Total 11,878 customer experience manager job vacancies in Singapore

ü Good interpersonal and communication skills ( Construction)

ü Looking critically at potential partner relationships ( Construction)

ü Implementing marketing plans Suggesting marketing solutions to development teams ( Construction)

ü Managing product life cycles ( Construction)

ü Organizing media coverage ( Construction)

ü Assessing employee capabilities ( Construction)

ü Demonstrating marketing knowledge and skills

ü Researching new marketing trends

ü Analyze market trends, customer needs, and competitive landscape to create actionable marketing strategies.

ü Develop and maintain the company website, ensuring it reflects the brand and provides an excellent user experience.

ü Manage the marketing budget and ensure efficient allocation of resources across campaigns.

ü Lead and mentor a small marketing team, providing direction and support for day-to-day activities.

ü Collaborate with cross-functional teams, including product development, sales, and operations, to align marketing efforts with business goals.

• Key business partner to the Operations team & other business teams and to provide support on all financial analysis supporting business decisions.
• Oversee the process, modeling, data validation and analysis to achieve accurate and driver based Budget and Forecasts supported by the right narrative.
• Responsibility for the accuracy, timeliness and completeness of monthly reporting requirements.
• Providing key financial support to key Operational stakeholders to ensure that Budgets and Forecasts are met.
• Oversight on governance and compliance around invoicing and contracts. This includes internal audits and client audits.
• Support Finance Director in ensuring Key Financial Controls are in place.
• Supporting efficiency and productivity initiatives in the operations by establishing effective controls and processes.
• Support Ops team on Client Reporting requirements.
• Support Finance Director in strategic projects.
• Any other tasks that may arise from time to time

Job Requirements:

• Min. Chartered Accountant / CPA with at least 5 to 6 years of relevant experience, with some experience in managing a team. Experience with experience in Big 4 and B2B/retail will be an advantage.
• Sharp business acumen, ability to apply a fresh view to enhance process efficiencies for continual improvements.
• Team player with high interpersonal competence, high motivation and positive work attitude.
• Strong stakeholder management skills with capability to proactively map out next steps and break through potential stalemate situations.
• Strong communication skills.
• Proficient in MS-Excel, business modelling.
• Proficiency in SAP and Power BI will be an added advantage.

Job Description:

1. Grow the business through proactive acquisition and retention of HNW/ UHNW clients;

2. Build and develop a deep understanding of clients’ investment needs;

3. Provide sound financial advice to clients working in partnership with different internal teams;

4. Be a strong advisor to the clients in their wealth planning and work to continually strengthen the client relationships

5. Ensure compliance to the bank's and regulatory requirements.

Requirements:

1. Bachelor’s Degree in Finance, Business or related discipline.

2. Minimum of 5 years’ banking experience in private bank or wealth management sector.

3. Carry out analysis to identify opportunities for expanding customer base and improving sales.

4. Have mutual understanding of client centricity.

5. Proven good track record in IWM business.

6. Sound knowledge of private banking products, wealth Inheritance, tax & legal consultation, global real estate etc.

7. Good understanding of compliance and regulatory requirements

8. Excellent interpersonal and communication skills with strong client centricity

9. Team player with the ability to collaborate widely with various internal stakeholders to drive client acquisition and retention

Job Description: Sales Manager – Rope Tech Pte Ltd

Rope Tech Pte Ltd specializes in delivering innovative solutions in electrical subcontracting and renovation design, with a commitment to quality and excellence in every project. As Rope Tech Pte Ltd expands its portfolio in electrical subcontracting and renovation design, the Sales Manager plays a pivotal role in driving revenue growth and fostering long-term client relationships. This role is instrumental in keeping the company competitive in a dynamic market, ensuring strategic alignment with evolving industry demands, and maintaining high standards of customer satisfaction.\

Job Responsibilities:

- Devise and implement comprehensive sales strategies to expand market reach and secure new projects in electrical subcontracting and renovation design.

- Collaborate with management to set and achieve sales targets that align with the company's mission and goals.

- Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty.

- Identify and nurture new client opportunities, delivering tailored solutions to meet specific project requirements.

