Total 50 brand executive job vacancies in Changi, North East

Signage comapny at Loyang is seeking to hire a Project Executive with architectural background.

Job Responsibilities

• Work closely with in-house graphics designer & client to obtain sample and drawing approval
• work closely with production in charge for samples & mock up
• Prepare schedule and tracking for drawings list
• Ensure production & installation of approved items is as per shop drawings & mock up.
• Update office QS for jobs done for monthly claims.

Job Requirements

• Able to mutli task various assigned sites
• Advantage to have knowledge in electrical, sheet metal works, interior renovation works.
• Willing to learn under guidance. Training provided.

Interested applicants can WhatsApp to 90097956 or email to [email protected]

• Assist in daily operational matters
• Attend phone enquiry
• Assist in coordination between office and drivers
• To perform weighbridge admin works & operation;
• Daily duties will include recording of incoming/ outgoing vehicles
• Efficiently input data onto the weighbridge system from vehicles collecting & delivering to the site
• To undertake other weighbridge administration duties at site

Requirements:

• At least an O-level certificate or ITE graduate;
• Proficient in MS Office applications, such as MS word and excel, including emailing.
• Previous weighbridge experience is more advantage;

Air conditioned environment.

GOLF EXECUTIVE at CHANGI GOLF CLUB, SINGAPORE
- Only shortlisted candidate will be notified.
- Only for Singaporean & Malaysian.

Job Responsibilities:
- Assistant to Head of Golf
- Oversee daily golf operation
- Oversee Club's & private events
- Handicapping, document & data updating, emails and admin work.

Job Requirements:
- At least 2 years and above experience in a similar position.
- Excellent with Ms excel, Ms word & other software.
- Customer service-oriented.
- Comfortable working on weekends and public holidays.
- Salary starts from $2400 to $3000 (depending on experience) with other benefit such as medical, dental, housing allowance (non-local only), transportation claim and overtime.

Pls email resume at [email protected]

Responsibilities:

• Prepare materials for planning meetings
• Assisting and supporting the sales team with marketing activities
• Provide support for marketing events and exhibitions as required
• Uploading marketing materials to online libraries, internet groups and social media sites
• Updating and maintaining the marketing department’s documentation and databases
• Other adhoc duties as assigned

Requirements:

• Minimum Diploma in Marketing
• Relevant experience will be an advantage
• Good interpersonal and communication skills, independent and ability to multi-task
• Bilingual in English and Mandarin - Processing of documents in Mandarin needed. Proficiency in Mandarin is essential
• Positive working attitude is required
• Experience in Retail / Fashion Industry will be prioritized
• Able to start work immediately

Job Highlights

• Enjoy year round of staff discounts across all products
• Embracing an employee centric culture
• Value work-life balance
• Lively work environment

The successful candidate's primary responsibility is to oversee operations and staff in retail outlets, implementing strategies to increase sales, and ensuring customer satisfaction. You will also be actively involved in marketing activities to increase brand recognition and store foot traffic.

Job Responsibilities

• Overseeing all retail operations and ensuring productivity levels are met.
• Promote products, handle and follow up with customer inquiries.
• Achieve personal monthly sales target.
• Handle promotional activities end-to-end and assist in store events, roadshow, cross-branding collaborations and marketing initiatives
• Participate in off-site special events and other related activities outside store operations that include Inventory management, POS/invoicing, etc.
• Submit monthly promotion and ensure compliance with customers policies and procedures.
• Maintain outstanding visual merchandising in-store standards.
• Other ad-hoc duties as assigned.

As an individual, you should possess:

• A positive attitude with a passion for delivering excellent service quality to customers.
• Possess good working attitude with strong desire to learn, achieve and excel.
• Energetic, positive, pleasant personality and a results-driven attitude

What you need to succeed:

• Possess a Diploma or equivalent certification.
• Experience in sales, ideally for FMCG or food related industry services.
• 1-2 years handling lower trade or modern trade
• Local class 3 driving license preferred with own vehicle
• Have foresight and eager to build and sustain long term relationship with our customers.
• Good team player with a can-do attitude and willingness to engage and assist with all retail & supermarket initiatives and activities.
• Min. 3 years of handling Supermarket account experience preferred.
• Proficiency in Microsoft system and related software.

The Plattering Co is known for its beautiful grazing tables and creative catering buffet setup displays, sharing platters, bowls and bentos and unique catering setups. We are looking for an energetic and positive team-player to join our fast-growing company.

Key Responsibilities:

Procurement Process Management:

● Raise Purchase Orders (POs) based on business needs, ensuring timely procurement of goods and services. Collaborate closely with suppliers to guarantee on-time delivery of high-quality products.

