Total 15,262 customer experience manager job vacancies in 5 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

Robust operations and built by good Project Managers. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

As a Project Manager

• Work closely with the account management and production teams to define briefs and learn about status of new and existing projects
• Take full ownership of a project lifecycle – plan, execute and monitor the project whilst considering triple constraints of time, scope/cost and quality
• Manage creative resources
• Create a schedule for all jobs with reviews of timelines and job statuses with relevant departments, and reschedule projects based on new or changing priorities
• Meet with the relevant departments within the agency (sometimes external vendors) to distribute a brief and delegate tasks
• Manage any change requests in any specifications required during the project delivery phase
• Draft quotations, cost estimates and pitch rate cards following the company’s finance process
• Manage the overall client relationship along with the account management team in accordance to the strategy and goals of the company
• Work with freelancers and external vendors, getting them up to speed on jobs they will assist with
• Able to anticipate and propose solutions to problems and knows when to escalate issues upwards 
• Understands targets, and always on a look out for opportunities to cross-sell within the Groupe
• Committed to getting the best work done

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

As a team member

• Manage and respect internal processes to ensure smooth delivery of the project
• Contribute at all times to the ethos and spirit of the team, facilitating mutual respect and partnership
• Highly organised and works well under pressure
• Flawless project planning and project management skills
• Reliable and a team player
• Strong interest and knowledge in creative solutions
• You have a positive attitude and a passion to make a difference

The Regional Service Sales Manager role is responsible for managing a growing Service Sales team across Asia. This role will be responsible for maximising the full potential of Rotork large installation base. This role requires a dynamic and experienced professional who can develop and execute strategic plans, manage a team of sales representatives, and build strong customer relationships in order to achieve and exceed service sales targets. The successful candidate will work closely with cross-functional teams and stakeholders to ensure the delivery of exceptional service to our clients.

Responsibilities

• Sales Strategy and Planning - Develop and implement sales strategies to drive service revenue growth in the region. Identify market trends, customer needs, and competitor activities to inform strategic planning. Set clear sales targets and develop action plans to achieve and exceed them.
• Team Management - Lead, coach, and mentor a team of service sales representatives to meet their individual and team targets. Provide training and ongoing support to ensure the team's success.
• Customer Relationship Management: Cultivate and maintain strong relationships with key clients and prospective customers. Understand customer needs and tailor solutions to meet their specific requirements.
• Market Analysis and Reporting: Monitor market conditions and competitive landscape to identify opportunities and threats. Prepare regular sales reports and performance metrics for senior management.
• Service Offerings and Pricing: Collaborate with product and service teams to understand offerings and align sales strategies accordingly. Set competitive pricing and create value propositions to attract customers. Becoming the Asia Lead for promoting Rotork’s suite of value added services
  • Upgrading obsolete equipment
  • Services and planned maintenance
  • Predictive Maintenance
  • Spare Part strategies
• Contract Negotiation: Negotiate service agreements and contracts with customers, ensuring they are mutually beneficial and aligned with company objectives.
• Budget Management: Develop and manage the annual sales budget for the region. Monitor expenses and revenues to ensure financial targets are met.
• Compliance and Ethics: Ensure all sales activities adhere to company policies and ethical standards.

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:

• Proactively lead and manage a portfolio of clients and build relationship with potential clients
• Be actively involved in business development activities to identify new opportunities and targets
• Serve as primary point of contact for the clients and manage client expectations in terms of processes, timelines and providing effective solutions to any difficulties or challenges during times of change and uncertainty
• Lead, train and coach team members to consistently deliver optimal performance to meet the business needs and objectives of our clients
• Contribute to the development of your own and team’s technical acumen
• Identify and determine practice areas for improvement, propose and implement strategies
• Revamp processes and working procedures to maximize operational efficiency while ensuring high quality services and support to clients
• Be responsible in the overall financial management of client accounts
• Develop strategies to solve complex technical challenges and build a range of meaningful recommendations
• Lead in the management and delivery of internal and external projects
• Develop a point of view on key global trends, and how they impact clients
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties
• Simplify complex messages, using data and insights to inform conclusions and support decision-making
• Review team’s work of individual income tax returns prior to submission and other employer forms and deliverables.
• Uphold the firm's code of ethics and business conduct.

Primary Objective:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibility:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote Middle Market loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet
• Gather & feedback competitor banks’ new products & services with Product Team to update the team on competitors’ offerings to achievement product/service competitiveness to meet target revenue.

Reporting to Regional E-Commerce Manager, you will be an ambassador for our company values. It is the positive attitude of our colleagues who focus on constant improvement whilst keeping it simple and the entrepreneurial spirit of our teams that makes the difference to our customers and business partners. We believe that our colleagues are the key to our success.  

