Total 79,911 Full-time customer experience manager job vacancies in Singapore

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

As a Tax Manager you will be responsible for both Singapore and International tax matters. You will be working closely with our in-house global tax team and act as a liaison with external tax advisor.

Key Role and Responsibility:

• Global Minimum Tax Governance: Ensure compliance with international tax regulations and standards.
• Transfer Pricing Compliance Management & Advisory: Coordinate and/or prepare transfer pricing documentation in collaboration with local advisers. Manage risk assessments and prepare defense files. Review and ensure the accuracy of intragroup agreements.
• Tax Compliance Management: Oversee the preparation and filing of all tax returns to ensure compliance with local, state, and federal tax laws.
• Tax Project Management: Manage tax-related projects, ensuring timely and accurate completion.
• Tax Audit Management: Handle inquiries and manage tax audits effectively and maintain a close relationship with tax authorities to facilitate smooth audit processes.
• Collaboration with Regional Tax Teams and External Consultants: Work closely with regional tax teams to ensure alignment and consistency in tax practices and liaise with external tax consultants to obtain expert advice and support.
• Tax Controversy Resolution and Prevention: Proactively identify and resolve potential tax controversies. Develop strategies to prevent future tax disputes.
• Contract Review from a Tax Perspective: Review contracts to identify and mitigate potential tax risks.

Mandatory Requirements

• More than 10 years’ experience in the Tax Services
• Bachelor’s Degree in Tax or Accounting
• Ability to lead & work closely with stakeholders from all levels
• Excellent communication skills
• Experience in digital service and/or telecom industry
• Ability to take on challenge and work under pressure
• CA/CPA would be a plus

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

About Cynapse

Cynapse is a leading AI-driven company specializing in enterprise-grade Video Intelligence Solutions, tailored to meet the unique challenges of various industries. Our vertical-specific solutions empower organizations to enhance safety, operational efficiency, and security in complex environments such as roads, seaports, airports, and cities. By combining advanced Vision AI with Generative AI, we continually push the boundaries of video analytics, delivering insights and automation that transform operations.

Led by a global team with a proven track record of scaling startups into market leaders, we foster innovation, collaboration, and diverse perspectives. Headquartered in Singapore, Cynapse serves clients worldwide, redefining what's possible with video intelligence.

Job Description

We are seeking an experienced Product Manager to join our team, working closely with the Senior Product Manager on strategic planning, roadmap development, and execution. This role will support product initiatives, ensuring alignment with company goals, and contribute to continuous product improvement. The ideal candidate is a strategic thinker with strong communication skills and the ability to collaborate cross-functionally to deliver exceptional products that drive business growth.

Responsibilities

Product Planning and Roadmap Execution: Collaborate with the Senior Product Manager to refine and execute the product roadmap, ensuring initiatives align with market needs and business objectives.

Feature Definition and Prioritization: Assist in defining, prioritizing, and detailing product features and requirements, balancing user needs, technical feasibility, and business impact.

User Research and Feedback Analysis: Work with the Senior Product Manager to gather and analyze user feedback and market research, ensuring insights inform product decisions and enhancements.

User Experience: Act as the voice of the customer. Gather and analyze user feedback, conduct customer research, and work with design to deliver exceptional user experiences. Continuously improve product features and performance.

Cross-Functional Collaboration: Coordinate with engineering, design, marketing, and other teams to ensure smooth execution of product initiatives and timely delivery of features.

Qualifications

Minimum of 2-3 years of experience in product management or a related role, preferably as part of a collaborative product team.

Minimum 1-2 years of experience working in an Agile environment with cross-functional teams, including engineering, design, and marketing. with a strong understanding of Agile methodologies.

Proven experience in building product roadmaps, managing stakeholder expectations, and delivering products that meet market needs.

Strong analytical skills with experience in leveraging data and customer insights to drive product decisions.

Familiarity with product management tools (e.g., JIRA, Confluence) and design collaboration tools (e.g., Figma).

Personal Competencies

Innovative, motivated, quick learner, and ability to work with minimum supervision.

Thrives in a dynamic and fast-paced environment, quickly adjusting to shifting priorities and requirements.

Strong customer empathy and the ability to translate user needs into impactful product features.

Demonstrates a collaborative mindset, with the ability to work effectively under the guidance of the Senior Product Manager and within cross-functional teams.

Attention to detail, curiosity, and passion for technology.

Excellent communication and collaboration skills to work effectively with senior product leadership and cross-functional teams.

