Total 71,771 Manager customer experience manager job vacancies in Singapore

Account Manager (Sales – Life Science)

We are seeking an Account Manager with experience working with/in the life science industry to a top leading MNC. You will build strong customer relationships, drive revenue growth, and oversee account strategies with support from teams across our network.

Responsibilities:

• Build and maintain strong customer relationships to ensure long-term partnerships.
• Drive sales growth through efficient processes and strategies.
• Understand customer needs and ensure they are met.
• Lead customer proposals and presentations.
• Plan and implement strategies to retain and grow accounts.
• Act as the main point of contact for customer concerns and escalations.
• Support bids and RFQ processes as needed.
• Conduct business reviews and manage virtual teams.

Requirements

• 5+ years in account management or sales in life science or related industry.
• Strong communication, teamwork, and interpersonal skills.
• Proven ability to manage large (MNC) accounts and work with cross-functional teams.
• A degree in Business or a related field is preferred.
• Familiarity with supply chain / logistics sector is a plus.

Location : Central

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Margaret Lee Hsin-Hua, Reg No: R1547495). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential.

PeopleSearch Pte Ltd

EA License No: 16S8057

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Responsibilities:

• Service Enterprise/Govt accounts, obtains orders and develop new market and established new Enterprise Customers.
• Responsible for the entire sales cycles by planning and organizing activities in existing or potential accounts, identify opportunities and work closely with other stakeholders to close deal
• Communicate with customer on the requirement, understand their procurement process to ensure smooth sales process
• Monitor competition by gathering current market place information on products, pricing, etc
• Resolve customer dissatisfaction by investigating problems, develop solutions, preparing reports, making recommendation to management
• Present an overall costing sheet for a sales / project , to negotiate for best price for project / tender during bid phase
• Provide project costing sheets with supporting quotations from various distributors / vendors to project team for project handover
• Support project for a smooth transition during project handover example like proper handover to project team on costing sheet

Job Requirements:

• At least 5 years of IT sales experiences in Government Accounts
• Excellent communication skills, both verbal & written
• Good in presentation skills.
• Good organization skills and ability to multitask
• Team-player who can also work independently, dedicated team-member
• Work location: Jurong East
• Singaporean only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The TikTok Shop Ads Product team builds solutions that help merchants grow their businesses on TikTok by optimizing ad experiences throughout the shopping funnel. These tailored tools enable merchants, brands, and creators to showcase and sell products directly through in-feed videos, LIVEs, the product showcase tab, and the shopping center (2nd tab in the TikTok app). TikTok Shop is currently available in Southeast Asia, the United Kingdom, and the United States

Responsibilities:

- Based on the merchant growth , deeply integrate e-commerce products to improve shop sellable and shopads activation rates

- Define and execute a product strategy and roadmap for TikTok Shop ads, managing the entire product lifecycle from concept to post-launch optimization.

- Collaborate with cross-functional teams across engineering, marketing, operations, and demand generation for successful development and implementation.

- Analyze business challenges, identify U.S. market-specific client needs and pain points, and implement strategies for TikTok Shop ad solutions to drive performance.

- Assess product performance and customer feedback to optimize ad solutions and deliver maximum value for merchants and brands.

Qualifications:

Minimum Qualifications:

- BA/BS degree in Computer Science, Electrical Engineering, Mathematics, Statistics, or equivalent experience.

- 5+ years of product management experience, managing products from concept to launch and optimization.

- Ability to influence product management and engineering teams, and work with cross-functional stakeholders.

- Strong communication skills to articulate technical and business concepts to stakeholders at all levels.

- Proven problem-solving skills with the ability to define challenges and implement solutions.

- Fast learner with strong judgment and creative thinking abilities.

- Exceptional organizational and analytical skills in global, cross-functional roles.

Preferred Qualifications:

- 3+ years of experience in performance advertising, particularly in e-commerce or shopping ads.

