Control Risks is seeking an Associate Director to play a key role in growing the crisis and security consulting practice across Southeast Asia (SEA). This position will focus on developing deep and profitable client relationships, driving the growth of the crisis and security consulting practice in SEA, and ensuring quality service delivery across our range of consulting engagements, including crisis management, crisis response, business continuity, and security risk management issues.

Building and maintaining successful relationships with existing Control Risks clients will be important for this role and identifying and pursuing new clients and business development opportunities to expand the crisis management, business continuity and security risk management opportunities in the region is crucial.

Role tasks and responsibilities:

• Cultivate, grow and deepen Control Risks’ relationships with security and risk buyers in our Client organisations, being seen as their “go to” person within Control Risks.
• Identify, nurture and help win new business development opportunities.
• Actively lead on business continuity and crisis management projects from first client enquiry to proposal development, task servicing, quality assurance and project closure
• Project manage and, utilising a regional team of consultants and experts, deliver the full range of security consulting and services engagements in Southeast Asia and across Asia broadly, when required.
• Deliver consultancy services to clients by developing innovative solutions to complex risks. You will be responsible for scoping and delivering across a broad range of business risk activities, including crisis management and business continuity workshops, audits, gap analyses and risk assessments
• Provide mentorship to junior staff, maximising use of resources. Ensure continuous skills transfer, coaching and planning is provided.
• Work collaboratively with country management, marketing teams and other practises to develop a consistent, credible and highly visible brand.
• Represent Control Risks as a thought leader through market engagement via channels such as social media, professional organizations and industry events.
• Seek innovative ways to improve services we offer to clients.
• Ensure that practices, polices, strategy and services represent the client best interest.

Essential:

• Experience in a corporate/consulting environment working with multinational companies in Singapore specifically, and across SEA generally
• Strong commercial expertise, analytical (financial management, legal and contractual skills), leadership
• Ability to build relationships with senior-level clients and other consultants globally
• Experience in a multi-cultural environment and demonstrated cross-cultural awareness
• In depth knowledge of commercial/operational conditions across South Asia

Preferred:

• Experience in one or more of the following: business continuity, crisis management, risk assessment following recognized international standards, security planning and framework development
• Experience working in multi-disciplinary teams
• Experience managing crises and/or complex problems
• Demonstrable experience in applying risk management methodology such as (ISO 22301, ISO31000, SOC 2, ISO 27001, etc.)

Qualifications and specialist skills:

• Educated Bachelor’s degree or equivalent
• Strong commercial expertise, analytical (financial management, legal and contractual skills), leadership
• Good client (internal and external) management and consulting skills
• Effective decision making and judgement
• Excellent planning and organizational skills
• Assertiveness and drive with strong influencing skills
• Strong interpersonal skills-building trust and rapport
• Excellent communication skills – written and oral (informal and presentation)
• IT literacy – MS office packages, advanced Excel
• Strong management and communication skills (including concise and accurate written skills)
• Project management skills

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Responsibilities include but are not limited to:

• Drives a culture of "Do It Safe, Do It Right the First Time" with their actions and their words on a daily basis
• Manages multiple groups globally responsible for the implementation, continuous improvement, and troubleshooting of automation and control systems used for manufacturing ultrahigh purity materials supplied to the semiconductor and photovoltaic industries.
• Directly manage 10-15 US resources and dotted line management of dotted line discipline lead management of 5-10 resources in Asia (Korea, Taiwan, Singapore and Japan). Aptitude to expand reach beyond incumbent countries to France, China and other geographies as Semiconductor Materials globalize.
• Responsible for all design and support activities related to industrial power distribution, process instrumentation, industrial networks, and controls platforms globally.
• Responsible for significant level of Operation support in a 24-7, multi-site production environment including “on call” trouble ticket system for Operation Technology and Distributed Control System Issues.
• Responsible for establishing industry standard best practices across multiple global geographies.
• Responsible for delivering code compliant industrial controls systems for both green field, brown field and Process Development projects.
• Equally adept at self perform, third party and EPC model Automation and Controls and Operations Technology execution models. Ensures sufficient cross trained staff capable of all models globally.
• Responsible for developing and maintaining engineering standards used during project design and execution globally.
• Responsible for coordinating with other design disciplines for the efficient development, transfer and implementation of project requirements detailed on upstream documentation such as the P&ID.
• Responsible for maintaining compliance with internal engineering project execution standards.
• Deep understanding of standard Industrial network architectures globally.
• Understanding of ISA-99 Cyber Security Standard
• Understanding of ISA 85 Enterprise - Control System Integration Standard
• Understanding of ISA-84 Safety Instrumented Systems Standard.
• Responsible for managing the integration of the project into existing site specific industrial network and power distribution systems.
• Responsible for maintaining sufficient resources both internal and external to meet the needs of both capital projects and operational support. Globally manages resources across geographies including systems for remote support.
• Responsible for planning and articulating a roadmap for controls upgrades related to: adoption of best practices, internal minimum requirements, and obsolescence remediation.
• Requires significant creativity and leadership through problem solving
• 15% travel required (with 5% international) mostly to company sites
• Successfully completes all assigned trainings, and monitors the timely completion of training requirements of all direct reports
• Complete all assigned tasks, and monitors the timely completion of tasks assigned to direct reports

