Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Plan and execute dynamic digital marketing campaigns across search engines, social media, email, and display ads
• Analyze and optimize campaigns to boost performance and meet key KPIs
• Craft engaging content for blogs, social media posts, and website copy that resonates with our audience
• Collaborate with designers to create eye-catching visuals, from graphics to videos, that amplify our message
• Enhance website content and structure to improve SEO and drive organic traffic
• Manage and optimize paid search campaigns (SEM) on platforms like Google Ads
• Oversee our social media profiles, creating compelling content that increases engagement and builds followers
• Stay on top of social media trends and adjust strategies to stay ahead of the curve
• Provide regular reports and actionable insights to refine our marketing strategy
• Coordinate with external vendors and agencies to ensure seamless execution of marketing initiatives

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong communication and writing skills
• Proficiency in using social media platforms and management tools
• Creative thinking and ability to develop engaging content
• Hardworking with high initiative and willing to take on new challenges

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Manage the end-to-end recruitment process, including job postings, candidate sourcing, screening, interviewing, and selection
• Develop job descriptions, job specifications, and recruitment strategies to attract qualified candidates for open positions
• Coordinate with hiring managers to identify staffing needs, conduct job interviews, and make hiring recommendations
• Provide training and support to managers and employees on performance management best practices, policies, and procedures
• Coordinate training and development initiatives, including orientation programs, skills development workshops, and leadership training
• Identify training needs and priorities based on organizational goals, employee feedback, and performance evaluations
• Ensure compliance with employment laws, regulations, and company policies, and keep abreast of changes and updates in HR-related legislation
• Prepare HR reports and analytics on key HR metrics, such as turnover rates, absenteeism, and employee satisfaction, to inform decision-making and strategy development
• Conduct career advisory workshops/seminars to help job seekers understand the job market better

JOB REQUIREMENTS

• Diploma in any related field
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Proficient in Microsoft office

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION·

• Oversee daily operations, ensuring that processes run smoothly and efficiently
• Develop and implement standard operating procedures (SOPs) to enhance operational efficiency
• Ensure that resources are used effectively and within budget constraints
• Coordinate with other departments to ensure that operational needs are met
• Analyze existing operational processes and identify opportunities for improvement
• Implement process improvements to enhance productivity and reduce costs
• Utilize data and analytics to monitor the effectiveness of process changes
• Oversee and manage operational projects from initiation to completion
• Prepare regular reports on operational performance and present findings to senior management
• Conduct financial analysis to evaluate the cost-effectiveness of operations

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong leadership and team management skills, with the ability to inspire and motivate teams to achieve goals and objectives
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Benefits Summary:

• Up to $3100
• 5 days
• Working Location: Clementi
• Company transport provided at MRT Station

Responsibilities:

• Follow up on shipment progress and ensure goods are delivered in a timely manner
• Handling process order, verifications and follow up with customer orders
• Coordinate with shipping operators of the status delivery and loading scheduled
• Handle customer complaints and building good rapport with customers
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Overall job objectives

• Responsible in supporting and assist the laboratory in the various areas of customer service and coordination with all related parties to meet customers expectation and needs

Core responsibilities

• Handle customer enquiries received via telephone and email, deliver customer satisfaction through excellent service quality.
• Communicate with laboratory staff on sample handling and test requirements. Assist in input customer and testing information into Test Report.
• Received test samples from customers and mark in samples on time to meet customer expected testing turn time.
• Deal with all instructions, queries and service requests promptly, accurately and within company specified time frames.
• Perform any other responsibilities as assigned by Superior

You will be a good match if you are:

• Results and service-oriented individual who possess initiative and excellent communication and listening skills
• Proactive team player with ability to work independently in challenging projects and timelines
• Enthusiastic and resourceful with a "can-do" attitude
• Immediate availability will be added advantageous

working days: 5.5 (alternate Saturday)

Job Responsibilities

• Provide frontline support to ensure exceptional customer service.
• Handle administrative tasks, including opening job cards, processing invoices, and managing internal and warranty billings.
• Engage with customers regarding car servicing, repairs, and test drives.
• Build and maintain positive relationships with both internal teams and external customers.
• Collaborate with the Parts department and workshop to ensure timely completion of customer vehicles.
• Responsible for meeting overall business objectives and improving technician productivity.
• Assist in preparing repair and accident quotations.
• Perform other ad-hoc duties as assigned by your supervisor.

