Total 236 call center job vacancies in Singapore

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
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https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:

· Developing new partners to increase channel breath, also to enhance the existing partner’s business to boost channel depth.

· Identify opportunities in the end users’ space and coordinate with partners on the sales and project fulfilment.

· Based on the corporate strategy, regional and industry business objectives, gain insight into business opportunities, develop and execute key customer development strategies.

· Collaborate with all parties to plan, design, deliver, and accept customers' and partners' data center solutions. Through end-to-end project operation and customer relationship management, take responsibility for data center integration project operation, revenue target achievement, and customer satisfaction.

· Build organizational relationships with partners and customers and continuously expand new customers and partners.

· Managing weekly reporting of pipeline and forecast.

· Planning and conducting sales workshop, product seminars and trade shows.

· Preparing presentations, reports, and commercial quotations.

Requirements:

· Bachelor degree or above, majored in Business administration/Mechanical/Electrical engineering, etc.;

· Proficiently use office software such as Word, Excel, and PowerPoint.

· Good communication, presentation and collaboration skills.

· At least 2 years of dedicated data center infrastructure solution sales/service or design experience, with good network of Channel Partners or Contractors.

· Channel Sales and Account management experience

· Dynamic individual who is passionate to join a fast-growing team with a track record of achieving result

· Be able to understand customers' business, and strategic requirements, influence customers' plans and budgets, and design solutions based on customer requirements

· Partner and customer communication and guidance: Be able to influence partner/customer decision-making supporters/decision makers, effectively transfer product and solution values, establish a good trust relationship with customers, and influence customer decision-making

· Proficiency in both Mandarin and English is essential to effectively communicate with Chinese speaking head office, stakeholders, counterparts, and customers.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

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Responsibilities:

· Developing new partners to increase channel breath, also to enhance the existing partner’s business to boost channel depth.

· Identify opportunities in the end users’ space and coordinate with partners on the sales and project fulfilment.

· Based on the corporate strategy, regional and industry business objectives, gain insight into business opportunities, develop and execute key customer development strategies.

· Collaborate with all parties to plan, design, deliver, and accept customers' and partners' data center solutions. Through end-to-end project operation and customer relationship management, take responsibility for data center integration project operation, revenue target achievement, and customer satisfaction.

· Build organizational relationships with partners and customers and continuously expand new customers and partners.

· Managing weekly reporting of pipeline and forecast.

· Planning and conducting sales workshop, product seminars and trade shows.

· Preparing presentations, reports, and commercial quotations.

Requirements:

· Bachelor degree or above, majored in Business administration/Mechanical/Electrical engineering, etc.;

· Proficiently use office software such as Word, Excel, and PowerPoint.

· Good communication, presentation and collaboration skills.

· At least 2 years of dedicated data center infrastructure solution sales/service or design experience, with good network of Channel Partners or Contractors.

· Channel Sales and Account management experience

· Dynamic individual who is passionate to join a fast-growing team with a track record of achieving result

· Be able to understand customers' business, and strategic requirements, influence customers' plans and budgets, and design solutions based on customer requirements

· Partner and customer communication and guidance: Be able to influence partner/customer decision-making supporters/decision makers, effectively transfer product and solution values, establish a good trust relationship with customers, and influence customer decision-making

· Proficiency in both Mandarin and English is essential to effectively communicate with Chinese speaking head office, stakeholders, counterparts, and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning and humidification system solution serving high tech industry.

Responsibilities:

· To Conduct assessments of hvac designs to ensure that they meet the required specifications and standards within allotted timeline.

· To verify and prove that hvac systems in data centre build and function according to the requirement.

· To execute, lead n manages the commissioning process across all projects, from start-up, designing, construction, acceptance, functional performance and systems testing to operational turnover.

· Management of 3rd party commissioning agents, supplier, contractor, client to resolve any issues on site

· To perform project closeout and handover

· To produce Commissioning Report for each project.

Requirements:

· Diploma in Mechanical Engineer or related disciplines.

· 3 years’ experience in hvac data centre of commissioning management or hvac data centre design management

· Proficient in data centre safety and industry standards

· 3 years’ experience in physical M&E equipment in data centre (especially hvac0

· Speaks and write 2 languages.

Please email your resume ( in word document )to [email protected].

We regret only shortlisted candidate will be notified.

To lead the nursing team and related healthcare workers in the ward, and be responsible for the day-to-day operational work flow in the Nursing Department.

• Is responsible for the compliance of all nursing standards as stipulated by MOH and SNB.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.
• Monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.

Job Requirements:

• Diploma / Degree in Nursing
• Registered Nurse with Singapore Nursing Board
• At least 2 years relevant experience in surpervisory roles
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• 5 days work week on roster

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

We are seeking a dedicated Data Center Security Project Management Specialist to oversee the planning, execution, and delivery of projects related to physical and digital security in our data centers. This role combines expertise in security systems with project management skills to ensure that all security measures are implemented effectively, on time, and within budget.