Benefits

Competitive base salary and a generous stock option package

Unique opportunity to work with a talented global team on cutting edge technologies

informal and exciting work environment with flexible hours

Due to the nature of the role, the position is considered for candidates who are based in Singapore

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

Ensure high levels of customers satisfaction through excellent service

Complete store administration and ensure compliance with policies and procedures

Maintain outstanding store condition and visual merchandising standards

Guide factory safety standard operation, ensure video quality and safety supervision

Reasonable arrangement of workers' work and rest time

Able to coordinate the deployment of work

Be familiar with every link of food processing and manufacturing to ensure food quality and safety.

Familiar with company food sales.

Company Description

AGG Global Pte Ltd is a dynamic agency based in Singapore, combining youthful energy with decades of experience. The company has a proven track record of delivering award-winning projects, results-driven campaigns, and large-scale international events for globally renowned brands.

Role Description

This is a full-time on-site role as an Event Manager in Singapore. The Event Manager will be responsible for managing client relationships, coordinating event logistics, overseeing project timelines, and ensuring the successful execution of events. Additionally, the Event Manager will be responsible for budget management and post-event evaluation.

Qualifications

• Excellent client relationship management and communication skills
• Identifying new business opportunities, suggest company services that maximize client satisfaction
• Experience in event coordination and logistics
• Strong project management and organizational skills
• Ability to handle multiple projects and prioritize tasks effectively
• Experience in budget management and financial reporting
• Proficiency in event planning software and tools
• Attention to detail and ability to ensure quality and accuracy
• Ability to work in a fast-paced and dynamic environment
• Experience in the marketing or events industry is a plus
• Be involved in projects pre-production, production and post-production process

What we offer

At AGG Global Pte Ltd, we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits include:

• Competitive salary
• Hospital and Surgical insurance
• Medical
• Opportunities for career development and professional training

If you are excited about this opportunity and believe you have the skills and experience to excel as an Event Manager, we encourage you to apply now.

Responsibilities:

Plan, execute, monitor and control works program and activities for projects including:

• Leading the project team in day-today operation
• Monitoring of project budget
• Liaise with consultants, main contractors, clients and relevant authorities
• Attend regular site meetings
• Supervise and monitor the site labor force and the work of subcontractors
• Oversee quality control and safety and health matters on the site
• Resolve any or other site related technical problems encountered.
• Any other duties delegated from head office, from time to time

Requirements:

• Bachelor Degree in Civil Engineering or its equivalent, recognised by PE Board Singapore preferred
• At least 10 years’ relevant experience in bored piling works in similar capacity
• Excellent communication skills and able to work with employees at all levels
• Ability to interface with internal and external customers
• Able to deliver in a fast pace environment and work under pressure

Responsibilities

• Establish working relationships with key clients and stakeholders and become a trusted advisor who will understand their requirements and challenges
• Manage client's IT and business satisfaction in the delivery of IT services and ensure profit objectives are met
• Provide leadership to business development teams in identifying new business opportunities and manage end-to-end sales cycle, particularly in growing existing business in the account
• Engage with principal, partners, and suppliers in sales activities on IT products and services of the Company
• Ensure sales targets are achieved and maintain good customer rapport
• Monitor market conditions and recommend pricing and market strategy
• Investigate customer's complaints on quality, delivery, service etc and provide corrective measures
• Present, negotiate and prepare contracts, quotations, etc

Requirements

• Minimum a Diploma in IT or equivalent
• 1 year of working experience preferably in IT sales or business development role
• Possess strong initiative, people networking and creativity skills
• Proven sales track record
• Disciplined and driven to develop sales account plans and upkeep sales forecast & hygiene

Responsibilities

• Manage all financial aspects of projects through ongoing job forecasting
• Oversee pre-con meetings to ensure successful handoff from estimating to field
• Collaborate with prefabrication and design departments
• Set clear goals and expectations to foreman
• Negotiate and resolve all customer's concerns
• When necessary, estimate change orders for assigned projects
• Manage all jobs closeout procedures
• Conduct post project reviews to determine areas for future improvements
• Provide coaching/counselling to foreman
• Develop/maintain network of professional relationships within our industry
• Responsible for overseeing the design, installation and supply of electrical systems
• Draw up daily schedules, time allocation, resources and budget
• Manage staff to ensure work is completed on time to a high standard

Requirements

• Minimum relevant Diploma and above
• Minimum 5 years experience
• Good organisation, communication, administrative skills
• Excellent attention to detail

Provide professional advice to project teams on safety and health issues, conduct site safety audits / inspections, safety training, contribute articles for in-house publications and conduct research on the latest developments in the area of safety and health.

