Total 79,911 Full-time customer experience manager job vacancies in Singapore

Job info

• Monthly Salary: Up to $6000 + Comms + VB
• Working days: Monday - Friday: 8.30am to 6.00pm
• Location: Clementi

Job description

• Responsible for sales for Aviation Lubricants and Chemicals
• Oversees business development of organization within Asia Pacific Region
• Forecasting and developing sales strategies plans to meet business objectives in terms of revenue and margin.
• Analyze market, industry trend and the competition to identify new sales opportunities for current and future business needs of customers.
• Provide excellent customer service and ensure customer satisfaction to develop long term relationships with key/current/prospective customers.
• Prepare weekly & monthly sales reports of progress and forecasts to internal and external stakeholders.
• Deliver sales presentation to customers.
• Performing pricing analysis and manage stock inventories.
• Lead, train and manage sales team performance to achieve annual sales targets.
• Manage internal and external audit and certification.
• Need to travel to overseas – business trip
• Other ad-hoc duties as assigned

Job requirement

• Diploma in Sales & Marketing or equivalent
• Minimum 2 - 3 years’ corporate sales experience, preferably in Aviation Industry
• Possesses Class 3 driving license with own vehicle

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Job Purpose:

HR Manager will be responsible for the ownership of HR functions to be aligned with the business strategies of the organization as a group wide.

Core Responsibilities:

• Collaborate with senior leadership to understand the organizations goals and strategy
• Administer or oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Engagement and implementation of HR policies and practices
• Consult Line Managers in regards to people matter
• Coordinate, support and take part in the HR policies and process alignment
• Responsible for Budget and Expense Control of Hub HR
• Maintain HR Records both electronically and hard copy as necessary
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Ensure legal compliance throughout human resource management
• Any ad-hoc assigned according to the business requirement

Qualification & Experience:

• Bachelor's Degree in Human Resources or a related field. A Master's Degree or relevant certification would be advantageous.
• Demonstrated understanding and hands-on practice of MOM (Ministry of Manpower) rules and regulations.
• Minimum of 5 years of experience in HR Generalist or Business Partnering, with a focus on managerial roles.
• Strong communication skills to advise and consult across all levels of the organization.
• Demonstrated supervisory and leadership skills.
• Excellent verbal and written communication skills.
• Exceptional interpersonal and negotiation skills.Outstanding organizational skills with meticulous attention to detail.
• Strong analytical and problem-solving abilities.
• Ability to adapt to the evolving needs of the organization and its employees.
• Capability to prioritize tasks and delegate them appropriately.
• Thorough knowledge of employment-related laws and regulations.
• Proficient in using Microsoft Office Suite or related software.
• Proficiency with, or the ability to quickly learn, the organization's HRIS (Human Resources Information System) and talent management systems.

Our client, a leading bank in Asia, is currently seeking a dedicated Client Service Manager to join their team.

about the role

• Act as a liaison between customers and the bank, ensuring a seamless communication channel for addressing concerns and resolving issues.
• Engage with customers to gather feedback, understand their experiences, and identify areas for improvement in service delivery and quality assurance.
• Develop and implement effective service recovery strategies to address customer complaints and dissatisfaction promptly.
• Create and maintain a system for tracking and analyzing customer complaints, identifying root causes, and implementing corrective actions to prevent recurrence.

skills and experience required

• Minimum degree in any discipline.
• At least 3 years of experience in service recovery / quality assurance would be advantageous.
• Strong analytical and problem-solving abilities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

1) Establish and maintain relationships with other agencies and organizations in community in order to meet community needs and to ensure that services are not duplicated.

2) Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.

3) Direct activities of professional and technical staff members and volunteers.

4) Evaluate the work of staff and volunteers in order to ensure that programs are of appropriate quality and that resources are used effectively.

5) Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.

6) Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

7) Research and analyze member or community needs in order to determine program directions and goals.

8) Analyze proposed legislation, regulations, or rule changes in order to determine how agency services could be impacted.

9) Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.

10) Implement and evaluate staff training programs.

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hours (must be willing to commit to weekends)
• Basic + allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Area Managers are assumed to be skilled in managing diverse operations of 4-6 outlets. They have to build positive business relationship with the Outlet Manager and Team and be responsible for the overall success of the outlets by leading a team of outlet managers towards effective collaboration and attainment of goals aligned to the company strategic plans.

