Total 36,654 customer experience manager job vacancies in Singapore

Market Intelligence

· Perform market research to identify areas of interest, iterate on key findings and communicate market insights.

· Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.

· Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.

· Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

· Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.

· Identify areas of capability building to strengthen YRI’s current and future competitive advantages.

· Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

Position Summary:

This role primarily supports SEA financial forecast and Business Finance activities. The employee will support various aspects of the business financials to enable better decision making and improve the financial positions with analysis, management reporting, and financial operations. The role also supports regional SOX controls & enhancements for the CSBG business.

Job Responsibilities:

• Develop, analyze and business partnering with operations to present financial information in a timely manner to enable decision making and meeting the financial accountability of the organization to various stakeholders.
• Responsible in forecast inputs, analysis and period close journals of revenue, costs, spending to ensure high level of accuracy between forecast and actuals. Recommend financial solutions to improve profitability, AR collectability and ease of revenue recognition. Involve in Business Finance Operations: AR collection, manage revenue rebate programs, and resolve issues relating to GST, rebates, that may implicate AR / Revenue recognition.
• Compliance analysis and reporting relating to regional SOX controls of customer transactions in Spares, Upgrades, Services & Reliant system businesses. Drive regional SOX controls enhancements for CSBG business.
• Undertake streamlining projects and initiatives involving systems improvement, reporting improvement.
• Matrix accountability to respective supervisor.
• Any other duties as assigned by the Immediate Supervisor.

Job Requirements:

• Accounting / Finance or Business Degree with Finance modules;
• At least 10 years of Finance / Accounting experience with > 5 years of recent experience in Analysis & at least 1-2 years handling SOX tasks.
• Experience in supporting business finance operations (Revenue Recognition, manage rebate programs, AR collection, etc.)
• Past experience in systems improvement or streamlining projects would be advantage.
• Audit background preferred and/or good knowledge of US GAAP and Singapore FRS.
• Possesses strong inter-personal and communications skills. Out-going personality and successful examples in cross-functional collaboration, managing difficult work partners.
• Is meticulous and maintains detailed and accurate accounting records. Efficient in time-management and fast in execution.
• Commands good oral and written English.
• Has ability to work independently, possesses good analytical and problem solving skills.
• Good working knowledge of SAP preferred.
• Very strong in Microsoft Excel and Microsoft Powerpoint

• APAC Coverage
• Reputable Market Player in Wound Care Solutions

About Our Client

My client is a global healthcare organization with a strong focus on improving patient outcomes through innovative medical solutions. With a presence across multiple regions, including APAC, the company specializes in advanced wound care, cleansing, and compression products.

Job Description

• Develop and execute regional marketing plans aligned with business goals.
• Create engaging communication and public relation strategies to strengthen the brand.
• Oversee the launch of new products and ensure strategies align with market needs.
• Expand our digital presence with impactful online campaigns and events.
• Plan and manage regional participation in medical congresses and advisory boards.
• Build strong relationships with local teams, coaching and sharing best practices.
• Optimize the APAC marketing budget to maximize returns.
• Collaborate with country GMs and cross-functional teams on strategic projects.
• Support market access efforts to improve tender and listing success rates.

The Successful Applicant

• 5 years+ experience in a senior marketing role, preferably in an international company.
• Business acumen and familiarity with working across multiple functions.
• Experience in the wound care industry is a plus

What's on Offer

• APAC regional coverage expoure
• Attractive benefits

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-122024-6617035

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

We are looking for a self-driven and experienced Assistant General Manager (Corporate Development & M&A). This role involves enforcing the group’s global policies, procedures, and guidelines concerning dangerous goods, ensuring compliance with international and statutory requirements while driving business development in this critical area. The ideal candidate should have at least 5 years of relevant experience in corporate management within the container shipping industry.

Key Responsibilities:

Strategic Planning:

· Work closely with senior leadership to identify, evaluate, and prioritize potential M&A opportunities that align with the company’s growth and strategic objectives.

· Conduct market research to identify possibilities, potential challenges and roadblocks, and alternative solutions.

Due Diligence & Deal Evaluation:

· Lead and coordinate the due diligence process, ensuring comprehensive analysis of financial, operational, legal, and strategic aspects of target setups / entities.