The main roles and responsibilities are:

• Design and implement emergency preparedness and contingency plans including periodic drill exercise for all type of emergencies
• Ensure that safety standards are maintained, implemented to best practice at all times and continually seek improvements in safety standards
• Ensure construction activities on site are performed in accordance to the required Meinhardt standards and statutory requirement.
• Maintain relevant safety records, records and certificates required for sites.
• Ensure the company health and safety are implemented consistently across the organization
• Liaise with governmental agencies in regard to regulatory requirement
• To lead investigations for all types of incidents (medical treatment case, first aid case, restricted work day case, fatality and potential >RAM 3 near misses and unsafe conditions and actions) and recommend corrective actions effectively preventing recurrence of event. This includes having a strong reporting and investigation skills.
• Facilitate safety trainings, monitor and conduct courses as required including evaluation.
• Advise Management in all matters pertaining to safety and health including compliance with Singapore legislation’s on health, safety & environmental (FMA, OHSA & EQA)
• Conducting/ assisting in work place health and safety inspections and audits.
• Responsible on the effective implementation and closure of associated corrective/ remedial action.
• To prepare & provide monthly reporting for review by Regional HSEQ Manager
• Driving the project team building the safety culture in project site including promotional campaigns and behavioral based approach trainings.
• To review Contractor Project Safety Plan and ensure efficient implementation throughout the project cycle

Requirements

• Degree in Health, Safety and Environment/ Electrical or Mechanical Engineering/ Civil/ Construction/ Structural.
• Registered Safety & Health Officer (SHO) with MOM
• At least 10 year(s) of working experience in the related field is required for this position.
• Preference of candidates who have knowledge about building and facilities management
• Possess negotiation, analytical, problem-solving and leadership skills
• Able to work effectively with multiple constituents, including peers, executive management, and senior management
• Able to work under pressure and cope with tight deadlines
• Must be independent, resourceful, and good team player
• Possess good initiative, interpersonal and strong communication skills.

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours &days : 6 days work week, off on Sunday,8:30am to 5:30pm.
• Working location - Ubi

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

About EON Consulting & Training Pte Ltd:

Established in 1996, EON Consulting & Training Pte Ltd specializes in providing human capital consulting and training services to organizations in Singapore. Our mission is to build human capital capability and capacity through organizational development solutions. We are committed to fostering growth, inspiring excellence, and transforming challenges into opportunities.

Key Duties and Responsibilities

1. Office and operational IT and equipment management

2. Procurement and Office Environment

3. Human resources management

4. Financial management

5. Corporate support

Prerequisites:

- Bachelor's degree in Business Administration, Management, or related field

- Minimum 5 years of experience in an administrative management role

- Proven track record in office management and procurement

- Experience in a B2C office environment a plus

Competencies:

- Strong organisational and multitasking skills

- Excellent communication and interpersonal skills

- Proficiency in MS Office Suite (Word, Excel, PowerPoint)

- Ability to manage multiple projects and deadlines

- Knowledge of office management software and tools

Attitudes:

- Professional: Conduct business at the highest technical and ethical standards

- Service to Others: Always trying to help and be useful to others

- Resilience: Responsive and resourceful in adversity

- Excellence: A life-long learner, always seeking better ways to do things

Join us at EON Consulting & Training Pte Ltd, where we transform challenges into opportunities and inspire excellence. Apply now and be a part of our journey to excellence!

We are Asia-Pacific’s largest pan-regional pure-play life science, innovation and R&D real estate platform, backed by an Australian headquartered multinational real estate company and leading US private equity growth investor. The platform focuses on investing, acquiring, developing, constructing, managing, and operating real estate projects in fast-growing life sciences, innovation and R&D real estate markets in Asia-Pacific. The company operates within two main segments – a high-barrier-to-entry life sciences project construction management business and a specialized investment management business. Since the 2000s, the project construction management business has worked on over 200 projects in Asia-Pacific for more than 100 blue-chip life sciences and pharmaceutical companies, with many repeat clients. The investment management business currently manages ~SGD 2 billion of AUM on behalf of institutional investors, with strong aspirations for growth within the region.

We are looking for a Facilities Manager to join us!

The Facilities Manager is responsible for maintaining high standard of operations and maintenance of the assets, leading operational staff to deliver, monitoring the administration and processing of documents and fees to ensure Company and statutory standards are met, and acting as the primary stakeholder liaison to support the operations of the property.

Key Accountabilities:

Procurement, Contract Delivery, and Vendor Management

The Facilities Manager is responsible for procuring services and managing service contractors to deliver high standards of services.

