Total 2,142 customer experience manager job vacancies in Clementi, South West

Responsibilities:

• Support daily customer service , including complaints (enquiries, calls, emails)
• Arranging delivery for local shipments
• Update and submit daily/monthly reports to customers
• Prepare simple draft logistics billings
• Handle ad-hoc task upon customer request (if any)
• Other ad-hoc operation duties as assigned.

Requirements :

• Able to multi-task, prioritize and time management
• Proficiency in Microsoft Office

Objectives of this role

• Drive strategies and long-term vision to build best-in-class digital products
• Conduct user research and usability studies, collaborating with designers, developers, and research teams throughout the process
• Craft a product vision (short- and long-term) and convert it to concrete strategy
• Participate in market research, validation, and white space analysis to identify opportunities for new or existing features and functionalities
• Partner with business owners and agile product teams to build roadmaps that will be reflected in the company's broader portfolio planning
• Develop and implement pipelines that extract, transform, and load data into an information product

Responsibilities

• Partner with IT to manage roadmap and backlog for all digital products, ensuring that IT delivers capabilities on time and per expectation
• Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing
• Partner with executive team to identify key capabilities needed as well as potential issues
• Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization
• Work with product marketing to develop positioning and messaging and ensure differentiation from competitors
• Monitor and evaluate product performance to facilitate continuous iteration and improvement

Required skills and qualifications

• Three to five years of experience in digital product management or similar role
• Strong analytical, prioritization, and negotiating skills
• Experience in usability and customer-focused design
• Passion for building great products to solve customer and business problems
• Bachelor’s degree in business, computer science, information systems, or related field
• Experience with SQL queries and with back-end and front-end programming languages such as Java, HTML, CSS

UP-SGDS-DPM-20231121

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Assisting the Customer Success Manager, working closely with stakeholders, project managers, and team members to ensure the successful planning, execution, and delivery of projects. You will develop and execute plans to enable staff to fully leverage Microsoft 365 packages in order to improve their personal productivity and team collaborations. You will also contribute to the successful execution and delivery of projects by effectively planning, coordinating, and managing all project-related activities. Driving project success, manage risks, and ensure stakeholder satisfaction throughout the project lifecycle. 

Responsibilities

• To improve staff personal productivity and team collaborations within the organization, this role encompasses various aspects, including training, support, optimization, security, usage monitoring, collaboration facilitation, integration, and continuous learning.
• Oversee and manage various IT projects within the organisation for enterprise applications and corporate desktop services.
• Plan and conduct training sessions, workshops, and presentations to educate staff on the features, functionalities, and best practices of Microsoft 365 packages. This includes creating training materials, organizing training sessions, and providing ongoing support and guidance.
• Monitor and evaluate usage: Track and analyze staff usage and adoption of Microsoft 365 packages. Generate reports and insights on usage patterns, trends, and areas for improvement. Collaborate with relevant stakeholders to address any gaps and promote continuous learning and development.
• Develop and maintain comprehensive project plans, including defining project scope, objectives, deliverables, and resource requirements. Create detailed project schedules, milestones, and task dependencies.
• Facilitate communication and collaboration among cross-functional teams, stakeholders, and project members. Ensure effective information flow, timely decision-making, and issue resolution throughout the project lifecycle.
• Identify potential risks or issues and implement mitigation strategies.
• Ensure comprehensive documentation of project activities including project plans, progress reports, change requests, decisions, and outcomes.
• Prepare progress reports to stakeholders & MT, highlighting key achievements, risks, and issues.
• Facilitate project closure, including conducting post-project reviews, capturing lessons learned, and identifying opportunities for future improvement.

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience) with 3 to 5 years of working experience 
• Proficiency in Microsoft 365 packages, project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, JIRA). Professional certifications in project management (e.g., PMP, PRINCE2) are highly desirable
• Excellent organizational and time management skills, with the ability to handle multiple projects simultaneously.
• Knowledge of industry-specific software and tools related to desktop operations is a plus
• Strong analytical, organizational skills and problem-solving abilities and a keen attention to detail to identify and resolve project issues
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Perform end-to-end media preparation for post-production, such as encode, ingest, outgest and housekeeping of all video assets.
• Media traffic management in a centralized editing environment.
• Ensure that the metadata in Production Asset Management system are always optimized.
• Undertake basic editing and compilation of shots.