· Coordinate with Finance team on financial modelling and valuation of potential acquisitions, including discounted cash flow (DCF), comparable company analysis (CCA), precedent transactions, and other valuation methodologies.

· Identify and assess key risks and opportunities associated with each potential deal.

Negotiation & Structuring:

· Lead or support negotiations with owners / shareholders of target companies, to structure favorable terms and pricing.

· Develop term sheets, Letters of Intent (LOI), and other key transaction documents.

· Collaborate with the legal team to ensure compliance with regulatory requirements and oversee the drafting of final transaction agreements.

Integration Planning & Post-Transaction Support:

· Develop and execute integration plans to ensure a smooth transition and alignment of operations and systems.

· Monitor and track the performance of newly set up or acquired businesses to ensure they meet the strategic objectives outlined in the company’s objectives.

· Coordinate across functional teams (finance, HR, legal, operations) to execute integration strategies.

Stakeholder Management & Reporting:

· Provide regular updates to senior leadership on the status of active projects, new strategic opportunities, and integration progress.

· Communicate and manage expectations of both internal and external stakeholders throughout the M&A process.

· Ensure the M&A team delivers clear, concise, and actionable insights to support business decisions

Team Leadership:

· Lead and mentor the M&A team, providing guidance on execution strategy, and best practices.

· Foster a collaborative team culture and ensure alignment with company goals.

Qualifications:

· Bachelor’s degree in Finance, Accountancy, Business Administration, Economics or a related field. Advanced degrees or relevant certifications will be advantageous.

· At least 4-5 years of experience in corporate management, preferably in container shipping.

· Strong communication, problem-solving, and interpersonal skills.

· Demonstrated strong organizational and multitasking skills.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

The Project Manager-Business Analyst will take the lead and manage projects primarily related to the Reconciliation System of Wealth Management activity in Europe and in Asia.

Job Description:

• Analyze new requirements coming in the domain with all stakeholders involved in order to propose to the organization the best way to deliver appropriate solutions
• Lead the elaboration of a functional solution with business stakeholders and concerned IT teams
• Lead, with the support of technical teams, the definition of the solution and the implementation roadmap
• Proactively communicate and collaborate with external and internal third parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, General Functional Specifications (GFS), Use Cases, Screen and Interface designs, etc.
• Organize and run dedicated committees (steering committees, project committees, etc)
• Identify and report on project risks, attention points, and issues to follow up
• Plan the migration strategy and change management activities related to the project
• Coordinate, supervise, and contribute to Users Acceptance Tests (UAT)
• Manage all the decision-making and analysis processes allowing to design, validation the solution, and get the necessary approvals in terms of architecture, IT risk and IT Security, budget, and capacity planning.
• Coordinate the implementation from a project management perspective and ensure the Bank’s Project governance is applied at each step
• Be the liaison between the business units, technology teams, and support teams.
• Ensure a good relationship with business sponsors and stakeholders in each location

Job Requirements:

• Bachelor’s Degree or equivalent experience required
• At least 7 years of Business Analysis with Project Management experience in working on Wealth Management Banking
• Strong working knowledge of Reconciliation Systems (Intellimatch) – MUST HAVE
• Excellent communication skills in English, both oral and written.
• Strong proficiency with PowerPoint, Excel, Word, Visio
• Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)
• Singapore Citizens are highly preferred

If you are keen to explore this opportunity further, please send a copy of your updated CV to [email protected]

We wish to inform that only suitable and shortlisted candidates will be notified.

#WealthManagement #PrivateBanking #BusinessAnalysis #BusinessAnalyst #ProjectManagement #PMBA # ProjectManagerBusinessAnalyst #WealthManagementBusinessAnalyst #ReconciliationSystem #Intellimatch #AntaesAsia #SingaporeJobs #FinTech #BankingIT #Banking

Shift Role

Morning or Afternoon shift

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R22108463

Customer Service Office @ TANJONG PAGAR

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

People are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if you’re a serious ‘people’ person, we need you at our shiny fitness club. We’re looking for a Receptionist who really gets customer service, and who loves a chit-chat on the phone. And I mean, who doesn’t?

Some stuff that will help you get the job:

• At least six-months experience
• Experience in customer service and answering feedback and complaints
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.

How to Apply:

You must be a Singaporean citizen or a permanent resident to apply for this position.

