Total 16 Manager care provider job vacancies in d10 ardmore bukit timah holland road tanglin

The Position

• The Head of Medical Affairs (HoMA), ROPU ASKAN leads the Medical Affairs organization within a Therapeutic Area (TA).
• Throughout the developmental stages of an asset (pre-launch and post launch) and the entire life cycle of Boehringer Ingelheim products, HoMA leads the development of Medical Affairs-strategies and implementation of the corresponding Medical Affairs-activities in ASKAN. HoMA works closely together with marketing, market access, clinical development, and patient advocacy. In addition, HoMA works closely and cross-functionally interacts with other relevant (R)OPU partners to develop local strategies and activities which are aligned with and/or support the global ones.

Duties & Responsibilities

1.STRATEGIC:

• The Head of Medical Affairs, ROPU ASKAN is responsible for the tactical translation and execution of Medical Affairs strategy and implementation towards ensuring early and late local product acceptance, growth, and, profitability throughout the life-cycle. HoMA is responsible for the early engagement strategy several years prior to launch as well as for strategy after launch.

2. DRIVING BUSINESS RESULTS/ PROCESS/ CROSS-FUNCTIONAL COLLABORATION:

• The Head of Medical Affairs is responsible for developing in cross-functional teams (with Marketing, Regulatory Affairs, Health Outcome & Pricing, Pharmacovigilance and other functions) strategic guidance to bring the benefit of Boehringer Ingelheim medications to our patients starting several years prior to launch and across the compound life-cycle
• The Head of Medical Affairs, is responsible for enabling and supporting Human Pharma to profile the safety and efficacy of Boehringer Ingelheim medications by focusing on medical information, local generation and communication of relevant clinical and non-clinical data and compliant interaction with different external experts
• The Head of Medical Affairs is responsible for developing and performing Medical Affairs activities; studies, publications or programs with external experts in alignment to the planning process, which includes guiding and implementation of or execution of all local Medical Affairs activities

3.PEOPLE:

• The Head of Medical Affairs is responsible for ensuring that Boehringer Ingelheim attracts, develops, and, retains experts within and across therapeutic areas in prescription medicines and consumer health care in region assigned, which includes:
• Supporting knowledge and skill sharing within the CDMQ Medical Affairs organization
• Building relationships with respective functions with the ROPU

4.LEADERSHIP/ SUPERVISION:

• Ensure implementation and compliance to the Performance Management / Talent Management / Compensation Planning / Boehringer Ingelheim People timelines for the year
• Ensure that all direct reports have clear development plans in place and that these are implemented according to agreed timelines
• Actively identify and nurture talent, facilitating discussions on succession planning and cross validation to support team growth
• Provide appropriate coaching to the direct reports throughout the year
• Ensure adequate team staffing and oversee the development and movement of talents within the company
• Foster a respective, supportive and conducive working environment for all stakeholders within the TA

Requirements

• Must be a Doctor of Medicine or PhD in Sciences.
• Must have minimum of 7 years of work experience in Medical Affairs/similar customer facing functions in the pharmaceutical industry.
• People managing experience would be added advantage
• A clear visible focus on strategic aspects is preferred.
• Experienced in working in a matrix environment.
• Analytical thinking, communication and negotiation, integrity/ethics, managing conflict, quality orientation, teamwork, visionary leadership, change management, business orientation.
• Must have good presentation skills and good command of English both as a written and spoken language.

The Position

• The Head of Medical Affairs (HoMA), ROPU ASKAN leads the Medical Affairs organization within a Therapeutic Area (TA).
• Throughout the developmental stages of an asset (pre-launch and post launch) and the entire life cycle of Boehringer Ingelheim products, HoMA leads the development of Medical Affairs-strategies and implementation of the corresponding Medical Affairs-activities in ASKAN. HoMA works closely together with marketing, market access, clinical development, and patient advocacy. In addition, HoMA works closely and cross-functionally interacts with other relevant (R)OPU partners to develop local strategies and activities which are aligned with and/or support the global ones.

