Our engineering team is the backbone of everything you see at the company. We pride ourselves on writing good code. We care about good engineering practices, working with great people, and working on real and impactful products.
We are looking for an IT Intern to be support out day to day IT operations in the workplace.
Responsibilities:
- MDM and Provisioning of Employee Workstations and Laptops (Mac, Windows and Linux) for onboarding/offboarding employees
- VPN provisioning to employees
- Give IT Support to employees regarding their IT Related Issues and Inquiries
- IT Asset and Inventory Management
- Hardware Procurement
- Access Management (Account and License Management)
- Ensure office networking is stable
- Ensure office is well secured via door access / cctv
- Ensure all AV equipments functions as expected for Townhall & meetings Nice to have: Physical Hardware Server setup experience Google Workspace experience Endpoint security (Crowdstrike)
Requirements:
- MDM experience (eg Jumpcloud)
- In-depth networking knowledge. (Subnets, Firewall Rules, WIFI, VPN etc)
- IT Assets Management experience
- Hardware and Endpoint Provisioning (Macbook, Windows & Linux)
- AV and VC Equipment experience (Google Meet, Zoom)
- General IT support experience (Mac, Windows & Linux)
- Office networking setup experience (Firewall Router, Switch, Access Points)
- Identity and Access Management (Google Workspace, Adobe, Microsoft Office)
- Experience on ticketing Systems (eg. Jira, Zendesk, ServiceNow)
- Some security access experience
- Good Customer service mindset and able to handle critical issues with minimal supervision
- Proactiveness and willingness to learn new technology stack
Nice to have:
- Physical Hardware Server setup experience
- Google Workspace experience
- Endpoint security (Crowdstrike)
