Total 7,015 customer experience manager job vacancies in Singapore

Job Responsibilities

· Assist Outlet Manager in ensuring daily opening and closing duties in the outlet are properly executed

· Overseeing outlet operations and maintaining its operational smoothness

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Handle any other duties assigned by Outlet Manager

Job Requirements

· Minimum GCE O-Level or ITE qualifications

· Minimum 2 years managerial experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Provide friendly and professional service to customers

· Able to multi-task, adapt to fast paced environment and work under pressure

· Able to perform split shift and work on weekends and public holidays

· Possess WSQ Food & Hygiene Certificate

Job Responsibilities

• Ensure daily opening and closing duties in the outlet are properly executed

• Overseeing outlet operations and maintaining its operational smoothness

• Maintain high productivity, quality, and customer service standards

• Respond efficiently and accurately to customer feedback

• Recruiting & hiring of restaurant staff

• Responsible for induction training and on the job training of new employees and also newly promoted staff

• Responsible for employee's performance and discipline

• Responsible for achieving target sales and profit levels

• Liaise with Central Kitchen and external suppliers for ordering

• Manage stock levels of beverage and other related utensils and cutleries

• Backend duties: Sales report, stock takes, scheduling etc

• Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant

Job Requirements

• Minimum GCE O-Level or ITE qualifications

• Minimum 3 years managerial experience in F&B or relev experience

• Positive attitude with ability to influence and lead a team

• With F&B experience is an asset but not essential

• Pleasant and cheerful personality, energetic and team player

• Provide friendly and professional service to customers

• Able to multi-task, adapt to fast paced environment and work under pressure

• Able to perform split shift and work on weekends and public holidays

• Possess WSQ Food & Hygiene Certificate

Operations Manager | Up to $8500 | 5 Days | Geylang > Woodlands

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches.

******Company will be moving to Woodlands Senoko in 2026******

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

· Ensure daily opening and closing duties in the outlet are properly executed

· Overseeing outlet operations and maintaining its operational smoothness

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also

newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Help out at other outlets when needed.

· Handle any other duties assigned by Outlet Manager/ Area Manager

· Minimum GCE O-Level or ITE qualifications

· Minimum 3 years managerial experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Provide friendly and professional service to customers

· Able to multi-task, adapt to fast paced environment and work under pressure

· Able to perform split shift and work on weekends and public holidays

· Possess WSQ Food & Hygiene Certificate

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Commission is uncap
• Medical & dental benefits
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Sales Manager located in Jurong / Bedok. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible to achieve both the outlet’s and your personal sales targets. You will be responsible for evaluating progress towards these targets and implementing necessary solutions. Additionally, you will manage daily outlet operations, which includes handling customer complaints, motivating staff, providing guidance and coaching, and managing paperwork. You will also oversee outlet personnel duties and human resources responsibilities, such as managing annual leaves and shift schedules.

Qualifications:

• Min 3 years experience in Beauty industry

Benefits:

1. Drive impactful sales strategies in a growing freight forwarding company with exciting opportunities to develop new business and manage key accounts.
2. Enjoy a dynamic and collaborative work environment with strong career advancement potential and exposure to international markets.
3. Competitive compensation package including variable bonuses, AWS, and growth incentives.
4. Engage with top-tier clients and hone your expertise in logistics, supply chain management, and freight forwarding.
5. Opportunity to work with Japanese stakeholders – proficiency in Japanese (JPLT N1 or equivalent) is highly valued but not mandatory.

Roles & Responsibilities:

• Secure new clients and develop new revenue streams through business development (50%) and account management (50%).
• Meet volume and revenue targets by fostering strong relationships with existing and potential customers.
• Manage cross-trade operations and support international agents on shipment arrangements.
• Deliver optimal logistics solutions to clients, ensuring KPIs and initiatives are met for customer satisfaction.
• Prepare quotations, RFQs, and tenders, and manage rate reviews.
• Draft SOPs, operational T&Cs, and secure approvals before submission.
• Build and maintain strong relationships with carriers and co-loaders.
• Exceed sales targets and generate consistent revenue and gross profit.
• Maintain up-to-date records of customer visits, sales progress, and market developments.
• Collaborate with internal teams (Customer Service and Operations) to execute customer quotations effectively.
• Provide weekly sales reports and pipeline updates to management.
• Report directly to the Managing Director and Sales Manager on market trends and performance.