Job Description – Executive Director

The Hydrogen and Fuel Cell Association of Singapore (HFCAS) was formed in 2019 to provide a united voice of the industry and to support the use of hydrogen in Singapore as one the possible pathways to meet Singapore’s Long-Term Low Emissions Development Strategy. Some of HFCAS initiatives include the development of codes and standards for safe use of hydrogen; development of training courses for hydrogen related applications; raising public awareness on hydrogen through outreach program.

We’re looking for an Executive Director to take on the leadership role in fulfilling these key strategies. Reporting to the Executive Committee, the Executive Director will develop the workplan, execution of all activities, and manage the secretariat effectively and efficiently. The Executive Director must be plugged into the global hydrogen network, familiar with current and future trends on hydrogen and fuel cells. Experience in event organisation, including conferences and business missions, and executing fundraising activities is important. The Executive Director is required to have good people’s skills and ability to interact and communicate effectively, provide support and clear directions to the team.

Objectives of this role

· Work closely with Executive Committee to develop annual workplans and plan for activities to be executed.

· Grow the membership to support the association in delivering value-add activities for its members.

· Oversee daily operations of the organization, providing executive direction for program strategies and efficiencies, compliance, and quality assurance

· Identify and address staffing requirements for efficient operations, and maintain a strong work culture that attracts and retains people while driving the organization’s mission

· Increase awareness of the organization by being the main spokesperson and liaison with local media

· Develop an actionable plan for fundraising and managing monthly cash flow

· Comply with all local regulations

Responsibilities

· Create business plans for achieving goals and objectives set in collaboration with board of directors

· Meet aggressive annual fundraising goals, in partnership with board of directors, by securing financial support from foundations, corporations, individual donors, and government funding sources

· Work with staff and board on annual fundraising benefit and additional events, and oversee all external communications, including website, marketing collateral, newsletters, and social media

· Serve as the face of the organization and participate in external events to increase visibility, credibility, and market brand, and develop strategic partnerships to further increase community awareness and expand programs

· Build and lead an effective team that’s dedicated to fulfilling the organization’s mission through highly successful programs, community engagement, and fundraising

· Manage staff members and clients whose experiences, cultures, and languages reflect the community served by the organization

Required skills and qualifications

· Five or more years of experience in management positions, preferably with not for profit organizations.

· Strong experience in public relations, marketing, and fundraising

· Knowledge of leadership and management principles

· Proven success working with a board of directors

· Entrepreneurial mindset, with innovative approach to business planning

· Dynamic and charismatic team player who enjoys being the public face of an organization

Preferred skills and qualifications

· Bachelor’s degree (any discipline)

· Experience in managing budgets

· Exceptional verbal, written, and visual communication skills

Key Responsibilities:

