Total 61,432 Senior Executive corporate sales executive job vacancies in Singapore

• Position : Senior Accounts Executive (Maternity Cover - 5 Months)
• Location : Kallang
• Working hours : Monday - Friday (Office Hours)
• Salary (commensurate with experience) : Up to $4500
• Duration : 5 Months Contract
• Industry : Electronic Parts Supplier

Main Responsibilities:

• Full set of accounts & reporting, ensure accurate and timely financial reporting to Bulten in compliance with corporate standards
• Oversee Inventory processes, including OBS and valuation
• Monitor and analyze KPI, including negative & low GP Margins
• Prepare Audit schedules and coordinate the preparation and submission of tax schedules to ensure compliance with regulatory requirements
• Perform monthly bank reconciliations and resolve any discrepancies promptly
• Prepare and maintain detailed balance sheet schedules to support audits and financial reviews.

Requirements:

• Minimum Diploma Holder
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Ensure a smooth and efficient sales administration process flow and coordination to maximize customer satisfaction.
• Assist Account Managers in preparing detailed and accurate sales quotations in response to customer inquiries, with timely follow-up.
• Respond promptly to customer requests for quotes and product information, whether for new purchases or renewals of licenses/maintenance agreements.
• Verify pricing before submitting to the Purchasing department to process purchase orders.
• Process confirmed sales orders efficiently.
• Address customer delivery inquiries and collaborate with the Operations team to coordinate logistics.
• Escalate any maintenance or support issues reported by customers to the Operations team.
• Collaborate closely with Account Managers to achieve sales performance targets.
• Maintain accurate documentation of all relevant data.
• Assist Account Managers with tender requirements by coordinating with Suppliers and the Technical Solution team.
• Monitor and follow up on the progress of tenders and provide updates.
• Build strong relationships with customers to identify additional sales opportunities beyond the initially requested products, helping to drive revenue growth.
• Perform additional administrative tasks as needed or as assigned by the company.

Requirements:

• Diploma in Supply Chain/Logistics or preferably in Information Technology or IT System Integrator industry.
• At least 2 years of working experience in a similar industry.
• Proficient in using MS Office Applications.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

5 days including weekend.

• Perform daily manufacturing and job scheduling activities.
• Manage manpower planning and supervise coordination and scheduling processes.
• Ensure adherence to discipline and established standard operating procedures within the Operations Department.
• Implement and sustain 5S practices to boost productivity.
• Supervise distribution and warehouse management processes.
• Work closely with different departments to resolve issues and accommodate changes in project requirements, products, or delivery schedules.
• Undertake other tasks as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Scope:

• Handle full set of accounts including accounts payable, receivable, general ledger, etc.
• Reconciliation of Balance sheet accounts including creditors, intercompany, fixed assets and banks
• Consolidation of management accounts and financial reports
• Prepares quarterly GST submission and other statutory returns
• Cash flow and other financial forecast

Job Requirement:

• Min Diploma/Degree in Accountancy or any other equivalent certifications
• Able to start work immediately or within a short notice
• Able to use SAP would be an added advantage

Interested candidates do send in your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Telok Ayer

8.45am to 5.45pm (Mon to Fri)

Responsibilities:

• Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, group companies etc.
• Train and guide assistants in their support role
• Manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols
• Ensure reserves are provided or updated in a timely and realistic manner
• Add value to underwriters by advising underwriters on issues discovered during claims handling such as gap in policy wording and risk improvement
• Periodic review of files, as and when required
• Ensure recovery claims are pursued and followed up periodically
• Compile monthly/quarterly statistics and any other statistical data when required
• Any other ad hoc duties as may be assigned by the superior.

Requirements

• Minimum Degree in maritime studies or relevant marine claims experience
• Need to obtain BCP, PGI and CommGI papers (before/ after started work)

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Chateraise Singapore has vacancies for Administrative Executive (Japanese Speaking)

Job description

• Handling and resolving customer complaints and following up with customers to ensure high level satisfaction
• Provide support and maintenance of company's social media accounts
• Provide strategic insights and recommendations for online/digital marketing
• Ensure smooth communications between all channels of business
• Preparation of regularly scheduled reports (daily / bi-weekly / monthly)
• Inventory management of stocks
• Support sales team in the ordering and distribution of materials.
• Maintain and upkeep all office administrative records
• Event preparation and execution
• Any other ad hoc duties

