Job Responsibilities:

Handles Accounts Payable and Receivable

Prepare payment to suppliers etc

Reconcile bank statements

Prepare monthly GST return and assist in generating accounting stuffs

Job Requirements:

Minimum CAT/LCCI/ITE Certificate or Diploma in Accounting or equivalent with 2 years of relevant work experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Guest Executive Ambassador

Salary: $2800 - $3000

Working Days: Mon to Fri (8am to 6pm)

Working Location: Changi Biz Park (Expo MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:
• To call meeting room user 15 minutes prior to booked period to reconfirm
• To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
• To send reminders email to users
• To oversee reconfiguration of meeting room set up
• To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Job Descriptions:

Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Requirements:

• Diploma in social service or related discipline, with a social service background.

Job Description: Sales Support Executive - System Furniture Industry (Fresh Graduates)

Position Title: Sales Support Executive

Industry: System Furniture

Location: Bukit Merah, Singapore

Reports To: Director – Sales

Employment Type: Full-Time

Job Summary: The Sales Support Executive is responsible for providing comprehensive support to the sales team, ensuring efficient sales operations and enhancing customer satisfaction. This role is ideal for fresh graduates eager to embark on a career in sales within the dynamic system furniture industry. The Sales Support Executive will assist in various sales activities, including order processing, customer communication, and sales documentation.

Key Responsibilities:

1. Sales Administration:
   • Assist the sales team with daily sales operations.
   • Prepare sales reports, presentations, and other documentation.
   • Maintain and update customer records and sales databases.
2. Order Processing:
   • Handle order entry, tracking, and fulfillment.
   • Coordinate with logistics providers to ensure timely delivery of products.
   • Resolve any order-related issues promptly and efficiently.
3. Customer Communication:
   • Respond to customer inquiries via phone, email, or in-person.
   • Provide information about products, services, and order status.
   • Address and resolve customer complaints in a professional manner.
4. Sales Coordination:
   • Coordinate sales activities with other departments, such as operations and logistics.
   • Support the sales team during client meetings and presentations.
   • Assist in the preparation of sales proposals and contracts.
5. Inventory Management:
   • Assist in monitoring and managing inventory levels.
   • Coordinate with suppliers for timely procurement of materials.
   • Conduct regular inventory audits and address discrepancies.
6. Sales Documentation:
   • Prepare and maintain sales-related documents and reports.
   • Ensure accurate and timely documentation of all sales activities.
   • Analyze sales data and generate reports to support decision-making.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Fresh graduates are encouraged to apply.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic knowledge of sales processes and customer relationship management.
• Ability to work effectively both independently and as part of a team.

Skills and Competencies:

• Attention to Detail: Ensure accuracy in all tasks and documentation.
• Problem-Solving: Identify and resolve issues efficiently.
• Time Management: Prioritize tasks and manage time effectively.
• Adaptability: Adjust to changing priorities and work environments.
• Customer Focus: Strive to exceed customer expectations and enhance customer satisfaction.
• Analytical Thinking: Analyze sales data to improve sales efficiency.

Career Path: This position offers opportunities for career advancement within the company. Successful Sales Support Executives may progress to roles such as Sales Manager, Account Manager, or other senior sales positions.

Company Overview:

Introduction:Technigroup is a leading company in the system furniture industry, renowned for its innovative solutions and high-quality products. With over 40 years of experience, we have established a strong presence in the market, serving clients across various sectors, including businesses, educational institutions, and other organizations. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner in creating functional and aesthetically pleasing work environments.

Mission Statement: At Technigroup, our mission is to revolutionize workspaces by providing exceptional system furniture solutions that enhance productivity, creativity, and well-being. We strive to deliver superior quality products and services through continuous innovation, sustainable practices, and a customer-centric approach. Our goal is to be the preferred choice for businesses seeking to create inspiring and efficient work environments.

