Total 84,462 Full-time customer experience manager job vacancies in Singapore

Job Description

• Industry/ Organization Type: Machinery manufacturer
• Position Title: Customer Service Executive (Electric Buggies)
• Working Location: West – Gul Circle
• Working Hours: 5 days (Mon to Fri: 8.30 am - 6 pm)
• Salary Package: Up to SGD 3200 + Transport Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and collaborating with the Service Manager, Sales Manager, and Service Technicians
• Customer Assistance: Providing attentive, courteous, and efficient assistance to customers renting or utilizing electric buggies. This includes addressing inquiries, providing guidance on usage, and ensuring a seamless experience throughout.
• Monthly Maintenance Planning: Create and organize the monthly maintenance plans and work order schedules for Service Technicians, ensuring efficient allocation of tasks.
• Preventive Maintenance Schedule (PMS): Track and plan the Preventive Maintenance Schedule for both new and existing customers, maintaining detailed records of all maintenance activities conducted.
• Documentation and Record-Keeping: Maintaining accurate records of rentals, usage, and any incidents. Managing paperwork, rental agreements, and documenting any damages or repairs.
• Coordinating the logistical aspects of electric buggy operations, including scheduling, maintenance, and repairs. Liaising with the maintenance team for timely servicing and resolving any operational issues promptly.
• Manage customer inquiries and quotations, handling communication effectively with customers and suppliers to facilitate smooth transactions.
• Handle incoming calls, draft outgoing emails, and prepare quotations as needed. Manage bookkeeping tasks and issue essential documents such as work orders, delivery orders, and purchase orders.
• Actively gathering customer feedback, analyzing trends, and suggesting improvements to enhance the overall customer experience. Implementing strategies to address customer concerns and improve service quality.
• Collaborating with cross-functional teams such as maintenance, administration, and management to streamline operations and address challenges proactively.
• Identifying opportunities to promote additional services, upgrades, or packages to enhance customer experience and increase revenue streams.

APPLY NOW!!!

• Min. higher NITEC
• Min. 2 years of working experience
• Have a Sense of Urgency: Being prepared to handle emergencies providing immediate assistance, and following established emergency protocols

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65942 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: IT/ Software Solutions Provider
• Position Title: Assistant Sales Manager (Telecom) / Business Development Specialist
• Working Location: Raffles Place
• Working Hours: Mon – Fri, 9 am – 6 pm
• Salary Package: Up to $9,000 + Commission + Transport Allowance + Mobile Allowance + AWS
• Duration: Permanent Role

Key Responsibilities

• Presales for Telecom IT BSS/ OSS - deliver technical presentations and offer documentation to telecom clients.
• Comprehend and examine client requirements to devise solutions that align with their goals.
• Generate proposals, business case evaluations, work agreements, and other pertinent documents during bidding processes.
• Collaborate with business unit leaders within the company to stimulate industry channel business growth.
• Achieve and surpass sales targets, while sticking to the company's sales engagement guidelines.
• Supply pipeline and sales projections reports on a weekly basis.
• Convey product features and advantages in simple technical language during demonstrations.
• Offer support to customers post-sale when required.
• Showcase and elaborate on products during sales meetings, product seminars, and trade fairs.
• Update order and sales information and negotiate optimal contract terms.
• Handle sales collections.
• Sustain robust relationships with current clients and broaden sales areas by engaging new clients.
• Facilitate discussions and communicate with the production team on issues and efficient solutions.

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• At least a Degree in Telecommunications/ Computer Science/ Electrical/ Electronic Engineering/ IT or equivalent.
• Minimum 3 years of related working experience in the telecom industry and vendor sales.
• Experience working closely with sales, marketing, client services, executive management, operation teams, and product management.
• Knowledge of Telecom BSS and OSS and cloud-based solutions design for vertical industries like e-commerce, finance, resorts, etc.
• Able to travel as and when needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65711 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider
• Position Title: Customer Service Officer
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30 am – 5.30 pm, Saturday 8.30 pm – 12 pm)
• Salary Package: Up to $2,400 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop and maintain successful customer relationships.
• Co-ordinate with team in proposing product solutions to meet customer requirements through quotes, tender bid process and/or customer procurement process.
• Support order confirmations and deliveries.
• Support implementation of new product launches.
• Support market strategies via social media/digital marketing.
• Prepare weekly/monthly sales and development reports on accounts and area covered.

