Total 2 critical care provider job vacancies in D11 Novena, Thomson, Watten Estate

The Sales Associate’s goal is to provide excellent customer service and to increase company’s growth and revenue through maximizing sales.

PRIMARY DUTIES & RESPONSIBILITIES

PCC Retail Shop

· Greet customers and make them feel welcomed.

· Maintain a clean, organized, and comfortable shop front.

· Be attentive to customers, providing answers to any questions.

· Make recommendations to customers based on customers’ needs.

· Assist shoppers with merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.

· Restock items that are running low and maintain proper display appearances.

· Assist with inventory counts and placement of new products, including new in-store or window displays.

· Keep a watchful eye for theft or mishandling of merchandise, act according to company policy.

· Ensure customers are well-informed of any promotions, rewards programs, and store return policy.

· Process payment by using cash register, credit card machines, and/or POS (point of sale).

· Follow all company’s policies and procedures.

· Answering phone calls and attend to enquiries from walk-in customers.

· Assist in the display of merchandise.

Thomson Confinement Food Sales and Support

· Answering phone calls and attend to enquiries from walk-in customers.

· Actively promoting and selling Confinement Food (walk in customer, Hospital Tour Visitor).

· Support the team in sales, activation, feedback where required.

Others

· To assist in departmental administration matters (where required).

· To support any other initiatives or tasks (where required).

REQUIREMENTS

· Min GCE 'O' level.

· Minimum 1 year of experience in retail and service sales.

· Sales and customers oriented.

· Good communication and interpersonal skills.

· Working hours: 4.00pm-8.00pm (Mon to Fri) and 2.00pm-6.00pm (Sat).

· Preferably able to commit at least 3 days per week, and from January to June 2025.

Responsibilities:

• Report directly to the General Manager.
• Directly responsible for growth through supporting potential clients in selecting a Caregiver which is in line with their medical and social needs, and guiding them through all contractual requirements.
• Actively drive sales volume through quick follow-ups with potential clients.
• Provide accurate information to clients on policies, procedures and service.
• Pro-actively perform all necessary compliance tasks & paperwork to ensure that contracts are closed professionally.
• Represent the company’s services with confidence. Communicate clearly and appropriately with clients & business partners.
• Actively build professional relationships with doctors & nurses within local hospitals, clinics and medical centres.

Requirements:

• 2-3 years of experience in a sales or business development capacity.
• Diploma or Degree in Nursing or equivalent or experience in the ILTC sector would be a good to have but is not necessary. We are open to any profiles who are service-oriented and willing to learn in a fast-paced environment.
• 5-days work week. Some Saturdays required.
• Good command of English when communicating with Clients (Written & verbal).
• Able to work independently.
• CEI-certified would be good to have but not necessary.

Benefits:

• Attractive base salary and excellent sales commission.
• Great opportunity for career development in a growing market and company.
• Industry-specific training and coaching by a highly experienced team.
• Opportunity to learn more through our teams in Hong Kong/Myanmar/Sri Lanka/Indonesia
• 15 days annual leave.