Vision Statement: Our vision is to be a global leader in the system furniture industry, recognized for our commitment to excellence, innovation, and sustainability. We aim to transform workplaces around the world by offering cutting-edge furniture solutions that meet the evolving needs of our clients. Through our dedication to quality and customer satisfaction, we envision a future where every workspace is a catalyst for success and growth.

Global Presence: Technigroup has a robust presence across multiple regions, with offices and manufacturing facilities strategically located to serve our diverse client base. Our extensive distribution network ensures timely delivery and exceptional service, making us a reliable partner for clients worldwide.

Years in Business: With over 40 years in the business, Technigroup has garnered a wealth of experience and expertise, continually evolving to meet the changing demands of the industry. Our longevity is a testament to our resilience, innovation, and unwavering commitment to quality.

Application Process: Interested candidates are invited to submit their resumes and cover letters to [email protected]. Please include "Sales Support Executive Application with your name in the subject line.

• 5 days 8:45am - 6pm
• Basic S$ 2,000 - 3,000 (depend on experience) + phone sim card ($120) + car provided (No transport allowance) + commission
• Marymount

Requirements:

• With Class 3 license prefered
• Training provided

Responsibilities:

• Attending to sales enquires, generate and present quotations
• Develop and introduce sales strategies and marketing plans.
• Provide excellent customer service and ensure customer satisfaction for developing long term relationships with customer
• Prepare month-end sales reports

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

(Branding Agency)
Working Days: Mon -Fri, 9am - 6pm
Location: Chinatown
Salary: $3,500 - $4,500

Your responsibilities will include (a) Effectively and efficiently managing the Client Services team and (b) Overseeing and driving initiatives aimed at improving strategies to better serve the evolving needs of our customers.

Responsibilities:

• Drive new business development using seasoned sales techniques, catering to both new and existing clients.
• Guidance to the agency team to secure wins in pitches, leveraging strong client knowledge and insights.
• Champion strategies and ideas for integrated campaigns spanning brand, advertising, content, social digital.
• Actively develop and manage company sales targets.
• Inspire and influence clients, creative teams, and project members.
• Oversee project management for team members, ensuring effective coordination.
• Stay up-to-date with the latest trends, best practises, and competitive movements in the industry.
• Drive marketing planning and implementation for the company.
• Co-steer the agency's business and cultural directions in collaboration with senior management.

Requirements:

• Degree in Business, Marketing, Communications, or of related discipline
• At least 2 - 5 years of marketing experience within agency
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Highlights

• Central location.
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week (Monday - Saturday, Office hours)

About The Opportunity

As a Patient Care Ambassador, you will be a key member of our Clinic and Medical Centre, being the face of the Medical Centre, as well as handling administrative tasks and contributing to the smooth operation of our facility.

Role and Responsibilities:

• Manage administrative tasks such as patient registration, appointment scheduling, and maintaining accurate patient records.
• Operate the clinic CMS (Clinical Management System) for patient registration, data entry, retrieval of medical records, and generate reports based on test results for doctor’s review
• Handle billing and cashiering duties, including processing payments and issuing invoices or receipts.
• Introduce and explain medical services and pricing to patients in a professional manner, seeking opportunities to upsell when appropriate
• Assist with inventory management by monitoring and replenishing medical supplies and ensuring proper stock levels.
• Assist with providing basic medical screening procedures such as taking patient height/weight, administer vision tests, taking blood pressure etc. and phlebotomy (if qualified), or other clinical tasks.
• Ensure a clean and welcoming environment in the waiting area and examination rooms.
• Provide excellent customer service by greeting patients, answering enquiries and phone calls, and addressing concerns in a professional and empathetic manner.
• Collaborate with the Centre Manager and other healthcare professionals to coordinate patient care and facilitate the smooth flow of operations.
• Adhere to strict infection control protocols and maintain a safe and hygienic environment.
• Stay updated on clinic policies, procedures, and services to provide accurate and up-to-date information to patients.
• Perform other duties as assigned

