Total 2,463 Others/Any community manager job vacancies in d12 balestier serangoon toa payoh

NorthLight School is a MOE specialised school that aims to be a choice school to prepare youth for life and living. Regardless of their starting points in life, we believe that they can SHINE. Each day, we are ‘kindling passion, igniting possibilities’.

We invite mission-minded individuals with the requisite skill sets and experiences to join our team to help these students on their education and life journey to achieve success.

TEACHER - COMMUNITY CARE SUPPORT

Main duties and responsibilities:

• Support HOD in the overall Department’s planning and managing of resources and its curriculum design and development.
• Be a role model and mentor to teachers/students to develop their capabilities.
• Provide career guidance to students.
• Design effective instructional materials to enhance students’ learning.
• Create conducive and industry-oriented learning environment.
• Establish positive partnerships with parents and community to enhance learning outcomes for students.

Requirements:

Basic

• Minimum Diploma in Community Care, Healthcare, Nursing or equivalent.
• At least 2 years of Healthcare Assistant/Basic Care Assistant/Nursing Aide/Registered Nurse experience in hospital, nursing home or day care setting.
• Good team player with excellent interpersonal and communication skills.

Advantageous

• Registered nurse experience.
• Qualification in ACTEP/PCTEWSQ ACTA/DACE.

We offer:

• 5-day work week
• School holiday scheme
• Learning and development opportunities

COMPANY DESCRIPTION

The Salvation Army, Children and Youth Group - Gracehaven is a residential home for children and youths who require care, protection and rehabilitation due to risk behaviours and a lack of parental supervision.

We aim to help children and youths reintegrate back into their family and society through an array of holistic programmes and activities specially designed to cater to the well being of each individual person. At Gracehaven, a team of professionally trained social workers work towards building holistic and individualized care plans that are tailored to meet each person's needs.

RESPONSIBILITIES

MAIN PURPOSE / OBJECTIVES:

• The Assistant Director, Community and Youth Mental Health (CYMH) Services is responsible for overseeing and managing the delivery of community services and youth mental health programmes. He/she will provide professional and operational oversight for clinical and social work components in CYMH.

• This position will supervise the Manager, Youth Development Centre (YDC) to ensure smooth planning and implementation of programmes for youths at the drop in centre, child access services and youth mental health programmes. This will include guiding staff and executing the pivoting of YDC from its current focus to professionally grounded youth mental health and developing the activities and programmes needed from scratch.

• This position will also provide professional supervision to develop and implement youth mental health programmes that are able to reach a broad spectrum of youths to build resilience as well as supervise the team to provide case management and basic level counselling/triage for low to moderate level of youth mental health concerns. This will include ensuring that funders' KPIs and obligations are met.

• This position will also supervise the Manager, Kids in Play (KIP) to ensure strategic planning, and provide strong professional oversight to enable KIP to continue to be well established as a clinically sound service provider and continue to grow KIP's social work and clinical practice in the corrections landscape. This position will also front engagements with government agencies such as Prisons and NCSS, using his/her professional standing and capability to build a strong reputation for KIP and enable collaboration with key stakeholders to ensure continual financial support for all KIP programmes. He/she will also work with relevant agencies such as NCSS on assessment/evaluation tools and how they are to be implemented appropriately to ensure KIP is fairly assessed.

Key Responsibilities:

• Oversee and manage the delivery of community services and youth mental health programmes.

• Provide professional oversight for clinical and social work components in CYMH and KIP.

• Supervise the Manager, Youth Development Centre to ensure smooth planning and implementation of programmes for youths at the drop-in centre, child access services, and youth mental health programmes.

• Guide staff and execute the pivoting of YDC from its current focus to youth mental health.

• Provide professional oversight to develop and implement youth mental health programmes that are able to reach a broad spectrum of youths to develop healthy coping mechanisms, build resilience, and navigate life's challenges.

• Supervise the Manager, Kids in Play (KIP) to ensure strategic planning, and where appropriate review, for all KIP programmes to ensure KIP's standing in correctional sector remains strong.

• Foster strong collaboration with key stakeholders such as Prisons and NCSS to ensure continual financial support for all KIP programmes.

• Maintain close working relations with Prisons authorities to ensure all kids in play continue to develop.

• Ensure that funder's KPIs and obligations for all community and YMH programmes are met, as well as work with relevant partners such as MER in HQ and NCSS Research to ensure evaluations are fairly executed for.

