Total 79,739 customer experience manager job vacancies in Singapore

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Requirment

• 3 years of working experience
• Able to perform rotating shift if needed
• Able to work on weekends and public holidays
• Willing to work at the foreocourt (Outdoor)
• Will have to travel to another outlet if needed

Job Description

• Assist retailer on day to day operation and paperwork
• Training for new staff
• Manage customer service delivery
• Well-Versed in Microsoft office (Excel, words, powerpoint)
• Operate point of sales system
• Planning of schedule
• Assist & manage site general cleaning
• Food Hygiene Certification
• Any other responsibilites from time to time

Responsibilities:

• Lead and work closely with project and other teams to monitor and evaluate all projects; ensure that all works in progress are in-line with the proposed work schedules and budget.
• Liaising with the Main Contractor, Architects, Consultants, relevant authorities and Sub-Contractors to ensure smooth completion of the projects
• Work with internal departments to prepare, review and submit all detailed programmers, schedule, method statement, technical proposal, risk assessment plans etc.
• Ensure all construction activities comply with safety regulations and industry standards.
• Address issues proactively to minimize disruptions, delays and potential.
• Identify potential risks and develop mitigation strategies to ensure project continuity.

Requirements:

• At least 10 year experience in Alum and Glazing Design project management works.
• Excellent leadership and team-building skills with the ability to manage multidisciplinary teams.
• Strong communication and negotiation skills.
• Proven experience in cost control, procurement, and supplier management.
• Ability to work under pressure and meet tight deadlines.
• Bachelor’s degree in civil engineering or related disciplines
• Singapore Citizen and Permant Residence are preferred. (Foreigners with relevant experience will also be considered)

• Handling one shop, from sales to customer service
• Find and lead shop's Staffs to achieve targets
• Ability in handling operation of a shop, responsibility to sales performance and service performance
• Can work under fast-paced and passions to serve customers under any conditions
• Minimum 10 years of hair dressing experience
• Willing to work on weekend and public holidays
• Weekday off, must follow the working schedule
• Willing to work under supervised if needed
• Good Service Attitude, professional attitude in service
• Please contact us at 90910999 (wechat/whatapp)

Responsibilities:

• Collaborate with editorial, design, technical and marketing teams to develop industry leading digital instructional programs for primary and secondary schools.
• Communicate with global stakeholders and customers through calls, interviews, surveys and other methods to understand and represent the customer voice throughout the product development process.
• Gather requirements, elaborate and document them as Agile stories, working with Agile teams to turn those requirements into features that support literacy content in digital products.
• Develop and manage project schedules, tracking and reporting on milestones met by internal and external teams.
• Gather and elaborate business requirements for new features and products.
• Write user stories and acceptance criteria in Jira.
• Collaborate with UX and design teams to develop user experience flows, interactive wire frames and visual designs.
• Monitor defects; perform ad hoc testing, content testing and user acceptance testing.
• Manage updates to customer user guides; support FAQs and other product documentation.
• Support global sales teams and customer service with product knowledge, training and issue follow-up.
• Participate in daily scrum, sprint planning and workshops.

Pre-requisites:

• Bachelor in Technology, with an MBA preferred
• Minimum 3 years relevant experience in digital product development
• Experience working in a multinational environment
• Excellent communication and people skills with a collaborative work style
• Strong presentation, project management and planning skills
• Committed and meticulous with an eye for detail
• Self-starter with excellent initiative to constantly value-add
• Strong Agile background and familiarity with SDLC

· Oversee Whole Organization SAFETY AND HEALTH management, implementation and overall control from award of contract to project completion.

· Prepare Safety and Health Management system, carry out internal audit, site inspection, and conduct in-house training. This includes conducting of accident and incident investigation, secretary to project site Safety Committee Meeting.

· Oversee and lead the Safety team & subcontractors in the implementation of Company's safety systems at sites.

· Monitor safety and health aspect of all projects and workers safe work practices. Carry out risk assessment for all projects and maintain high level of safety and housekeeping at site.

· Screen projects and project sites before work commences, identifying safety-related risks.

· Inspect active project sites to evaluate ongoing work conditions to guarantee compliance.

· Liaise with external parties such as government-employed inspectors to evaluate the process of construction sites.

· Work with project management teams and field workers to implement and device solutions to safety-related issues on project sites.

