Total 3,429 Senior Executive customer experience manager job vacancies in Singapore

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a HR Operations Executive to be part of their HR team for ongoing transformation projects. They are located in the North.

Duties of HR Operations Executive:

• Supporting daily HR functions
• Managing and maintaining employee data in the HR system to ensure all records are up-to-date and accurate.
• Responsible for handling end-to-end recruitment activities, including job posting, resume screening, scheduling interviews, and extending job offers.
• Provide support in orientation and any other company event
• Any ad hoc duties assigned.

Requirements:

• Diploma in Human Resource Management or related field
• No experience needed, training provided
• Singaporean only

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

1. Handles proactive and preventative maintenance works to the building facilities/ system/
equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift,
dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure
that all systems are in good functioning condition. If any repair or replacement are required

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our client is a leading power generation company. They are expanding and growing at a fast pace and now looking to hire a Marketing Executive to support the growth. They are located in the Central Town area – easily accessible.

Responsibilities:

• Develop strategies and partnerships for initiatives.
• Maintain and grow partnerships and customer base.
• Explore new opportunities with commercial partners.
• Prepare tailored sales, marketing proposals.
• Drive campaigns for customer acquisition.
• Work with partners for program success.
• Stay updated with industry trends for innovation.
• Identify and address improvement areas collaboratively.

Requirements:

• Diploma/ Degree in Business/ Marketing or related field.
• Experience in business development, project management and account management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZIN

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, global distrtibution management.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As a key member of the Sales Support Team, the Customer Service (Sales Support) Executive reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• To maintain a proactive relationship with customers in your own market responsibility area
• To facilitate good communication between customer, Sales, and Operations Departments.
• To enter customers' orders in accordance with the Purchase Order (PO) and allocate quantity. This is to ensure that the orders are in optimized delivery quantity and evenly loaded over the month.
• To anticipate customer reactions to unfavourable schedule confirmation and quality issues, etc. The Sales Support Executive is expected to address any customers' concerns and pursue information or activity to satisfy the customers' needs.
• To keep up to date with product knowledge, policies, and processes so as to provide accurate and relevant information to customers.
• To utilise the available quotation tools and knowledge about the customer, to leverage on insights leading to an improved customer satisfaction and successful resolution and upselling.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Work experience in a SME trading or distributor environment
• 2 years of sales support experience preferred
• Organized, meticulous, and disciplined person with a good eye for details
• Able to work in teams as well as independently
• Must be able to work in fast-paced environment
• Good proficient in written and spoken English
• Proficient in MS office - Words, Excel
• Knowledge of Trade Facilities like Letter of Credit is advantageous

• Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers.
• Provide quotations to customers and follow-up to secure business / activate shipments.
• Coordinating receipt and record of import / export / Cross trade via air or sea shipments.
• Liaising with origin and destination offices / agents for shipments arrangement.
• Liaising with origin and destination offices on air / sea-LCL consolidation program.
• Shipment arrangements / follow-up and provide updates to customers.
• Liaising with other departments, making sure operation runs smoothly.
• Ensuring that shipments are handled smoothly and intermediate issues are solved.
• Ensure all documentation is accurate and up to date, including bills of lading, commercial invoices, and other necessary paperwork.
• Check / collate documents and send them to OPS Team for billing.
• Insurance related matters - purchase insurance, follow-up on claims (if any).
• Provide customers support to Sales persons for their new potential clients when they are out of office.
• Back-up for fellow teammates when they are absent.
• Any other adhoc duties assigned.

Requirements:

• Possess Diploma/Degree in related discipline
• Good knowledge of International Logistics Services
• Minimum 2 years of relevant experience
• Independent and team player with strong self-initiatives and communication skills

5 day work week

Changi South Area

Freight forwarding Co.