• Basic technical knowledge, preferably in non-linear editing or Video post-production.
• Preferably able to read Chinese scripts/cue sheets for shots assembly.
• Strong computing skills and the ability to plan and organize work efficiently.
• Meticulous attention to detail and the ability to exercise independent judgment, particularly under pressure to meet deadlines.
• Willingness to work in two shifts (0700 – 1530hr; 1530hr – 2400hr) and alternate between 5 / 6 days work weeks.
• Required to work ad hoc hours and weekends for special and mega programs.

Highlights:

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Description:

• Drive prime mover trucks to transport shipping containers from container ships to designated locations within the PSA Pasir Panjang terminal

Job Requirements:

• Candidates with no experience are welcome!

• PSLE pass in English

• Bonus points for candidates who possess a Singapore Class 3/4 driving licence (We offer sponsorship for Class 3 driving licences.)

• Safety-conscious and have a good driving record without significant violations or accidents

• No medical concern to handle shift schedules and working outdoors

• Day Shift: 7.30am - 7.30pm (meal break included)

• Night Shift: 7.30pm - 7.30am (meal break included)

• Candidates may choose any preferred shift (Day/Night/Rotating)

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message or call) +65 9886 6515 to arrange to speak to our friendly career advisors!

The Institute of Molecular and Cell Biology (IMCB) is a premier research institute at A*STAR whose mission is to harness biology for transformational bio-therapeutics and diagnostics. In this role, you will be working with the IMCB researchers, grant agencies as well as A*STAR finance, councils, and the central research office to provide relevant grant-related support to the institute.

Job Description: the role includes, but is not limited to, the following:

• Ensure that all grant proposal submissions meet the requirements as set by the respective granting agency.
• Review annual progress reports and final reports for various grants and ensure that these are submitted on time.
• Attend to requests from the granting agencies pertaining to budget scrubbing, letter of award and other steps required for timely activation of new grants.
• Assist investigators with changes related to their grants (deviation/variation requests).
• Work closely with A*STAR research office, councils, and finance regarding ad hoc requests for grant-related data and pending tasks.
• Serve as the institutional admin and help with creation and activation of accounts for grant-related portals such as IGMS and iGrants.
• Tabulate and track the grants of the institute to ensure easy extraction of grant data whenever required.
• Promptly attend to grant-related queries from investigators.
• Define timelines for internal review and approval SOP of grant calls and communicate to researchers for grant applications.
• Monitor, report and analyse grant application activities as well provide timely updates to management on grant status.

Requirements:

• Minimum Bachelor’s degree, preferably in Life Science or equivalent.
• Preferably with at least 3 years of working experience.
• Experience and/or keen interest in work related to governance/ policy/ research administration, especially in the research & development sector, is an advantage.
• Good team player with excellent written and oral communication skills.
• Excellent time management skills.
• Meticulous, resourceful, able to multi-task and work independently.
• Able to work collaboratively with internal and external stakeholders across functional groups and levels.
• Interested in science and technology.
• Proficient in M365 and related applications.
• Prior experience in dashboard reporting and/or project management is a plus.

POSITION SUMMARY:

Position is responsible for Talent Management, Learning & development (L&D) and Diversity & Inclusion for the Asia Pacific region.

For the Regional Office, direct responsibility for these functions but partner with Country HR to design and deploy initiatives in the Countries

KEY REPOSNSIBILITIES:

Talent Management

• Partner with Key Stakeholders like Business Leaders and Country HR leaders to advance our Regional Talent Management (TM) Strategyto ensure relevance to current and future business needs and focus our Talent agenda on capabilities building
• Together with HR COE for data analytics, develop, monitor and analyse Talent Analytics to ensure we are engaging and retaining our talents and supporting their growth and career development in alignment with both their career aspirations and our Business Strategy. Leverage data analytics to supprt businesses decisions around our Talents.
• Responsible for the end to end TalentManagement and Succession Planning process accross 13 markets in Asia Pacific and partners with Local HR and HR Businesses Partners to trackand monitor our Talents individual development plans to ensure Engagement and Growth.