Duties & Responsibilities

1.STRATEGIC:

• The Head of Medical Affairs, ROPU ASKAN is responsible for the tactical translation and execution of Medical Affairs strategy and implementation towards ensuring early and late local product acceptance, growth, and, profitability throughout the life-cycle. HoMA is responsible for the early engagement strategy several years prior to launch as well as for strategy after launch.

2. DRIVING BUSINESS RESULTS/ PROCESS/ CROSS-FUNCTIONAL COLLABORATION:

• The Head of Medical Affairs is responsible for developing in cross-functional teams (with Marketing, Regulatory Affairs, Health Outcome & Pricing, Pharmacovigilance and other functions) strategic guidance to bring the benefit of Boehringer Ingelheim medications to our patients starting several years prior to launch and across the compound life-cycle
• The Head of Medical Affairs, is responsible for enabling and supporting Human Pharma to profile the safety and efficacy of Boehringer Ingelheim medications by focusing on medical information, local generation and communication of relevant clinical and non-clinical data and compliant interaction with different external experts
• The Head of Medical Affairs is responsible for developing and performing Medical Affairs activities; studies, publications or programs with external experts in alignment to the planning process, which includes guiding and implementation of or execution of all local Medical Affairs activities

3.PEOPLE:

• The Head of Medical Affairs is responsible for ensuring that Boehringer Ingelheim attracts, develops, and, retains experts within and across therapeutic areas in prescription medicines and consumer health care in region assigned, which includes:
• Supporting knowledge and skill sharing within the CDMQ Medical Affairs organization
• Building relationships with respective functions with the ROPU

4.LEADERSHIP/ SUPERVISION:

• Ensure implementation and compliance to the Performance Management / Talent Management / Compensation Planning / Boehringer Ingelheim People timelines for the year
• Ensure that all direct reports have clear development plans in place and that these are implemented according to agreed timelines
• Actively identify and nurture talent, facilitating discussions on succession planning and cross validation to support team growth
• Provide appropriate coaching to the direct reports throughout the year
• Ensure adequate team staffing and oversee the development and movement of talents within the company
• Foster a respective, supportive and conducive working environment for all stakeholders within the TA

Requirements

• Must be a Doctor of Medicine or PhD in Sciences.
• Must have several years of work experience in Medical Affairs functions, at least 5 years in country or regional roles within the pharmaceuticals industry; A clear visible focus on strategic aspects is preferred.
• Experienced in working in a matrix environment.
• Analytical thinking, communication and negotiation, integrity/ethics, managing conflict, quality orientation, teamwork, visionary leadership, change management, business orientation.
• Must have good presentation skills and good command of English both as a written and spoken language.

Job Description

We are seeking a dynamic and results-driven Fundraising Manager to lead and execute our fundraising efforts. This individual will oversee all aspects of fundraising and donor relationship building while supporting leadership in shaping the future of our organization.

The role encompasses managing key functions such as gift stewardship and administration, data management, and prospect research. This individual will manage and oversee donor and prospect databases, develop and implement policies, and coordinate gift processing and stewardship to ensure the timely acknowledgment of all contributions.

In addition, this individual will support event management, development communications, annual giving campaigns, major gift initiatives, and outreach efforts. Responsibilities include managing donor events, crafting compelling development stories, facilitating meetings, and implementing decisions made by the CEF Fundraising Committee.

Role and Responsibilities

1. Fundraising strategy and planning

• Develop and implement a comprehensive fundraising strategy to meet organisation’s financial goals.
• Identify new opportunities for revenue streams, including major gifts, corporate sponsorships, grant funding, and donor campaigns.
• Set annual fundraising targets and track progress against goals.

2. Donor / Funder Relationship Management

• Oversee all aspects of donor stewardship, including managing the donor reporting schedule, fostering donor engagement, and coordinating donor communication.
• Prepare grant proposals, applications, and reports to secure and retain funding.
• Maintain compliance with funder requirements and deadlines.