Skills Required:

• Diploma or Nitec with at least 2 years of prior experience in a related field
• Minimum of 2 years of relevant experience in a healthcare setting, preferably in a similar role
• Proven experience in performing clinic duties and administration of health screening tests
• Familiarity with operating a clinic CMS system and preparing medical reports
• Strong organizational and multitasking abilities to manage administrative tasks effectively.
• Excellent communication and interpersonal skills to interact with patients, colleagues, and other healthcare professionals.
• Attention to detail and a high level of accuracy in recording patient information and test results.
• Ability to work in a fast-paced environment and handle potentially stressful situations with professionalism and empathy.
• Strong critical thinking and problem-solving skills to make informed decisions and provide appropriate care.
• Having a certification in Phlebotomy will be an advantage

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

We’re looking for a driven and independent Marketing and Business Development Executive to join our team. If you have exceptional writing skills and a flair for creativity, this role offers an exciting opportunity to manage our social media presence, craft engaging content, and spearhead business growth initiatives.

Key Responsibilities:

• Develop and implement effective social media strategies to boost brand visibility and engagement.
• Create high-quality, compelling content (posts, articles, videos) tailored to our target audience.
• Design visually appealing graphics and multimedia using tools like Adobe Creative Suite or Canva.
• Identify and pursue business opportunities to expand our client base and revenue streams.
• Build and maintain strong relationships with clients, partners, and stakeholders to foster long-term collaboration.
• Conduct market research to stay updated on trends, analyze competitor activities, and uncover new opportunities.

What We’re Looking For:

• Proven experience in social media management, content creation, and business development.
• Exceptional writing and communication skills with an eye for detail.
• Proficiency in graphic design tools such as Adobe Creative Suite, Canva, or similar platforms.
• Strong analytical skills with the ability to think strategically and solve problems effectively.
• Self-motivated and capable of working independently in a fast-paced environment.
• A proactive mindset with a results-driven approach to achieving business goals.

Why Join Us?

• Be part of a dynamic and innovative team committed to excellence.
• Play a key role in shaping our brand and driving business success.
• Opportunity to showcase your creativity and strategic thinking in a meaningful way.

If you’re passionate about marketing, content creation, and business development, and are ready to make a difference, we’d love to hear from you! Apply now and become a vital part of our journey!

• Position: Executive Assistantance to Director / Secretary
• Consulting Firm In Managing Family Business (Confidential)
• Working Location : Suntec City, Singapore
• Working Day : 5 Work Days, 9AM – 6 PM
• Salary Range: $4,000 - $5,000 + Bonus

To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.

Reporting and supporting the Executive Director (Singaporean Chinese Lady) and will work closely with and supporting the principal (Hong Kong Lady at Canada) but not limiting to the following job scopes and responsibilities enlisted below.

Job Duties:

• Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
• Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
• Transcript of voice recording of meetings / phone conferences.
• Draft, review & comments emails / agreements / documents for Executive director’s consideration.
• Monitor and report on regulatory changes and developments.
• Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
• Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
• Assist in office management.
• Carry out other ad-hoc tasks / projects assigned by Executive Director

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: F&B
• Position Title: Business Development Executive (Leasing)
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $4,800 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Conduct market research to identify new leasing opportunities and emerging trends.
• Analyze competitors and market conditions to stay informed about industry developments.
• Identify potential clients and develop strategies to engage them.
• Build and maintain strong relationships with clients, providing excellent customer service.
• Conduct client meetings and presentations to promote leasing opportunities.
• Negotiate lease terms and conditions with clients to ensure mutually beneficial agreements.
• Prepare and review lease agreements to ensure they are legally sound and meet company standards.
• Coordinate with legal and finance teams to finalize lease agreements.
• Oversee leasing projects from inception to completion, ensuring timely delivery and client satisfaction.
• Coordinate with internal teams such as marketing, legal, and finance to facilitate leasing processes.
• Oversee leasing projects from inception to completion, ensuring timely delivery and client satisfaction.
• Coordinate with internal teams such as marketing, legal, and finance to facilitate leasing processes.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Real Estate, Marketing, or related field.
• Minimum 2-4 years of experience in business development, sales, or leasing, preferably in the real estate industry.
• Proficiency in Microsoft Office Suite and CRM software.
• Knowledge of legal and financial aspects of leasing agreements.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67197 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Marketing Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Taman Jurong
• Salary: $2,700 - $3,000 + $90 Transport Allowance

