The Opportunity

We are seeking a suitable candidate for the role of Director, Conduct and Culture. As a member of the Fit and Proper Committee, you will be responsible for reviewing and assessing the suitability of new and existing agents and representatives. You will lead the company's conduct and culture agenda from a compliance perspective, ensuring initiatives are implemented to promote behaviors aligned with our values and regulatory standards. The role reports to the Head of Regulatory Liaison, Conduct & Culture.

Responsibilities

• Review and assess matters pertaining to fitness and propriety of new and existing agents/representatives as a member of the Fit and Proper Committee
• Drive the conduct and culture agenda of the company from a compliance perspective through timely identification and implementation of conduct and culture initiatives to improve awareness of sound conduct and culture behaviour based on the company’s values and regulatory outcomes
• Ensure that the company’s fit and proper, outside business activities and consequence management frameworks are sound, robust and effectively implemented
• Provides advise to business stakeholders on conduct and culture matters
• Works independently with minimal day-to-day guidance.
• Conduct trainings on conduct and culture matters
• When applicable, report irregularities to Management which may include Senior Management of the various business units we support.
• Involved in company or department initiatives, including policy and procedure improvements.
• Handle regulatory queries and engagements where required

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Diploma or Degree in finance, business, or related fields
• Minimum 10 years of related insurance industry experience
• Market conduct compliance background is required
• Professional qualifications such as FLMI, Diploma in Life Insurance, CMFAS Exams (M5, M9, M9A, CHI, M8, M8A), Diploma in Financial Planning will be preferred
• Proficient in Microsoft suite of applications; generally tech savvy
• Knowledge of key rules and regulations governing insurers and financial advisers
• Possess an ethical and tenacious mindset
• Ability to problem solve
• Collaborative attitude and team player

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Assistant Director (Legal Service), Local Statutory Board.

Responsibilities:

We are looking for dynamic Legal professionals to join one of Singapore's fastest involving Statutory Board that is making waves and impacting lives in the local community scene.

If you are passionate in serving the local community and wants to be part of the winds of change that is sweeping the grassroots scene through your contribution in the legal fraternity, then this is the career opportunity for you.

Selected candidate will be part of the Board's Legal Division. Selected candidate will provide legal advice and support to PA's Divisions and Grassroots Organisations (GROs) in all aspects of its functions and duties including:

(a) Working with senior management to develop and implement policies and actions;

(b) Drafting of regulatory instruments such as legislations and subsidiary legislations under the purview of PA;

(c) Providing legal advice and interpretation with respect to various legislations administered by PA, as well as all other laws of Singapore as required by PA in the discharge of its duties and functions;

(d) Drafting, reviewing and providing sound legal advice on a broad range of legal issues;

(e) Drafting, vetting and advising on general corporate and contractual matters including, but not limited to, tender documents, Memorandum of Understanding (MOUs), tenancy agreements and other commercial documents;

(f) Developing and setting in place internal legal processes and guidance for the various PA Divisions and GROs, including setting up a repository of legal advice rendered to PA;

(g) Advising and managing potentially contentious matters;

(h) Managing and liaising with external lawyers; and

(i) Undertaking such other tasks/projects as may be assigned from time to time.

Requirements:

(i) A law degree and be called to the Singapore Bar (or other commonwealth jurisdictions).

(ii) At least 4 years post-qualification experience.

(iii) Corporate work experience (especially in contract law) would be an advantage.

(iv) Versatile and self-motivated with strong analytical skills.

(v) Able and willing to multi-task and work well under pressure handling a wide range of legal work.

(vi) Good communication and interpersonal skills; the ability to write and reason clearly and compellingly is essential.

(vii) Team player who is also able to work independently with minimal supervision.

Interest applicants, please do apply here, thanks. Alternatively, you can send your updated CV to [email protected], attention Brendan (EA: R21100773) and we will try to get back to each and every applicant on the suitability of your profile.

An attractive remuneration and compensation benefits package awaits the successful applicant. More importantly, a career path that is impactful and rewarding. Thank you once again for your perusal.

• In depth expertise in at least one of the Data and Analytics domains – data strategy development, data warehouse & big data implementation, business intelligence applications, machine learning / artificial intelligence domains
• Good knowledge of the Information Management framework, including operating model, data governance,data management, data security, data quality and data architecture.
• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOpsautomation and engineering using CI/CD tools, code repositories and issue tracking and management.
• Experience in developing analytics application on public cloud stacks (Azure, AWS or GCP)
• Certifications in Data Analytics tools and environment (big data technologies, cloud certifications, data integration, data management, or visualisation tools) would be an advantage.
• 10 – 12 years of experience in data and analytics projects (data warehouse, data analytics, business intelligence and machine learning).
• 6 – 8 years of experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model.
• 4 – 6 years of experience in leading data and analytics projects as a delivery lead responsible for overall project outcomes (client and commercial)
• Experience in at least one of the industry or domain – Government and Public Services, Logistics,Manufacturing, Supply Chain, Financial Services, Retail, Consumer Products

Job Description

The Event Director for FHA is the visionary leader responsible for the brand's overall ownership, exceptional customer experience, and sustained growth. This role focuses on market leadership by identifying expansion opportunities in adjacent markets and sectors through innovative strategies like mergers and acquisitions (M&A), new product launches, and geo-adaptations.

The Event Director is accountable for the brand's P&L, ensuring financial, operational, and customer performance excellence across all products. Collaborating with Marketing and Operations, the role emphasizes revenue growth and margin improvement, while driving innovation and long-term strategies to maintain the brand's industry prominence. The individual will be recognized as a thought leader, with deep market insight and a strong network of industry relationships.