• Be involved in service development and supervision for other new community services.

Qualifications:

• A degree in social work, psychology, or a related field.
• Strong clinical and professional record in social work or clinical work, especially in working with families, children and youth and/or mental health
• Strong social work/clinical leadership abilities and able to grow capability for other professionals.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with various stakeholders.

Working Hours

10 am to 7 pm on Monday to Friday (1 hour for lunch)

As this programme will involve community outreach and services, flexibility will be needed due to the exisgencies of service.

Working Location

The Salvation ArmyChildren and Youth Group

Youth Development Centre

Address: 65 Kallang Bahru, #01-305, Singapore 330065

Gracehaven Children's Home

Address: 3 Lorong Napiri, Singapore 547548

Job Description

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder (incl. technical supervisors) executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team on quality and progress
• Supervision of demolition of basement/foundation, ERSS construction and all other design works
• To manage & coordinate with the site supervisors (incl. RTO) with respect to C&S engineering works, architectural and M&E engineering works
• Possesses a complete understanding of local requirements, especially to comply with BCA's criteria for build-ability and safety assurance system
• To carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM
• To attend site, progress, variation and coordination meetings.
• Period: 12 months
• Start from: January 2025

Requirements:

• min. Degree in Civil / Structural Engineering or equivalent
• At least 8 years of relevant experience in supervision of Hospital and Architecture work
• Resident Engineer Certificate accredited by IES / ACES is a must, candidate without RE certificate need not apply
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

For more posting, please refer to https://www.facebook.com/profile.php?id=61566487478500&mibextid=LQQJ4d

• To be the person responsible for your own business unit.
• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience
• To enforce and monitor that all operational standards, as per policies, SOP and quality measures are in place at all times
• To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly
• To ensure that the outlet reaches its sales target
• To maximize profitability of the bar by increasing turnover (revenues and covers). A keen eye for numbers
• To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

· Manage development and implementation of business strategy approved by CEO

· Monitoring and reporting of company performance (monthly performance analysis report and financial reports against targets)

· Legal representation of company and maintain regular contact with overseas government including timely reports (tax department and other agencies as required)

· Establish and maintain an effective local and overseas marketing and sales strategy (Direct sales, B2B contracts)

· Represent company in corporate meetings (Both in Singapore, ASEAN countries and in China).

· Acquire new partnerships in the ASEAN and China market.

· Creating, optimizing, and monitoring corporate travel policies.

· Analyzing and preparing reports on travel tours.

· Ensuring operations run smoothly

Job Requirements

· Degree in hospitality and tourism related field

· Personal network of travel partners in ASEAN and China is a must

• Responsible for the daily operations of the restaurant
• Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Pol and Guidelines.
• Provide excellent customer experience

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Job Description

· Provide foot reflexology and body massage services.

· Ensure high level of service standards.

· Responsible for the maintenance of cleanliness and neatness of the facilities

· Responsible preparing the necessary treatment products, replenishment of products, towels supply etc.

· Handle customer queries and concerns efficiently and politely

Requirements

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Minimum 1 year of relevant experience

· Able to withstand body ordour

· Pleasant personality and hardworking

Benefits

· Attractive salary

· Conducive working environment

Main Responsibilities:

· Providing relevant beauty services, sales ability is required

· Need to perform housekeeping/cleaning of facilities

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Design & Development:

• Conceptualize, sketch, and develop collections that reflect Chello's feminine and elegant aesthetic.
• Conduct research on fashion trends, customer preferences, and market demands to create commercially viable designs.
• Select fabrics, trims, and materials that align with the brand’s quality and design standards.
• Create seamless patterns.

Collaboration:

• Work closely with the creative, marketing, and production teams to ensure cohesive storytelling across campaigns and collections.
• Collaborate with factories and suppliers to ensure accurate execution of designs.
• Partner with the ecommerce and marketing teams to highlight product features and unique selling points.

Sampling & Production:

• Oversee the development of prototypes and ensure timely delivery of samples.
• Conduct fit sessions and make necessary adjustments to achieve the desired silhouette and functionality.
• Ensure designs meet quality standards and align with customer expectations.

Trend Analysis & Innovation:

• Stay updated on fashion and textile trends, especially in feminine and elegant styles.
• Innovate and bring fresh ideas to the table while maintaining the brand’s core identity.
• Monitor competitor offerings and identify opportunities for differentiation.