This Regional E-com function is focused on supporting the digital growth priorities of the brand, both strategically and commercially. The role focuses on maximizing the customer experience by balancing commerciality and brand.  As regional digital experience manager, you will be responsible for creating the best possible overall product experience for the user. You will also be responsible for establishing a digital customer journey based on the commercial plan, supported by the digital content strategy.  You will lead the work in creating customer journey guidelines for Regional and local content teams. You will support the delivery of content tools to drive Digital campaign effectiveness and identify Digital content requirements to maximize selling. 

What you will do:

• Utilize multiple data sources and turn different data streams into a cohesive view of our customer to produce detailed digital business insights & analysis.
• Ensure the tracking of A/B & MV testing scenarios and continuously track and optimise online acquisition campaigns in partnership with markets.
• Support with detailed analysis of path to registration and path to purchase to improve conversion funnel as well as analysis of various merchandizing zone performance to refine understanding of winning combinations.
• Lead and support markets on Operational eCommerce projects like launch of COS.com in new market expansion, launch of new eCommerce platforms or formats and to assess and capture online opportunities in marketplaces.
• Build regional proposals with tech and media partners like Google, Facebook and support the recruitment & onboarding of eCommerce Managers across APAC markets and also act as our Web Analytics Advocate to foster a data-driven mindset among market’s Digital stakeholders, build awareness of existing Digital Analytics solutions and strategy and drive best practice sharing at market level and within Global Community.

E-Commerce Manager

Working Days: 5 days (Mon-Fri)
Working hours : Start between 8am-10am and end between 5pm-7pm
Location: Kaki Bukit
Salary : $5000 - $7000

Job Description

Key Responsibilities:

1. E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

1. Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

1. Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

1. Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

1. Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

1. Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

1. Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

• Overall responsible for tender submission for M&E works from interpretation of specifications, compliances, terms and conditions, drawings and any other relevant document.
• Handle tender clarifications, investigation of clarification response by communicating with relevant stakeholders.
• Support in preparation of presentation slide, technical write up for tender interview.
• Offer Value Engineering solution for MEP works.

Requirements:

• Degree in Mechanical/Electrical Engineering or equivalent
• At least 8 years of tender preparation experience in Building Construction Projects.
• Good technical knowledge in M&E works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Opportunity:

An opportunity has arisen for a highly motivated and resourceful Startup Manager to lead the startup ecosystem engagement for our new event launch within the healthcare team in Asia.

A brand new event launch

Currently the healthcare team runs a flagship brand, Hospital Management Asia (HMA). HMA helps hospital owners, C-level executives, directors, clinicians and healthcare leaders improve outcomes and becoming increasingly efficient through the delivery of online content, digital activations, bespoke webinars and an annual flagship event that attracts over 1,500 attendees. With a track record of more than 22 years, HMA has grown into a 28,000 strong community across Asia Pacific.

In 2025, a new brand will be launched to connect innovators and technology firms with Asia’s healthcare providers.

The healthcare division is one of the portfolios within Clarion Events Asia - a multinational events company, that is owned by private equity organization, Blackstone. We offer an extremely friendly, young, and dynamic working environment, excellent business training, and an opportunity to those that prove themselves further responsibility.

The Candidate:

Reporting to ­­­the Project Director, the successful candidate will be responsible to deliver all aspects of startup ecosystem engagement, innovation challenges and partnership collaboration of the event lifecycle. The ideal candidate is people oriented, a self-starter, highly creative and commercially savvy and possess a strong knowledge on the startup ecosystem in Asia.

Key Responsibilities:

• Prospect for new startup clients and partners and secure business opportunities for the event
• Responsible for all startup-driven content relating to the event
• Conduct in-depth regional industry research and development through desktop research, face to face meetings and/or over a call to identify industry trends that are shaping the healthcare and healthtech startup ecosystem
• Build strong relationships with key stakeholders and nurturing them to be advocates of the brand.
• Identify and confirm influential and unique healthcare/healthtech startup speakers who will be crucial for the success of the conference.
• Conducting in-depth telephone, face to face and desktop research potential healthtech startups and accelerators in the target market to develop commercially viable content
• Continued engagement to ensure successful onsite delivery

Knowledge and Experience:

• Degree holder
• Written and verbal fluency
• A proven track record in sales performance, achieving targets and timeline in projects
• Possess knowledge on the startup ecosystem and dynamics here in Asia.
• Experience and knowledge in the healthcare sector will be a huge plus.
• Proposal creation to existing and prospective customers
• Visits to relevant local and international trade events

Personal Attributes:

• Results driven and highly motivated individual who is focused on delivering excellent outcomes for your clients
• Self starter with initiative to think out of the box to build robust pipeline
• Confident and comfortable in conducting face-to-face meetings with senior executives from prospect companies.
• Excellent negotiation skills, networking and information gathering abilities
• Customer oriented, engaging, professional, and diplomatic demeanour
• Self-disciplined and able to work both independently and as prt of a team adhering to time-sensitive deadlines
• Passionate, dedicated, and knowledgeable about developing smart, profitable, and industry-leading events
• Resilient, with a strong desire to succeed and the ability to thrive under pressure
• Curious, enthusiastic and a willingness to learn new skills

Restructuring & Insolvency Manager

Grant Thornton is a global professional service network of more than 68,000 people in over 130 countries. Our team in Singapore is growing rapidly and we know this success is made possible by our people. That’s why we make sure our people have the right tools and environment to thrive.

