Total 80,711 Full-time customer experience manager job vacancies in Singapore

The Consulting Project Manager (PM) actively manages medium-high complexity projects to successful completion from initiation through delivery and closure. This requires coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget. The role will be fulfilled by an experienced project management professional or scrum master, with a full understanding of industry standard project management practices and the ability to interact with senior and Customer management at all levels.

Responsibilities:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), project management methodology, system and software development, waterfall, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for company Services projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

Requirements:

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Technical knowledge of, and experience with, Red Hat-related solutions is a plus
• Project management certification will be looked upon favourably

Job Description

We are looking for a passionate Assistant Marketing Manager to be part of the Marketing team. You will be responsible for marketing design initiatives and campaigns for retails brands.

Job Highlights

• Opportunities for Creative Innovation
• Career Development Opportunities

RESPONSIBILITIES & EXPECTATIONS

• Responsible for the brand development work of the catering brands.
• Develop marketing strategies and plans, advertising, promotions, creative projects, media relations, sponsorships and event management.
• Develop revenue and profit growth strategies for the business and take charge of the tactical execution of the brands’ marketing communication initiatives in support of the business strategy, market goals, and organizational objectives.
• Leads, coordinates campaigns and communications through all phases of launch and maintenance, including reporting, analysis and optimization.
• Collaborate with internal business partners like Operations, F&B and Finance teams to ensure that all initiatives support the brand promise.
• Develop creative briefs and guide creative direction to meet objectives for all advertising and communications, including print, and digital assets
• Monitor and improve ROI using strategic and analytical approach
• This role requires a strategic and analytical approach to monitoring and improving ROI.
• Prepare and manage budgets for various marketing and branding initiatives to achieve cost efficiencies.
• This is an ideal role for an experienced, organized and detail-oriented marcom professional with a strong background in FMCG/retail environment.
• Any other tasks as and when assigned by immediate superiors

REQUIREMENTS

• Degree / Diploma in Mass Communication / Marketing or related discipline
• Minimum 5 years’ relevant brand management and marketing experience, preferably in the F&B/ FMCG industry
• Meticulous with an eye for detail
• Willing to roll up sleeves and work on the ground to ensure the success of all projects delivery
• Highly creative with experience in creating content and digital campaigns that engage, inform and motivate
• Proactive with a strong sense of accountability and a day-to-day focus on results.

JOB DESCRIPTION:

· Permanent Role

· Working Location: Ubi

· Working Hours: 6 days’ work week, 1030am to 7pm

· Able to work on weekend and PH

RESPONSIBILITIES:

· Train, and manage the car sales department.

· Lead and inspire a team to meet sales goals.

· Set clear sales targets and provide ongoing coaching and support to the team.

· Conduct regular performance reviews and implement improvement plans

· Customer Relationship Management

· Other duties assigned

REQUIREMENTS:

· At least NITEC or its equivalent.

· Experience in automotive sales, preferable in a management role with minimum 2 years of experience.

· Strong leadership and team management skills.

· Proficient in communicating with clients.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

About the role

As a Senior Delivery Manager, you’ll play a pivotal role in delivering large-scale, high-impact projects from start to finish. You’ll lead cross-functional teams, manage key stakeholders, and navigate complex challenges to ensure projects are completed on time, within scope, and to the highest quality standards. You’ll be a strategic thinker with a hands-on leadership approach, driving operational success and continuous improvement.

• Lead End-to-End Delivery: Oversee the full project lifecycle, from planning to execution, ensuring timely and on-budget delivery of exceptional products and services.

• Stakeholder Collaboration: Work closely with internal teams (product, engineering, operations) to align on project goals, timelines, and priorities.

• Risk & Issue Management: Proactively identify and mitigate risks, resolving challenges quickly to maintain project momentum.

• Optimize Resources: Efficiently manage project plans, timelines, and resources to ensure that deliverables meet expectations.

• Process Improvement: Continuously refine project management practices to increase efficiency, reduce risks, and improve outcomes.

• Quality Assurance: Ensure all project deliverables meet high standards and are fully validated before delivery.

• Financial Stewardship: Manage project budgets and provide regular updates to senior leadership.

• Post-Delivery Support: Oversee post-project evaluations and ensure that lessons learned are applied to future initiatives.

What We’re Looking For

• 7+ years in project delivery, with 3+ years in a leadership role, managing complex technology projects.
• Expertise in Agile, Waterfall, or Hybrid project management methodologies, and tools (e.g., Jira, MS Project).
• Proven ability to lead cross-functional teams, manage client relationships, and drive results in fast-paced environments.
• Strong financial acumen, with experience managing project budgets and forecasts.
• Excellent communication and interpersonal skills, with the ability to present to senior leadership and stakeholders clients.
• A problem-solver with a strategic mindset and a hands-on approach to execution.

· It would be advantageous if you have:

• A Master’s degree or relevant certifications (e.g., PMP, Scrum Master).
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Experience with change management and driving organisational transformation.