Brand Alignment:

• Ensure all designs are in harmony with Chello’s vision of empowering women through elegant and versatile fashion.
• Uphold the brand’s commitment to quality, sustainability, and mindful design.

Key Skills & Qualifications:

• Educational Background: Degree or Master in fashion design or a related field.
• Experience: 2+ years of experience in designing women’s apparel, with a strong portfolio showcasing feminine and elegant designs. We welcome fresh grad too.
• Technical Skills: Proficiency in design software (e.g., Adobe Illustrator, Photoshop, CLO 3D).
• Creativity: Strong ability to conceptualize and translate ideas into wearable fashion.
• Knowledge: Deep understanding of fabrics, pattern-making, and garment construction.
• Aesthetic Sensibility: Exceptional taste and eye for feminine and timeless styles.
• Attention to Detail: Meticulous approach to design, sampling, and production.
• Communication Skills: Strong ability to articulate design concepts and collaborate effectively with teams and suppliers.

Preferred Qualifications:

• Experience working in a women’s fashion brand with a focus on elegant styles.
• Knowledge of sustainable and ethical design practices.
• Understanding of the Southeast Asian fashion market and customer preferences.

Responsibilities:

• Hands-on in preparation of financial reports in compliances with the Group and Company policies and SFRS standards.
• Oversee monthly, quarterly, and annual financial reporting processes.
• Supervise, lead, and provide coaching to the Finance and Operations Team on daily routine activities and review all the tasks performed by the team.
• Coordinate closely with the team to maintain up-to-date project / SO status. Ensure timely updates to project-related schedules, including contract assets, contract liabilities, and project job costing.
• Manage treasury related activities eg. cash flow projections, loans, trade finance, BG and LC related matters.
• Provide support on credit control and AR review.
• To support the company on the financial reporting and tax filing related matters.
• Provide assistant on company annual budget and monthly forecast.
• Handle internal and external statutory audit related matters, preparation of statutory accounts.
• To assist the Finance & Operations team on any ad hoc tasks as assigned by the company.

Requirements:

• Bachelor’s Degree/ Post Graduate, Professional Degree in Finance/Accountancy/Banking or equivalent Holding a CPA qualification will be an advantage.
• Strong in SFRS or IFRS knowledge and able to work in tight dateline environment.
• Proficient in Microsoft Office Application especially in Ms-Excel & Ms-Word.
• Meticulous, organized and ability to handle multi-task in a dynamic/fast-paced environment.
• A resourceful team player with strong analytical, problem-solving skills, and ability to communicate efficiently and effectively to all levels.
• Able to work under pressure and meet tight deadlines with minimum supervision.
• Minimum of 5 years in managerial role or operations support experience.
• Strong leadership capabilities and the ability to operate successfully in an unstructured, dynamic and collaborative environment.
• With good knowledge and exposure on project accounting will be advantageous

Position: Community Engagement Manager

About Us:

Ohmyhome Property Management is a tech-driven property management company specializing in condominium management. We manage 40 residential estates and are committed to creating vibrant, connected communities through innovative solutions and exceptional service.

Role Overview:

We're seeking a dynamic Community Engagement Manager to create and execute engaging community programs across our managed properties, with a focus on building strong relationships with residents and organizing memorable events.

Key Responsibilities:

Design and implement community engagement strategies across 40 properties

Plan, coordinate, and execute community events ranging from small gatherings to large-scale celebrations

Build and maintain relationships with residents, council members, and key stakeholders

Source, negotiate, and manage vendor relationships for community events

Coordinate with on-site staff to ensure smooth event execution

Track event metrics and gather community feedback

Manage event budgets and documentation

Required Skills:

Excellent interpersonal and communication skills

Strong organizational and project management abilities

Natural ability to connect with people and remember personal details

Negotiation skills for vendor management

Budget management experience

Problem-solving and quick thinking abilities

Proficiency in basic computer applications

Ability to work independently and as part of a team

Responsibilities

• Lead a team of sales personnel.
• Actively explore business opportunities to increase sales volume.
• Identify potential markets, sales channels, competition and propose effective sales strategy plan for account expansion & development to achieve monthly and quarterly sales targets & KPIs.
• Managing all sales channels, eg. general trade, modern trade, food services and ensure daily operations functioning well.
• Establish network and build good rapport with new clients.
• Conceptualize strategic business plan that expands company’s customer base.
• Present relevant sales & operations reports and forecasts to the management team.

