Total 79,967 Full-time customer experience manager job vacancies in Singapore

Job Description:

· We are looking for a creative marketing manager to promote our company’s services

· Understand Installation of semiconductor process tools in the cleanroom

· You will be developing and executing marketing strategies to promote our company’s services.

· needs a high level of energy and motivation.

· Generating new business leads.

· Excellent communication, collaboration, and leadership abilities.

· Performing market research to find new opportunities

· Handling customer feedbacks

· Build strategic relationships and partner with key industry players and vendors

· Work closely with the Project Manager

· Problem-solving skills

· Any other ad-hoc duties as assigned.

· BSc degree in Marketing or related field

Job Description:

• Responsible for overall fund administration and valuation of the managed funds together with the various service providers;
• Responsible for the year-end financial statements and annual audit together with the external auditor;
• Responsible for overall fund operations, including investor on-boarding, capital calls, distributions and financial reporting;
• Responsible for regulatory compliance on financial matters including tax filing, financial reporting and other relevant matters.

Job Requirement:

• Bachelor's degree in Accounting, Finance, or a related field;
• Minimum 7-9 years of experience in accounting and fund accounting / administration;
• CPA or equivalent certification is highly desirable;
• Accountability, detail-oriented, communication skills and a collaborative mindset.

• 10 mins walking distance from Katong Park MRT Station.
• AWS + Variable Bonus.
• Club benefits.

Responsibilities;

• Assist Director of Finance in planning, organizing and executing financial tasks and projects of the Club
• Lead and mentor the Finance team, fostering a collaborative and high-performance environment.
• Review, evaluate financial statements, reports, and processes to ensure accuracy and compliance
• Complete financial reports, lead the month-end closing process and conduct monthly financial forecast.
• Develop and implement plans for budgeting, forecasting, and reporting.
• Provide financial insight and analysis to drive the business performance of the organization.
• Manage year end audit process, impairment assessment and attend to audit queries
• Ad-hoc duties assigned by management.

Requirements;

• Degree in finance and accounting or related fields
• ACCA or CPA Singapore equivalent.
• Minimum 3 years of work experience as a Finance Manager
• Meticulous and analytical with data
• Ability to work under pressure and meet tight deadlines.
• Immediate starters will be an advantage.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

EA License Number: 02C4944
Registration Number: R21103235
EA Personnel: Ryan Teo Shun Xiang

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Job Summary:

The Contracts Manager is responsible for overseeing the review, negotiation, drafting, implementation and maintaining the contracts within the organization. The Contract Manager will assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations. The Contracts Manager is expected to ensure that contracts are properly executed in compliance with company policies, industry standards, legal requirements, and mitigate risks to our company. The Contracts Manager will work closely with project teams, clients, subcontractors, and suppliers to ensure the successful delivery of marine construction projects on time and within budget. The Contracts Manager also plays a key role in protecting the organization's interests, promoting successful business engagements and conduct periodic contract performance review.

Job Responsibilities:

• Assist Senior Management in formulation of business strategies. Assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations.
• Implements and manages the Contracts Department in all Pre and Post Contracts administration and Pre and Post Tender covering Procurement works.
• Oversees and work with the team on cost planning and preparation of tender submission.
• Oversees the team on invitation for quotations, negotiations, evaluation, recommendation, and confirmation.
• Engage various stakeholders to draft, review, negotiate, and implement contracts for marine construction projects, ensuring accuracy, completeness, and compliance with legal regulations, all terms and conditions are favourable and in alignment with company objectives. This includes analysing contractual obligations, terms of payment, deliverables, and any associated risks.
• Identify potential risks related to contracts and projects, implementing strategies to mitigate these risks.
• Check monthly progress claims.
• Evaluate subcontractor payment claims.
• Attend Client and Project Site Meetings. Meet with Clients and Consultants to discuss project, cost matters and variation orders.
• Collaborate with project managers, engineers, and other stakeholders to ensure contract terms are followed and project milestones are met.
• Monitor project budgets and expenditures, ensuring compliance with contract terms and identifying opportunities for cost savings.
• Provide legal advice and support to functional units including drafting of contracts, negotiation, and contracts documents administration.
• Liaise with internal and external lawyers for dispute resolution.
• Drafting contractual letters to the Clients, Consultants, Subcontractors on Extension of time claims, etc.
• Maintain detailed records of all contract-related activities and provide regular reports to senior management on contract status, risks, and issues.
• Conduct periodic evaluations to assess contract performance, identify areas for improvement, and drive value optimisation.

Job Requirements:

• Bachelor’s degree in Construction Management, Engineering, Business Administration, or a related field.
• At least 8 -10 years of experience in contract management in construction industry, including experience with large-scale projects.
• Legal knowledge and experience with contracts are highly preferred.
• Maintain a high level of professionalism, integrity, and ethical conduct to handle confidential and sensitive information, and adherence to ethical standards for establishing trust and credibility.
• Strong negotiation, communication, and organizational skills; proficiency in contract management software and tools.
• Strong analytical and problem-solving abilities to analyse complex contract terms, identify potential risks, and develop solutions to mitigate them.
• Meticulous attention to detail to accurately review, draft, and administer contracts. A keen eye for identifying inconsistencies, errors, or potential issues is vital to maintain contract integrity.
• Capable of prioritizing tasks, meeting deadlines, and managing contract-related workflows efficiently.
• In-depth understanding of marine construction processes, industry standards, and regulatory requirements (contract law and legal principles).