Moet Hennessy aims at making our commercial organization agile and efficient to deliver on our promises to shaping change, cultural and operational transformation. Our vision is to lead the future of luxury wines and spirits from nature to communities. Our company success will be created by pioneering people with passion for crafting experiences and turning challenges into opportunities to innovate.

Our strength comes from being diverse yet we are unified by five core values: Sharing, Elegance, Epicureanism, Integrity and Spirit of conquest. It starts from creating an efficient and caring work environment where all can reach their full potential. Being respectful, inclusive and embracing diversity makes others feel valued. In Moet Hennessy, we strive to search for harmony, moderation and concentrate on the essential. We always open up new territories and push the limits. Our commitment to the planet, to our Maison’s, and to our employees is what we believe in and makes us different.

Moet Hennessy embraces technology leadership and strives to identify where appropriate, modern digital

solutions and initiatives. Our current and future digital roadmap is a key pillar to contribute to a growing

business with a strong desire to deliver appropriate technologies.

In Moet Hennessy, we are fully devoted to becoming a place where people aspire to work by ensuring our people are empowered and all voices are heard. We continue to strengthen our commitment to building our company which values inclusivity, honesty and authenticity. You will have the opportunity to be part of an innovative and cross-cultural environment, where you will be encouraged to develop your entrepreneurial and pioneering spirit. We encourage our people to pursue their career aspirations as well as mobility opportunities across countries and within both Moët Hennessy and the LVMH Group.

JOB RESPONSIBILITIES

Since 2022, MHIS&T has set up a SAP Center of Excellence centrally managed around SAP technologies. In Q3 2023, activities around SAP B1 are attached to it to create the SAP B1 Center of Excellence which must deliver 3 types of activities.

• Projects
• Enhancements (called CBI, less than 20m/d)
• AMS

This job description is focused on AMS activities.

Since 2023, MH has chosen a global partner for the delivery and maintenance of SAP B1 solutions.

In 2024, SAP COE's ambitions are to professionalize support activities with this partner:

• · Management of SAP AMS activities by MH (here by external consultant)
• · Creation of 2 delivery Centers (Morocco and Cebu) with the partner
• · Set up of 3 shifts to serve the 3 regions of APAC / EMEA / AMER (“follow the sun”)
• · Improve drastically level of services to end users
• · Put in place clear governance & guidelines to manage SAP AMS

The roles and responsibility of the SAP B1 AMS Service Delivery Manager are the following one:

Service Management

• Set up and ensure that systems, procedures, and methodologies are in place to support outstanding service delivery
• Manage AMS resources partners in terms of priorities, escalations, service delivery, follow up ….
• Monitor and manage support to ensure optimal service
• Maintain high performance levels for service-related processes, and implement improvement activities wherever necessary
• Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews
• Develop a deep understanding of AMS to gain insights on the scope of service delivery
• Take accountability for service delivery performance, meet customer expectations, and drive future demand
• Analyse third-party as well as internal processes, and create strategies for service delivery optimization

Performance and Quality Management

• Provide accurate and regular reports to the management on performance of the service delivery
• Recommend methods of improvement and see that actions are implemented on time for service delivery upgrades.
• Participate to staff subcontractor recruitment process (check skills, mindset etc.)
• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.

Meeting Support

• Prepare and animate SAP AMS B1 SteerCo with Sponsors
• Prepare and animate SAP AMS B1 SteerCo with Regions Stakeholders (IT or Business)
• Prepare and animate in coordination with subcontractors all SAP B1 AMS meetings follow up

KEY SELECTION CRITERIA

• At least 10 years of experience.
• Service Management: deep understanding of service management principles and best practices to ensure the efficient and effective delivery of services: incident management, problem management, change management, and service level management.
• Client Relationship Management: strong interpersonal and communication skills to build and maintain relationships with clients. Be able to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.
• Leadership: Guide and motivate the team members. Ability to delegate tasks, provide clear directions, and inspire collaboration and teamwork.
• Project Management: skills to plan, organize, and coordinate resources, timelines, and deliverables.
• Problem-Solving: be adept at analyzing complex situations, identifying problems, and proposing effective solutions. Ability to think critically and make decisions quickly to address service-related challenges.
• Financial Management: knowledge of budgeting, cost management, and financial planning to ensure that service delivery stays within budget and aligns with financial goals.
• Continuous Improvement: mindset of continuous improvement. Proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery
• SAP B1 Technical/Functional Knowledge: good understanding of ERP solutions& process, infrastructure

JOB DESCRIPTIONS:

• Identifying and attending important global events and trade shows to create, implement, and execute merchandising plans that help the business to grow and meet sales targets
• Maintain close relationships with local partners through regular market visits, meetings and business reviews
• Ensure business partners follow brand's standards in terms of retail operations, product assortments, visual merchandising, image and client services
• Find ways to improve and develop sales numbers through analyzing performances for all relevant accounts and monitoring competitor activities and market trends to find new opportunities.
• Evaluate current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Fully manage the complete wholesale business for the region, with a key focus in Singapore market
• Identify potential operational & business improvement opportunities
• Utilize sales data to manage, develop, and serve existing accounts and find ways to identify and convert new account opportunities for the business
• Establish new sourcing networks and strengthen existing supplier relationships desirable to our customers
• Maintain strong business relationships with suppliers and vendors
• Ensure compliance with occupational health and safety regulations
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years of experience in B2B/B2C sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale trade products distributions through various channels
• Preferably bilingual to liaise with Indian speaking suppliers and vendors in view of working/business environment communication
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be willing to work on weekends/PH. (Strictly off on week days)
• The ability to understand and follow company policies and procedures.
• Ability to work under pressure, in a fast-paced environment and meet deadlines

POSITION SUMMARY:

To provide responsible and highly skilled management in directing all facets of retail store operation. The Manager manages the retail store consistent with the short and long term interests of the company and its employees. He/she will consistently provide our customers with the highest level of service possible and assist the Brand / Retail Manager in achieving budgeted revenue goals and monitoring expenses.

KEY AREAS OF RESPONSIBILITIES:

• To achieve the store Business Goals.
• Support Brand / Retail Manager on managerial and operational aspects of the store.
• Support Brand / Retail Manager in setting up operational procedures, staff training, customer service & staff general welfare.
• To develop and maintain efficient inventory management and integrity.
• Support the CRM and increase existing base of VIP customers.
• To be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.
• To be a role model to all staff in work performance, customer service and other relevant scope of duties.

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

The Client Solutions Manager of Meta’s APAC team is a strategic and enthusiastic solution-driver and business consulting specialist who puts our customers at the core. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, serve as a trusted adviser in marketing and advertising strategies, lead media planning and measurement for our Telco partners in the region.

The role is embedded in the Telco Ecosystem Partnerships team to build executional and functional partnerships, use data and analytics to devise comprehensive solutions, and drive revenue by negotiating and optimizing opportunities that deliver on our telco client’s business objectives. Success in this position requires digital marketing expertise, significant relationship management skills, consultative sales experience, analytical skills, a passion for excellence in client service, a “challenger” attitude, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.

Responsibilities

• Analyze the client’s business plan to devise integrated marketing and advertising strategies optimally incorporating Meta solutions to maximize client value
• Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Facebook solutions
• Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
• Drives product innovation internally with XFN partners based upon market trend and emerging needs of clients
• Plan media and creative structure and oversee the implementation of campaigns to deliver against client business objectives
• Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Facebook solutions
• Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations
• Collaborate to exceed sales and yield goals for the book of business that assigned to you
• Manage complex external and internal work streams, and optimize clients’ advertising operation mode to meet business objectives
• Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, etc.)
• Build and manage relationships with both C-Suite and front-line stakeholders in clients and agencies (media, creative, FMP, etc.)
• Collaborate very closely with a diverse group of internal cross functional teams and cross region counterparts

Minimum Qualifications

• BA/BS degree in Engineering, Computer Science, Math, Statistics, Economics, Business, Marketing or related field
• 6+ years’ experience working directly with marketing, media and/or consulting firms and demonstrated execution skills required
• Effective and creative problem solving, decision-making and presentation skills
• Experience working effectively with XFN teams and all levels of management (internally and externally)
• Experience managing multiple projects while maintaining strict attention to details
• Experience communicating, collaborating and working effectively on a team
• Ability to confidently present to build ongoing relationships with external clients
• Strong analytical skills and experience
• Ability to manage clients whose usual business language is English

Preferred Qualifications

• Experience with the digital advertising (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
• Understanding of the telco and mobile app technology industry and the mobile app ecosystems
• Experience with data visualization tools or analysis tools
• Extensive experience as a Meta user and familiarity with Meta’s ad solutions

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• 5 Working Days
• 8am - 515pm / 830am - 545pm
• $5500 - $7500
• Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

We regret to inform you that only shortlisted candidates will be notified.

Jennifer Tay Swee Shan

R22111564

The HR Ecology Pte Ltd

We are a leading Specialist Coating Contractor seeking an experienced and dynamic candidate to join our project team.

Duties & Responsibilities:

Reporting to the Senior Manager, you will be responsible for all aspects of managing multiple site projects, including:

• Leading the team and coordinating submissions, mobilization, and execution.

• Overseeing site meetings, progress claims, and ensuring the timely and efficient completion of projects with both in-house teams and subcontractors.

• Maintaining high standards of quality and productivity throughout the project lifecycle.

The ideal candidate will be independent, a strong leader, a meticulous planner, and possess excellent written and verbal communication skills. Proficiency with computer applications and project management software is preferred.

