Total 30 Senior Executive cash management officer job vacancies in bca braddell campus

Role Description

• Primary responsibility is to manage supplier brands originating from China, Europe, and the USA, overseeing their sales and product categories including coffee powder , chemical additive & equipment. Have continual collaboration with suppliers on new product introductions and product discontinuations to accommodate new products.
• Competitive price checks are essential to ensure our pricing remains competitive in the market
• Regular meetings online and offline to update suppliers on sales performance, fostering strong relationships
• Organize training sessions and meetings, as well as hosting supplier lunches when they are in Singapore
• Gather marketing assets from suppliers for website uploads
• Planning promotions to clear existing inventory
• Coordinating with Marketing for digital product launches
• Monitoring franchise costs in Singapore to adhere to predefined percentages, and sharing new products with Malaysia corporate stores and overseas franchise teams
• Collate orders from these regions and liaise with planners accordingly
• Any other ad-hoc duties as assigned

Role Requirements

• Min. Diploma in Business Management / Administration, Commerce or equivalent
• At least 2 years of relevant work experience in procurement of buying activities within the FMCG
• Proficient in Microsoft Office (Excel, Word - VLOOKUP & Pivot tables, PowerPoint)
• Must demonstrate the capability to conduct meetings with suppliers independently.
• Excellent communication and interpersonal skills.
• Highly customer-oriented, motivated and results oriented.
• Resourceful and problem solver, excellent interpersonal and communication skills.
• Team player and ability to collaborative and work effectively with variety of stakeholders.

Job Description:

• Assist to review and update training records/documents
• Assist with programme logistics (recording of sessions, updating of attendance etc.)
• Other ad-hoc duties as assigned

Job Description:

• Similar Prior Experience preferred

Work Arrangment:

• Location: Upper Pickering Street
• Contract Period: 3 months

* Exact contract duration will be determined upon confirmation of start date

EA License No.: 96C4864

Reg. No.: R22110485 SHANICE LIM XIN NI

Role:

• Support the Operator/Marine Superintendent in maintaining and updating the HSSEQ management system.
• Coordinate and track the progress of vessel vetting inspections from initial request to final approval, including communication with vessels, oil majors, agents, and internal departments.
• Attend Marine Department meetings, take minutes, and distribute them as necessary.
• Assist in updating, verifying, and maintaining the OCIMF Vessel Particulars Questionnaires (VPQ), along with internal records and marine databases such as SIRE, Q88, SIS3, and CDI.
• Ensure a steady flow of information from the fleet to the department, ensuring timely receipt of updates.
• Manage and distribute incoming mail from ships appropriately within the office.
• Track and document acknowledgments from the fleet.
• Assist in producing required statistics for the Marine Department.
• Prepare documentation for Management Reviews.
• Maintain and update Fleet Notices and Circulars in the DANAOS system on a monthly basis.
• Perform general administrative tasks as required.
• File marine-related weekly and monthly reports and documents from vessels and other sources, transitioning to electronic filing in DANAOS.
• Ensure compliance with voyage instructions and guide vessel masters according to governing charter parties.
• Coordinate with purchasers, Superintendents, and logistics providers for planning the loading, unloading, or transshipment of stores and spares.
• Monitor and compare actual fuel consumption of vessels against budgeted figures to ensure cost efficiency.
• Track vessel movements and performance, providing reports to relevant stakeholders.
• Communicate and negotiate settlements for disputes involving cargo damage, shortages, laytime, underperformance, etc., based on charter parties.
• Handle clerical tasks such as filing shipping documents and entering voyage data into business applications.
• Assist with compiling documentation for insurance claims.
• Coordinate with Masters and Charterers regarding unplanned stoppages or repairs, including follow-ups on OFF/ON Hire reports and vessel-side reporting (under Technical Superintendent guidance).
• Support vessels with operational matters like loading, discharging, tank cleaning, or grade changes (under Marine Superintendent guidance).
• Assist with post-fixture activities, including cargo documentation (e.g., BLs, LOIs), cargo quantity issues, and additional insurance requirements (e.g., AWRP, KnR) as directed by the Marine Superintendent.
• Monitor bunker ROB and vessel requirements, including notifications to charterers if needed, and ensure proper intake and segregation on board (with guidance from the Technical Superintendent and Master).
• Appoint agents on behalf of owners as needed.
• Monitor vessel speed and consumption to comply with charter party requirements.
• Collect and document customer feedback.