3. Event and Campaign Management

• Oversight of donor engagement at all official CEF events (including invite list).
• Play lead role in executing plans for events inclusive of budgeting, project scheduling, programme development, venue sourcing, preparing administrative briefs and ensuring a smooth programme for internal and external stakeholders.

4. Development Communications Support

• Assist in developing stories and content to engage community, donors, and stakeholders. This includes social media, videos, collateral and website management.
• Design and craft proposals that align with the funding priorities of CEF.
• Collaborate with Operations team in producing regular donor annual report.

5. Outreach Matters

• Oversee outreach events.
• As required, work with other administrative teams on cross‐functional projects as well as shared duties.

6. Data Management

• Manage all aspects of donor and prospect database and serve as the point person for all data management matters.
• Track and analyse fundraising performance.
• Oversee all resources relating to fundraising related statistics and prepare regular reports for senior management and Board.

7. Prospect Research

• Assist in identifying and qualification of prospective major gift donors.
• Collaborate closely with the Fundraising Committee on developing cultivation plans for prospective donors.
• Oversee and manage the donor pipeline.

8. Any other ad hoc duties as and when assigned.

Requirements

Technical Competencies and Work Experience:

• A good university degree, preferably in marketing, communications or related field.
• Excellent verbal and written communications skills, including ability to effectively communicate with donors and prospects.
• Microsoft Office applications. (Office 365 – Words, Excel etc.)
• Able to work under pressure and meet datelines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.
• Minimum 6 years of relevant experience in fund raising development or related roles in non-profit sector.

The Learning & Development (L & D) Lead is responsible for the training and professional development of the Company’s employees. The purpose is to make the most out of people’s talents and help them develop to their full potential. At the same time, to keep a strong focus not just on what the learner wants and needs, but also on the needs of the Company.

The L & D Lead together with HR to work closely with HODs to ensure that:

• They have a strong understanding of what the Company’s objectives are and that they create training programs that are aligned with these objectives.
• They have a full understanding of the various business units and their specific training requirements.

Job Duties

• Identify training needs, recommending and implementing solutions, and evaluating and measuring effectiveness.

• Lead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.

• Collaborate with HR team members and business leaders to understand their needs related to training and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions.

• Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement.

• Partner with the HR team to recommend and develop employee engagement programs and activities that enhance employment experience.

• Design and develop programs and curriculum, partner with internal subject matter experts and/or external vendors to achieve defined training, learning and development objectives.

• Develop and implement a comprehensive communication strategy for training and development programs.

• Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement and outcomes. Utilize metrics to validate knowledge transfer and return on investment.

• Tracking budgets and negotiating contracts with external vendors.

• Supporting HR team in other projects when required.

Requirements

• 5 - 7 years of relevant experience including developing, implementing and delivering programs
• Experience in People Management is a must
• ACTA certification
• Strong business acumen and ability to translate business priorities/challenges to strategic learning initiatives
• Bachelor’s degree preferably in HR studies, organizational development/psychology
• Strong team player with the interpersonal skills to influence and interact well with stakeholders; an effective communicator with the users and project teams to ensure project success.
• A curious and inquisitive mindset to offer innovative ideas and improvement in a complex set up
• Constantly updating latest training trends, changes in learning theory and developments in learning technologies
• Able to work independently and lead teams in a fast-paced environment
• Possesses a sharp eye for details and able to produce neat, well-organized paperwork

As Reefer Care Manager, you are responsible for overall end-to-end operational delivery of PIL reefer service to ensure safe, reliable and efficient carriage of reefer cargo.