Each individual at Grant Thornton Singapore is empowered to be themselves within an inclusive team. Our supportive structure gives our people the autonomy to shape their careers and drive positive change in the firm. It’s an exciting time to join us as we grow with organisations of all sizes and industries in Singapore, across the region and in the world.

The Restructuring and Insolvency team

Our restructuring and insolvency team works closely with industry professionals, companies and their stakeholders to identify and resolve issues affecting profitability, protect enterprise value and facilitate a full recovery where possible.

The team is made up of young and friendly professionals bringing about an easy-going culture. While projects are often performed in a pressurised environment, the team works collaboratively and supportively across all levels to be able to deliver their best. The leaders in the team are hands-on, guiding and teaching junior members to navigate situations and stakeholders that may be difficult or tricky. Each individual has the space to grow in their own way and to discover what is best for them.

Responsibilities

• Managing and executing day to day issues on restructuring and insolvency engagements (being, amongst others, liquidation, receivership, judicial management, scheme of arrangement, monitoring / exceptional accountant, debt restructuring and personal insolvency work)
• Liaising with stakeholders, creditors and other advisors
• Preparing draft correspondence, reports and presentations
• Reconstructing of (complex) accounting records from incomplete information
• Undertaking investigative work for the benefit of recovering assets for the insolvent estate and company analysis, including financial modelling where necessary
• Participating in client meetings and strategy discussions with supervisors and partners
• For insolvency matters, attending to statutory and compliance matters
• Assisting in department networking and marketing activities

Qualifications and skills

• Bachelor’s degree in Accounting, Business, Economics, Finance or other relevant field
• Minimum 6 years previous experience in a restructuring and insolvency team
• Experience in supervising work of associates, senior associates, and assistant managers
• Experience in fully managing a variety of projects and engagements
• Proficient in the use of Microsoft Office Suite, specifically, Excel, PowerPoint and Word and financial modelling an advantage
• Excellent verbal and written communication skills

We are proud to be an equal opportunity firm where we celebrate what makes our employees unique. We are committed to nurturing our inclusive workplace and strongly encourage people from all backgrounds and walks of life to discover more about us.

Role:

Inside Sales (Marine / Sales Engineer / Customer Relationship / Up to $4000)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Gul Avenue)
• 5 Days work per week (8.15am – 5.15pm)
• $3000 to $4000
• Sales engineer experience or marine background is preferred.
• Career Progression Opportunities

Job Description:

• Work with customer to determine project requirements and expectations to recommend specific products, services, and solutions。
• Recommend alternate products based on cost, availability, or specifications.
• Generate new and repeat sales by providing product, services, and technical information in a timely manner.
• Continue to research and learn about all the company’s products and services.
• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering other services.
• Work collaboratively with other members of the team (outside sales, expediter, materials, warehouse, finance, and other branch locations) to ensure customer satisfaction.
• Building / maintain customer relationships.
• Handling sales issues and liaise with clients.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Established in 2020, the Singapore Studio is Riot’s second international game development studio. Our mission is to “scale Riot’s games to hyper-serve players.” Riot has been expanding our footprint in Asia and accelerating our talent growth to develop games that deliver great experiences to our players.

We partner with our LA headquarters on game development for League of Legends, Teamfight Tactics, Legends of Runeterra, VALORANT, and Project L. The Singapore Studio is seeking talented, passionate Rioters with backgrounds in all areas of game development to build games that make it better to be a player.

We’re focused on working together to promote individual autonomy, ownership, collaboration, and inclusivity, so every Rioter can be their best while we boldly pursue games.

That’s where you come in -

As an Art Lead in the Singapore Studio, you will channel your knowledge of concepting, modeling, and texturing to help tell stories through visually compelling characters, creatures, props, and illustrations.

You’ll expand and support a high-performing external team and give them the guidance and context they need to deliver amazing models that set industry standards on craft, meet all technical requirements, and match the League of Legends art style.

Through a mix of craft training and hands-on leadership, you will level up the team’s craft, mediate and resolve craft disagreements and misalignment, and keep the team motivated towards creating excellent experiences for our players. Using your broad knowledge of art, craft, and technique, you’ll set clear goals for your team and make sure the process of delivering those goals is as smooth as possible for your team and their stakeholders.

You will partner closely with the product teams and other artists, ensuring that art quality is excellent and is able to promote and align with larger products effectively. You will maintain your craft skills, inspire creativity and keep a high-quality bar with hands-on work as you deem necessary.