Requirements

• Excellent track records in consistently meeting or exceeding sales targets & KPIs.
• Pleasant personality with excellent interpersonal relationship and communication.
• Strong business acumen sense and industry expertise.
• Proven ability to drive the sales process from plan to close.
• Excellent leadership, coaching and people management skills.
• A good team player with the ability to adapt in a fast paced environment.
• Able to work independently and take initiative.
• Possess a Class 3 license

Working days:Monday to Saturday 10AM-8PM, 6 days



Closed on Sundays (starting from March 2025, 5 days off per month)

Location:BUGIS & SERANGOON

Job Summary:

We are looking for an experienced and proactive Beauty Manager to lead our beauty retail operations. The ideal candidate will oversee the daily functions of the shop, manage the staff, ensure the highest level of customer service, and implement sales and marketing strategies to drive revenue growth. The role also requires training staff, handling customer service issues, managing stock, and ensuring quality control standards are met.

Key Responsibilities:

Sales & Customer Engagement:

• Meet identified prospects, give expert advice, and promote available products.
• Organize formal presentations, seminars, and other marketing opportunities to enhance brand visibility.
• Manage customer transactions and continuously work to improve customer service.
• Create proposal documents, presentation materials, and sales tools to support marketing initiatives.
• Prepare and implement sales forecasts, monitoring expenses, budgets, sales figures, and profitability.
• Monitor competitor activity and adjust strategies to maintain a competitive edge.
• Plan and execute promotions, ensuring that all sales targets are met or exceeded.

Qualifications:

• Proven experience in beauty retail management, preferably in skincare or cosmetics.
• Extensive knowledge of beauty trends, skincare products, and services.
• Excellent customer service, communication, and leadership skills.
• Ability to manage budgets, sales targets, and profitability.
• Strong organizational and problem-solving skills.
• Experience in training staff and implementing quality control measures.
• A passion for the beauty industry with a friendly and professional appearance. The company is a beauty and health conditioning center.
• Sales and management experience in the beauty industry,communication skills in both Chinese and English,able to work under pressure and maintain a professional attitude.

Roles & Responsibilities:

• Prepares, develops, finalises, effects, modifies and monitors the long term, short term, annual and periodic budgets and plans for the organisation. Update Owners about their progress and provides logical and rational explanation for variations in their achievement.
• Controls the operations of the organisation including financial, engineering, procurement and administration by providing management support and direction to departmental heads and their respective teams. =
• Responsible to ensure the development, enforcement, maintenance and updating of suitable systems, policies and procedures within the organisation, in order for the company to carry on its activities smoothly. Coordinates, reviews and approves the preparation of policy manuals, safety standards and quality guidelines and ensures the adherence of company employees to these documents.
• Responsible to ensure the profitability of the company and return on investment for the owner/partner. Approves the pricing for tenders/projects, ensures that project expenses are well within the contract price and monitors the income and expenditure of the company for budget compliance and cost control. Performs regular analysis on the fiscal health of the organisation, takes suitable remedial measures if required, and re-orients the organisation towards financial sustenance.
• Maintains relationship with old and existing clients/consultants/contractors/sub-contractors with regular follow up meetings and sources new clients by applying a focussed marketing approach. Presents the company and its activities to clients, pre-qualifies, tenders, negotiates and finalises new projects for the company to execute.
• Responsible for the recruitment of qualified, skilled and experienced personnel and their termination. Monitors employee productivity and performance in a periodical manner and ensures the provision of professional and personal growth opportunities. Provides motivation, leadership initiative, guidance to the employees and ensures the maintenance of high morale within the company. Ensures the application of fair, ethical and nondiscriminatory employment practices and provides an equal employment opportunity environment within the organisation.
• Assesses and evaluates market conditions, trends, associated risks and sets out suitable solutions to overcome downturns, crises and abnormalities. Continuously identifies and develops opportunities for the company to expand its products, services, functions and area of operation
• Performs other duties as assigned by the Owner.

Requirements:

• Graduation from a four-year college or university with a degree in civil engineering, or closely related field
• A minimum of eight years specific experience including multiple projects management in engineering, construction management or in a closely related field of building structures.
• At least two years responsibility in an operational role covering responsibilities of estimation, planning, purchase, project management, accounting departments/individuals. Previous experience or close association in a role with full operational responsibility in a construction environment.

The Project Manager will lead and manage medical device installation projects from inception to completion. This role involves strategic planning, resource management, and ensuring that projects are delivered on time, within scope, and within budget.

