Total 2 Fresh/Entry Level customer experience manager job vacancies in D02 Anson, Tanjong Pagar

Job Responsibilities:

• Coordinate Logistics: Collaborate with operations teams to manage daily logistics activities.
• Manage Customer Transport Arrangements: Work with customers to arrange transportation for deliveries and prepare delivery reports.
• Build Customer Relationships: Establish and nurture strong relationships with customers.
• Prepare Quotations: Generate and submit accurate quotations to customers.
• Respond to Customer Feedback: Address customer inquiries and feedback promptly to ensure satisfaction.
• Handle Inquiries: Manage incoming calls and emails related to customer inquiries or complaints.
• Provide Shipment Updates: Deliver timely updates and pre-alerts regarding shipments to customers.
• Process Orders: Ensure customer orders are processed accurately and in a timely manner.
• Track Status: Monitor and update the status of shipments and orders regularly.

Requirements:

• Proven experience in logistics, supply chain management or a related field is a plus.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Strong sense of commitment and urgency to meet tight deadlines.
• Ability to work under pressure and handle multiple tasks simultaneously.
• A good team player with a proactive and problem-solving attitude.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.