Key Responsibilities

• Develop and execute strategic plans to enhance the value proposition and market positioning of FHA products.
• Improve customer experience and drive brand growth through M&A, new launches, and geographic expansions.
• Deliver complementary products, including conferences and seminars, to strengthen the brand ecosystem.
• Identify new market opportunities and integrate them into product and brand strategies.
• Lead the creation of 3-5 year brand strategies for sustained growth.
• Own the brand's P&L, ensuring financial, operational, and customer performance metrics are met.
• Collaborate with the Sales Director to set revenue targets and develop effective sales strategies.
• Maintain key customer relationships, ensuring alignment with their business strategies and needs.
• Oversee the design and strategic changes of the event floorplan to optimize customer experience.
• Innovate with new formats, features, and partnerships to attract buyers, enhance engagement, and increase revenue.
• Implement pricing strategies to boost profitability and achieve long-term goals.

Success Metrics

• Brand P&L performance and gross revenue.
• Year-on-year gross margin and profit growth.
• Customer satisfaction and loyalty indicators, including re-book rates and Net Promoter Scores (NPS).
• Market positioning, customer engagement, and industry eminence.
• Successful execution of new product launches and strategic initiatives.

Qualifications

• Bachelor’s Degree or equivalent from a recognized university.
• 12–15 years of experience in a brand or product role, including 5–8 years in a leadership position within a multinational organization.
• Proven success in developing and executing brand and sales strategies.
• Expertise in managing relationships with international customers across diverse regions and cultures.
• Charismatic, independent leader with strong communication and interpersonal skills.
• Strategic mindset with a proven ability to define and achieve revenue targets.
• Experience in reporting, budgeting, and forecasting processes.
• Strong collaboration skills within a matrixed business environment.
• Ability to inspire, engage, and build trusted relationships with senior-level stakeholders.
• Willingness to travel to APAC (20–30%).

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Job Summary

The Director of Food & Beverage, a key member of the hotel's leadership team, is responsible for strategically planning, directing, and managing all food and beverage operations. This includes overseeing multiple outlets such as restaurants, bars, room service, banquets, and special events. The role is designed to ensure the highest standards of service and quality, with a primary focus on driving guest satisfaction while maximizing profitability and operational efficiency.

Job Responsiblities

Leadership & Strategy

• Lead and manage the entire food and beverage service team, including restaurant managers, banquet staff, and support teams.
• Develop and execute food and beverage strategies aligned with the hotel's vision and financial objectives.
• Oversee the creation and implementation of innovative menus, beverage lists, and F&B promotions to enhance the guest experience and revenue generation.

Operational Excellence

• One of the top priorities of the Director of Food & Beverage is to ensure that the highest service, hygiene, and safety standards are consistently maintained in all F&B outlets. This commitment to quality and guest satisfaction is a cornerstone of our operations.
• Monitor daily operations and ensure that all outlets run smoothly, promptly addressing guest feedback, complaints, or service issues.
• Oversee banquet operations, ensuring seamless execution of weddings, corporate events, and social functions.

Financial Management

• Develop and manage the F&B budget, including forecasting revenue, expenses, and profitability goals.
• Monitor financial performance, analyzing sales, costs, and profitability to implement corrective measures as needed.
• Collaborate with the Sales & Marketing team to drive F&B revenue through promotions, partnerships, and innovative marketing strategies.

Guest Experience & Quality Control

• Maintain close interaction with guests to ensure satisfaction, personalized service, and the highest-quality dining experiences.
• Drive guest loyalty by consistently delivering exceptional F&B experiences and maintaining high standards of service.
• Develop guest feedback mechanisms to continuously improve and innovate food and beverage offerings.

Job Requirements

• Minimum of 5 to 7 years of progressive F&B management experience in luxury hotels or fine dining establishments, with at least 3 years in a senior leadership role.
• Strong financial acumen, with the ability to manage budgets, analyze financial data, and implement cost-control strategies.
• Proven track record of delivering exceptional guest experiences and driving F&B profitability.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, high-pressure environment while maintaining composure and focus.

About the Job

The Managing Director will be responsible for overseeing the day-to-day operations of the company, developing and executing business strategies, and ensuring the overall growth and success of the organization. This role requires strong leadership, strategic thinking, and the ability to drive a high-performance culture. The ideal candidate will be a seasoned leader with extensive experience in operations management, project management, and compliance, capable of driving efficiency and fostering a culture of excellence.

Key Responsibilities:

• Accountable for developing and executing a strategic plan to significantly grow the business, delivering tangible and measurable outcomes in line with the company's overall objectives.

• Build a positive relationship with stakeholders to grow the technical capability for technology commercialisation.

• Interface and build sustaining relationships with all levels of staff and external stakeholders.

• Manage and develop a diverse team of employees and strategic partners to provide commercial and technological expertise across industries and sectors.

• Demonstrate excellent skills at negotiating business deals including license deals, agreements, term sheets, and other business collaboration.

• Confidently lead internal and client meetings, offer knowledgeable observations and suggestions; establish credibility by insights shared; encourage and motivate others to communicate ideas.

• Drive continuous improvement initiatives across operations to enhance efficiency, productivity, and quality.

• Oversee the planning, execution, and delivery of all projects, ensuring they are completed on time, within scope, and budget.

• Ensure all operations adhere to local, regional, and international regulatory requirements and industry standards.

• Develop and manage the operations budget, ensuring efficient allocation of resources.

To be successful in this role, an ideal candidate shall meet the following expectations:

• Strong financial acumen and background in Life Science or Venture Capital

• Visionary leadership

• Effective management and delegation

• A hands-on person who is detailed and result-oriented

Qualification & Requirements

• A good degree in Life Science, Business/Business Administration, Economics, Commerce, Finance, Management or other relevant field from a leading university.

• 15+ years of relevant working experiences in a senior management position in one or more of the following: Venture Capital, Business development/management/administration, investment facilitation, corporate finance or related areas.