Interested candidates, please forward a detailed resume as MS Word format to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is from global travel retail industry. They are looking for a Customer Experience Executive to assist their Service Excellence team for the next phrase of their business. They are located in East – easily accessible. The Customer Experience Executive is responsible for:

Duties

• Provide exceptional customer service through email and feedback portals, resolving issues promptly and professionally.
• Understand our products and services to offer personalized recommendations and solutions.
• Use active listening to meet customer needs and preferences, collaborating with colleagues to achieve satisfaction targets.
• Analyze customer feedback to enhance the customer experience and maintain service recovery protocols.
• Manage and support the customer journey across all touchpoints, including on-site, online, social media, and delivery.

Requirements

• Diploma or Degree in relevant business related discipline
• Proven track records in relevant role and responsibilities
• At least 2 years’ experience in similar role

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok, West Region

Salary: $2,000 - $2,700 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Location: Mainly based in Novena but every fortnight need to go to the Changi site

Key Responsibilities:

• Support operations in the Singapore Distribution Center.
• Responsible for handling daily warehousing operation to ensure that customer delivery schedules are met to provide customer satisfaction.
• Responsible to close Cycle Count activities to ensure timely approval cycle count sheet and completion of ABC items count per the cut-off timeline to ensure SOX compliance.
• Coordinate the quarterly destruction activities with stakeholders. Ensure GN29 license availability for the items, create Destruction Order in JDE and generate commercial invoice for permit application. As well as provide Finance with the cost center to cross charge.
• Request for quarterly freight rates quotation from freight vendors.
• Request for ad-hoc freight quotation and arrange for inbound packaging materials shipment.
• Perform detailed freight audit for billing and invoicing.
• Submit monthly data into Freight Analytics Tool.
• Support printer Installation Qualification (IQ) when required.
• Support the execution of supply chain-related projects and other incidental duties.

Education and Experience:

• Diploma in Supply Chain/Logistics/Business or related field
• Minimum 2 years’ relevant experience in Supply Chain and Logistics roles
• Experience working in a medical device and/or regulated industry Preferred

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Location : Clementi

Responsibilities:

• Assist in carrying out administrative work in the delivery of advisory services to patients and their families.

• This includes processing of information and statistics on assistance through an electronic system. Executive care advisory may be required to gather information from patients and their families and assist them with the financial assessments procedures.

• Conduct assessment / home visits when necessary.

• Liaise with relevant agencies / authority / patients family.

• Assure that all referrals are attended to by relevant personnel.

• Liaise with nurses on patient-related matters.

• Assure that all referrals are attended to by self or relevant personnel.

• Supervise the operational work carried out by customer care coordinator when handling subsidy cases.

• Act as a channel of communication between management and the customer care coordinator.

• Handle difficult customer and communicate escalated issues to the Manager.

• Keep update records of patients electronic or written data)

• Up-to-date the relevant information of government’s policy with regards to the elderly care Services and funding.

• Maintain confidentiality of customer database.

Requirements:

• Min O level
• Min 2 years of healthcare experience
• Able to work on alternate Saturdays (off-in-lieu will be provided)

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Position Summary

The Senior Customer Service Specialist is responsible for providing excellent customer service experience. This role will have frequent interactions and close collaborations with internal stakeholders such as Account team and the Operational teams.

Key Responsibilities

• Build strong relationships with customers.
• Monthly commitment of 6- or 12months rolling forecast back to customer
• Work with internal teams and customer on the customer order planning and execution by

I. Providing visibility for incoming wafers.

II. Providing instruction to execute orders and coordinate the priorities of orders.

III. Providing WIP status, ship-out plan and finished good information to customers.

IV. Arrangement of customer wafers to fulfill Forecast / AOP/Customer Shipment requirement.

• Maintain pricing and sales order creation for billing and shipment.
• Brief internal team on changes in flow / process / customer requirements after understanding customers' specs.
• Co-ordinate any customer returned materials and work with the relevant department on material disposition.
• Attend to customer enquiries and complaints.
• Work with IT to develop reports as per customer’s requirement and maintain the quality of these reports.
• Host Customer Visits and Quarterly Business Review meetings
• Perform any other tasks relevant to support Customer’s requirements.
• Perform any other duties assigned by Supervisor or Manager from time to time.