Job Responsibilities:

• Develop and implement end-to-end reefer handling process
• Coordinate with commercial, trade, operations, equipment, claims and other related shareholders to ensure reliability of reefer product
• Reefer monitoring on land and vessel, including special commodity hyper-care, CA, CT, pharma, etc.
• Resolve reefer malfunction and other exceptions, incl. manage 24/7 emergency technical hotline for reefer malfunction
• Manage outsourced reefer service partners (long term to migrate to SSC)
• Manage reefer ship kit and accessories deployment
• Technical support to commercial, claims, trades, etc.
• Support the monitoring of reefer related cost in the network
• Manage reefer care team (Shared Services Centre)
• Lead stakeholders in reefer handling process

Job Requisitions:

• Tertiary education in science, engineering preferable.
• Preferably with at least 10 years’ experience in reefer equipment operations, maintenance, engineering and post-harvest cargo handling.
• Expert in reefer handling process like:Reefer container preparation, CA, CT, Pharma, etc.
  Reefer monitoring, on land and on board
  Reefer machinery operations
  Reefer data analysis
  
• End-to-end shipping and intermodal operations
• Telematics technologies and application
• Post-harvest cargo knowledge

Job description

MindSpace by MindChamps (www.mindspace.mindchamps.org) is the leading provider of premium after school programmes in Singapore.

At MindSpace, we are constantly seeking like-minded individuals in living our vision of nurturing MindChampions. Do you share our passion in transforming lives for the future generation? If you are dynamic and passionate, with a positive mindset, come join MindSpace to be an integral part of our dream team!

Reporting to the Centre Director, this role is a dedicated internal and external service position involving parental engagement, regular interactions with champs, working co-operatively with all team members, and managing administrative matters related to centre.

Responsibilities

• Oversee the daily operation and ensure overall smooth running of centre.

• Staff supervision and mentoring/

• Active network and relationship building with parents and stakeholders

• Implement quality standard for all programmes in centre.

• Handle centre tour; operation portion.

• Prepare financial and centre reports.

• Report to management on student enrolment, operational expenses, manpower and training

• Ensure safety and timely transfer of students from school to centre and within premises.

• Other ad-hoc duties assigned by Centre Director

Qualifications

• Diploma or Degree in relevant discipline

• Minimum 2 to 5 years work experience in managing an education or enrichment centre

• Proficient in MS Office (Word, Excel and PowerPoint)

• Possess excellent work ethics and integrity

• Good communication and interpersonal skills

• Meticulous, organised and able to multi-task

• Excellent customer service demeanour with proven ability to connect with parents

• Able to teach primary school subjects will be an advantage

• Performs all management jobs and incharge of manage all staff performance

• Performs all treatments and massage therapy available on the spa menu

• Manage appointments and keep on time

• Interacts cooperatively with other spa team members to provide a seamless customer experience

• Be sensitive to each guest’s comfort level and service needs

• Adheres to a high professional standard in dress, grooming, language and lifestyle

• Consistently records and updates client records

• Helps in performing other expected tasks and duties: stocks, treatment rooms’ cleanliness, assist in bookings, etc.

• Familiar with Body scrubs and/or wraps techniques, body massage, facial treatment processes

• High energy, able to work in a fast-paced environment

Job Responsibilities

• Oversee the daily operations of the student care centre efficiently and effectively.
• In charge of curriculum professional matters and oversee to ensure that programmes and activities are carried out as centre’s curriculum
• Establish and maintain positive and effective communication with parents.
• Liaise with school with regards to students and Centre matters
• Select, coach and mentor teachers to maximise their professional relationship with parents, harmonious working relations with colleagues and teaching performance for the growth of students under their care.
• Plan for manpower and logistics of the centre
• Handle administrative work to meet the compliance and regulatory requirements for the centre's operation (i.e. proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes)
• Maintain updated records of students' profile and finance matters (i.e. handle fees payment and follow up on fees arrears)
• Handle enquiries and provide regular feedback
• Liaise with MSF and other authorities concerning matters related to the centre’s Operations.
• Conduct teachers’ meeting and attend management’s monthly meeting
• Coach for pupils under his/her charge in homework completion and preparations for school assessment (including spelling, tests and exams).
• Maintain a culture of care and discipline among the pupils ensure pupil safety and well-being at all times.
• Implement specific centre programs, initiatives and events.
• Any other duties assigned by Superior.