• Entrepreneurial drive and demonstrated track record of work on issues related to enterprise development, e.g., Professional experience with a seed fund, business accelerator, or SME support organizations.

• Experience in creating public and private partnerships at national and international levels.

• Strong set of personal values including integrity, honesty and service orientation.

• Proven ability to lead, inspire, coach and develop the team, including people from different backgrounds and culture.

• Practical experiences in piloting, implementing, scaling up ideas/solutions.

• Strong analytical capability, with financial analysis and financial modelling skills.

• Self-motivated individual and able to work under tight deadlines in a dynamic environment with competing demands for resources.

We are a Singapore based private education institution with 4 years Edutrust. Due to business expansion, we urgently need a Business Development Director. He/she is responsible for leading a company's business development efforts to increase revenue and profits. Their duties include:

• Developing strategies: Creating and implementing business development strategies and activities
• Identifying opportunities: Finding new business opportunities, markets, and trends
• Building relationships: Developing and maintaining relationships with customers, suppliers, distributors, and partners
• Leading negotiations: Negotiating favorable terms with partners and clients
• Driving growth: Leading sales, marketing, and customer service teams to drive growth
• Setting objectives: Helping to shape the company's long-term objectives
• Recommending new products and services: Identifying and recommending new products and services
• Writing proposals: Writing proposals and plans
• Tracking performance: Evaluating existing partnerships and sales efforts
• Communicating: Communicating business development strategies with internal stakeholders

Requirements:

• Should have a bachelor's degree
• They should also have excellent communication, negotiation, and interpersonal skills, and a strong understanding of market trends
• Have strong ties in China to develop China and South East Asia market
• Proficient in Chinese is preferred
• Require flexible working hours
• Require to travel between Singapore and China
• Strong education network in China
• To recruit minimum KPI of 200 students per year

Reporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

OVERALL OBJECTIVES

• Drive Market Share and Revenue Performance through proper pricing and mix management using competitive reports.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rd party sites and the GDS.
• Responsible for effective implementation and compliance with Kempinski Revenue Management Standards.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

REQUIREMENTS

• Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.
• Min five (05) years relevant experience.
• Strong analytical skills.
• Knowledge of PMS, Opera, Duetto, SynXis is imperative.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Assistant Director, Fundraising is responsible for leading and directing the fundraising strategies, campaigns and capital development initiatives. He/she will contribute to bringing a philanthropic spirit to the local community, focusing particularly on the public with the aim of developing a stronger commitment towards charity.

Responsibilities:

• Lead and manage the team towards THKMC and department success within all regulatory requirements and internal governance policies.
• Lead and develop creative and innovative fundraising strategies which shall be continually reviewed and adapted whenever necessary, to secure funding to support the organization's goals and service strategy.
• Cultivate and secure corporate partnerships, sponsorships and approach trusts, government agencies and other bodies that could potentially make grants to the organization.
• Lead and ensure that fundraising goals are achieved and tracked as well as meeting donors' expectations.
• Strategize and improve the digital marketing efforts and social media presence.
• Assess fundraising strategies effectiveness and modify accordingly to align with the organization's goals.
• Lead and ensure compliance to best practice in Direct Marketing, Data Protection and the Guiding Principles for Fundraising.

Requirements:

• Degree in Business/Marketing/Media/Social Services
• At least 12 years' of relevant working experience, with at least 5 years in a leadership position.
• Ability to adapt, evolve and collaborate with others across different environments.
• Meticulous, strong organizational and interpersonal skills with ability to function in a multi-cultural environment.
• Desire to excel and thrive in a dynamic social service setting.
• Possess service-oriented attitude and strong in stakeholder management.
• Proficient in MS Office skills in Microsoft PowerPoint, Word and Excel.
• Good knowledge and understanding of social media marketing and other digital marketing tactics.
• Excellent communication and written skills.
• A passion to serve.

• In depth expertise in at least one of the Data and Analytics domains – data strategy development, data warehouse & big data implementation, business intelligence applications, machine learning / artificial intelligence domains
• Good knowledge of the Information Management framework, including operating model, data governance, data management, data security, data quality and data architecture.
• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOps automation and engineering using CI/CD tools, code repositories and issue tracking and management.
• Experience in developing analytics application on public cloud stacks (Azure, AWS or GCP)
• Certifications in Data Analytics tools and environment (big data technologies, cloud certifications, data integration, data management, or visualisation tools) would be an advantage.
• 10 – 12 years of experience in data and analytics projects (data warehouse, data analytics, business intelligence and machine learning.
• 6 – 8 years of experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model.
• 4 – 6 years of experience in leading data and analytics projects as a delivery lead responsible for overall project outcomes (client and commercial)
• Experience in at least one of the industry or domain – Government and Public Services, Logistics, Manufacturing, Supply Chain, Financial Services, Retail, Consumer Products
• Bachelor degree and above in Computer Science, Information Systems Management, or related fields.

Requirements

• 8+ years of experience in Business Development for Interior Design or Interior Architecture (Commercial Office Fit-Outs).
• Sales and target-driven, with expertise in client management and relationship building in a professional services context.
• Established network within the commercial office design sector.
• Strong communication skills; fluency in English and Mandarin is a plus.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Self-starter, adaptable, and able to thrive in dynamic environments.

Roles & Responsibilities

• Develop and implement sales plans to enhance market share and profitability, collaborating with the Managing Director to achieve sales targets and analyze financial performance.
• Ensure project management standards meet industry benchmarks, securing competitive pricing and maximizing contract margins.
• Grow and maintain the business portfolio by identifying new market opportunities and high-potential clients, while implementing effective sales strategies.
• Collaborate with interior designers, marketing teams, and contractors for resource needs, and prepare proposals and tender submissions
• Build strong relationships with clients and stakeholders, ensuring compliance with regulations.