Learning & Development

• Design learning and development framework for Asia Pacific region and ensure alignment with company strategies
• Partner with Key Business Leaders and Country HR leaders to conduct training needs analysis (TNA) to build current and future capabilities.
• In partnership with HR leaders and People Managers, analyze training needs to develop new programs or modify and improve existing programs and ensure implementation of development plan for all employees in Asia Pacific region.
• Ensure development plans are structured around 70/30/10 for development effectiveness.
• Design and deploy development frameworks, programs targeted at various employee groups to ensure appropriate learning and career pathways.
• Design programs through partnership with external training institutions which include a blended approach to learning such as coaching, classroom training, 1-2-1 sessions, action learning and e-learning
• Lead facilitator for key internal programs like group orientation program and key in-house people management programs. Partner with sales trainers where appropriate to deploy in-house programs in local language including facilitating Train the Trainer sessions.
• For external facilitated programs, evaluate instructor performance and effectiveness of training programs and provide recommendations for improvement
• Management of regional training budget.

Diversity and Inclusion

• Design and develop a comprehensive diversity and inclusion strategy for Asia Pacific region
• Evaluate the use of necessary tools, skills and programs to improve the framework for Asia Pacific region to be more culturally relevant and inclusive
• Partner with HR leaders to deploy appropriate programs and initiatives

KEY REQUIREMENTS:

• Minimum 15 years of experience leading a Talent Management & Learning & OD COE
• Strong regional and global experience specifically in the Asia Pacific region
• Knowledge of essential DEI-based approaches and methodologies, and strong understanding of critical trends in DEI
• Demonstrated track record of developing and implementing business-focused talent, succession planning and leadership development strategies in complex, diverse and regional environments.
• Agile and relationship-orientated individual with the ability to effectively influence and engage senior leaders, managers, employees, and HR Business Partners.
• Has delivered solutions at significant scale with a balance between setting strategic direction and the ability to be hands-on and operational when required
• Demonstrated ability to manage complex projects or workstreams
• Demonstrated ability to review and enhance systems, processes and policies.
• Demonstrated ability in talent data mining and data analysis
• Subject matter expertise in learning curriculum design and talent assessment
• Experience in facilitating key internal workshops and programs
• Experience engaging in conversations that advance diversity and inclusion principles
• Excellent external vendor management experience
• Degree qualifications in relevant field, such as Organization Psychology, Human Resource Development or similar

YOUR DAILY ADVENTURE

As a Project Manager, you are the front-line manager, working with a team of production professionals to ensure the delivery of the highest quality games. You facilitate processes, methods, and tools to deliver the game project following the best practices established by the organization

WHAT YOU WILL DO

Project Management

• Support the Associate Producers to coordinate and optimize the work of the production teams, including prioritizing tasks, identifying risks and proposing solutions to keep to the project schedule and budget;
• Synchronize dependencies, work done and risks across the production teams frequently, including with other Project Coordinators, Project Managers and Technical Leads;
• Assist in the development of schedules that translate project goals into action and work to ensure the success of the project;
• Act as a Scrum Master, facilitate sprint planning, conduct daily standup meetings, hold sprint retrospective meetings, hold sprint reviews, and organize Scrum teams;
• Assist the Associate Producers and Project Managers on staff planning and seating plan changes;
• Take meeting notes and communicate them to all relevant parties;
• Propose, implement and facilitate process improvements;
• Conduct expense reporting for the production team;
• Carry out routine daily tasks and procedures of the project;

People Management

• Demonstrate exemplary and transparent leadership to inspire and motivate your teammates;
• Be an ambassador of the game, the team, and the company both internally and externally;
• Manage the performance of your team, when applicable, with clear and challenging objectives;
• Organize and facilitate team-building events for the production team.

Resource Coordination

• Liaise with external vendors to source required resources or assets;
• Coordination with studio teams including IT, workplace, procurement, and marketing to ensure the smooth functioning of the production team.

WHAT YOU WILL BRING

• Passion for the video game industry is an advantage
• Proactive, diligent, and daring personality
• Natural and influential people-first leadership
• Strong communication, presentation and collaboration skills
• Excellent analytical and problem-solving skills
• Creative and innovative
• Results-focused and resilient
• Strong software skills (e.g., Microsoft Office, Jira, Miro etc.)

About Us:

WIZ.AI is a pioneering leader in AI-powered conversational solutions, catering to diverse industries. We empower our clients to enhance their customer service, sales, and marketing strategies through our innovative AI Talkbot platform. Our platform excels in creating natural, engaging customer interactions across various channels and languages.

Key Responsibilities:

Sales Hunter:

• Independent sales hunter with a can do attitude.
• Individual contributor role where you hunt, farm and drive from scratch to finish on win sales closure.