• Strategic Leadership:
  Define and execute the company’s long-term vision and strategy, with a specific focus on leading-edge R&D initiatives. Drive the company towards achieving technological breakthroughs that align with commercial success.
• R&D Leadership:
  Foster a culture of innovation and oversee the company's R&D efforts, ensuring that new technologies and products are developed according to both industry trends and market needs. Lead cross-functional R&D teams to ensure alignment with business objectives.
• Innovation and Product Development:
  Work closely with the CTO, R&D leadership, and technical teams to prioritize high-impact research projects. Drive innovation to bring novel products, services, or technologies to market in a timely manner.
• Collaboration with Technical Teams:
  Maintain strong engagement with engineering, research, and product development teams, providing strategic guidance and ensuring that technical decisions align with the company’s broader goals.
• Business Development:
  Identify and evaluate opportunities for business growth, including partnerships, acquisitions, and entering new markets. Ensure that R&D outcomes are leveraged to create new revenue streams and maintain a competitive edge.
• Financial Oversight and Resource Allocation:
  Manage the company’s financial performance, including budgeting, fundraising, and resource allocation. Ensure that R&D investments are optimized to maximize innovation while maintaining financial discipline.
• Building Strategic Partnerships:
  Build relationships with academic institutions, research centers, and technology partners to foster collaboration and stay at the forefront of technological advancements. Seek strategic alliances that enhance the company’s R&D capabilities.
• Board Communication and Reporting:
  Act as the primary liaison between the board of directors and the company, providing updates on key developments, financial performance, and strategic initiatives. Ensure that the board is informed on critical R&D milestones.
• Talent Development:
  Attract, retain, and mentor top technical talent. Develop a strong, cohesive leadership team that shares the company’s passion for innovation and research excellence.
• Risk Management:
  Identify and mitigate risks associated with technology development and commercialization. Ensure compliance with industry regulations and intellectual property protection.

Qualifications:

• Proven experience (15+ years) in a senior leadership role within a technology or R&D-focused company, with a track record of driving technological innovation.
• Strong technical background, preferably with hands-on experience in research, engineering, or product development.
• Advanced degree in a related technical field (e.g., PhD or Master's in Engineering in Laser application, Computer Science, Physics, etc.).
• Demonstrated ability to lead and scale R&D efforts in a high-growth environment.
• Strong business acumen, with experience managing P&L, fundraising, and stakeholder relationships.
• Ability to translate complex technical concepts into actionable business strategies.
• Experience in fostering innovation and building a culture that supports high-impact research.

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

The Head of Department provides leadership to all activities and ensures that all objectives are achieved in a timely and cost-effective manner. He/She designs business structures to support solutions by identifying, developing and implementing new?processes.

In addition, the Head of Department champions the organisational vision and mission and is accountable for the overall organisational excellence. He/She creates business solutions by formulating and recommending manufacturing policies and programmes to guide the organisation in maintaining and improving its competitive position and profitability.

Additional Descripctions :

- Support and assist in liasing with the HQ in Japan

- Sales promotions to Japanese customers in Singapore

- Support and assist in liasing with Japanese customers

- Gathering information for Asean strategy

~ Align human resources with business needs.
~ Build high performance teams that work collaboratively.
~ Create business solutions by formulating and recommending manufacturing policies and programmes.
~ Design business structures to support solutions.
~ Develop big data analytics plan.
~ Guide the organisation in maintaining and improving its competitive position and profitability.
~ Manage conflict grievances and disputes between employees.
~ Strategise organisation workplace safety and health program.

Team Summary

The Regional New Business Development team is responsible for growing the acceptance and usage of Cybersource throughout the Asia Pacific (AP) region. The team is responsible for targeting net new merchants, acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team also works closely with other Visa teams to offer Visa acceptance solutions for checkout, processing, analytics, fraud, security and other digital solutions in the AP region.

What a Regional New Business Development Director does at Visa

• Identify prospects, drive pipeline development, manage the sales process and close new business specifically for thein-store channel
• Effectively lead revenue generation while meeting strategic business objectives
• Design and execute strategic sales plans and campaigns
• Collaborate with Cybersource market leads to identify, qualify and progress sales with prospects or cross-sell of other Visa acceptance solutions to existing Cybersource clients
• Meet or exceed challenging sales goals
• Actively contribute to the evolving business and product strategy
• Aid in the completion and presentation of RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products
• Travel will be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Head of Department provides leadership to all activities and ensures that all objectives are achieved in a timely and cost-effective manner. He/She designs business structures to support solutions by identifying, developing and implementing new?processes.