Job Requirements:

• Preferably a Diploma/Degree in Architecture, Civil Engineering, Structural Engineering, Building or a related field recognized by BCA.

• Minimum 8 years of proven experience in a managerial role within the local construction/building industry.

• Strong leadership, organizational, and interpersonal skills.

• Familiarity with local regulations, codes, and statutory requirements.

(Only shortlisted candidates will be notified.)

Please submit your resume, along with details of your relevant job experience, to: [email protected]

● Coordinate daily front of the house and back of the house restaurant operations;

● Deliver superior service and maximise customer satisfaction;

● Respond efficiently and accurately to customer complaints;

● Regularly review product quality and research new vendors;

● Organise and supervise shifts;

● Appraise staff performance and provide feedback to improve productivity;

● Estimate future needs for goods, kitchen utensils and cleaning products;

● Ensure compliance with sanitation and safety regulations;

● Manage restaurant’s brand image and continuously progress to improve it;

● Control operational costs and identify measures to cut waste;

● Create detailed reports on weekly, monthly and annual revenues and expenses;

● Promote the brand in the local community through word-of-mouth and restaurant events;

● Recommend ways to reach a broader audience (e.g. discounts and social media ads);

● Train new and current employees on proper customer service practices;

● Implement policies and protocols that will maintain future restaurant operations; and

● Any other duties as required by the Company or management.

About us

Marguerite is awarded by Michelin with one star. The restaurant General Manager is the “face” and ambassador of Marguerite and Hortus leading the venues personality and soul. The restaurant General Manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations.

The Roles:

• General Manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations.
• The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Gardens by the Bay, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, and conducting training and development of team members.

Job Description

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to the timeline of deliverables.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaints and comments competently and swiftly.
• Builds strong relationships with local guests and builds loyal following as a foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, and operator at all times.

Management and Leadership of Outlets

• Executes hands-on leadership by actively engagingin colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style.
• Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet.
• To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecasts of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Job Requirement

• Minimum with Food & Beverage/Hospitality Management Certificate or equivalent.
• At least 6 years of relevant experience as a Restaurant Manager or Restaurant General Manager in the Fine-Dining F& B Industry.
• Knowledge of restaurant operations management from Front of House (FOH)
• Highly organised with strong analytic and communication skills.
• Strong leadership skills, Excellent Communication Skills and Problem-solving ability
• Detailed knowledge of fine dining cuisine and culinary trends.
• Strong knowledge of food and wine.
• Strong working knowledge of Microsoft Office.
• Able to work independently and can lead and manage a team in the restaurant.
• Ability to work under pressure and remain within all set deadlines.
• Involvement in reservations and understanding of Revenue Management processes.

The Logistics Manager is responsible for overseeing the movement process, distribution and storage of goods. This role involves coordinating deliveries, inventory control, and ensuring supply chain operations. The Logistics Manager works to improve efficiency, reduce costs, and ensure timely and accurate delivery of items.

Requirements :

- Class 3 license

- Basic computer/app skills

- Accountability for Finance

-Minimum Diploma in Logistic related courses

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need an Application Development Manager.

An Application Development Manager is responsible for applying innovative technical solutions to business processes, maintaining applications, consulting with business analysts and/or project managers to develop technical solutions, developing design and functional specifications, performing pre-implementation training, and providing post-implementation support.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

· Customer-facing technical consulting experience with ServiceNow, ServiceNow platform development

· Experience with release/version upgrades including scheduling cloning and migration of data from instances

with ServiceNow

· End-to-End development and complex workflows

· Applies innovative technical solutions to business and the application processes

· Defines and documents procedures for processes and workflows

· Works on multiple projects as a project team member, occasionally as a project leader

· Responsible for troubleshooting problems as reported by users

· Supports Web access and electronic messaging services and maintains a secure systems environment

· Communicates effectively with management and other members of the project

· Integration of disparate systems using SOAP and REST APIs

· Mid-Server Configuration (to facilitate REST calls); CMDB configuration and integration

· Creation of Web Service for data integration

· Additional duties as assigned and defined by management.

· Handle Architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture.

· Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations.

· Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models.

· Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation.

· Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro and CSM Pro.

· Account for possible project challenges on constraints including, risks, time, resources and scope.

· Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks

· Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions.

· 5+ years ServiceNow development experience and 3+ years Solution Architect Role

· Configuration experience in following modules on dedicated as well as shared instances (IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management and Asset Management)

· ServiceNow certifications (Administrator is a must-have, Developer or Implementation Specialist are preferred)

· Bachelor’s Degree in Computer Science, Information Systems, or other related field or 4-6 years equivalent work experience

· Development experience in following areas: Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON, Encryptions Plugin, Notification, Reporting, Discovery (a plus), Integration, SSO, MID Server, LDAP

· Extensive knowledge of two or more Front End Technologies: HTML, JSTL, DHTML, JavaScript and CSS, XML, XSL, XSLT

· Works effectively in a team-oriented, collaborative environment

· Strong interpersonal and oral communication skills

· High level of expertise in multiple system environments

· Proven problem-solving abilities and strong attention to detail and quality work output

· Domain Separation Experience

Job Summary

Manage the company’s corporate and internal communications, branding and corporate social responsibilities portfolios.