Proven Track Record:

• Thrive in a fast-paced environment with a proven sales track record in the high-tech industry/AI/SaaS industry
• Excellent in building and managing sales pipelines for market expansion.

Thought Leadership and Brand Building:

• Provide thought leadership to address customer pain points, enhancing the company's brand profile.
• Aim for incremental conversion on contractual wins through strategic problem-solving.

Cross-Functional Collaboration:

• Collaborate with cross-functional teams, including Pre Sales, Engineering, Product, and Delivery, to ensure seamless communication.
• Keep internal stakeholders updated on the development of sales pipelines.

Administrative Responsibilities:

• Timely completion of sales updates and other required reports to ensure administrative efficiency.

Public Speaking and Networking:

• Participate in online/offline events, trade shows, and marketing roadshows.
• Build and expand networks with the objective of acquiring marketing qualified leads.

Requirements:

1. Minimum 3-5 years B2B Hunter Sales experience

2. Enthusiasm for partner engagement, relevant experience in Tech/AI/SaaS industry is a plus

3. Good attention to detail

4. Ability to manage both internal (local and regional) and external stakeholders

5. Self-motivated, pro-active and able to work under pressure whilst delivering on multiple ongoing projects

6. Excellent verbal and written communication skills in English and any other added language will be a bonus

Thaitan International Pte Ltd is an industry leader and partner of choice for Horizontal Directional Drilling (HDD). Our highly respected team includes some of the most knowledgeable, talented, and experienced personnel in the industry. We take on the technically challenging projects and provide innovative, quality, and successful solutions. We invest in our people and capabilities to expand our service offerings. TIPL has successfully designed and constructed four large scale horizontal cable conduits in Taiwan used for export cable landing to shore. The successful candidate will have the unique opportunity to design, innovate, collaborate, and be involved in the construction of future horizontal drilling works.

Duty and Responsibilities

- Feasibility analyses and design of HDD projects

- Provide precontract support in pricing works, including working methods, and engineering solutions.

- Driving the incorporation and promotion of best practice in HDD drilling throughout all HDD works.

- Proactively manage HDD rig crew operatives, project allocation, training and mentoring needs and including identifying transport and accommodation needs.

- Liaison with operational drilling team, external consultants, and marine teams, spreading and collating best practice and considering the latest developments in technologies.

- Supply chain engagement & management and audit.

- Engineering and selection of HDD drilling equipment, BHA tooling, drill rods and other drilling equipment ensuring equipment and tools are fit for project purpose.

- overseeing and managing all aspects of the Horizontal Directional Drilling projects, ensuring efficient execution, safety compliance, and successful project outcomes.

- Lead the comprehensive planning, coordination, and successful execution of HDD projects, collaborating with stakeholders to establish objectives, timelines, and budgets, while ensuring optimal project progress and resource allocation.

- Oversee and train up a proficient team of HDD engineer and support staff.

- Oversee the utilization and maintenance of HDD equipment and other trucks, ensuring operational efficiency and proper inventory management.

- Ensure preventive maintenance and repairs of all HDD machines and all trucks, enhancing overall equipment reliability.

Prerequisites/Qualifications:

- A Bachelor of Science in Engineering with a preference for Drilling Engineering, Petroleum Engineering, geotechnical engineering, Mineral Processing Engineering, or Civil Engineering

- Minimum of 10 years of HDD engineering or project execution experience.

- Hands on experience in drilling design, steering or mud engineering is preferred.

- Working knowledge of pipeline installation methods and analyses and Geotech.

- The position will require excellent communication, interpersonal, leadership and supervisory skills and possess ability to work with field personnel, Project Manager, and clients.

- Possess sound judgment; organizational, interpersonal, oral, and written communication skills; excellent analytical and problem-solving skills.

- Strong personnel character and integrity.

- Must be willing to travel, work onsite at remote locations.

- MS Word, Excel, and Project (advanced)

- Experience with other trenchless construction is a plus.

The Institute of Molecular and Cell Biology (IMCB) is a premier research institute at A*STAR whose mission is to harness biology for transformational bio-therapeutics and diagnostics. In this role, you will be working with the IMCB researchers, grant agencies as well as A*STAR finance, councils, and the central research office to provide relevant grant-related support to the institute.

