Total 1,102 communications manager job vacancies in Clarke Quay, Central Singapore

Job Summary: 

We are seeking an experienced and detail-oriented Customer Account Manager to join our team. The ideal candidate will play a key role in managing customer relationships, ensuring consistent order fulfillment, and providing valuable insights into market demand forecasts

Remuneration Package:

• Job Grade: Manager
• Salary: $7,000 - $9,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Maintain strong relationships with assigned clients in the semiconductor industry. Serve as the main point of contact for customer inquiries, orders, and concerns.
• Oversee the end-to-end order fulfillment process, ensuring timely and accurate delivery of products. Collaborate with internal teams to address any issues or delays.
• Work closely with clients to understand their market demand and provide accurate forecasts. Use market insights to proactively plan for production and inventory management.
• Regularly communicate with clients to update them on order status, product availability, and any relevant industry updates. Be responsive to client inquiries and provide solutions to challenges.
• Advocate for the customer within the organization, ensuring their needs are met and expectations are exceeded. Collaborate with technical teams to align solutions with customer requirements.
• Identify opportunities for upselling and cross-selling additional products or services. Work with the sales team to maximize revenue from existing accounts.
• Address and resolve any customer issues or concerns promptly. Collaborate with internal teams to implement corrective actions and prevent future challenges.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer account management within the semiconductor industry, with a focus on IC assembly and packaging.
• Strong understanding of semiconductor packaging technologies and market dynamics.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proactive and customer-focused approach.
• Proficient in using CRM tools and other relevant software.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Perm with AWS and Bonus
• Must have experience as a finance business partner and be able to provide insights for decision making and have led a team before
• Possess CA / CPA certification

Job Description

• Assist with the preparation of weekly flash report.
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time.
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc...
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner.
• Liaise with external auditors on audit matters and manage the audit process.
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines.
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making.
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely.
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects.
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting with a CA qualification or its equivalent.
• Possess at least 4 years of relevant experience preferably with some audit background
• Experience in Shipping is a plus.
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel.
• Self-starter with strong analytical and problem-solving skills.
• Meticulous and organized.
• Strong communication skills and interpersonal skills.
• Good team player and manager with capability to lead, develop and drive performance of the team members.
• Able to multi-task and work in a fast-paced environment with tight deadlines.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Hybrid work arrangements
• Medical & Insurance Coverage