- Experience in fast-paced environments, particularly in startups or rapidly evolving industries.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Portfolio Manager (HFT)/Hedge Fund

Our client, a leading hedge fund is looking to fill the role of an experienced Portfolio Manager specializing in High-Frequency Trading (HFT).

Responsibilities:

• Design, implement, and optimize HFT strategies across multiple asset classes and markets.
• Identify and exploit inefficiencies in market microstructures to achieve alpha generation.
• Oversee real-time execution of trading strategies to ensure performance and alignment with risk parameters.
• Manage risk-adjusted returns of the portfolio, adhering to the firm’s risk tolerance and investment guidelines.
• Monitor and analyze portfolio performance, making data-driven decisions for improvement.
• Integrate FPGA and other hardware acceleration technologies for maximum performance.
• Stay updated on industry trends, emerging technologies, and regulatory changes to identify new opportunities.
• Conduct research on market dynamics, liquidity, and price behavior to inform strategy refinement.
• Implement and enforce stringent risk management protocols to protect the portfolio from adverse events.
• Monitor key metrics, including drawdowns, slippage, and execution risks, in real-time.

Requirements:

• Bachelor’s or Master’s degree in a quantitative field such as Computer Science, Engineering, Mathematics, or Finance; PhD preferred.
• Proven experience as a Portfolio Manager or Senior Trader in HFT within a hedge fund or proprietary trading firm.
• Deep understanding of market microstructure, order types, and latency-sensitive trading.
• Strong programming skills in languages such as C++, Python, or Java, and familiarity with FPGA development (Verilog/VHDL).
• Track record of delivering consistent, high-risk-adjusted returns in an HFT environment.
• Expertise in backtesting, performance optimization, and data analysis.

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Ethel Tan Seok Khoon, Reg No: R2096281). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job Description:

As a Healthcare & Lifesciences Business Development Manager at Kairos Global Search, you will play a pivotal role in driving the growth and success of the business. This remote position offers the flexibility to work from home while focusing on acquiring new clients across Healthcare & Lifesciences industry, nurturing relationships, and expanding the company’s presence in the recruitment industry. Your primary goal will be to generate business opportunities and establish long-term partnerships with Healthcare & Lifesciences clients. You get the opportunity to Work From Home and earn based on profits-sharing. There will be training provided!

Key Responsibilities:

• Identify and target potential Healthcare & Lifesciences clients, building a robust pipeline of business opportunities.
• Develop and execute effective strategies to acquire new clients and expand market presence.
• Build and maintain strong, long-term relationships with existing clients to foster repeat business.
• Collaborate with the recruitment team to ensure successful placement of candidates and client satisfaction.
• Prepare and deliver compelling presentations, proposals, and contracts to prospective clients.
• Stay updated on market trends, competitor activities, and industry developments to identify new opportunities.
• Meet or exceed business development goals, including revenue targets and client acquisition KPIs.

Requirements:

• Proven experience in business development, sales, or account management
• Prior experience within the recruitment or staffing industry is an added advantage.
• Relevant background in Healthcare & Lifesciences industry is required
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to identify client needs and provide tailored solutions.
• Self-motivated, results-driven, and capable of working independently in a remote environment.
• Familiarity with CRM tools and business development strategies is a plus.
• Ability to manage multiple priorities and thrive in a fast-paced environment.

If you are a good fit for this role, kindly send your updated resume to [email protected]

EA Licence No: 23S1615

Business Profile:

Fey Day presents a popular Japanese F&B business for sale that has started since 2016. This business is well-known for their food quality and reasonable pricing, hence there are a lot of returning customers. They have 2 outlets and there are plenty of food bloggers who wrote about them too.

This Japanese F&B brand sells through dine in and take aways option via the common channels such as GrabFood, Deliveroo). They have gathered more than 1,700 reviews (4.4 / 5 on Google, FaceBook, Tripadvisor, Deliveroo, GrabFood) and operates 2 outlets located in central part of Singapore.