· Review designs for disposal systems, evacuation plans, lighting, and ventilation to ensure minimum or no danger to the safety or health of the site guests or workers.

· Train company employees on safe work practices and emergency procedures.

· Discipline subcontractors and employees who fail to comply with minimum safety standards.

· Represent construction company in meetings with government bodies and other organizations on issues regarding workplace health and safety.

· Interact with licensed bodies for regular update on legal regulations and program initiatives on workplace safety and environmental issues.

Job Description:

W4 Global Pte Ltd is seeking a highly skilled and detail-oriented Accounts Manager to lead and optimize our finance operations. This role requires a solid foundation in accounting principles, strong analytical abilities, and effective leadership skills. The successful candidate will oversee all aspects of financial management, including accounting, financial reporting, budgeting, and compliance. This is an excellent opportunity to contribute to a dynamic, fast-paced company within the entertainment and hospitality industry.

Key Responsibilities:

Financial Management and Reporting:

• Oversee and manage the full set of accounts, including Accounts Payable (AP), Accounts Receivable (AR),and General Ledger (GL).
• Prepare monthly, quarterly, and annual financial statements and management reports.
• Develop and analyze financial metrics to track and report on the business's financial performance.
• Ensure timely month-end and year-end closing procedures.

Budgeting and Forecasting:

• Prepare, monitor, and manage annual budgets in collaboration with senior management.
• Provide regular financial forecasting and variance analysis to support decision-making processes.
• Review, analyze, and optimize operational and project-based expenses to achieve budgetary goals.

Tax and Compliance:

• Handle GST reporting, tax submissions, and statutory compliance to meet regulatory standards.
• Liaise with external auditors, tax consultants, and statutory bodies, ensuring compliance with local financial and tax regulations.
• Stay updated with the latest regulatory changes and implement necessary adjustments to financial policies and procedures.

Cash Flow and Working Capital Management:

• Monitor and manage cash flow to ensure sufficient liquidity for operational needs.
• Implement efficient cash flow strategies, optimizing AR and AP cycles for improved working capital.
• Prepare and maintain accurate cash flow projections and manage banking relationships

Payroll and Compensation:

• Supervise monthly payroll processing, ensuring accurate and timely distribution of employee salaries and benefits.
• Oversee employee reimbursements, CPF submissions, and related payroll reporting.

Internal Controls and Process Improvement:Establish and maintain robust internal controls to safeguard company assets and prevent discrepancies.

• Continuously evaluate and improve accounting processes to increase efficiency, accuracy, and transparency.

Financial Analysis and Business Support:

• Conduct in-depth financial analysis to provide insights and recommendations to support business strategy.
• Work with department heads on cost management initiatives, providing data-driven guidance for budget adherence.
• Lead or support special projects, including system upgrades or implementation of new financial tools.

Requirements:

• Bachelor’s Degree in Accounting, Finance, or a related field (minimum requirement).
• 3-5 years of relevant experience in accounting or finance, preferably within the F&B or hospitality industry.
• Proficiency in accounting software (e.g., MYOB, Xero) and advanced skills in Microsoft Excel.
• Strong knowledge of Singapore’s accounting and tax regulations.
• Excellent analytical, organizational, and problem-solving skills.
• Effective communication skills with the ability to present financial data to stakeholders.
• Detail-oriented and capable of managing multiple priorities within deadlines.

Benefits:

• Competitive salary with performance-based bonuses.
• Comprehensive medical and annual leave benefits.
• Opportunities for career growth and professional development.
• Dynamic and supportive work environment in the heart of Singapore's hospitality sector.

Please include the following information in your resume:

• Personal Particulars with Recent Photograph

• Education background

• Work experiences

• Reason(s) for leaving

• Current and Expected salary

• Date of availability/Notice Period

*We regret to inform that only shortlisted candidates would be notified. *

We are representing our client, a local church organisation to look for an experienced HR practitioner to complement the existing team.

As the Manager (HR), you will play a pivotal role in shaping the people strategy and culture in alignment with the church’s vision, mission and values. You are responsible to lead and oversee all HR functions, including workforce management, staff engagement and development and serve alongside senior and executive management teams on organisational growth and development matters in the church context.