Requirements

• Degree/Diploma in Marketing, Communications, Graphic Design or related field.
• Minimum of 1- 2 years of relevant experience working in relevant field
• Proficiency in Adobe creative software (e.g. Photoshop, In-design, Illustrator, Premiere, etc.) is required
• Proficient in MS Office Applications
• Require Languages: English, Chinese and Japanese JLPT 2 (for liaise with Japanese and Chinese speaking partners)
• Collaborative, proactive and solutions orientated
• Excellent communication and interpersonal skills
• Team player with a positive attitude and pleasant deposition
• Independent and self motivated
• Flexible and adaptable to new challenges
• Resourceful, able to work under pressure and committed to work
• Keen interest in social media content development
• Able to commence work within a short notice
• 5 days work week (8.30AM - 6.30PM)
• Work location: 1 Buroh Lane Singapore 618292
• Interested candidates are welcome to email CV to [email protected] (No Agents please/ No Quota)

• Check and process AP Invoice, Prepare payment vouchers, Record Data.
• Check and process incoming funds, Issue sales invoice and receipts, Record Data.
• Perform monthly reconciliation of vendor statements of accounts and ensure payments are processed timely.
• Perform monthly AR aging review.
• Review customer purchase order received / letter of acceptance.
• Support compliance, internal controls and audit matters.
• Any other ad-hoc duties assigned by the supervisor.

Requirements

• Minimally nitec and above with 2 years of releavant experience would be preferred

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Engage new customers, build strong relationships, and present tailored solutions.
• Participate in bids and secure new contracts for the organization.
• Prepare accurate quotations, cost sheets, PRs, POs, and delivery orders promptly.
• Coordinate delivery schedules with vendors and customers to ensure smooth operations.
• Generate and validate billing reports for accurate invoicing and reconciliation.
• Track quotations, POs, and payments; manage technical requests and RMAs.
• Maintain accurate data entry and records in Enterprise Systems.
• Negotiate vendor agreements to optimize costs and performance
• Prepare and oversee ITQ submissions, collaborating with all relevant stakeholders.
• Manage marketing initiatives, customer database updates, EDMs, and outreach programs.
• Stay updated on focus products, explaining features and processes to customers.
• Identify sales opportunities through lead follow-up and proactive outreach.

Requirements

• At least 2 years of experience

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

About the Finance Department:

The Finance Department oversees the organization’s financial activities, ensuring accuracy, transparency, and compliance with regulations. It collaborates closely with other teams to support strategic decision-making and resource allocation. Additionally, it plays a crucial role in maintaining financial stability and sustainability, contributing to Fei Yue’s overall mission of serving the community effectively.

Responsibilities:

Accounts Receivable:

• Fee collection, deposit and timely posting of entries and passing of journals
• Work closely with centres to ensure smooth operation and compliance to procedures
• Perform account receivable reconciliations and investigate and resolve any irregularities
• Manage and update customer information
• Issue invoice and statement of account
• Assist in AR aging review
• Prepare quarterly schedules for period end closing
• Assist in statutory and special audit

Requirements:

• GCE ‘A” Level/Diploma holder (qualification in accounting or finance is a plus)
• Proficient with Microsoft Excel
• Comfortable interacting with people with good interpersonal skills
• Detail-orientated and meticulous
• Able to work under some pressure with time sensitive tasks
• Good problem-solving skills

Work Location: Apex @ Henderson

Job Responsibilities:

• Manage and supporting export operations.
• Execute export documentation in compliance to customer, airline, destination customs and agent requirements.
• Manage Dangerous Goods (DG) team in shipment handling.
• Manpower planning, handling claims and incentives for the export operations team.
• Generating weekly and monthly statistics reports for Management reporting.
• Liaison for Singapore Customs matters.
• Engage with Ground Handling Agents for operational matters.
• Ensure operational compliance with regulations.
• Invoice recovery for all invoice pertaining to export office.
• Other adhoc tasks assigned.

Job Requirements:

• Candidate must possess at least ITE/ Diploma and preferred in Logistic/Transportation or equivalent study.
• Proficiency in MS Office (Word, Excel, PowerPoint) & equipped with IT skills will be preferred.
• Good at statistics and willing to undertake projects.
• Service Oriented with a high sense of urgency.
• Ability to communicate in fluent English and good writing skills.
• Willing to take shift duties.

