Total 12,929 contract manager job vacancies in Singapore

Our client is a MNC in the life science industry, one of the leading players in this sector. Due to business needs, they are currently recruiting a Logistics Executive to join their team for ongoing transformation projects. They are located in the West.

Job responsibilities:

• Create shipping documents like invoices and packing lists and coordinate with Export Sales and distributors in specified countries.
• Manage SAP stock checks upon receipt of orders, prepare shipping paperwork, and oversee timely deliveries.
• Collaborate with freight forwarders for booking shipments and ensure compliance with documentation requirements.
• Facilitate stock release with the warehouse and maintain an organized documentation filing system.
• Maintain accurate records of export transactions, handle bank document submissions, and perform additional delegated tasks.

Requirements:

• Possess basic knowledge of handling export shipments and familiarity with SAP.
• Proficient in Microsoft Office applications.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email: [email protected]

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Highlights

• MNC
• Permanent job opportunity
• Great remuneration & benefits
• Fun & fast pace environment
• With good business development experience in Contract Logisctics (CL) is preferred.

Job description:

• To manage Logistic Sales and Business Development in Contract Logistics (CL).
• To deliver presentations towards customers in South East Asia and Australia, and initiate regular business trips for such sales activities.
• Promote existing customers’ retention, cross selling and upselling.
• To Build and lead a strong Business Development team, achieve both short-term/ long-term target (monthly/semi-annual revenue & profit performance review)
• To Establish national supply chain strategy, to ensure that Team grow quickly to become an absolute top tier logistics company in South East Asia and Australia.
• To Lead a team of int’l freight/express sales and Cooperate with procurement experts, drive the team to perform and deliver results.
• To closely monitor trends on rates of Contract Logistics (CL) and work with procurement experts to secure competitive price and stable space.
• To Achieve sales target, present the performance in reports and internal regular meetings (weekly/monthly/semi-annually).
• To manage/monitor sound Business Opportunity (Inventory) level of all Sales Team in South East Asia and Australia.
• To set up Go-To-Market strategy by region and make sure the sales activities go in line with the strategy.

Requirements:

• Bachelor’s degree above
• Major in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred
• 15 years+ experience in logistics
• 5years+ experience in New Business Development/Sales experience
• Leading/Directing/Managing experience in a Global forwarding company
• Experienced in large-scale, long-term contracts and global accounts
• Experienced in logistics IT system (FIS/WMS/TMS)
• Previous job promotion experience
• Logistics Business development & Sales
• Knowledge about overall logistics business (Air, Ocean, Local Transportation, Warehouse)
• Leadership for sales
• Strong Contract Logistics (CL) network in South East Asia and Australia
• Able to work under pressure where needed
• Ability to lead negotiations, communicate, understand situations and respond in dedicated manner in all kinds of conditions
• MS Office Advance Level
• High-performing Team Building

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or send your latest resume to [email protected] in MS WORD format with following information:

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Responsibilities

• Gather and document business requirements from stakeholders.

• Analyze business processes and workflows to identify improvements.

• Develop functional specifications for T24 system enhancements.

• Collaborate with technical teams to design solutions that align with business needs.

• Configure T24 modules based on business requirements.

• Oversee customization to ensure compliance with standards and minimal risk.

• Develop and execute test plans to validate system functionality.

• Ensure issues are identified, tracked, and resolved in a timely manner.

• Support user acceptance testing (UAT) and address feedback.

• Create user manuals, process documentation, and training materials.

• Maintain detailed records of system changes and configurations.

• Act as a liaison between business units, technical teams, and external vendors.

• Provide updates and gather feedback throughout the project lifecycle.

• Assist with post-implementation support and troubleshoot issues as they arise.

Skills/Requirement

• Solid background in working with the T24 core banking system( Wealth Management ), including experience in modules like Accounts, Loans, Payments, or Treasury.

• A strong understanding of banking operations, products, and workflows.

• Experience in business analysis, including requirements gathering, process mapping, and solution design.