Job Requirements

• Proficient in computer applications with strong communication and interpersonal skills.
• Comfortable working in a fast-paced environment.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

ONG HUI YING
Registration Number: R22111719
AlwaysHired Pte Ltd
EA Licence No: 24C2293

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

• Location - Central, near Bugis MRT
• 5 days a week, 8.30am to 6.30pm
• Basic $2,800 - $3,300

Roles & Responsibilities:

Admin and Operations

• Conduct administrative and operational tasks of the Training Centre
• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Manage administrative work (Attendance, preparation of course materials and course enrolment process etc)
• Coordinate and oversee training schedules to ensure adherence to SOPs
• Supports and contributes to the company's continuous improvement and training programs.

Learner’s Management

• Collaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximising enrolment rates.
• Build and maintain strong relationships with learners, to achieve high customer satisfaction
• Provide quality customer experience through understanding of their queries and needs through email, walk-in and calls
• Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
• Facilitate effective learning experiences for participants

Job Requirements:

• Possess a Diploma or Degree in any discipline
• Experience in customer service or contact centre will have an added advantage
• Willing to work on weekends and/or public holidays.
• Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet

Interested applicants, click APPLY NOW or text your resume to +65 9759 6862.

Only shortlisted applicants will be notified.

Job Description :

· Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike

· Versatile in selling our Residential and Small Commercial solutions over various channels including hotline, online or even in person

· Supporting the team for account servicing matters will also be required from time to time (e.g. peak periods)

· Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

· Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements :

· Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company

· Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required

· Prior experience or knowledge in relevant industries is an advantage

· Adequate proficiency in MS Office

· Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus

· Diploma/ Degree in related field(s) is an advantage

· Fresh graduates are welcome to apply

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Benefits Summary:

• Up to $3100
• 5 days
• Working Location: Clementi
• Company transport provided at MRT Station

Responsibilities:

• Follow up on shipment progress and ensure goods are delivered in a timely manner
• Handling process order, verifications and follow up with customer orders
• Coordinate with shipping operators of the status delivery and loading scheduled
• Handle customer complaints and building good rapport with customers
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

We are hiring Freight Forwarding Executive

Job Description:

• Ensure deliveries are executed in a Timely and Right First Time manner.
• Review, develop, monitor, and enforce the appropriate Service Level Agreement with Service Providers.
• Handles IG (Internal Group) freight
• Manage daily OBD creation and fix any OBD related issues
• Support IG freight internal stakeholder’s requests, updating and monitoring shipment schedules .
• Liaise closely with external freight forwarders on vessel schedules, documentation and any operational issues.
• Liaise with external WH on any shipment related issues such as SUT, pack code and documentation.
• Review escalation of issues from customers' or shippers' and reviews complaints regarding distribution services.
• Attend daily logistic meeting to update shipping documents KPI and findings to the team.
• Initiate and manage projects related to service, efficiency and / or savings improvements and drive all team members to engage in Continuous Improvement initiatives for their respective area of responsibility.
• Opportunity to understand and experience full range of shipping documents such as E Form D, ACWS, Certificate of Origin, Letter of Credit etc.

Job Requirements:

• Min Diploma or Degree in Supply Chain or business-related discipline
• Min 1 year of relevant experience
• Valid professional certification relating to international and local Dangerous Goods regulations: IATA, IMDG preferred.
• Good knowledge of International/cross border logistics process and incoterms
• Experience with Letter of Credit will be advantageous.
• Experience with SAP Shipping & Transportation module preferred.

Interested candidate, please sent your resume in MS Word format to [email protected]

Philena Tan Jin Mei

Outsourcing Team

Recruit Express Pte Ltd (99C4599)

We regret that only shortlisted candidates will be notified.

