Total 863 critical care provider job vacancies in Singapore

Summary:

• Working Hours: Monday - Friday, staggered hours from 7am - 7pm
• Working Location: Tanjong Pagar
• Benefits: AWS, Variable Bonus, Salary Increment
• Salary: $2,400 - $2,800 (based on experience)

Job Responsibilities:

• Consistently maintain regular observation and evaluation of child’s development and progress
• Ensure safety of each child through close supervision, whether in the classroom, play area, or any other areas in the school compound
• Conduct childcare / infant care routines in a manner that are prompt, hygienic and consistent with early years child development practices.
• Plan and implement age-appropriate curriculum with a good understanding of the Early Years Curriculum and pedagogy, to meet the physical, emotional, and social, intellectual needs of the children
• Set-up conducive and quality learning environment for the Children

Requirements:

• Infant Educator: Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)

Interested candidates kindly click the APPLY NOW button

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Loi Pei Ting

EA Personnel No: R22110135

MCI Career Services Pte Ltd

EA License Number: 06C2859

Singapore New Set up Schoolhouse - Student Care Supervisor

• Student age duration: Kindergarten aged between 4-6 years old.
• Gross Salary : S$1,800 - $2,200
• Working hours : 10.00am to 7.00pm (Mon - Fri)
• Certificate or license : SCCEC Priority
• Singapore Citizen, PR or LTVP Priority

Requirements:

• Relevant experience within Kindergarten settings
• Passion for working with children
• Willingness to learn and grow with the organization
• SCCEC Certified would be an advantage

Our Organisation:

A leading provider of quality student care and preschool care services.

Highlights:

• Competitive salary with CPF and bonuses
• Opportunity to work with Children
• Conducive working environment

Responsibilities:

• Interacting with and supervising children aged 4 to 6 years old
• Designing and implementing diverse developmental and captivating activities
• Instilling positive values while providing guidance to children
• Creating a safe and healthy environment in accordance with KCare Programme standards
• Establishing rapport and engaging in discussions with parents regarding their children's progress and accomplishments

Benefits:

• Competitive salary based on qualifications and experience.
• Yearly increment and bonus based on personal and company performance

Location : Woodland

Interested please send resume to whatsapp + 65 86537112

Only the candidate who's in shortlist will get notification

Job Choices Solution Pte. Ltd

EA No. 24C2254

Ang Hock Ann R24122146

Duties:

• Evaluate patients' progress and prepare reports that detail progress

• Test and evaluate patients' physical and mental abilities and analyse medical data to determine realistic rehabilitation goals for patients.

• Select activities that will help individuals learn work and life-management skills within limits of their mental and physical capabilities.

• Recommend changes in patients' work or living environments, consistent with their needs and capabilities.

Requirements:

• Diploma / Degree in Occupational therapy

• Competent in carrying out functional assessments and trainings

• Able to conduct worksite assessments and job coaching

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Summary & Benefits:
AWS and performance bonuses

Minimum 14-21days Annual Leaves

Responsibilities:
Set up a stimulating and engaging learning environment for children.
Carry out routine care duties and responsible for classroom management.
Prepare developmental portfolio for children for each semester.
Maintain good partnership and communication with parents.

Requirements:
Infant Care Relevant Certificates (e.g. HCIC/ACEY)
Candidates graduating from relevant courses may apply

We regret that only shortlisted candidates will be notified.
Interested candidates please send your updated resume to [email protected] or whatsapp 89223320

Facebook Group: https://www.facebook.com/groups/297579549761593

Telegram Channel: https://t.me/preschooljobssg
Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary : $2,500 - $3,300
Location: Buangkok
Working hours: 4 days (Monday - Sunday) rotating shift

• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

After School Student Care Teacher (Math & Science subjects)
Basic Salary: $3000-$3500
Working Hours: Mon-Fri | 12pm-7pm
Working Location: Sembawang Shopping Centre

Job Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 6) to ensure completion of daily homework
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct franchise unique enrichment programmes.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director

Job Requirements

• Diploma or higher in Math or Science.
• Minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects (Preferably Both Math & Science)

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary : $2,500 - $3,300
Location: Buangkok
Working hours: 4 days (Monday - Sunday) rotating shift

• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Duties:

• Evaluate patients' progress and prepare reports that detail progress

• Test and evaluate patients' physical and mental abilities and analyse medical data to determine realistic rehabilitation goals for patients.