Duties and Responsibilities shall include but not limited to:

Management

• Provides production direction to Team Member in a clear, concise and positive way and coaches others to lead operations
• Ensures Team Member delivers quality service and food in accordance to Stuff’d guidelines
• Act as a point of contact between HQ Corporate office and assigned outlets
• Provide information from HQ to Outlet Managers and Team through various ways of communication
• Coach and mentor all level of Team Members in your assigned outlets
• Review all assigned outlets’ Daily Business Reports on a daily and weekly basis, and identify problems and suggest improvement measures
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards; timely and consistently
• Review and ensure outlets’ Month-end administration and submission is timely and accurately

Outlet Operational Leadership

• Leads operations by directing efficient and accurate preparation of products for prompt customer delivery within the established speed of service guidelines
• Evaluate existing business procedures and recommend improvements
• Ensure Outlet Manager leads to execute all sales promotions effectively and efficiently
• Coordinate and arrange on-going maintenance with HQ Corporate office to ensure business continuity
• Review customers feedbacks and incident reports, and ensure actions are taken and execute AAR for improvement

Food Safety Compliance

• Ensure scheduled food audit are carried out timely and accurately
• Enforce the compliance of standard operating procedures
• Ensure outlets’ food and ingredients products, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines
• Ensure all SFA guidelines are adhered in your assigned outlets

Workplace Safety Compliance

• Ensure safe work procedures and safety rules are communicated and followed at all levels of the team
• Understand and identify hazards and implement effective risk control measures

Manpower

• Review outlets’ weekly schedule to ensure staffing levels based on business needs and coverage for Outlet Manager(s) during operating hours
• Manage manpower cost in your assigned outlets
• Ensure accuracy in monthly time sheet submission in a timely manner
• Resolve employees’ concerns and conflicts when required
• Manage and maintain team’s hiring and attrition rate
• Identify talent within your team for succession planning
• Sets challenging goals for self and team member, provides timely performance feedback and ensures accountability for each direct managers and staff
• Know, enforce, educate and consult with all staff on all appropriate HR policies, security and safety procedures

Salary: Basic $2,600 - $3,300 + AWS + VB

Time: Mon - Fri (8.30am - 5.30pm) & alternate Sat (8.30am - 12.30pm)

Location: Pandan Loop

Responsibilities:

• Manage customer orders from inception to delivery and through the entire order-to-cash cycle.
• Liaise with other teams to resolve requests/issues in a timely manner.
• Administer return processing & credit/debit price adjustment.
• Expedite and track customer orders: answer inquiries ( through e-mail, whatsapp, etc.).
• Take corrective actions to resolve customer issues or order fulfilment inefficiencies.
• Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.

Requirements:

• Good working knowledge of Microsoft Office and systems used within Customer Service systems with expertise to assist less experienced colleagues.
• Min Diploma in Business Admin / Supply Chain.
• Minimum of 1 year previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues.
• Experience of encouraging others to work to KPI’s/SLA’s.
• Creative thinking ability with proven problem-solving skills including developing new ideas and making projects.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Position title : E-Commerce Manager

Working Days: 5 days (Mon-Fri)
Working hours : Start between 8am-10am and end between 5pm-7pm
Location: Kaki Bukit Ave 1
Salary : $5000 - $7000

Company Overview:

We are a dynamic and rapidly growing fashion retail company, dedicated to providing trendy and stylish shoes to discerning consumers around the world. With a focus on both online and offline sales channels, we are looking for a committed and experienced Marketing Manager to join our team. If you have a passion for fashion, a deep understanding of brand marketing, and the ability to create impactful marketing campaigns, we invite you to apply and be part of our exciting journey.

Job Description

Key Responsibilities:

E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Job Purpose

· Key responsibilities include management of the product portfolio throughout the product life cycle from strategic planning to tactical activities.

· Key activities include developing product strategy, identifying opportunities, specifying products’ positioning to support pre-launch, post-launch, driving market adoption and target customers.

· Ensure achievement of sales, GP ratio, and contribute to operating income according to the budget.

Responsibilities

1. Product Management & Strategy

· Plans and prepares new product launch collaterals and annual marketing plans.

· Conducts analyses required for strategic decision support relating to target markets, market segmentation, SWOT analysis, competitive intelligence, positioning, and others that may be brought about by the market dynamism of the assigned business unit.