Requirements:

• Diploma holder in a related field or discipline.
• At least 3 years of experience in the marine industry.
• Demonstrates initiative and the ability to multitask effectively.
• Tech-savvy and adaptable to working with ERP systems.

What You’ll Do:

1. Manage the day-to-day operations of the section and ensure the KPIs/ regulatory requirements are met
2. Responsible for the timeliness and accuracy of EBS bills to customers
3. Responsible for meeting the section’s KPI, e.g., the monthly closing of billing cycle
4. Supervise and provide guidance to team leaders and staffs
5. Review and streamline work processes for better efficiency and improve productivity
6. Manage complaints (Internal and external), liaise with relevant stakeholders, conduct root cause analysis and work on process improvement
7. Liaise with ITD or/and any other external vendors on system changes and feasibility studies
8. Liaise with Principals, vendors and stakeholders on operational matters
9. Plan, test, monitor and implement UATs for system change/ projects/ initiatives
10. Undertake ad hoc projects assigned from time to time

What You’ll Need:

1. Degree from a recognised University in a business /technical discipline with at least 2 years of working experience in an IT project environment
2. Possess strong analytical and problem resolution skills
3. Possess good communication, interpersonal skills and able to work in a team
4. Possess initiative and drive with the ability to work independently in a fast-paced environment

What We’ll Provide

1. You will receive attractive remuneration for good performance
2. We have regular wellness programmes to promote healthy living
3. You will work in teams that thrive on collaboration for outstanding achievements

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

Job Scope:

• Be part of the Manpower Development and Outreach team, who works closely with industry employers, educational institutions and schools to promote careers to youth and job-seekers.

Pre-Event

• Main liaison with the engaged events company to plan and organise events, taking into account coordination and inputs from participating exhibitors

• Develop relevant marketing and promotional materials for events

• Arrange for site recce and rehearsals

During Event

• Provide support throughout the event – to be the key point of contact and work closely with the events company to resolve issues on-site

• Ensure supporting staff and teams are quickly informed when issues arise

Other Administrative Duties

• Provide administrative support (invitation lists, administrative brief preparation etc)

• Prepare event reports and after-action review

Requirements:

• At least 2 years of related working experience in events management or related fields. Fresh graduates with keen interest in events management may also be considered.

• Self-motivated and energetic

• Resourceful, with high initiative, and able to problem-solve

• Good team player and able to multi-task

• Good verbal communication and interpersonal skills

Location: East

Contract Period: 6 + 6 months

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

Overall in-charge of the Econ Group on its finance and accounting aspects

• Responsible for financing and banking matters

• Feasibility study on all projects in Singapore as well as overseas on its financial aspect

• Monitor the financial performance of Econ Group

• Involve in the taxation and costing matters

• Improve on the accounting management information system and computerisation programme

• Develop standard accounting practice within the group of companies

• Approval of payment

• Provides leadership to the sales team
• Motivates and encourages sales team to ensure quotas are met
• Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
• Identifies and analyzes customer preferences to properly direct sales efforts
• Assigns territories and sets quotas for sales teams
• Consults with potential customers to understand their needs
• Identifies and suggests equipment, products, or services that will meet those needs + Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations
• Collaborates with executive leadership to develop sales quotas and strategies
• Prepares sales budget; monitors and approves expenses
• Acts as company representative at trade association meetings.
• Performs other duties as assigned
• Excellent verbal and written communication skills
• Proficient with Microsoft Office Suite or related software

Key Responsibilities:

• Manage day-to-day administrative tasks, including maintaining office supplies, coordinating office maintenance, and supporting general office operations.
• Accurate and timely processing of payroll for both office staff and ship crew, ensuring compliance with relevant regulations and company policies.
• Develop and manage a comprehensive performance appraisal system to facilitate employee growth and development.
• Contribute to the development, implementation, and review of HR policies and procedures to align with industry best practices and legal requirements.
• Manage the full recruitment cycle, from sourcing and interviewing candidates to onboarding new hires. Conduct exit interviews and manage employee offboarding processes.
• Organize company events and initiatives to foster a positive and engaging work environment.
• Handle employee feedback, address concerns, and resolve workplace issues effectively and professionally.
• Attend meetings, take minutes, and distribute them to relevant stakeholders.
• Develop and implement workflow charts to optimize processes within departments and across the company.

Qualifications:

• Diploma in Human Resources Management or a related field.
• Minimum 3 years of proven experience in a similar HR role.
• Strong knowledge of Singapore's employment laws and regulations.
• Proficient in payroll processing and HR systems.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

Responsibilities:

• Formulate and implement effective procurement strategies to achieve cost-efficient purchasing and timely delivery of goods and services.
• Conduct market analysis to optimize costs and mitigate procurement risks.
• Build and maintain strong relationships with suppliers.
• Negotiate contracts, monitor supplier performance, and lead continuous improvement initiatives.
• Work closely with internal departments, including engineering and quality teams, to ensure alignment with material and parts requirements.
• Ensure procurement activities meet company policies, technical specifications, and industry regulations.
• Oversee inventory levels to reduce excess stock, prevent shortages, and implement effective inventory management systems.
• Negotiate favorable terms with suppliers and perform cost comparisons.
• Provide recommendations to management based on detailed analyses.
• Track and follow up on orders to ensure on-time delivery.
• Maintain accurate documentation for all procurement activities.

Requirements:

• Bachelor's degree or Polytechnic Diploma in a relevant field.
• Minimum of 5 years of experience in a similar role within the manufacturing industry.
• Proficiency in ERP systems, Microsoft Office, and data management tools.
• Familiarity with Microsoft Dynamics 365 is an advantage.
• Knowledge of mechanical and electrical parts.
• In-depth understanding of procurement best practices, market trends, and industry regulations.

Key Responsibilities:

• Identify Opportunities: Research and identify potential food delivery restaurant partners, business opportunities, and new markets.
• Client Relationships: Establish, develop, and maintain strong relationships with key decision-makers to foster business growth. Work with partners closely to manage partner onboarding and assist with post sales.
• Sales Strategy: Develop and implement effective sales strategies to increase market share and meet revenue targets.
• Negotiation & Closing: Lead contract negotiations and close deals, ensuring mutually beneficial terms.
• Market Analysis: Keep abreast of industry trends, competitor activities, and market dynamics to refine sales approaches.
• Collaboration: Work closely with internal teams, including Marketing, Product, and Delivery riders, to align goals and enhance client satisfaction.

Qualifications:

• Diploma in any discipline.
• Experience in business development, sales, or a related role is a plus.
• Prior knowledge of the industry and market trends is a plus.
• Exceptional interpersonal, communication and negotiation skills.
• Willingness to go the extra mile and performance driven
• Able to start immediately would be a plus. Able to speak in English and Chinese to communicate with Chinese speaking counterparts
• Comfortable working in a startup environment

Responsibilities:

• Handling Full set of accounts up to profit/Loss, Balance Sheet, General Ledger.
• Filing GST and computing Annual Tax Return to IRAS.
• Able to Prepare Financial Statement

Requirements:

• Degree/Diploma in Accountancy/ACCA or equivalent.
• Those with practical experience or pursuing an ACCA course are also welcome.
• Have a positive work attitude with good communication skills, proactive with problem-solving skills, and able to work under pressure to meet a tight timeline.
• Proficient in English and Mandarin as to liaise with clients.
• Preferably have working experience in Accounting firm.

