Personnel Specification
1. Good communication and interpersonal skills, preferably bilingual
2. A team player and equally adept at working independently
3. Quick thinking, adaptable and responsive to change
4. Pleasant disposition with a willingness to learn
5. Enthusiastic and self-motivated, high personal effectiveness
6. Enjoys working with children and youth
Key Responsibility Areas
1. Casework & Counselling
- Utilise relevant casework theories into practice
- Engage, assess, provide intervention and evaluate practice
- Assess client’s risks, needs, level of functioning and systemic intervention needed
- Understand youth at risk of juvenile delinquency and manage associated risk and protective factors
- Demonstrate reflective practice
- Conduct outreach and engage client’s family, where applicable, to develop action plans to support the client
- Engage other relevant agencies to support the client holistically and sustainably
- Ensure proper documentation and report-writing
2. Group Work
- Prepare and plan groupwork sessions/intervention
- Implement groupwork intervention effectively
- Evaluate groupwork intervention processes and outcomes, group dynamics and needs
- Respond to the needs of the groups and individuals in groupwork practice
- Able to facilitate group discussions and project work confidently with challenging clients
3. Programme Development and Implementation
- To systematically understand and design sound social work intervention programmes with clear programme logic model/ theory of change
- Deliver programme and conduct outcome-based monitoring to ensure the successful accomplishment of its quantitative and qualitative objectives
- Consider systems dynamics and impact when designing and delivering programme
- Mobilise resources and engage in collaborative work
- Manage programme budget and ensure cost effectiveness
- Ensure proper documentation and report-writing
4. System Linkage, Analysis and Engagement
Interpret relevant policies / schemes that impact on community and client groups
Use knowledge of systems and availability of resources to represent clients’ needs so as to formulate assessment
Empower clients to access needed resources
Facilitate and initiate collaborative activities with stakeholders
Conduct systemic-level intervention
5. Stakeholder Partnerships/ Volunteer engagement and development
- Recruit, engage and develop volunteers
- Mobilise volunteers and delegate responsibility
- Provide relevant training/briefing for volunteers
- Maintain positive working relationship with volunteers
- Build rapport and professional relationships with stakeholders
- Ensure proper documentation and report-writing
6. Evaluation & Research
- Identify current trends
- Gather relevant information for evaluation
- Support in evaluation/research activities
7. Documentation and Report Writing
- Ensure proper filing and documentation
- Ensure that proposals and written reports are clear and concise
- Document and maintain case/programme files and prepare reports according to required documentation standards
8. Administrative and other duties
- Perform administrative duties
- Other duties/projects as assigned