Job Requirements and Attributes

• Possess a Polytechnic Diploma in relevant discipline or Diploma in Care and Programme
• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Prior work experience with children with special needs is an added advantage
• A team player with good communication and classroom management skills
• Patient and passionate about teaching children with special needs
• Good understanding in primary school curriculum
• Meticulous, able to prioritize tasks and execute multiple job duties simultaneously

Job Responsibilities

• Oversee the daily operations of the student care centre efficiently and effectively.
• In charge of curriculum professional matters and oversee to ensure that programmes and activities are carried out as centre’s curriculum
• Establish and maintain positive and effective communication with parents.
• Liaise with school with regards to students and Centre matters
• Select, coach and mentor teachers to maximise their professional relationship with parents, harmonious working relations with colleagues and teaching performance for the growth of students under their care.
• Plan for manpower and logistics of the centre
• Handle administrative work to meet the compliance and regulatory requirements for the centre's operation (i.e. proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes)
• Maintain updated records of students' profile and finance matters (i.e. handle fees payment and follow up on fees arrears)
• Handle enquiries and provide regular feedback
• Liaise with MSF and other authorities concerning matters related to the centre’s Operations.
• Conduct teachers’ meeting and attend management’s monthly meeting
• Coach for pupils under his/her charge in homework completion and preparations for school assessment (including spelling, tests and exams).
• Maintain a culture of care and discipline among the pupils ensure pupil safety and well-being at all times.
• Implement specific centre programs, initiatives and events.
• Any other duties assigned by Superior.

Job Requirements and Attributes

• Possess a Polytechnic Diploma in relevant discipline or Diploma in Care and Programme
• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Prior work experience with children with special needs is an added advantage
• A team player with good communication and classroom management skills
• Patient and passionate about teaching children with special needs
• Good understanding in primary school curriculum
• Meticulous, able to prioritize tasks and execute multiple job duties simultaneously

• Perform intake assessment and review of day care clients
• Supervise daily routines in the centre to ensure smooth operations
• Work with centre staffs to ensure clients' needs are well taken care of
• Co-ordinate and plan programmes and services
• Direct, guide and participate in the orientation and training of new staff
• Take charge of incidents in the centre and ensuring resolution and follow up
• Work with team to ensure accurate billing and charges

Job Requirements

• Diploma/ Degree with at least 5 years experience in relevant day care setting

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Responsibilities

• Oversee the daily operations of the student care centre efficiently and effectively.
• In charge of curriculum professional matters and oversee to ensure that programmes and activities are carried out as centre’s curriculum
• Establish and maintain positive and effective communication with parents.
• Liaise with school with regards to students and Centre matters
• Select, coach and mentor teachers to maximise their professional relationship with parents, harmonious working relations with colleagues and teaching performance for the growth of students under their care.
• Plan for manpower and logistics of the centre
• Handle administrative work to meet the compliance and regulatory requirements for the centre's operation (i.e. proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes)
• Maintain updated records of students' profile and finance matters (i.e. handle fees payment and follow up on fees arrears)
• Handle enquiries and provide regular feedback
• Liaise with MSF and other authorities concerning matters related to the centre’s Operations.
• Conduct teachers’ meeting and attend management’s monthly meeting
• Coach for pupils under his/her charge in homework completion and preparations for school assessment (including spelling, tests and exams).
• Maintain a culture of care and discipline among the pupils ensure pupil safety and well-being at all times.
• Implement specific centre programs, initiatives and events.
• Any other duties assigned by Superior.

Job Requirements and Attributes

• Possess a Polytechnic Diploma in relevant discipline or Diploma in Care and Programme
• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Prior work experience with children with special needs is an added advantage
• A team player with good communication and classroom management skills
• Patient and passionate about teaching children with special needs
• Good understanding in primary school curriculum
• Meticulous, able to prioritize tasks and execute multiple job duties simultaneously

• Manage the day-to-day operations of the Day Care Centre include enquiries, feedback and incidents.
• Formulate and review the Standard Operation Procedure (SOP) regularly.
• Ensure there is compliance of the SOP/work processes and proper documentation required by the relevant authorities.
• Coordinate & collaborate with different services within the organisation to ensure smooth transition of patient care.
• Oversee clients' Individual Care Plan.
• Manage, develop, supervise a team of healthcare staff.

