Total 41 brand executive job vacancies in Bukit Merah, Central Singapore

Responsibilities

• Handling full sets of accounts for multiple entities, which includes invoicing, AR, AP, journal entries etc.
• Assist in monthly management reporting.
• Project costing, forecasting of cash flow, banking of cash collections and bank reconciliations.
• GST Submission.
• Assist in Annual Audit.
• Other ad-hoc accounting related duties.

Requirements

• Diploma / Degree in Accounting or Finance is required.
• Experience in Construction industry is preferred.
• Strong communication, writing and follow up skills.
• Able to work independently.
• Office is near to Beauty World MRT.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Responsibilities and Authorities

• Cold calls to prospects.

• Prepare monthly sales report.

• Promote international air and ocean services.

• Achieve sales target.

• Identify potential clients and develop new accounts.

• To manage sales and daily logistics duties.

• Ensure high customer satisfaction.

• Conduct Marketplace and research.

• Identify and enlarge targeted customer base.

• Ensure smooth freight service from pick up to delivery

• Other ad-hoc duties as assigned by the Manager

1. Cold calls to prospects.

2. Prepare monthly sales report.

3. Promote international air and ocean services.

4. Achieve sales target.

5. Identify potential clients and develop new accounts.

6. To manage sales and daily logistics duties.

7. Ensure high customer satisfaction.

8. Conduct Marketplace and research.

9. Identify and enlarge targeted customer base.

10. Ensure smooth freight service from pick up to delivery

11. Other ad-hoc duties as assigned by the Manager

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Sales Officer

• Perform preliminary technical review on client's requirement and provide appropriate solution.
• Perform product pricing based on identified solution and furnish a formal quotation to be submitted to the client.
• Execute projects within the assign territory and assist in project execution for other territory.
• Serve as point of contact for clients on all technical and commercial queries.
• Complete and submit all necessary documents required for the bid such as but not limited to technical drawing, brochures, and project documents.
• Compile all documents and records per transaction for filling and safekeeping.
• Request technical drawings to be submitted to the customer for approval.
• Prepare all pertinent documents for order entry.
• Liaise with clients for any order related concerns.
• Monitor delivery of goods.
• Responsible for sales growth of assigned region.
• Follow through on all sales leads and opportunities.
• Responsible in preparing sales materials and other sales documents where necessary.
• Provide technical support to clients via mail, phone, or actual deployment.
• Keep track of all transaction using designated tracking tools.
• Participates on Company Activities and Lead Continuous Improvement Initiatives.

Requirement:

• Local residency to be considered first..
• Comfortable to communicate with customers.
• Able to start work in short notice. *IMPORTANT*
• Independent, initiative and resourceful
• Plus point to have industrial educational background or experience
• No agent needed.

General Administration

• Provide support for all answering of calls
• Update pest control services report (weekly) and mosquito breeding report (monthly)
• Order stationeries and pantry supplies and gifts (for occasions)
• In charge of the maintenance of the copier machines and order toners when required
• Maintain record of Company Vehicles and apply Shell card for new vehicles, vehicles auditing
• Apply for PUB for water and electricity supply for office, town council and public toilets and accommodation of foreign workers and season parking for lorries
• Any adhoc duties as assigned

Recruitment

• Support recruitments for Operations teams with recruitment. administrative, organizational and logistical tasks.
• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.
• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.
• Maintain accurate record keeping and consistent storage of new hire candidate records.
• Completing daily, weekly, monthly and quarterly reports as required.
• Conduct new employees’ orientation, exit interviews, referral programs.
• Updating of handbooks, orientations programs and documents templates when required.
• Any other ad-hoc tasks that are assigned.

• Required to communicate well in response to sales enquiries
• Ability to generate quotations for handling of air/sea and local transportation
• Can liaise with all relevant suppliers and co-ordinate the execution of the job, which wil include the need to monitor the shipments and resource planning
• May be required to work on weekends and public holidays occasionally
• Candidate should ideally be able to multi-task, fast learner, diligent and interested to learn the business

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Senior Marketing Communications and Partnerships Executive

Job Description

The potential candidate will support Unlocking ADHD’s (UA) efforts to enhance brand awareness, create impactful content, and drive strategic partnerships. The role also includes planning and executing events to support the organization’s mission and amplify its reach. This position combines expertise in marketing, communications, partnerships, and event management to achieve organizational goals.