Send your CV and portfolio via email in PDF version to [email protected].

• Accelerated growth plans in the new FY
• Strong track record of internal mobility opportunities and stability

About Our Client

We are a global brand within the industry with over 50 years of experience. The company is well-known for its investments in innovation; utilising cutting edge technology and insights to optimize operations. You will be part of a dynamic, supporting clients across multiple industries, including retail, healthcare, automotive, and technology. With a strong emphasis on employee development and career progression, the company provides a dynamic work environment where you can grow professionally. Due to expanding business needs, we have now created a Country Finance Director for the Singapore market.

Job Description

Reporting to the Regional CFO, you will oversee and drive the financial strategy of our local operations with revenue size in excess of S$250M+. You will be leading the controllership, FP&A reporting, commercial finance and compliance pillars to achieve business objectives through sound financial oversight. You are a strategic business partner to cross-functional heads and senior leadership to guide the financial decisions of the business and align with regional/global corporate goals. This person should have an eye for efficiencies and identify areas of improvements for finance processes to drive best practices.

The Successful Applicant

• Ideally, you possess a Degree in Accounting/Finance with 10+ years of finance experience with the initial career starting out in Big 4 and moving into MNC environment.
• Strong people leader with the recent years managing multiple teams within finance and proven track record in developing talents for succession planning
• Thrives well in a fast-paced and dynamic environment dealing with high volume business. Candidates from FMCG / retail / Pharmaceutical / Supply Chain will be highly desired
• You possess excellent excellent problem solving, agile and quick to respond to changes
• Great communication and interpersonal skills

What's on Offer

This is a high visibility role that allows candidates to progress within the group and have full P&L responsibilities.

Contact

Jessly Chew (Lic No: R1549000 / EA No: 18S9099)

Quote job ref

JN-102024-6553204

Phone number

+65 6416 9869

Michael Page International Pte Ltd | Registration No. 199804751N

· Lead day-to-day operations

· Develop budgets and financial plans to achieve profitability goals

· Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently

· Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters

· Collaborate with marketing teams to promote company’s services and products

· Translates company's strategic plans into operational plans

· Defines KPI to monitor operational success

· Key interface with clients for the operations team and ensures clients requirements are met in a timely manner

· Develops and manages budget planning to minimise operations expenditure

· Stays up to date to technological changes within the industry

· Develops leadership training programs to increase operational effectiveness

· Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects

· Works closely with other departments

· Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company

· Assists top management in setting goals

Print Art Director

(Conceptual ATL/ BTL)

• Working days & hours: 5 days, Monday - Friday
• Salary: S$ 3,500 - 5,000
• Location: Nearest MRT: Outram Park / Harbourfront)

Responsibilities:

• Lead the print team and oversee development of work for consumer/corporate client campaigns and projects
• Conceptualising and proposing innovative print ideas (ATL/BTL)
• Oversee the day-to-day work of the design team and provide art direction guidance
• Experience work on several projects simultaneously

Requirements:

• Degree in Graphic Design, Fine Arts or equivalent from an accredited art/ design school
• Min. of 3 years professional experience as an Art Director in print and design creative
• Proficient in all the Graphic Design software – Photoshop, Illustrator, InDesign, Freehand is preferably.
• Sound knowledge in print production process preferred

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Location: Singapore

Focus: SEA, GCR, Korea, India | Mid/High Touch Experience

Our Customer Success team advises and guides our wide array of customers as they map any number of business needs to Zendesk. We ensure customers are optimized and scaling effortlessly through impactful engagements, all focused on driving business and technical value. We work to understand a customer’s business, creatively provide solutions to challenges, and ultimately help their business innovate and transform using Zendesk.

A leader within our Success organization is genuinely compassionate, strategic-minded, charismatic, organized and dedicated. They believe that a customer’s experience (CX) is the common thread to transform a business and have a unique ability to instill that knowledge and interest into their colleagues and team. The ideal candidate has deep experience and interest in current and evolving Customer Experience trends.

Reporting into the RVP of Customer Success, fulfilling this role means you will help set and execute against our Customer Success strategy for APAC. You will ensure that the goals of your team and the customers they serve, align to the overall Zendesk Go-To-Market strategy. Ultimately, you and your team will be responsible for ensuring our customers derive value through product adoption and integrations, driving consultative experiences, partnerships, and product health for Zendesk’s largest and most strategic customers in order to mitigate churn and lead to expansion.

Profile:

• Deep experience in building and running Customer Success or Support, Consulting, Professional Services, Account Management or similar function, at scale
• Ability to connect customer success initiatives with organizational goals, demonstrating strategic thinking and foresight.
• Strong analytical skills to interpret data, understand customer behavior, and utilize insights for continuous improvement.
• Results-driven mindset with a proven track record of accountability for customer success metrics and effective execution.
• Natural leader with high emotional intelligence, capable of mentoring teams to enhance performance and engagement.
• Deep understanding of customer needs and a genuine commitment to fostering a culture of empathy within the organization.
• Creative thinker who encourages experimentation to identify new ways to enhance customer value and drive success.
• Excellent interpersonal skills, fostering collaboration across teams to improve customer experience and outcomes.
• Adaptable and resilient, with the ability to lead teams through change while maintaining motivation and focus.
• Sets and upholds high performance standards, with a strong ability to measure and report on customer success metrics.
• Passionate advocate for customer needs, ensuring their voice influences decision-making and strengthens loyalty.