● Oversee day-to-day receiving and verification of physical goods upon delivery to ensure items match orders in terms of quantity and quality.

● Generate and process ad-hoc supplier invoices in the procurement system.

● Maintain accurate and comprehensive records of all procurement activities, including creation and amendments of Purchase Orders (POs), verification, and closing of invoices.

Supplier Relationship & Negotiation:

● Source, evaluate, and onboard new suppliers, focusing on optimizing cost-effectiveness, quality, and lead times.

● Negotiate pricing, payment terms, and contracts to ensure favorable terms for the company.

● Regularly review supplier performance and manage supplier database, keeping track of key information like product offerings, pricing, lead times, and contracts.

Inventory & Warehouse Management:

● Maintain updated records of inventory, particularly packaging materials and event supplies.

● Liaise with the operations team to anticipate inventory needs for upcoming events and ensure sufficient stock levels are maintained.

Systems & Process Improvement:

● Continuously update the market list and other procurement tools to streamline ordering processes and improve efficiency.

● Contribute to process improvement initiatives, identifying opportunities to reduce costs or improve service levels with suppliers.

Financial Coordination & Documentation:

● Perform monthly PO reconciliation (SOA) to ensure all orders are accounted for and closed properly.

● Work closely with the finance team to ensure timely supplier payments, matching invoices with POs and delivery notes.

● Follow up with suppliers on any outstanding credit notes, discrepancies, or payment adjustments.

Ad-Hoc Duties:

● Provide support for cross-functional teams, especially during peak business periods.

● Assist with any procurement-related tasks required by other departments.

Requirements:

● Diploma in Business, Supply Chain Management, Procurement, or a related field.

● Possess 2-3 years of working experience in relevant fields (Catering or F&B)

● Detail oriented and organized.

● Excellent communication and interpersonal skills.

To apply, email your resume [email protected]. Kindly note that only shortlisted applicants will be notified.

Job Description:

• Purchase products and tools to assist with cleaning and landscaping operations
• Ensure products are of competitive pricing with the best quality
• Assist with purchasing budget to ensure sufficient supplies are always available
• Review existing suppliers, source for new suppliers and negotiate contracts while building good working relationships with suppliers
• Analyse current budget and expenses to ascertain where improvements can be made
• Maintain all documentation of purchases and prepare reports as requested by management, ensure all information is filed properly and made available when needed
• Highlight any significant differences in pricing
• Facilitate with procurement to ensure timely delivery of products

Job Requirements:

• 1 - 2 years of experience as a purchasing officer / executive
• Some experience sourcing for suppliers and negotiating pricing
• Has some experience using purchasing software
• Ability to develop and maintain good working relationships with internal and external stakeholders
• Strong verbal and written communication skills
• Highly organised and meticulous

Company Overview

Listed as one of NParks Registered Landscape Companies, we handle both residential and commercial corporate properties. Besides regular landscaping and garden maintenance, consult us for customised solutions on your properties.

We know what it takes to provide a thorough and efficient cleaning job. Supported with a huge cleaning fleet and equipment and well-trained staff, we pride ourselves on quality, offering a range of different services that are sure to meet your expectations.

Disposing of waste in an environmentally-friendly manner is essential to your business. We can help. Our experts will assess your waste streams and develop the right recycling and disposal solution for you.

Roles and Responsibilities

Manage your Product Portfolio

· Manage the product life cycle of the portfolio under your care – e.g. price positioning, new launches, costs

· Brainstorm and execute new product development / product roadmap with guidance from the Product Marketing Manager

· Conduct product functionality and quality tests; coordinate with the relevant departments

Brainstorm and Execute Marketing Strategies

· Analyse, compile and define market trends

· Develop and execute GTM strategies to enhance brand awareness and drive sales, aligning with market needs

· Create and execute marketing assets

Shipping and Administrative Matters

· Manage shipping and compliance tasks, including government compliance and safety certification

Any other assignments by immediate superior

Requirements

· Bachelors in Marketing, Communications or similar preferred

· Experience as a marketer or in product marketing for min of 2 years in a related industry (e.g. electronics or FMCG)

· Proficient in using MS office applications (Word, Excel, PPT, Outlook)

· Creative and meticulous

· Willing to work on a broad spectrum of products / scope

Job Overview: We are looking for a proactive and customer-focused Full-time IT Helpdesk Support Executive to join our dynamic team in Singapore. You will be responsible for providing essential technical support, troubleshooting hardware and software issues, and ensuring seamless IT operations. If you are passionate about technology, possess strong problem-solving skills, and thrive in a collaborative environment, we want to hear from you!