Key Responsibilities

Corporate Communications

• Develop and implement a corporate communications strategy to strengthen UA’s brand and reputation.
• Create and manage corporate materials, including annual reports, social impact reports, press releases, speeches, and presentations.
• Write and edit thought leadership articles, interviews, and story pitches to position UA as a leading advocate for ADHD awareness and support.
• Serve as the primary contact for media and external communication, ensuring consistent and professional representation of UA.

Marketing and Digital Strategy

• Develop and execute SEO and SEM strategies to increase UA’s digital visibility and engagement.
• Design and manage Email Direct Marketing (EDM) campaigns to engage donors, volunteers, and service users.
• Create and implement a social media marketing strategy, including content creation, scheduling, and analytics tracking.
• Utilize data analytics to monitor campaign performance and refine strategies.
• Build and maintain a content library and editorial calendar in collaboration with internal teams.

Event Planning and Management

• Plan and execute events such as awareness campaigns, fundraising events, workshops, and community engagement activities.
• Oversee end-to-end event logistics, including vendor management, budget planning, and post-event evaluations.
• Coordinate with internal teams and external partners to ensure the success of events and campaigns.
• Develop event marketing strategies, including promotional materials and outreach plans to maximize participation and visibility.
• Leverage events to build UA’s brand and foster meaningful connections with stakeholders.

Content Development

• Produce high-quality, engaging content, including newsletters, videos, visual images, and promotional materials.
• Develop impactful corporate presentations, brochures, and other marketing collateral.
• Highlight UA’s impact through storytelling content, emphasizing its value to the ADHD community.
• Redesign and refresh existing materials to meet the needs of diverse audiences.

Qualifications

• Degree in Mass Communications, Marketing, Public Relations, Events Management, or a related field.
• 4-6 years of experience in corporate communications, marketing, and event planning.
• Proven success in planning and managing events, including vendor coordination and budgeting.
• Demonstrated expertise in digital marketing, including SEO, SEM, and analytics.
• Active on social media with a track record of driving engagement
• Strong writing, editing, and storytelling skills, with experience creating content for various audiences and platforms.
• Excellent relationship-building and interpersonal skills to engage internal and external stakeholders.
• Strong project management skills, with the ability to manage multiple priorities and deadlines.

Preferred Skills

• Experience in the non-profit or social impact sector.
• Familiarity with grant writing, sponsorship proposals, and event fundraising.
• Knowledge of ADHD-related topics or experience working with neurodiverse communities.
• Proficiency in CRM management and email marketing tools (e.g., Google Ads, Meta Business suite, Mailchimp, Canva, etc).
• Public speaking skills would be a bonus.

Interested candidates please write a cover letter to H[email protected] by 15 Jan 2025

Role

The Operations Executive/Senior Executive is responsible for managing the day-to-day operations of the home personal care service provided to clients. This includes ensuring the efficient delivery of high-quality care, compliance with regulatory standards, and effective coordination of community caregivers, resources, and client needs. The role demands strong organisational skills to ensure smooth operations, community caregivers’ performance, and client satisfaction.

Key Responsibilities

Operational Management

- Oversee the smooth running of home personal care operations, ensuring that services meet both CWA standards and client expectations.

- Coordinate schedules for caregivers and other personnel to meet client needs, ensuring adequate staffing levels.

- Monitor and track daily service delivery, ensure timely visits and adherence to care plans.

- Maintain proper documentation of client care, community caregivers’ schedules, and service records.

Staff Management and Coordination

- Supervise and support community caregivers, ensuring they adhere to CWA policies and provide high-quality care.

- Coordinate training sessions, ensuring community caregivers are fully trained and prepared to meet client needs.

Recruitment & Onboarding

- Assist in the recruitment process, onboarding, and orientation of new community caregivers, including candidate screening.

Service Quality Management and Compliance

- Ensure that all home personal care services are delivered in compliance with relevant healthcare regulations / standards, and CWA policies.

- Review of SOP(s) regularly to ensure accuracy and relevance, making necessary updates as required.

Client Relationship Management

- Act as the primary point of contact for clients, families, and community caregivers, addressing concerns, feedback, and inquiries promptly.

- Proactively identify opportunities to improve service delivery and enhance client satisfaction.

Administration Support

- Assist with filing documents, maintaining accurate records, and organising client and family caregiver data in both digital and physical formats.

- Manage Case Management System (CMS) for home personal care service.

- Timesheet Management: Ensure the timely collation and submission of caregiver timesheets for payroll processing, resolving discrepancies where necessary

- Payment Collection: Assist with collection of cash payments from clients, requiring individual to liaise with clients on their payment or arrange with them on payment methods.