• Experience in managing or contributing to large-scale banking projects is a plus.

• T24 Customization and Configuration: Knowledge of T24 programming (e.g., jBASE, InfoBasic) and configuration settings.

• Familiarity with SQL and database query skills.

• Experience with reporting and analysis tools that integrate with T24.

• Proficiency in using software testing tools and frameworks

Responsibilities

• Respond to network appliances connectivity issues and resolve any issues within the confines of the office.

• Collaborate with partners and service vendors to ensure that the proxy, firewalls, and network appliances stay operational.

• Responsible for configuration and maintaining Routers, Switches, Firewalls, Proxy/Web Isolation, Load-Balancer and Security Patches for equipment.

• Troubleshoot, provide resolution and raising tickets when networking equipment face issues.

• Create, maintain, and update documentation as it relates to configuration, process, and service records.

• Monitoring security measures for the protection of computer systems, networks, and information

• Responsible for providing customer support in solving all phases of complex information security related technical problems.

• Reviews and recommends information security solutions to customer problems based on an understanding of products/systems test results.

Skills/Requirement

• 5 years of experience in Network Infra Setup and Operations and at least 3 to 5 full delivery cycle implementations of relevant projects

• Knowledge of routing, switching, firewall, proxy/web isolation and data center operation.

• Able to work well in a team environment and use tools like Visio and Wireshark.

• Required to work on wee hours, weekends, and public holidays.

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Project Coordinator to be part of their team for ongoing transformation projects. They are located at Buona Vista – Walking distance from the MRT station.

Job Requirement:

• Conduct site inspections, coordinate with customers, and collaborate with the logistics team to ensure secure and professional equipment relocation.
• Ensure third-party vendors meet customer requirements before service execution.
• Coordinate with third-party vendors for verification, calibration, maintenance, and repair services.
• Provide metrology services using in-house SOPs, ensuring tools are timely calibrated and maintained.
• Respond to ad-hoc service requests within agreed Service Level Agreements (SLA).
• Recommend appropriate inventory types and quantities to minimize equipment downtime and support budget planning.
• Ensure sufficient stock of consumables and chemicals under the Inventory Management (IM) program.
• Maintain accurate documentation for services, including training records, service reports, and vendor qualifications.
• Communicate effectively with customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or Bachelor’s degree in Science or Engineering, preferably in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Our client is a Automotive Industry. Due to their current expansion plan, they are looking for a Contract Driver to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities:

• Transport vehicles between locations for service, sales, and delivery purposes, ensuring timely and safe movement of vehicles.
• Coordinate vehicle pickups and deliveries for maintenance, detailing, or customer handover, following company procedures and schedules.
• Inspect vehicles before and after transportation to ensure they are in proper condition and report any issues to the relevant department.
• Maintain clear communication with the service and sales teams to ensure smooth operations and accurate vehicle tracking.
• Adhere to all traffic and safety regulations, ensuring the safe and efficient transport of company or customer vehicles.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• Lead the system operations team, overseeing the management of both Windows and Linux environments.
• Ensure the availability, performance, and security of Windows and Linux servers.
• Oversee system upgrades, patch management, and regular maintenance activities.
• Troubleshoot and resolve complex system-related issues across both platforms.
• Implement backup, recovery, and disaster recovery solutions for system environments.
• Monitor system performance and resource utilization to optimize operations.
• Manage user access controls, security policies, and system configurations.
• Collaborate with other IT teams to support integration, software deployments, and system enhancements.
• Develop and enforce operational procedures, best practices, and system standards.
• Provide mentorship and guidance to junior administrators, fostering a skilled and cohesive team.

Requirement

• Min bachelors degree holder
• Atleast 10 years of experience in server administration
• Must have lead experience
• Hands on experience in administering Windows & Linux Servers.
• Good To have experience in AD, VMWare, Nutanix.
• Able to multi task

Job Scope

• Support the team of trust managers in the day-to-day administration.
• Assist in KYC process for bespoke team structures (e.g. periodic reviews, collation of documents).
• Assist with completion of documents and forms.
• Liaise with the operations team in reviewing, sending, and scanning of documents.
• Assist in any ad-hoc tasks or assignment.