• Manage and support Procurement Executive in sourcing and negotiations with reliable and reputable vendors / suppliers / utilities providers;
• Review and/or prepare tender documents, budgets, calling of quotations, evaluation of bid proposals including undertaking cost comparisons and preparing recommendation of awards for contractors / vendors;
• Review and/or prepare and issue Services Contracts / Purchase Orders / Work Orders / Letter of Award in a timely manner;
• Manage daily procurement and contract administration requirements;
• Review and/or prepare evaluations and recommendations for approval of Variation Orders;
• Review and/or prepare certifications of sub-contractor / vendors’ payments claims & final accounts,
• Ensure the term contracts are renewed and bulk tenders are called in timely manner;
• Maintain and update the procurement database;
• Monitor costs against budget;
• Work closely with the Property Management department on the procurement of goods and services required;
• Liaise closely with Finance for the monthly closing;
• Work closely with the project teams and relevant business partners to ensure successful delivery of project objectives;
• Assist Management in all contractual and costing matters;
• Prepare and submit regular reports as required by the Business; and
• Undertake any other ad hoc duties as assigned by the management

Asset Operations and Maintenance

The Facilities Manager is responsible for supporting the Asset (Building) property management teams to ensure smooth day-to-day operations, including both soft services, i.e. housekeeping, security, landscaping, pest control, waste management etc. and hard services, i.e. building works, mechanical and electrical systems.

• Ensure safety, functionality and cleanliness of portfolio premises;
• Develop and implement maintenance schedules for building Works and M&E systems;
• Engage professional services providers to undertake the mandatory regulatory inspections e.g. periodic structural and façade inspections;
• Develop strategies, set realistic targets, oversee and lead the operation team to achieve operation excellence;
• Ensure all services and systems are operating according to standard at all times, including but not limited to trouble shooting, visiting to sites and assets regularly, actively engaging relevant teams and stakeholders, and attending to complaints;
• Identify any gaps and opportunities, develop solutions (including exploring new technologies/ innovative ideas) and execute plans to improve operations; and
• Lead and manage facilities’ operations personnel including recruitment, mentoring, identifying training opportunities to enhance competency levels, undertaking performance reviews etc.

Tenancy Delivery

The Facilities Manager is required to coordinate with relevant teams to ensure smooth delivery for tenants.

• Understand and able to review building works, mechanical and service design drawings and specifications;
• Identify defects and manage rectification works required, including but not limited to procurement of works, organizing hoardings, signages and security, liaising with shopfitters and contractors, managing loading/ unloading, parking, etc.
• Ensure Tenants’ compliance with obtaining the required statutory permitting approvals prior to commencing works and upon completion; procure and maintain copies of all relevant regulatory approvals and permits for the tenancy renovation works.

Operational Assurance

The Facilities Manager is required to be familiar with relevant company and statutory requirements, and apply the knowledge in managing operations services, systems, and processes to ensure compliance at high standards.

• Understand company and statutory requirements on all aspects i.e. operational health & safety, sustainability, risk management, asset operations etc., assist in the development and implementation of all relevant documents, process, systems, audits and assessments, and training, to ensure that the assets adhered to these requirements and policies; and
• Notify, investigate and manage incidents and claims, including preparation and submission of reports as per company procedures.
• Develop and implement contingency plans for facility related emergencies in accordance to the Group Business Continuity Plan as well as conduct the relevant drills and training sessions for staff.

Financial Management

The Facilities Manager is responsible for managing budgets for overall operations and various projects.

• Provide regular financial reporting on overall asset operations and all projects including budget, commitments and expenditures, forecast final cost, cash flow, and other relevant parameters;
• Assist with review and monitor the budgeting, forecasting and management of OPEX, CAPEX, Sinking Fund budgets and provide operational financial inputs in developing necessary reports, including operation budget, annual business plan, asset review reports, where applicable.

Essential requirements for this role :

• Degree or Diploma in quantity surveying, procurement, supply chain management, estate management, building, engineering, mechanical or related discipline
• Strong experience in managing hard and soft services, with minimum 7 years of experience in procuring and managing facilities and M&E systems
• Strong building operations and technical experience with risk management focus
• Strong financial management skills, with experience in managing budgets
• Excellent people management, with minimum 3 years of experience in leadership roles
• Excellent stakeholder management, with minimum 3 years of experience in working with relevant stakeholders
• Experience with innovative solutions and technologies in assets is an advantage
• Experience in using Yardi is an advantage
• Experience in asset planning and management is an advantage.

We love a challenge and solving problems. Our clients come to us when it’s important: to handle complexity, drive diversity, offer strategic and long-term value, and to create innovative solutions.