Responsibilities

• As an Art lead on the team, you will oversee and be accountable for the quality of the work the team delivers and set the bar for excellence
• You will build a world-class team by sourcing AAA 3D talent in China and developing and growing their 3D skills through training and feedback
• You will establish and maintain a highly engaged, creative, and motivated workspace for your team to unleash people’s potential.
• You will collaborate with Rioters in Singapore and worldwide to make sure product goals are fulfilled and working practices are appropriate
• You will set a clear vision and strategy to grow your team, provide consistent feedback, and build trust with your team
• You will drive the development of 2D and 3D art products
• You will lead and improve team rituals to support high-quality craft and individual growth
• You will accomplish your mission with complete autonomy if needed; you're dedicated to vigilantly finding creative and effective solutions to eliminate complex problems.

Required Qualifications

• Demonstrated experience working directly with an outsourcing vendor either as an Art Outsource Manager or an Art Lead
• 5+ years experience in the video games industry
• 2+ years experience of management experience
• Extreme proficiency in art fundamentals such as anatomy, composition, design, and color theory
• A clear understanding of the League of Legends art style
• Proven experience leading/mentoring teams and individuals. Growth minded and motivated toward teaching, enabling, and coaching other artists
• Experience giving thorough direction and delivering timely, clear, actionable feedback
• Strong 2D painting or illustration skills and a good understanding of technical requirements for 3D assets.
• A strong communicator and able to convey abstract/sophisticated ideas concisely in English or Chinese

The Opportunity:

An opportunity has arisen for a highly motivated and creative Marketing Manager to lead the marketing in launching a new event brand within the healthcare team in Asia. The successful candidate will lead in strategizing, planning, organizing and executing innovative marketing campaigns across Asia Pacific to secure sponsors, exhibitors, start-ups and attendees to the event.

A brand new event launch

Currently the healthcare team runs a flagship brand, Hospital Management Asia (HMA). HMA helps hospital owners, C-level executives, directors, clinicians and healthcare leaders improve outcomes and becoming increasingly efficient through the delivery of online content, digital activations, bespoke webinars and an annual flagship event that attracts over 1,500 attendees. With a track record of more than 22 years, HMA has grown into a 28,000 strong community across Asia Pacific.

In 2025, a new brand will be launched to connect innovators and technology firms with Asia’s healthcare providers.

The healthcare division is one of the portfolios within Clarion Events Asia - a multinational events company, that is owned by private equity organization, Blackstone. We offer an extremely friendly, young, and dynamic working environment, excellent business training, and an opportunity to those that prove themselves further responsibility.

The Candidate:

Reporting to both the Marketing Director and the Project Director, the successful candidate will be responsible for the planning, implementation and execution of the new event brand scheduled for launch in 2025. The ideal candidate will have brilliant attention to detail, be highly creative, adaptable and an excellent team player with the ability to manage multiple tasks to a high standard. Previous experience of a B2B events role is essential.

Key Responsibilities:

• Planning and executing cross-channel marketing campaigns that will deliver sponsors, exhibitors, start-ups and attendees to a launch health event
• Managing and segmenting data, identifying gaps, developing new data sources, and implementing data build and refresh plans
• Using marketing technology to craft exceptional customer journeys and qualify leads
• Developing innovative, revenue-generating ideas for campaigns to drive attendance
• Using digital channels and technologies to enhance online presence of the business
• Setting up, maintaining and updating event websites
• Managing the design, production, and distribution of all promotional materials
• Writing and proofing copy for a range of marketing platforms and materials including websites, social media, emails, and brochures
• Continuously analysing marketing metrics to improve campaign performance including ROI on channels used
• Building and managing relationships with related associations, media and start-up partners
• Building and managing relationships with external suppliers and negotiating prices
• Promoting a culture of testing and change to continuously drive improvement

Knowledge and Experience:

• Degree holder
• Preferably have worked in Healthcare sector
• Regional marketing experience would be a bonus. Previous client facing or marketing agency experience an added advantage
• A proven track record of implementing successful campaigns for B2B exhibitions and conferences
• Proven use and understanding of complex databases and segmentation techniques
• Proficient in Microsoft Office programs
• Highly literate in digital marketing practices and channels such as Google Analytics, SEO, PPC, Feathr campaigns and paid and organic social media campaigns
• Experience using a CRM system such as Salesforce and Pardot
• Experience using a website CMS
• Experience on data visualization tools such as Power BI

Personal Attributes:

• Can do spirit and attitude
• Passionate about optimizing marketing technology to improve the customer journey
• Enthusiastic and confident attitude with a problem-solving approach to tasks
• Diligent and thorough in approach to projects
• Multi-tasker and able to manage multiple projects simultaneously
• Strong negotiator to breach different stakeholders (both external and internal including clients, vendors, partners and inter departments)
• Reliable and a team player
• Adaptable and flexible in approach
• Results driven
• Strong ownership to drive the launch of a new event brand
• The ability to articulate and be naturally persuasive
• Tech savvy