For corporate communications, your main responsibilities include formulating internal and external communications strategies, developing relevant communications materials, managing both traditional and digital communication channels and organizing large scale corporate events and campaigns. You should also effectively liaise with government officials to achieve desired outcomes.

For internal communications, your main responsibilities include translating corporate topics into a comprehensive communication strategy, driving understanding of key strategic initiatives, establishing organisational messages and engaging employees and tracking communication efforts.

Job Responsibilities

Corporate Communications

1. Develop and implement comprehensive corporate communications strategies to promote the company’s brand, mission and values, including crisis and reputation management.

2. Establish and formalize communications policies and procedures, ensuring alignment across all levels of the organization.

3. Manage the company’s public relations efforts, including media relations, press releases and proactive outreach.

4. Engage with internal and external sstakeholders, including ggovernment authorities, business leaders and customers to build and maintain positive relationships.

5. Enhance the company’s brand identity through consistent messaging across all platforms and communication channels.

6. Track and evaluate the effectiveness of communications strategies and initiatives, providing reports to management as appropriate.

7. Liaise effectively with government entities and manage governmental processes (such as obtaining permits, securing funding) so as to build strategic partnerships and advocate organization’s goals.

Internal Communications & CSR

8. Develop and drive employee communications for Nippon Paint Singapore

9. Continuously create new and improved communication methods for the company.

10. Translate key corporate topics into an effective communication strategy for implementation

11. Proactively engage with all employees and represent the company In corporate communication and related events.

12. Plan and execute dynamic volunteering events and special projects for various social causes under the Nippon Paint ESG program.

Requirements

· Degree in Communications, Public Relations, Marketing, or related field.

· Preferably with a minimum of 8 years of work experience in corporate communications in a fast-paced environment.

· Exceptional written and verbal communication skills, with an ability to communicate complex ideas clearly and concisely.

· Able to work independently and collaboratively in a team-oriented environment.

· Strong organizational and project management skills, with the ability to prioritize multiple tasks and deadlines.

· Hands on with a willingness to manage execution details in addition to strategy development.

· Fast in digital trends and tools.

QEHS Responsibility

Implement and abide by requirements set out in the Company’s Quality, Environmental, Health and Safety Management System, ISO and OHSAS standards and applicable legal and other requirements.

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

Responsibilities:

· Plan, execute marketing strategies and activities to achieve the company’s objectives

· Enhance branding position

· Grow members and fan base by building brand awareness

· Check, edit and/or write copy for social media, marketing collaterals, press releases, etc

· Monitor market trends, identify opportunities, evaluate brand performance and competitor analysis

· Track, collect and analyse all available marketing data for reporting and strategy planning

· Build sales team with marketing activities

· Prepare annual budget and forecast, including management report

· Support in any ad-hoc marketing activities as assigned by Marketing Manager

Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Marketing or equivalent

· Minimum 3 year’s retail operations experience

· Strong interpersonal and communication skills, independent and ability to multi-task

· Bilingual in English and Mandarin to liaise with Mandarin speaking clients/ associates

· Positive working attitude is required

· Experience in Retail/Fashion Industry will be prioritized

· Able to start work immediately

Strategic Analysis & Direction Setting

Supply Market Analysis

• Develop a strong understanding of the supply market, its capability, direction, trends, etc. Understand who the best suppliers are; the niches they serve, their capability, etc.

Partner & BU Alignment

• Develop strong understanding of business requirements. Work with partners to clearly understand their direction and needs.
• Internalize the requirements and define what needs to be delivered to meet their needs, also identify additional opportunities to deliver new value-add.

Strategy Development

• Work with management to translate the business requirements into objectives and goals for the commodity.
• Lead the development of the commodity strategy. Develop the appropriate initiatives to achieve the strategy and meet business requirements.
• Establish sourcing targets based on the business needs and requirements. Develop the appropriate sourcing strategy and initiatives and plans to meet and / or exceed the targets. Also, develop the appropriate supplier performance expectations utilizing the TQRDCE categories. Ensure expectations are tied to business needs. Communicate any changes in expectations in a timely manner
• Establish total cost of ownership targets based on business needs. Implements the appropriate initiatives to meet and/or exceed targets.

