Total 79,911 customer experience manager job vacancies in Singapore

JOB DESCRIPTION:

• Providing front desk services to clients, guests or residents

• Performing receptionist and administrative duties, such as attending to call enquiries, handling emails, faxes, mail dispatches, etc

• Any other duties as and when assigned

JOB REQUIREMENT:

• GCE “N” level with at least 1 year of relevant experience

• Possess good communication and interpersonal skills

• Proficient in Microsoft Word and Excel applications

• A committed and responsible team player with pleasant personality, independent and resourceful

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require
• Immediate position

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require
• Immediate position

Responsibilities:

• Perform venepuncture for the collection of blood specimens for dispatch

• Sorts and records all blood specimens collected, and ensure that they are correctly labelled

• Other ad-hoc duties as and when required

Requirements:

• Phlebotomy certificate

• SNB

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People First: Elevating customer experience, empowering our staff.
2. Dynamic Mindset: Always responding quickly, efficiently, and decisively.
3. Sustainable Business: Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Assist in scheduling of workshop appointments by coordinating and liaising with customers
• Contact customers to respond to inquiries and follow up with existing customer cases
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skills Required

• Minimum O/N level holder
• Minimum 1 year experience in a customer facing role
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Possess good interpersonal and communication skills
• Meticulous and able to multi-task

Position: Customer Service and Admin Executive

Salary Range: $2,300 - $2,800

Company Description

Find out more about us: https://skmagic.sg/about-sk-magic-singapore/

Casa Creation is the authorized distributor for SK Magic, second biggest home appliance makers from Korea.

We are a dynamic team looking to expand with energetic homegrown talent! In line with the staff-centered philosophy of our parent company, we highly value everyone’s unique contributions and promise a fulfilling career journey as we achieve our vision of being Singapore’s leading next-generation home appliance provider together.

Responsibilities:

• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.

Job Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "N/O" Level and above

Job Description

Managing Director, Customer Engineering

Applied Global Services

POSITION OVERVIEW

Company

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale helps our customers – who make smartphones, supercomputers, virtual reality headsets, autonomous vehicles and more – transform their ideas into reality.

While virtually every nationality, culture, and background are currently represented within Applied Materials, we strive for a more robust Culture of Inclusion (COI) and diversity. Leveraging our COI vision helps drive innovation, build organizational capabilities, create equal opportunities for everyone, and achieve our company’s definition of Winning.

Our innovations Make Possible® a Better Future. If you’re looking for the next step in your future, consider Applied Materials. With the data explosion and new investment in semiconductors, it’s an exciting place to be.

Role

Applied Global Services (AGS) offers consulting, spare parts, and services to improve the performance and productivity of customer’s equipment and fab operations. Industry trends— materials engineering, remote access, deep learning, and augmented reality—have led to significant advances in how the AGS group supports its global customers. From development through production, as device specifications become more stringent, AGS’ service offerings have helped customers achieve important yield, output, and cost improvements at every step of the semiconductor fab life cycle.

Applied Materials is looking for an experienced executive to provide overall vision and direction for AGS in the APAC region. He/she will be responsible for metric reporting and forecasting, leading the organization through performance and process improvement, and setting overall budget and strategic direction. This position requires close coordination and strong working relationships with other regional functional departments as well as division and headquarters' functional leaders. This executive position resides within the AGS Leadership Team and reports to the CVP, Customer Service and Sales. The preferred locations are Singapore, Taiwan, or Japan.

Key Responsibilities/Qualifications

• Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards.
• Requires both effective management of daily activities and development of process improvements to address any identified deficiencies.
• In concert with the Region Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures.
• Must build strong working relationship with regional peers, particularly those in Engineering, Marketing, Human Resources, Business Services and Finance, to ensure alignment on daily operations and strategic initiatives to achieve common business goals.
• Develop and maintain standards, procedures, and operational processes for the department that meet or exceed industry standards.
• Stay knowledgeable of competition and important emerging technologies and standards. Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance.
• Develop the departmental management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities.
• Develop a strong working relationship with Divisional and Corporate functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs.
• Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals.

Skills, Knowledge, Experience & Education

At Applied Materials, Make Possible® is about unlocking new opportunities – with our customers and within our own company.