Skills:

• Excellent time management and organisational skills and ability to meet deadlines
• Strong analytical skills to interrogate data, draw conclusions and make recommendations
• Excellent attention to detail
• Strong digital marketing skills with ability to conceptualise and execute digital campaigns independently
• Outstanding copywriting skills with the ability to write clear, concise copy for all forms of marketing communications including emails, brochures, and press releases
• Excellent interpersonal, verbal, and written communication skills

• Manage the design team to achieve following targets both for tenders and projects.
• Assist consultant and review their design to ensure the design adequacy to meet the relevant requirements and preference.
• Confirm the design results to the client and other stakeholders and obtain their consensus.
• Complete all design works including necessary approvals without adversary affecting the tender/construction schedule.
• Liaise with construction team to make sure the feasibility and constructability of designed scheme.

Requirements:

• Degree in Civil Engineering or equivalent
• At least 8 years of project and design management experience in Marine/Coastal Projects.
• Strong interest in productivity enhancement like as ICT, digital technology.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development
* Candidate with Minimum 10 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Forex Trader Manager.

RESPONSIBILITIES:

· Market making for the Asian markets FX trading franchise.

· Monitor and analyse market conditions, news, and economic data to make informed trading decisions.

· Manage risk and ensure compliance with trading regulations and company policies.

· Collaborate with the research team to stay updated on market trends and opportunities.

· Build and maintain strong relationships with clients and counter-parties.

· Contribute to eFX initiatives.

·

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the Forex exchange (Asian market) or public equity investment background

· Proven experience as an FX Trader with a successful track record in the Asian markets.

· In-depth knowledge of Asian financial markets, including currency movements, economic indicators, and geopolitical events.

· Strong analytic and quantitative skills.

· Excellent risk management and decision-making abilities.

· Effective communication and interpersonal skills.

OTHER INFORMATION:
• Location : Millenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)
• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

☑ Good Career Growth and Personal Development

☑ Professional Coaching and training

☑ Convenient location (Walking distance from CBD MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

• Deliver high-quality support to all open projects of the Technical Team, ensuring clients receive the best assistance and resolving escalated customer complaints.
• Manage and control project elements, providing reports to the Technical Director on project status.
• Establishing project objectives through the review of project proposals and plans, and consultation with management.
• Ensure the project schedule is maintained by monitoring progress, coordinating activities, and resolving any encountered problems.
• Sustain project schedule by monitoring project progress; coordinating activities; resolving problems.

Requirements:

• CAPM/PMP/Scrum Certified
• Degree and above
• At least 2 years of experience in handling small-mid size IT solution projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Job Summary

The Program Manager will be accountable for the successful completion of InterSystems Corporation (TrakCare) assigned projects. The Program Manager is the ambassador to the customers in which we are implementing solutions as well as being the escalation point between the customer and InterSystems Corporation. The Program Manager will be responsible for ensuring projects are running on time and to budget and where possible will work with the client to consider other solutions we are able to provide to them. It is also imperative that the Program Manager works actively to continually maintain and develop relationships that are realised in revenue streams. The Program Manager will moreover be responsible for continuing to build in- house implementation capability to support the market growth.

Responsibilities

• Drive projects both remotely and locally in Indonesia and Singapore
• Deliver high standards of customer satisfaction
• The creation of clear client engagement and delivery processes and structures
• The embedding of clear and agile ways of operating, reducing the scope for ambiguity, local variability and non-transparent costs
• The reduction of man-days used for delivery for each engagement, and the consequent creation of higher-value ‘consulting’ capability
• Improved levels of customer service and quality
• Ensuring projects are delivered to time, budget and service levels
• Evolving the function to improve quality, specification and efficiency
• Sharing effectively scarce skilled resources
• Ensuring optimal usage of resources and balancing the development and delivery load between central and local capabilities
• Ensuring optimal usage of resources and balancing the development and delivery load between central and local capabilities
• Be the ambassador to the customers for whom he/she is implementing solutions and the escalation point between the customer and InterSystems Corporation
• Support the general manager on pre-sales activities in terms of customer solution, time line, budget, cost, etc.
• Oversee and manage multiple projects at the same time, provide leadership and guidance to the project team; use influential and persuasive skills to mobilize internal and external resource to achieve the necessary results
• This role requires a commitment to up to 70-80% travel
• Other duties may be directed by the Company from time to time