Key Responsibilities:

•

Respond to and resolve first- and second-level support requests from PC and Mac users, either remotely or in person.

•

Assist with the installation, configuration, and maintenance of PC systems, hardware, and software.

•

Rapidly assess technical issues, diagnose problems, and identify the best solutions to resolve user inquiries, ensuring minimal downtime for end users.

•

Assist with user account management, including password resets, access permissions, and Active Directory tasks.

•

Perform routine system maintenance, updates, and ensure system security.

•

Escalate complex issues to higher-level support teams or specialists as needed.

•

Maintain a high level of professionalism and customer service when interacting with end-users.

•

Support other IT projects and tasks as assigned by the IT Manager.

•

Ensure adherence to IT best practices, security protocols, and internal guidelines.

•

Manage IT assets, software licenses, and the onboarding and offboarding processes for employees.

•

Set up and troubleshoot AV equipment, acting as the primary AV support for events and meetings.

•

Maintain up-to-date IT documentation, including details on maintenance, updates, deployments, and change requests.

Job Highlights

· Independent work culture and vast learning opportunities

· On Job Training

· Walking Distance from MRT

Job Responsibilities:

· Will be involved in supporting e-commerce and digital marketing business (Manage customer & product listings on marketplaces etc); across various department such as marketing, business development and operations

· Responsible for reporting and to be able to identify issues/anomaly in report

· Within a team; responsible for new features testing prior to launch to the market; Assist in preparation and implementation of marketing campaigns, including to create and review campaign creatives in line with business objectives to reach out to the market and cultivate the customer’s interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth

· Manage day-to-day office administration and operations

· Work across various department on process improvement

· Able to adapt and react quickly to changing needs and business decisions

· Other ad-hoc duties as assigned

Job Requirements:

· Highly meticulous and pay attention to detail

· Willing to work on repetitive work with good quality, able to meet strict deadlines

· Good time management and organizational skills

· Proficiency in Excel, Work and Basic knowledge and skills in Adobe Photoshop or Adobe Illustrator would be a plus

· A team player with good communication & interpersonal skill, positive thinking, reliable, self-motivated and creative

· Good command of English spoken and writing skills

· Ability to handle multiple tasks, manage expectations and coordinate under tight timelines and pressure

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Job Description & Requirements

- Able to execute AWB based on CS instructions and comply to terminal/airline requirement.

- Attend to customers’ enquiries via email wherever necessary.

- Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.

- Able to work in team with communication and understanding of workflow.

- Take on additional tasks delegated by Department Supervisor/ Manager.

Requirements

- Knowledge of Export documentation

- 1-2 years of working experience in Freight Forwarding company

- Able to perform given tasks efficiently and meet the deadline given by Supervisor/Manager

- Team worker

- With permit declaration knowledge of Costing and Billing is an added advantage.

- 5.5days per week (routine with team after probation)

• Attend calls, emails from other agents on cargo arrival notice

• Receive pre-alert through email from sales support and overseas agents

• Monitor shipments (arrival date, time, short landed, survey, missing)

• Transfer and create job information into company in-house system

• Break-bulk console and direct consignments

• Co-ordinate with contractor for airlines and agents cargo clearance

• Correspond with overseas offices on general import inquiries

• Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc

• Attend to POD requested by overseas and local customers

• Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc

• Prepare and issue invoices and billings to close the jobs

• Filing of documents

• Any ad-hoc duties as may be assigned by the company’s management

Requirements

-At least 1 year relevant experience in freight forwarding

-Proficient in Microsoft Office

-Team player with good attitude and initiative

Responsibilities

• Report to and assist the Operations Manager with the entire catering operations.
• Assembling food items according to the Event orders.
• Loading and unloading of equipment and food.
• Punctual delivery of food and set up of events.
• Compliant to the mandatory hygiene and safety standards and requirements.
• Support the logistics and provide catering services including set up, fulfill service staff requirements when needed for all types of events.
• Responsible for proper care of catering equipment.
• Ensure timely delivery of all events as per the delivery schedule.
• Liaise with clients on set-up requirements.
• Ensure that vehicles are in good working condition and to maintain cleanliness of vehicle.
• Any other duties assigned by Supervisor.