Qualifications & Job Requirements:

• Diploma/Degree in Business, Sales, Marketing, Logistics, or Supply Chain Management.
• Minimum 5 years of sales experience in logistics, freight forwarding, warehousing, or 3PL.
• Proven track record in business development or key account management.
• Strong communication and negotiation skills.
• Ability to understand client needs and propose tailored logistics solutions.
• Proficient in MS Office (Excel, PowerPoint, Word) for sales presentations.
• Proficiency in Japanese (JPLT N1 or equivalent) is advantageous but not required.

Additional Information:

• Salary: Up to $5,500 basic + Variable Bonus + AWS
• Working Days/Hours: Monday to Friday, 9 AM – 5:30 PM.
• Location: 10 Jalan Kilang, #07-04/05, Bt Merah Enterprise Centre, Singapore 159410.
• Work Flexibility: Must be comfortable handling work matters from home on weekends if required.

Overall in charge of the Central Kitchen. To contribute to the successful operation, maintenance, and constant improvement of central kitchen production to achieve target.

• In charge of weekly and monthly reports
• Manage and control Profit & Loss as well as overall cost in central kitchen
• Checking financial statement for central kitchen
• Updating of the monthly Production reports
• Supervise Central Kitchen Supervisor(s) and Production staff
• Improve and maintain on the Central Kitchen’s production efficiency
• Work closely together with R&D and Operations department
• Responsible for the cash management in the Central Kitchen
• Checking and maintenance of Central Kitchen machineries
• Checking of inventory and raw-material reports as well as planning for purchases
• Analyse HR and Purchase reports
• Undertake any ad-hoc assignments from supervisor

Payment Gateway Specialist/Manager (Financial and Crypto)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $6000 - $8000

Job Responsibilities

• Set up payment gateway for South Korea / Japan market.
• Search and develop the overseas payment gateways in South Korea / Japan.
• Liaise and keep good relationship with local payment service providers in South Korea / Japan.
• Negotiate with PSP for getting competitive service fee and currency rate.
• Ensure the stability and variety of payment gateways.
• Propose any incentive schemes implementation.
• Other ad-hoc assignment.

Job Requirements

• Degree in Finance or its equivalent
• At least 2 years’ experience either in South Korea / Japan for Payment Service Providers (PSP)

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Hotel Duty Manager

Monthly Salary: $3,000 - $3,500

Working Days: 5 Days (Based on Roster)

Working Hours: 7am - 4.30pm / 12 - 9.30pm / 10.30pm - 8am (subjected to change)

Working Location: Tanjong Pagar

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Benefits:

1. Drive impactful sales strategies in a growing freight forwarding company with exciting opportunities to develop new business and manage key accounts.
2. Enjoy a dynamic and collaborative work environment with strong career advancement potential and exposure to international markets.
3. Competitive compensation package including variable bonuses, AWS, and growth incentives.
4. Engage with top-tier clients and hone your expertise in logistics, supply chain management, and freight forwarding.
5. Opportunity to work with Japanese stakeholders – proficiency in Japanese (JPLT N1 or equivalent) is highly valued but not mandatory.

Roles & Responsibilities:

• Secure new clients and develop new revenue streams through business development (50%) and account management (50%).
• Meet volume and revenue targets by fostering strong relationships with existing and potential customers.
• Manage cross-trade operations and support international agents on shipment arrangements.
• Deliver optimal logistics solutions to clients, ensuring KPIs and initiatives are met for customer satisfaction.
• Prepare quotations, RFQs, and tenders, and manage rate reviews.
• Draft SOPs, operational T&Cs, and secure approvals before submission.
• Build and maintain strong relationships with carriers and co-loaders.
• Exceed sales targets and generate consistent revenue and gross profit.
• Maintain up-to-date records of customer visits, sales progress, and market developments.
• Collaborate with internal teams (Customer Service and Operations) to execute customer quotations effectively.
• Provide weekly sales reports and pipeline updates to management.
• Report directly to the Managing Director and Sales Manager on market trends and performance.