Experience and Qualifications

• Extensive experience (10 years+), and a successful track record of delivering services and overseeing implementation projects
• Clinical background (Nurse, Doctor)
• Good understanding of Information technology solutions
• The ability to identify, attract and motivate a first class professional team, well integrated within InterSystems global organization. Must be effective in inspiring
• Customer Relationship Management. The ability to think creatively and manage customer relationships in delivering top quality services and solutions. This should include successful interaction with top executives of major organizations, and must be recognized for his or her abilities in understanding business needs, their problems, propose valuable solutions and communicate them objectively and effectively
• Result orientation. Demonstrate a track record of consistently delivering high quality services within target budget. Evidences of this competency are shown by establishing and achieving goals that push the team to the required levels in quality, timing and budgets, identifying alternatives that compensate for possible adverse situations
• Project Management and Technical expertise. The ability to manage multi projects
• Simultaneously, using effective project management tools. Must also understand the technology involved in delivering solutions
• Familiar with health care activities. The ability to understand the needs for a successful health care/ hospital operation. Alternatively must prove abilities in learning fast specific requirements of complex operations
• Must be fluent in Indonesian Bahasa and English, Mandarin is optional

Education and Training

• PMP, Prince 2 or equivalent Certification
• Clinical/Medical degree from an accredited American University is preferred

Salary: $4106

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Ang Mo Kio (1 month training at Cantonment)

Contract Period: Immediate - 30 June 2024

Job Responsibilities:

a. Receive, assess, register and assign files in a timely manner;

b. Maintain proper records of all incoming and outgoing files - ensure documents are managed according to defined standards, IM guidelines and Circulars;

c. Study and understand context of cases to identify and flag cases that require urgent attention to ensure that these matters are processed expeditiously;

d. Manage files that require exception handling and urgent consultations;

e. Be the point of contact and manage matters concerning representations (for files received at the deployed location);

f. Process outbound IPs and Representation requests;

g. Coordinate and liaise with investigators, Crime Clerks and the Registry team

h. Coordinate with investigators to upload relevant media contents to relevant shared storage systems and facilitate their availability to DPPs;

i. Assist the DPPs in legal administrative duties, where appropriate;

j. Attend to email / walk-in enquiries and answering calls at the deployed location;

k. Identify and escalate incoming requests that may potentially be sensitive or high profile in accordance with prescribed guidelines, SOPs, and circulars.

Job Requirements:

Have a minimum of 2 to 4 years’ working experience in managing stakeholders; or in a client-facing role; or in case management work; or dealing with Investigation Papers

Singaporean

At least O Levels

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

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Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Ensure that the company's objectives and sales targets are met

Requirements:

• Pursuing a Diploma or Bachelor’s degree in Business or equivalent
• No need experience
• A proactive team player with the ability to work independently
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Collaborate with our stakeholders and department heads on the documentation the business needs for the product to function, in compliance with Maritime standards and regulations.
• Elaborating on business requirements and flow, converting and documenting these specifications into product requirements.
• Explore and brainstorm ideas and concepts to create USPs and enhance the experience for our users on the product.

Requirements:

• Degree in Business/Computer Science/Marketing or equivalent
• At least 2 years of Business and Product Flow Mapping experience in working on tech product from the start.
• Proficient in software tools and platforms such as Jira, Confluence, Slack, and Miro
• Good knowledge and experience of UX design, optimizing Customer Journeys and running product team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description
- Meet prospect, present and promote the company's cutting tools
- Work with customers, provide good services & build good relationship
- Establish new accounts
- Achieving sales target
- Payment collection
- Collect cutting tools related information and feedback to management
- Make management reports

Job Requirement

- Diploma, preferably in Mechanical or Precision Engineering
- Sales experience in cutting tools line is most ideal, but those with industrial sales experience or engineering experience in cutting tools are welcome to apply (electrical/electronic components, chemical, related to machinery)
- Basic knowledge of computer applications: Excel (formulas & vlookup)
- Can travel overseas if necessary (Malaysia, Indonesia, Vietnam etc)
- Possesses class 3 driving license with own car is required


Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 18799 Sales Assistant Manager (Cutting tools, Industrial, Engineering, West Area) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Detail:

• Ang Mo Kio
• Salary range: Up to $6,000
• with Variable Bonus

Responsibilities:

• Develop, manage and track the marketing budget.
• Coordinate with the sales team and other departments to produce effective strategies including branding, lead generation and competitor analysis.
• Oversee branding, advertising, and promotional campaigns across all platforms including traditional and digital platforms
• Ensure marketing activities align with the company’s strategic objectives
• Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.
• Collaborate with media partners and advertising agencies to brainstorm ideas for new campaigns.
• Lead the execution of marketing programs including event marketing from start to finish, leveraging internal support and driving collaboration.
• Analyze data to evaluate the success of marketing efforts and come up with new ideas to improve brand marketing and exposure.
• Organize networking events to enhance relationships with B2B partners.
• Engage in ad-hoc responsibilities and/or projects as needed to assist in the continuous growth of the organization.
• Work closely with management to create a Corporate Social Responsibility (CSR) strategy aligned with the company’s values, business objectives and industry best practices.
• Create and promoting sustainable business practices (Sustainability), fostering community engagement, and ensuring the organization's positive impact on society and the environment
• Developing clear and measurable goals to track the effectiveness of the Corporate Social Responsibility (CSR) and Sustainability initiatives.
• Perform any duties as assigned by Managing Director.