Job Qualifications

• Diploma or Degree holder in any related field.
• At least 3 years’ administration experience in a banking environment.
• With excellent multi-tasking skills and present a high level of professionalism and good working attitude.
• Excellent written, verbal, and interpersonal communication skills.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Assist Product Owner to lead the Agile team and deliver the product road map required to support the business growth.
• Acquire in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the platforms
• Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritised against business are published regularly
• Engage key stakeholders periodically to refine business requirements and work towards maximising the product value based on the feedback
• Collaborate with squad members to deliver wireframes, user journeys, and product backlog, and other artefacts as needed to support technical design and development
• Be responsible for modification and enhancements of existing products to address emerging business/market, user or regulatory needs
• Conduct market research on assigned industries/sectors and identifying key players in the sectors
• Perform other project administrative tasks such as handling of presentation decks for senior management, assisting in organising inception workshops, regional stakeholder managements (PSC) etc
• Coordinate with various key stakeholders to prepare UAT Test cases and review of test results based on targeted deliverables. Liaise with vendors or other departments to ensure testing is complete and results are documented and filed.
• Develop test scenarios and perform system testing based on test plans.
• UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.
• Reporting to Delivery Lead

Requirements:

• Candidate should possess at least bachelor’s degree in business management, IT, Science, Mathematics, Engineering or Digital Innovation.
• At least 2-3 years of experiences, preferably in Banking domain.
• Resourceful and possess strong analytical skills
• Proficient with Microsoft Office applications
• Experience in using JIRA and Confluence, SQL. Familiarity with Agile project delivery methodologies will be considered favourably
• Pro-active and independent with a team player mentality
• Eager to take on challenges, driven and motivated to grow
• Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Responsibilities

• Ability to build an automated test solution from scratch using Cypress, Cucumber, and Selenium

• Coordinate with application support (BA and developers) and other tester colleagues on creating the automation test suite

• Prepare good documentation of each automated test process

• Understand the build and deployment process of the project

• Monitor the daily build, test, and deployment pipelines in GitLab

• Handle and build KPI’s for all the jobs

• Build automated test solution for APIs using NUnit

• Propose strategy and solution for data testing

• Prepare tooling and script for automating data regression testing

• Perform and follow-up data regression testing phase as a fully integrated part of the project

• Under the supervision of team head, handle the different integration test phases (planning, test functional coverage and adequacy with functional content) and to manage regression test, integration test on functional test campaign

• Maintain up to date test libraries (test cases)

• Prepare regular reports on test results

Skills/Requirement

• Strong knowledge of JavaScript / TypeScript-based frameworks (such as Angular)

• Strong understanding of OOP concepts

• Should have experience in creating automation framework from scratch using Cypress, Selenium

• Should have experience in the development, enhancement, and maintenance of test automation framework with Cypress, Selenium

• Should have experience in writing test cases using Cucumber

• Good experience in API testing using NUnit

• Must have hands on experience on version control tools like Git

• Must have hands on experience integrating the testing framework in a CI/CD pipeline

• Experience in end-to-end testing process

• Good command of SQL

Contract: 1 year

Location: Maxwell

Salary: $12 - 15 per hour (UP$2500 monthly)

Responsibilities

• Assist with the transfer of existing officers e-documents into ePfile system
• Arrange tea sessions for new hires
• Manage temporary staff administration (including new requests, extensions, contract expiry, resignations, terminations)
• Verify temporary staff invoices
• Prepare and post weekly HR Announcements
• Record Management
• Support HR manager for events and ceremonies
• Coordinate and provide support for career fairs
• Assist with recruitment processes
• Any other duties as assigned by supervisor