Key Responsibilities:

• Develop comprehensive project plans, timelines and documentation.
• Maintain strong relationships with all project stakeholders to ensure their needs and expectations are met, fostering collaboration and resolving conflicts promptly.
• Lead the meetings with customers, consultants and main contractor.
• Proactively address and resolve issues that arise during the project to prevent disruptions and ensure smooth progress.
• Manage project contracts and payment claims and ensure that the projects are delivered as per contractual requirements.
• Arrange meetings with company Sales, Factories, Logistics and Management as necessary.
• Monitor project progress and performance.
• Identify and mitigate project risks to protect the company’s interests.
• Ensure compliance with regulatory requirements and industry standards.
• Ensure compliance with company QMS SOP, and company product installation requirements.
• Prepare and present project reports to management.
• Conduct Post-Project review to gather lessons learned to improve future projects.

Requirements:

• Bachelor’s degree in Project Management, Engineering, or related field.
• CSCPM – Construction Safety Course for Project Managers.
• Extensive experience in project management, hospital projects is a plus.
• Strong leadership and organizational skills.
• Excellent communications and negotiation abilities.
• Proficiency in project management software and tools.

• Project lead experience in actual projects
• Facilitating BIM Coordination meeting
• Planning BIM processes
• BIM Legal and Contractual issues
• Organisation's adoption plan

Job requirement

• BIM quality check
• BIM authoring tool
• BIM design review
• BIM analysis tool
• BIM Coordination tool
• Project workspace
• BCAA specialist diploma

The primary responsibility of this position is to provide leadership for all Quality Assurance & Control matters.

This includes:

• Assuring consistent quality of production by developing processes and enforcing compliance to ISO 13485 quality system.
• Validating the production & inspection processes and maintaining validation status
• Managing the records for Quality Inspection, Quality Control, Calibration, QA Lab equipment, Training Resources, ERP Quality Module and Quality System Documentation.
• Managing a team of Engineers, QA Technicians & Quality Inspectors

The incumbent reports to the Site Leader, Singapore and Global Head of Quality (Medevio).

Roles & Responsibilties

Quality System Management

• Manage and maintain the site's quality management system (QMS) in compliance with ISO 13485 and ISO 9001 and applicable regulatory standards.
• Key stakeholder in ERP in Quality Module and DMS of site
• Ensure that the QMS effectively supports all manufacturing and operational processes, resulting in consistently high-quality product outputs.

Quality Operation & Lab Management:

• Oversee the day-to-day operations of the quality control and assurance, ensuring proper procedures and outcomes that consistently align with product specifications.
• Manage a team on quality inspection and establishing protocols fulfilling both internal, external customers.
• Develop and enforce rigorous lab testing protocols to maintain stringent quality and safety standards.

Capital Expenditure Planning and Equipment Management:

• Plan and manage capital expenditure for quality-related equipment in production to support ongoing and new operations.
• Site calibration SME and coordinator for both internal and external calibration.
• Ensure timely maintenance and calibration of quality equipment to maintain operational efficiency and compliance with industry standards.

NPI and quality engineering:

• Ensure compliance with new and pre-existing product requirements.
• Key stakeholder in new product development including qualification to production readiness.

Global Quality:

• Working with Global Head of Quality to drive Global Quality Plan
• Working with peers in Global Quality to drive strategic global initiatives, ensuring cohesive quality management across Medevio Sites

Regulatory Compliance and Auditing:

• Oversee readiness for all internal and external audits, including customer audits and third-party regulatory audits.
• Lead the preparation and submission of documentation required for regulatory compliance in all markets where products are distributed.
• Develop and implement strategies to manage and reduce compliance risks.

Supplier Management and Incoming Quality Control:

• Oversee supplier quality management, conducting audits and addressing issues to ensure supplier compliance with quality standards.
• Develop and maintain strong relationships with suppliers to ensure continuous supply chain improvement and adherence to quality specifications.

Quality Improvement Initiatives:

• Identify opportunities for process improvements and lead quality improvement projects to enhance manufacturing efficacy and product quality.
• Drive the transformation towards a paperless factory to enhance operational efficiency and data integrity.
• Implement Statistical Process Control (SPC) to monitor and control quality during manufacturing processes.
• Utilize digital tools and methodologies such as Six Sigma and lean manufacturing to improve productivity and product quality.