Responsibilities:

• Lead and manage full spectrum of HR functions throughout the staff life cycle, including recruitment, compensation and benefits, learning and development, talent management, HR information system, with efficaciousness, integrity and consistency.
• Provide best practice HR advice and strategic HR planning in consultation with relevant stakeholders.
• Develop HR strategies, policies and initiatives that align with church outcomes.
• Manage compensation and benefits projects in consultation with Board HR Committee and senior management team.
• Manage staff development processes to build organisational capacity for the short-term and long-term needs of the church.
• Drive HR projects relating to staff engagement and well-being and building talent pipeline.
• Oversee HR team to ensure smooth running of all HR processes including payroll administration and contracts management.

Requirements:

• Bachelor’s Degree in Human Resources or equivalent.
• Minimum 8 years of relevant experience with at least 5 years in managerial capacity.
• In-depth knowledge of local employment law in accordance with TAFEP guidelines, IRAS and CPF Act is required.
• Ability to think strategically and execute operationally.
• Strong persuasion and influence skills to manage stakeholders across all levels of staff and board members.
• Excellent communication, leadership, and interpersonal skills.
• Digitally-saavy and experience with HR systems is required.

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

Roles & Responsibilities

Job Description

• You will be working closely with Departments to manage reports and coordinate internal work
• Provide office support and ensure smooth information flow and communication among various internal and external stakeholders
• Generate detailed reports and data
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Conduct relevant audits and reports tracking
• In charge of General Administrative duties and office maintenance matters
• Any other ad-hoc tasks as assigned

Requirements

• Candidates must have a minimum of 2 – 3years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast-paced environment
• Able to communicate effectively with various departments

Employer: Island-wide Chain of Chicken Rice Restaurants

• Company Size: Multiple locations across the island

Job Responsibilities:

• Oversee and manage the daily operations of the restaurant.
• Ensure smooth and efficient restaurant operations, including staff management, customer service, inventory control, and quality assurance.
• Handle staff scheduling, training, and supervision.
• Ensure compliance with health and safety standards.
• Monitor and maintain restaurant profitability by managing costs and improving operational efficiency.
• Address customer complaints and resolve issues promptly to maintain a high level of customer satisfaction.

Job Requirements:

• Experience required
• Strong leadership and people management skills.
• Ability to work under pressure in a fast-paced environment.
• Good communication and organizational skills.
• Experience with inventory control, cost management, and staff training is a plus.
  

Job description

Responsibilities

• Planning and scheduling of Project activities.
• Manage on site project to ensure timely completion.
• Project planning, quality control planning and risk management for project.
• Provide the direction in construction planning, coordinate works with sub-contractors, clients and consultants to ensure all construction progress as schedule.

Requirements

• Minimum 2 years relevant experience in furniture, interior design/construction industry.
• Relevant working experience for interior fitting out commercial project in Singapore & Malaysia.

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Company located at Loyang Way

• Working hour: 9am – 6pm (Monday – Friday)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiries, prepare quotations, handle shipment activations and cross trade shipments.
• Coordinate with customers for their incoming, outgoing and cross-trade shipments.
• Coordinate with Overseas Agent for shipment activities.
• Understand import and export process.
• To complete all required documentations on time.
• To provide assistance with sales and marketing activities as required.
• Handle customer's issues, take appropriate action and / or notify relevant person and office to prevent a re-occurrence of customer issues.
• Ensure accurate data entry in reports.
• Any other ad-hoc task assigned.

Requirement

• Diploma / Degree in Supply Chain Management / Business Studies or equivalent
• 2 – 4 years of relevant working experience in related industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities:

· Process customer’s orders/enquiries timely and accurately

· Provide pricing and delivery information

· Liaison with multiple parties including customers, carriers, hauliers, overseas agents etc… for freight handling & or other matters

· Shipping documentation (import/ export/ BL/ documentation)

· Handling of Cargo documentation such as LCL & FCL

· Ensure compliance with customer’s Standard Operating Procedure

· Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system

· Ensure all event data are updated correctly in system

· Communicate discrepancies/issues to team supervisor/manager when necessary

· Any other ad-hoc work instructions/administration duties from Supervisor/Manager

Job Requirements:

· Min. Diploma in Logistics, Business or related discipline

· Able to work under pressure in a fast changing and demanding environment

· Self-discipline, initiative, responsible and independent;

· A good team player with good interpersonal and communication skills

· Meticulous to details

· Proficient in MS Office (Word, Excel)

· Able to work Overtime/Weekend duties/Month end closing

We invite interested and qualified applicants to submit resume for consideration. We regret that only shortlisted applicants will be contacted.

