Total 80,228 customer experience manager job vacancies in Singapore

Responsibilities:

• Acquires orders from email and phone calls, verifies, and enters products, passes orders to fulfillment, and discusses stock-outs and estimated delivery dates.
• Promote or upsell company services to the existing clients based on their purchasing history.
• Prepare sales quotation and follow up with prospect clients to generate sales.
• Maintains distribution system backorder report, corresponding customer expediting report and notifications, and customer notification.
• Reports to management market trends, competitive pricing, and consumer feedback.
• Ad-hoc duties as assigned.

Requirements:

• Bachelor or Diploma in Sales & Marketing, Information Technology or equivalent.
• At least 2 - 3 years of experience in Sales Support, preferably from IT related industry

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below or send in your updated resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Global Account Manager

Our client is a leading global provider of international express delivery services, and they are looking for a seasoned Account Manager to join their team to drive customer growth, build strong client relationships, and deliver tailored logistics solutions in a fast-paced and dynamic environment.

Job Responsibilities

• Build, maintain, and manage multi-level relationships between customers and internal teams to secure long-term partnerships and align with company objectives.
• Drive sales growth through the implementation of regionally consistent processes and strategies.
• Gain a comprehensive understanding of customer needs and expectations to meet business goals.
• Plan and execute initiatives aimed at retaining clients and fostering long-term sales growth.
• Develop and implement post-sales strategies for assigned customer accounts to ensure ongoing satisfaction.
• Deliver high-quality, customer-focused service by addressing sales-related and customer expectation issues promptly.
• Contribute to the regional bidding or RFQ process when required & conduct regular reviews to assess business performance and customer relationships.

Job Requirements

• At least 5 years of experience in the key account/ BD management of experience in the service industry
• A diploma/ degree in Business or any related field is preferred
• Knowledge of the International Express or Air Transportation sector is a plus.
• Previous experience managing large enterprise accounts.
• Proven success in collaborating with cross-functional teams.
• 2 positions available

Office Location: Singapore, East

Interested candidates kindly forward your CV to [email protected] (Wei Liyuan (Lilian), Reg No:R23112842). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job Description & Requirements

To lead, manage and ensure day to day smooth operations at all cafes and kiosks, Support daily operations: Perform cashiering duties, inventory stocking, recording and merchandising in accordance to Company Standard Operations Procedures (SOP)

• Manage, supervise, train and lead staffs to ensure best service quality.

Build and maintain cordial relationships with customers

• Maintaining cleanliness of store base on SFA standards and regulations & Maintain standard of quality, high level of store sanitation & cleanliness in the outlet to Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements without compromise.

• Inventory management (ordering, organising and maintaining a healthy inventory) & Ensure various stocks are available for daily use in the store

• Daily opening and closing of accounts during each shift

• Administer Staff Records & Scheduling of roster

• Other duties as per assigned by OM

Job Overview

The candidate will assist the Human Resources Director in developing and delivering the Group’s HR services that help the Company in attracting, retaining and developing talent. He/she will also be responsible for providing HR advisory and support to the assigned business units.

Duties and Responsibilities

HR Partnering

• Partner and support Heads of Department (“HODs”) and line managers in a full spectrum of HR functions including Talent Acquisition, Staff Retention, Compensation, and performance appraisals as well as learning and development.
• Work closely with HODs on people management plans, including headcount planning, or organizational and team structure plans, for internal staff to meet business objectives.
• Handle on-boarding and off-boarding process for staff from assigned departments.
• Provide information required for annual budgeting and surveys submission
• Contact point for employee relations issues, provide accurate assessment of situations and provide HR advice to business units.
• Guide HODs on performance management processes such as coaching, counselling, career development and performance improvement plan for non-performing employees.

Compensation

• Manage job evaluations, salary structures, salary surveys submissions and data collection to drive compensation decisions for the Group.
• Ensure compensation programs comply with internal equity and external market competitiveness.
• Keep abreast of Singapore and Australia market trends and practices to provide market insights and required recommendations, in line with compensation strategies to effectively attract and retain talents.
• Administer performance management process including annual salary review and variable bonus exercises, and provide recommendation based on cost modelling and simulation.
• Establish policy, rating and distribution guidelines to ensure consistency in assessing employees during the annual review exercise.
• Plan and implement the annual performance review exercise to ensure timely delivery
• Act as a consultant to HR team (AUS and Singapore) on compensation related exercises such as annual performance review and job evaluation.
• Provide advice to managers and HR Partners on compensation and performance management related queries.