Supplier Evaluation & Selection

• Evaluates production and R&D requirements. Determines if a current supplier can meet the needs.
• Identifies, evaluates and selects new suppliers that meet Agilent’s business requirements. Conducts supplier audits the engineers to properly evaluate potential suppliers.
• Prepares and evaluate quotation packages. Establish cost standards and analyze variances for new parts/products. Drive cost optimization throughout supply chain and provide reporting.
• Ensure the right set of suppliers available when needed.
• Prior to selecting a new supplier, assesses the need for a contract, establishes performance expectations, and reviews financial stability
• Upon supplier selection, develops and negotiates the appropriate contracts that protects Agilent’s interests; gets the best total cost, and minimizes business risk. Review and discuss their business recovery plan and succession plan if this is a critical part or supplier.

Commodity Analysis and Execution

• Stay current with industry developments for the commodity. Conduct research using various sources such as trade journals, internet, ISM, business news and internal and external networking. Maintain a basic technical knowledge.
• Maintain continuous assurance of supply - serve as an escalation point for AOS issues.
• As the commodity team leader, work with management to establish goals and objectives and drive to meet the goals as set at the Procurement BFT level. Help coach and train team members, build teamwork, lead team meetings and communicate important commodity related information, set priorities, track and report commodity team performance and business fundamentals, and drive for continuous process improvement. Help the management hold the team accountable for meeting commitments.

Contract Management

• Develops and negotiates the appropriate contracts that protects Agilent’s interests; gets the best total cost, and minimizes business risk. Review and discuss their business recovery plan and succession plan if this is a critical part or supplier.

Cost Management

• Conduct the appropriate analysis for the commodity to analyze ‘total cost’ and set the appropriate targets. Conduct the appropriate analysis (‘should cost models’ or other forms of analysis) to ensure that the cost being paid has been analyzed and an external comparison of the product or some of the raw material or fabrication has been completed and what we are paying is inline or below the market.
• Execute the appropriate initiatives / projects to achieve cost savings targets / total cost of ownership solutions.

Supplier Performance Management

• Execute TQRDCE surveys, analyzes data, and prepare supplier feedback. Meet with management to share supplier results, plans and gain their support. Meets with top suppliers at least annually to review direction, assure alignment, and review performance results. Hold suppliers accountable for meeting commitments and performance expectations. Work with suppliers to develop performance improvement plans (as needed) and monitor progress.
• Ensure quality management expectations are set. Hold suppliers accountable for meeting quality requirements. Ensure Agilent’s SQSR’s are met based on AGILENT’s guidelines. Monitors environmental requirements and ensures compliance.

Risk Analysis and Management

• Conduct appropriate risk analysis; identify options and work to minimize risk from impacting business
• BCP Team facilitation at each site for suppliers in matrix (i.e. ATS Manager with CMs and SRMs, LFS, ATIS and so forth) Operating Managers will consolidate and summarize information on behalf of organization for formal submission.
• Supplier Liability Reporting overall accountability for reporting and representing data from suppliers. Will facilitate and submit data from SRMs and report centrally.

Supply Market Intelligence

• Keep supply market data up to date. Ensure supply market analysis stays current. Maintain an understanding of who the best suppliers are; the niches they serve; new market entrants; etc.

Strategy Execution & Management

• Execute and maintain the commodity strategy. Report progress and results to management and partners on strategy initiatives and projects.
• Manage the world wide supply base in accordance with the commodity strategy.
• Evaluate changes in business requirements and conditions; update strategy accordingly.

Partner Management

• Provide partners with the highest quality products and services. Periodically survey partners to assess changing business or technology needs.

Strategic & Value-Based Sourcing

• Understands business needs and direction along with what is needed from the supply base. Collaborates with the Supplier Relationship Manager to understand the capability from our top suppliers. Work with them to identify, suggest, and implement sourcing opportunities that provide can provide new or additional value-add to the organization.

Supplier Collaboration

• Work with SRM’s to identify areas of opportunity to develop new or optimized business processes with suppliers as defined in your commodity strategy. These efficiencies between the two organizations could impact ‘total cost’, quality or other key areas.

Qualifications

• Bachelor's or Master's Degree in Business Administration or equivalent
• Minimum 8+ years relevant experience for entry to this level
• Supplier management experience
• Category strategy development experience

Main Responsibilities

Maintain and monitor complex clients’ systems:

• Responsible for technical support for complex systems and problems, ensuring performance of the asset (client) is maintained throughout the course of the contract
• Collate and evaluate statistical data related to the performance of the assets
• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

Manage responses to emergency situations:

• Facilitate responses to emergency situations and recovery activities
• Evaluate and provide fast resolution to critical field performance issues
• Visit sites to diagnose BBP operational issues and develop resolution plans for complex cases that cannot be easily resolved
• Review and approve recommended repair works for major equipment and system failures
• Check performance deviations and define root cause for any performance issues and to escalate to either Engineering or Performance team, as needed.