For more information, please visit the webpage below:

https://www.feyday.com/businessforsale/popular-japanese-f%26b-chain-for-sale

What do you need to do?

- Assess businesses that interest you

- Acquire the business the fits your criteria and skillset. (Using your own resource)

- Learn from the existing owners on how to operate the business.

- Take over the business and operate it yourself.

- Grow the revenue and bottomline

Benefits of acquiring existing business

- Skip the product market fit and starting out phase. (High risk phase)

- Manage a profitable business right at the onset.

- Don't worry about office politics, retrenchment and lack of career progression.

Cost of being an acquiring business owner

- You will have to come up with the financial resources to acquire the business.

- Be prepared to work really hard for the dough.

- You are 100% responsible for the business outcome.

Check out our website today if you are looking for business to takeover! Please visit: https://www.feyday.com

Macgyver Ng Teow Poh

EA License No: 23C1562

Registration ID : R1113526

Responsibilities:

• Assist Senior Contracts Manager in tender/contract review and finalizing the tender sum.
• Help with contract administration, progress claims, and liaise with the Client's representative on claims and variation costs.
• Compile subcontractor quotes for review and approval.
• Keep Contract Manager updated on all contractual and site matters.
• Review and verify subcontractor/supplier claims and prepare payment certificates for approval.
• Prepare final accounts and variation submissions.
• Maintain quality systems in the Contracts Department.

Requirements:

• Minimum Diploma in Quantity Surveying or equivalents.
• At least 5 years of working experience related field.
• Preferably experienced in pipe jacking works and tunnelling projects.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

We're seeking a driven sales professional to develop and close business opportunities with our B2B end-users, meeting monthly sales targets and driving revenue growth.

This role comes with good base salary and attractive bonuses depending on sales performance.

Key Responsibilities:

• Identify and pursue new business leads through direct outreach, referrals, and marketing initiatives
• Engage with prospects to understand their needs, decision-making processes, and pain points
• Offer tailored solutions, prepare quotes, and negotiate sales closures
• Foster long-term relationships with existing clients to drive repeat business and referrals
• Collaborate with internal teams to stay updated on new solutions and services

Requirements:

• Self-driven, results-oriented, and competitive mindset
• Excellent communication and interpersonal skills to engage with diverse stakeholders
• Ability to work independently and collaboratively as part of a high-performing team

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R1332294

Business Registration Number: 201735941W

Licence Number: 18S9037

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

Programme Development

1. Assess complexity of client needs and the scope of services or programmes to be provided
2. Identify upcoming trends affecting programme's success
3. Apply relevant principles, frameworks and best practices in developing social service programmes
4. Develop and review service framework for programme work plans, resource requirement and budgeting
5. Determine allocation of resources for programmes
6. Adapt and incorporate best practices and trends in programmes
7. Build collaborations/partnerships with agencies, funders/sponsors and stakeholders in the social service sector for community development and re-integration
8. Pilot and refine service and programme parameters to ensure successful implementation
9. Identify and tap on appropriate community resources and/or funding schemes

Programme Implementation

1. Adapt programmes and services to suit needs of client or programme objectives
2. Develop strategies to address causes for client disengagement
3. Develop and implement promotional strategies, identify and provide solutions for programme participation
4. Coordinate the allocation of resources for programme execution, including logistics and manpower Plan and collaborate with other organisations to achieve programme's goals

Programme Evaluation

• Analyse and validate evaluation outcomes defined in programme plans
• Review relevance and alignment of programmes against programme plans
• Provide programme review and feedback to other social service professionals working in the social service programme and stakeholders
• Assess new developments best practices and standards to improve programme development and implementation
• Review and recommend improvements to organisational policies and processes that impact programmes

Stakeholder Management

1. Organise stakeholder engagements with team members, clients and/or stakeholders
2. Address stakeholder needs and to conduct stakeholder analysis
3. Maintain good relationships with team members, clients and/or stakeholders