Benefits

• Manage relationships with external vendors of benefits services and drive service level.
• Review existing benefits and provide recommendations based on market practice, cost modelling and simulation.
• Negotiate benefits plan such as Medical Outpatient plans with vendors
• Evaluate existing and new benefits for the Group and implement framework and guideline where necessary

Other Projects

• Participate/ drive any HR projects such as government initiative or new commercial projects as assigned by supervisor
• Any other ad-hoc duties as assigned from time to time

Requirements

• Bachelor's Degree in Business Management/ Admin/ Finance
• Minimum 8 years of HR experience, with at least 4 years’ experience in Compensation & Benefits.
• Hands-on experience with Human Resources Management Software
• Regional experience would be advantageous
• Proven track record in project management
• Solid understanding of labour legislation
• Able to multi-task in a fast-paced environment
• Some travelling is expected

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

RSVP Singapore is seeking an experienced and enthusiastic individual who will play a critical role in managing both internal and external stakeholders, as well as proactively seeking out fundraising avenues and partnerships to ensure the long-term financial sustainability of the organisation.

Key Responsibilities

• Work with the Deputy Director to develop and implement strategic fundraising plans to achieve long-term organisational sustainability
• Actively seek out and cultivate partnerships with potential donors, sponsors, and funding agencies to secure financial support for the organisation’s programmes and initiatives
• Cultivate and maintain relationships with stakeholders including existing/ potential individual donors, corporates, and funding organisations
• Work closely with team members and various stakeholders to organise and manage fundraising efforts to achieve fundraising targets
• Monitor and evaluate fundraising efforts to ensure effectiveness and adjust strategies as needed
• Communicate effectively the impact of RSVP Singapore’s programmes and initiatives to stakeholders through presentations, written proposals and other communication channels
• Advocate for the organisation’s mission and initiatives within the community and among potential donors

Skills and Competencies:

• Excellent interpersonal and communication skills, with the ability to build rapport and relationships with diverse stakeholders
• Proven ability to work independently and proactively, with strong planning, organizational, and analytical skills
• Demonstrated learning attitude and aptitude, thriving in a fast-paced environment
• Experience in fundraising and event management, particularly within the social service sector, is preferred
• A strong team player
• Effectively bilingual will be an advantage
• A sales background would be beneficial

We regret to inform only shortlisted candidates will be contacted.

Roles & Responsibilities

Responsible for the successful and effective project management inclusive of planning, implementation, execution, scheduling, monitoring and handover within specified schedule, budget and meeting client’s quality and relevant regulatory requirements

- Critical scrutiny of contract documents and drawings, communicate effectively and negotiate with consultants, clients, authorities, main and sub -contractors on engineering, contractual matters and project implementation

- Assists in ensuring that shop drawings are completed and submissions to the main contractor are carried out in a timely manner with drafting department

- Understand contract documentation in conjunction with Bills of Quantity ( B. Q. ) and material specifications

- Responsible for budget controls, tracking of expenditures and effectively manage and reduce the costs of delivering projects

- Ensure health and safety and regulatory compliance in accordance with all applicable and permit standards and requirements

- Attends project kick-off meetings, ongoing meetings and project closure meetings with main contractor, consultants and other parties

- Responsible for the submission of monthly progress claims and reports to the main contractor

- Assist in monitoring project cost budgets and ensuring that desired profit margins are achieved through cost containment, material wastage control and etc

- Any other duties as may be assigned

Requirements

- Diploma in Building Management (Min requirement)

- Minimum six ( 06 ) years of relevant project management experience in local construction industry

- Posses excellent leadership, planning, interpersonal communication and negotiation skills to lead a team of engineers and manage the sub-contractors

- Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines / vision

- Highly motivated, driven by excellence and having an eye for details

- Proficient in MS Project

- Able to commence work on a short notice will be an advantage

- Should be contactable by means of mobile phone at any time of the day

- Ability to multi-task and manage ad-hoc projects in a fast-paced environment

- Independent, responsible, organized and able to work under pressure

Job Description:

• Perform daily operation tasks (including Kitchen Operations)
• Manage a team of Full time and Part time crew members in your assigned restaurant (including recruitment)
• Assist in Training and Development for new hires in terms of kitchen, counter and dining operations for business growth
• In-charge of stock check & ordering, confirm the condition of all delivery items are within specifications, and ensure proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Department cash-handling policies
• Provide service excellence to our customers and able to handle complaints, performing service recovery and giving recognition to staff based on customer compliments
• Oversee that all equipment of the entire restaurant are fully-functioning, taking initiative for simple repair works where necessary
• Undertake any operation related duties as assigned by the Restaurant General Manager or Area Managers

Job Requirement

• 1 year full time experience in F&B industry,
• Willing to work shift and weekends/Public Holidays
• At least 2 years of supervisory work experience in any QSR (Quick Service Restaurants)
• Proficient in spoken and/or written English

Interested applicants please click Apply Now.

• Perm
• Strong experience in talent management and must have led talent programs for succession planning, scholarships, talent development/career pathing plans.
• Strong writing and communication skills.

As a Talent Management Manager, you will lead and implement talent management programs to attract, develop, and retain top talent. Acting as a strategic advisor to senior management, you will design and execute policies, career path frameworks, and leadership development initiatives to support organizational growth.

Key Responsibilities:

• Lead talent review, assessment, and succession planning initiatives.
• Develop leadership and functional competency frameworks.
• Implement talent pipeline programs to support business needs and succession planning.
• Enhance tools and processes for high-potential identification and development.
• Manage post-talent review actions and ensure consistent follow-through.
• Oversee development programs, including mentorship, scholarships, and leadership schemes.
• Analyze talent data to inform strategic decisions and report key talent metrics.
• Coach employees on career growth and development.

Requirements:

• Bachelor’s degree, preferably in Human Resources.
• 8+ years of experience in Talent Management, preferably from a COE perspective.
• Proficiency in talent assessment tools and data analysis.
• Strong communication skills and ability to work with senior management.
• Experience with SuccessFactors is a plus.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

Operations (Non-Halal)

• To prepare and ensure there are sufficient food items and non-food items to serve to customers
• Cooking – responsible for checking of oil condition, follow standard of procedures for frying and grilling of food and other food items
• Responsible to ensure food hygiene and cleanness of the kitchen to provide safety to both our company employees and customers
• Greet customers, take orders, suggest and recommend meal promotions appropriately
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis

Other Requirements

• Ensure sufficient crew members to provide the best customer experience in terms of kitchen and counter staffing levels by doing recruitment, training and coaching
• Ordering, stock check, ensure condition of all delivery items are within specifications and ensure sufficient proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Dept cash-handling policies
• Responsible to ensure our customers get the best service and experience by minimizing complaints, performing service recovery and giving recognition to staff based on customer compliments
• Ensure all equipment and the entire restaurant are fully-functioning, take actions to initiate repairs where necessary, etc
• Build sales for your restaurant by motivating and training your staff in terms of speed of service and product quality
• Oversee and conduct daily operations at the Restaurant
• Ad-hoc tasks assigned by direct supervisor

The Area Sales Manager represents the company in the order-winning process, focusing on business development, customer development and market penetration through strategic planning and prioritization. This role emphasizes cultivating new customer relationships and expanding the company's product and system solution business.

Job Responsibilities

Business Development

· Alignment : Align with the corporate identified new markets and application and come up with market strategies to penetrate

· New Application / Market : Identify potential markets and application where the company products and services can be used for in the assigned sales territories

Customer Development

· New Customer Acquisition: Engage in regular customer and project site visits to introduce the company to prospective clients and enhance visibility.

· Quality System Business: Build strong relationships with clients to foster loyalty and encourage continued preference for the company’s products and services, ensuring ongoing business opportunities.

• Customer Relationship: To build connection with customer to inculcate loyalty and encourage continued preference for the company’s various products and services.

Sales Pipeline Growth

· Lead Generation: Actively identify and pursue leads that align with the company’s range of products and services.

• Sales Strategy Implementation: Implementation of strategy in his/her area of responsibility via market, customers and competitor analysis.
• Development (incl. market penetration) of sales: Courage to challenge status quo, drive change and influence customer's preference (e.g. using Burkert products/solutions, leading industry trends) through creative thinking. To continuously be updated on current or upcoming industrial practices / trends and insights (e.g. IIOT, Greenfield, Brownfield, OEM manufacturers).