Requirements

• Preferably 1 - 2 years of experience in HR
• Excellent written & communication skills
• Good attention to detail
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10074

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description & Requirements

• Listed company
• Day & night shift
• Working location: Pasir Ris

Job Description:

• Operate Crane
• Ensure regular maintenance and carry out daily safety check of the assigned crane, including filling up the crane logbook and lifting logbook as per Ministry of Manpower guidelines.
• Daily routine check before and after operating Crane
• Inspect Crane for defective parts and notifies Supervisor of defects or malfunctionsMotoring crane stability and load weights.
• Ability to lift heavy loads, work in heights.
• Follow operational procedures with due care and diligence.
• Maintain good safety practices.

Requirements:

• Minimum 5 years experience in crane operations.
• Possess valid crane operator license.
• Able to perform shift work when required.
• Willing to work night shift will be a plus.

• Singapore Based (Defu Lane)
• 5 days | Mon to Friday 8:30am -5:30pm
• Salary : $2200 - $3300 (subject to qualifications and experience)
• Diploma in Finance/Accountancy; 2 years of experience in keeping full set of accounts
• Career Progression Opportunities

Responsibilities

• Responsible for maintaining full set of accounts (AR, AP and GL) and audit schedules
• Quarterly GST preparation
• Housekeeping and filing of finance documents
• Perform month-end closing for financial reporting within timeline
• In charge of stock take and resolve any inventory discrepancies
• Assist in implementation of ERP system
• Any other ad-hoc responsibilities assigned by the management, if any

Requirements

• Candidate must possess at least Diploma in Finance/Accountancy or equivalent with at least 2 years of experience in keeping full set of accounts.
• Proficient in Microsoft Office applications

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Provide chauffeuring services to Managing Director.
• Perform additional driving tasks assigned by the company, including transporting staff or delivering documents as needed.
• Maintain the cleanliness and condition of the vehicle, including refuelling, topping up the cash card, and ensuring regular maintenance servicing
• Handle vehicle-related legislation and documentation, such as renewing road tax, arranging vehicle inspections, and addressing any traffic offenses or accidents.

Requirements:

• Possess a valid Class 3 license with a clean driving record.
• At least 2 years of relevant working experience
• Well-versed in Singapore roads and safety regulations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Responsibilities

· Draft functional specifications and solutions in collaboration with technical IT specialists and present functional aspects/impacts of changes/evolutions to the stakeholders.

· Plan, prepare and execute the qualification strategy of the overall developed solutions

· Deliver fully tested products on-time and quality up to production deployment.

· Maintain up-to-date required product documentations & train end-users.

· Prepare and maintain functional documentation including but not limited to process flows, user stories, functional test cases, integration tests etc.

· You will ensure the performance of the delivered products and adherence with bank policies.

· Support the technical development team in any functional aspects.

Skills/Requirement

· Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent

· Preferably 2 or more years of IT working experience

· Possess relevant system development / maintenance experience using Java/.Net-related technologies (such as Java GUI frameworks like Swing, SWT, AWT, RESTful Web Services, Struts, Spring, Angular, C#, ASP.Net, VB.Net, .Net Core, Web API, SQL Server Database, MySQL, HTML, CSS, JavaScript framework)

· Good understanding of Software Development Life Cycle (SDLC) processes

· Ability to produce specifications for documentations and implementations

· Experience in IT business analysis techniques

· Able to travel as required

Responsibilities

• Responsible for availability, incident, problem and capacity management for the applications in scope

• Response and resolve incidents, problem and user queries through proper analysis

• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Drive technical remediation in line with agreed non-functional requirements

• Evidence continual service improvement of processes and tasks (via automation)

• Ensures essential process / procedures are followed and contribute to defining standards.

• Coach and be receptive to coaching to uplift the team’s and your individual knowledge

• Communicate complex technical issues to business users in a language they understand

• Contribute in effective knowledge management best practices within team and organization

• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Skills/Requirement

Education:

• Bachelors’ Degree in Computer Science or related field.