Job Description: the role includes, but is not limited to, the following:

• Ensure that all grant proposal submissions meet the requirements as set by the respective granting agency.
• Review annual progress reports and final reports for various grants and ensure that these are submitted on time.
• Attend to requests from the granting agencies pertaining to budget scrubbing, letter of award and other steps required for timely activation of new grants.
• Assist investigators with changes related to their grants (deviation/variation requests).
• Work closely with A*STAR research office, councils, and finance regarding ad hoc requests for grant-related data and pending tasks.
• Serve as the institutional admin and help with creation and activation of accounts for grant-related portals such as IGMS and iGrants.
• Tabulate and track the grants of the institute to ensure easy extraction of grant data whenever required.
• Promptly attend to grant-related queries from investigators.
• Define timelines for internal review and approval SOP of grant calls and communicate to researchers for grant applications.
• Monitor, report and analyse grant application activities as well provide timely updates to management on grant status.

Requirements:

• Minimum Bachelor’s degree, preferably in Life Science or equivalent.
• Preferably with at least 3 years of working experience.
• Experience and/or keen interest in work related to governance/ policy/ research administration, especially in the research & development sector, is an advantage.
• Good team player with excellent written and oral communication skills.
• Excellent time management skills.
• Meticulous, resourceful, able to multi-task and work independently.
• Able to work collaboratively with internal and external stakeholders across functional groups and levels.
• Interested in science and technology.
• Proficient in M365 and related applications.
• Prior experience in dashboard reporting and/or project management is a plus.

Job Description

• Lead and manage a team of 18 pax to support Set Design and Staging activities for all Mediacorp’s productions.
• Plan and assign manpower, external resources, manage overall budget, timeline and deliverables.
• Provide guidance and advice to the team to achieve a the production requirement.
• Work with Props Store in maintaining and managing the inventory and processes
• Work closely with Props Resource team in securing suppliers on the Props items.

Qualifications

• At least 8 years of related work experience with relevant working knowledge of Set Design, Stage Design, Space Design, Interior, Landscape, Event, Exhibition, or Product Design, or 5 years of experience in project management in performing art and media industry, e.g. drama, movie, or theatre productions.
• Diploma/Degree in relevant discipline is preferred.
• Collaborative and a team player with strong communication skills.
• Effective time and stress management skills and the ability to meet deadlines.

Are you passionate about the chance to bring your extensive sales experience to a world-class company that is market-leading for both content and technology?

We are seeking a Strategic Alliance Manager, Southeast Asia who is knowledgeable, capable and charismatic with proven experience working with the big four advisory firms, Global/Regional System Integrators and/or leading Channel and Re-Seller businesses in South East Asia.

You will have demonstrable success in achieving sales targets, building and executing go-to-market strategies via partner models; and be focused on meeting corporate sales, revenue, operational and strategic goals.

About the Role

As our Strategic Alliance Manager, Southeast Asia, you will be:

• Recruiting and activating partners in line with the regional Partners Strategy and under an engagement model appropriate for the SEA market.
• Developing business through partners to access market opportunities and achieve sales and revenue targets.
• Developing the partners’ skills and product knowledge and ensuring they have what they need to be successful.
• Working with internal Thomson Reuters stakeholders to ensure they provide appropriate support for our partners in South East Asia.
• Build partnership network. Review suitability of existing partners, identify new suitable partners, negotiate and finalise partnership agreements. Strategic thinking, commercial acumen and experience dealing with C Level executives will be required.
• Work with partners to identify opportunities, build and review pipeline and execute on sales opportunities to achieve sales and revenue targets.
• Drive sales strategy and planning jointly with partners through strategic relationships, joint account planning and clear go to market approach. Increase partner reach, frequency and yield, as KPIs to achieve revenue and market share goals.
• Orchestrate sales, marketing, operations, learning and support to the partners.
• Build a partner virtual support team within Thomson Reuters business units and support functions across the region. Strong coordination skills as well as leadership skills will be required.
• Develop an effective partner ecosystem to leverage cross sell, up sell, and competitor displacement opportunities. Business development skills, commercial acumen and market knowledge will be required.
• Develop and maintain a robust governance model for partnerships in SEA.
• Leverage resources using your influence and authority across business units, functions, regions, and within and outside of the company.