In addition, the Head of Department champions the organisational vision and mission and is accountable for the overall organisational excellence. He/She creates business solutions by formulating and recommending manufacturing policies and programmes to guide the organisation in maintaining and improving its competitive position and profitability.

Additional Descripctions :

- Support and assist in liasing with the HQ in Japan

- Sales promotions to Japanese customers in Singapore

- Support and assist in liasing with Japanese customers

- Gathering information for Asean strategy

~ Align human resources with business needs.
~ Build high performance teams that work collaboratively.
~ Create business solutions by formulating and recommending manufacturing policies and programmes.
~ Design business structures to support solutions.
~ Develop big data analytics plan.
~ Guide the organisation in maintaining and improving its competitive position and profitability.
~ Manage conflict grievances and disputes between employees.
~ Strategise organisation workplace safety and health program.

Key Responsibilities:

• Manage the Director’s calendar, email & correspondence, schedule meetings, and coordinate travel arrangements.
• Maintain meeting minutes and track work progress.
• Handle confidential information and prioritize tasks efficiently.
• Build and maintain strong relationships with stakeholders.
• Assist with special projects and address urgent matters as they arise.
• Assist with recruitment efforts, including posting job openings, scheduling interviews, and coordinating onboarding activities for new hires.
• Maintain employee records including leave records and performance evaluations.
• Oversee Payroll and CPF processing to ensure accurate and timely payment of salaries and submission.

Requirements:

• Bachelor’s Degree in Business Administration, Law, or its equivalent.
• Fresh graduates are welcome to apply.
• Expertise in financial management, legal and report preparation, and project management.
• Proficiency in Microsoft Office and Timesoft would be an added advantage
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.

Benefits

• Medical & Dental
• Staff Purchase

• Develop and implement strategies aiming to promote the organization’s mission and “voice”
• Create complete business plans for the attainment of goals and objectives set by the CEO & board of directors
• Build an effective team of leaders by providing guidance and coaching to subordinate managers
• Ensure adherence of the organization’s daily activities and long-term plans to established policies and legal guidelines
• Forge and maintain relations of trust with shareholders, partners and external authorities
• Review reports by subordinate managers to acquire an understanding of the organization’s financial and non-financial position
• Assist the CEO in managing Day to Day affairs and operations of the company
• Proven experience as executive director or in other managerial position
• Experience in developing strategies and plans
• Strong understanding of corporate finance and measures of performance
• In depth knowledge of corporate governance principles and managerial best practices
• An analytical mind capable for “out-of-the-box” thinking to solve problems
• Outstanding organization and leadership abilities
• Excellent communication (oral and written) and public speaking skills
• MSc/MA in business administration or relevant field

Team Summary

The Credit Settlement Risk (CSR) team is part of the Risk function and acts as a 2nd Line of Defence. CSR is responsible for protecting Visa and its shareholders from financial loss and goodwill damage because of a member’s failure to fulfil its settlement obligations.  In line with Visa’s growth strategy requiring a balanced and sustainable approach to risk / reward, credit & settlement risk is one of the significant risks that Visa Asia Pacific undertakes.    

What a Director, Credit Risk Management does at Visa:

• The role requires to be a strategic leader, supporting the head of function in setting and delivering the strategic direction and goals on collateral management, managing key stakeholder relationships. In addition, the role requires to be a subject matter expert in leading new collateral initiatives for clients in Asia Pacific and work with the credit analysts to appropriate mitigating measures to manage the credit risks.
• The role requires strong leadership, influencing and stakeholder management skills. Key to the role will be a proactive forward-looking approach to enhancing the Credit & Settlement risk capabilities to support business growth strategy whilst balancing an appropriate risk / reward outcome. There will be a strong emphasis on the use data and analytical capabilities to improve processes, become more effective and provide better insights to actively make better risk management decisions. 
• The ability to take a portfolio approach to managing and understanding of the Asia Pacific client base as well as a good understanding of the CSR framework and systems.
• The role will require to lead and maintaining a strong relationship and partnering with Global Credit & Settlement function, complying with the Global Risk policy and procedures, supporting, active participation and as appropriate influencing global projects to support Visa Asia Pacific.  
• The Director will report directly to the Senior Director, Asia Pacific Credit Settlement Risk. 