• At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

• Strong team player. Flexible and being able to manage time effectively.

• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

• Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

• Strong understanding of ITIL methodology

Overview: -

• Basic UP $2800 (W Exp) + Transport $100 + Food +50 + Completion bonus (1 month)
• 5 Days office hours
• Pasir Panjang
• Contract Role

Your Responsibilities: -

• Review customers’ contracts and cross-check with sales data for claim processing
• Responsible to resolve unidentified receipts, timely allocation of customer payment & account reconciliation
• Generate BI reports weekly to review net sales revenue (NSR) for customer claim justification purposes
• Conduct monthly AR review with Commercial and send SOA to customers

You will need: -

• Degree or diploma holder with a minimum of 2 years of experience in AP/AR.
• Proven experience with SAP and BI Reports.
• Experience with Microsoft 365 is advantageous.
• Advanced proficiency in MS Excel for efficient and effective handling of large data volumes.

Interested applicants may click "Apply Now" to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Our client is a property management company, and they are looking for a Marketing Admin to assist their team. The company is located in the Downtown and is easily accessible.

Duration: 3 Months Contract

Working hours: Mon to Fri, 9am to 6pm

Responsibilities:

• Raise purchase orders and requisitions
• Follow up with vendors for payments and invoices
• Coordinate invoice approvals with finance
• Reconcile e-vouchers and submit for payment
• Update tenants on payment status and assist with forms
• Track tenant participation forms
• Organize marketing materials in SharePoint
• Help the marketing team with projects
• Prepare rental agreements and work with finance on invoices

Requirements:

• Experience in admin work within a marketing department

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Our client is a Oil & Gas Industry. Due to their current expansion plan, they are looking for a Occupational Health Nurse to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Reports to Senior HSE personnel, applying nursing principles for worker health and safety.
• Promotes health, reduces absenteeism, and controls medical costs.
• Provides treatment for minor injuries/illnesses and supports medical surveillance (MOM guidelines).
• Identifies workplace hazards, provides solutions, and conducts training.
• Maintains equipment, advises technically, reports incidents, and performs admin duties with team collaboration.

Job Requirements:

• Degree in Nursing with 2 years of relevant experience
• Certified nursing qualification or Singapore Nursing Board Registered Nurse Practicing Certificate
• Experience in workplace health case management program such as soft tissue management
• Able to commit from Mid Dec 2024 - Mid May 2025

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R21101676| Ng Zhi QIng Alethea

Working hours

• A working minimum of 14 working days of training (can be more or less)
• 44 hours / week.
• 3 shift rotating (To rotate amongst all as scheduled):
• Morning: 830am-630pm / 830am - 530pm (with 1 hour break), 4 weekdays and 1 weekend (regardless of PH)
• Afternoon: 11am-9pm / 12pm-9pm (with 1 hour break), 4 weekdays and 1 weekend (regardless of PH)
• Night: 7pm-9am (with 2 hours break), 2 days on, 2 days off (regardless of PH)

Responsibilities

• Logging of cases that are seen via video consultation
• Pick and Packing the medications that have been prescribed by the doctor online
• Arranging for deliveries for medications
• Working closely with our operations team and delivery partners to ensure that medications are delivered smoothly and on time

Requirements:

• Min. N/O Level, Nitec & above in any field of study
• Able to work shifts
• Bonus to have related experience (Pharmacy Technicians/Pharmacy Assistants/Clinic Assistants/Logistics Assistants)

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Provide onsite support for maintenance and operations of direct services, including evening and weekend work as needed, up to 3 times per week.
• Support planning and coordination of events and programmes for children, youth, and families.
• Assist in administrative and logistic matters, such as budget maintenance, report preparation, and material procurement.
• Collaborate with community partners to maximize programme opportunities and resource sourcing.
• Create and design collaterals for programmes and services.