Lendlease is a diverse, flexible, and inclusive employer of choice. We engage, enable, and empower our people. Inclusion sets us all up for success.

If you feel this position is suited to your skills, experience, and career aspirations, please apply on the link. To find out more about us and to explore all other opportunities visit www.lendlease.com/careers

Job Purpose:

The HR Manager will lead and manage the human resources function, overseeing operations across multiple business units and ensuring alignment with overall strategic objectives. Working closely with our team in Indonesia and other regional offices, the role will focus on developing and implementing HR strategies that support the group’s business goals.

Key Responsibilities:

1. Talent Acquisition and Management:

• Oversee recruitment, selection, and onboarding processes to attract and retain top talent across all levels.

• Manage talent development initiatives, including training, career progression, and succession planning.

2. Compensation and Benefits:

• Design competitive compensation and benefits packages, aligned with industry standards and group policies, in collaboration with finance.

• Manage payroll functions and oversee compliance with relevant employment laws in each region.

3. Performance Management:

• Implement and oversee performance appraisal systems and support management in setting clear KPIs and development goals.

• Provide guidance on performance improvement plans to ensure consistency in approach across business units.

4. Compliance and Policy Management:

• Ensure compliance with all HR-related legal requirements across Singapore, Indonesia, and other operational regions.

• Develop, implement, and monitor HR policies and procedures to maintain consistency and fairness.

5. Employee Relations and Culture Development:

• Foster a positive work culture and ensure alignment with the group’s values and mission.

• Act as the primary contact for employee relations issues, providing guidance and support to managers and staff.

6. HR Metrics and Reporting:

• Track and analyze HR metrics, preparing reports for senior management to assess the impact of HR initiatives.

• Use data-driven insights to recommend HR improvements and drive organizational performance.

7. Strategic HR Planning:

• Develop and implement HR strategies, policies, and programs that align with the group’s growth and long-term objectives.

• Partner with senior management to forecast HR needs based on business plans and ensure consistent HR practices across all units.

8. Collaboration with Indonesia HR Team:

• Coordinate with the Indonesia HR team to streamline processes and leverage regional expertise.

• Ensure consistent application of group-wide HR policies while respecting local practices.

Qualifications and Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or HR certification is a plus.

• Experience: Minimum of 5 years of HR experience, with at least 2 years in a HR role overseeing multiple business units.

Job Summary:

The Construction Project Manager for heavy work is responsible for planning, coordinating, and managing all aspects of heavy construction projects, ensuring they are completed on time, within budget, and according to the specified quality standards. This role involves overseeing large equipment, managing teams, liaising with clients and subcontractors, and ensuring compliance with safety regulations and industry standards.The Construction Project Manager for a Power Grid Project is responsible for overseeing and managing the construction and installation of infrastructure for power transmission and distribution networks. This role ensures that power grid projects are executed safely, efficiently, and within the specified time and budget constraints, while maintaining high standards of quality and regulatory compliance.

Key Responsibilities:

Project Planning and Execution:

• Lead the planning and execution of power grid construction projects, including substations, transmission lines, and distribution systems.
  Develop detailed project plans, schedules, and resource allocation, ensuring adherence to technical specifications and safety standards.
  Coordinate with engineers, designers, and contractors to establish project scope, milestones, and timelines.

Budget and Cost Management:

• Prepare and manage the budget, monitor costs, and control expenditures to ensure the project stays within financial limits.
  Approve and track purchase orders, change orders, and invoices related to the project.
  Ensure procurement processes align with the project budget and schedule.
  

Team Leadership and Coordination:

• Manage project teams, including engineers, technical staff, subcontractors, and labor forces.
  Conduct regular team meetings to ensure effective communication and keep all stakeholders informed of progress.
  Provide leadership and mentorship, fostering a collaborative and safe working environment.
  
• Safety and Compliance:Ensure compliance with all relevant regulatory requirements and safety standards, including OSHA and local energy regulations.
  Implement and enforce site-specific safety plans to prevent accidents and ensure a safe work environment.
  Conduct regular safety audits, site inspections, and meetings to address any hazards or concerns.
  

Quality Control and Assurance:

• Monitor the quality of construction and installation, ensuring adherence to technical drawings, codes, and standards.
  Oversee inspections and testing to ensure proper functionality and compliance with project specifications.
  Identify and resolve any quality issues during construction, coordinating with engineers for any necessary design changes.
  

Risk Management

• Identify potential risks related to site conditions, weather, supply chain disruptions, or safety hazards.
  Develop and implement strategies to mitigate risks, including contingency plans for unexpected delays or issues.
  Monitor progress and adapt plans to ensure that potential challenges are managed proactively.
  

