Total 3,424 Senior Executive customer experience manager job vacancies in Singapore

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job profile

As an Executive, Customer Success (Operations), you will be a member of our Customer Success Network Operations in Singapore. This department is responsible for all incident management activities. Our Executive, Customer Success (Operations) therefore take full ownership of a pending technical issue until resolved. Your primary tasks and responsibilities will be to:

· Responsible for network monitoring and fault management.

· Proactively investigate alerts and fault reports, effectively communicating with customers on matters related to incoming incidents.

· Analyse incoming incidents and proactively coordinate and drive the repair and escalation process with external providers to promptly resolve issues.

· Conscientiously register details in fault tickets.

· Manage technical escalations and resolutions between Customers and external providers.

· Manage the entire resolution process and provide customers with good assurance on the resolution of incidents.

· Ensure SLAs to customers and internal service targets are met.

· Prepare regular reports on incident management.

· Knowledge share and train other team members as required.

· Join project team meetings as necessary.

· Be a change advocate by suggesting where and how improvement to relevant workflows can be made.

Your Profile

· Completed relevant education (Telecommunications is preferred)

· Minimal of 2 years of relevant work experience.

· General knowledge of:

· Access networking technologies (xDSL, Leased Line, wireless, satellite)

· Routers/Firewalls/Switches/SDWAN Box and any other Network equipment (primarily Cisco)

· VPN solutions (public based on IPsec/SSL or private based on MPLS)

· Knowledge of SDWAN

· Network Management Systems / tools (SolarWinds ORION)

· English proficiency is a must; a second language is beneficial.

· Ability to perform shift-work.

· Intermediate knowledge level on Microsoft Office (especially Excel).

· Analytical skills and a strong communicator.

· Creative and being able to think of the box.

· Team player and no 9-to-5 mentality.

· Having the following certifications is advantageous:

· Cisco Certified Network Associate (CCNA)

· ITIL Foundation V3 or above

· Certified SolarWinds Professional

Our offer

Depending on your experience, Netsentia offers a competitive remuneration package. Most importantly, Netsentia offers a dynamic and fast-growing working environment which offers excellent career opportunities.

• Arrange logistics for meetings and company events
• Submit finance documents for payment processing
• Manage Learning Management System for courses
• Organize schedules, appointments, and handle inquiries
• Support workshops, courses, and examinations

Requirements:

• Minimum Dip/Deg holder with prior admin working experience.
• Prior working experience in education industry will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Location:

Central - 5 mins walk from Chinatown MRT

Good working Environment

5-day work week

Responsibilities:

• Manage and process shipping documentation, including import/export documents and Bills of Lading (B/L), ensuring accuracy and compliance with international trade regulations.
• Oversee daily operations for assigned accounts, ensuring and timely and efficient logistics.
• Liaise with agents, customers, and transporters, to facilitate smooth communication and resolve issues.
• Handle permit declaration, ensuring compliance with regulations.
• Generate and manage invoices, ensuring accuracy in billing and timely submission to clients.
• Manage Debit and Credit Notes, ensuring accurate financial records
• Perform other duties as assigned

Requirements:

• Min GCE 'O' Level or Diploma in any field.
• 1 to 2 years of experience in import/export, shipping documentation, and freight forwarding.
• Detail-oriented, organized, able to manage tasks in a fast-paced environment.
• Excellent communication and interpersonal skills
• Ability to work independently and as part of team.
  

Interested applicants, please send in your latest updated resume in Word format. We regret to inform you that only shortlisted candidates will be notified.

EA License No: 18C9251

EA Personnel No: R1653228

Job Scope

· Handle and prepare import and export shipping documentation (Land/Air/Sea Freight)

· Liaise with forwarding agents, clients, and the warehouse department.

· To make sure clients' goods are sent on time and send billing of the invoices.

· Responsible for clients' inquiries such as tracking and tracing shipments.

· In charge of administration matters relating to the Air and Sea operation set-up.

· The person is responsible for communicating with the customers/distributors on their solution needs and after-sales needs.

· The job will require providing the quotation, sales follow, sales forecast, and sales presentation.

· Generate and review sales quotations, order processing, and invoicing.