The ideal candidate will have the following:

• Preferred, BA/BS in Engineering or Business/Operational Management
• 7-10 years of progressive functional experience, within a complex global company. At least 5 - 7 years as leader/manager of a Field Services Organization Strong Business and Financial Acumen
• Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact
• Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives.

Other Suitability Factors

We are a catalyst to unlock the power of our customers’ ideas and are committed to overcoming challenges that seem insurmountable.

To succeed in this role requires a capacity for complexity and temperament that includes:

• A very mature individual with the right balance of confidence and humility.
• Process oriented while also strongly developing and relying on interpersonal relationships across the company
• Ability to connect equally well upwards, downwards and sideways in the organization
• Self-motivated and driven towards excellence
• A high level of EQ to be able to manage across a large team with significant diversity
• Ability to distinguish between and prioritizing urgent and important issues
• Situational awareness and complex decision-making ability appropriate for the situation

Company
Applied Materials

Industry

Materials Engineering

Locations

100 locations in

24 countries

HQ: Santa Clara, CA

Employees

~ 33,000

Revenue*

$26 billion

Learn More About Applied
Our Story

Leadership

Corporate Responsibility

Financials

News

Total Rewards
Salary + Bonus + Equity

Comprehensive Benefits

• Appealing Leadership Opportunity
• Comfortable, Friendly and stable working environment

About Our Client

Our Client is an innovative digital entertainment platform focused on providing engaging, interactive experiences across diverse online environments. With a user-centric approach, it combines cutting-edge technology and creative content to deliver high-quality, immersive entertainment. They are seeking to enhance their performance both locally and regionally by hiring a Customer Service Lead to be based at their headquarters in Singapore.

Job Description

In this role, you will lead a team of customer service professionals, ensuring that the clients and users receive timely, top-tier support. You will have the opportunity to design, implement, and optimize customer support strategies for user satisfaction and retention.

Key Responsibilities:

• Lead, mentor, and develop a team of customer service representatives to provide exceptional support and service across multiple channels.
• Design and implement effective customer service protocols to improve response times, resolution rates, and overall satisfaction scores.
• Analyze customer feedback and engagement metrics to identify trends and areas for improvement.
• Collaborate cross-functionally with product, marketing, and operations teams to ensure a seamless user experience.
• Develop and report on KPIs, presenting insights to upper management to inform data-driven decisions and improvements.
• Proactively identify opportunities to enhance the customer journey and drive customer loyalty.
• Act as a point of escalation for high-priority customer issues, ensuring timely resolution and follow-up.

The Successful Applicant

The successful candidate will need to have:

• Proven experience leading a customer service or support team, ideally within a similar industry.
• Strong understanding of customer service principles and practices, with a track record of driving customer satisfaction and team performance.
• Excellent communication, problem-solving, and organizational skills.
• Ability to analyze data, generate insights, and take a proactive approach to continuous improvement.
• Adept at handling complex and high-stakes customer interactions with professionalism and empathy.

What's on Offer

The company recognizes talents by offering comprehensive benefits and extensive training to nurture employees & provide you with excellent career advancement. The company culture is about high levels of commitment and care for employees that helps achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities. They also place a lot of emphasis in workplace safety and employee welfare.

Contact

Vanessa Goh (Lic No: R22107263/ EA no: 18S9099)

Quote job ref

JN-102024-6566877

Phone number

+65 6643 9746

Michael Page International Pte Ltd | Registration No. 199804751N

Summary Benefit :

✅ Immediate hiring

✅ Yearly Bonus & Increment

✅ Career Growth & Friendly working environment

Responsibilities :

• Plan and review project designs and technical specifications.
• Oversee pipe jacking operations and equipment maintenance.
• Manage project schedules, budgets, and resources.
• Ensure safety and quality compliance on-site.
• Coordinate with stakeholders, consultants, and authorities.
• Optimize costs and improve processes with value engineering.
• Report progress and handle site logistics.
• Solve technical issues and propose better solutions.

Requirements :

• Bachelor's Degree in Civil Engineering or related field
• Professional engineering certification preferred
• Relevant technical certifications in tunneling/pipe jacking an advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)

EA License No: 20C0358

We are representing our client, who is an established leader in medical device and laboratory equipment, to recruit for experienced Project Manager to join their team.