Why this is important to Visa

As a Director in the AP Region, the incumbent is responsible for leading and managing the strategic CSR projects and coordinating the relationship with Global CSR Center of Excellence ensuring that AP CSR is aligned to the Global framework and risk appetite.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Senior Director of Internal and Executive Communication, Asia Pacific, drives the direction and development of the internal communication strategy and plan for the region with the primary goal of energising Visa’s culture through an invigorated and modernised approach that gets people excited and generates enthusiasm about Visa’s business strategy, purpose, and culture. The role serves as the principal internal communication advisor to Asia Pacific Leadership Team for key strategic communications to engage the wider Visa population on relevant business priorities and key milestones, and is accountable for all internal communication for the Regional President of Visa Asia Pacific. 

Key Responsibilities:

• Drive the direction and execution of the internal communication strategy and plan for Asia Pacific, aligning with global communication goals to energise Visa’s culture, drive business growth, and advance & protect Visa’s reputation. And applying best practice internal communication principles.

Invigorate executive internal communication

• Provide strategic counsel and tactical support to the Regional President to generate enthusiasm and engage employees on regional strategic priorities. This includes driving the agenda planning and content development of quarterly Asia Pacific Town Hall meetings (in collaboration with relevant functional comms leads), as well as preparing decks, emails, and internal social networking content related to business, purpose, people, and culture.
• Develop annual plan for Regional President across internal communication channels.
• Write talking points, speeches, slides, and other executive and division materials.
• Develop and implement metrics and measurement processes into Executive communications to demonstrate impact, effectiveness and drive ongoing improvement.
• Provide strategic counsel and support to the Head of People on change programs.

Modernise internal communication

• Establish Communication as a strategic and commercial function that is a trusted, strategic counsel to the business stakeholders. 
• Develop proactive and creative internal communication campaigns that inform, engage and inspire employees based on key business and culture themes.  
• Lead the development and execution of the strategy and content development for Asia Pacific-wide dynamic digital communication channels which may include newsletters, Insite, digital signage and Engage (when introduced).
• Develop and implement best practice communication principles, including embedding robust analytics and measurement processes into communications strategies. Analyze and share relevant metrics to stakeholders to demonstrate impact, effectiveness and drive ongoing improvement.
• Ensure that communications are delivered in a way that is timely, accurate and on brand and aligned with the company purpose, strategy, and culture.
• Develop the regional strategy to drive adoption of and engagement with Visa’s new internal social networking tool.
• Partner with colleagues across the Communications organization, at global, regional and market levels, to ensure message alignment and to generate agenda and content ideas.
• Localise global internal communication campaigns and drive the development of regional internal campaigns that drive adoption and consistent delivery of key messaging and concept.
• Partner with colleagues across the Asia Pacific Communications organization to provide strategic counsel on effective internal communication tactics to boost understanding and engagement on business strategy and regional priorities, including for product, innovation, and B2B content.
• Equip market communication leads with the necessary support and materials to amplify and bolster awareness of global and regional internal communication campaigns within their markets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business.

Responsibilities

· Liaise with superior to make decisions for operational activities and set strategic goals

· Plan and monitor the day-to-day running of the business to ensure smooth progress

· Supervise staff from different departments and provide constructive feedback

· Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

· Manage procurement processes and coordinate material and resource allocation

· Oversee customer support processes and organize them to enhance customer satisfaction

· Review financial information and adjust operational budgets to promote profitability

· Revise and/or formulate policies and promote their implementation

· Manage relationships/agreements with external partners/vendors

· Evaluate overall performance by gathering, analysing and interpreting data and metrics

· Ensure that the company runs with legality and conformity to established regulations

Requirements and skills

· Excellent organizational and leadership abilities

· Outstanding communication and people skills

· Knowledge of the industry’s legal rules and guidelines

· In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.)

· Working knowledge of data analysis and performance/operation metrics

· Familiarity with MS Office and various business software

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. ​

• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.​

• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center ​

• Actively participates in ownership conversations and presentations.​

• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies​

• Maintains relationships with local market competitors to keep informed of trends and news. ​

• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.​