· Review customer sales orders, proposals, purchase orders, and related information.

· Preparation of documents for sales operations, customer-related reports to management, sales and customers as required.

· Generate price list for sales team, based on information from principals. Monitor &update sales team with relevant information from principals.

· Effectively engage with external customers, suppliers, financiers and internal colleagues including shipping, finance, technical, service, sales and marketing, as required.

· Provide admin support where necessary.e.g. filing, data entry, retrieval of documents, or any other duties assigned.

Job Requirements

· Min. Diploma and above in logistics/ Supply Chain or equivalent

· At least 1-3 years of relevant shipping experience

· Knowledge of MS Excel, Words, Microsoft Dynamic Navision 365 and control of documents.

· Proficient in handling shipping documents and familiar with INCOTERMS

· Have customer service skills.

· Have knowledge of HS code and Strategic Goods Control preferred.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Repair Order Desk Executive

Contract: 6 months contract

Location: Changi North

Responsibilities

• To process/enter customer orders, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
• To ensure accurate and timely billing/invoicing to customers.
• To co-ordinate with, or support other departments to resolve customer service issues.
• To work within the Repair Team to ensure repair SPT and company objectives are met.
• Be responsible, and to prepare, present and/or participate in performance related topics.

Requirements:

• Must be familiar and able to use Microsoft Outlook and Excel.
• Must be able to communicate clearly and write fluently in English.
• Candidates with previous experience in aerospace customer order desk will be highly preferred.
• Candidates with experience using SAP and Microsoft Access will be added advantageous

Preferred Experience/ Skillsets:

• Aviation/ Aerospace: Minimum 1 year
• Customer Service: Minimum 1 year
• SAP: Minimum 1 year
• Repair Order: Minimum 1 year
• Microsoft Access: Minimum 1 year

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9000

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Repair Order Desk Executive

Contract: 6 months contract

Location: Changi North

Responsibilities

• To process/enter customer orders, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
• To ensure accurate and timely billing/invoicing to customers.
• To co-ordinate with, or support other departments to resolve customer service issues.
• To work within the Repair Team to ensure repair SPT and company objectives are met.
• Be responsible, and to prepare, present and/or participate in performance related topics.

Requirements:

• Must be familiar and able to use Microsoft Outlook and Excel.
• Must be able to communicate clearly and write fluently in English.
• Candidates with previous experience in aerospace customer order desk will be highly preferred.
• Candidates with experience using SAP and Microsoft Access will be added advantageous

Preferred Experience/ Skillsets:

• Aviation/ Aerospace: Minimum 1 year
• Customer Service: Minimum 1 year
• SAP: Minimum 1 year
• Repair Order: Minimum 1 year
• Microsoft Access: Minimum 1 year

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9000

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office, Excel and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills

Job Description

• Industry/Organization Type: Alcohol Distributor
• Position Title: Customer Service Specialist/Customer Service Executive
• Working Location: Tuas Bay Walk (Transportation Provided)
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm, Saturday (WFH), 8.30 am – 12.30 pm
• Salary Package: Up to $3,100 + Incentives
• Duration: Permanent

Key Responsibilities

• Provide accurate information to customers by ensuring a clear understanding of their requests, answering questions, and offering assistance promptly.
• Initiate services by documenting requests and coordinating with the dispatch team to ensure timely service delivery.
• Handle revenue collection efficiently by receiving and recording payments.
• Resolve billing issues by identifying errors, explaining procedures, and coordinating necessary adjustments.
• Enhance service quality by assessing current processes and recommending improvements.
• Stay updated with industry practices by engaging in educational opportunities.
• Resolve billing-related tasks for customers, including the issuance of invoices, credit, and debit memos.
• Maintain accurate customer information for billing and service purposes.
• Work closely with the Sales team to support customer management and address any related inquiries or issues.
• Coordinate with the Sales team regarding customer accounts receivable and specific requests.
• Manage customer records effectively and initiate actions related to rebates and sponsorships.
• Perform other administrative tasks as required.

APPLY NOW!!!