- Conduct detailed market research to identify emerging trends, competitor activities, and potential opportunities within the construction and renovation sectors.

- Provide regular reports to management, including actionable insights and recommendations to enhance the company’s market position.

- Develop accurate sales forecasts to guide resource allocation and strategic planning.

- Draft detailed proposals and contracts that clearly outline project scope, terms, and expectations, ensuring alignment with client needs.

- Act as the primary point of contact for clients, ensuring seamless communication and addressing any concerns promptly.

- Monitor project delivery to ensure it meets or exceeds client expectations, reinforcing Rope Tech's reputation for excellence.

- Represent Rope Tech at trade shows, industry conferences, and networking events to promote the company’s services if needed.

- Build partnerships and establish the company’s presence as a leader in specialized construction services.

Qualifications:

- Proven experience in sales, preferably in construction or related industries.

- Strong negotiation, communication, and interpersonal skills.

- Ability to analyze market trends and craft effective strategies.

- A track record of meeting and exceeding sales targets.

- Familiarity with the technical aspects of electrical systems and renovation design is a plus.

This role is an exciting opportunity to be part of Rope Tech’s mission to deliver outstanding solutions in specialized construction services.

Job Descriptions & Requirements:

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Guide and supervise the technician and executive in the carrying out of all his duties
• To invite for tenders and quotations for various maintenance services and maintenance repair and project works.
• To arrange for review of sum insured for insurances.
• Recommend annual salary review for in-house staff.
• Review all contracts, agreements, and insurance 2 months before their expiry and recommend renewal or call for quotation/tender.
• Arrange and attend Council Meetings and Annual General Meetings.
• Preparation of all correspondence and Minutes of Meetings.
• Staff recruitment.
• Plan and recommend periodic maintenance works.
• Arrange for an annual audit of accounts.
• Advise Council if the expenditure is within the budget approved at General Meetings.
• Review monthly statements and advise Council.
• Recommend appropriate actions to be taken against defaulters with assistance from solicitors.
• Proposed annual maintenance budget and sinking fund provision and present them to Council.
• Approve and authorize paying of outgoings including taxes.
• Approve works/purchase orders.
• Advise Council on the provisions of the legislation relating to property management.
• Advise Council on placement and transfer of funds when appropriate.
• Conduct regular inspections with the term contractors (cleaning, landscape, swimming pool, pest control, fire protection system and lift) to ensure that the services are carried out/maintained to the standard set by the Management and/or the authorities.
• Propose/recommend improvement, repairs and upgrading works when appropriate and ensure such are carried out properly when approved.
• Supervise the works (excluding repainting and structural appraisal).
• Propose/recommend any other improvement and addition as and when directed by the Council.
• Where approved, contractors should be invited, shown around and requested to submit quotations, oversee the carrying out of these works.
• Receive and attend to complaints by residents and owners on common area only.
• Advise and assist whenever possible, complaints beyond the Corporation’s purview (this refers to problems in individual units).
• Maintain a complaints log book.
• Check regularly to ensure residents comply with by-laws.
• Report to the Management any breach and recommend appropriate enforcement action.
• Attend to submission for approval of renovation work in the individual units. Bring up to Council for approval if necessary.
• Maintain records of all checklists, service, maintained reports, plans and manuals.
• Refer all directions from the government authorities to the Managing Agent. These include the FSB, BCD, BAU, PWD, P & R, MOE, etc.
• Monitor PUB consumption and readings.

Others

To carry out any other duties as and when required by the Management Council.

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Description

• Manage and coordinate the overall use of BIM for project.
• Lead and/or assist in the creation of BIM deliverables such as BIM Execution Plans, Clash Detection Reports, BIM Quality Control Plans, BIM Design Review Procedures, Construction Sequencing (4D) and Cost Estimating (5D).
• Coordinate and collaborate on project wide BIM related matters with client and interfacing contractors and ensure design process and submissions comply with specifications and requirements
• Regular update and report on all BIM related activities’ progress and status to the SO.
• Verify and rectify all BIM related challenges and issues in the project.
• Oversee and manage all BIM Software to be used in the project, and to rectify issues relating to BIM Software.