Qualifications & Job Requirements:

• Diploma/Degree in Business, Sales, Marketing, Logistics, or Supply Chain Management.
• Minimum 5 years of sales experience in logistics, freight forwarding, warehousing, or 3PL.
• Proven track record in business development or key account management.
• Strong communication and negotiation skills.
• Ability to understand client needs and propose tailored logistics solutions.
• Proficient in MS Office (Excel, PowerPoint, Word) for sales presentations.
• Proficiency in Japanese (JPLT N1 or equivalent) is advantageous but not required.

Additional Information:

• Salary: Up to $5,500 basic + Variable Bonus + AWS
• Working Days/Hours: Monday to Friday, 9 AM – 5:30 PM.
• Location: 10 Jalan Kilang, #07-04/05, Bt Merah Enterprise Centre, Singapore 159410.
• Work Flexibility: Must be comfortable handling work matters from home on weekends if required.

Job Overview:

We are seeking a talented and motivated Mobile App Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining mobile applications for both iOS and Android platforms. The role involves working closely with other developers, designers, and product managers to create high-quality, user-friendly mobile apps that deliver exceptional user experiences.

Key Responsibilities:

1. Mobile App Development:Design and build advanced applications for mobile devices, ensuring they are optimized for performance and user experience.
   Develop mobile applications for both iOS (Swift, Objective-C) and Android (Kotlin, Java) platforms, or hybrid apps (using React Native, Flutter, etc.).
   Collaborate with cross-functional teams (UI/UX designers, back-end developers) to define app features and integrate APIs.
   
2. App Maintenance and Improvement:Perform regular updates to improve app performance, add new features, and ensure compatibility with new OS versions.
   Troubleshoot, debug, and optimize existing applications for scalability and performance.
   Maintain version control (Git/GitHub/GitLab) and follow proper deployment processes.
   
3. User Experience and Interface Design:Work with UI/UX designers to implement user-friendly and visually appealing mobile interfaces.
   Ensure the design and functionality of the mobile apps are aligned with the company’s brand and user expectations.
   Conduct testing and reviews to ensure app usability and accessibility standards are met.
   
4. App Testing and Debugging:Write unit and integration tests for code coverage and app stability.
   Conduct rigorous testing to identify bugs and issues, ensuring apps function across various devices and operating systems.
   Optimize app performance, especially for speed, battery life, and memory usage.
   
5. Collaboration and Documentation:Collaborate with product managers, designers, and other developers to define app requirements and ensure successful app launches.
   Provide clear documentation for code, workflows, and development processes to facilitate team collaboration.
   Stay updated with the latest mobile app trends, technologies, and best practices to enhance app development.
   
6. Security and Data Management:Implement app security measures, including data encryption and secure authentication.
   Ensure compliance with privacy regulations (GDPR, CCPA, etc.) in the collection and handling of user data.

Required Qualifications

• 3+ years of experience in mobile app development for iOS and/or Android platforms.
• Proven experience with mobile programming languages (Swift, Objective-C, Kotlin, Java).
• Experience in React Native is a must.
• Experience with RESTful APIs, third-party libraries, and SDK integration.
• Understanding of mobile app design principles and user interface guidelines.
• Proficiency in mobile development tools and IDEs (Xcode, Android Studio).
• Familiarity with version control systems (Git/GitHub/GitLab).
• Strong debugging and problem-solving skills.
• Experience with mobile app testing frameworks (JUnit, Espresso, XCTest).
• Knowledge of cloud services and mobile app deployment processes (Google Play Store, Apple App Store)

We’re Hiring For 2025: Join Our Expanding Education Centre!

As we continue to grow and expand, we’re looking for passionate and dedicated educators to join our team. With plans to open more centres, this is an exciting opportunity to be part of our journey and help shape the future of education.

Who We’re Looking For:

- Enthusiastic and innovative educators

- Strong communication and collaboration skills

- Ability to create an engaging and inclusive learning environment

- Relevant qualifications and experience

Why Join Us?