Compliance

1. Review and update the status of KPIs to Reporting Officer and Centre Director periodically
2. Monitor Programme expenditure to ensure it is within the budget
3. Evaluate KPIs to ensure KPIs met within the timeline as per funding agencies' requirement
4. Vet/Prepare reports and ensure information/data is accurate

Supervision of Staff

1. Provide regular supervision for staff on their workload and administrative issues
2. Guide staff to reflect on their work and to support them in their professional development
3. Manage staff with different capabilities and initiate career planning. Prioritise and review work plans to ensure alignment to organisational strategic goals

• Possess Degree in Social Work or other relevant disciplines from an accredited institution

Relevant Experience

• 5-6 years of relevant experience. Prior experience in events or programmes design, planning and implementation will be an advantage
• Candidates with less a year of experience may be considered as well
• Working knowledge of social service practices will be an advantage

Competencies

• People-oriented, good interpersonal and relation building skills
• Excellent communication and written skills for report and proposal writing
• Analytical ability & problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations
• Committed and can-do attitude
• Team Player

Role & Responsibilities

• Achieve sales and profit goals through developing and implementing business and marketing plans
• Develop and implement promotional trade plans that drive sales and market share growth
• Develop strong working relationship with brand owners and suppliers
• Establish collaborative retailer/supplier relationships to maximise income/terms/discounts to improve sales and profitability of category
• Take ownership of the product inventory management process, ensuring good supply while reducing shrinkage
• Prepare business reports and analysis
• Work closely with key account and field sales team to ensure first in class execution of instore activities
• Work with advertising agencies, promoter agencies and instore POSM suppliers to execute strong brand activities

Requirements

• Minimum 3 years of experience in the FMCG or retail industry, in sales/key account/product management
• Diploma or Degree in Business, Marketing or relevant discipline
• Good organizational and communication skills
• Good Microsoft office skills
• Excellent stakeholders management

Juanna Ng Hui Kee Reg No: R1766616

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line:

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of five ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish — and three more ships planned. One of these ships will exclusively homeport in Singapore for at least five years beginning in 2025, marking the cruise line’s debut in Southeast Asia.

About the Role:

The Associate Manager, Customer Relationship Management (CRM) is responsible for managing marketing automation platforms and workflows to streamline customer communications. This role involves developing and implementing automated marketing campaigns, ensuring consistency and effectiveness, and collaborating with CRM and analytics teams to integrate customer insights into marketing strategies.

Responsibilities:

• Marketing Automation Management: Oversee the setup, configuration, and optimization of marketing automation platforms.
• Campaign Development: Develop and implement automated marketing campaigns to nurture leads and support customer journeys and drive customer engagement, conversion, and retention.
• Execution: Design, build, and sustain end-to-end marketing campaign flows from data selection to HTML development, data validation, proofing and campaign deployment. Perform technical analysis, level-of-effort estimation, and contribute to the development of direct channel communications
• Analytics & Optimization: Identify customer segments for targeted marketing programs, develop testing scenarios and hypotheses, monitor and analyze campaign performance data to identify areas for improvement and optimization.
• Support the global loyalty program and integrate the process into the overall framework
• Conversion: Encourage customers who receive email updates to book their itineraries through targeted and compelling marketing messages.
• Collaboration: Work with content, creative, and technical teams to ensure seamless integration of marketing automation initiatives. Partner with cross-functional teams to analyze business and marketing data and effectively translate analytics into clear insights, actionable recommendations, and strategies to optimize existing processes and drive key business metrics.
• A/B Testing: Develop and execute A/B testing plans to continually improve campaign performance.
• Data maintenance - Assist in data entry and maintenance of marketing databases and systems, ensuring data accuracy and integrity for reporting purposes.
• Vendor Management - Coordinate with external vendors and suppliers for procurement of marketing services and materials and manage vendor relationships effectively.
• Financial Administration: Assist with budget tracking for direct marketing activities, ensuring compliance with company policies and procedures.
• Best Practices: Stay updated on marketing automation best practices and emerging trends to enhance the effectiveness of campaigns.