Requirements:

• Min 1 years of experience in related industry.
• We are looking for applicants who are Singaporean residents.
• Must have a Singapore Class 3 driving license.
• Ability to work efficiently and independently with minimal supervision.
• Attention to detail and the ability to follow instructions accurately.
• Good communication skills to converse with customers.
• Must be physically fit and strong as the job requires carrying of heavy events equipment.
• Able to work in a fast paced environment.
• Able to work weekdays, weekends & public holidays.
• Able to start immediately

Job Description

• To ensure given KPI are met timely and effectively
• Providing administrative, planning, organising, controlling, discipline and training functions of his departments.
• General administration, supervision and control of Supervisor and staff under the department
• Follow up with customer’ vendor and./or authorities for required task to be performed/ supported
• Co-ordinating with other sections and departments to ensure equipment are released from operation for maintenance.
• Ensuring that safety rules and regulations are complied with.
• Ensuring all mechanics are adequately trained and have refresher training.
• Ensuring that work is performed as planned or scheduled and to meet all daily/ preventive maintenance
• Ensuring the upkeep of his department’s equipment, tools and vehicles.
• Raise Asset Disposal Application (ADA) for unserviceable equipment and follow up on the update the inventory list.
• Ensure sufficient tools/ special tooling and spares are required for maintenance and ensure PR is raised and follow up if required
• Coordinate the purchase of new equipment for SIAEC.
• Ensure new Ground Support Equipment are inducted through the correct process.
• Highlight and Coordinate with GSE in-charged for other necessary matters.
• Such other duties as assigned to him by the Ops Manager

Job Requirement

• Diploma / Degree in Engineering/ Aviation/ Mechanical or related field with minimum 2 years experience in Operations/ Aviation
• Experience in managing ground equipment will be advantageous
• Proficiency in Excel/ Words/ Point and any other will be an advantage
• Possess Class 3 driving license will be a plus

Company Overview:

prettyFIT is a leading ladies' shoes company in Singapore with a commitment to providing quality and stylish footwear to our customers. Our products are designed to fit any occasion and are loved by women of all ages. We are looking for an enthusiastic and results-driven E-commerce Executive to join our team.

Job Summary:

As our E-commerce Executive, you will be responsible for managing the online sales of prettyFIT. You will work closely with our marketing, operations, and IT teams to ensure that our online presence is engaging, user-friendly, and always up-to-date.

Key Responsibilities:

· Monitor website analytics to identify trends and opportunities for improvement

· Manage the e-commerce platform, including uploading of products and ensuring listings and pricing are accurate and up-to-date

· Execute and manage online campaigns, provide insights on campaign performance

· Order fulfilment in a timely and accurate manner

· Preparing weekly sales report for online and offline sales

· Collaborate with the IT team to identify and resolve technical issues, if any

· Monitor customer feedback and respond to customer inquiries in a timely and professional manner

· Keep up-to-date with e-commerce trends and best practices and provide recommendations to improve the online customer experience

Qualifications:

· Diploma in Business, Marketing, with Excel knowledge in Vlookup, PivotTable

· At least 1 year of experience in e-commerce, digital marketing, or a related field

· Good understanding of e-commerce platforms and website analytics

· Excellent communication and interpersonal skills

· Detail-oriented with strong problem-solving skills

If you are passionate about e-commerce, have good organization skills and are excited to join a dynamic and fast-paced team, we would love to hear from you. Please submit your resume, cover letter and expected renumeration to [email protected]

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

Customer Service and Sales

• Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
• Ensure that Shilla’s selling standard and service step is used in every customer interaction
• Welcome every customer and elevate customer service through sharing of solid product knowledge and expertise
• Engage and capitalize in upselling, cross selling and multiple selling for all product categories
• Drive and achieve individual sales target on a monthly basis in a teamwork environment

Stock Management

• Properly receive, display, and store merchandise according to company guidelines
• Completely understand and undertake the inter store transfer of merchandise according to company guidelines
• Understand the stock level of different categories and promote accordingly

Store Maintenance

• Maintain a safe and clean store environment and implement daily housekeepingduties, abide to all operational procedures

Store Operations

• Operate the POS cash register and handle various mode of payment
• Perform other duties as assigned by team leaders & superiors
• Provide customer feedback on products
• Any other duties as per assigned

Leadership

• Making decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.