What you'll do:

• Lead and scale a team of Customer Success Managers providing a Mid/High Touch Customer Success experience.
• Manage clear and quality-driven deliverables on a quarterly basis that showcase customer growth, trends, retention, and product/industry maturity
• Design and drive strategic improvements to scale processes, services, and systems to enable the team to exceed adoption, retention, and growth objectives
• Partner with regional Sales, Renewals, and Professional Services leadership to deliver exceptional post-sale experience and outcomes for customers
• Flex between enterprise methodologies and emerging market tactics to elevate the region and set an example for other leaders within the business
• Be a thought leader and establish executive relationships with key customers
• Create a culture of accountability and execution
• Manage, hire, and develop a team of Customer Success and technology experts who have deep industry and technical experience
• Respond to high profile, high-impact customer escalations in a manner that inspires confidence and continued customer loyalty
• Active participation within the Zendesk Customer Experience leadership team, contributing to planning, positioning, and strategy

You will have:

• Experience leading a dispersed customer-facing CS organization, across multiple subregions in Asia, for a portfolio of advanced SaaS products serving tech-savvy customers, with a breadth of exposure to a variety of customer needs.
• Minimum of 7-10 years of management experience
• Excellent oral and written communication and interpersonal skills, business fluency in an Asian language highly regarded
• Demonstrated record of using success and services to drive sales and, more importantly customer experience, forward in an innovative and repeatable way
• Experience forecasting, meeting and exceeding churn and contraction goals.
• Ability to thrive in a high growth, fast paced environment and adapt quickly to changing demands. Experience scaling teams and processes
• Data driven decision maker with a strong focus on execution
• Excellent instincts and proven ability to interface at a senior level with ease
• Experience resource planning including account alignment, planning, and hiring plans
• Willing and able to travel 25-40%
• Gainsight experience is a plus

JOB SUMMARY

• Director, Transportation Finance
• Origination, structuring, coverage and execution of aviation and structured finance mandates in Asia

RESPONSIBILITIES

• Part of the Global Transportation Finance team, based in Singapore, reporting directly to MD & Regional Head of Transportation, ASEAN and South East Asia.
• Strong origination and structuring focus, maintaining senior relationships with clients, building on existing client relationships and continue to add further new-to-bank relationships
• Active role in client and portfolio management, including proactive identification and reporting of risks and concerns
• Keeping abreast of key developments in aviation and structured finance and working closely with internal stakeholders across Coverage, Sustainable Finance, Transition Finance, Financial Markets, to engage actively with clients to spot opportunities.
• Development of junior team members.

Strategy

• Deliver the Transportation strategy as a key team member and align origination efforts to Global Banking aspirations

Business

• Originate aviation and structured finance transactions and targeting cross-sell across CCIB by leveraging existing client relationships and bringing in new-to-bank clients.
• Client interface at senior levels and ensuring that the engagement, services and quality of work meets the highest industry standards.
• Effectively use industry expertise, knowledge and professional network for ideation, generating leads for new deals and assessment of opportunities.
• Structuring of deals including extensive cross border deals, to best meet clients’ needs covering solutions ranging from senior and/ or mezzanine debt and/ or lease options, financing across different parts of the capital structure as well as cross-sell opportunities
• Lead in the preparation and presentation of high-quality pitches and marketing materials for client discussions

Processes

• Responsible as senior deal team member for end to end aspects of a deal covering origination, structuring, pitching, negotiations, due diligence, execution, credit engagement, approval processes and legal documentation
• Efficiently manage multiple stakeholders and deals at the same time working in close coordination with other deal team members, across functions, businesses and geographies.

People & Talent

• Supervise and mentor junior members of the team and contribute to their learning journey
• Lead by example to build the right culture, set objectives and expectations from the junior members and provide feedback through regular engagement
• Collaboration with all internal stakeholders especially senior stakeholders across coverage, risk, other product teams in financial markets and transaction banking, and support functions

Risk Management

• Ensure that new and existing business is consistent with the Bank’s policies, meeting applicable credit and other risk criteria, internal procedures and provide acceptable risk adjusted returns for the Bank, in line with the credit underwriting principles
• Pro-active risk management through strong engagement with clients and management of exposure.
• If and when the situation arise, own-up the transactions and lead the restructuring/recovery along with the distressed/ special assets team

Governance

• Understand and be aware of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Responsible for maintaining relationships, remaining closely coordinated, and working better together with:
• Clients and Prospects of the Bank
• Regional and Global Risk Teams
• Coverage
• Loan Syndications, Capital Structuring, FM and TB
• Credit and Portfolio Management
• Internal Audit
• Business Finance and Legal & Compliance

Other Responsibilities

• Embed Here for good and Group’s brand and values in structured Finance in London; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

Our Ideal Candidate

• Degree from a top tier university
• 10 years of work experience in a bank or financial institution in aviation finance and/or transportation finance
• Excellent knowledge of the aviation industry is a must-have requirement with an established industry network and experience working with airlines and lessors
• Broader experience in shipping finance, corporate finance, structured finance and/or project finance is desirable
• Expertise on financing across debt structures including but not limited to senior secured deals, junior/ mezz facilities, leasing structures, warehousing facilities and working knowledge of other capital markets and structured products (e.g.- ABS) in the industry
• Proven track record in bringing in new clients and business and experience in generating tangible cross-sell for other products.
• Good understanding of sustainable finance and aviation regulations trends in the industry
• Strong demonstrated credentials in leading large complex well-structured transactions and confidently dealing with senior management of clients
• High quality analytical aptitude, interpersonal/ communication and organisational skills
• Strong work ethic, attention to detail and a passion for excellence
• Ability to multitask and deliver under time pressure in a highly competitive and dynamic deal driven environment
• A strong command in any Asian language will be an advantage as the role covers Asia markets.