• Select activities that will help individuals learn work and life-management skills within limits of their mental and physical capabilities.

• Recommend changes in patients' work or living environments, consistent with their needs and capabilities.

Requirements:

• Diploma / Degree in Occupational therapy

• Competent in carrying out functional assessments and trainings

• Able to conduct worksite assessments and job coaching

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

The Youth Care Worker is responsible with delivering trauma-informed care, supervision, and management to female adolescents who have faced abuse or neglect. Focused on enhancing wellness and quality of life, the Youth Care Worker ensures that the residents' basic personal, physical, emotional, spiritual, mental, educational, and social needs are comprehensively addressed.

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

Youth Mentors are required to work with young beneficiaries with complex trauma

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

The Sales Associate’s goal is to provide excellent customer service and to increase company’s growth and revenue through maximizing sales.

PRIMARY DUTIES & RESPONSIBILITIES

PCC Retail Shop

· Greet customers and make them feel welcomed.

· Maintain a clean, organized, and comfortable shop front.

· Be attentive to customers, providing answers to any questions.

· Make recommendations to customers based on customers’ needs.

· Assist shoppers with merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.

· Restock items that are running low and maintain proper display appearances.

· Assist with inventory counts and placement of new products, including new in-store or window displays.

· Keep a watchful eye for theft or mishandling of merchandise, act according to company policy.

· Ensure customers are well-informed of any promotions, rewards programs, and store return policy.

· Process payment by using cash register, credit card machines, and/or POS (point of sale).

· Follow all company’s policies and procedures.

· Answering phone calls and attend to enquiries from walk-in customers.

· Assist in the display of merchandise.

Thomson Confinement Food Sales and Support

· Answering phone calls and attend to enquiries from walk-in customers.

· Actively promoting and selling Confinement Food (walk in customer, Hospital Tour Visitor).

· Support the team in sales, activation, feedback where required.

Others

· To assist in departmental administration matters (where required).

· To support any other initiatives or tasks (where required).

REQUIREMENTS

· Min GCE 'O' level.

· Minimum 1 year of experience in retail and service sales.

· Sales and customers oriented.

· Good communication and interpersonal skills.

· Working hours: 4.00pm-8.00pm (Mon to Fri) and 2.00pm-6.00pm (Sat).

· Preferably able to commit at least 3 days per week, and from January to June 2025.

$100 Cash Reward for successful candidates!

Multiple locations available!

POP Centres looking for Infant Teachers (ACEY / HCIC / CIT)

Mondays - Fridays

Lesson Plans provided, light workload

AWS + PB + CVB

Medical + Dental Coverage

Location: Yishun, Marsiling, Ghim Moh, Holland V, Tampines, Pasir Ris, Paya Lebar, Bedok, Buangkok, Punggol, Taiseng, Simei, Bedok, Ubi, Bukit Panjang, Woodlands, Sengkang, Hougang, Bedok, Buona Vista (Check in for more locations)

Requirements:

- Infant care related certificate to be accredited by ECDA

Interested candidates please whatsapp 93550636 or email [email protected]

https://t.me/preschooljobssg

Cloud Recruitment Pte Ltd (23C1888)

Melodie Tan R22104898

• Monday-Friday [1pm-6pm/1-7pm]
• Salary: $10-$15/hr
• Location: AMK / Clementi

Requirement:

• Diploma in any field
• 1 - 2 years in related field

Job Scope:

• Supervising and guiding the P5/P6 children with their homework
• Planning and delivering activities and programmes, such as character development programme, enrichment activities

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• 5 days work week
• Attractive bonus package
• Dynamic work environment

Responsibilities

• Provide quality nursing care and supports to patients.
• Assess clinical conditions and vital signs of the patients
• Plan and implement patient care accordingly
• Medication administration
• Ensure patients' comfort and safety
• Update patient's conditions to next of kin
• Ensure quality and infection control taken.
• Guide junior nurses when needed.