The Manager/Senior Manager (2 year contract) supports Engagement Group’s Director/Deputy Director to spearhead Yayasan MENDAKI's (MENDAKI)’s push towards last-mile service delivery to better meet the needs of the Malay/Muslim community. MENDAKI is embarking on a strategic client-centric initiative to achieve the next bound of service delivery, by proactively reaching out to families to understand their needs, care for them, and partner with them in their journey of lifelong learning.

Key Responsibility Areas
Outreach

Develop and implement outreach to members of the community, including families who may be in need of services, to stakeholders/partners.

1. Identify partners/stakeholders and various segments of the community for community outreach efforts and engagement.
2. Identify strategies of outreach engagement to effectively reach out to different segments of the community
3. Plan, deploy and assess outreach efforts within the satellite centres under his/her charge.

Care

Supervise and guide the team in the conduct of care management of families, through the completion of holistic assessments of the family’s needs and delivery of targeted interventions.

1. Facilitate case discussion platforms and supervise staff in conducting holistic assessments of clients and their family members, identifying areas of needs and intervention.
2. Guide staff in partnering with the client in problem-solving and developing care plans to meet his/her needs.
3. Coach staff in identifying and implementing suitable interventions (in collaboration with other agencies known to the family, where available) to meet the needs of clients.
4. Direct staff to potential resources that could be tapped on for client’s needs.
5. Identify and curate new resources that could help serve the needs of clients.
6. Advocate for clients at both the individual and macro level.
7. Provide casework supervision to staff to ensure that their casework is meeting the needs of the clients and the staff’s mental and psychological well-being is supported.

Stakeholder Management

Develop and foster good working relationships with partners/ stakeholders. This includes M3 partners of MUIS and MESRA, as well as government and social service agencies.

1. Develop a framework of collaboration with partners/ stakeholders in client engagement, referrals and/or co-management of cases.
2. Develop good networks with partners and stakeholders, in order to build collaborative partnerships in meeting needs of clients.

Leadership

Lead the team in the satellite centre/youth space.

1. Develop the team in the centres under his/her charge to achieve its full potential, including coaching them on the necessary skills in support of their personal and professional development.
2. Provide a conducive and dynamic environment for the team under his/her charge.
3. Manage the resources of the team, including workforce planning and finances.
4. Work closely with the Human Resource team to build the competencies of staff under his/her charge in the satellite centres.

Requirements

• Degree in Social Work/ Psychology or other related degrees. Minimum 5 years of experience in case management, community outreach and/or partnership management. Knowledge of the social service sector is a benefit.
• Minimum 3 years in a leadership capacity.
• A “dare to try” attitude! Managing cases of clients may require innovative ideas, so as to create change. Staff must not be afraid to experiment and try new ways.
• A growth mindset. Staff would need to be open to learn new methods and learn from one another.
• Adaptability to change. Be prepared to quickly adapt and evolve to better understand the needs of clients and meet new trends.
• Excellent organisational, interpersonal and communication skills.
• Proficient in team management, process innovation and re-engineering
• Ability to problem-solve – understand the root causes and recommend targeted solutions.