Job Summary:

• Semiconductor industry
• Mon to Fri, 9am-6pm
• Basic up $3800
• Performance Bonus + Quarterly Bonus
• Location: Kallang (Walkable distance from Lavender MRT)
• Singaporean only

Job Responsibility:

• Develop and nurture customer relationships
• Address and resolve customer inquiries promptly and effectively.
• Provide accurate quotations to customers.
• Resolve customer complaints
• Ensure efficient processing and delivery of customer orders.
• Maintain accurate and up-to-date customer records.
• Prepare reports for sales forecast.
• Collaborate closely with sales, marketing, operations, and purchasing departments to strengthen customer relationships.
• Travel overseas for exhibition if needed

Job Requirement:

• Min Diploma and above in Business or an equivalent field is required.
• 1 to 2 years of relevant working experience

Interested Applicants, kindly send your updated CV to +65 8500 3939 or click on “APPLY NOW”.

We regret that only shortlisted candidates will be notified

EA License No: 15C7752

EA Personnel No: R22107485
EA Personnel Name: Chin Jia Hui, Janice

Role:

Customer Acquisition Executive

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)
• Entry level are welcome, training Provided

Responsibilities & Duties:

Promoting services to clients based on their needs and requirement

Follow up with customers regarding their application

Meeting sales target set by company

Other duties as required by the company

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

• Prepare and issue quotations for ACMV / HVAC service maintenance & new project jobs.
• Update GP on jobs billing details and prepare all documents for billing submission.
• Update / Issue project code for all service and new project jobs.
• Actively liaise with client representatives for any concerns on the service or project jobs and constantly follow-up on purchase orders as required.
• Constantly coordinate with Project Supervisor on new projects awarded and other clients’ concerns needed to be addressed.
• Economically source spare parts and other materials needed for all service or project jobs.
• Prepare daily sales and monthly quotations reports.
• Prepare tender documents for new projects.
• Issue delivery order or service chits.
• Shipment booking, coordination and preparation of required documents.
• Monitor disposal of empty cylinder stocks and order replenishment as needed.
• NEA reporting as required.
• Update of General Waste Report.
• Data entry of collection note / disposal cylinder and preparation of reports & certificates accordingly.
• Monthly update on refrigerant price to customer and follow-up on new order or price feedback.
• Generate and issue purchase orders to vendors as required.
• Answer main line phone calls.

✒️ Location: Tuas

✒️ 5 days work week

✒️ Salary: up to $2,600

Job Duties:

· Assist the Customer Service team in answering customer inquiries through phone, email or WhatsApp support channels.

· Process orders accurately by checking, printing, scanning the Collection Order/ Delivery Order (CODO), matching with Purchase Order (PO).

· Ensure that customer inquiries are resolved in a timely manner by liaising with other departments to maintain customer satisfaction.

· Keep accurate and up-to-date records of customers’ interactions and follow-up actions taken.

· Prepare monthly reports / consolidated figures as required by the Customer.

· Submission of daily collections to NEA e-tracking system.

· Coordinate with Transport department to arrange and schedule collection date and time.

· Liaise with Operations on details of Customer’s requirements.

· Perform other related duties and responsibilities as assigned by supervisor.

· Maintain a positive and professional work ethics while working with customers and other team members.

Requirement:

· Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role.

· Proficient in Microsoft Office.

· Customer service oriented, positive and highly motivated individual.

· Target driven and possessed can-do attitude.

· Excellent communication skill.

· Well-groomed, good interpersonal skills and confident.

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Handle telephone and walk-in enquiries
• Attend to samples request and goods returned
• Generate invoices and coordinate delivery with Operations Department
• Basic filing and mailing duties

Requirements:

• Minimum GCE ‘N’ level or equivalent with 1 year of customer service working experience
• Service oriented and a team player

Additional:

• Transport provided at Admiralty / Yew Tee MRT Station
• On-job-training provided for successful candidate
• Monday - Friday (8:30am - 5:30pm), Alternate Saturday (8:30am - 1pm)

• Central area
• Monday - Friday
• 1 year 2 months renewable
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394