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• At least GCE ‘N’/’O’ Levels or equivalent
• Inexperienced candidates are welcome to apply as training will be provided
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65592 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Customer Service (Airfreight)
• Working Location: Changi Cargo Complex
• Working Hours: 5.5 days (Mon to Fri 9 am – 6 pm, Sat 9 am – 1 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle full set of import and export documents.
• Handle enquiries from customers, via telephone or email for transportation by air and sea, and provide quotations.
• Manage day-to-day operations and transactions.
• Good communication with internal/external parties to ensure correct understanding of different service requirements.
• Strictly follow company standard operations procedures.
• Handle the key account customers according to SOP's and escalate special cases to the Department Manager in a timely manner.
• Provide reports and statistics to key account customers on a daily/monthly basis.

APPLY NOW!!!

• Preferably with 1 year of working experience in a related field.
• Proficient in MS Office.
• With shipping knowledge (including INCOTERMS).
• Good interpersonal and communication skills.
• Able to work under pressure and willing to learn.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66047 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Role Description

The Business Development Manager will be responsible for identifying and developing business opportunities, managing relationships with existing collaborators & partners, communicating with different levels of stake holders researching new markets and competitors. and involving in deals.

Qualifications

· Min Master/ Degree in biotechnology/ pharmaceutical industry

· Ability to work independently and in a team environment.

· Knowledge of the biopharma ecosystem is preferred.

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Role Overview

To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required.

Responsibilities

• Review customer's existing loan package and advice accordingly on the various option available.
• To protect loan portfolio by managing customer expectations on loan repricing package offered.
• To respond and follow up on customers’ request promptly and accurately.
• Ensure comprehensive knowledge of the bank’s product and services available from time to time.
• To achieve referral targets set by business.
• To cover Team Manager’s duties in their absence and coaching to new staff.

Please note this role will be based at DBS Asia Hub, located at Changi Business Park.

Requirements

• At least a diploma or degree.
• At least 3 years of relevant experience in customer service and knowledge of banking products and services.
• Good communication skills.
• Strong customer focus.
• Teamwork and collaboration.
• Ownership of result.
• Problem solving skills.
• Sound knowledge of loan products and loan computation.
• Sound knowledge of regulatory compliance, legal and insurance aspects of mortgage loan.
• Good knowledge of Microsoft excel and word programmes.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Established CA firm looking for candidates with audit exposure from SMPs firm who is techinically competent mature and prepare to become an audit partner.

• Service orientated, calm, conversant in bilingual as Audit Manager is required to liaise with Chinese speaking clients
• Statutory audit of incorporated entities, NPO, AUP, Gebiz
• Able to handle and review Tax Computation
• Good attitude, proven record of leadership and customer service skills
• Local / SPR is preferred

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

IT Project Manager

Responsibilities

Involved risk management and business needs analysis

Excellent IT Management

Good subject-matter knowledge

Good Partnership and Performance Management

Service management (contracts and procurement)

Excellent Stakeholder Management

Excellent Leadership and Decision Making

Good Problem-Solving Skill

Cloud computing and virtualization rollout

Projects around business analytics and data management

Network upgrades

Miscellaneous IT services

Strong analytical and problem-solving skills

Software and app development

Business data and analytics

Information security (compliance and governance)

Requirements

Possess a keen interest to pursue a career in tech

Committed to completing the full training programme

Qualification in STEAM (Science, Technology, Engineering and

Mathematics) or related discipline

Understanding in Data Science and Analytics

Understanding in Digital Marketing and Immersive Media

Have skills in Internet-Of-Thing (IOT)