Responsibilities:

• Handling Full set of accounts up to profit/Loss, Balance Sheet, General Ledger.
• Filing GST and computing Annual Tax Return to IRAS.
• Able to Prepare Financial Statement

Requirements:

• Degree/Diploma in Accountancy/ACCA or equivalent.
• Those with practical experience or pursuing an ACCA course are also welcome.
• Have a positive work attitude with good communication skills, proactive with problem-solving skills, and able to work under pressure to meet a tight timeline.
• Proficient in English and Mandarin as to liaise with clients.
• Preferably have working experience in Accounting firm.

Work Location: Tampines

Work Day: Monday - Friday, 8.30am - 5.30pm

• The Project Management Executive’s job scope revolves around managing short- and long-term projects during the business lifecycle.
• Responsible for developing strategic program and project goals and monitoring program and project performance.

Responsibilities:

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization
• Business Partnering focus with customers and the ability to: detect unstated assumptions, resolve conflicts and handle complex management issues
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project
• Monitoring program and project performance of both internal and external service providers
• Handle escalations professionally with vendors and customers
• Ability to perform Scalability, Interoperability and Portability Analysis
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports
• Able to manage large and diverse teams handling different project segments
• Presenting data and updates to Senior Management on projects’ performance

Requirements:

• Minimum diploma in relevant disciplines or equivalent
• Project Management Professional (PMP) certificate or equivalent is desirable
• Minimum 3 years proven experience in manufacturing industry
• Strong experience in overseeing projects from scratch
• Strong business acumen to handle all levels of stakeholders

Compliance with RBA standards

Job Description

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

Job Responsibilities:

The Project Management Executive’s job scope revolves around managing short- and long-term projects during the business lifecycle. The Project Management Executive will be responsible for developing strategic program and project goals and monitoring program and project performance.

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization
• Business Partnering focus with customers and the ability to: detect unstated assumptions, resolve conflicts and handle complex management issues
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project
• Monitoring program and project performance of both internal and external service providers
• Handle escalations professionally with vendors and customers
• Ability to perform Scalability, Interoperability and Portability Analysis
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports
• Able to manage large and diverse teams handling different project segments
• Presenting data and updates to Senior Management on projects’ performance

Requirements:

• Minimum diploma in relevant disciplines or equivalent
• Project Management Professional (PMP) certificate or equivalent is desirable
• Minimum 3 years proven experience in manufacturing industry
• This role requires liaison work between several Chinese counterparts, customers and HQ. Proficiency of Mandarin is essential and required
• Strong experience in overseeing projects from scratch
• Strong business acumen to handle all levels of stakeholders

Overall in-charge of the Econ Group on its finance and accounting aspects

• Responsible for financing and banking matters

• Feasibility study on all projects in Singapore as well as overseas on its financial aspect

• Monitor the financial performance of Econ Group

• Involve in the taxation and costing matters

• Improve on the accounting management information system and computerisation programme

• Develop standard accounting practice within the group of companies

• Approval of payment

We are seeking a highly organized and detail-oriented Lease Administrator to join our company. The successful candidate will be responsible for supporting the leasing team in all aspects of lease administration, ensuring accurate and timely management of lease documents, tenant communication, and compliance with lease terms and conditions.

Key Responsibilities:

• Perform administrative duties and support to Leasing team
• Maintaining the leasing & marketing databases
• Preparation of lease documentations and other related documents, tracking of lease status and timely maintenance of tenancy records
• Liaise with various parties on lease-related matters such as tenants, lawyers, IRAS, HDB, JTC,.. etc on lease-related matters
• Provide support for meetings and preparation of weekly and monthly reports
• Liaise and co-ordinate with Leasing team as well as other departments to ensure timely execution and return of tenancy documents by Tenants
• Monitor lease expirations and renewal opportunities.
• Assist in the onboarding process for new tenants, ensuring all necessary documentation is completed and submitted.
• Track and ensure timely follow up of financial transactions such as lease payments, refund of security amount, etc
• Record and reconcile all audited sales report and GTO billing, if required.
• Any other assigned duties

Key Requirements:

• Diploma in Building Estate Management, Business Administration or its equivalent with at least 2 years of relevant experience are preferred
• Proficient with Microsoft Office
• Strong communication and written skills
• Meticulous, diligent, a team player, independent and process initiative
• Able to thrive on challenges and work under time pressures
• Good understanding of the real estate industry

Interested applicant kindly indicate your expected salary and notice period.