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ (for Senior Executive) / 3-5 years' (for Assistant Manager) experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary
2. Expected salary
3. Notice Period

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Infrastructure Project Managers to join their team and contribute to their ongoing success.

Location: Changi

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Define project objectives, project scope, roles & responsibilities.
• Define resource requirements and managing resource availability & allocation for both internal and third parties.
• Outline budgets based on requirements and tracking costs to deliver project on budget.
• Prepare detailed project plan to schedule key project milestones, workstreams & activities.
• Managing delivery of the project according to this plan.
• Track project and provide regular reports on project status to project team and key stakeholders.
• Manage and adjust to changes in project scope, schedule and / or budget.
• Identify and mitigate potential risks.
• Manage relationship with the clients and all stakeholders, ensuring the project is delivered to their satisfaction.

Requirements:

• Bachelor's Degree in Computing or Computer Science or IT related field.
• Min. 3-4 years’ experience as a skilled Project Manager handling million-dollar value infrastructure related projects.
• Strong technical skills and a solid understanding of software development.
• Excellent analytical skills to identify risks and solve problems which may arise throughout the project.
• Mathematical and budgeting skills.
• A good communicator with effective stakeholder management & conflict resolution skills.
• Project Management related Certifications (I.e. PMP – Project Management Professional Certificate) will be a plus

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

• Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

Position: Tenant Development Manager - F&B

• Working Day: Mon to Fri
• Location: HQ near Woodlands South
• Salary: Basic $4000 - $4800

Requirements:

• Diploma / Degree in Business, Real Estate or related fields with minimum 2 – 3 years of relevant working experience in tenancy management and leasing.
• Possess solid presentation skills, proficient in MS Office applications.

Responsibilities:

• Source and explore potential food tenants both locally & abroad (including new start-ups) for partnership and development through site visits and/or cold calling.
• Partner and help existing talented tenants/hawkers with passion to grow and expand operations within the food court chain.
• Track and analyse the sales performance of tenants.
• Plan and implement the tenancy mix. Being able to identify suitable tenants that fit into the desired tenant mix. Constantly strengthen and refresh food mix with new and exciting food concepts.
• Lease management and administration.

About the Role

You will be part of the Business Development department, responsible for formulating and executing tenant leasing strategies and building strong tenant relationships within our Food court/Coffee Shops.

Suitable candidate need to be highly sensitive to what is happening in the food industry market, you will be able to identify market trends, and capitalize on opportunities to secure new tenancies. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to space requirements.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

This role focuses on managing the needs analysis, innovation and implementation of new delivery models and pilots to better meet the emerging care needs and capability development plans in Dementia Care.

Manage the research and innovation of new delivery models and pilots to better meet emerging needs and new trends.

• Conduct research and horizon scanning to identify emerging trends, service gaps, and project needs.
• Drive the engagement and partnership with stakeholders to identify opportunities for collaboration that is in line with the Community Mental Health Division’s work-plan.
• Manage and engage the clinical experts and clinical team to provide clinical inputs to Ministries/agencies and other Divisions for the purpose of policy review and service planning.

Manage the development of training courseware, additional support and resources on dementia care topics.

• Lead the team in conducting a landscape review of unmet capability needs and identifying specialised training opportunities.
• Design and develop new training courseware (in different modalities) to equip CMH partners with specialised knowledge and skills.
• Engage the subject matters experts and the training workgroup to collaborate on training courseware development.
• Develop the Train-the-Trainer model to step up training delivery.

Develop and implement appropriate caregiver support services and enablers in the community care sector, to better support caregivers of persons living with Dementia.

• Lead team in review of caregiver programmes and assessment tools, and evaluate the feasibility of incorporating successful caregiver support elements into other existing Dementia care services.
• Lead team in the research, design and pilot of appropriate support models for caregivers of persons living with Dementia (e.g. night respite), to enhance accessibility and relevance of services for caregivers.

Job Requirements:

• Bachelor’s Degree in healthcare related discipline, with preference for Dementia care and training qualification.
• At least 8 years’ experience in healthcare or community care sectors with 2 years in managerial capacity.
• Prior experience in Dementia care or geriatric areas is essential.
• Experience in capability development, programme implementation and/or programme management.
• Able to work well with groups from diverse backgrounds.
• Able to multi-task and possess strong analytical, problem solving and project management skills.
• A self-starter with strong learning ability, who is resilient, adaptable and able to manage change and ambiguity.
• Good interpersonal and communication skills.