· Negotiation and Closing: Lead discussions with customers at all levels to position Bürkert's offerings as the preferred choice over competitors, employing Customer Centric Sales (CCS) and effective negotiation techniques to successfully close sales. Includes engaging in NDA and T&Cs negotiation with customers as well.

Business Processes

• Internal and external networking: Collecting and sharing information about market, customer, competitor, etc. using recognized tools (CRM: Visit Report/Opportunities/Account details/Customer Plan)
• Progress Monitoring: Monitoring progress of important customer projects to multiply local success
• Registration of New Customers: Work together with Customer Services / Finance to complete customer’s questionnaire, create the new customers and the credit terms in SAP system
• Quotation Preparation: Work together with Customer Services / Engineering / Systemhaus to generate quotation for customers

Professional Representation

• Ambassador Role: Represent the company professionally in all interactions, acting as an ambassador and driving the company’s values.
• Local/Regional Role: Represent BC-Office in global meetings and able to present on own market portfolio assessment

Requirement

· Diploma or Degree in Engineering or equivalent

· Have experience in selling system solutions (for process automation) to Food & Beverage / Lab & Analytical / Semiconductor & Electronics / Water Industries / Pharma & Biotech / New Energy will be an added advantage.

· Good business acumen

· Key account management

· Proficient in using sales program such as CRM, eCommerce

· Independent; go-getter; never give up and can-do attitude

Duties and Responsibilies of Contract Manager

- Reporting to Project Manager / Deputy Project Manager(Commercial) /Commercial manager of Commercial Department

- Responsible for local resource research and prepare research report on two weeks basis.

- Responsible for editing of tender documents and contract documents, contract negotiation, clarification work.

- Responsible for tendering of project subcontracting.

- Responsible for local subcontract price research and analysis and prepare report on two weeks basis.

- Responsible for communication with local subcontractors.

- Responsible for Commercial work related report statistics.

- Project Commercial management related work.

- Other works arranged by the Company.

Requirements :

- Must possess min 5 years of Commercial management experience with Degree in Civil Engineering recognized or Engineering budget management.

- Must possess relevant certificates required of a Contract Manager.

- Able to read and write in Mandarin for periodic reports to head quarter in China

- Able to start work on short notice will be an advantage

- Must be able to work at Jurong Island

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
To maintain consistent practice while also seeking balance with the customer experience, you will maintain awareness of the company’s Quality Management System (QMS) and ensure conformance with policies and processes, while helping the team to stay productive and focused on the solution for the customer.

You will also take on a lead role, where you will lead a team and provide the technical leadership and ensuring that the execution of the sub-system assigned to you runs smoothly and efficiently. Where applicable, you will guide the team on common and/or standardised methodologies, particularly where there are collaborative works with external parties. In addition, as regular duties, you will liaise with the company’s leads from the various products offering to design and implement technology solution.

Be Part of Our Success
You will be involved the development high-fidelity models in a flight simulator. You will be involved in understanding the various aircraft systems or avionics to model, designing, and developing software that accurately reflects the behaviour of the avionics in real-life. You may also expect to apply a different programming language in the course of your work.

• Perform design & implementation of software system projects that define the architecture, components, interface & other characteristics of an application.
• Conduct user requirements, application development, system integration, deployment as well as troubleshooting.
• Conduct testing to evaluate the attribute or capability of the software & determine that it meets the expected results.
• Perform quality assurance & ensure the software meets customers' expectations.
• Cooperate with leads from the various products offering to define solutions for your sub-systems
• Handle and manage the technical budgets with the goal of solution delivery within parameters.
• Technical team management

Qualities We Value

• Prior experience in system design with good understanding of technical trends
• Knowledges of code management software, programming skills
• Proficiency in English (writing and speaking)
• At ease with high-level communication and networking
• Able to learn quickly about products and services, comfortable with technical jargon
• Self-motivated and resilient, with composure to deal with circumstances and customer demands
• Hands-on experience in system design & application development for medium to large-scale projects will be an added advantage.
• Strong in software development, especially in C/C++.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Construction Manager (MRT Project)

Our client is a prestigious A1 main contractor with a strong reputation and proven track record in both building and infrastructure projects across Singapore. With a diverse portfolio and a commitment to delivering quality, they are a trusted partner for major public sector works, including LTA projects. 5.5 days work/week with shuttle bus service provided to the job sites from various locations across Singapore.