RESPONSIBILITIES

• Responsible for project management of infrastructure services supplied/offered by the Company that include, but not limited to hospital infrastructure, animal facilities, laboratory furniture, and other systems.
• Management of projects undertaken by the company in Singapore or regional areas.
• Review tender documents and contracts related to the project.
• Plan and prepare schedules for project team at site.
• Attend regular meetings with consultant / client / main contractor.
• Support sales team from time to time.
• Ensure Workplace Safety and Health is implemented at site.

REQUIREMENTS

• Diploma/Bachelor’s Degree in Mechanical Engineering or related Engineering disciplines.
• Experience in ACMV is preferred.
• Preferably with at least 10 years of relevant work experience handling projects.
• Valid Class 3 driving license and personal vehicle will be an added advantage.
• Team player with a great can-do attitude.
• Outgoing personality.

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Five-day work week

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

AlwaysHired Pte.Ltd. | EA Licence: 24C2293

Ong Jian Fu (Keith) | EA No. R1327244

The Workplace Design Guidelines and Standards team is looking for an experienced Senior Design Program Manager with strong cross-functional leadership skills to own the creation, implementation, and ongoing refinement of Amazon’s Global Workplace Design Guidelines and Standards for the APAC (Asia & Pacific). The Workplace Guidelines and Standards team’s mission is to deliver best-in-class, fully-integrated, accessible, and easily navigable documentation supporting the consistent design and delivery of corporate workplaces. This team ensures design practices align with Amazon’s high standards for corporate space, focusing on both innovative solutions and practical application across various design disciplines. As a Sr Design PM, you will have direct responsibility for coordinating with a wide variety of cross-functional partners to develop standards and guidelines to support new design solutions. You will act as a Subject Matter Expert, consulting with Concept Designers and Design & Construction delivery teams. You will integrate constraints and requirements from cross-functional stakeholders into efficient, scalable globally-relevant documentation that is accessible, customer-friendly, and secure. With your global and regional teammates, you will evaluate and prioritize projects in response to customer needs and technical team inputs. You bring most or all of the following to the role:

• Intermediate to advanced knowledge of building codes and accessibility standards.
• Strong behaviors in critical thinking, problem solving, issue resolution, risk assessment, and high attention-to-detail.
• Experience in managing and updating design standards and guidelines on a global scale.
• Experience in digital asset management and metadata-driven data architecture.
• Experience working in a matrixed organization.

Key job responsibilities

• Act as a regional Guidelines Subject Matter Expert (SME) by consulting with regional business partners during change requests and participate in the development of narrative justifications.
• Develop, drive adoption of, and maintain tools and procedures to accelerate the organization’s ability to adapt to changing priorities and urgent requests.
• Develop, or work with vendors to develop, standard specifications and guideline documents.
• Collaborate with peers across regions to elevate regional differences to a global perspective.
• Own the roadmap for new and revised guidelines and standards for your region.

A day in the life
The APAC Sr Program Manager for Workplace Guidelines will develop, publish, and maintain Design Guidelines and Standards. You will mainly collaborate with the Global Design Team’s APAC Design Manager, business team stakeholders, and program owners. Your Global Design counterpart will develop and publish Design Intent documents. You will review those Design Intent documents before they are finalized and act on them to translate the design to visuals and narratives that can be published as Guidelines. You may need to author - or engage a consultant to author - new documents that bridge the gap between what you receive from Design and what needs to be published in the Guidelines. A day in the life might be spent navigating and balancing multiple conversations, written requests, and constraints into visual and written instructions that help execution teams deliver outcomes aligned with Amazon’s high standards for corporate space. You work autonomously and creatively in a fast-paced, ambiguous environment. As a senior leader in the organization, you also role model best practices, influencing and operating at all levels - technical and non-technical - to overcome obstacles and deliver results. Your attention to detail and ability to inspect issues and processes brings simplified solutions to complex problems.