Requirements

• Min Diploma/Degree in Engineering with relevant working experience in Construction industry.
• Have about 5 years of relevant experience in the implementation and management of CAD and 3D models.
• Have a comprehensive knowledge of related BIM technologies.
• Have BIM coordination or BIM management experience in a design, engineering or construction firm for a large project.
• Shall be expert in the BIM Authoring Tools.
• Ability to prioritize tasks well and has good presentation/communication skills.

Test Manager

Responsibilities

• Planning, managing and/or execution of testing activities (regardless of SIT, Regression or defect testing) i.e. test plan preparation, test scripts, test data, traceability matrix preparation and update, test cases generation and execution, test results documentation and test documentation review.
• Perform all relevant quality assurance testing of all components together with the Technical teams.
• Manage, track and ensure proper closure of defects detected during testing.
• Proficient in construction of test plan, test cases, and thorough performance of quality test execution, test review and test reporting.
• Provide regular updates to reporting lead/manager on status of assignments and arising matters.
• Proficient in Microsoft Office and Testing and Defect Management tools
• Improve productivity by highlighting deficiencies and recommending change in tools, training, processes, reporting and employee engagement.
• Plan and manage the testing teams towards thorough and quality execution of testing activities and working with technical teams towards achieving completion by the given timeframe.

Requirements

• Bachelor’s degree in computer science or engineering or equivalent education and/or experience
• 5-10 years of working experience in management of application project implementation, application testing and test quality assurance.
• Hands-on experience in planning and managing testing activities (all types, inclusive of SIT, Regression, test review)
• Good understanding and experience in testing methodology, project management and Software Development Life Cycle (SDLC) is necessary.
• Must have strong verbal and written communication skills.
• Must have keen interest in documentation and be capable of generating standard testing deliverables especially for defect reporting.

Roles & Responsibilities

· Managing day to day operations of large scale projects & ID fit-outs (eg. partitions) at project locations.

· Managing projects on an on-going basis through regular progress meetings and preparation of progress reports.

· Effectively communicate clients’ needs and requirements to the different stakeholders.

· Ensure quality and workmanship of construction works are satisfactory to clients’ expectations.

· Project planning of all labour and sub-contractors.

· Show strong cost control and budgeting abilities.

· Liaising with carpentry workshop production with schedule of joinery.

· Manage projects, allocate work schedule, prioritise workflow and ensure projects are handed over to clients timely.

· Deal with problems as they arise and provide effective solutions.

· Daily supervision and and guidance of project coordinators

Main responsibilities:

• Meet potential clients with Business Development Managers to enquire and understand clients’ needs
• Work closely with project and operation teams and sub-contractors to ensure timely delivery of the project and excellent quality of work done
• Be the point of contact between the company and clients, obtain client’s feedback and resolve project related issues such as payments, etc.
• Arrange submission of plans to relevant authorities for approval and arrange inspections of building work
• Co-ordinate layout plan, M&E plan and visuals, prepare project schedule and quotations to clients and submit tenders for the project to clients
• Provide technical advice to ensure M&E installation comply with construction drawing and relevant authorities’ requirement and check on cost estimation.
• Assist to monitor on M&E installation services such as ACMV, AVS system, Electrical, Plumbing and installation progress.
• Attend M&E coordination meeting for safety & finishing work

Requirements

• Min 2-5 years’ experience in corporate office interior design & build project management. M&E knowledge and experience are a must. Applicants with PMP Certification have an added advantage.
• Recognized qualification in Interior Design, Architecture, Mechanical/Electrical Engineering or equivalent
• Able to interpret architectural plans and familiar with building and safety regulations
• Experience in leading and managing multiple projects within tight timelines
• Excellent project, presentation, leadership and people management skills
• Highly self-motivated, positive working attitude with a high level of professionalism and integrity
• Good communication and interpersonal skills

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

• Oversee for casuals to fulfill client's requisition
• Dealing with schedule changes, casuals call-ins, and other staffing issues
• Conduct interview for new casuals
• Training and coaching as needed to ensure everyone is performing their job properly
• Resolving disputes
• Managing projects as assigned and organising teams to assist in these efforts