- Growth Opportunity: Be part of an expanding network with room for professional development and career advancement

- Work-Life Balance: Enjoy a flexible schedule with 4 weekdays and 1 weekend day of work each week

- Leave Flexibility: No block-out periods for leave—take time off when you need it

- Competitive Salary & Benefits

- Access to modern teaching resources and a culture that values creativity and inclusivity.

Candidates must have the following criteria:

• Has excellent communication skills and thrives in a team environment.

• Energetic and engaging classroom delivery.

• Bachelor’s Degree from a reputable university.

• Excellent academic track record particularly in Science.

• Good understanding of Singapore primary school Science syllabus.

• Prior teaching experience (Teaching in MOE schools, learning centres, private tuition)

Ready to make an impact in a dynamic, growing education centre? We’d love to connect with you!

To Apply:

Please send your CV and cover letter to [email protected]

**We only seek candidates familiar with the Singapore curriculum and assessment systems. Only shortlisted candidates will be contacted.

We’re Hiring: Join Our Expanding Education Centre!

As we continue to grow and expand, we’re looking for passionate and dedicated educators to join our team. With plans to open more centres, this is an exciting opportunity to be part of our journey and help shape the future of education.

Who We’re Looking For:

-Enthusiastic and innovative educators
-Strong communication and collaboration skills
-Ability to create an engaging and inclusive learning environment
-Relevant qualifications and experience

Why Join Us?

-Growth Opportunity: Be part of an expanding network with room for professional development and career advancement.
-Work-Life Balance: Enjoy a flexible schedule with 4 weekdays and 1 weekend day of work each week.
- Leave Flexibility: No block-out periods for leave—take time off when you need it.
- Competitive Salary & Benefits
- Access to modern teaching resources and a culture that values creativity and inclusivity.

Candidates should have the following criteria:

• Has excellent communication skills and thrives in a team environment.

• Energetic and engaging classroom delivery.

• Bachelor’s Degree from a reputable university.

• Excellent academic track record particularly in O/A Levels Mathematics.

• Good understanding of Singapore primary school Mathematics syllabus.

• Prior teaching experience (Teaching in MOE schools, learning centres, private tuition)

Ready to make an impact in a dynamic, growing education centre? We’d love to connect with you!

To Apply: Please send your CV and cover letter to [email protected]

**We are only looking for candidates familiar with the Singapore curriculum and assessment systems. Only shortlisted candidates will be contacted.

We’re Hiring For 2025: Join Our Expanding Education Centre!

As we continue to grow and expand, we’re looking for passionate and dedicated educators to join our team. With plans to open more centres, this is an exciting opportunity to be part of our journey and help shape the future of education.

Who We’re Looking For:

✅ Enthusiastic and innovative educators

✅ Strong communication and collaboration skills

✅ Ability to create an engaging and inclusive learning environment

✅ Relevant qualifications and experience

Why Join Us?

Job Description

• Responsible for managing a team of M&E coordinators and BIM Modellers in the design and coordination works;
• Attend technical and site meetings with consultants;
• Study M&E drawings and coordinate M&E works with the consultants and sub-contractors to resolve any technical / site issues;
• Interfacing or M&E planning, coordination with consultants and document control such as monitoring of sample submission, approval status of drawing
• Coordinating, organizing and preparing construction and Interfacing/M&E documents and drawing
• Ensure M&E works are carried out according to specifications / drawings;
• Inform Project Director / Project Manager on any technical / site problems
• Supervise the progress of works on site;
• Coordination of sub-contractor's work and ensuring the work is on schedule.
• Other ad-hoc duties as assigned.

Job Requirements:

• Degree in M&E recognized by PEB or with a BCA M&E coordination certificate
• Minimum 10 years’ relevant experience as M&E Manager in large scale projects.
• Highly motivated and independent with excellent team spirit and communication skills
• Possess excellent interpersonal skills/people management skills, good communication skills and negotiation skills and possess strong leadership qualities
• Efficient, Good Analytical Skills and Able to work independently.
• Proven track records of successful project completion on time and on budget or exceeding expectations will be well regards.
• Able to start work immediately or within short notice