• Develop project plans for implementing or upgrading physical and digital security systems, including surveillance, access control, and fire suppression systems.
  Define project scope, deliverables, timelines, and budgets in alignment with organizational goals.
• Supervise the installation and maintenance of security systems in data center facilities.
  Coordinate with internal teams, contractors, and vendors to ensure seamless project execution.
• Ensure all security measures meet regulatory and industry standards (e.g., ISO 27001, PCI DSS).
  Conduct risk assessments and implement mitigation plans to address potential vulnerabilities.
• Track project progress using project management tools, ensuring milestones are met.
  Conduct regular quality checks and tests on security systems to ensure functionality and reliability.
• Prepare detailed reports on project status, security performance, and compliance.
  Maintain accurate documentation for all security-related projects.
• Develop and implement response plans for security incidents.
  Train staff and stakeholders on emergency protocols and security procedures.

Qualifications:

• Diploma or Bachelor’s degree in Engineering, Security Management, Project Management, or a related field.
• 3–5 years of experience in security operations and project management, preferably in a data center environment.
• Strong understanding of physical security systems, access control, and surveillance technologies.
• Proficiency in project management tools and methodologies (e.g., MS Project, Agile).
• Relevant certifications such as PMP, CISSP, or CPP are an advantage.
• Excellent organizational, communication, and problem-solving skills.
• Ability to handle multiple projects simultaneously and deliver results under tight deadlines.
  

Permanent, 5 days, Toa Payoh

Our client:

Data center Cooling Solution Provider

The candidate will be responsible for managing partnerships and channel relationships to drive growth and expand our market presence. This role requires a strategic thinker with excellent communication skills and a proven track record in the Data Center industry.

Job scope

1. External Partnership Management n channel management

· Identify, evaluate, and establish strategic partnerships with key stakeholders in the data centre industry.

· Have win win mindset and proficient with negotiating partnership agreements

· Develop and maintain strong relationships with

· Identify and onboard new channel partners (reseller , distributor)

· To develop n execute channel strategies to maximize market reach and sales performance.

· To engage with channel partners, including training, marketing materials, and joint marketing campaign

· Visit channel partners to offer support, gather feedback, and assess market needs.

Internal

· Work closely with internal teams, including sales, marketing, and product development, to ensure alignment and coordination.

Requirement:

• Bachelor’s degree in sales/marketing / mechanical engineering
• 3 years of experience in business development, partnership, and seller channel management in data centre industry.
• Able to travel as required.
• Experience in asia market an added advantage

please email your resume in microsoft word format to [email protected].

We are hiring Temp Call Centre Support Officer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Handle incoming calls on fees and centre-related inquiries.
• Coordinate with departments to address parent inquiries.
• Analyze and resolve customer issues promptly.
• Maintain accurate data records.
• Meet deadlines consistently.
• Perform additional assigned tasks.

Job Requirements

• Minimum "O" Level holder
• At least 1-2 years’ experience in contact centre environment

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Job Responsibilities

• Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.(PDPA & MAS Notice 626)
• Gathering Evidence for Financial Scam Reports and Escalating to relevant BU for Touchpoint / Investigation / Compensation within stipulated timeframe
• Understanding Fraud & Scam Terminology and Methodologies.
• Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government Impersonation / Friends Scam), Investment Scams
• Social Engineering Scams
• Reports For Mule Accounts / Funnel Accounts.
• Ensures highest standard of service delivery to our customers.
• Respond and react in a timely manner to escalate fraud / scam service request.
• Investigate transactions flagged as suspicious timely.
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Options (Choose One):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Summary:

Looking for a driven individual who like to pursue a career in the banking industry. You’ll be tasked to assist various stakeholders in financial controlling of business unit and supporting business activities.

Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimize customer satisfaction of each customer contact
• Maximize opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Work Timing:

• Morning shift: 8am-5pm, 9am-6pm, 10am-7pm
• Afternoon shift: 11am – 8pm or 1.30pm – 10.30pm or 2.30pm to 10.30pm
• Night shift: 10.30pm – 8am

Requirements:

• Possess any Diploma or Degree in any discipline
• Must be comfortable with call Centre environment
• Comfortable with desk bound role.
• Must be prepared to cross-sell.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Clinic Staff Nurse (Office Hours/ 5.5 days week) - No Shift/ No On-Call

Job Description & Requirements

• Providing care to patients
• Various Roles Openings in Different Disciplines in following :
• - (1) versed at performing in IV cannulation & Vennepuncture/ - (2) Scrub - to assist doctor in the day surgery when needed
• Dispensing medications, provide medication and wound care advice to patients
• Maintaining medical records and processing insurance/ medisave claims by patients
• Able to speak Mandarin to the Chinese-speaking patients
• Can speak Japanese is an added bonus
• Any other duties assigned