Role Specific Technical Competencies

• Addressing Customer Needs
• Client Relationship Management
• Cross-Selling
• Financial Statement Analysis
• Industry Knowledge
• Sales Closing and Agreements
• Knowledge of Loan Underwriting

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Develop and implement comprehensive marketing communication strategies aligned with the company’s goals and objectives.
• Conduct market research and analyze trends to identify opportunities for growth and competitive advantage.
• Collaborate with senior management to define the marketing budget and allocate resources effectively.
• Ensure consistent messaging and branding across all communication channels.
  Oversee the creation and maintenance of brand guidelines and standards.
  Lead initiatives to enhance brand visibility and reputation.
  

Qualifications:

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field (Master’s degree preferred).
• Minimum of 10 years of experience in marketing communication, with at least 5 years in a leadership role.
• Proven track record of developing and executing successful marketing campaigns.
• Excellent written and verbal communication skills.
• Ability to think strategically and creatively.
• Strong leadership and team management skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

JOB SUMMARY

• The Operational, Technology and Cyber Risk (OTCR) organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank’s operations, data, and IT systems by managing operational, technology and cyber risk across the enterprise. As a critical function reporting into the Group Chief Risk Officer (CRO), the Group OTCR team serves as the second line of defence for assuring that controls are implemented effectively, in accordance with the OTCR Framework, and for instilling a risk culture within the Bank.
• The Director, OTCR Resilience Risk, Oversight and Monitoring is a permanent strategic role that requires strong business acumen and a detailed knowledge of key regulations, industry trends, and the ability to collate, analyse and opine on disparate information to support bank-wide effort to manage Resilience related risks within risk appetite.
• The successful candidate will have key skills in crisis management, resilience risk, cyber, technology and operational risk management, regulatory environment, and vulnerabilities assessment, and be able to respond in a flexible and collaborative manner to evolving business demands, regulations, and threats.
• This individual will engage with senior stakeholders across the three lines of defence, providing subject matter expertise, advice and deliver services and/or activities specific to resilience risk. This includes advising on effective risk management practices, governance, and oversight; and providing applied knowledge to help support the development of approaches, frameworks, and policies, including guidance and training to staff.
• The role holder will deliver value by providing specialized knowledge, clear direction, and recommendations on how to effectively manage risk. This includes supporting other locations to help make balanced and informed risk decisions. This makes it critical to have senior stakeholder engagement, liaison, and negotiation experience, along with strong communication skills, and an ability to create a compelling, yet simplistic vision, for others to follow.

RESPONSIBILITIES

Strategy

• Lead and manage the pan wide governance for client service resilience ensuring Resilience risks are managed and escalated as necessary.
• Provide and consult on risk forum, reviewing and writing papers, escalating key risk matters to NFRCs & other risk committees and forums

Business

• Provide input into relevant risk committees, resilience fora and self-assessment documents, as required.
• Drive risk, process, control simplification initiatives, including oversight of integration of resilience processes, risks and controls across the business and functions.

Processes

• Risk MI production (trackers, dashboards, key metrics) covering pan wide resilience processes.
• Curating M7 data and attributes, pan bank.
• Review the control activities as mandated by the CSR Policy and applicable Standards.
• Providing expertise to other OTCR teams on risk issues and events creation, tracking and management of issues and events to completion
• Risk & CFCC Service Catalogue Primary Responsibilities
• 1 | Framework Management
• 2 | Risk Appetite
• 3 | Risk Identification, Assessment & Management
• 4 | Governance
• 5 | Learning

People & Talent

• Lead through example and build the appropriate culture and values
• Set appropriate tone and expectations from team, working in collaboration with stakeholders, whilst upholding and reinforcing the independence of the second line
• Training and support in communicating complex technical concepts to internal and external stakeholders
• In addition, this role must work with Single Point of Contact (“SPOC”) coverage teams who face into the respective Business, Region, and Group Functions. This includes enabling the SPOC to provide effective risk oversight by providing:
• Advice in high risk and/or complex matters that require specialised knowledge. This includes providing expertise or deep technical knowledge to support decision making, including interpretation of relevant regulations, data and reports.
• Analysis of internal and external trends to identify and share early risk indicators with the SPOC teams.

Risk Management

• Ensure that all activities are in line with and support of the Operational, Technology & Cyber Risk Framework under the Group’s Enterprise Risk Management Framework.
• Review and assimilate the key principles of the Client Service Resilience Policy & Operational Resilience Standards including its key domains, controls and key roles and responsibilities.
• Ensure early identification and escalation of risks, issues, trends, and developments to line management and relevant stakeholders.

Governance

• Support the engagement with relevant Group Boards to demonstrate a robust strategic governance over resilience.
• Chief Product Owner for the resilience with risk and governance oversight ensuring appropriate prioritisation in delivering the strategic plan.

Regulatory & Business Conduct

• Displaying exemplary conduct and living by the Group's Values and Code of Conduct.
• Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identifying, escalating, mitigating and resolving risk, conduct and compliance matters.

Key Stakeholders

Internal

• OTCR LT
• OTCR SME, Coverage and Central Functions
• First line T&O teams as Standard owners
• ERM Governance

External

• Regulators both central and country regulators as relevant

Other Responsibilities

• Do the right thing: Be brave, be the change; Think client; Live with integrity.
• Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures.
• Better together: See more in others; How can I help? Build for the long term.

Our Ideal Candidate

• 7 plus years experience in risk management within the Banking industry.
• A rigorous and analytical approach to risk management
• Knowledge of the Business and its franchise and/or remit.
• Experience of business partnering, including the ability to synthesise and articulate complex and technical topics clearly to diverse audiences.
• Ability to manage a diverse and challenging stakeholder community / team.
• Proven experience with co-ordination of many dependencies in a complex, large-scale environment
• Specific strong competence in the use of Excel for analysis of complex data and PowerPoint for communication purposes
• Ideally the role holder will have specific experience of resilience risk management and OTCR frameworks and have an in-depth knowledge of some of the key organisational and operational challenges faced by a Second-Line Risk function. Experience of balancing cost targets with delivery need would also be beneficial.