• With at least 1 year of relevant experience
• Proficient in Microsoft Office
• Candidates with experience in the SAPB1 system would be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68880 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

• Industry/Organization Type: Industrial Paper Converting Solutions
• Position Title: Customer Service Representative/Executive
• Working Location: Tai Seng
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $3,500 + VB
• Duration: Permanent

Key Responsibilities

• Engage directly with international and domestic customers via telephone and email.
• Provide accurate pricing and delivery information.
• Enter and manage customer orders using ERP systems.
• Follow up on and expedite orders and shipments.
• Promote the sale of service parts.
• Handle the processing of all domestic and international credits and manage outstanding non-receivable parts.
• Coordinate repair orders with customers and liaise closely with our U.S. head office.
• Process invoice billings for the parts department.
• Manage replenishments for the off-site warehouse.
• Respond to all incoming domestic and international emails for price quotes.
• Perform additional duties as assigned by the Customer Service Supervisor or the Service Parts Manager.

APPLY NOW!!!

• Minimum ‘N/O’ Levels or equivalent with at least 1 year of relevant experience
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68718 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Roles and Responsibilities

• Assist and support Sales team activities on administration of purchase orders and invoices.
• Preparation of related administrative paper documentation.
• Handle and follow up all import/export process and delivery shipment.
• Liaise with clients and suppliers on logistic and delivery arrangements.
• Responsible for client’s inquiries and quotations.
• Attend to general enquiries over the phone and email, gathering and evaluating feedback from clients.
• Supporting Event team in organisation of sales events.
• Preparation and submission of projects tenders or RFQs.
• Undertake any other ad-hoc projects/duties assigned.

Requirements

• Diploma or Bachelor’s Degree in Business Administration or related field.
• 3-5 years of sales support experience.
• Strong organization, time management skills and ability to work with senior internal stakeholders.
• Interpersonal skills, confident personality, high level of enthusiasm.
• Ability to start work with short notice preferred.

about the company

Our client, an insurance based wealth solutions organisation and operates in various regions.

about the job

In this position as a Senior Customer Service Specialist, you will be tasked to administer all new business submissions and top-ups, data input and collecting all required documents and liaising with personnel from Head Office. The ideal incumbent will be expected to administer all post-sales requests, liaising with personnel from Head Office and ensure that these are processed within agreed service level with adherence to compliance requirements. You will be required to manage and build relationship with partners for new business and after sales requests.

• Office is located at Raffles Place
• 100% support role, non-sales
• Working hours: Monday to Friday, 9:00am to 5:30pm
• Package: Basic salary + variable bonus + attractive benefits + medical coverage

skills and experience required

• Customer-service oriented
• 5+ years of customer service support experience - ideally in insurance sector
• Candidates with Financial Consultant/Advisor or Relationship Manager experience are welcome to apply
• Problem-solving and critical thinking to evaluate, develop and implement solutions
• Excellent individual contributor as well as team player
• Meticulous & results oriented

If the above position interest you, kindly click on the appropriate link to apply for this role.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

*No experience welcome

Primary Responsibilities

• Support the smooth running of the day-to-day operations of the gym
• Greet and check in members and verify memberships
• Ensure cleanliness and maintenance of all gym equipment
• Attend to customer inquiries through various channels such as phone, email, person
• Any other ad-hoc task / duties that may be assigned by club management from time to time

Requirement

• Keen on pursuing a career in a fast paced environment
• Possess a good sense of customer service, responsibility and integrity
• Basic computer literacy/knowledge in Microsoft office
• Able to commit to a 5.5 day work week

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Overall Role Purpose:

Reporting to the Telemarketing Manager, this position involves supporting potential DHL Express customers reaching in to us from digital platforms and customer service department. The role will also be required to reach-out to potential customers via phone calls, emails, and live chat. The Telemarketing Executive (Customer Onboarding Executive) will adhere to established criteria to effectively qualify leads and onboard the potential customer by providing guidance to open accounts using our CRM tools.