Team Leadership and Development:

• Manage and lead a team of skilled quality engineers and technicians, providing strategic direction, training, and development.
• Foster a culture that prioritizes quality and compliance through continuous training, learning and development programs, and succession planning.

Stakeholder Engagement and Reporting:

• Align with the global quality function on strategic global initiatives, ensuring cohesive quality management across the organization.
• Collaborate closely with manufacturing, R&D, and supply chain departments to ensure alignment on quality standards and to address quality issues promptly.
• Report on quality metrics and KPIs to senior management, providing insights and recommendations for ongoing quality enhancements.
• Communicate effectively with customers and regulatory bodies regarding product quality and compliance issues.

Complaint and CAPA Handling:

• Lead the investigation and resolution of non-conformance issues and product incidents, identifying root causes and implementing corrective actions.
• Manage the customer complaint process, ensuring all complaints are addressed promptly and effectively.
• Lead the development and completion of 8D reports, ensuring thorough documentation and effective resolution of issues.
• Oversee the implementation of corrective and preventive actions (CAPA) to eliminate the causes of potential non-conformities or issues, preventing their recurrence.

Environmental Health and Safety (EHS) and Sustainability:

• Support the development, implementation, and enforcement of an EHS policy, complying with all legal and corporate policies.
• Assist in fostering a culture of safety responsibility, providing ongoing training and resources to ensure a safe and healthy work environment.
• Support the establishment and execution of site ESG goals in alignment with Medevio's global sustainability roadmap, ensuring the site contributes effectively to broader corporate sustainability targets.

Qualifications

• Bachelor’s in Engineering or Science / Master’s in Engineering or Science
• Extensive experience within a manufacturing environment with a thorough understanding of ISO 13485 and ISO 9001.
• Six Sigma certification and/or ASQ certified Quality Engineer

Principal Duties and Responsibilities

• Formulate and recommend policies, objectives and long-range plans to ensure the most effective operation of field sales activities. Disseminate and ensure compliance with approved policies, objectives and plans.
• Prepare annual/quarterly budgets and assist Marketing Department in preparation of key marketing strategies, sales forecasts by product and district. Supervise the development of sales estimates, review and approve forecasts.
• Plan, control and direct activities of the field operations to obtain maximum sales volume and required Company standards of quality, service and cleanliness and to develop maximum sales potential and profitability from operators.
• Oversee store repairs and maintenance program to ensure provision for efficient and effective preventive and breakdown maintenance in minimizing disruption to restaurant operations.
• Oversee the Quality Control upgrading of all food and related products in the Operations Department and also produce and process research and development programs.
• Report on operating results, comparing actual performance with budget and established ‘objectives’. Recommend and implement corrective profit action as required.
• Participate in and, where appropriate, initiate investigation and planning associated with market development (new restaurant built, image enhancement, relocation), restaurant design/layout and equipment evaluation.
• Ensure that all customer communications are promptly and accurately handled and that appropriate and timely actions on customer service problems are taken.
• Liaise with and ensure that all service functional areas provide required support to restaurant operations in achievement of the Department’s objectives (Marketing, Finance, Human Resources, Supply Chain, Shop Development, Training, and Quality Control).
• Plan and direct changes in staffing and reporting relationships in conjunction with Human Resources Department. Lead, motivate and develop current operations workforce in order to achieve the Department’s objectives. Ensure that all personnel fully understand their accountabilities and that they have the authority and expertise to achieve them.
• Perform any other duties from time to time as assigned by your superior.
• Minimum 6 years related work experiences
• Preferred Degree or Diploma in Business Management or equivalent

Other Requirements/ qualities such as personality traits or skills required for the job

• Strong in leadership and management skills
• Active team player & strong communication skills
• Able to work independently with minimum supervision
• Resourceful, with excellent analytical skills
• Computer Literate
• Knowledge of Japanese Language will be an added advantage for liaising with Japanese counterpart

• Organising and managing project teams, including hiring contractors as needed to complete specific tasks
• Ensuring that all costs are within budget and working with team members to identify opportunities for cost savings
• Communicating with clients throughout the projectto ensure they are satisfied with progress and updates
• Developing and implementing project timelines, ensuring that deadlines are met and that tasks aere completed on time
• Evaluating project risks and making recommendations or mitigationof identified risks
• Managing the day-to-day operations of projects to ensure they ae completed on time and within budget
• Cummincating with architects, engineers, contractors, subcontractors, suppliers, and other parties involved in the project
• Ensuring that all project documentations are completed according to company standards and laws