About You

You’re a fit for our Strategic Alliance Manager, Southeast Asia if you possess the following qualifications and experiences:

• 8+ years of business development and or sales/partnership experience with large enterprise technology companies in SEA
• ERP solution experience is a plus
• Strong executor of strategies within the SEA market to establish effective alliances with identified partners.
• Successful track record of developing new business and leading multiple strategic partnerships. Demonstrated level of success in achieving sales/revenue targets over a significant period of time.
• Strategic thinker, comfortable with complexity; able to apply a regional perspective to ensure global alignment to broader strategies and framework.
• Strong networks in relevant industries and evidence of long-term collaborative relationships with external customers and partners. Aptitude for identifying and solving customer problems through creative solutions using a consultative sales approach.
• Experience in collaborating across the business and achieve buy in, engagement and commitment from other internal parties. Able to rapidly build strong and effective relationships internally across the business and with Partner’s organization.
• Results oriented, performance driven, and team minded
• Excellent spoken and written communication both in English and other languages spoken in SEA.
• Strong interpersonal skills with superior relationship building skills
• Ability to work both independently and with a team, locally and regionally

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Thomson Reuters Corporation Pte. Ltd. has adopted the Tripartite Standard on Recruitment Practices, and has committed to be a fair and progressive employer.

The Regional Corporate Planning Manager, Corporate supports the CFO. He/she is mainly responsible for all processes and teams associated with General Finance, Corporate Finance (Planning, Analysis and Treasury), Tax, Reporting and Accounting of FUJIFILM Asia Pacific Pte. Ltd., Fujifilm’s regional headquarters in the Asia Pacific region (“FFAP”).

Responsibilities:

• Assist the CFO in improving the organisation’s performance (including the performance of the organisation’s subsidiaries in the AP region) in terms of sales revenue, operation profit and excellence in operation process.
• He/she is expected to do so through the monitoring and analysis of a) financial numbers such as cash, sales, profit, CCC, inventory level and SG&A and b) operation process such as internal approval process, internal reporting process and SOPs.
• Assist the CFO in optimizing inventory levels and ensuring that receivables are collected and secured to improve cashflow.
• Communicate with the CFO and Managing Directors of the organisation’s subsidiaries in the AP region in improving such subsidiaries’ performance.
• Functions as a strategic business advisor and analyses both short and long-term investment plans proposed by various divisions and dispenses appropriate advice to the CFO to align finance and business decisions / strategies to grow the organisation and its subsidiaries.
• Leads the strengthening of the Finance/Corporate Planning team of FFAP and its subsidiaries by increasing their awareness on Fujifilm Headquarters’ global directions and implementing those directions in the Asia Pacific (AP) region.
• Leads the strengthening of the finance recording and reporting of the various Fujifilm group’s business in the AP region.
• Directs the strengthening of the internal financial governance structure of the organisation and its subsidiaries through the standardization of processes, seeking out efficiency improvement opportunities and strengthening documentation.
• Possess a firm grasp of economic and business trends and pushes / implement business improvement geared towards efficient cost control, maximizing profits and creating value for the organisation.
• Provides direction and advice to various business units in improving the profitability of loss making or products not contributing to the organisation’s profits.
• Required to learn and understand the organisation’s standard of financial reporting and implements this reporting standard across the organisation and its subsidiaries.
• Works with Global Headquarters and the organisation’s subsidiaries to develop consolidated budget and P&L reports for the AP region.

Requirement:

• Master’s or bachelor’s degree in financial discipline.
• Possess strong financial knowledge.
• At least 3 years experience in people management.
• At least 5 years of Manufacturing Management experience.
• Possess the experience and ability in analysing various type of business operations, including but not limited to, procurement, manufacturing, storage, logistics, distribution, and internal administrative activities.
• Possess the experience and ability in calculating and analysing various products/services, including but not limited to, consumer products, industrial products and healthcare products.
• Ability to identify issues and problem-solve through analysing financial data and operating process and inputs from relevant units.
• Understands and is familiar with US GAAP (Generally accepted accounting principles).
• Knowledge and experience in process improvement and DX activities
• Excellent people management and communications skills
• Adept in influencing and managing diverse stakeholders across the organisation and its subsidiaries.
• Self-motivated with a strong sense of purpose.
• Possess strategic mindset and financial acumen.
• Proficiency in the Japanese language (spoken and written) will be advantageous as the role requires for frequent communication with Japanese speaking stakeholders in Japan and the AP region. Discussions in Japanese will be helpful to faciliate better communication and understanding.