Requirements:

• Experience with tools such as Salesforce / Clever Tap
• Strong business and commercial acumen with proven track record of driving exponential sales growth through the effective management of CRM analysis, channels and platforms (Meta, YouTube, Google, Adobe Campaign, Braze, Salesforce, etc.)
• Experience with Audience segmentation and activation tools (DMP, CDP, Data Onboarders), A/B testing, campaign analysis, and CRM reporting.
• In-depth understanding of database concepts, SQL queries, and scripting languages.
• Understanding of Customer Data Strategy concepts (1st/2nd/3rd party data, Compliance, Data Privacy and Suppression, Segmentation)
• Basic experience with API integrations, web services, and microservices architectures is a bonus
• Excellent communication and collaboration skills with a positive learning attitude and ability to work effectively across teams.
• Creative thinker with strong problem-solving capabilities.
• Detail-oriented with excellent time-management and project management skills.
• Must be flexible and comfortable working across different time zones to collaborate with global teams and stakeholders.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

About utu

utu is a fast-growing technology company revolutionizing the tax-free shopping experience for tourists worldwide. Our mission is to empower travelers to seamlessly maximize their VAT refunds. Partnering with leading retailers, airports, and brands, we allow travelers to turn their shopping journeys into even more valuable experiences.

About the Role

We are seeking a highly motivated and results-oriented Legal Manager to spearhead our in-house Legal Counsel needs. In this pivotal role, you will be responsible for reading and writing contracts, making sure the company is meeting its legal requirements, assisting on the legal side of fundraises, and coordinating with counterpart legal counsels. This is an incredible opportunity for ambitious individuals who want to build a career in a fast-growing startup. This job is based in Singapore.

What You’ll Do

• Advise, draft, and negotiate a wide range of contracts (including commercial contracts, service agreements, marketing agreements, joint venture agreements and NDAs).
• Ensuring compliance with all applicable legal and regulatory requirements.
• Protecting utu’s intellectual property.
• Provide legal support for fundraising activities.
• Assist on the legal side of M&A transactions.
• Advise on regulatory matters including employment laws, personal data protection laws, payment services, medical/health laws and regulations.
• Conduct comprehensive research on various legal and regulatory issues.
• Provide legal advice for the company’s operations in various jurisdictions.
• Liaise with external counsel, both domestically and internationally as needed.

Preferred Experiences & Skills

• Law degree required (LLB/JD or equivalent).
• Called to the Singapore Bar or any Commonwealth country’s Bar.
• At least 4 years of experience as a lawyer or in-house counsel.
• Demonstrated problem-solving abilities and keen attention to detail.
• Excellent communication and presentation abilities.
• Strong interpersonal skills and the ability to articulate complex legal concepts clearly.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Adaptability and ability to thrive in a fast-paced and dynamic environment.
• Proactive with strong organisational skills.
• Previous experience in commercial law or the technology sector will be viewed favourably.

About you

• Singaporean/PR.
• Full-time applicants only.
• Happy to work in a fast-paced startup environment.
• You are motivated to go beyond the required minimum.
• Able to adapt to meet the changing needs of the business.
• Excellent interpersonal skills.

Application instructions

Please apply for this position by filling up the form and attaching your CV. Please limit CVs to 2 pages. Interviews will be conducted on a rolling basis.

Retail Manager

Occupation: Retail Manager

Job Descriptions & Requirements:

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Responsibilities:

1. Project Planning and Coordination:

• Develop detailed project plans, schedules, and budgets for the LRT Train.
• Ensure the integration of design, engineering, procurement, and construction phases.
• Coordinate with various teams, including civil, mechanical, electrical, and software engineers.

2. Risk Management:

• Identify potential risks (technical, financial, operational) early in the project.
• Develop strategies to mitigate risks and ensure smooth project execution.

3. Resource Management:

• Manage resources such as labor, materials, and equipment.
• Oversee procurement processes for materials and services needed for the project.