• Provides leadership to the sales team
• Motivates and encourages sales team to ensure quotas are met
• Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
• Identifies and analyzes customer preferences to properly direct sales efforts
• Assigns territories and sets quotas for sales teams
• Consults with potential customers to understand their needs
• Identifies and suggests equipment, products, or services that will meet those needs + Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations
• Collaborates with executive leadership to develop sales quotas and strategies
• Prepares sales budget; monitors and approves expenses
• Acts as company representative at trade association meetings.
• Performs other duties as assigned
• Excellent verbal and written communication skills
• Proficient with Microsoft Office Suite or related software

• Preserve excellent levels of internal and external customer service.
• Design exceptional menus, purchase goods and continuously make necessary improvements.
• Identify customers needs and respond proactively to all of their concerns.
• Lead F&B team by attracting, recruiting, training and appraising talented personnel.
• Establish targets, KPI’s, schedules, policies and procedures.
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.
• Comply with all health and safety regulations.
• Report on management regarding sales results and productivity.

About Marvell

Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities.

At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead.

Your Team, Your Impact

You will be part of the Marvell Quality Management System (QMS) team that plays a crucial role in maintaining high standards within the company. The team develops and implements efficient and effective quality system processes, ensuring that complies with relevant industry standards and also focuses on meeting and exceeding customer expectations. The QMS team continuously looks for ways to improve processes. This could involve streamlining workflows, adopting new technologies, or refining existing methods to enhance efficiency and effectiveness.

What You Can Expect

• Manage Agile PLM Processes: Oversee the process and workflows for Product/Process Change Notices (PCN) and Technical Document Change Orders (DCO) in Agile PLM tool.
• Prepare PCN Documents: Ensure PCN documents are properly formatted and content-ready for routing, approval, and publishing.
• Complete Document Change Orders: Verify all document change orders are finalized and coordinate release for internal/external use.
• Administrative Support: Provide primary administrative support for PCN customer distribution within the Customer Portal.
• Customer-Specific PCN Forms: Assist in completing and submitting customer-specific PCN forms on designated customer sites.
• Quality Document Maintenance: Maintain frequently requested quality documents in the Customer Portal.
• Resolve Agile Errors: Collaborate with users and IT to resolve Agile system errors.
• Support Cross-Functional Projects: Participate in cross-functional projects, including system and process integrations, data migration, and automation initiatives.
• User Training: Support process training sessions, including one-on-one coaching, on document control tools, processes, and best practices across Marvell.
• Process Metrics Dashboard: Sustain PCN and DCO metrics dashboard and publish reports on change status, cycle times, and other relevant metrics.

What We're Looking For

• Bachelor of Science degree in Quality, or related technical discipline
• 10+ years of experience in a quality system process management, ISO9001 compliance, change control process, Agile /Oracle tools.
• In-depth technical knowledge of Agile/Oracle.
• CAPA and problem-solving techniques, i.e. 5 WHYs, Fishbone diagram, etc
• Familiar with Product/Process Change Notification process.
• Familiar with continuous improvement methodologies, i.e. Kaizen, 5S, Lessons Learned
• Background in semiconductor manufacturing/assembly or product/test (IC and Board).
• Demonstrated experience with change control management, end of life process, corrective and preventive action, waiver/deviation and other quality management related processes
• Excellent written and oral communication skills
• Proficient with MS Office & data analysis tools

To apply, please submit your application via this link: Marvell Careers

Contract Duration

· 1 Year

Working Location

· Tanjong Pagar

Working Hours

• 5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)

Offered Salary

· S$2,500 to S$3,500 per month (Depending on qualifications and experience)