Client and Stakeholder Communication:

• Serve as the primary point of contact between clients, regulatory bodies, contractors, and other stakeholders.
  Provide regular project status updates to clients, ensuring transparency regarding timelines, progress, and budget.
  Manage project documentation, including reports, permits, contracts, and approvals, ensuring all required paperwork is completed accurately and on time.
  

Project Closeout:

• Oversee the final stages of the project, including system testing, commissioning, and operational handover.
  Ensure all documentation is finalized, including as-built drawings, operation manuals, and any regulatory certifications.
  Conduct post-project evaluations and provide ongoing support for troubleshooting or maintenance after project completion.

Final Project Delivery:

• Ensure all final inspections and project handovers are completed.
• Manage the final closeout process, including ensuring that all paperwork, permits, and certifications are completed.
• Provide post-construction support and resolve any issues that arise after project completion.

Experience:

• 10+ years of experience in managing power grid construction projects, transmission line installation, substation construction, or similar heavy electrical infrastructure.

Physical Requirements:

• Ability to work in varying weather conditions and on construction sites.
• Ability to perform site inspections and walk the project site regularly.
• Ability to work in various environments, including outdoors and in challenging weather conditions.
• Willingness to visit construction sites frequently for inspections and progress reviews.

Additional Requirements:

• Strong decision-making ability with a focus on safety, quality, and project completion.
• Flexibility to adapt to changes in project scope, schedule, and budget.
• Availability for extended working hours when needed to meet deadlines or manage urgent issues.
• Site Inspections:Ability to walk extensively on construction sites, which may include uneven surfaces, rough terrain, and the need to inspect various structures.
  Climbing ladders or scaffolding to assess work at height.
  Ability to navigate confined spaces or areas with limited accessibility, such as inside buildings under construction, utility tunnels, or machinery rooms.
  

Weather Conditions:

• Ability to work outdoors in various weather conditions, including extreme heat, cold, rain, or snow.
  Comfortable working in inclement weather while adhering to safety protocols to ensure project continuity.
  Willingness to perform site visits or inspections regardless of weather, ensuring safety is maintained.
  
• Physical Stamina:Ability to stand or walk for long periods during site inspections, meetings, and construction oversight.
  Ability to lift and carry objects up to a certain weight limit (typically 20–50 lbs), such as reports, blueprints, or other materials needed for work at the site.
  

Manual Dexterity:

• Comfortable handling construction tools or equipment during inspections or evaluations of on-site work.
  Ability to operate communication devices (radios, smartphones, tablets) or laptops, especially in environments with physical constraints, such as limited desk space or during travel across the site.
  

Physical Coordination:

• Ability to coordinate movements on busy, crowded construction sites, including avoiding moving machinery, workers, and vehicles.
  Ability to safely navigate heavy equipment areas and communicate effectively with construction teams while maintaining a clear understanding of site dynamics.
  

Height and Confined Space Tolerance:

• Ability to work at heights, including elevated platforms, towers, or cranes, to oversee operations from different vantage points.
  Tolerance for confined spaces if required for certain inspection tasks (e.g., vaults, underground spaces, or narrow utility spaces).
  

Attention to Safety:

• Ability to adhere to personal protective equipment (PPE) requirements, including hard hats, safety glasses, gloves, steel-toed boots, and fall protection gear.
  Maintain constant awareness of surroundings on construction sites, ensuring safety for oneself and others working in the area.
  

Travel:

• Willingness to travel between multiple construction sites, sometimes requiring overnight stays or long-distance travel by car, plane, or other means of transportation.
  Ability to handle extended hours on-site, including occasional nights or weekends, depending on the project deadlines and construction schedules.
  

Stress Management and Adaptability:

• Ability to manage physical and mental stress during high-pressure situations, such as tight deadlines or unexpected challenges on the construction site.
  Ability to adapt to changing site conditions, such as shifting schedules, emergency repairs, or unplanned environmental or logistical issues.
  

Hearing and Vision:

• Adequate vision for observing and inspecting project progress, blueprints, safety signage, and physical conditions of construction work.
  Ability to hear and communicate clearly in noisy environments (e.g., near machinery, generators, or heavy equipment).
  

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The Product Manager is responsible for the development and implementation of strategic plans for the assigned categories to achieve the company’s financial goals and objectives, improve market share, customer satisfaction, and productivity performance measures for the company.