Role Specific Technical Competencies

• Crisis Management
• Information and Cybersecurity Risk Management
• Emerging Technologies
• Resilience Risk
• Operational and Technology Risk Management
• Regulatory Environment – Financial Services
• Risk Management
• Vulnerabilities Assessment
• Manage People
• Manage Vendors
• Manage Change.
• Business Continuity and Crisis Management.
• Regulatory Compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Overview:

The Business Development Director will be responsible for driving growth, expanding market presence, and establishing strategic partnerships in the education sector. This role requires a seasoned professional with over 10 years of experience, including a minimum of 5 years in a leadership capacity. The individual will lead efforts to identify new opportunities, build relationships with key stakeholders, and manage the overall business development strategy, with a focus on expanding educational programs and services.

Key Responsibilities:
-Develop and implement a comprehensive business development strategy to grow the company’s presence in the education industry.
-Identify and pursue new business opportunities, including potential partnerships with schools, educational institutions, and other key players in the sector.
-Build and maintain relationships with clients, partners, and industry stakeholders in education.
-Lead the negotiation and closing of major business deals and contracts related to education services and programs.
-Collaborate with the marketing and sales teams to create go-to-market strategies for new educational products and services.
-Analyze market trends and competitors in the education space to adapt business strategies accordingly.
-Represent the company at education-related conferences and events to build networks and increase visibility.
-Monitor and report on the success of business development activities, adjusting strategies as needed.


Requirements:
-Bachelor’s degree in Business, Education, Marketing, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role within business development or education management.
-Proven track record of successful business development and revenue growth in the education sector.
-Strong leadership, communication, and negotiation skills.
-Ability to think strategically and make data-driven decisions.
-Strong network within the education industry and ability to build new connections quickly.
-Experience managing a team and working cross-functionally with other departments.
-Ability to thrive in a fast-paced, dynamic environment.

Responsibilities:

Design, detailing, specification preparation and construction oversight for the full range of Mechanical packages for design and build of advanced technology and life science projects
Determining and defining sustainability targets;
Review of the design of Mechanical systems, produced by other team members, for technical compliance with specified and contracted client/customer requirements;
Formulating and driving any necessary recovery plans relating to Design,Cost &Schedule
Representing Mechanical Department in monthly HOD Meetings;
Performs monthly department meetings and provides a status update on development of projects and business development;
Informs and updates on latest technical developments and codes/ standards updates in the industry in regards to Mechanical engineering
Attend monthly HOD Meeting
Mentoring of the Lead Engineers with the intent of securing properly trained personnel to ensure the continual expansion of the company.
Establishes and updates individual competency profile for each team member;
Creates development and training plan for each direct report;
Actively manages performance (goals, action plans and key performance factors);
Establishes succession management planning;

Requirements:

Degree in Mechanical Engineering
At least 10 years of Design and Construction experience in a high-tech industry or other multiple discipline orientated construction business
Experience in implementing change strategies internally
Experience in strategic and operational planning and implementation
Experience in process and project management

• Conduct consultative sales of client; s portfolio of B2B products to marketers in South East Asia Region
• Achieve annual, monthly, and quarterly sales targets [as defined on an annual basis.
• Identify methods to promote and accelerate achievement of sales goals in the region.
• Penetrate assigned accounts, including new business, renewals, and upsell opportunities.
• Manage ongoing relationships with enterprise accounts in the region.
• Negotiate pricing and contractual agreements.
• Build and manage a strong pipeline of potential clients sufficient to exceed annual sales goals.
• Act as a digital marketing consultant for enterprise and mid-market clients, staying abreast of digital marketing best practices and helping clients meet their revenue goals.
• Work collaboratively with our Customer Success team to ensure successful client onboarding and provide white-glove support.
• Collaborate with internal teams to ensure clients' ongoing success and satisfaction.
• Perform other duties and responsibilities as assigned.

• University Degree or equivalent experience.
• 7+ years of quota-carrying B2B sales experience, selling B2B digital marketing solutions to marketing leadership in large enterprise accounts.
• Proven history of meeting or exceeding annual targets in excess of $1.5 million USD.
• 2+ years of over-achieving sales quotas (top 10-15% of company).
• Strong track record of building positive internal relationships with sales support staff.
• A consultative sales style, with strong experience selling solutions in a fast-paced environment.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

A managing director of food and beverage is responsible for managing all operations related to food and drink within a business, oversee food and beverage products' production, sales and overall quality.

• Overall responsible for all operations components of the department to ensure efficiency and effectiveness of operations
• Responsible for the development and implementation of F&B's annual business plan and medium-long term strategies, as well as establishing key performance objectives to ensure that meet business targets and drives sustainable, profitable growth
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems
• Act as the public speaker and public relations representative of the company in ways that strengthen its profile
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth

Requirements and skills

• Proven experience as Managing Director or other managerial position in F&B industry
• Achievement of budgeted food sales, beverage sales, labor costs, and profitability.
• Timely analysis of Food & Beverage Prices about competition
• Thorough knowledge of market changes and forces that influence the company
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Development and maintenance of all department control procedures.
• Handle all Food and beverage inquiries and ensure timely follow-up on the same business day.
• Staff professional attitude and proper meeting of Company appearance and uniform standards.
• Standby for 24 hours
• Handle challenging and difficult situations.
• Ablity to work under pressure

About Air Liquide Industrial Services Private Limited

As a world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 60 countries with approximately 66,300 employees and serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen have been at the core of the company’s activities since its creation in 1902. Air Liquide’s ambition is to be the leader in its industry, delivering long-term performance and acting responsibly.