Responsibilities

• Brand promo activities/packaging artworks editing, managing advertising and promotion
• Support as in house designer for urgent packaging editing/new POSMs creation etc
• Website maintenance/editing (ensuring website information is up to date)
• To support in development and planning of new products with the mission of taking a product from concept to commercialization
• To support ad hoc marketing activities whenever possible.

Requirements

• Relevant Experience in the same capacity
• Knowledge on using illustrator/photoshops for design of artworks/POSMs/editing package
• Social media knowledge/experience will be added advantage

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities

· Attend to check in and guests' enquiries

· Perform cashiering and check-outs accurately and efficiently

· Responsible for handling room reservations

· Handle all incoming telephone calls and emails related to room reservations and front office

· Provide excellent customer service to guests

· Attend to challenging situations and perform service recovery if necessary

Requirements

· Minimum GCE ‘O’ Level

· Candidates with Diploma in Hospitality/Tourism or equivalent will be preferred

· Enjoy meeting and interacting with people

· Excellent communication skills both written and spoken

· Ability to work on 3-rotating shifts

· Experienced in Property Management System and computer skills would be an advantage

Interested applicants, please send in your resume to [email protected] for more details.

We regret only shortlisted candidates will be considered.

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description

• Plan, schedule and coordinate training with stakeholders, trainers and trainees
• Preparation, facilitating, coordination and conducting of various company training programs
• Work with internal and external partners to design and develop training programmes
• Support performance management and appraisal
• Any other ad-hoc projects/tasks delegated

Requirement

• Possess Diploma/ Degree in HRM, Business Studies or related discipline
• Prefer experience in training and payroll capacity
• ACTA qualifications or other training certifications would be advantageous
• Experience in Logistics/Forwarding would be an added advantage
• Possess sound knowledge of employment act and statutory guideline
• Excellent communication and interpersonal skills to engage employees and external parties at various levels

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Responsibilities:

• Researching and identifying new business opportunities, including markets, partnerships and potential clients/ partners.
• Establishing and maintaining strong relationships with clients, understanding their needs, and proposing suitable solutions to meet their requirements.
• Developing strategies to attract new clients through networking, cold calling, attending site show rounds, and using online platforms (social media).
• Conducting market research to understand industry trends, competitor, and customer preferences, and using this information to improve business strategies.
• Preparing proposals, presenting business ideas to potential clients, and negotiating contracts and terms to close deals.
• Working closely with operations to ensure alignment between customer needs and the company's services.
  Ensuring customer satisfaction and developing strategies to retain existing clients by providing after-sales service and support.
• Providing regular reports such as KPI and feedback to operations/ client on performance, client feedback, and areas for growth or improvement.
• Organize and maintain documentation in shared drives, servers, and physical files.
• Compile data and generate monthly reports.

Job Requirements:

• The Candidate must be at least a ITE/Diploma holder with 2-3 years working experience preferably in sales and business development.
• Good customer/vendor communication skills for all level of management hierarchy.
• Good with figures and strong analytical skills with commercial acumen.
• Strong team player with good presentation skills who is highly self-motivated and articulated.
• Self-starter with excellent initiative to constantly value-added.
• Results-focused.
• Strong interpersonal and communication skills.
• Outgoing personality, results-driven and ability to perform under demanding timeline.
• Our office located in Tai Seng, 5 Minutes walk from MRT.