Requirements

• Registered with SNB
• Candidate must possess at least Diploma in Nursing
• Experience in community nursing and/or palliative care is preferred
• Able to perform shift duties.
• Possesses good communication skills and a good team player

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About us

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Job Description

At NTUC Health, we believe in empowering seniors to stay physically strong and engaged, helping them live with passion and purpose. We support both active seniors and those who are frail, offering activities to maintain their independence and functional abilities so that they can enjoy more healthy years. If you are passionate about helping seniors live well and age well, join us!

As a Care Associate, you will be part of an integrated care team that delivers a person-centered care model for our seniors, including persons with dementia. We aim to promote seniors' independence and maintain their cognitive and physical functions, through targeted programmes and personalised care plans, ensuring they lead fulfilling lives.

You will need to:

• Perform activities for daily living (ADLs), including assistance with personal hygiene, mobility, toileting, diaper changing, and feeding
• Monitor seniors' medical and health conditions
• Facilitate small group activities and exercises catered to the seniors' interests
• Engage seniors, including those with dementia, in meaningful and stimulating activities that promote mental and emotional well-being.
• Perform general housekeeping to maintain the cleanliness and hygiene of the centres
• Escort and assist seniors during transportation to and from the care centre ensuring their safety and comfort throughout the journey

Required Qualifications & Skills:

• GCE N' or O' Level
• PSLE education certification would require an additional International English Language Testing System (IELTS) certification
• Certificate/ training in healthcare or equivalent

You should:

• Thrive in a collaborative and dynamic environment
• Have a caring, empathetic, and patient personality to form positive relationships with seniors and caregivers
• Have strong communication and problem-solving skills
• Be proficient in Google Suite Applications

Other Information

There are multiple locations for this position

*Terms and conditions apply

Singapore New Set up Schoolhouse - Student Care Supervisor

• Student age duration: Primary School aged students
• Gross Salary : S$2,800 - $3,400
• Working hours : 10.00am to 7.00pm (Mon - Fri)
• Certificate or license : None
• Singapore Citizen, PR or LTVP Priority

The Organisation:

Our School-Based Student Care Centres provide a caring, conducive and safe environment for children whose parents are unable to look after them during the day because of work commitments. We look forward to grooming the next generation of students via our holistic enrichment programme.

Requirements:

• At least 2 year(s) of working experience in the student care/education industry is required, preferably in a supervisory position.
• Strong planning and organization skills
• Effective communications and classroom management skills
• Love working with children.
• Good interpersonal skills
• Proven leadership skills to lead a team of teachers.
• Experience working with students and engaging them.
• Dedicated and committed.

Jobscope:

• Manage the daily operation of the centre.
• Handle administrative duties – student and staff record, correspondence with clients and stakeholders, collection of fees.
• Oversees the staff’s welfare, Staff duty roster and supervise & guide staff in Classroom Management.
• Conduct monthly Staff meetings to plan programmes for the centre.
• Perform any other duties assigned by the Cluster Head
• Manage the centre daily operations and provide the necessary support and guidance to the SCC coaches.
• To liaise with the SCC Coaches & work closely with Teaching Excellence to provide the necessary support and feedback.
• To motivate and work with the team towards achieving excellence and to meet centre target(s) and key performance indicators.
• Supervise activities to achieve developmental objectives. Daily administration - attendance, grade records, health, and safety, etc.

Benefits:

• Competitive salary based on qualifications and experience.
• Yearly increment and bonus based on personal and company performance

Location : Woodland

Interested please send resume to whatsapp + 65 86537112

Only the candidate who's in shortlist will get notification

Job Choices Solution Pte. Ltd

EA No. 24C2254

Ang Hock Ann R24122146

• Support the learning and development of infants and toddlers through interactive and stimulating experiences.
• Create a special bond with these little ones as you partner their families and witness their development.
• Partner with parents to foster the holistic development of infants and toddlers

REQUIREMENTS:

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers

Be part of the opportunity to make a meaningful difference in the lives of older adults, providing compassionate care and support to help them live independently. You may be an integral part to deliver high-quality care and enhance the wellbeing of our clients.