About the team
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space and occupancy planning, capital investment program management, facility maintenance, and operations in more than 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. Workplace Design and Construction sits within the Global Centers of Excellence and includes the disciplines of Global Design, Workplace Guidelines, Business Development, Global Integrated Facilities Management, and regional Design and Construction (D&C) delivery.
The Global Design team owns the design of GREF spaces, shaping design concepts that align with GREF’s strategic vision and brand identity, while enhancing employee well-being. Ultimately this team defines spaces that best support the way Amazonians work. The team’s regional Design Managers ensure that GREF design concepts and standards are seamlessly integrated into new, and renovation, projects.
The Workplace Guidelines team owns the creation, implementation, and ongoing refinement of Amazon’s Global Workplace Design Guidelines and Standards, ensuring regional teams have comprehensive documentation to support delivering and refreshing spaces that best support how Amazonians work in the office. This team includes global furniture, fixture and equipment (FF&E) development and implementation, as well as signage and wayfinding guidelines and standards.
The Design & Construction (D&C) delivery team delivers world-class spaces across the broad GREF portfolio, including new and refreshed office spaces, labs, Kuiper production facilities, studios, and spaces that we don’t yet know the businesses need. The team includes regional leaders and Global Construction Operations, as well as GREF Information Technology.
Inclusive Team Culture: Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance: Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.

Basic qualifications

• 5+ years of design program management experience
• Experience escalating issues, anticipating and making trade-offs, balance the business need versus other constraints and maximize business benefit while building great customer experiences
• 3+ years of experience in design program management for physical building (design/construction) programs, demonstrating progressive responsibility and increased scope.

KEY ACCOUNTABILITIES

This is an important role in a fast-growing strategic capability with a number of key responsibilities, including:

Research and development of new index strategies and beta solutions and improvements to existing solutions, including data validation, data exploration, programming, analysis and presenting results

Day-to-day monitoring and management of selected portfolios (e.g. portfolio rebalancing, monitoring dividends, investment decisions around cash flows, corporate actions etc)

Portfolio construction, exposure management and trade order implementation

Investment and portfolio risk analysis, monitoring and management

Corporate action, index rebalancing and capital market strategies and research

Participate and contribute to team research projects and present updates and findings in regular internal forums

Contribute to the ongoing development of the portfolio implementation platform and capabilities

Collaborate with data and infrastructure team members to ensure tools and data sets used for the research and implementation of beta solutions are robust, version controlled and consistent with best practice

EXPERIENCE / QUALIFICATIONS

The ideal candidate will have fixed income portfolio management experience in a leading company/organisation.

Strong fundamental and quantitative understanding of fixed income markets, instruments, derivatives and execution.

Experience in sovereign and credit markets globally (high yield experience a plus)

ATTRIBUTES:

Strong familiarity with market best practice and tools for managing well risk controlled fixed income portfolios

Good communication skills and strong ability to inform and educate peers, management and clients on fixed income markets and portfolios

Open to challenge and debate and able to work well in a small cohesive team, but also take initiative and work autonomously when required

Result-orientated and solution-focused, but also Intellectually curious and creative

Hands-on with keen attention to detail

Resourceful, flexible and able to adapt and respond in a rapidly changing environment

In or willing to relocate to Singapore

EDUCATION/ QUALIFICATIONS:

Strong academic credentials, with a postgraduate degree (MSc/ PhD) in a quantitative subject (e.g. Engineering, Physics, Mathematics, Statistics) an advantage

Some programming ability, particularly in R, SQL, Python

Experience using financial information systems (eg. Bloomberg, Eikon) an advantage

Some familiarity with Aladdin tools (eg. PfC, PfM) an advantage

CFA an advantage

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• 5 days, 8.30am- 6pm
• Salary: $5000 -$6000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our client is Fashion brand established in Singapore. Due to their current expansion plan, they are looking for a Social Media Marketing Manager , in hopes of developing the current high performing Marketing team. They are located in the Central area – easily accessible.

Duties of Social Media Marketing Manager:

• Identify and engage influencers (nano, micro, macro) and content creators to align with company goals and projects.
• Maintain and grow relationships with influencers through ongoing communication and outreach, expanding into new demographics.
• Strengthen partnerships with talent via mailings, gifting, and brand initiatives.
• Work with teams to exceed targets in revenue, engagement, and follower growth.
• Manage influencer marketing budget and forecast, optimizing strategies based on business needs.
• Track and analyze the success of social media campaigns using KPIs.
• Develop and manage an influencer calendar for all social channels.
• Stay updated on trends in social media, influencer marketing, and emerging platforms.