· Conducts gap analyses to identify evidence and proof sources needs to realize full value proposition of product portfolio.

· Translates science, technology, & customer requirements into marketing messages and product positioning, and communicates clearly with country representatives (sales/marketing people, country heads)

· Conceptualises marketing communication tools leading towards the achievement of the product-specific strategy.

· Develops high impact marketing and educational programs leading to system and brand conversion.

· Prepares comprehensive competitive comparison portfolio and communicates clearly to individual country sales/marketing members.

· Sets up competitive pricing for all products within the assigned BU.

2. Business Development

· Oversees the design and implementation of approved product initiatives, including launch of new products & services, introducing product enhancements, and coordinating pricing modifications.

· Identifies competitor activities and develops strategic actions to address them.

· Provides expert assistance to business partner representatives (distributors/affiliates) as second/third level support, depending on each individual country structure.

· Handles customer complaints and implements corrective/preventive actions across a professional and timely manner.

· Establish strategic initiatives with key opinion leaders (KOLs) to support the continuous success of the assigned BU.

· Deliver comprehensive and highly professional product and marketing training to all affiliates and business partners.

· Drives the development of appropriate customer / market segmentation, segment-specific value proposition, and associated sales/marketing tools.

· Organise &/or support regional marketing activities such as seminars, trade shows, etc., as needed.

· Provides support and guidance to business partners regarding products and market-related issues.

3. Implementation of favourable conditions towards achievement of team’s overall objectives

· Builds a motivating and encouraging environment in the region and within the team.

· Suggests and implements plan of actions that will add value to the team’s performance.

· Takes accountability to projects-on-hand, including each BU’s annual marketing expense budget.

· Accepts other roles assigned that will help improve team’s operation efficiency.

4. Cross-Functional Role

· Cross-functional collaboration with intra-/interdepartmental teams to achieve shared commercial goals.

· Leads the new product launch process within SAP.

Requirements

· Bachelor’s Degree in Science or other healthcare-related field

· Minimum 2 years working experience in the clinical molecular laboratory.

· Minimum 4 years marketing experience within the IVD industry

· Experience in strategic planning, strategic marketing, and business development

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

*Pls summarise your experience at 'why hire me'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

Job Responsibilities:

· To be responsible for All deliverables required in the Agreement with Client & Ensure all contract obligation compliance.

· Assistant site manager oversees the Admin works inclusive of HR & Support team.

· To be the leader for all the Site Audit conducted by client or ISS internal and ensure all compliance.

· Ensure able to meet or exceed the Forecasted and Budgeted Contract Base Claim contribution & Above-Base (AB) monthly across each month.

· 100% meet Fault Response time & KPI on the monthly basis (Response time, Interim Fix & Permanent Fix) stated in the FM contract.

· To plan and monitor execution of all fix-it and Programmed Maintenance (PM) works within the framework of the allocated resources. Ensure No Delay completion of all PM works and carried out PM according to prescribed checklist and schedule.

· Constantly engaging with the client and end users to seek feedback, gaps and improvement opportunities through survey and dialogue.

· To organize the team to align with the overall client’s expectations and contractual requirements and support the operations of the hospital, especially in the front and engineering and customer supports.

· Ensure Smooth site operation & provide cover duty for the absence of management staff. Attendance to the urgent site breakdown and provide support to the site team for the rectification works.

· Ensure and oversee the completion within 1 month of Fault Identified during walkabout. No delay in compilation and preparation of week/monthly/ad hoc reports.

· Provide technical and administrative support to ground operational team.

· Identify and propose grooming, training guidance to potential staff.

· Work with HR in handling staff Grievances, Discipline and Termination.

· Analysis staff training needs and arrange resources for staff competency training.

· Identify competency gaps in the team members and train all staffs.

· Team staff retention, maximum 1 staff turnover per year for the whole team.

· To oversee and drive in-house training for the respective trades. Ensure training to be conducted for all trades and to each of the staff.

· Work with Project Engineer and targeted to achieve contribute the budgeted project revenue on monthly/annual basis.

· Be part of the team to management energy savings and initiatives.

· Identify engineering issues and troubleshooting to respond to end users request. Resolving and mitigating potential engineering problems and potential cause to system breakdown.

· To be the safety leader ensure Zero Incident across the various sites.