Duties and Responsibilities:

a) Maintains inventory records, including item inventory, bin locations, quantity at each level, and expiration dates

b) Creates, implements, and maintains inventory control procedures to meet company goals

c) To act as main contact point for all stock transfer and adjustment and ensure all documents are in order and with proper approvals prior to execution of stock transfer

d) To review inventory workflow, propose enhancement and documentation of inventory cycle

e) To ensure inventory is kept at a healthy level, highlight slow moving items and propose action plan

f) To check and ensure cycle count is performed by stores on a timely basis and work with stores to investigate variance

g) Manages inventory levels, ensuring accurate inventory records are maintained, and to flag out if inventory levels are not replenished in a timely manner

h) To monitor and follow up defective stock status with action plan proposed and be in charge of store return process from store

i) Participate to plan, drive and execute warehousing improvements projects through the deployment of IT, Technology, Innovation and Transformation

j) Ensuring the Quality, Safety and Environmental requirements in warehouse met and maintained

k) Ensure the warehousing operations meet the regulatory or contractual requirements

l) Ensuring documentation and keeping accurate warehouse records

m) Support warehouse management in various administrative tasks as needed

n) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations

o) Any other duties assigned

Experience and Qualifications:

a) Minimum “O” level with 3 years experiences in store inventory control and shipping

b) Well-versed in inventory computerized systems, preferably SAP B1

c) Good keyboard and typing skills

d) Good communication skills in English

e) Preferably with knowledge of the aviation industry

• Assist the Account Manager to plan & execute projects from conceptualization to installation to dismantling
• Supervise team members to ensure timely completion with quality finishing
• Liaise with service providers & consultants to ensure timely completion of projects
• Exercise judgment and project management skills to balance priorities and communicate to teams to meet and exceed project deadlines and commitments

• Assist BD leader in business development strategies.
• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

Job description

Key Responsibilities:

1.Client Acquisition and Relationship Management:

• Identify and prospect potential clients for catering services.
• Develop and nurture strong relationships with existing clients to encourage repeat business and referrals.
• Conduct client meetings and presentations to showcase our catering offerings.

2. Sales Strategy and Planning:

• Develop and implement effective sales strategies and tactics to meet or exceed sales targets.
• Collaborate with the sales team and management to create compelling proposals and presentations.

3. Event Planning and Coordination:

• Work closely with clients to understand their specific catering needs and preferences.
• Customize catering packages and menus to meet the unique requirements of each event.
• Plan and execute catering for events, ensuring all details are covered.
• Work with the culinary team to create customized menus.

4. Order Processing and Documentation:

• Prepare and process catering orders, ensuring accuracy and timely delivery.
• Maintain proper documentation, including contracts, invoices, and event details.
• Coordinate with the finance department for billing and payment processing.

5. Collaboration with Operations Team:

• Liaise with the catering operations team to ensure seamless execution of events.
• Provide clear event details and preferences to ensure client expectations are met.

6. Customer Relationship Management:

• Provide excellent customer service and address client concerns promptly.
• Follow up with clients post-event to gather feedback and ensure satisfaction.

Requirements:

• Proven track record in catering sales, experience in catering is required.
• Excellent communication and presentation skills.
• Demonstrated ability to meet and exceed sales targets.
• Exceptional customer service and relationship-building abilities.

The Client Success Executive cassists the department in client servicing to ensure the smooth administration of the tickets inventory as well as optimize potential sales for the inventory owners.

In your role:

• Maintain and enhance the business relationships with assigned clients
• Key liaison point for clients on event details and support
• Ensure that events details are accurately configured into the ticketing system and promptly disseminated to all sales channels
• Assist clients in their ticket inventory management and maximize ticket sales
• Resolve any ticketing issues that may occur.
• Work closely with the marketing and technical departments to support the clients’ requirements and needs in areas of marketing and ticketing system.
• Assist in data analysis, preparation of monthly sales and management reports.
• Handle ad hoc projects and any other duties assigned .

Requirements:

• Diploma in Business Administration / Tourism & Hospitality.
• Preferably with 2 years of relevant experience in client’s servicing / customer service coordination.
• Conversant with Microsoft Office.
• Good interpersonal, communication and organizational skills.
• Team Player.
• Ability to communicate and interact with people at all levels and work independently with minimal supervision.
• Able to work during event timing if the need is required (at night and weekends).
• No experience are welcome to apply.

Specific Job Role:

• Primary role of generating and analyzing data in system to output as useful information for decision making by management.
• Future analysis for management decision making process.

Responsibilities and Duties:

• To study into the late billing and late costing issue (AR management) - GRF, Ocean, Air
• To study into profitability by drawing data from system
• To support in reports generation for budget
• To be a team member of innovation to drive productivity and improvement through IT software
• To power BI to enhance the data visualization of individual departments.
• Provide actionable recommendation based on data findings to support strategic planning, process improvement and optimization initiatives.
• To be contributing to innovative team as a driving member at CargoWise implementation.
• To assist in overall administration in the event of upsurge in CEO and COO offices

Qualification:

• Degree or Polytechnic Diploma in any dripline
• Be converse in Excel spreadsheet
• Be numerate
• Ability to write well
• Experienced with above skills without higher qualification might be considered