Requirement

• Degree in Engineering, Business Administration, Marketing Management or similar discipline.
• At least 3 years of work experience in semiconductor industry or OSAT.
• Able to bridge between and coordinate with customer and internal engineering, logistics, sales & planning team.
• Possess strong analyzing, problem solving, communication and interpersonal skills.
• Ability to work under pressure in a very dynamic environment.

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

● Replying, sending and forwarding of letters to customers by post or via

email.

● To respond to customers and internal Business units with relevant production

information.

● Responding to customers' queries via Social Media.

● In charge of communicating with customers and providing relevant answers/

responses to customer queries via the company's social media platform

related to products and services.

● Preparing the team's daily stats & reports

Recruitment

• Manage the end-to-end recruitment process, including sourcing resumes,
• screening and shortlisting candidates and participating in the selection
• process and managing candidates outcomes.
• Review job descriptions and job requirements for posting on the external job
• boards and ensure compliance to local statutory requirements.
• Publish positions on advertisement channels and job portals, monitor process
• and track data and ensure advertisement meet local requirements and
• guidelines.
• Manage resumes received; disseminate shortlisted applicants to Departments
• for review and track outcome.
• Implement strategies to drive continuous recruitment efficiencies and quality
• metrics such as time-to-fill vacancies that meet dynamic business needs,
• qualified applicants-per-requisition, acceptance rate, candidate-to-hire
• conversion rate, and retention/satisfaction scores.
• Source candidateson portals, headhunting, social media, and the internal referral program and
• careers job fairs or relevant source of recruitment platforms.
• Develop a network of people and processes to support a strong pipeline of qualified candidates to quick turnaround time.Expand and strengthen recruitment channels for existing and future
• openings and internships.
• Tap into diverse recruiting resources that support recruiting activities by
• building relationships with internal and externa groups
• Develop, support, and maintain employment advertising.

Job Requirment

• At least 3 years of experience as an in-house recruiter or as a Recruitment
• Consultant in talent sourcing.
• Diploma / Degree with a qualification in HR Management.
• Good knowledge of the Singapore Employment Act and other relevant
• legislations
• Able to work in a fast-paced environment with constant changes
• Demonstrate business acumen with HR knowledge to advise business
• leaders in partnership with HR Operations Team on best practices on
• recruitment and external recruitment market conditions.
• Excellent interpersonal and communication skills
• Problem-solving ability
• Drive to success, good in networking
• Ability to multi-task and work within tight deadlines
• Proficient in Excel, Word, and PowerPoint
• Meticulous and attention to details
• Prior experience in handling recruitment for mass hiring/non-executive
• positions will be an advantage.

• Generate Inpatient billings.
• Submit MediShield claims via CPF portal.
• Update Oracle Collection module on MediShield payout.
• Submit Medisave claims via CPF portal.
• Update Oracle Collection module on CPF Medisave payout.
• Write to NOK to settle any outstanding amounts not covered by MediShield Life and Medisave.
• Issue receipts for all modes of settlement and deposit cash/cheque.
• Check all visit logs entered by homecare doctors and nurses to ensure accuracy.
• Liaise with homecare doctors and nurses for amendments, if any, of visit logs wrongly updated previously.
• Monthly review of homecare subsidies for both new and existing homecare patients to ensure that they are accurately updated in the system by homecare admin.
• Quarterly upload/submission to MOH via ILTC portal for homecare subvention claims.
• Quarterly submission to AIC for claims on consumables and assistive devices for homecare patients.
• Undertake to keep oneself well informed of the updated industry guidelines and develop new skills that are necessary for the job.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Job Responsibilities:

• Provide support to import/export shipments processing and arrangement

• Co-ordination with various parties (including customers, overseas agents,

carriers, NVOCC, co-loaders) on shipments clearance/delivery/collection

• Handle a full spectrum of import and export documentation.

• Create job information into the system

• Handle billing, costings and ensure prompt invoicing to customers.

• Prepare manifest.