Purpose of Role:

We’re looking for a strategist, consultant, and implementer. The successful candidate will act as strategic partner and advisor to our Head of Property & Casualty, Asia. You will act on behalf of our P&C leadership team to manage day-to-day duties and strategic projects.

The Business Planning Manager is responsible for strategic reviews, implementation and roll out of initiatives related to our 5-year strategic plan.

The right candidate will be an expert in communication and stakeholder management experience and be at ease interacting with executive management, analyzing the P&L and influencing regional stakeholders.

This role will contribute to the long-term growth and success of our business.

Responsibilities:

• Provide strategic support to Head of Property & Casualty, Asia on short and long-term business planning, with high level of attention to detail
• Short and long-term strategic planning support to the business units that are meant to develop and capitalize business opportunities
• Support annual strategic planning and budgeting for the organization and manage and review key performance indicators
• Support Product Line Heads with key strategic projects
• Support quarterly reviews with LOB heads and business units
• Program Management - work with consultants / business units or across LOB’s to implement changes in line with our strategic plans and action items from reviews
• Preparation senior level presentations
• Review internal and external communications

Requirements:

• Proven leadership capabilities with 5+ years’ experience at a senior / executive level
• Highly analytical
• Highly numerate, with a firm grasp of financials
• Extraordinary people, partnership and team building skills
• Ability to balance strategic thinking with results focused tactical execution
• Strategic and tactical leadership of cross functional and regional projects as required to support business priorities
• Acknowledged expertise as a commercial insurance professional
• Solid experience in financial planning, budgeting and analysis
• Highly adaptable and able to quickly change direction
• Ability to quickly learn new topics
• Bachelors Degree (MBA preferred)

Job Responsibilities:

• Manage and perform Freight Forwarding Sales and Business Development by soliciting new businesses in South East Asia region.
• Lead and oversee Business Development team to achieve targets/profits.
• Design and develop retention strategies for existing customers to better manager account management.
• Establish and develop sales strategies for the organization.
• Keep abreast and monitor Air & Ocean freight rate and market trends closely.
• Prepare and report the Sales team performance to management team.
• Team up with procurement team to secure competitive price and space.
• Manage/promote in-house solutions by adopting multiple marketing tools and strategies.

Requirements:

• Minimum Degree major in Business Administration, Transportation, Logistics, Supply Chain Management or related field.
• Minimum 12 years of relevant experience in global freight forwarding company with at least 5 years’ leadership experience in new business development.
• Deep understanding on the logistics business (Air, Ocean, Local Transportation, etc)
• Ability to lead negotiations.
• Strong network connection with local transportation / Air-industry / Ocean-freight service providers in South East Asia.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

· Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

· Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

· Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

· Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

· Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

· Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

· Review high level design to ensure the application is build-able.

· Creating detailed network and system architecture diagrams.

· Perform root cause analysis in defect resolution and while debugging.

· Providing technical direction and support during large-scale organizational projects.

· Identifies reuse opportunities and designs for reuse as appropriate.

· Monitoring system performance and troubleshooting issues.

· Conducting regular system audits and software upgrades.

· Leads and guides developers in day to day activities.

· Ensuring the constant availability of technical resources.

· Maintaining and improving the technical standards and procedures to ensure system integrity.

· Collaborating with other team members and departments to understand and develop system goals and functional requirements.

· Training and mentoring junior systems engineers and other team members.

· Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

• Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

Responsibilities:

• Lead technical team in BIM operations from setting up of project to modelling to troubleshooting of model issues to ensure timely delivery of BIM model for Client’s design reviews, statutory submissions and tender documentation
• Develop project BIM execution plans, coordinate and resolve issues arising from BIM operations with other consultants
• Ensure quality and standard of BIM workflow and deliverables are met by the project team
• Review all BIM supporting infrastructure & software of the office and recommend improvement plans
• Responsible for supervising and training of BIM department
• Setting up of Corenet X workflow within the office

Requirements:

• Minimum 8-10 years’ relevant experience
• Certificate from BCA BIM modelling course or equivalent
• Diploma or Degree in Architecture / BIM or equivalent
• Demonstrate ability to follow instructions and execute and adapt to new process procedures and workflows

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

• Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.