Requirements:

• Degree holder in relevant discipline
• More than 5 years of experience in handling social media platform, typically Fashion Retail Industry
• Possess a rich network of KOL/ Influencer for branding purpose

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

The Project Manager is responsible for leading the project team to complete projects on time, within budget and meeting quality parameters in line with the standards and expectations of Land Transport Authority (LTA) and relevant authorities.

Description:

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall in charge and manage the coordination works for civil structural, architecture and M & E activities.
• Provide technical expertise as required on project.
• Responsible for managing and positively developing relationships between Woh Hup (WH) & Client(s).
• Line Management of employees and driving employees’ productivity and performance.
• Responsible for managing job profitability of assigned projects.
• Guidance on team in project works in terms of quality and safety standards.
• Monitor and ensure that site progress is in accordance to master programme with no delay in works and proper work sequencing.
• Efficient management of resources and materials.
• Adherence to safety practices in the work place.

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations with authorities like LTA & Consultants.
• Possess strong skill in developing and delivering effective communication to different audiences.
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis.
• Familar with ultilities and services diversion procedure

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognized University
• Experience: At least 10 years of experience in delivering large scale projects in civil and infrastructure
• Experience in LTA underground projects (with A&A Works) preferred

Technical Competencies

• Technical expertise and knowledge in Structural, Architectural Design and Contracts Administration with established experience and proven ability to deliver projects
• Proven track record of managing teams and delivering projects from start to hand-over
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients and staff at all levels
• Microsoft office skills and in particular, use of Microsoft Project

About Us:

The Singapore Kindness Movement (SKM) is a non-profit organisation dedicated to promoting kindness and graciousness in Singapore. We work towards inspiring individuals and organisations to internalise and practice values that promote harmony, respect, and consideration. We are seeking a dynamic and passionate Manager (Education – Kindsville) to join our team and play a crucial role in advancing our mission.

Job Description:

The Manager (Education – Kindsville) role primarily involves managing project timelines, coordinating with vendors for outsourced design and copywriting and ensuring quality in all educational materials. He/She reports to the Deputy Director (Education) and Executive Director.

The Manager (Education – Kindsville)’s job description is as follows:

• Manage the development and timely delivery of Kindsville Times and Agents of Kindness (A-OK!) newsletters and educational materials for preschool and primary school students, in consultation with the Ministry of Education Citizenship and Character Education Branch, and coordinate with external vendors for design and copywriting.
• Oversee the production process for Kindsville Times and A-OK! newsletters from colour proofing to final print and delivery with appointed printer.
• Liaise with animation agencies to manage schedules and ensure each episode of Singa and the Kindness Cubbies aligns with content briefs and timelines.
• Ensure the Kindsville website is updated by coordinating with relevant team members or vendors.
• Oversee procurement processes, ensuring good governance and managing budgets and logistics for all assigned programmes and events.
• Establish evaluation standards to track the effectiveness of educational materials, provide post-event and programme reports, and recommend areas for improvement.
• Work closely with the education team and other departments to ensure seamless implementation of programmes.
• Maintain archives of key project documents, images and materials.

Qualities and Skills:

• An eye for detail: Strong attention to quality and design, ensuring all materials meet brand standards and resonate with young audiences.
• Interest in children’s content: An interest in children’s educational content, including stories, activities, and values-driven messaging for young learners.
• Project management skills: Proven ability to manage multiple projects and coordinate effectively with vendors and team members to meet deadlines.
• Organisational skills: Good organizational abilities for managing production timelines, budgets, and maintaining documentation.
• Adaptability and teamwork: A collaborative mindset, with the ability to adapt and contribute effectively within a team environment.
• Education: A bachelor’s degree in education, social work, or a related field is preferable.

Why Join Us?

• Be part of a meaningful mission to create a kinder, more gracious Singapore.
• Work in a dynamic, collaborative environment
• Opportunity to grow and develop

If you are enthusiastic about leveraging your expertise to foster kindness and graciousness across Singapore, please submit your resume, a cover letter detailing your experience and expected remuneration package.

Join us in our mission to inspire kindness and connect communities. We look forward to welcoming a motivated and creative professional to our team!