Responsibilities:

1. Manage the project execution with a focus on excellence to ensure overall performance aligns with the criteria established during the handover, including technical performance, capital expenditure, budget, schedule, scope, and risk management.
2. Engage with and oversee both external and internal suppliers, including Engineering & Construction (E&C), while also challenging them to meet project standards.
3. Coordinate interactions among various stakeholders, both within the country and externally (including E&C and other partners), to maintain the overall quality and integrity of the plant from handover by E&C to transfer to operations.
4. Strive for excellence in construction and pre-commissioning activities.
5. Evaluate the resources and skills needed to ensure high-quality execution of the project.
6. Oversee change management processes and support the accountable person in negotiations with final customers.
7. Track risks and implement mitigation plans as necessary.
8. Manage owner costs and the overall project budget effectively.
9. Review Change Orders: Review all change orders prior to submission for approval.
10. Review the monthly report from E&C for accuracy and completeness.
11. Compile monthly review reports and present them at the CI APAC Project monthly review meeting.
12. Provide input to the finance team by developing a cash plan that is updated monthly, reflecting project progress, milestone achievements, and payment requisitions from E&C and subcontractors.
13. Ensure that all developed solutions consider necessary aspects related to safety, quality, risk management, and Integrated Management Systems (IMS).
14. Ensure that safety, quality, and risk management practices are consistently applied throughout the execution phase.
15. Prepare for and conduct the capitalization review as part of project evaluation.

Requirements:

• Degree in Science or Engineering (Chemical Process, Mechanical, Electrical Engineering, or Chemistry)
• A minimum of 15 years of professional experience is required, ideally with substantial experience in a similar industry. Candidates should have expertise in engineering, project management, construction management, project portfolio management, and project development.
• Familiarity with EPC projects across various contract types.
• Technical expertise relevant to the project scope, including general knowledge of mechanical and electrical tools, operations, and controls of process equipment.
• Ability to comprehend applicable specifications and standards.
• Familiarity with Industrial Management Systems.
• Competence in cost and budget management.
• Possesses results-oriented with influential leadership capabilities, strong interpersonal and communication skills.
• Safety-focused and commercially savvy.
• Strong teamwork and networking abilities.

**We thank you for your interest in Air Liquide. Interested applicants are encouraged to send in a detailed resume, including reasons for leaving for past employment. Please be informed that only shortlisted candidates would be notified.**

The Institute of Sustainability for Chemicals, Energy and Environment (ISCE2) was established by A*STAR in 2022 to support Singapore's sustainability goals, including the Singapore Green Plan and Zero Waste Masterplan, through strong international partnerships with industry, public agencies, and academia. ISCE2 is located at Jurong Island.

The Programme Manager will manage the A*STAR Net Zero Nexus Sandbox, a pivotal initiative focused on driving Singapore's transition to a net-zero future. This role will oversee the entire programme lifecycle, from startup recruitment and support to ensuring the successful commercialization and scaling of cutting-edge climate technologies. The ideal candidate will bring a strong background in managing innovation programs, a passion for sustainability, and the ability to bridge the gap between early-stage research and commercial deployment in the energy, chemicals, and environmental sector.

Key Responsibilities

• Programme Management:
  • Oversee the design, execution, and management of ISCE2’s startup engagement programmes. Work with vendors and partners to run the programme.
  • Act as the central point of contact for all stakeholders, including startups, corporate partners, and investors.
• Stakeholder Engagement:
  • Work closely with A*STAR’s Innovation and Enterprise division (Venture, Creation and Growth team) to coordinate the Net Zero Nexus Sandbox.
  • Build and maintain relationships with investors, corporations, research experts, and governmental agencies. Develop a network of partners that can support startups working with ISCE2.
  • Engage startups in the energy, chemicals, and circular economy sectors to participate in the sandbox.
• Programme Development:
  • Manage a calendar of workshops, fireside chats, and pitch sessions, connecting startups with venture capitalists and industry experts and facilitating mentor sessions.
  • Ensure startups are equipped with the knowledge and resources needed for technology commercialization, such as process engineering, and IP management.

Job Requirements:

• Bachelor's or Master's degree in engineering, environmental science, chemistry, or a related field. A background in sustainability or climate tech is highly preferred.
• Minimum 4-6 years of experience in programme management, innovation ecosystems, or startup acceleration.
• Proven track record in supporting the commercialization of technologies, especially in the energy, chemicals, or biotechnology sectors.
• Familiarity with Singapore's sustainability landscape and experience working with public sector agencies, corporates, and startups.
• Strong communication skills, capable of engaging diverse stakeholders.
• Ability to navigate complex technology development lifecycles, from research to commercialization.
• Strategic thinker with the ability to identify opportunities for collaboration and growth within the climate tech ecosystem.

Job Description:

We are looking for an experienced and dedicated Logistics Director to lead and oversee operations in the logistics department of the company. He/She will create logistical plans and procedures to ensure internal and external customer requirements are satisfied. The job of a Logistics and Distribution manager entails more than just organizing products storage and distribution. You will make certain that the proper product is used and you will ensure that the right products are delivered to the right location at a reasonable cost. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Responsible for the overall financial and operational excellence for the various departments: Logistics, Warehouse, Delivery and Customer Service.
• Perform strategic planning including the setting of specific KPIs for each department.
• Plan and ensure continuous improvements of service & operational delivery processes.
• Take ownership of & be involved in the annual budget process.
• Ensure that all contractual deliveries are fulfilled.
• Responsible for work safety measures & risk assessment for various departments.
• Ensuring the business operates within the company mission statement.
• Investigating customer satisfaction and reporting any issues.
• Working with department heads and senior management to get the best performance from staff.
• Responsible for business development of logistics related segment.
• Any other ad-hoc projects and duties as assigned by reporting manager and/or management.

Requirements:

• Minimum a bachelor's degree in Logistics and Supply Chain or equivalent
• Has at least 5 years of management experience