Other Duties

- Project Management: Participate in department initiatives and projects aimed at improving operational efficiency, caregiver performance, and client satisfaction

- Any duties that may be assigned from time to time

Requirements:

- Degree in Business Administration, Healthcare Management or related field.

- Minimum 1-2 years of experience in a community health or home care setting and understanding of home care services.

- Strong communication skills in English and Mandarin, with the ability to liaise with clients, caregivers, and other departments effectively

- Able to manage multiple tasks and responsibilities simultaneously

- Quick to adapt to changes

- Proficient in Microsoft Office 365 and other office management tools

- A caring attitude with a desire to make a positive impact in the lives of elderly, disabled, or ill individuals

Responsibilities:

• Develop and implement marketing strategies and ensure marketing goals are met
• Monitoring and tracking marketing budgets, including expenditures, return-on-investment
• Administering and maintaining company’s website
• To deliver weekly and monthly reports – Analyze reports to determine the efficacy of campaign
• Planning and monitoring the ongoing company presence on social media (Facebook, LinkedIn and etc)
• Optimise all assigned campaigns in the form of Google Ads, Facebook Business Manager campaigns
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Maintain partnerships with media agencies and vendors

Requirements:

• Diploma/Degree in Communication / Marketing / Business or equivalent
• 2-3 year working experience is an advantage but not a must
• Preferred knowledge or skills: Search Engine Marketing, Social Media Paid Advertising and CRM System
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Familiar and fluent with marketing tools including Google Analytics, WebTrends etc.
• Good knowledge of web creation tools/platform (e.g. Adobe Suite, WordPress, Umbraco, HTML etc.)
• Excellent understanding of digital marketing concepts and best practices
• Skills and experience in creative content writing
• Analytical mindset and critical thinking

Responsibilities include:

• Assist in daily operations
• Ensure that the restaurant and kitchen is properly maintained and clean
• Oversee food preparations, presentation and storage to ensure food health and safety compliancy
• Regular checks with customers to gather feedbacks
• Resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations,

· Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours if needed

• Write, proofread, and edit high-quality copy that aligns with the PLC brand voice
• Produce SEO-optimised content that leverages product USPs and supports the customer journey for PLC websites. Review, refine, and maintain existing content to ensure it meets SEO criteria
• Plan, manage and implement campaigns & customer journeys through the Salesforce platform, Dynamic Web platform, social media & blog
• Manage the company's digital resources, and build and prioritise product topics that support sales lead

ORIGINALS FURNITURE is a fast growing furniture retailer that prides itself on retailing unique and authentic home furniture and accessories.

Products are sourced globally and we have many unique shipments every month. Needless to say, it's an ambitious undertaking, and things around here are fast-paced and fun.

Originals is expanding and we are looking for an e-Commerce executive! As an e-Commerce Executive, you will create and implement strategies that make online transactions possible. You will organize, develop, and execute website marketing plans.

• Write & edit product content that will be published on e-Commerce site
• Set standards, systems, and best practices for new product listings, content creation,
  distribution and maintenance
• Work closely with different teams (product procurement, graphics, sales) to provide updated
  content that will be shared across e-Commerce platforms
• Provide support in other areas of Digital Media Marketing, Email marketing, SEO, Keyword
  research, Google Analytics, Website UX and Paid Social Media
• Monitor changes in product sales by using web analytics, Excel spreadsheets (pivot tables,
  vlookups, etc) to stay organised.
• Maintain accurate stock levels. And stock lead-times across inventory systems and e-
  commerce platform
• Ability to multitask and meet datelines while maintaining attention to detail.
• Providing briefs and feedback to outsourced web developers.
• Implementing changes on Ecommerce store

Job Requirement

• Minimum 2+ years in a fast paced, e-commerce business
• Hands on experience maintaining e-commerce websites / portals
• Knowledgeable of the e-commerce CMS systems, e.g Shopify, product development,
  competitive strategies, consumer research, industry trends and usability best practices.
• Familiarity with web design and keen eye for detail
• Excellent communication and collaboration skills
• Analytical and multitasking skills
• BSc degree in Marketing or related field
• Photo editing

Skills

• E-commerce/CMS System
• Web Content Writing
• Microsoft Excel
• Social Media Management
• Adobe creative suite, photoshop, illustrator and InDesign

Title: Company Secretary Executive

Full time

Company working place: Holland Village

Salary: S$3,000-S$5,000

Job Description:

1. Attend to clients on routine corporate secretarial matters;

2. Submission of application for company incorporation and strike off Updating & maintaining statutory registers & records;

3. Preparing board resolutions & minutes; Preparing & filing of e-forms with ACRA and e-stamping of transfer forms; 4. Ensure compliance with statutory & regulatory requirements;

5. Meeting clients & provide general advice on compliance requirements;

6. Liaison with existing & potential clients Other ad-hoc duties as and when assigned.

Requirements:

1. Candidates must possess at least Diploma in Business Studies, Finance, Accountancy, Secretarial or equivalent;

2. At least 2 years of relevant experience in professional firms providing corporate secretarial services or legal firms Familiar with ACRA Biz-filing requirements;

3. Meticulous, good organizing & coordinating skills;

4. Good command of spoken & written Chinese and English;

5. Singapore citizen or PR only.

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.

JOIN US and be part of a team who contributes to the positive aging of the seniors as they age meaningfully and healthily. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

We are looking for a passionate Programme Executive to plan and coordinate the day-to-day programme. guide volunteers to carry out the programme activities, work with other organisations to execute programmes, manage communications and feedback from stakeholders, as well as conduct outreach activities to other organisations and the community.

Key Responsibilities:

· Plan, develop and manage engagement programmes (workshops, educational talks, festive events, etc.) to be held at designated neighbourhood touchpoints for Seniors.

· Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.

· Supervise and train volunteers / partners in the running of approved programmes and provide administrative support to volunteers / partners involved.

· Monitor seniors' health and wellness, make referrals to appropriate agencies, and conduct home or hospital visits.

· Manage the AAS (Alert Alarm System), SC phone and its maintenance.

· Provide support for seniors, including health monitoring and communication with next of kin.

· Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

Requirements

· Possess Higher Diploma or Diploma in Gerontology, ITE NITEC in Community Care and Social Services, or Diploma in Social Enterprise/Entrepreneurship

· Ability to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.

· Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors is a must.

· Familiarity with live-stream or data-entry and administration is preferred.

· Experience in social services not necessary

· Fully conversant and able to translate in Malay / Mandarin and English, ability to converse in Hokkien / Teochew will be a bonus, due to clients being seniors.

· Must be a good team-player, with a passion to work with seniors.

· Good communication and interpersonal skills

· Has a strong passion in outreach and community work with seniors

· Only Singaporeans

The Group Executive, Internal Audit reports to the Head of Internal Audit will be part of the Group Internal Audit team that provides independent objective assessment of the adequacy of the Group’s internal control systems and compliance with regulatory requirements.

The incumbent executes internal audit engagements in accordance with audit procedures and applicable frameworks on governance, risk management and control. He/She supports the team in providing advice and business insights to the organisation by identifying opportunities and making recommendations for change. He/She should remain updated on professional competence standards.

Responsibilities:

• Document organisation's internal controls and business processes, and makes recommendations for changes to the organisation's internal controls and business processes.
• Identify risk of threats to independence
• Document organisation's internal controls and business processes
• Develop awareness of cybersecurity threats, infocomm technology (IT) risks, controls, IT developments and risks related to information security and data privacy
• Identify design and control gaps
• Support the team in providing advice and business insights to the organisation by identifying opportunities and making recommendations for change
• Execute internal audit engagements in accordance with the International Professional Practices Framework (IPPF)
• Act in accordance with The Institute of Internal Auditors' (IIA) Code of Ethics

Pre-requisites

• Minimum Degree in Accounting or equivalent
• At least 2 years of relevant experience
• Strong interpersonal, communication and writing skills
• Meticulous, objective and analytical
• Able to work independently with minimal supervision and as a team member
• Well organised with the ability to prioritise and plan workload
• Ability to review technology controls, where relevant preferred

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Customer engagement to identify their preferences and requirements for commercial vehicle leasing and sales
• Source for new corporate accounts, including SME, MNC, Independent Contractors, and Fleet Operators
• Facilitate test drive, vehicle introduction, and handover.
• Provide comprehensive information about pricing, leasing, sales, or vehicle information to customers/corporates
• Provide customer service, service recovery, and follow-ups on assigned corporate accounts
• Assist with documentation submission for sales and leasing requirements
• Develop professional knowledge in automotive (commercial) leasing/sales regulations and safety and vehicle knowledge
• Achieve and exceed assigned sales targets
• Prepare and compile weekly sales activities and reports for management

Requirements

• Min GCE 'O' Level or equivalent qualifications
• Valid class 3 driving license (Mandatory)
• Prior 1-5 years experience in insurance, retail, real estate or automotive trade preferred
• A strong passion for the automotive/motoring industry
• Outspoken, strong communication skills, and good listening ears
• Presentable outlook, good phone mannerisms, willing to learn
• Able to function independently, and also able to work with other team members
• Good Spoken English, able to converse in Mandarin as to liaise with our China base counterpart

Benefits

• Basic Salary + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok).
• Medical, Dental & Insurance Coverage.
• Comprehensive Training Provided.
• Regular company activities & bonding sessions.

Job Description & Requirements

• Support tender submissioin, tender document requirement review
• Support Business development activities, prequalificaiton etc required document submission to clients
• Upcoming tender monitoring, update tender list, assist sourcing for potential partners and subcons etc
• Upkeep website, presentation slides and marketing collateral etc
• Renewal and update BCA, ISO, etc cerficattion as well as Aspri, SBF, GAS etc membership
• Process new GGBS, incl. lead role in GGBS committee team
• Upkeep government authority requirements, application for grants, seminar and survey coordination etc admin works for government agencires
• Assist in BBS administration works, assist director on miscellaneous ad-hoc administration works
• Assist in MR in ISO activties

Job Description​

• Managing the financial process and procedures
• Managing customer relationships
• Ensure all customer requirements and needs are fulfilled with proper follow up through for all financial matters
• Gather information from marketplace and customer for improvement in financial processes and procedures to meet their needs
• Coordination within internal business units of Company to ensure fulfillment of job activities through financial compliances
• Coordinate with suppliers to ensure all Company requirements and needs are fulfilled through financial compliances

Requirements​

• Diploma or Degree
• Proficient in Microsoft office and able to correspond via email
• Partial Accounts
• Team player & Customer Oriented
• Competent, Meticulous and Committed
• Able to work under pressure and in fast pace working environment
• Immediate availability
• Responsible with minimal work supervision
• Good communication and interpersonal skills
• Prior experience with Enterprise Resource Planning Software
• Able to operate competently common office equipment e.g computer, fax, tablet, smartphone and telephone system

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About the Job

The Graduate Studies office is responsible for the governance and development of the University’s graduate programmes, which include Graduate Certificates, Graduate Diplomas, Master's Degrees and Doctoral Degrees. In addition, the office manages admissions and recruitment of graduate students, working in close collaboration with the Schools and various academic and administrative units across the University. The Graduate Studies office also directly oversees two cross-disciplinary degree programmes: the Master of Social Sciences and Doctor of Philosophy.

What You Will Be Doing

• Assist in developing and executing comprehensive marketing and outreach strategies across offline and online platforms.
• Organize and conduct dialogue sessions with external vendors, internal departments, partners, and prospective students.
• Create high-quality marketing collateral, including brochures, flyers, videos, and social media content.
• Host visitors, coordinate presentations, and showcase graduate program offerings.
• Manage stakeholder relationships to maximize the impact of outreach events and engagement activities.
• Collaborate with Success Academies on overseas outreach events and education fairs.
• Work with the marketing team to promote graduate programs on various social media platforms.
• Ensure timely updates of program information on websites and social media channels.
• Analyze data to refine outreach and recruitment strategies effectively.
• Stay updated on trends and best practices in student recruitment.
• Support the admissions process by addressing inquiries and providing assistance.
• Plan, coordinate, and support events and conferences locally and internationally, while monitoring public sentiment.
• Follow up on leads generated through various channels and devise strategies to maximize engagement.
• Develop and implement content strategies tailored to different platforms.
• Strategize and follow up on business account development opportunities.
• Participate in the selection and administration of scholarships, bursaries, and discretionary admissions.
• Manage admissions processes for international and transfer students.
• Oversee operations and processes related to graduate student admissions.

Job Requirements

• A degree from a recognized university, preferably in marketing or related discipline
• At least 2 years of relevant experience in admissions and student recruitment, or at least 2 years of digital marketing and social media marketing
• A good understanding of the educational landscape of local and regional graduate studies and students’ preference
• Strong marketing skills, as well as image and video editing skills
• Experience in using various social media platforms
• Strong communication and interpersonal skills
• A good team player, problem-solver and multi-tasker
• Good analytical and customer service skills
• Able to occasionally work late
• Able to travel overseas
• Ability to meet tight deadlines and manage multiple tasks simultaneously
• High attention to detail and the ability to work independently

Apply now