Provide oversight on maintenance work:

• Responsible for the planning of corrective, preventive and predictive maintenance activities to ensure BBP equipment and client systems are fully functional and in optimal operating condition, preserving BBP energy savings
• Optimise maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Provide technical guidance on equipment and systems maintenance
• Endorse resourcing requirements to achieve operational state in accordance with BBP expectations
• Drive internal and subcontractor compliance with the health & safety standards and practices

Support Customer Support/Business Development teams in creating further business opportunities:

• Foster close collaboration with Customer support team to ensure client performance and satisfaction
• Advise customer support team to correct inefficient uses of energy, both technically and procedurally and to support with data justification
• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

Organise and develop the team:

• Coach and train Central Maintenance engineers
• Drive talent recruitment and development for the department in alignment with organisational strategy

Qualifications

• Diploma/Degree in Electrical or Mechanical Engineering, Controls, Energy or Environmental Engineering.
• Possess people management experience
• 2-5 years’ experience in an Energy or Mechanical Engineering is an added advantage
• Professional Energy/Sustainability related certification a plus
• Qualification in Refrigeration and Air-conditioning and Energy Management will be an added advantage
• Well versed with HVAC systems, basic knowledge, good understanding on ACMV system and equipment
• Ability to understand piping and ducting and to oversee installation of instrumentation works (power meters, temperature sensors, and pressure sensors).
• Strong written and oral communication skills for customer interaction and report writing
• A willingness to learn and work in a team environment with extensive contact with clients
• Strong communication skills with the ability to work autonomously
• Self-starter with strong analytical and troubleshooting skills
• High level of initiative with the ability to work under pressure and extended hours, if required to meet deadlines

works in retail and wholesale stores to help customers find products, answer questions, and provide excellent customer service

Stocking and replenishing: Unpacking deliveries, stocking shelves, and rotating stock

Tracking sales: Tracking and reporting sales records

Maintaining store appearance: Keeping the store clean and tidy, and maintaining visual merchandising standards

Job Title: AI Project Manager
Location: Singapore

About Us

We are a rapidly growing IT technology startup specializing in advanced AI solutions. We deliver cutting-edge projects that transform businesses through automation, machine learning, and data-driven insights. As an AI Project Manager, you will play a vital role in bridging technical teams and business stakeholders to ensure the successful delivery of AI-driven projects.

Key Responsibilities

1. Project Planning & Management

· Define project scope, objectives, and deliverables in alignment with company goals.

· Develop detailed project plans, timelines, and budgets for AI initiatives.

· Monitor and report project progress, managing risks and resolving issues proactively.

2. Team Coordination

· Collaborate with data scientists, engineers, and stakeholders to ensure clear communication and alignment.

· Facilitate agile workflows and oversee resource allocation for optimal project efficiency.

3. Stakeholder Engagement

· Act as the primary point of contact for stakeholders to translate business requirements into technical specifications.

· Deliver presentations and updates on project status, milestones, and results to internal and external stakeholders.

4. Quality Assurance & Delivery

· Ensure projects are delivered on time, within budget, and to the highest quality standards.

· Establish KPIs and track performance of deployed AI models and systems.

5. Innovation & Continuous Improvement

· Stay updated with the latest trends in AI and machine learning to recommend cutting-edge solutions.

· Contribute to building scalable processes and methodologies for AI project delivery.

Qualifications

• Bachelor’s degree in Computer Science, AI, Engineering, or a related field.
• Minimum 3 years of experience in project management, preferably in AI or IT projects.
• Fresh graduates with strong internships in relevant fields may be considered.
• Familiarity with AI concepts, machine learning frameworks, and data pipelines.
• Proficiency in project management tools (e.g., Jira, Asana, or Trello).
• Strong communication and leadership skills.
• Knowledge of Agile/Scrum methodologies is a plus.

Key Competencies

• Strong analytical and problem-solving abilities.
• Excellent organizational and time management skills.
• Ability to thrive in a fast-paced startup environment.

About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

About the Role

We are seeking a dynamic and experienced Brand Communications Manager to lead and integrate our external and internal communications strategies with a strong focus on brand management. This role is pivotal in shaping and communicating our corporate identity, fostering employee engagement, and driving public perception. The ideal candidate will combine expertise in PR, media relations, content creation, and brand strategy to deliver impactful, cohesive messaging across all touchpoints.

Key Responsibilities

External Communications & Public Relations

• Develop and implement PR strategies as part of an integrated marketing plan to achieve overall business objectives.
• Act as the main point of contact for media, responding to media inquiries and escalating to senior leadership when appropriate.
• Handle all media relations, proactively pitching story angles and company updates, and maintaining a database of key APAC media contacts.
• Develop and edit news releases, speeches, articles, interviews, and other editorial content.
• Design and execute crisis communication strategies and manage real-time responses.
• Undertake active media monitoring to identify opportunities and mitigate risks.

Internal Communications

• Develop and implement an internal communications strategy to align employees with the company’s mission, vision, and brand identity.
• Create and manage internal communication channels (newsletters, intranet, town halls, etc.).
• Collaborate with HR to enhance employee engagement through storytelling and branding initiatives.
• Support leadership communication, crafting messages, presentations, and engagement strategies for internal audiences.