What you'll be doing

• Assist in transporting clients to and from the center and rehabilitation sessions, ensuring their comfort upon arrival
• Serve meals, supervise consumption, and assist with minimal supervision for toileting needs
• Support clients’ mobility and engage them in activities under therapists' supervision
• Conduct group programs, participate in staff training, and uphold safety and housekeeping standards

What we're looking for

• GCE O Level and above
• Certificate in Healthcare Support
• 1 - 2 years of relevant experience will be advantageous

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Holland Village (Walking distance from Holland Village MRT)

- Able to commence work on 2 Jan 2025 for at least 1 to 3 months or long term

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Holland Village" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

Highlights:

• Mon To Fri (Office Hours)
• Island Wide(Ex. Bedok, Dover, Tampines, Queenstown)
• Permanent and Temporary Position available
• Multiple Vacancies

Job Description:

• Perform portering and assisting of patients.
• Assisting patients with their activities(ADLs) including bathing, dressing, eating, and mobility.
• Serve meals to patients and supervising their consumption
• Monitor patient and report any abnormalities.
• Ad hoc duties as assigned

Job Requirements:

• Min. N/O/Nitec/Diploma or any equivalent
• Min. 1-2 yrs of HCA/BCA/PCA Experience or Certificate in Healthcare Support

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Avena Esther

EA Personnel Reg No: R24120999

After School Student Care Teacher (EL, Math & Science subjects)

• Basic Salary: $3000-$3500
• Working Hours: Mon-Fri | 12pm-7pm 44hrs/week
• Working Location: Sembawang Shopping Centre
  
  Job Responsibilities:
• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 6) to ensure completion of daily homework
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct franchise unique enrichment programmes.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director

Job Requirements

• Diploma or higher in Math or Science.
• Minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects (Preferably Both Math & Science)

☎️ Whatsapp +6588278652 (Hym)

Summary & Benefits:

• AWS, Performance Bonuses & Variable Bonuses
• 14-21 days Annual Leaves
• No Saturdays, Mon-Fri Rotating shifts

Responsibilities:

• Set up a stimulating and engaging learning environment for children.
• Carry out routine care duties and responsible for classroom management.
• Prepare developmental portfolio for children for each semester.
• Maintain good partnership and communication with parents.

Requirements:

• Infant Care Relevant Certificates (e.g. HCIC/ACEY)
• Candidates graduating from relevant courses may apply

We regret that only shortlisted candidates will be notified.
Interested candidates please send your updated resume to [email protected] or whatsapp 89223320

Facebook Group: https://www.facebook.com/groups/297579549761593

Telegram Channel: https://t.me/preschooljobssg
Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork

Job description

The ideal candidate has a background of at least 5 years in the education field, working experience as kindergarten English teacher would be a major advantage. Perseverance, dedication and flexibility are must.

Requirements:

● You need to be able to adapt your teaching methodologies when necessary

● Being able to engage and motivate students

● Being proactive; showing initiative

● Punctuality

● Good time management skills

● Excellent communication skills

● Good problem-solving skills

● A bachelor’s degree and at least 5 years of teaching experience.

●Understanding the ‘concept’ of tuition centers, this is an education -yet service-oriented industry, each student is treated as an individual, instead of a ‘number’.

●Willing to work in evenings, weekends, and in the daytime during peak periods.

**Important note: **

We are only looking for full-time teachers. The monthly salary ranges from 4,500 SGD to 5,500 SGD, depending on years of teaching experience and qualifications.

Duties:

●Preparing lessons plans, and tailor the lessons to students’ needs

●Providing (written) feedback on student progress

●Developing curriculum materials

●Identifying learning obstacles

●Supervising students during peak hours

● Other ad hoc tasks

Work schedule

● The work schedule is five or six days a week depending on candidates availability.

● 09:00 to 20:00 on weekdays; 09:00 to 18:00 on weekends. (Lunch and dinner break arranged in accordance with your schedule)

● Note that the schedule is subject to change during school breaks and on public holidays.

Job benefits

Guiding students to the road of success can be a rigorous journey, but hard work will be rewarded: HTElite employs attractive incentive programs for full time teachers. In addition, HTElite also recognizes talent, creativity, initiative, and diligence. There are opportunities for career growth in the long run. In addition, HTElite also puts in consistent effort to cultivate a friendly working environment.

Location:

Our address is at: 10 Anson Road, 32-24/25 International Plaza, Singapore 079903

Interested applicants, please send your detailed CV including current and expected salary with a recent pic to [email protected]

Please take note that only shortlisted candidates will be informed.

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends