  Prepare and deliver accurate financial management reports, ensuring smooth financial closing processes.
  Together with Financial Controller, lead financial audits, ensuring compliance and timely reporting.
  
• Streamline Inventory Management:Generate and analyze inventory reports to enhance reconciliation processes between Deskera and Excel.
  Optimize inventory workflows to improve accuracy and efficiency.
  
• Ensure Financial Compliance:Review and approve all financial submissions with precision.
  Manage GST filings, audits, taxation, and annual survey requirements.
  
• Maximize Cash Flow Efficiency:Monitor and manage company cash flow to ensure financial stability.
  Approve and release payment requests to trade creditors promptly.
  
• Enhance Reporting & Analytics:Compile trading Profit & Loss reports with detailed insights.
  Prepare other ad-hoc reports as needed.
  Track and report data from various trading platforms for informed decision-making.
  

What We’re Looking For

• Strong knowledge of finance operations, FRS standards.
• Analytical mindset with a focus on streamlining processes and improving efficiency.
• Experience with financial systems like (preferably Deskera) or other ERP software and proficiency in Excel.
• Excellent organizational skills and the ability to thrive in a deadline-driven environment.

This is your opportunity to lead with impact, refine processes, and shape the financial success of our organization. If this sounds like your next challenge, we’d love to hear from you!

Apply now to be part of our journey!

Benefits include:

• 2 Way Transport provided from Jurong East MRT.
• Medical and Dental Benefits.
• 5 day work week.