• Initiate contact with potential customers through phone calls, emails, and live chat.
• Apply established sales lead criteria to qualify and assess the potential of each lead.
• Assist prospects in opening accounts, providing guidance and support throughout the process.
• Assign qualified prospects to the sales team for further follow-up, driving new business acquisition.
• Maintain meticulous attention to detail, ensuring complete and accurate data entry in the CRM system adhering to the rules of PDPA.
• Utilize CRM, PowerBI, and basic Excel skills to effectively track and manage leads.
• Collaborate closely with the Telemarketing Manager to continuously improve lead qualification processes and outcomes.
• Exhibit exceptional communication skills, speaking empathetically and addressing customer needs professionally and effectively.

Requirements:

• Preferably with prior experience in sales or customer service in a B2B environment.
• Proficiency in basic Excel, CRM usage, and the ability to communicate clearly and empathetically with customers is essential.
• Possess strong written and verbal communication skills, demonstrating fluency in professional English.
• Exhibit the ability to work independently and follow established sales lead criteria with minimal supervision.
• Display a willingness to receive guidance, training, and coaching to enhance performance.
• Familiarity with PowerBI or other data visualization tools is considered an advantageous skill set.

Job Description

• Industry/ Organization Type: Rental & Sales/ Construction Equipment
• Position Title: Customer Success Executive
• Working Location: Paya Lebar
• Working Hours: 5.5 days, Mon-Fri (8 am-5 pm/9 am-6 pm), Alternate Sat (8 am-5 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries via phone, email, walk-in, and live chat with professionalism and empathy.
• Provide accurate details about our products, services, and rental terms.
• Quickly resolve customer issues to ensure satisfaction and loyalty.
• Efficiently handle equipment rental bookings, changes, and cancellations.
• Identify sales opportunities during customer interactions by understanding their needs and suggesting suitable rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where appropriate.
• Meet and exceed monthly sales targets by turning inquiries into sales and rental agreements.
• Stay updated on promotions, deals, and new products/services to inform customers.
• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Work with logistics and maintenance teams to ensure equipment availability and readiness.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to improve business operations.

APPLY NOW!!!

• Minimum Diploma holder, additional certificates in Customer Service, Sales, or related fields are a plus.
• Familiarity with sales software/ CRM tools, or with knowledge in equipment rental industry is an added advantage.
• Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
• Ability to work in a fast-paced environment.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67376 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Senior Marketing Executive | Up to $4.5k | 5 Days | Jurong East

• Salary: $4,000 - $4,500
• Working days: Mon ~ Friday, 8am – 5.30pm
• Location: Jurong east

Job Summary

You will work closely with the Head of Program Management and International Marketing to develop collectible programs and generate leads to achieve team sales growth performance.

Job Responsibilities

• Develop and manage international commemorative coins and collectibles programs.
• Formulate, align and implement product marketing plans in meeting stakeholders and company’s business goals to achieve outreach and sales objectives.
• Ensure seamless and timely execution of product development, production, launch, marketing and sales plan.
• Conduct market trend analysis.
• Provide marketing expertise and support to sales channels to achieve marketing and sales objectives.
• P&L responsibilities for assigned programs.

Job Requirements

• Degree holder specializing in Business Studies/ Marketing / Arts & Social Science
• Min 5-year(s) relevant working experience in Marketing, Project Management or Product Development and Management
• Proficient in MS Office, strong in PowerPoint
• Knowledge of consumer product market and distribution channels would be an advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a logistics and supply chain company specializing in air freight services. They are looking for a Customer Service Executive to assist their Facilities team for the next phrase of their business. They are located at East of Singapore– easily accessible. The Customer Service Executive is responsible for:

Duties

• Assist customers with daily cargo bookings for our diverse airline products, ensuring smooth transactions.
• Handle the booking of capacity with airlines and confirm these arrangements with customers.
• Understand the specific requirements of our various airline products to provide appropriate advice to customers.
• Support the administration of cargo bookings by entering flight reservations into the system and maintaining accurate data updates.
• Coordinate with multiple parties, including customers, warehouses, carriers, and customs, to address shipment requirements. Monitor shipment status, keep customers informed, and maintain positive relationships by addressing inquiries promptly.
• Collaborate with the Billing Team to ensure accurate invoicing data and perform other assigned duties as needed.

Requirements

• Min 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Min “O” & “N” Levels.
• Familiar with CCN system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)