Requirements:

• Minimum Diploma, preferably in Social Work, Psychology, Counselling, or Community Services.
• 1-2 years of proven experience in coordinating programs.
• Experience in non-profit organizations is advantageous.
• Tech-savvy and proficient in Microsoft Office; preferably, knowledge in design and design tools like Photoshop, Wix, or Canva.
• Strong team player with excellent time management, communication, and organizational skills.
• Detail-oriented and efficient.

Zenith Infotech (S) , a Tech Recuritmnet firm with 27 years of history locally, is looking out for Customer Service Agent, on a 12 months contract role, working location at Suntec area.

Job Scope

· lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues

· Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.

· Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback

· Handle emails as assigned by team leader

Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Job Description

Candidates must have 8+ years of experience in production Support in a banking environment.

Must have exposure to technical requirements, analysis and development.

Knowledge of ITIL Concepts.

Knowledge of SRE Methodology for Incident management.

Requirements

Manage L2 Support for day to day incidents / service request.

Ensure all SLA defined for Production support are met.

Support the system architect in the raising and maintenance of technical debts.

Adopt SRE principles to help build a more robust and stable production.

Align with the providers and Infrastructure in respect to lifecycle or IT services.

Responsibilities:

• Receive, process, generate, compile and monitor invoice payment on a daily/weekly/monthly basis in line with established payment cycles and client requirements
• Retrieve finance data with competency to review and analyze the data, reporting to line manager.
• Manage vendor, staff salary and ad-hoc spending
• Monitoring of Business health in an overall manner and report to line manager on a weekly basis or if required.
• Generate financial summaries for inclusion in monthly report following company Template
• Reporting and administrative support
• Ah-hoc works and company platform (similar to SAP) for billing purpose as assigned
• Liaise with Indian Team for meeting.
• Taking the lead of the Finance related manner and proposed method and solution for cost saving and related methodology.

Requirements:

• Min Diploma in related field.
• 2-3 years of Finance related experience.
• Willing to work in different time zone with India Team.
• Knowledge on MS Office.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

What you'll do:

In this role as an IT Support Specialist (Contract), you will be key in ensuring the smooth operation of IT systems within the organization. You will be responsible for managing Service Management ticket queues, troubleshooting hardware, software, and networking issues, and supporting various project initiatives. You will also assist with asset management, employee onboarding, and documentation creation, and help track and report on performance metrics to meet key project deadlines. Sensitivity and discretion will be necessary to handle confidential and sensitive information.

• Manage Service Management ticket queues based on priority
• Provide troubleshooting support for incidents and requests involving hardware, software, or networking
• Support or lead IT projects and initiatives
• Assist with asset management to ensure accuracy of the Asset Inventory Database
• Help with onboarding new employees by preparing IT equipment
• Create documentation, including policies, processes, training materials, and knowledge base articles
• Understand and report on performance metrics
• Manage project assignments to stay on track for critical goals

What you bring:

The ideal candidate for this role of an IT Support Specialist (Contract) has at least two years of experience in IT support and customer service roles within a mid to large-sized organization. You will have proven experience troubleshooting and providing technical support across various platforms, including both Windows and Apple operating systems. Your strong technical background will allow you to manage the lifecycle of IT equipment and execute tasks to completion. You are a team player with excellent customer service skills, able to work independently while following ITIL principles.

• Minimum 2 years' experience in IT support and customer service
• At least 2+ years' experience in a service and support technical role (700+ user environment)
• Strong customer service skills with the ability to work with a diverse range of individuals
• High proficiency in Windows and Apple operating systems, platform software, and hardware
• Strong technical skills with the ability to complete projects independently
• Experience managing the full lifecycle of IT equipment and systems
• Strong teamwork and the ability to work unsupervised
• Understanding of ITIL principles

What sets this company apart:

Our client is a global leader in life sciences, focused on delivering innovative solutions to advance human health. They emphasize collaboration, swift solution delivery, and maintaining the highest quality standards in their work.

What's next:

Ready to unlock your potential? Apply today!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008