JOB DESCRIPTION

• Oversee the daily operations of a school-based student care centre
• Liaise with HQ, parents and school with regards to students and Centre matters
• Mentor, lead and motivate staff in their work
• Ensure that programmes and activities are carried out as per set curriculum
• Plan for manpower and logistics
• Handle fees payment and follow up on fees arrears
• Ensure proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes
• Maintain updated records of students' profile and finance matters
• Handle enquiries and provide regular feedback
• Other related duties as assigned by the Superior

REQUIREMENTS

• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Polytechnic Diploma and above
• Possess good communication skills
• Meticulous and able to multi-task

WORKING HOURS:

During normal school term: 10am to 7pm (Mon to Fri)

During school holiday: 9 hours shift between 7.30am to 7pm (Mon to Fri)

JOB DESCRIPTION

• Oversee the daily operations of a school-based student care centre
• Liaise with HQ, parents and school with regards to students and Centre matters
• Mentor, lead and motivate staff in their work
• Ensure that programmes and activities are carried out as per set curriculum
• Plan for manpower and logistics
• Handle fees payment and follow up on fees arrears
• Ensure proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes
• Maintain updated records of students' profile and finance matters
• Handle enquiries and provide regular feedback
• Other related duties as assigned by the Superior

REQUIREMENTS

• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Polytechnic Diploma and above
• Possess good communication skills
• Meticulous and able to multi-task

WORKING HOURS:

During normal school term: 10am to 7pm (Mon to Fri)

During school holiday: 9 hours shift between 7.30am to 7pm (Mon to Fri)

Description

The TA Franchise Head for Specialty Care (Interstitial Lung Disease/Respiratory, Oncology/Immunology, Mental & Retinal Health) will be responsible for the successful translation of global to local strategy, preparation of pipeline assets' launch across region and driving commercialization of the Franchise portfolio by developing overarching integrated cross-functional strategies and ensuring excellent execution.

Has oversight of the whole TA Franchise Team in ROPU Centre, directly lead the commercial team (i.e. marketing) and provide strategic leadership to the cross-functional franchise team (e.g. MAHA, GTM, Medical Affairs). Together with functional leadership, design the overall Franchise Strategy across TAs under the franchise at regional level, to guarantee that the different TAs and brands have the right strategy, overall planning, and adequate resources to set and achieve ambitious results. Ensure overall launch preparation for new assets.

Guide OPU TA Franchise Head of Specialty Care (SpC) in the implementation of ROPU Strategies in respective TAs. Drive the Specialty Care Marketing and Sales/FF organization across ASKAN, to develop the Integrated Customer Plans (ICPs) built on solid customer and patient insights, meaningful to ASKAN region. Drive the local / OPU commercial organization to deliver results according to established internal/external targets and KPIs. Provide regional guidance to OPUs on Go-To-Market strategy and respective customer engagement models for for SpC TAs and assets, in alignment with the ROPU Centre GTM and OPUs.

Duties & Responsibilities

• Overall P&L responsibility for the TAs and brands/assets under the franchise, from gross sales to CCMIII A; ensure achievement of sales, growth, market share and profit/ profitability objectives of Franchise, respective Therapeutic Areas and portfolio
• Develops Franchise Strategy, Brand strategies and ICPs in line with Integrated Brand Plan (IBP) process in cooperation with Global teams and ASKAN Countries
• Develop Integrated Customer Plans (ICPs) based on IBPs and bottom-up needs from OPUs in the region; ensure successful implementation of ICPs
• Select high-performing talents and develop expertise, know-how and competency of the team
• Champion and drive patient centricity and transformation (including digital) in all aspects of the business

Requirements

• Bachelor degree in relevant areas, like Marketing, Business Administration, Pharmacy, Medicine, Psychology or its equivalent; Master’s Degree is a plus
• Expert leaders with a minimum of 10 years of business and marketing experience in the pharmaceutical industry, with proven track record of success in complex, competitive markets
• Minimum of 6 years leadership experience leading people & leading projects
• Ideally with relevant experience in handling specialty care or rare disease product portfolio, including new product launches
• Deep knowledge in identifying and building foundational insights, patient journey, new patient and customer engagement initiatives for improved patient care
• Strong background in developing multi-stakeholder strategy, integrated brand plans, new product planning and launch
• Ability to engage with Senior Management and Corporate stakeholders
• Strong business acumen; strong analytical, problem solving, project management, communication and people management skills
• International work experience a plus
• Role model of AAI (Accountibility Agility Intrapreneurship) Behavior
• Proficient in the English Language