Job Description:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel

Requirements:

• Degree in Hospitality Management or other relevant qualification
• Oral and written fluency in English. Fluency in another language is an advantage
• Commitment to work rotating shifts, weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

JK Tan (R1875280) Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified

Duties & Responsibilities

• In charge of the full spectrum of Accounts Payables and General Ledger function assigned.
• Liaison work with vendors, internal and external auditors, banks and regulatory agencies.
• Handle the entire F&B accounting activities independently up to finalization of accounts and audit.
• Ensure all payments to suppliers, staff, and other external parties are made according to company policies and procedure.
• Analyze revenue and expenditure trends and recommend appropriate budget levels, and ensure expenditure control.
• Assist in budgeting and forecast annual profit, capital, cash and other short-term plans.
• Ensures that accurate bookkeeping is administered and that revenue and costs are booked in the correct time period.
• Update and maintain product list.
• Verify and review accuracy of material, product and inventory cost .
• Handle the fixed asset register, including sighting and reconciliation with system.
• Liaise with tax agent and prepare quarterly and yearly tax computation.
• Prepare audit schedule and liaise with external auditor on audit matters.
• Assist implementation of policies and procedures within the Finance department.
• Implement Process Improvement and Internal Control.
• Reconciliation of stocks for F&B & Retail Shop.
• Analyses the food and beverage cost.
• Assist Finance Manager during month end closing including preparation of general ledger journal and audit schedules.
• Involve in monthly stock take for F&B & Retail Shop.
• Other duties or special projects assigned by management.

Qualifications, Knowledge & Experience

• Diploma and above in Accounting or its equivalent
• Chartered Accountant preferred
• At least 5 years’ similar experience in the hospitality/F&B industry
• Cost & inventory control experiences preferred
• Able to work in a team and interact with people at all levels
• Good computer knowledge.
• Proficient in Microsoft Office Skills; Working knowledge in Sun Accounting System is an advantage
• Bilingual in English and Chinese is a must (need to liaise with Chinese speaking counterparts)

Duties of Shipping Operations Executive (Part-time): 6 months (December 2024 to May 2025)

Managing inbound and outbound documentation for vessels

Planning departure schedules to maximize cargo efficiency

Liaising with internal team members (transport and warehouse) to ensure shipment fulfilment is on track

Supporting the operations team in daily tasks and coordination efforts

Location: Chinatown Office (walking distance from MRT)

Part Time: Half Day

Amount: $20 per hour

Mon - Fri 8.30am to 6pm

The HR Executive will be responsible for managing end-to-end recruitment processes, including sourcing, posting job ads, interviews. The role also involves liaising and attending recruitment fairs, handling onboarding and offboarding processes, ensuring compliance with employment laws

Recruitment

• Advertise vacancies on all major job posting sites

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates and arrange appointment with hirings

• Source candidates through various channels ( job portal, recruitment agency etc) and explore new sourcing channels

• Work closing with hiring manager to understand requirement

• Prepare necessary papers for the hiring process including offer & negotiation

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

Recruitment Fairs

Liaise with organizers and attend recruitment fairs to attract potential candidates.

Onboarding and Offboarding

• Facilitate smooth onboarding processes for new hires.

• Manage offboarding procedures, ensuring all exit formalities are completed.

.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Employment Legislation

• Proficient in Microsoft Office/Excel with an eye for details

Berries is THE home to a passionate and dynamic team of educators. Here we treasure learning, embrace change and constantly spur each other towards growth and excellence - doing it all in the spirit of fun and good cheer!

If you have a passion for the Chinese language, love nurturing the young, and enjoy learning and growing, join our Berries family to make a difference in the Chinese landscape of Singapore, one life at a time!

School Affairs Executive

You are the first point of contact, the ambassador for Berries!

Embracing our Company’s mission and values, you will strive to serve and delight our customers. You are expected to show strong product knowledge and administrative excellence in support of outlet's operational and administrative needs.

To excel in this position, you will need to: -

· have a good command of English and Mandarin (in order to liaise with Mandarin speaking Associates) to support customer’s needs

· enjoy delighting customers

· display a warm and cheerful disposition

· show proficiency in MS Office applications

· work on weekends

Join us as a permanent staff to enjoy the following Employee Benefits

· Annual leave + Paid Berries Holiday Leave up to 20 days

· AWS +Variable Bonus

· Flexi Benefits (Outpatient, Specialist, Dental, Wellness, Optical, TCM etc)

· Weekend Incentive

· Comprehensive training provided

· Enrichment programmes for holistic personal development

· Excellent career opportunities

· Long service award

· School fees discount for staff children

Join us and be part of our Berries family!