Requirements:

• Degree in Business from a recognized university, majoring in Marketing
  At least 6 - 10 years’ experience in Marketing or similar role will be considered favorably.
• Strong leadership skills and the ability to manage multiple projects in a fast-paced working environment
• High level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Excellent interpersonal and communication skills, adept at building relationships with different stakeholders.
• Observant and analytical with experience in analyzing and interpreting data
• Graphic design software skills or equivalent will be considered favorably.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License No: 21C0661

Who we are:

• We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities
• Competing against the biggest tech companies
• Inventor of the InRead Video
• Partner with the biggest media agencies and brands
• Global partnerships with premium publishers

Role Overview:

We are looking for an accomplished Associate Director of Customer Experience (CX), based in Singapore, to lead and elevate our South East Asia CX team. This role requires an individual who is eager to learn, open-minded and methodical. You enjoy people management and building teams that are collaborative, efficient and effective. You will take overall stewardship of the SEA CX team and you will be instrumental in establishing and overseeing processes & service levels. Your ability to work in a fast-paced environment and to provide solutions to the problems brought to your attention will be critical in achieving the team’s goals.

Responsibilities:

Campaign Execution:

• Self-Serve and Managed Service campaigns management
  • Be the lead point of contact for our most strategic client communication post-sale.
  • Lead preparation for campaign activation through clear and concise communication efforts with clients.
  • Oversee & improve post-sale process, including but not limited to: campaign set-up, pacing and delivery, incremental revenue generation and post campaign analysis.
  • Analyze performance data to highlight key trends.
  • Plan and execute multiple incremental revenue prospecting plans each quarter
  • Oversee campaign pacing, performance, and make optimizations to achieve the client KPI
  • Communicate with client proactively in terms of campaign performance and work on the incremental revenue generation and post campaign analysis
  • Plan and execute the end of campaign report / quarter business review presentation for Key Strategic clients
  • Assist in checking internal team's campaign set up, changes to ensure no mistakes on the campaign management across the team
  • Being a point of escalation for troubleshooting issues of campaigns delivered in SEA

Team Management:

• People Management
  • Responsible for the growth and development of 7-10 two direct reports based in SEA.
  • Maintain regular 1-1 catch ups with direct reports to set objectives, and discuss the teams progress towards their goals, providing guidance related to problem solving, workload prioritization and client communication strategies
  • Conduct weekly meetings with the CX team to share product updates, global work methodologies, and address team concerns.
  • Report to the Managing Director of SEA and provide feedback, address challenges, and suggest improvements.
• Thought Leadership:
  • Build strong relationships with internal stakeholders such as Sales, Strategic Account, Publisher, Studio, Enterprise, and Business Development teams.
  • Within 3 months, to develop a deep understanding of processes and become a go-to person for operational knowledge and best practices.
  • Within 6 months, to collaborate on business strategy initiatives with the Strategic Account Lead, Head of Sales, Enterprise Director, Publisher Director and others within the business, contributing to the future direction of the business.
  • Facilitate internal team development through consistent and thorough knowledge-sharing exercises.

Requirements:

• 8-10 years of relevant experience in a digital media agency, publisher, SSP, DSP, or AdTech company.
• 2-3 years of managerial experience with a team of 3-5 direct reports.
• Proven experience working with stakeholders across multiple markets in SouthEast Asia.
• Extensive knowledge of the digital media industry, with a passion for staying abreast of industry trends such as, but not limited to: Programmatic Advertising (Branding & Performance, Header Bidding and OpenRTB Protocol etc.
• Exceptional time management skills and a commitment to maintaining high-quality standards.
• Track record of meeting or surpassing ambitious goals in a fast-paced, competitive environment.
• Demonstrates comfort engaging with strategic clients, is an avid problem solver, proactive and a creative thinker.
• Proficient in navigating tactical systems and processes (e.g., third-party ad servers, verification vendor platforms, DSPs, Salesforce, etc.).
• Strong written and verbal communication skills in English, plus proficiency in an additional SEA language.
• Collaborative team player with a keen understanding of diverse perspectives.

Join us and be a key player in shaping the future of digital advertising in the dynamic landscape of South East Asia!

Benefits at Teads

• Competitive Salary Packages
• Quarterly Bonus on KPI achievements
• Generous Time Off Policy
• Training & Upskilling Programmes
• Flexible Hours

About Teads

Teads operates a leading, cloud-based, omnichannel platform that enables programmatic digital advertising across a global ecosystem of quality digital media. As an end-to-end solution, Teads’ modular platform allows partners to leverage buy-side, sell-side, creative, data and AI optimization technologies.

For advertisers and their agencies, Teads offers a single access point to buy the inventory of many of the world’s best publishers and content providers. Through exclusive global media partnerships, Teads enables advertisers and agencies to reach billions of unique monthly users in brand safe, responsible advertising environments, while improving the effectiveness and efficiency of digital ad transactions.