· Ensure Zero Safety incident/Near-Miss to the whole site Team.

· Undertake any duties/projects etc. as assigned by the Account/Site Manager.

Job Requirements:

• At least a Bachelor's degree in Diploma or Degree in Electrical Engineering from an recognised Institute.
• At least 5-10 years of related working experience and minimum 3 years at managerial level.
• Proven experience in Facility Management in a large facility.
• Strong building and M&E knowledge with hands-on experiences.
• Proficient in Microsoft Office – Excel and Power Point.

We are looking for a Corporate Account Manager to create long-term, trusting relationships with our customers. The Corporate Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and exceed their expectations at all times.

If you have a flair for client communication and understand consumer behavior, we’d like to meet you!

Key Responsibilities

• Contribute directly to COMPANY’s (and GROUP’s) Sales Revenue, Profitability and Manage clients’ expectations
• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Sell products & services by establishing contact and developing relationships with prospects; recommending optimal solutions
• Create winning value proposals / quotations with clear propositions in terms of design, specifications, availability including after-sales delivery and maintenance
• Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvement
• Identify product & services improvements or new products by remaining current on industry trends, market activities, and competitors
• Prepare cost sheets and maintaining accurate ongoing costing or expenses for sales related orders with intent on maximizing profitability or cost reduction
• Prepare reports by collecting, analyzing, and summarizing useful and relevant information
• Maintain quality service by establishing and enforcing organization standards at all times
• Maintain professional and technical knowledge and/or accreditations
• Contribute to team effort by accomplishing related results as and when needed
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Manage the availability of stock for sales and demonstration
• Negotiate/close deals and handle complaints or objections rationally with professionalism
• Collaborate with team members to achieve better results
• Coordinate fulfilment and services delivery with internal staff, colleagues and stakeholders
• Participate in implementation activities of sales orders made to the company, providing exceptional customer experience through seamless teamwork service delivery
• Gather feedback from customers or prospects and share with internal teams from time to time
• Manage and improve vendor/partner relationships to achieve desirable outcomes for the company at all times

Key Skills & Qualities

1. Well-spoken & with good written communication etiquette
2. Have a passion for IT & equipped with all-round skills
3. Savvy in time management & organizational skills i.e. able to handle more than one project concurrently.
4. Able to work after office hours and/or extended hours whenever required
5. Analytical, self-motivated, competent and able to work independently
6. Strong sense of personal responsibility
7. Excel in problem-solving skills & a good team player
8. Capable in management, leadership and mentoring skills (critical thinking & decision-making)
9. Competent in vendor management and negotiation skills

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

The successful incumbent is responsible for the overall management of YRI bakery and oversees the marketing & sales, customer engagement, and operations to drive revenue generation and business development.

Key roles & responsibilities include but are not limited to:

• Plan and execute new businesses to ensure that the business remains viable and financially strong.

• Provide guidance to strengthen marketing and sales plans and implement Go-to-Market (GTM) strategies in meeting revenue and profitability for the unit.

• Oversee production planning to achieve deliverables and targets for the Bakery.

• Implement plans to deal with contingency and other operational challenges to ensure business continuity.

• Review and improve efficiencies to increase productivity, reduce wastages, and manage operating costs.

• Ensure robustness and strict compliance with Food Safety and Workplace place safety regulations and standards.

• Oversee quality management, controls, and improvements to the Bakery’s production.

• Oversee and review preventive maintenance regime to manage optimum conditions and shelf-life of bakery equipment.

• Oversee regular customer feedback and surveys and develop improvement plans to address key gaps in services and products.

• Plan the annual budget, review Bakery’s financial performances, and adjust the operational budget to promote profitability.

• Plan and implement inmate skills training aimed at inculcating positive work ethics and providing them with market-relevant skills for eventual employment upon release.

• Develop staff competencies in meeting the company’s objective and future plans.