• Liaise with carriers, feeder operators, vendors, overseas offices and customers.

• Checking of vessel berthing & schedules.

• Liaise with service providers and customers on shipments arrangement

• Daily monitoring shipments (arrival date, depart date, time, short landed, survey,

missing)

• Handling DG Declaration, Portnet and Tradenet usage – an advantage.

• Any other Adhoc duties assigned.

Job Requirements:

• Minimum GCE “N” or “O” level

• Minimum 1 to 2 years’ experience in shipping/freight forwarding

• Possess good communication and customer service skills; a detailed and

organized person who is a good team player

• Pleasant personality with positive working attitude

• Interested in customer service, data entry and doing documentation

• Proficient in PC application (MS Word, Excel)

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a HR Operations Executive to be part of their HR team for ongoing transformation projects. They are located in the North.

Duties of HR Operations Executive:

• Supporting daily HR functions
• Managing and maintaining employee data in the HR system to ensure all records are up-to-date and accurate.
• Responsible for handling end-to-end recruitment activities, including job posting, resume screening, scheduling interviews, and extending job offers.
• Provide support in orientation and any other company event
• Any ad hoc duties assigned.

Requirements:

• Diploma in Human Resource Management or related field
• No experience needed, training provided
• Singaporean only

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

1. Handles proactive and preventative maintenance works to the building facilities/ system/
equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift,
dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure
that all systems are in good functioning condition. If any repair or replacement are required

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities

· Provide administrative support to the Department.

· Coordinate department and project activities, and prepare documents required

· Manage administrative and operational duties like scheduling, arranging and facilitating meetings

· Proper documentation of records

· Management of department’s inventory and equipment

Requirements

· GCE ‘N’ / ‘O’ / ‘A’ Levels or Diploma Holders

· Good organisational and administrative skills

· Good interpersonal, verbal and written communication skills

· Proficient in Microsoft Outlook, Word and Excel

· Good team player, have an eye for details and ability to multi-task

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Customer Service (Freight Forwarding, Shipping)

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok, West Region

Salary: $2,000 - $2,700 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description:

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Our Client is a MNC in the Sports Wearable Manufacturing. Due to their current expansion plan, they are looking for an Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Responding to customer inquiries and providing detailed information about airfreight services, rates, schedules, and documentation requirements.
• Liaising with various departments to ensure the smooth and timely processing of airfreight shipments.
• Assisting customers with booking airfreight shipments, arranging pickups, and tracking shipments during transit.
• Resolving customer complaints, issues, and disputes promptly and professionally.
• Ensuring compliance with airfreight regulations and customs requirements.
• Maintaining accurate records of customer interactions, transactions, and shipment details.
• Collaborating with the operations team to optimize processes and enhance service quality.
• Liaise with customers informed about any delays, changes, or issues affecting their airfreight shipments.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Business Admin
• Min 3 years of experience in similar environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Responsibilites:

• Organize and oversee the customer service operation with a primary focus on customer satisfaction; strive to uphold positive relationships with both customers and staff.
• Uphold and enforce customer service standards and procedures.
• Provide comprehensive customer service support to the department store, including handling Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/reports, and similar tasks.
• Ensure the prompt and efficient resolution of customers' problems.
• Address customers' inquiries, take necessary actions, and handle feedback/complaints with effectiveness and efficiency.
• Gather and organize customer feedback and suggestions to enhance and develop service standards

Requirements:

• Minimum GCE O Level
• At least 1 year of customer service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Support sales team in job processing and coordination of orders
• Issue job tickets and related documents
• Liaise with sub-contractors and customers to meet delivery schedule
• Coordinate internally with operations department to ensure customers requests are met in time and accurately
• Provide admin support to management

Requirements:

• 'A' level / Diploma and above
• Able to work independently & a good team player
• High initiative, hardworking and willing to work long hours
• Speedy, responsive and like working in a fast moving environment
• Training will be provided for selected candidate without relevant experience
• Experience in printing industry an added advantage
• Proficient in MS office