Job Description

• Oversee various stages of full project deliveries covering requirements gathering and analysis, design, construction, delivery, integration, testing, commissioning, and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, and risks are clearly defined and communicated to team members and customers
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Manage project budget and costs with the objective of maximizing revenue and margin achievements.
• Establish a project execution plan and schedule for tracking of deliverables within the scheduled milestones
• Build a high-performance delivery team, comprising both onsite and offshore resources, and provide effective leadership for the team members
• Oversee the entire project delivery life cycle within scope, schedule, and budget
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting and resolution processes
• Perform other duties as assigned

Requirements

• Min Degree in Mechanical / Electrical / Environmental Engineering (Degree must be recognized by the Professional Engineers Board, Singapore)
• At least 10 years of relevant experience in the implementation and management of qualify control systems
• Hands-on” attitude, meticulous and analytical with excellent problem-solving skills
• Professional project management certification (e.g. PMP, CITPM, etc) is preferred
• Team player with good interpersonal and communication skills
• Able to work under pressure, resourceful and independent with good negotiation skills

Key Responsibilities

Social Media and Community Management

• Develop and execute a social media strategy through competitive research, benchmarking,

and audience analysis.

• Create, publish, and share engaging content that fosters community interaction.

• Optimise company profiles on all platforms to enhance social visibility.

• Moderate user content per platform guidelines.

• Create social media calendars, track relevant metrics, and continuously refine insights-based

strategies.

Marketing and Communications

• Assist in executing campaign calendars, budgeting, and managing project timelines, which

may include maintaining partnerships with different banks to enhance collaboration and

drive joint marketing initiatives.

• Lead marketing plan development and implementation for designated concepts, aligning

with group strategies.

• Oversee the creation of compliant marketing content that meets brand standards.

• Conduct market research and competitor analysis to inform project strategies.

• Monitor campaign expenses and performance reports, providing data-driven

recommendations.

• Develop communication materials and creative briefs that are platform-specific content for

different channels.

PR and KOL Engagement

• Support the Marketing Manager with press releases, pitches, and PR strategies to align with

company goals.

• Build and maintain relationships with journalists, bloggers, and KOLs.

• Coordinate and host media tastings and assist with interviews to boost the group’s profile.

Requirements

• Bachelor’s degree in Communications, Marketing, Business, or a related field.

• 3+ years in PR, social media, or communications, preferably in an agency or corporate

environment. F&B or Hospitality experience is a plus.

• Strong written and verbal communication, with a flair for creative writing and storytelling.

• Proven media relations skills, with the ability to foster relationships with journalists and

influencers.

• Experience managing multi-brand partnerships or concept marketing.

• Ability to manage multiple projects in a fast-paced environment.

• Knowledge of major online marketing channels; social media expertise required.

• Proficient in MS Office, Meta, Google, Mailchimp, and reservation tools (e.g., Chope,

SevenRooms); design tool familiarity (Capcut, Canva, Adobe) is beneficial.

• Experience in managing partnerships with banks, including executing campaigns and

promotions with concepts, is a plus.

• Positive, detail-oriented, and customer-focused, with strong organisational and multitasking

abilities.

• Ability to work independently and in a lean team.

• Strong relationship management and stakeholder engagement skills.

• Fluent in English; additional languages are a bonus.

• Passion for food and familiarity with the F&B industry are advantages.

Job Purpose

The Assistant Station Manager supports the day-to-day operations of the train station, which includes preparing the station for rail service, conducting security patrols at station premises and on train platforms, providing customer service, and performing duties in the Passenger Service Centre. He/She monitors commuter flow and manages crowds during peak hours and/or during service degradation. He/She carries out first-line recovery of station equipment and systems, performs the duty of an emergency train operator when required, and supports the implementation of procedures for rail incidents and/or emergencies. He/She also performs person-in-charge duties, manages access to the station, and assists in track access and procession by maintenance teams and/or service providers.

Responsibilities

Customer Service

• Monitors and performs first level of maintenance for AFC equipment such as fare gates and ticketing machines
• Assists passengers with fare-related and directional enquiries, attends to unwell passengers and render first aid when necessary
• Monitors CCTV and makes necessary Public Announcements
• Acknowledge and responds to alarm status e.g. MFT, ISCS, fire alarm, PEC, ESP activation, etc.