Responsibilities:

· Develop and implement marketing strategies and campaigns that align with business goals

· Promote agency products to customers including Architects, Designers and Consultants

· Manage and oversee the company’s digital marketing efforts

· Analyze market trends, customer behavior, and competitor activities to identify opportunities for growth

· Collaborate with the sales team to create marketing materials and support sales initiatives

· Ensure that customers get the product engineering support during design stage and follow through till completion and meet customer satisfaction

· Maintain constant communication with Manufacturers and Suppliers

· Provide feedback to Manufacturers and Suppliers any concerns about product quality and after sales support, so as to achieve optimum customer satisfaction

· Manage, train and motivate direct reporting staff according to company procedures and policy

· Develop and conduct presentations explaining products and provide product knowledge to new and existing clientele

· Maintain and develop trusting long-term relationships with new and existing customers through understanding their business activity and needs

· Promote and represent the company professionally at trade exhibitions, events and product demonstrations

Requirements:

· Degree in Marketing / Business Administration

· Minimum 8 years of relevant working experience in building industry preferred

· Good leadership quality, independent and with great initiative

· Enjoy working with a dynamic team and able to work confidently in a fast-paced environment

· Dynamic with strong negotiation and presentation skills

· Possess excellent interpersonal, communication and organizational skills

· Strong understanding of digital marketing channels and tools

· Proven experience in a marketing role, preferably within the lighting or related industry

** 5-day work week

** Shuttle Bus Service provided at Ang Mo Kio / Yio Chu Kang MRT

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Job Scope:

• Develop project timelines and set milestones
• Track tasks, assign responsibilities, and manage deadlines
• Allocate resources and ensure availability
• Communicate with stakeholders and provide updates
• Organize meetings, prepare agendas, and take minutes
• Maintain project documentation and records
• Monitor budget and expenses
• Assist with vendor sourcing and procurement
• Identify risks and propose solutions
• Address issues impacting timelines or budget
• Ensure deliverables meet quality standards
• Support team coordination and collaboration
• Compile final reports and assist with evaluations

Requirements:

• At least 2 years of experience in project management, renovation, or construction
• Strong time management and organizational skills with the ability to manage multiple projects
• Excellent communication and interpersonal skills for stakeholder collaboration
• Proficiency in Google SketchUp and Autodesk AutoCAD is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About the Company

Our Client is an information technology service provider offering consulting, systems integration, maintenance and managed services to enterprise customers

Responsibilities

We’re looking for a Project Manager to manage the deployment of IT infrastructure for clients to ensure successful implementation and delivery.

• Interface with the client for project implementation;
• Conducting regular meetings;
• Lead project team members to ensure timely execution and delivery of projects;
• Track project by monitoring project costs and scheduling resources;
• Oversee quality and budget of projects to ensure they meet client expectations;
• Perform scoping for service augmentation and support presales activities.

Requirements

• Degree or Diploma in Computer Science or a relevant discipline;
• At least 3 to 5 years of experience in similar projects;
• Project management certifications would be an advantage;
• Experience in technical implementation of networks and servers;
• Understanding of project management methodologies and tools;
• Good communication skills including negotiation and influencing skills;
• Good customer relationship management skills.

Employment Details

• Yearly renewable contract, convertible to permanent;
• Required to travel locally to client’s sites.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Primary responsibility:

• Responsible for the accounting processes and documentation and all entries thereto including posting General Journals; ensuring that all ledgers, GL, AR, AP, WIP, Assets, Inventories and Liabilities are reviewed and reconciled monthly.
• Monthly Management / Flash Reporting.
• Quarterly Board Meeting preparations and related Quarterly Reporting documentation submissions as required.
• Coordinate financial operating budgets and interim financial forecasts.
• Deliver timely and accurate financial results while effectively interpreting these results for all levels of management. This includes preparing financial statements, operational data and ad-hoc reports as and when needed.
• Review petty cash claims.
• Review and reconcile monthly intercompany balances with other operations.
• Assist to formulate and implement corporate financial policies.
• Interface with Operations dept to ensure effective internal control throughout the organization.
• Conduct thorough reviews of major active projects to ensure accurate valuations and identify potential risks and opportunities. Collaborate with
• Operations and Project Managers to facilitate these evaluations and assessments.
• Prepare Cashflow reports and forecasts.
• Ensure the business provides positive cash flow. Coordinate collections meetings and follow-up. Work with Purchasing and Project managers to establish reasonable vendor terms.
• Ensure that all tax, license, and other statutory compliance obligations are met.
• Review quarterly GST returns.
• Reconcile, file supporting documents for withholding tax and double tax deductions.
• Liaise with bankers and manage bank resolutions, banker’s guarantees, etc..
• Oversee the year-end financial audit and manage all tax-related matters.
• Ensure timely ACRA, XBRL and all statutory compliance filings.
• Responsible for Business Central Dynamics ERP systems – troubleshoot BC problems and assist in support throughout the organization.
• Direct supervision of Accountants and Finance dept workflow processes to ensure timeliness, accuracy, and reconciliation of all accounts.
• Develop and foster a motivated team atmosphere within the finance and accounting staff.

Secondary responsibility:

• Assist the CFO on Board matters such as resolutions for guarantees, and ad-hoc reports as required, etc.
• Assist CFO with Investments – due diligence, feasibilities, legal reviews, M&A, JV, etc.

Experience

• Prior external audit experience at one of the Big 4 accounting firms with a deep understanding of compliance, internal controls and financial reporting standards.
• Experience in managing financial budgets of multiple projects.

Qualification

• Degree in Accountancy, ACCA, or recognized Chartered Accountant (CA) qualification.

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Project Manager

Job description

• Work with external parties and customers to plan, organize, and direct activities concerned with assigned projects
• Establish project objectives policies, procedures, and performance standards within boundaries of company policy and contract specifications
• Coordinate with engineering staff to discuss such matters as work procedures, scope-and -scheduling and work sequence, project-specific safety plans, etc.
• Initiate and maintain liaison with concerned parties and other contacts to facilitate project activities
• Monitor and control project site activities to ensure project is completed on schedule and within budget
• Develop project schedules in compliance with customer requirements, deadlines, and/or milestones; develop mechanisms to track schedule progress in the field; and update the schedule regularly
• Able to manage an ELV project independently
• Provide close monitoring and support (including hands-on if necessary) of project/site staff to ensure smooth and effective operation
• Ensure timely completion of all projects
• Monitor, review and manage operational costs and responsible for financial performance of projects
• Responsible for project management including attending meetings, coordination and supervision works
• Liaise with consultants, architects and contractors and handle all technical matters
• Must have relevant experience in one of the following ELV fields, Security, Access Control System

Key Requirements

• Degree / Diploma in Electrical and Electronics Engineering
• Minimum 5 years of relevant working experience
• A self-starter, comfortable working independently and taking a high level of responsibility
• Resilience, entrepreneurship spirits, self-direction, risk-taking and adaptability
• Innovative thinking, thinking outside-the-box, resourceful problem solver
• Excellent leadership, communication and interpersonal skills

Remuneration:

• $4,500.00 - $8,000.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $4,500.00 - $8,000.00 per month

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: In person

You will be responsible for overseeing the daily operations of the boutique, ensuring the delivery of high-quality services and exceptional customer experiences. Your responsibilities include:

(a) Oversee day-to-day operations, ensuring the boutique runs smoothly and efficiently

(b) Recruit, train, and manage boutique staff, ensuring they provide excellent customer service and adhere company policies

(c) Handle client inquiries, complaints, and feedback, ensuring a positive experience for all clients

(d) Monitor and maintain the quality of spa services, ensuring they meet the company's standards

(e) Manage inventory of products and supplies, ensuring adequate stock levels and timely reordering

(f) Develop and implement strategies to achieve and exceed sales targets. Create promotional plans and in-store events to attract and retain clients

(g) Assist in developing and implementing promotional strategies to attract and retain clients

(h) Any ad-hoc duties assigned

Job Description

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
• Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service