A suitably qualified candidate possesses:

• A degree preferably in Business Management or Marketing;
• At least 5 years’ experience in a Management position within the Food industry;
• Demonstrated good business and financial acumen including planning and cost control capabilities;
• Demonstrated ability to work cross-functionally within the group to drive business growth;
• Strong leadership skills in developing teams;
• Strong organizational, communication, and critical thinking skills;
• Good IT knowledge and proficiency in Microsoft Office Applications and
• Is passionate about providing incarcerated inmates with vocational and employability skills, as well as inculcating positive work ethics in them through employment opportunities

Mobilisation Management:

• Lead and manage multiple Procurement Mobilisation activities for new accounts or extension to existing accounts.
• Define a solution-focused approach including understanding client and Mobilisation requirements and adapting or develop tools to meet these needs.
• Manage and ensure the Procurement processes are in accordance with the principles of JLL policy, Mobilisation Process Framework and vendor contract obligation.
• Plan, develop and own the project timelines, critical mobilisation tasks and objectives.
• Manage the procurement timelines are being align with Regional Mobilisation lead and client.
• Lead, communicate and manage a seamless mobilisation for the transfer of responsibility

management of changes for vendor services from client service providers to JLL

Supply Chain.

• Mobilise and manage country procurement resource to execute client mobilisation.
• Own and lead projects calls with all stakeholders, including circulation of minutes of meeting and drive closure on open action items.
• Review and analyse on existing client vendor contracts and propose cost saving initiative.
• Preparing vendor’s KPI and as needed, draw down from client MSA.
• Prequalifying, monitoring and controlling vendors who can deliver on time and live up to JLL quality standards in the most cost efficient manner and match client contract requirement
• Lead contract saving deliverables: Collaborate with Country Operation and Procurement to deliver opportunity for the Account.
• Identify, develop and enhance vendor management programmes, tools and best practices to facilitate effective project coordination, resources planning and execution.
• Engage in direct pricing negotiation with service providers.
• Provide recommendation to resolve any vendor pricing issues that may arise.
• Facilitate conflict resolution and take ownership for business case accountability and lead regional implementation for project and vendor spend categories.
• Maintain a central database of all projects including Mobilisation and Optimisation.
• Identify and recruit account-dedicated sourcing team.

Stakeholder management:

• Establish rapport and communicating channels with various stakeholders.
• Be the lead client contact relating to outsourced services, champion in updating Procurement Mobilisation resolving, escalate and resolve anticipated issues.
• Manage client expectations related to service providers and project timeline.
• Be the Procurement advisor to the internal stakeholder (account/site teams and business).
• Collaborate with other functions workstream lead as required. I.e. Legal, Finance, Engineering & Operations and Human Resources to establish an all rounded compliance that impact service providers.

Job Info:

• Working Days: 5 days/week
• Working Hours: 10:30pm - 8am
• Location: Central

Job Description:

• Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
• Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments
• Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests
• Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.
• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations
• Ensure that pre-check in procedures are effectively carried out according to standard operating procedures
• Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
• Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun | EA Personnel No.: R22109905

Job Description

Position : Customer Financial Service Representative

Location : Stationed in the FedEx APAC Financial Service Center, Singapore.

Responsibilities :

• Perform Collection and improve AR performance of APAC customers
• Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance
• Following up with customer for payment via phone calls
• Assisting customer in resolving billing related issues
• Perform administrative tasks related to credit and collection

Requirements :

• Diploma or degree holder.
• Proficiency in written and spoken English.
• Proficiency in written and spoken Japanese language as candidate will be covering Japan market. (in order to liaise with the Japanese speaking associates)
• A team player with good customer service skills and results driven.
• Good planning, organizational, problem solving and communication skills are essential.
• Position required Japanese speaking agent

Job Description:

• Oversee and direct construction projects from conception to completion
• Review the project in-depth to schedule deliverables and estimate costs
• Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations
• Coordinate and direct construction workers and subcontractors
• Select tools, materials and equipment and track inventory
• Meet contractual conditions of performance
• Review the work progress on daily basis
• Analyse, manage and mitigate risks
• Ensure quality construction standards and the use of proper construction techniques

Requirement:

• Proven working experience in construction management
• Advanced knowledge of construction management processes, means and methods
• Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
• Understanding of all facets of the construction process
• Familiarity with construction management software packages
• Ability to plan and see the “big picture”
• Competent in conflict and crisis management
• Leadership and human resources management skills
• Excellent time and project management skills

Company Description

GN Hearing Pte. Ltd is a distributor of hearing aids and accessories for GN Group in Singapore and Malaysia. The company supplies hearing aids directly to hospitals and private clinics in Singapore and Malaysia. Candidates will have the opportunity to work on life-changing products and be part of a team committed to enhancing the lives of people with hearing loss.