启发孩子 温暖世界

百力果等着你

想不想牵着孩子的手走一段路，让他的学习生涯更添色彩？

想不想为孩子的心灵开一扇窗，让他进一步认识华文的美？

现在就迈出第一步，成为百力果人，和我们一起学习与成长，互相激励，追求卓越。

校务行政人员

公司的品牌大使。秉持公司信念，熟悉产品知识，

提供优质接待服务，具备卓越行政执行力。

如果你……

• 具备中英双语 听、说、读、写能力

• 开朗活泼

• 享受客户服务工作

• 精通 MS Office

• 周末能值班

期待你加入我们，成为全职校务行政人员。

无固定期限合约。

享有福利如下:

• 长达20天的年假+带薪百力果假
• 第13个月 + 可变动花红
• 灵活福利 (门诊、专科、牙科、养生、眼部护理、中医等)
• 周末津贴
• 全面性在职培训
• 美学熏陶 心灵成长
• 职业发展规划
• 长期服务奖励
• 员工孩子学费优惠

现在就与我们联系！

We are expanding! If you have a love for design and have an eye for details, we want you!

We strongly believe in developing talents and providing career progression and we are looking for highly motivated and passionate individuals to join our dynamic and growing company to create elegant and timeless designs.

Join us as an Interior Design Executive and gain exposure through opportunities to work with high-net-worth clients and projects as well as potential collaborations with other leading industry brands.

Responsibilities:

● Develop design proposals, space planning, and FF&E schedule.

● Strong material knowledge and good colour scheme application.

● Produce schematic drawings on AutoCAD and SketchUp.

● Liaising with prospective clients to understand the design brief.

● To work closely with the project management team and to do quality checks to ensure the design is complied and works within a set timeline.

● Assist to coach team of in-house designer/s.

Who are we looking out for:

● Meticulous, detail-oriented with high artistic value.

● Confident, eloquent, and exhibiting good interpersonal skills.

● Able to work independently and self-motivated.

What you can expect out of this job:

● Opportunity to participate in design awards and editorial features.

● Taking on bigger projects as part of job progression.

● Be part of the dynamic creative culture.

Qualifications:

● Proficiency in SketchUp, Photoshop, and AutoCAD.

● Proficiency in Microsoft Excel and PowerPoint.

● At least 3 years of experience in the relevant field.

● Diploma/Degree in Art/Design/Architecture or equivalent.

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

Our Customer Service Department serves as the primary interface between our organisation and CPF members. As part of the Customer Service Team, you will play a crucial role in assisting CPF members in making well-informed decisions about their CPF savings by understanding and addressing their information needs with a professional and compassionate approach.

In this role, you will:

• Manage and deliver personalised service to address CPF members' enquiries related to CPF schemes and services through various channels, including but not limited to calls (video calls included), counters, text messaging, contact centres and service centres.
• Engage with CPF members in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships.
• Identify and address CPF members’ needs, with a goal of achieving total satisfaction.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Demonstrates strong customer service to handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach.
• Relevant experience in a call centre environment.
• Possesses strong communication skills, including active listening and clear articulation.
• Ability to solve problems, alleviate conflicts, and escalate issues tactfully.
• Capable of learning quickly and thinking on the spot to resolve any issues with a customer-first business mentality.
• Ability to provide support, answer questions, and resolve issues efficiently.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

We welcome fresh graduates in any discipline and candidates without working experience to apply. To help us better understand your academic background, please provide an official or unofficial copy of your academic transcript, as well as any other relevant documents or certificates that you believe would support your application.

Please be advised that upon initial appointment, the successful candidate will assume the role of Customer Service Associate. The official title of Customer Service Executive will be conferred following the successful completion of our structured modular training.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

We are looking for a Executive, Infrastructure and Network to join the team.

As an Executive for infrastructure and network, you will respond to requests for technical assistance in person whenever necessary. You will also be expected to facilitate end user training to ensure proper usage of IT equipment.

Responsibilities:

· Respond to requests for technical assistance in person, phone, email, onsite support or remote access.

· Installing, configuring, testing and maintaining network-related operating systems, applications, software and management tools.

· Identify and escalate situations requiring urgent attention.

· Track and route problems, requests and document solutions along with logging all help desk interaction after every issue if necessary.

· Trouble shooting, diagnosing and resolving hardware, software and other network system problems.

· Assist with the management and maintenance of the network infrastructure, such as switches and Wi-Fi access points.

· Assist in creating network and email accounts for new users in the company.

· In charge of setting up computers for new users and guarantees fast delivery of tools to users in various locations if needed.

· Conduct IT audit and certification process.

· Assist in drafting IT security and governance SOPs.

· Facilitate end-user training to ensure the correct usage of IT equipment for users.

· Any other projects that are assigned by the manager.

Job Requirements:

· Higher Nitec or Diploma in IT, Engineering or of a similar discipline.

· At least 3 years of experience in a service desk or helpdesk environment.

· Proactive, resourceful and willing to learn and take on responsibilities.

· Team player with strong analytical, communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.