Position Overview:

We are seeking an experienced Construction Manager to oversee the successful execution of a large-scale MRT project. This is an excellent opportunity to join a leading organization and work on one of Singapore's key infrastructure initiatives.

Key Responsibilities:

• Lead and manage all construction activities related to the MRT project, ensuring compliance with project specifications, safety standards, and timelines.
• Supervise and coordinate teams, contractors, and subcontractors to ensure smooth and efficient project execution.
• Monitor project progress, resolve issues, and provide regular updates to senior management.
• Ensure adherence to budget, quality standards, and regulations set by LTA and other relevant authorities.
• Implement and enforce safety protocols to maintain a safe working environment.
• Collaborate with various stakeholders including government agencies, consultants, and design teams.

Requirements:

• Minimum 15 years of experience in managing LTA projects, particularly in the construction of MRT systems.
• Degree in Civil Engineering or a related field (or equivalent).
• Strong knowledge of LTA guidelines, project management, and MRT construction methodologies.
• Proven track record in managing large-scale infrastructure projects, particularly in the rail or MRT sector.

Location: East Singapore

How to Apply:

If you meet the above qualifications and are excited about the opportunity to work on a major MRT project with a leading contractor, we would love to hear from you. Please submit your updated resume to [email protected] (Jiang Wenyu, Reg No: R1332558) Please indicate your availability, expected salary and reason for leaving current job. You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.


Job Title: SAP Service Delivery Manager

Job Description: SAP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.



Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently
• Must have experience in S/4HANA support
• Logical and structured thinking
• Motivated to learn new technology
• Cloud experience

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Roles & Responsibilities

Assistant / Deputy Manager will support the Project Manager to provides functional, technical or process leadership and manages all the documentation aspects of the projects: email correspondence, submissions, document control, etc. Assistant / Deputy Project Manager also will lead and assist the Project Team in preparations, reviews, and administers construction procedures and standards meeting the project’s specifications.

Duties

· Assist the project manager in all documentation process: documentation preparation, submissions, corresponding between project stakeholders, etc.

· Assist to manage the contractual aspects of the project, meeting client’s project specification: requirements, procedures, standards, etc.

· Assist to lead the project team, completing the project amicably: clients, consultants, fellow colleagues, subcontractor, etc.

· Provide guidance on project management matters to other project staffs through training of other employees in project managing practices and procedures.

· Support to ensuring that the Company have a constant beneficial outlook, maximizing the Company’s reputable.

· Perform other duties assigned by Project Manager and the Management.

Requirements

· Minimum qualification holder of Diploma in all trades relating to Built Environment Industry.

· Preferably with experience in public project, especially projects under Housing Development Board (HDB).

· Knowledge in the preparation of the necessary documentations as required under project’s requirements such as but not limited to Monthly Progress Report, Budget Report, Presentation Slide, Master construction Programme (using MS Project), Method Statements of works, etc.

· Successful candidate may be registered as the Company’s Technical Controller (TC) / Approved Person (AP) under the company.

XCL World Academy is seeking to recruit a talented and analytical Digital Marketing Manager, to join the dynamic Commercial Team, reporting to the Director of Marketing and Communications.

The successful incumbent will be responsible for developing and executing a comprehensive digital marketing strategy, working with our marketing agencies to optimise our advertising campaigns, analysing data from paid media, organic, and other channels, and integrating data with Salesforce CRM to drive insights and improve lead generation strategies. This role requires a strong analytical mindset, a deep understanding of digital advertising, and the ability to work collaboratively with cross-functional teams.

Main Responsibilities

Digital Marketing :

• Develop and implement a digital marketing strategy that aligns with the school's goals, objectives and target new enrolments.
• Implement and maintain effective Search Engine Optimization (SEO) and Search Engine Marketing (SEM) strategies to improve organic and paid search rankings.
• Ads Optimization: Manage and optimize digital advertising campaigns across various platforms (Google Ads, Facebook Ads, LinkedIn, etc.).
• Implement A/B testing strategies to determine the most effective ad creatives, targeting, and bidding strategies.
• Monitor and adjust campaign parameters to ensure optimal performance and return on investment (ROI).
• Develop and execute strategies to improve click-through rates (CTR), conversion rates, and overall campaign effectiveness.
• Manage the digital marketing budget, allocating resources effectively for maximum ROI. Ensure that all digital marketing activities comply with relevant regulations and data protection laws.