• Achieve category sales, profit, income goals and objectives by developing and implementing business plans for the assigned categories
• Develop, implement, and manage an optimum product mix that focuses on customers’ needs
• Develop and implement promotional trade plans that bring excitement and incremental sales and profitability to the stores
• Maintain strong supplier partner relationships in the pursuit of the growth of business
• Manage sourcing of the right products internationally, which fits the demands of local customers
• Perform periodic range reviews to maximize the sales and profitability performance
• Develop and implement a competitive pricing strategy that delivers value to our customers
• Establish collaborative retailer/supplier relationships to maximize income/terms/discounts to improve sales and profitability of the category
• Ensure compliance with the Company’s policies including but not limited to the product inventory management process
• Achieve reduction in shrink budget objectives through disciplined buying and inventory management processes
• Extract and prepare weekly analysis reports for submission to Senior Management
• Any other ad-hoc projects or duties as assigned

About You

• Degree / Diploma in Business, Retail Management and/or a related field
• Min. 3 - 5 years of experience in sourcing and buying, category management, account management, etc.
• Excellent communication skills to collaborate with the internal team, external vendors, and stakeholders

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines

Job Description:

• Lead the project team in the delivery of the project.
• Control the time, cost and quality of the project.
• Plan and coordinate all aspects of the construction process.
• Management of the construction project in order to meet the construciton timeline with cost efficiency without compromising quality and safety.

Requirements

• Possess bachelor’s degree in civil engineering or construction related degree
• Minimum 5 years of experience in completed condominium or large projects as Project Manager

1. Primary Responsibilities

• Project Maintenance Management: Oversee maintenance teams’ tasks across multiple project sites, ensuring timely, cost-effective, and quality service.
• Scheduling & Planning: Develop, schedule, and rectification procedure and ensure timely repairs.
• Budgeting & Cost Control: Manage maintenance team expenditures and track expenses, and identify cost-saving measures.
• Quality Assurance: Ensure maintenance team meets industry standards, client requirements, and conmpany’s quality guidelines.
• Risk & Compliance: Ensure adherence to safety protocols, compliance with regulatory and company standards, and mitigate risk on project sites.
• Client Liaison: Act as the primary contact for clients and consultants concerning maintenance and defect rectification.
• Vendor & Supplier Coordination: Manage relationships with suppliers, negotiate service contracts, and ensure materials meet project specifications.

2. Leadership and Team Management

• Team Supervision: Lead and manage maintenance staff, including training, scheduling, and performance evaluations.
• Training & Development: Ensure that maintenance personnel are trained in safety procedures, equipment handling, and troubleshooting.
• Performance Monitoring: Regularly assess team performance, address any gaps, and promote staff development and skill enhancement.

3. Technical Skills and Knowledge

• Technical Knowledge: Deep understanding of construction technology and method used in the industry and expertise in their maintenance and preventive requirements.
• Problem Solving: Diagnose and resolve maintenance issues efficiently to minimize inconvenience to client.
• Safety Standards: Strong knowledge of workplace safety and health regulations, particularly in construction site.
• Software Proficiency: Familiarity with relevant software for planning and record-keeping.

4. Reporting & Documentation

• Maintain accurate records of maintenance activities, including work orders, inspection reports, and incident logs.
• Provide regular updates and detailed reports to management and clients on equipment performance, maintenance costs, and any challenges.

5. Qualifications

• Education: Degree in engineering, facilities management, or related field.
• Experience: At least 7-10 years of experience in a maintenance role, with prior leadership experience preferred.
• Skills: Strong communication, negotiation, and project management skills.

6. Key Competencies

• Analytical Thinking: Ability to assess needs and identify areas for improvement.
• Attention to Detail: Precision in inspection, rectification procedures, and adherence to protocols.
• Time Management: Efficiently prioritize tasks and manage resources to meet deadlines.
• Adaptability: Ability to handle unexpected challenges and adjust maintenance plans as needed.

Duties & Responsibilities

• Ensures overall planning, organization, direction, coordination and control of all operations to meet the project objectives.
• Plan and prepare all project activities - drawings, schedules, risk assessments, method statements, etc.
• Monitor progress of each project and resolve any problem that arises, including site issues.
• Ensures project execution is within the cost, time, quality and technical objectives.
• Enforce the implementation of operation, quality, safety and environmental policies of the company amongst the projects team.
• Liaise with colleagues, Consultants, Clients, Suppliers and Sub-Contractors.