Teads partners with the leading marketers, agencies, and publishers through a team of 1,200+ people in 50 offices across more than 30 countries. For more information, visit: www.teads.com

We’re committed to creating a dynamic work environment that values diversity and inclusion, and represents employees across a variety of skill sets. We embrace contributions from all ages, sexes, races, ethnicities, religions, sexual orientations and gender identities.

Job Scope

Team development and management

• Responsible for all aspects of Front-of-House operations at the outlet, including the supervision of the restaurant management team, service, bar, and hostess teams, in carrying out their roles and responsibilities.
• Work closely with the Executive Chef and Back-of-House team in ensuring smooth service. Always maintain robust communications between both teams, including attending weekly meetings and regular follow-ups.
• Recruit, interview and hire all Front-of-House employees.
• Ensure Front-of-House team’s participant and engagement in CSR and sustainability activities.
• Develop, train, and promote employees with potential to grow within the outlet, or Marina Bay Sands.
• Ensure adherence to polices and procedures outlined in Employees’ Handbook and training materials.

Customer service and guest satisfaction

• Uphold stringent customer service standards upheld by Marina Bay Sands and the Maximal Concepts Group, and to propose improvement plans to mitigate shortfalls.
• Review customer service standards audits with the Operations Evaluation & Analysis team and implement corrective action plans to improve overall customer journey and experience.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Investigate and resolve guest complaints in a prompt and professional manner. Ensure proper documentation are in place for follow-up and have a structured plan in place to reduce similar complaint in the future.
• Constantly monitor and drive initiatives to drive ranking on various platforms, such as TripAdvisor, Google Reviews.
• Understand the competitive landscape and benchmark outlet performance against renowned platforms and rating agencies, such as Forbes and Michelin Guide.
• Ensure that the guests’ profile in the customer database is updated with the latest information and all staff on service are aware of guests’ preference and needs.

Marketing promotions and menu review

• Work closely with the Executive Chef, and Maximal Concepts, to curate, launch and track success of a year-long roster of promotional menu/items in line with property-wide campaign and/or with corporate initiatives.
• Conduct regular reviews of menu and promotions (including pricing, drink pairings, taste, feedback from guests, etc) with the Executive Chef, to constantly push for, and deliver a dining experience that is best in class.
• Develop and execute a marketing strategy with the MBS Marketing Team and Maximal Concepts to drive higher foot traffic and PR mileage for the restaurant. Take the initiative to monitor all marketing and social media channels and analyze the return of investment (“ROI”) of marketing campaigns.

Workplace safety and health

• Create a safe and clean working environment by emphasizing importance of workplace safety and hygiene, and ensuring employees are sufficiently trained on such aspects.
• Perform weekly Front-of-House inspections, where needed, to follow up on critical repairs and addition & alteration works, in collaboration with Facilities.

Financial performance and accounting responsibilities

• Work closely with restaurant management team to increase outlet’s productivity and efficiency. Review operating results with the restaurant management team and present monthly P&L results with MBS and Maximal Concepts management team.
• Prepare and be held accountable for outlet’s budget, forecasts, and CAPEX requirements.
• Ensure all cashiering procedures are processed in compliance with accounting standards and in a timely manner.

Job Requirements

• Minimum 5-10 years’ experience in a renowned restaurant group, luxury hotel chain. High-end Chinese restaurant experience preferred.
• Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.
• Enjoys problem solving and can think outside-the-box in difficult situations.
• Team oriented approach to management with a mindset of open communications.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.
• Have a well-groomed, professional appearance.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Your job involves leading a team of customer service staff to ensure everyone gets great service, no matter how they contact us. You'll support different parts of our business, like groceries, food, and memberships. Here's what you'll do:

• Make sure everyone follows the rules and plans we've set for how we help customers. If there are problems, you'll find them quickly.
• Keep an eye on how well the outside customer service team is doing. We'll meet with them every month to talk about how they're doing and fix any problems customers or our branches have.
• Handle serious complaints and find the best solutions fast.
• Work with different teams inside and outside the company to solve problems and make things better.
• Make sure everyone in the team feels good about their work and helps them do their best to reach our goals.
• Set goals for each person and the team, and help them get better at their jobs.
• Work with the training team to find out what we need to learn more about and make our ways of working better so customers are happier.
• Evaluate how well each person is doing and help them get better.
• Collect and study information to tell the bosses how things are going.

Requirements:

• Degree in any discipline
• Minimum 5 years of experience in retail, e-commerce or customer service industry
• Preferably at least 3 years of supervisory role experience
• Working knowledge in systems such as SAP or Zendesk is an advantage

Other information:

• Contract period: 1 year
• Basic salary: up to $4.5k per month
• Location: Fairprice Hub, Joo Koon
• Office hours 8.30am - 6pm, Mon - Fri. But may need to standby on weekends for operations

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394