4. Quality Control:

• Ensure the project complies with safety standards, quality control procedures, and regulatory requirements.
• Supervise inspections, audits, and testing of materials and work.

5. Progress Monitoring and Reporting:

• Track project progress against timelines and deliverables.
• Provide regular updates to senior management, stakeholders, and regulatory bodies.
• Address any deviations from the schedule or budget.

6. Problem-solving and Decision-making:

• Resolve issues related to construction, engineering, or delays that might impact the project’s schedule or budget.
• Make decisions on technical matters that could affect the overall success of the project.

7. Project Closeout:

• Ensure all deliverables are completed, and the MRT system is handed over to the operational team.
• Organize the final inspection and commissioning process.

Requirements:

1. Educational Background:

• A degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or Locomotive
• Certifications in Project Management (e.g., PMP, PRINCE2) are often preferred.

2. Experience:

• Significant experience (5+ years) in managing large infrastructure projects, especially in transport or construction industries.
• Previous experience in MRT or rail projects is highly advantageous.

3. Technical Skills:

• Familiarity with project management software (e.g., MS Project, Primavera).
• Knowledge of the MRT system design, construction, and operational requirements.
• Understanding of safety standards and environmental regulations.

4. Leadership and Communication Skills:

• Strong leadership to manage and motivate teams.
• Excellent communication and interpersonal skills to manage relationships with stakeholders.

5. Problem-solving Ability:

• Critical thinking to resolve issues related to project design, execution, or regulatory challenges.

The Project Manager will lead and manage medical device installation projects from inception to completion. This role involves strategic planning, resource management, and ensuring that projects are delivered on time, within scope, and within budget.

Key Responsibilities:

• Develop comprehensive project plans, timelines and documentation.
• Maintain strong relationships with all project stakeholders to ensure their needs and expectations are met, fostering collaboration and resolving conflicts promptly.
• Lead the meetings with customers, consultants and main contractor.
• Proactively address and resolve issues that arise during the project to prevent disruptions and ensure smooth progress.
• Manage project contracts and payment claims and ensure that the projects are delivered as per contractual requirements.
• Arrange meetings with company Sales, Factories, Logistics and Management as necessary.
• Monitor project progress and performance.
• Identify and mitigate project risks to protect the company’s interests.
• Ensure compliance with regulatory requirements and industry standards.
• Ensure compliance with company QMS SOP, and company product installation requirements.
• Prepare and present project reports to management.
• Conduct Post-Project review to gather lessons learned to improve future projects.

Requirements:

• Bachelor’s degree in Project Management, Engineering, or related field.
• CSCPM – Construction Safety Course for Project Managers.
• Extensive experience in project management, hospital projects is a plus.
• Strong leadership and organizational skills.
• Excellent communications and negotiation abilities.
• Proficiency in project management software and tools.

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

WHAT’S THE JOB?

Under the general direction of the Front Office Manager, and within the limited of established IHG and local hotel policies and procedures, provides supportive functional assistance to all departments; interacts with guests and members of the community. They will also coordinate with all other departments within the hotel.

This job is the Supervisory Role of Duty Manager at a full-service hotel or at a regional extended-stay hotel. Report to Rooms Division Manager. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. Oversee all Trainee and staff that are in the Front Office Department