Data Analysis:

• Collect, analyze, and interpret data from multiple sources including paid media, organic channels, and Salesforce CRM to evaluate campaign performance and identify trends.
• Create detailed reports and dashboards to communicate key performance metrics and insights to stakeholders.
• Utilize data analytics and visualization tools (e.g., Google Analytics, Excel, Tableau, Power BI) to extract meaningful insights and make data-driven recommendations.
• Conduct in-depth analysis of customer behaviour, segmentation, and attribution modelling.
• Data Integration and Accuracy: Work closely with data engineers and other data professionals to ensure the accurate tracking and integration of data across all channels.
• Verify and validate data to ensure accuracy and reliability for analysis.
• Collaborate with the Salesforce CRM team to integrate and synchronize marketing data with CRM data to enhance lead generation and tracking.
• Strategic Planning: Collaborate with the marketing team to develop and refine advertising strategies based on data insights.
• Identify new opportunities for growth and optimization within existing and new advertising channels.
• Stay updated with the latest trends and best practices in digital marketing and advertising

Collaboration and Communication:

• Collaborate with content creators to develop compelling and relevant content for the website, social media, and email marketing.
• Work closely with the marketing agencies to ensure ad content aligns with campaign objectives and target audience preferences.
• Partner with the sales and product teams to understand business goals and align advertising strategies accordingly.
• Present findings and recommendations to senior management and stakeholders in a clear and concise manner.
• Report to the entire team on performance metrics, insights, and strategic recommendations for better overall strategies.

Position Requirement:

• A bachelor's degree in marketing, communications or a related field is required.
• Minimum 5 years of experience being a Marketing Manager ,preferably in the Education or relevant industry.
• Certification in Google Analytics, Google Ads, or other relevant platforms.
• Experience with additional data visualization tools (e.g., Looker, Power BI).
• Knowledge of SEO and SEM strategies.
• Proven experience in digital advertising, with a focus on lead optimization and data analysis.
• Proficiency in digital advertising platforms (Google Ads, Facebook Ads, etc.) and analytics/visualization tools (Google Analytics, Excel, Tableau, Power BI).
• Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
• Experience with A/B testing and other optimization methodologies.
• Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders.
• Strong problem-solving skills and a proactive approach to identifying opportunities and challenges.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience with CRM systems and data integration is highly desirable.

Application

Interested applicants are welcome to send in your resume to [email protected] by 19 December 2024.

About us

XCL World Academy is an international school in Singapore for students aged 2 to 18, fully committed to the academic, emotional and social development of its students. We are immensely proud to be the first and only international school in Singapore authorized to offer all four International Baccalaureate (IB) programmes.

We aspire to recruit employees that share and understand our commitment to empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity and criminal record checks.

We are seeking a highly skilled Corporate Safety Manager to lead and enhance our Workplace Safety and Health (WSH) initiatives. The ideal candidate will play a key role in ensuring the safety and well-being of our employees, operations, and projects while maintaining compliance with ISO 45001 standards and other regulatory requirements.

Job Description

• Develop, implement, and continuously improve the ISO 45001 WSH Management System, including loss prevention and public/private property damage prevention.
• Maintain and renew the ISO 45001 certification and BizSafe Level 5 certification, including preparing for audits and liaising with external auditors.
• Advise directors, managers, and project teams on WSH matters and provide support during tender preparation.
• Conduct EHS audits, inspections, and incident investigations, ensuring thorough reporting and corrective actions.
• Oversee Emergency Response Plans (ERP) and conduct annual fire drills at the company's HQ.
• Supervise and guide WSH personnel, including hiring, training, and monitoring their performance.
• Collaborate with internal teams to integrate and implement SGS Health & Safety Management System.
• Ensure compliance with EHS standards in all company facilities, including offices, labs, workshops, and storage areas.
• Conduct new staff safety orientation and ensure company-wide safety awareness.
• To support and act as project safety officer as and when required.