Role Description

We are hiring for the position of Customer Service & Operation Specialist.

Oversee the operational and logistics needs for Singapore and Malaysia business with hands-on proactive management of Inventory and supply chain stakeholders to enhance efficiencies

and drive synergies.

Job Requirements

- Manage inventory for the hearing aid distribution business in Singapore and Malaysia.

- Responsible for accurate inventory forecast planning for all stock and marketing material.

- Follow-up on supply and product availability issues with supplier.

- EOL (End Of Life) SKU planning and execution

- New product launch operational planning

- Quarterly inventory stocktaking

- Order processing and delivery to Singapore hospitals, retail clinics and suppliers.

- Coordination with customers, production, lab technician and suppliers.

- Handling returns, replacements and repairs of hearing Aids.

- Managing customers' inquiries, complaints or feedback.

- Obtaining & evaluating all relevant information to manage inquiries and complaints.

- Escalating issues of commercial sensitivity including trends

- Monitor customer interactions & transactions to ensure completion of actions and closure.

- Record details of inquiries, interactions, comments & complaints & actions taken in the Customer Relations Management system

- Engage with stakeholders of the organization in the achievement of team KPls.

Qualifications

- At least 3 years experience in customer service.

- At Least 3 years experience in inventory management.

- Passion in offering the highest level of customer care and support to partners.

- Process-oriented with a track record of completing tasks in a structured and orderly manner.

- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and external stakeholders.

What we offer:

- Attractive salary and benefits.

- An inclusive work environment with excellent work culture.

At GN Hearing Pte. Ltd. we are committed to creating an inclusive workplace that celebrates diversity of backgrounds and cultures. We welcome applications from individuals with different abilities, and individuals from all races, ethnicities, genders, religions, and beliefs.

Interested applicants please write to [email protected].

Responsibilities:

• Manage source control, including code review and merging
• Perform Unit and QA testing
• Manage and perform deployment or installation at customer site
• Manage and prepare technical documents for projects or upon customer requests
• Provide mentorship and guidance to the team members.
• Provide Software development technology consulting to customers and internal project team

Technical Requirement

• A relevant university degree with at least 4 years of proven working experience.
• Proficient in Java8, Java11, HTML, CSS, JavaScript, SQL, Stored Procedure, DB Functions, with JSP knowledge is a plus
• Experience on server-side installation, including Windows Server, Linux, Wildfly/JBoss, IIS, SQL Server
• Familiar with source control tools such as BitBucket and SVN
• Experience in Project Team Lead
• Excellent verbal and written communication skills.

Responsibilities

• Establishing business ties with corporate clients and understanding their technical needs.
• Deliver presentations to clients, produce technologically sound business proposals, design a strategy for estimating future sales, execute orders, guarantee customer satisfaction, and negotiate and close sales.
• Develop and keep up a high-level understanding of end-to-end IT offerings, including cloud, security technologies, IT applications, and infrastructure.
• Engage customers on all fronts to forge enduring client relationships.
• For long- and short-term revenue and profit growth, create sales opportunities.

Requirements

• At least five years' worth of relevant experience in IT corporate sales and management is required.
• Excellent leadership and management skills in IT infrastructure solutions.
• Technically savvy applicants from the IT sector would be preferred.
• Driven and strong performance in managing sales pipeline.
• Experience working in SI environment is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R23113401

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

As an Industry Analytics Architect and Data Scientist, you will help clients understand and extract insight and value from their data using Machine Learning and AI techniques.

Key Responsibilities:

• Design and implement AI solutions using Microsoft Azure AI services including Azure Machine Learning, Azure Cognitive Services, Azure Databricks, and other relevant Azure services.
• Lead the AI project lifecycle from conception to deployment, including data collection, preprocessing, model training, validation, and deployment.
• Collaborate with cross-functional teams (including data scientists, engineers, product managers) to understand business needs and integrate AI solutions seamlessly.
• Stay current with the latest Azure AI developments and trends, continuously exploring new tools and technologies to improve our solutions.
• Ensure the scalability, efficiency, and security of AI systems in line with organizational goals and compliance requirements.
• Provide technical leadership and mentorship to junior team members.
• Work closely with stakeholders to identify opportunities for leveraging company data to drive business solutions.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or related field.
• 10 years of industry experience
• Minimum of 5 years of experience in AI/ML projects, with a focus on using Azure technologies.
• Strong understanding of Azure AI services, cloud architecture, and Azure DevOps.
• Proficiency in programming languages such as Python, R, or Scala.
• Experience in designing and implementing machine learning models and data pipelines.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Excellent communication and teamwork skills.