YOUR DAY TO DAY

• Assists in controlling and monitoring departmental costs on an ongoing basis to ensure performance against budget
• Assists in maintaining a comprehensive, current and guest-focused set of departmental standards and procedures and oversees their implementation
• Prepares and administers detailed onboarding program for new staff. Provide input for probation and formal performance appraisal discussions in line with company guidelines
• Regularly communicates with staff and maintains good relations. Coaches, counsels and disciplines staff providing constructive feedback to enhance performance
• Hotel Representative - Create a positive hotel image in every interaction with internal and external customers while always adhering to hotel brand standards. Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Maintain a high level of product knowledge of special programs, events and current Hotel information in the hotel in order to recognize and respond to guests' needs
• Reports directly to and communicate with the Rooms Division Manager and/or Assistant Rooms Division Manager on all pertinent matters affecting guest service and hotel operations.
• Supervises and directs Reception and Reservations personnel. Supports and assists Front Office personnel and all departments at peak periods.  Cooperates, coordinates and communicates with other hotel departments as required.
• Reacts to situations to ensure guests receive prompt attention, personal recognition throughout the hotel and responding to guest needs and resolves related problems
• Financial Aspect - Promotes inter-hotel sales and in-house facilities. Ensures front line staffs comply with FIT marketing techniques and maximize sales. Checks billing instructions and monitors guest credit along with analyzing/approving discounts, rebates, refunds
• Crisis Management - Takes action with the Property Management Systems (PMS) in emergency situation and fully conversant with all hotel emergency procedures.

WHAT WE NEED FROM YOU

• Diploma or equivalent in Hotel Management, Marketing, or related field.
• Minimum 1 year of relevant experience or similar capacity, or an equivalent combination of education and work-related experience.
• Related experience in a luxury hotel is preferred.
• Strong presentation, communication, written and oral skills
• Adaptable to shifting working schedules and may be required to work nights, weekends, and/or holidays.
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for result
• High level of common sense and high skill of problem solving and decision making
• Problem solving, analytical, reasoning, motivating, organizational and training abilities

JOB SUMMARY

Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

Preferred:

Environmental Health Degree or Culinary Degree

CORE WORK ACTIVITIES

Managing Hygience and Food Safety Operations

• Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations.

• Advises and monitors food handlers on the proper good handling practices and verifies their observance.

• Identifies key areas of risk in various food operations and takes preemptive remedial action.

• Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations.

• Provides technical advice on product labeling issues for fulfilling government requirements.

• Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees).

• Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters.

• Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary.

• Conducts regular vendor inspections in partnership with purchasing and culinary leadership.

• Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff.

• Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties.

• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.

• Establishes and maintains open, collaborative relationships with employees.

• Liases with pest control company for any pest issues and monitors pest control performance.

• Maintains and makes improvements to hygiene standards.

• Regularly reviews and refreshes the food safety standards of all food handlers withing the property.

• Maintains documentation on all hygiene and food safety stadards throughout the operation.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Project lead experience in actual projects
• Facilitating BIM Coordination meeting
• Planning BIM processes
• BIM Legal and Contractual issues
• Organisation's adoption plan

Job requirement

• BIM quality check
• BIM authoring tool
• BIM design review
• BIM analysis tool
• BIM Coordination tool
• Project workspace
• BCAA specialist diploma

Responsibilities:

• Establishing, developing, documenting, and implementing computational assisted/based design workflows
• Ensure QA/QC of models, and tracking of model issues in coordination/clash detection routines
• Developing tools, processes, and workflows that bridge complex and computationaldriven geometries
• Developing and maintaining computational design workflows to accelerate or automate design and documentation processes
• Supporting project teams’ bespoke computational design needs through a mix of hands-on project work and/or project consultations
• Documenting workflows and ongoing initiatives
• Work closely with Architects and team members in the creation and delivery of BIM Execution Plans;
• Ensure projects are completed in accordance to BIM guidelines and compliance with the relevant government regulatory requirements;
• Manage processes, implementation, best practices and techniques of BIM and related tools;
• Create BIM Design Models and Documentation;
• Coordinate with contractor and subcontractors

Requirements & Attributes:

• Degree / Diploma in Architecture with minimum 3 years industry experience;
• At least 10 Years BIM (REVIT) related project implementation experience;
• Excellent knowledge and experience of Autodesk Building Design Suite software including Revit Architecture with Certification – Autodesk Revit Certified Professional Exam
• BCA BIM Management Certification
• A strong believer in sustainable design practices, and familiarity with Singapore 2030 green plan and UN 2030 Sustainable development agenda and 2050 Decarbonisation goals will be an advantage