Requirements

• At least Diploma in Nursing
• Must be registered with SNB in Singapore
• BCLS & AED certified
• Any ward / SOC experiences would be an advantage
• With minimum of 3 years experience
• 5.5 days week (Office Hours)

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Salary: $3000 per month

Working days: 5 days per week (Office hours)

Work location: Clarke Quay / Novena

Contract duration: till December 2025 (extendable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Work Location: Novena / Clarke Quay

Contract Duration: Till 31 Dec 2025 (Renewable depending on business needs, work overtime required)

Job Duties:

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE ‘A’ levels and above
• Equipped with work experience in survey operations, sales, or customer service role.
• Those without the academic qualifications will be considered with relevant work experience.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Position: Sales Account Manager (Cold call/ Inside Sales) – Up to $4200
• Location: Joo Chiat Road (Nearest MRT - Marine Parade MRT)
• Working hours: 5 days work week: Mon-Fri, 9am-6pm
• Salary (commensurate with experience): Up to $4200+ Performance Bonus
• Duration: Permanent
• Industry: RETAIL SALE OF COMPUTER HARDWARE

Main Responsibilities:

• Make outbound sales calls to assigned customers to reach sales goals.
• Provide customers with alternative brans products for EOL parts.
• Serve as primary contact between all sales channels, customers and internal department.
• Creatively solve problems to achieve sales and customers objectives.
• Develop and report competitive information on market conditions, account potential, industry trends and sales strategies.
• Effectively profile target accounts.
• Build and maintain strong relationships within the industry.
• Travel local and abroad to meet key customers face to face as needed.
• Perform other jobs duties as assigned.
• Negotiate contract terms with clients and communicate with stakeholders
• Monitor project teams to ensure contracts are executed as agreed
• Gather useful information from customer and competitor data
• Make and give presentations to prospective clients and internal executives
• Create and implement processes and policies to support the overall business
• Track, identify and add qualified prospects to sales pipeline
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research

Requirements:

• Minimum Qualification: Diploma
• Candidates with relevant sales experience is preferred.
• If you do not have relevant sales or industry experience but possess a goal-oriented mind-set and determination to learn from mistakes and try harder; if you are good with people and can communicate convincingly; we would love to speak to you.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications.

Email to: [email protected] or call me at: 6398 5689 for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Corporate Call Centre

Working hours: Mon-Fri 9-6pm

Location: Changi

Salary: $2,700 - 4,000 (Depending on experience)

Duration: 6 months

-Training will be provided

Responsibilities:

1.Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.

2.Perform proper follow up to ensure resolution.

3.Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.

4. Provide support on Company's Web & Mobile, and educate/guide customers on product and system navigation.

5.Provide support on forms enquiries/clarifications/rejections.

6.Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.

7.Any other tasks/duties that may be assigned.

8. Handle internal hotline to support Relationship Managers/Assistant Relationship Managers & Branches

Requirements:

1. Must have minimum 1 year experience in customer service in banking industry

2. Must be available to start immediately

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Shift Timings (Choose One Shift Option):

1. Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

2. Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

Inbound call handling for Bank's Accounts Servicing, campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Salary: $3000 per month

Working days: 5 days per week (Office hours)

Work location: Clarke Quay / Novena

Contract duration: till December 2025 (extendable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Responsibilities:-

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner;
• Ability to understand customers’ needs and provide appropriate solutions and attention;
• Identify cross-sell opportunities during customer interaction;
• Consistently deliver quality service to our customers to achieve total customer satisfaction;
• Solicit customers feedback and identify problem trends for improvement actions.

Job Requirement:-

• Minimum of ITE, 'O' levels and above (training will be provided);
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be advantages;
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service;
• Good analytical skills; passion for working and is good in working with numbers;
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment;
• Passion for working, responsible and with good working attitude;
• Proficient in PC skills including MS Office applications;
• Ability to work on staggered/rotational shifts including alternate weekends and Public Holidays to support 24x7 Contact Centre service operations.

We are hiring Call Centre Support Officer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Handle incoming calls on fees and centre-related inquiries.
• Coordinate with departments to address parent inquiries.
• Analyze and resolve customer issues promptly.
• Maintain accurate data records.
• Meet deadlines consistently.
• Perform additional assigned tasks.

Job Requirements

• Minimum "O" Level holder
• At least 1-2 years’ experience in contact centre environment

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

• Assist with making phone calls to members of public to explain on relevant healthcare schemes
• Attend to general enquiries related to MediShield Life and CareShield Life
• Assist with the digitalisation of existing physical documents (includes scanning of the documents, checking the scanned document, and shredding of the physical documents)
• Other ad hoc administrative duties as required

Requirements

• Minimally GCE O level and above
• able to start on short notice

interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599