Preferred Skills:

• Certifications in Azure AI Engineer, Azure Data Scientist, or Azure Solutions Architect.
• Experience with big data technologies such as Hadoop, Spark, or Kafka.
• Familiarity with AI ethics and responsible AI practices.
• Previous experience in a consultancy or client-facing role.

What we offer you

Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.

For GDPR reasons, kindly submit your application via the link below:-

https://careers.avanade.com/jobsenus/JobDetail/AI-Architect/71996

☑ Good Career Growth and Personal Development

☑ Professional Coaching and training

☑ Convenient location (Walking distance from CBD MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Building & Facilities Maintenance, you are responsible for the management of the building and building services in the Academic/Residential Zones to ensure they are functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimise downtime and maintain a safe environment.
• Manage and supervise daily and cyclical cleaning programs, conduct regular inspections and monthly performance assessment to ensure cleaning standards are met.
• Manage upgrading and improvement works, understand scope and requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.
• Manage and supervise BCA periodic structural and façade inspections conducted by appointed Qualified Person according to planned schedule and follow up with rectification of identified defects.
• Engage with event organisers upon event notification and gather event support requirements. Manage and supervise logistical setup and technical support as required.
• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive/ submit budget required for new Financial Year.
• Oversee other tasks assigned.

Requirements:

• Degree in Civil/Mechanical/Electrical Engineering, Building Services, Facilities Management or equivalent from a recognized tertiary institution with at least 5 years’ work experience in the building or facilities management industry
• Good knowledge in building services design, installation and maintenance
• Proficient with Microsoft Office, such as Excel, Word and PowerPoint
• Self-motivated, positive working attitude and customer-oriented
• Good oral and written communication and interpersonal skills
• Ability to work with different levels of people.

Joining NTU as an Assistant Manager, Building & Facilities Maintenance is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development
* Candidate with Minimum 10 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Forex Trader Manager.

RESPONSIBILITIES:

· Market making for the Asian markets FX trading franchise.

· Monitor and analyse market conditions, news, and economic data to make informed trading decisions.

· Manage risk and ensure compliance with trading regulations and company policies.

· Collaborate with the research team to stay updated on market trends and opportunities.

· Build and maintain strong relationships with clients and counter-parties.

· Contribute to eFX initiatives.

·

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the Forex exchange (Asian market) or public equity investment background

· Proven experience as an FX Trader with a successful track record in the Asian markets.

· In-depth knowledge of Asian financial markets, including currency movements, economic indicators, and geopolitical events.

· Strong analytic and quantitative skills.

· Excellent risk management and decision-making abilities.

· Effective communication and interpersonal skills.

OTHER INFORMATION:
• Location : Millenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)
• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Responsibilities:

• Develop strong client relationship and understand the needs of clients on employee benefits and ensure placement with clients’ selected insurer/program
• Understand and stay current on each client’s business situation, strategy and HR, risk and finance needs and upsell/cross-sell product that are suitable for their needs
• Stay abreast with the insurance markets development
• Conduct Pre-renewal and/or renewals meetings with clients
• Ensure renewal terms obtained are far and competitive by reviewing renewal terms and analysis of claims data
• Preparation of renewal documents such as renewal proposal, claim analysis, benchmarking exercise, communication decks, handbooks
• Conduct communication sessions on the benefits program to employees as well as to any partners who need to understand the program
• Handling of enquiries from both HR and employees
• Be responsible for any follow up on the employee movement and underwriting requirements for the accounts assigned
• Ensure prompt premium payment from accounts that are assigned

Requirements

• Degree or Diploma from a recognized university or polytechnic
• Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
• 2 to 5 years in the related experience
• Leadership skills required to manage teams
• Analytical, critical thinking and decision making
• Effective collaboration across departments and organization
• Ability to work under pressure and manage deadlines
• Positive, influencing and willing to embrace change
• Alignment to departmental and organizational vision and goals
• Self-directed growth and development
• Strong interpersonal and presentation skills will be an advantage
• Good skills on MS systems including Word, Excel, Powerpoint required

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)