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Job Description :

· Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries

· Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants

· Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

· Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements :

· Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company

· Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required

· Prior experience or knowledge in relevant industries is an advantage

· Adequate proficiency in MS Office

· Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus

· Diploma/ Degree in related field(s) is an advantage

· Fresh graduates are welcome to apply

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As a Strata Management Customer Service Executive, you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.

What You Will Be Doing:

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.
• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.
• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.

What we’re looking for someone who’s:

• Experienced in unit handover and defects management, with at least 2 years of relevant experience.
• Diploma-qualified or holds an equivalent certification.
• Able to work under pressure and manage tight deadlines.
• Detail-oriented and organized, capable of juggling multiple tasks.
• A strong communicator with a customer-focused, able to navigate complex situations with ease.
• Comfortable working independently, yet a team player with a collaborative attitude.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

) at least 3 years in shipping liner/freight forwarder/logistics company.

2) serving mostly direct shippers & agents nominations shipments handling their shipments from A to Z that consist of shipment planning/booking, transportation, documentation, customs clearance & billing.

3) liase with major consolidators, carriers & nvocc.

4) inititative & proactive…able to plan/work independently without much supervision.

5) comparison of suppliers rates/services.

6) doing quotation for local shipper/oversea agents.

7) able to work with back office that is located in India, which the back office function is supporting the front office.

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a logistics and supply chain company specializing in air freight services. They are looking for a Customer Service Executive to assist their Facilities team for the next phrase of their business. They are located at East of Singapore– easily accessible. The Customer Service Executive is responsible for:

Duties

• Assist customers with daily cargo bookings for our diverse airline products, ensuring smooth transactions.
• Handle the booking of capacity with airlines and confirm these arrangements with customers.
• Understand the specific requirements of our various airline products to provide appropriate advice to customers.
• Support the administration of cargo bookings by entering flight reservations into the system and maintaining accurate data updates.
• Coordinate with multiple parties, including customers, warehouses, carriers, and customs, to address shipment requirements. Monitor shipment status, keep customers informed, and maintain positive relationships by addressing inquiries promptly.
• Collaborate with the Billing Team to ensure accurate invoicing data and perform other assigned duties as needed.

Requirements

• Min 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Min “O” & “N” Levels.
• Familiar with CCN system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Working Location: Central, Singapore
Working Hours: Normal office hours (Mon-Fri)
Positions Available: Sales & Account Management

About the Role:

We are seeking motivated individuals for the position of Customer Relations Executive, with opportunities in Sales OR Account Management. You will be instrumental in driving customer acquisition, retention, and delivering exceptional customer service.

Key Responsibilities:

1. Sales Role:

• Drive business growth by acquiring new customers and retaining existing ones in the Residential and Small Commercial segments.
• Promote and sell solutions through various channels, including hotline, online platforms, and in-person meetings.
• Support account servicing during busy periods.
• Assist with the development of new digital initiatives as the company evolves.

2. Account Management Role:

• Deliver high-quality customer service through hotline, email, and online platforms, handling customer inquiries efficiently.
• Manage day-to-day client relationships within the Residential, Small Commercial, and Tenants segments.
• Assist with digital initiatives to enhance customer experience and service efficiency.

Requirements:

• Strong interpersonal skills to build relationships with both internal and external stakeholders.
• Excellent communication skills in writing, presenting, and engaging with customers and other key parties.
• Prior experience or knowledge in relevant industries is an advantage.
• Proficiency in MS Office is essential.
• Experience with CRM, ERP, or other enterprise software solutions is a plus.
• Diploma/Degree in a related field is an advantage.
• Fresh graduates are welcome to apply.

Interested candidates: Please send your updated resume in MS Word format to [email protected].

Responsibilities:

• Managing large amount of incoming calls, order processing and customer service inquiries
• Identifying and assessing customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customers’ complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies

Requirements:

• Minimum 1 year of experience in the related field.
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Able to work retail hours, weekends and public holiday
• Those with 2-3 years experience will be considered for Senior CSO

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)

Responsibilities:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Requirement:

• Training Provided.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279