Platform and Train Operations Duties

• Ensures passenger safety when commuters travel on escalators and boarding/alighting from train
• Attends to incidents and alarms at the platforms and trains, and to carry out hand signalman duties when required
• Assists in detrainment of passengers when required
• Provides travel directions for passengers travelling within the train system
• Operates or manned the train so as to provide quick response towards train faults and alarms, while ensuring that any delays are kept to the minimal

Concourse Duties

• Carries out checks on illegally parked or abandoned bicycles or belongings
• Conducts inspection and takes appropriate actions on passengers who use concession tickets illegally, travel without valid tickets, and those who flouts regulations, e.g. drinking, eating, and smoking in station premise

Administrative Duties

• To liaise with cleaning personnel for station/toilet cleaning
• Reports any equipment fault to the Station Manager and files the fault reporting through the Maintenance Management System (MMS)

Opening and Closing of Station

• Opens and closes the station according to the timetable. Switches the station equipment on / off before / after traffic hours
• Checks the station area for any passengers before closing of station
• Facilitate track access during non-revenue hours, and checks for oil spills on the station platform tracks after the last Engineering Train had passed the station

Handles all train/station incidents and emergencies

• Manages and reports all incidents and emergency situations relating to:
• Staff and passenger (e.g. accident, assault, molest, etc.)
• Trains (e.g. alarms, faults and manning of trains)
• Passenger Service Centre (take local control of MFT functions due to failure of signalling equipment, responding to alarms/defects)
• Stations (e.g. crowd control, fire, bomb hoax, flooding, etc.)
• Checks and ensures that appropriate signs are put up during any rail incidents or delays to keep passengers updated of progress
• Assist in service recovery during train service disruption

Qualifications & Work Experience

• NITEC/Higher NITEC in Engineering discipline.
• Able to perform 3 rotating shift work based on a duty roster.

Skills

• Enjoys communicating with people and is service oriented.
• Able to work in a fast-paced and customer-facing environment.
• Possesses a service-oriented mindset and pleasant disposition.
• Able to multi-task effectively when responding to station operation requirements

Broadcasting Technical Manager

Working Days & Hours: 5 Day | Mon-Fri: 9am-6pm

Working Location: Changi South
Salary Range: $8000 - $9500 + Bonus

Job Responsibilities:

• Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.
• Assist with engineering technical tasks to ensure smooth running of daily engineering operations.
• Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.
• Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.
• Support Head of Engineering to improve and test system designs.
• Support process of racks and kit standardization.
• Collaborate with Head of Engineering to establish a process for equipment testing and preparation. To review and make relevant updates on a yearly basis for process improvement.
• Ensure a process is in place for communication / escalation of technical problems on all projects.
• Research technical development standards for present and new technologies. Provide technical support of the company's service to clients.
• Design the project template to cover the tasks needed for each project.
• Keep the project task updated for each project on hand.

Job Requirement:

• Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field.
• 10+ years of relevant work experience.
• An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens.
• Experienced in technical training for knowledge transfer.
• Able to carry out physical tasks due to the nature of job.
• Able to travel overseas for regional and international projects.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

We're seeking an experienced Business Development Manager to drive growth and expansion in the space and satellite industry. The ideal candidate will identify and capitalize on new business opportunities, build strategic partnerships, and foster relationships with key stakeholders.

Key Responsibilities:

1. Develop and execute business development strategies to expand our presence in the space and satellite market.

2. Identify and pursue new business opportunities, partnerships, and collaborations.

3. Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders.

4. Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies.

5. Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers.

6. Negotiate and close deals, ensuring revenue growth and profitability.

7. Represent the company at industry conferences, trade shows, and networking events.

Requirements:

1. 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry.

2. Strong network and connections within the industry.

3. Proven track record of successful business development and deal closure.

4. In-depth knowledge of space and satellite technologies, applications, and market trends.

5. Excellent communication, negotiation, and interpersonal skills.

6. Bachelor's degree in Business Administration, Engineering, or a related field.

Preferred Qualifications:

1. MBA or advanced degree.

2. Experience working with government agencies, space agencies, or international organizations.

3. Familiarity with satellite communications, Earth observation, navigation, or space exploration.

4. Certification in business development or sales (e.g., CBDO, CSO).

Skills:

1. Strategic thinking and planning.

2. Business development and sales.

3. Market research and analysis.

4. Partnership development and management.

5. Negotiation and conflict resolution.

6. Public speaking and presentation.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.