Job Requirements

• Bachelor's Degree in Civil Engineering recognized by the Professional Engineers Board (PEB), preferably from a local university,
• Minimum 10 Year(s) of working experience in the management of complex water infrastructure projects of at least S$50mil,
• Possess good communication and interpersonal skills with clients like PUB, NEA, consultants, suppliers, subcontractors and colleagues,
• Have strong sense of ownership and responsibility, can manage project safety, schedule, costing efficiently and effectively, ensure on time delivery.
• Team player with intercultural sensitivity

Responsibilities

• Ensures overall planning, organization, direction, coordination and control of all operations to meet the project objectives.
• Monitor progress of each project and resolve any problem that arises, including site issues.
• Ensures project execution is within the cost, time, quality and technical objectives.
• Manage a team of EICA Engineers for Electrical, Instrumentation, Control and Automation (EICA) design for water and wastewater treatment projects.
• Manage the procurement, costing and delivery of electrical software and hardware required
• Manage automation programming according to clients’ technical specifications
• Arrange control panel and equipment assembly, testing, and installation at construction site
• Manage a team of Engineers and Technicians to attend to EICA breakdowns with diagnosis and solutions
• Attend meetings with Clients, Consultants, and Sub-Contractors for technical clarifications and arrangements.
• Manage records of EICA design, drawings, and document systematically
• Provide support and assistance to Sales Department and Maintenance Team
• Other ad-hoc assignments.

Requirements

• Bachelor's Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• Minimum 15 years working experience at membrane base water treatment plant, preferably
• Proficient with Schneider / Siemens / Allen-Bradley software
• Well-versed with SCADA and HMI
• Excellent communication skill
• Good personality and team spirit

Our client is a leading provider of Industrial Intelligence solutions, operating across Asia, the Middle East, and Central Asia. They are currently seeking a dynamic and experienced Project Manager to oversee the successful delivery of key milestones for significant infrastructure projects.

Key Responsibilities:

• Serve as the primary point of contact for LTA, SMRT, and other stakeholders, managing both technical and operational aspects of project execution.
• Facilitate weekly interface meetings with LTA, SMRT, and relevant parties to address interfacing challenges and track progress.
• Coordinate with contractors, consultants, government bodies, and internal teams to ensure seamless project implementation.
• Manage comprehensive project documentation, including system interface designs, site construction drawings, and technical specifications.

Qualifications and Experience:

• A proven track record in project management within LTA-MRT projects or similar large-scale infrastructure endeavors.
• Familiarity with BIM (Building Information Modeling) tools.
• Proficient in using Putty, WinSCP, and Wireshark software.
• Solid understanding of communication protocols such as TCP/IP and Modbus.
• Bachelor’s degree in Civil, Electrical, Mechanical Engineering, or a closely related discipline.

Preferred Skills:

• Prior experience with railway or infrastructure project engineering will be highly advantageous.
• A mindset driven by initiative and intellectual curiosity, coupled with excellent organizational capabilities.

If you are passionate about project management and eager to contribute to transformative infrastructure projects, we would love to hear from you!

We look forward to welcoming a dedicated professional to our client's team!

ob Description & Requirements

Job Description:

· Report to the Project Manager

· Overall in charge of site coordination.

· Lead a team of operation staff in daily operations.

· Manage and oversee the day-to-day construction activities of the project.

· Monitor and control the general workers' deployment on-site.

· Maintain and manage site storage areas for building materials and equipment.

· Maintain site access throughout the construction period.

· Planning ahead to prevent the problem on-site before it occurs, planning the delivery and storage of equipment and materials.

· Ensure progress of work is within budget and timelines as well as quality and safety objectives.

· Control and monitor work progress and resources.

· Monitor and control material wastage.

· In-depth understanding of project specifications, technical details, and construction drawings.

· Carry out work scheduling, material requisition planning, project coordination, and documentation.

· Ensure timely completion and good quality of works & carried out safely and WSHE regulations are complied with.

· Provide proper guidance and training to junior staff.

· Other ad-hoc duties as assigned by the Immediate Supervisor/ Management.

Job Requirement:

• Proven experience as Site Manager
• In-depth understanding of construction procedures and material and project management principles
• Familiarity with quality and health and safety standards
• Outstanding communications and negotiation skills
• Excellent organizational and time-management skills
• A team player with leadership abilities
• Advances time management and analytical skills
• Excellent client-facing communication skills
• Candidate must pass at least Degree in Civil Engineering or equivalent. Diploma holders or equivalent with relevant experience BSc/BA in Engineering (Civil) or Engineering (Metal Fabrication/Tool & Die/Welding) or relevant field (Degree is recognized by BCA will be an advantage)
• 5 years' experience in Site Management (Metal Works)

· Required language(s): English & Mandarin (in order to handle queries and feedbacks from English & Mandarin speaking associates, clients and customers)

• ONLY Singaporean need apply.