Have skills in Network and Infrastructure

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Project Manager / Project Lead
• Working Location: Tampines
• Working Hours: 6 working days (Mon to Sat, 8.30 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + OT + AWS + Variable Bonus + Transport Allowance + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Manage and oversee the day-to-day construction management of the project and provide timely updates
• Deliver project on time, to budget and to other agreed criteria within corporate guidelines including the client’s requirements
• Represent company to lead projects
• Motivate and lead team in executing and completing projects successfully with management’s desired end-result
• Execute project innovatively with better methodologies in time and cost management
• Responsible for all site matters
• Ensure compliance with all governmental and building regulations
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma/Degree in Civil/Structural Engineering recognised by Singapore Professional Engineers Board (PEB) or Building and Construction Authority (BCA)
• Minimum 3 years of relevant working experience in the construction industry
• Working experience in Governmental projects such as HDB, LTA, JTC is an added advantage
• Possess knowledge in the preparation of necessary documentation as required such as Monthly Progress Report, Budget Report, Master construction Programme (using MS Project), Method Statements of works, etc.
• Proficient in MS Office and AutoCAD

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65920 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Key Account Manager
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Building and nurturing strong relationships with key clients, understanding their needs, and providing excellent customer service.
• Identify and target potential customers to generate new leads and sales opportunities.
• Developing strategies to expand business opportunities within existing accounts, identifying upsell and cross-sell opportunities and achieving revenue targets.
• Creating account plans to outline goals, objectives, and action steps for maximizing client satisfaction and driving business growth.
• Acting as the primary point of contact for key accounts, facilitating effective communication between clients and internal teams, and coordinating resources to deliver on client expectations.
• Addressing related concerns, resolving issues, and finding solutions to ensure client satisfaction and long-term partnership.
• Monitoring industry trends, competitor activities, and market conditions to identify potential risks and opportunities for key accounts.
• Other ad-hoc duties and initiatives assigned.

APPLY NOW!!!

• Diploma or equivalent qualification
• Minimum 5 years experience in ISO tanks with proven records
• Good communicator, fluency in English (oral and written) are required
• Self-motivated and passionate about sales
• Goal-oriented to achieve set targets
• Ability to perform under pressure
• Strong team player with good initiative and ability to work independently

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65963 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Analyzer System Technical Engineer/ Manager (Proposal/Bid)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 7000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Act as a principal interface between Project BU and Sales BU upon receipt of request For Quotation (RFQ) from the Sales team.
• Prepare technical and commercial proposal for analyzer system, including all necessary documents (deviation list, drawings, spare parts list, project schedule, project organization chart, sub-vendor list, etc.) as requested in Material Requisition.
• Prepare preliminary design and costing on Analyzer System, not limited to Sample Handling System, Analyzers, and Racks/Cabinets/Shelters with support from the engineering team.
• Prepare and submit technical bid evaluation and revised proposal until all technical aspects are clarified with clients.
• Update the Sales Manager on the progress & status of quotations.
• Attend technical clarification meetings or kick-off meetings before/after the award, wherever possible.
• Attend commercial negotiations with clients together with the Sales team whenever required.
• Hand over awarded projects to the Project Business Unit with compilation of all required documentation.
• Implementation of engineering process with best practices, standards, tools, policies, procedures, templates and other shared documentation available from the Company.
• Source and evaluate new products, i.e. analyzers, sample system components, etc.
• Lead engineering & proposal team within territory, inclusive of workload distribution, managing performance, coaching, and mentoring/training new/junior staff within the department.
• Support international projects through other company offices as and when required.
• Maintain confidentiality of any information that is classified as Confidential.
• Decision-making in line with operating procedures and company objectives.
• Assume leadership and management of engineering & proposal team members assigned and develop them into proficient individual/team members.
• Ensure timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of information.
• Ensure the integrity of the proposal and engineering documentation archives in accordance with the Company Procedure.
• Provide assistance to support assembly work during the production stage.
• Provide assistance to support the Service Team in the organization during testing or site service.
• Supervise Document Controller in the preparation of final and As-built documentation, Operation and Maintenance Manual, and Manufacturer Data Records.
• Conduct post-project reviews.
• Implementation and maintenance of the lessons learned process.
• Ensure focus on understanding customer needs and solving customer problems to improve customer satisfaction.
• Provide sales support on both engineering and commercial issues for system projects.
• Ensure accurate and competitive cost estimation for major systems project pursuit.
• Provide assistance for involvement in the bid process.

APPLY NOW!!!

• Min. Diploma from Instrument/Electrical/Chemical Engineering or equivalent
• Min. 3 years of relevant working experience in a similar industry
• Knowledge of Oil & Gas, Petroleum, or Chemical Industries would be preferred

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65694 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694