Requirements

• Registered WSHO, Registered ECO
• Internal Auditor qualification for ISO 45001, preferably Lead Auditor
• Experience in audit, developing and maintaining ISO 45001 WSH Management System for at least 3 years
• Preferably a qualified registered FSM(May need for our new office) with SCDF, to oversee Fire Safety matters at HQ.
• Min. 3 years post WSHO registration experience with LTA & PUB projects
• Very familiar with MS Office, Teams, OneDrive, SharePoint and Outlook
• Able to advise project teams doing various projects like LTA, PUB, NParks, CAG, etc. on all HSE matters

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 8 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Hightlights:

• Allowances
• AWS + VB
• Work travel opportunities
• 5 days work week, Mondays to Fridays (830am-530pm)
• East, Singapore (Office)

Our client is a design & manufacturing company. Supply testing & measuring instruments to semiconductor companies:

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry
• Building up the new key account platform to expand the sales efforts
• Presentation of the company’s products to the customers
• Creating offers and having contract negotiations with business partners for general agreements
• Working with the technical support team to resolve technical questions or develop solutions for the customers
• Observation and analysis of potential customers, markets and competitors
• Creating the sales plan and strategy
• Coordinating special marketing activities, such as fairs, trade shows, etc.
• Controlling and supporting the projects according to the customer’s needs
• Coordinating the customer’s orders

Requirements:

• At least 2–3 years of relevant working experience in Semiconductor industry
• Good general PC Skills (MS-Office) and PC-knowledge (Word, Excel, PowerPoint)
• Sales-oriented thinking, strong attention to details, and a structured and efficient way of working
• Microelectronics engineering and Electrical engineering are preferable
• Traveling for overseas work trip
• Very good communication skills to effectively interact with clients and co-workers
• Past work experience in wafer test/final test related products for the semiconductors industry are preferable

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Key Responsibilities:

1. Tax Compliance: Oversee the preparation and filing of quarterly and annual tax returns. Ensure compliance with local, state, federal, and international tax laws and regulations.

2. Tax Strategy and Planning: Develop and implement strategic tax plans for clients that minimize tax liabilities and maximize compliance. Advise clients on the tax implications of business and investment decisions.

3. Client Advisory Services: Provide expert advice on business and indirect taxes, including VAT, GST, and other sales taxes. Assist clients with audits and inquiries by tax authorities.

4. International Tax Matters: Manage and advise on cross-border tax issues, including transfer pricing, tax treaties, and foreign tax credits.

5. Regulatory Monitoring: Keep abreast of changes in tax legislation and analyze their impact on clients. Inform clients and internal teams of relevant updates in tax laws.

6. Team Management: Lead and mentor a team of tax professionals. Manage the allocation of client work and support ongoing professional development.

7. Risk Management: Identify and mitigate tax-related risks. Ensure robust compliance practices and strategies are in place to handle the complexities of international and indirect tax systems.

8. Client Relationships: Build and maintain strong relationships with clients, providing exceptional client service and ensuring that all client needs are met concerning tax matters.

How to Apply:

Interested applicants, please email your resume to [email protected]

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

This role assists in the academic and student support aspects of the institution. You will work alongside with your colleagues to deliver and meet positive student outcomes. This includes Academic Administration, Students Support, Teaching Resource Coordination and Quality Assurance matters. Reporting to the Head of Sales and Operations, you will be part of a customer-fronting team within a private institution.

Key Responsibilities

• Assist in Student Services and Academic related matters, including timetabling, handling parents' enquiries, teacher deployment and academic resources planning.
• Liaise with teachers on student progress reports and follow up with parents.
• Assist in the development and review of operational policies and procedures.
• Maintain accurate and complete academic/student data and reports for review and submission purposes.
• Conduct student orientation and ensure timely response to students and participants.
• Liaise with finance department to ensure payments are made on time.
• Complete any service recovery and other customer related issues.
• Work with colleagues to enforce the implementation of institution and departmental policies and compliance with relevant regulatory authorities.
• General administration including programme coordination, evaluations and facilities improvements.

Requirements:

• Diploma education and above.
• Minimum 5 years of working experience within a service environment.
• Experience handling simple accounting processes.
• Effectively bilingual in English and Chinese in order to liaise with Chinese speaking parents and students.
• Team player, meticulous and organised.
• Working knowledge of Microsoft Office software.