Total 81,358 Full-time customer experience manager job vacancies in Singapore

Key Responsibilities:

• Plan, manage, and execute construction projects, ensuring timely completion within budget and quality standards.
• Supervise construction teams, contractors, and subcontractors, and assign responsibilities.
• Monitor project progress, resolve on-site issues, and adapt to changes in plans or schedules.
• Ensure compliance with safety regulations, building codes, and legal requirements.
• Prepare and manage project budgets, track expenses, and approve invoices.
• Conduct site inspections and oversee quality control throughout the construction process.
• Serve as the main point of contact for clients, architects, engineers, and other stakeholders.
• Maintain project documentation and prepare detailed progress reports.
• Negotiate contracts with vendors and suppliers to secure favorable terms.
• Promote a safe, efficient, and collaborative work environment.

Qualifications and Requirements:

• Bachelor’s degree in Civil Engineering, Construction Management, or a related field.
• 2 years of experience in construction management or a similar role.
• Strong knowledge of construction methods, materials, and regulatory requirements.
• Excellent leadership, organizational, and problem-solving skills.
• Proficiency in project management tools and software (e.g., MS Project, Primavera).
• Exceptional communication and negotiation abilities.
• Certification in Project Management (PMP) or similar is a plus.

Why Join Us?

• Opportunity to work on diverse and exciting construction projects.
• A collaborative and growth-oriented work environment.
• Competitive compensation and benefits package.

Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Business/ Admin/ Account/ Finance
• Prior experience in Pricing and Costing will be advantage

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job Responsibilities

• Assist in preparing patients for radiological exams.
• Ensure patient safety and comfort during procedures.
• Manage patient records and imaging documentation.
• Maintain and sterilize imaging equipment.
• Coordinate appointments and patient scheduling.
• Provide administrative support as needed.

Requirements

• Min ALevels / Diploma
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location:
Orchard, Hospital

Salary:
$2,700/month (non-negotiable)

Duration:
Start 9 Dec 2024 or earlier

Working Hours:
Any 5 days/week
Mon to Sun, 8:30am - 6pm

Job Scope:
Looking for service executives and ambassadors to provide patients assistance the moment they enter the hospital.

• Visit newly admitted patients and ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints.
• Provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix.
• Escalate crucial issues to Service Executive if beyond scope for service recovery.
• Report and track patients whom service recovery has been provided to

Requirements:

• 1-2 years experience in healthcare and customer service
• Vaccinations required: COVID, Tdap, Varicella, MMR, Hep B
• Anything missing have to go for jabs at own cost before commencement. Claimable after 3rd month of service.

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Roles & Responsibilities

We are seeking an independent, motivated, and results-driven Assistant Manager for the Membership & Certification Department. The Institute of Internal Auditors Singapore is a non-profit professional body dedicated to advancing and developing the internal audit profession in Singapore. We are committed to raising the profile and standing of the internal audit profession and developing internal auditors' knowledge, skills, and expertise. The successful candidate will play an important role in driving our membership plans, cultivating partnerships, and implementing engagement initiatives to enhance the value proposition for our members.

Key Responsibilities:

Essential duties and responsibilities include but are not limited to:

· Manage the intake and processing of new membership applications, including eligibility and take responsibility for the entire process.

· Manage member relations as the primary point of contact for individuals and organisations.

· Coordinate membership renewal processes and reminders.

· Manage the membership database, ensuring accuracy and timely updates.

· Promote certifications to members and assist in the application process.

· Promote corporate membership to new and existing organisations.

· Assist in the development of new products/services to drive the membership department.

· Coordinate logistics, invitations, and communications for events related to membership and partnerships.

· Work closely with the marketing team to create promotional materials targeting both existing and prospective members.

Qualifications and Skills:

• A diploma or degree in business, marketing, or events management and/or with at least 3 years of working experience. Prior experience in an engagement role, events management, or a professional membership body would be an added advantage.

• Experience in developing and managing outreach programmes aligned with the organisation's established goals.

• Proven experience in membership management, partnership development, or related roles, with a focus on launching and implementing new corporate membership programme.

• A proven track record of successful project management and event coordination.

• Adept at defining problems, collecting relevant data, and drawing valid conclusions while delivering excellent customer service skills.

• Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.

• Meticulous and detail-oriented.

• Able to work well independently as well as in a team and meet deadlines.

• Strong time management skills and the ability to efficiently handle concurrent tasks.

• Use of productivity tools (MS Office) and CRM will be required.

Job Summary:

We are seeking a highly motivated and results-driven Account Manager to join our team. As part of Sales Team, you will be responsible for generating new sales leads, building strong relationships with customers, and driving revenue growth. You will play a key role in helping us achieve our sales targets and expand our market presence. Proven experience in sales, preferably in the vegetable, fresh produce, FMCG, F&B, Hospitality, or related industry

Key Responsibilities:

⁠Generate New Sales:

• Identify and approach new customers.
• Develop and maintain a pipeline of potential customers.
• Meet and exceed monthly sales targets.

Building Relationships:

• Build and maintain strong relationships with existing and new customers.
• Meet customer satisfaction and loyalty.
• Identify and address customer needs and concerns.

Achieve Sales:

• Ensure sales and marketing alignment to drive revenue growth.

Vegetable Knowledge and Development:

• To identify target customers from FMCG, Hotels, and F&B sectors.
• Familiar with all types of vegetables. (Training will be provided)

Reporting and Performance Metrics:

• Be able to work according to the management's performance target.
• Track and report sales performance and results.
• Continuously improve sales performance and results.

Requirements for Skills and Qualifications:

• Secondary or Diploma in Marketing, Business Administration, or a related field.
• Good communication, negotiation, and relationship-building skills.
• Ability to work independently and as part of a team.
• Knowledge of the local vegetable/F&B/FMCG market.
• Experience with sales and marketing strategies and tactics.
• Be able to work in fast-paced environments.
• Knowledge of Microsoft Office e.g., Excel, Word, and PowerPoint.
• Multilingual will be an advantage as this position will deal with various type of stakeholders.

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Roles & Responsibilities

Roles & Responsibilities

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Must be able to work night shift or split shift

Must be able to work extra hours or weekend if needed

Responsibilities

• Liaise with all theatre departments and collate information
• Collaborate with the Production Manager regarding budgets
• Supervise the set, lighting, and sound installation
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Cue the Lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company

Requirements and skills

• Proven work experience as a Stage Manager or similar role
• Computer skills and understanding of current technology
• Ability to work under pressure
• A sharp eye for detail and talnet

Duties and Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Delivering superior food and beverage service and maximizing customer satisfaction

· Responding efficiently and accurately to restaurant customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

· Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

· Manage the external food hygiene consultant, and the resulting reports

· Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

· They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

· Proven customer service experience as a operation manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software, like OpenTable and Peach Works

· Strong leadership, motivational and people skills

· Acute financial management skills

· B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Responsibilities

• Greeting patients, taking medical histories, and explaining procedures.
• Assisting with basic eye tests like vision checks, eye pressure, and measurements for glasses or contacts.
• Helping prepare patients for eye exams, applying eye drops, and assisting during exams.
• Scheduling appointments, managing patient records, and handling insurance and billing.
• Helping patients select eyeglasses and contact lenses.
• Cleaning equipment, managing inventory, and ensuring the clinic runs smoothly.

Requirements

• ALevels / Diploma
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

• Assist pharmacists in dispensing meds.
• Monitor, order, verify, and discard stock.
• Ensure pharmacy cleanliness
• Organize medications for dispensing

Requirements

• ALevels / Diploma
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Perform venepuncture for the collection of blood specimens for dispatch

• Sorts and records all blood specimens collected, and ensure that they are correctly labelled

• Other ad-hoc duties as and when required

Requirements:

• Phlebotomy certificate

• SNB

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

As the Programmes Manager at Extraordinary People Limited, you will assume a pivotal role in the facilitation and support of programme implementation. Your responsibilities encompass identifying gaps, analyzing data to discern patterns and opportunities, refining existing service models, and integrating structural changes at the systems level to accommodate a broader spectrum of special needs clients.

Supporting Programme Development:

• Employ a structured methodology to collaborate with the programme team and stakeholders, fostering a deep understanding of client challenges and requirements.
• Maintain a comprehensive grasp of client needs, continually refining programme implementation strategies.
• Develop coherent plans to address challenges and enhance programme efficacy.

Programme Evaluation:

• Conduct comprehensive evaluations and reviews of programmes and projects, utilizing data analysis and research methodologies.
• Engage stakeholders throughout the change management process, ensuring seamless transitions within the programme.
• Manage inter-project interfaces across diverse stakeholders and sectors.
• Oversee successful programme outcomes, including grants processing and rigorous fund administration controls.
• Promptly initiate corrective actions and interventions to address programme gaps or issues.
• Regularly report on programme progress to stakeholders.

Job Requirements

• Hold a degree in any discipline, with relevant professional experience (Preference for experience in social care (SPED) or the visual and performing arts industry, although not mandatory).
• Performing Arts and Visual Arts backgrounds/experience will have an added advantage.
• Possess strong organizational skills, critical thinking abilities, and an analytical approach to problem-solving.
• Demonstrate self-motivation, resilience, and tenacity in pursuing programme objectives.
• Adaptability to fluid environments, with a flexible approach to work and the ability to thrive under pressure in dynamic settings.
• Proficiency in basic grant management and financial skills to oversee programme budgets and evaluations.

• Attend rehearsals: Collaborate with the director, cast, and crew to understand the production.
• Create and maintain a prompt book: Record cues, blocking, and technical details in a master script.
• Coordinate communication: Serve as the central point of contact between the director, cast, crew, and production team.
• Oversee technical rehearsals: Ensure lighting, sound, and other technical elements are integrated smoothly.
• Manage schedules: Organize and distribute rehearsal and performance schedules for the cast and crew.
• Supervise the crew: Coordinate stagehands, lighting, sound, and other technical personnel during performances.

Overview

The Sales Manager in the Oil and Gas industry is responsible for leading sales efforts, developing strategic business relationships, and driving revenue growth. This role requires a deep understanding of the oil and gas sector, strong leadership skills, and the ability to implement effective sales strategies.

Job Description:

-Sales Strategy Development: Formulate and execute comprehensive sales strategies to achieve revenue targets and enhance market share within the oil and gas sector.

-Business Development: Identify and pursue new business opportunities by establishing relationships with potential clients and stakeholders in the industry.

-Client Relationship Management: Build and maintain robust relationships with key clients, ensuring high levels of customer satisfaction and loyalty.

-Sales Team Leadership: Manage, mentor, and motivate the sales team to meet or exceed sales targets. Conduct regular performance reviews and provide training as needed.

-Market Analysis: Monitor market trends, competitor activities, and customer feedback to inform strategic decisions and identify growth opportunities.

-Contract Negotiation: Lead negotiations for contracts, pricing, and terms with clients, ensuring alignment with company objectives while meeting customer expectations.

-Sales Reporting: Utilize CRM tools to track sales performance metrics, prepare reports, and present findings to senior management regularly.

-Collaboration with Other Departments: Work closely with marketing, engineering, and product development teams to align sales strategies with product offerings.

Qualifications

-Educational Background: A Bachelor’s degree in Engineering, Business Administration, or a related field is required. An MBA is preferred.

-Experience: A minimum of 5 years of experience in sales management within the oil and gas industry is essential. -Proven success in business development is a must.

-Technical Knowledge: Strong understanding of oil and gas operations, products, services, and market dynamics.

-Sales Skills: Demonstrated ability to achieve sales targets through effective strategy implementation and relationship management. Strong negotiation skills are critical.

Communication Skills: Excellent verbal and written communication skills are necessary for engaging with diverse stakeholders.

Personal Attributes

-Strong leadership qualities with a focus on team development.

-Self-motivated with a results-oriented mindset.

-Ability to work independently as well as collaboratively in a team environment.

-Willingness to travel frequently for client meetings and industry events.

-This job description outlines the essential functions of a Sales Manager in the oil and gas industry, emphasizing the need for both technical knowledge and strong interpersonal skills to effectively drive business growth.

Dear All

Our On Spot Cleaning Private Limited has looking a qualified Sales Manager position.

Job responsibilities :

Discussing targets, strategies, and progress

Recruit sales representatives, set objectives, train them, and monitor their performance

Manage the month-end and year-end close processes

Create and execute a strategic sales plan that expands our customer base and extends the company's targe

Motivational speaking experienc

And Proven success rate at levels above sales quota., etc

• Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
• Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
• Ensure customer satisfaction by addressing client needs and promptly resolving any issues
• Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
• Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
• Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
• Regularly evaluate service quality and client satisfaction and make necessary adjustments
• Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
• Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
• Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

What You'll Need to Get the Job Done

Job Description:

• Develop new sales leads and clientele / supplier base, both locally and overseas.

• Provide dedicated services and relationship building with existing account.

• Identify new markets and business opportunities through research and analysing market trends.

Job Requirement:

• Possess good experience to the above and as well as in overseas market.

• Strong understanding of customer and market dynamics and requirements.

• Able to work retail hours and on weekends.

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving restaurant sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Roster planning.

Ad hoc duties as assigned.

Business Development Manager Job brief:

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSC/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the Role

Our client, a rapidly growing organization is seeking a Sales Development Manager to lead and develop a high-performing Sales Development Representatives (SDR) team in Asia. This leadership role focuses on driving pipeline growth, optimizing team performance, and collaborating across departments to achieve ambitious sales objectives.

Key Responsibilities

Team Leadership and Development

• Manage and support the current SDR team through onboarding, training, and mentorship.
• Train SDRs on end-to-end sales processes, including discovery calls, demos, and closing techniques.
• Mentor team members to improve prospecting strategies, account planning, and discovery efforts.
• Conduct group training sessions and team meetings to foster collaboration and knowledge sharing.

Performance Management

• Drive activity levels to maximize lead-to-opportunity conversion rates.
• Monitor and evaluate SDR performance to meet and exceed targets for accepted opportunities, revenue, and pipeline growth.
• Develop personalized growth plans for team members to ensure continuous development and career progression.

Strategic Partnerships

• Collaborate with sales managers to align on lead volumes and conversion goals.
• Partner with marketing to design and execute impactful campaigns tailored to the market needs.

Hiring and Expansion

Recruit and onboard standout candidates to grow the SDR team in line with business needs.

Qualifications

• Minimum 3 years of people management experience.
• Proven track record managing and developing SDRs or similar roles in a fast-paced sales environment.
• Strong knowledge of the sales development process, from prospecting to deal closure.
• Demonstrated ability to drive team performance and achieve pipeline growth targets.
• Excellent communication and coaching skills, with the ability to inspire and motivate a team.
• Experience working collaboratively with sales and marketing teams to create and implement successful campaigns.
• Data-driven mindset with strong analytical and problem-solving abilities.
• Bachelor’s Degree is mandatory.
• Singapore citizens or permanent residents (PR) are highly preferred.

- EA License: 24S2432

- EA Reg No.: R24121500