Brand Management

• Oversee the development and implementation of the overarching brand strategy, ensuring alignment across all internal and external channels.
• Ensure consistent messaging and brand application across all content, marketing materials, and communications.
• Manage the company’s brand voice and identity guidelines, ensuring adherence in all touchpoints.
• Conduct regular brand audits and collaborate with cross-functional teams to strengthen brand equity.

Content Development & Digital Strategy

• Support content development and management across all channels, including the website, social media, campaigns, newsletters, and marketing collaterals.
• Collaborate with marketing teams to integrate brand messaging into campaigns and other initiatives.
• Monitor and analyze engagement metrics to refine content strategies and maximize impact.

Stakeholder Engagement

• Support the CEO and leadership team in engagements with external stakeholders, including media appearances and key events.
• Partner with internal departments (e.g., HR, marketing, product) to ensure alignment and consistency in messaging.

Strategic Insights & Reporting

• Monitor industry trends and competitors to inform strategic decisions and enhance communication approaches.
• Analyze the effectiveness of communication and branding strategies, providing regular updates and recommendations to senior leadership.

Requirements:

• Bachelor’s degree in Mass Communications, Corporate Communications, Journalism, Social Sciences, Business Administration, or a related field.
• At least 5 years’ experience in integrated communications, including PR, media relations, and brand management.
• Demonstrated success in managing internal and external communications with measurable impact.
• Expertise in social media channels and digital communication tools.
• Experience with crisis communication and reputation management.
• Strong commercial acumen; experience in financial or fintech industries is a plus.
• Exceptional communication and storytelling skills, with the ability to influence outcomes.
• Advanced proficiency in MS Excel and MS PowerPoint for reporting and presentations.
• Detail-oriented, resourceful, and capable of managing multiple priorities in a dynamic environment.
• Experience in managing cross-functional teams and external agencies.
• Strong understanding of branding principles and their application in a corporate setting.
• Analytical mindset with experience in tracking and optimizing communication strategies using KPIs.

Why Us?

• Have a positive impact to the world’s economy by creating a World without Currency BordersTM
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace

Our client, a Chinese Oil & Gas firm engaged in the production and distribution of various petroleum and chemical products with more than 3 billion (USD) in operating revenue is currently seeking for a Human Resource (HR) Manager.

Reporting to the HR Director, the Human Resource Manager will be responsible for the full spectrum of HR functions which includes, compensation and benefits, recruitment and employee relations. The incumbent will plan and develop HR strategies and ensure that HR policies follow local law and regulations.

Successful candidates can look forward to working within a fast-paced and reputable organization.

REQUIREMENT

• Degree in Human Resource Management from a reputable university
• Additional HR certificate is an advantage
• At least 8 year(s) of working experience in HR functions within Petrochemicals, oil & gas, or commodity trading industry is preferred
• Candidates with exposure within Chinese SOE is ideal
• Impressive abilities in interpersonal and communication skills, enabling the establishment of robust connections with key stakeholders.
• Fluent Mandarin is required to communicate to Chinese counterparts.

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan(at)onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

• Monitor market trends and competitor activities to refine strategies and maximize engagement identifying critical enablers for success for the region
• Collaborate closely with the sales and product teams to align marketing efforts with business goals and client needs.
• Use market intelligence to identify areas to focus sales activities, potential disruption and opportunities to increase impact in the field.
• Design and execute tactical marketing initiatives like campaigns, promotions and activation leveraging data based insights. Create, launch and manage targeted sales promotions with your regional teams.
• Use assets to sell the story, identify what proof points and points of engagement are important at each stage of the process and drive implementation and execution for your region.
• Enable the sales team to be effective with sales assets, messaging, targeting and engagement.
• Develop, maintain and distribute competitive intelligence.
• Measure performance and impact with data and analytics
• Be the region "go-to" for support and escalation.
• Build a tender database for faster and more consistent response for your region.
• Work across the CT Product Management and Marketing team to represent the voice of sales for your region.

You're the right fit if:

• Bachelor’s degree or equivalent work experience (must)
• > 5 yrs related experience in Field Marketing or adjacent fields (e.g. Product Marketing, Clinical Marketing, Marketing Communications)
• Ability to synthesize market and customer feedback and existing and new products into targeted campaigns, promotions and marketing strategies; comfortable with making tradeoffs, decisively
• Excellent communication skills with a talent for building strong professional relationships and ability to influence colleagues.
• Ability to lead an organization in the development and implementation of region-specific Go-to-Market strategies.
• Experience in high-tech, healthcare/med-tech solutions businesses in B2B environments
• Knowledge of commercial and marketing processes, planning and budgeting
• Understanding of area of specialization; resolves a wide range of issues in creative ways
• Ability to manage multiple projects independently and effectively.
• Analytical mindset with a focus on delivering measurable results.
• MBA desired in related field (optional)

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.