Summary

As the successful candidate, you will manage the Controlling Solutions team, which aims to facilitate financial and operational reporting for a variety of internal stakeholders via BI tools such as Oracle Analytics Cloud (OAC). You will prioritise and coordinate the maintenance and development of compelling performance dashboards and ad-hoc reports, working closely with end-users and relevant IT teams. You play a pivotal part in preparing reporting packages and ad-hoc analysis to upper management. You and your team are highly involved in the Budget and Forecast process. You define priorities and objectives for your team in close collaboration with the Business Controlling & Analytics Director and assess performance and development of your team members.

What you'll do

• Manage a team of three Business Controllers who focus on building reporting dashboards and operational reports via OAC. Mentor and coach direct reports and wider Business Controlling & Analytics team
• Be a key custodian of the organisation’s KPI framework and manage the end-to-end flow of report requests enabling end-users across the organisation to make informed decisions with the right tools at the right time
• Work closely with end-users to collect and understand reporting requirements, and with IT teams to prepare data models and deliver compelling reports and dashboards
• Coordinate the preparation of financial figures for month-end reporting and con-tribute to the overall reporting package for upper management
• Contribute extensively to the Budget & Forecast process, notably by coordinating ETLs between the financial systems and reporting deliverables, supporting end users, and working closely with Business Controlling team
• Lead digitalization projects to standardize, simplify and/or automate processes and reporting
• Supervise maintenance of the cost centre structure in financial systems to align with changes in the business and reporting requirements
• Present analysis results to all levels in the organisation and train end users in BI tools
• Be an expert in systems used for reporting and budgeting purposes

What you'll receive

• University degree holder, major in Business, Accounting & Finance, IT, or other related discipline
• In-depth knowledge of Oracle Analytics Cloud or equivalent visualisation tool, SQL, Anaplan
• 5+ years of relevant working experience, managerial and/ or digitalization projects experience highly preferred
• Excellent MS Office skills (Excel Macro and VBA preferred)
• Experience in financial/operational reporting and KPIs
• Affinity to numbers and financial systems with a keen interest in business performance and opportunities for improvement
• Willing to lead and embrace change, proactive, and well organised with a focus on detail and accuracy
• Good interpersonal and presentation skills, fluent English speaking

What you'll receive

We are dedicated to fostering a family-friendly culture and work environment. We are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems. Working at Lidl & Kaufland Asia is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We are accredited as a Fair and Progressive employer by the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP).

Market Leading Remuneration Package:

• Annual wage supplement and discretionary bonus
• Life Insurance
• Medical Insurance

Supportive Environment:

• Out of Office leave for important appointments
• In-house training courses
• Training sponsorship scheme

Work-life Balance:

• 5-day week
• Competitive Annual Leave (23 days per year)
• Charity, Community and Sporting Events

If you are not invited for an interview within 4 weeks, we regret that your application was not suited to this vacancy.

For more company information, please feel free to visit: http://www.lidl.asia

Personal data collected will be used for recruitment related purposes only and will be destroyed after 12 months.

Promote great customer service!

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Be responsible for the preparation of corporate secretarial documents, maintenance and updating of statutory registers and secretarial records, attending board/board committee meetings, handling of client billing and payments and other ad-hoc duties, as and when required.

Key Responsibilities:

Portfolio Lead

We serve a broad spectrum of clients whose boards comprise successful business leaders and professionals. You will be given an opportunity to gain exposure to high level board discussions that will present you with many learning opportunities in the various industries that we serve.

• Deliver Customer Satisfaction
• Portfolio Management
• Providing guidance to the Executive Support

Board.Vision Project Advisory / Support

This is a digital board activity management software developed by Trusted Services to enable boards to go paperless and make decisions in an efficient manner, anytime and anywhere. We have a team who will provide training to new joiners.

• Advise on various aspects of the project development
• Provide and attend training / sales presentations
• Provide other support to the Product Owner, where required, to meet project deliverables

Executive Support

• Attend to assignments or queries proactively
• Atend and draft client's meeting minutes

Dynamic Adaptation:

Manage portfolio of companies with minimal supervision.

Qualification, Competencies/ Other Requirements

• Minimum 3 years of experience in corporate secretarial work.
• Diploma holder with related experience or degree holder or holder of a professional certificate in chartered secretary.
• Good understanding of regulatory and statutory requirements of the Singapore Companies Act.
• Ability to organise and prioritise work.
• Possess a flexible and proactive attitude.
• Good command of English is a key requirement.