Requirements

• GCE ‘N’/’O’/’A’ Level / Nitec COS / Higher Nitec / Diploma / Degree
• 1 – 2 years of experience in HR
• Good attention to details
• Ability to work under pressure and deliver within stipulated timelines
• Effective oral and written communication with good presentation skills
• Ability to work both independently and as part of a team

Job Description

• Assist with the transfer of existing officers e-documents into VITAL’s ePfile system
• Arrange tea sessions for new hires
• Manage temporary staff administration (including new requests, extensions, contract expiry, resignations, terminations)
• Verify temporary staff invoices
• Prepare and post weekly HR Announcements
• Record Management
• Support HR manager for events and ceremonies
• Coordinate and provide support for career fairs
• Assist with recruitment processes
• Any other duties as assigned by supervisor

EA License No.: 96C4864

Reg No.: R1106928

Job Summary:

As a Management Executive, you will play a pivotal role in supporting the day-to-day operations and strategic initiatives of the organization. This position requires flexibility to work on public holidays, weekends, and night shifts as needed to ensure smooth operations and meet business demands. The ideal candidate will be highly organized, adaptable, and capable of multitasking in a fast-paced environment.

Responsibilities:

Operations Support:

· Assist in the coordination and execution of operational activities across various departments.

· Collaborate with team members to ensure timely completion of tasks and projects.

· Handle administrative duties, including data entry, record-keeping, and documentation.

Customer Service:

· Provide exceptional customer service to internal and external stakeholders.

· Address inquiries, resolve issues, and escalate complex matters to management when necessary.

· Maintain a professional and courteous demeanor in all interactions.

Strategic Planning:

· Support management in developing and implementing strategic initiatives to drive business growth and efficiency.

· Conduct research, analyze data, and prepare reports to inform decision-making processes.

· Assist in the formulation and execution of short-term and long-term organizational goals.

Event Coordination:

· Assist in planning, organizing, and executing events, meetings, and conferences.

· Coordinate logistics, including venue selection, catering, transportation, and audiovisual arrangements.

· Provide on-site support during events to ensure everything runs smoothly.

Communication and Collaboration:

· Facilitate communication between departments, teams, and external partners.

· Attend meetings, take minutes, and follow up on action items as needed.

· Foster a collaborative and inclusive work environment.

· Flexibility in Work Schedule:

· Be willing to work flexible hours, including public holidays, weekends, and night shifts, to accommodate business needs.

· Maintain availability to handle urgent matters and respond to emergencies outside of regular business hours.

Qualifications:

· Bachelor's degree in Business Administration, Management, or a related field preferred.

· Prior experience in a similar role or industry is advantageous.

· Strong organizational, time management, and problem-solving skills.

· Excellent communication and interpersonal abilities.

· Proficiency in Microsoft Office Suite and other relevant software applications.

· Ability to work independently and as part of a team in a fast-paced environment.

· Willingness to work flexible hours, including evenings, weekends, and public holidays.

· We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520 EA Registration ID: R1765753

Job Description

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

Job Responsibilities:

The Project Management Executive’s job scope revolves around managing short- and long-term projects during the business lifecycle. The Project Management Executive will be responsible for developing strategic program and project goals and monitoring program and project performance.

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization
• Business Partnering focus with customers and the ability to: detect unstated assumptions, resolve conflicts and handle complex management issues
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project
• Monitoring program and project performance of both internal and external service providers
• Handle escalations professionally with vendors and customers
• Ability to perform Scalability, Interoperability and Portability Analysis
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports
• Able to manage large and diverse teams handling different project segments
• Presenting data and updates to Senior Management on projects’ performance

Requirements:

• Minimum diploma in relevant disciplines or equivalent
• Project Management Professional (PMP) certificate or equivalent is desirable
• Minimum 3 years proven experience in manufacturing industry
• This role requires liaison work between several Chinese counterparts, customers and HQ. Proficiency of Mandarin is essential and required
• Strong experience in overseeing projects from scratch
• Strong business acumen to handle all levels of stakeholders