The Accounting Manager will lead and manage a portfolio of accounting clients, ensuring high-quality service delivery and strong client relationships. Responsibilities include overseeing the preparation of financial statements, tax filings, payroll reports, and other statutory filings. The role also involves providing consultancy on accounting, tax, and corporate secretarial matters, as well as guiding and supervising staff to meet deadlines and service expectations.

Responsibilities:

• Lead and manage a portfolio of accounting clients and act as the main point of contact.
• Ensure quality service delivery, timely billing, and strong client relationships to achieve client satisfaction and retention.
• Plan and organize work effectively, providing leadership and guidance to staff to meet service expectations and deadlines (including corporate secretarial, accounting, tax, payroll, GST, immigration, and nominee director services).
• Demonstrate expertise in accounting frameworks and financial reporting, especially as regulated by ACRA.
• Understand client operations and business goals to provide relevant advice and services.
• Review/prepare management accounts, corporate tax computations, payroll reports, GST reports, and ensure accuracy before submission to clients.
• Offer consultancy on accounting, tax, payroll, and corporate secretarial matters.
• Prepare Unaudited/Group Unaudited Financial Statements and XBRL for clients with zero errors.

Requirements:

• Degree/Diploma in Accountancy.
• Professional certification (ACCA, CPA, or CA preferred).
• 2-3 years of relevant experience.
• Good knowledge of SFRS and Singapore regulatory compliance.
• Proficient in Google Workspace and Microsoft applications.
• Experience with cloud accounting software (Xero preferred, at least 1 year).
• Resourceful and experienced with various productivity tools.
• Self-motivated, proactive, detail-oriented with a positive attitude.
• Strong interpersonal and communication skills.
• Able to adapt to changing work environments and contribute to process improvements.
• Able to meet tight deadlines.
• Immediate availability preferred.

EA License Number: 23C1935 | EA Personnel Number: R1551292

We are seeking an experienced Facilities Manager to oversee and optimize our facility operations while ensuring a safe workplace environment.

Responsibilities (Facilities)

• Monitoring the safety and cleanliness of interior and exterior areas, such as offices, conference rooms, parking lots and outdoor recreation spaces
• Performing routine maintenance on facilities and making repairs as needed
• Scheduling routine inspections and emergency repairs with outside vendors
• Ensuring proper security measures for the workplace, including collaborating with security system vendors or a team of security professionals
• Maintaining day‐to‐day operations of facilities, such as delegating or completing maintenance orders
• Creating reports on maintenance, repairs, safety and other occurrences for supervisors and other relevant staff
• Preparing facilities for changing weather conditions
• Collaborating with building owners and upper management on budgeting for facilities needs
• Maintenance of pantry supplies, face masks, ART test kits
• Maintenance of BCP call tree
• Act as Safety Management Officer and ensure alignment to prevailing Safety Management Measures
• Lead and project management of renovation fit out work where required – ensuring compliance to requirements and prevailing regulations

Responsibilities (EHS)

• Ensure a healthy and safe working environment, and compliance with Singapore statutory regulation
• Responsible to work with various stakeholders on all safety aspects of work operations from planning, execution to acceptance
• Lead and conduct incident investigations as well as CAPA reporting, includes closing of CAPA with affected department
• Responsible for setting 3 yearly and annual plans and targets and measuring performance against EHS KPI
• Responsible for setting up, and ensuring proficiency of site wide Emergency Response Team, Emergency Response Plan and high standards of safety within the site
• Responsible for ensuring stakeholders of site, established robust risk assessment and control plan for all operating processes
• Responsible for driving implementation, maintenance control and continuous improvement of ISO 14001 and ISO 45001
• Drive for EHS improvement initiatives within the site
• Contributor to BCP planning and execution

Requirements

• Minimum Diploma in Building/Facility Management, or Degree in Building/Facility Management/Science with relevant experience with at least 5 years of working experience in the capacity of facilities management
• Minimum 3 years of working experience in the capacity of EHS management
• Effective verbal and written communication skills, with a positive attitude and an open mindset to embrace a team‐oriented working environment
• Certification in Occupational Health & Safety Management System, Workplace Safety & Health, Fire Safety, Water Efficiency, Security Management will be advantageous

Company overview:

Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.

Please refer to the website for more details: www.kns.com.

Equal Opportunity:

Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Roles & Responsibilities Responsibilities:

• Responsible for managing all operations, including profit, revenue, cash and quality targets.
• Development of the brand’s strategy and operations.
• Lead business development initiatives and deliver long-term strategic objectives.
• Create store action plans to drive KPIs. (i.e. Quality Audits, Sales Targets).
• Stock control (Orders, inventory, consumption, etc) Ensure that quality standards are maintained always.
• Lead and cooperate with the company’s marketing campaigns.
• Coach, lead, and mentor team members to achieve sales and profit targets.
• Recommending effective solutions to increase outlet sales and operations performance.
• Liaise with suppliers, coordinate deliveries, manage problems with deliveries, coordination with the Supply Chain Department, etc.
• Work closely with the HR department for all staff-related matters ensuring that processes are aligned with HR policy and cooperating in interviews and demand staff calculation.
• Conduct annual performance/appraisals and review pay packages for outlet staff.
• Work closely with the Training department to come up with SOPs, evaluation of training, training of the staff of the stores, etc Cooperation with the Training Dept, developing Training materials for in-house courses.
• Liaise with the finance team, and logistic department in a prompt manner.
• Reviewing business performance reports on a monthly or quarterly basis and providing recommendations to improve on operational issues and implement corrective measures.
• Responsive and available during the operation time of the stores.
• Constantly keep in close contact with suppliers to source for competitive raw materials for the business.
• Maintain a good working relationship with franchisees and Joint Venture partners to provide them with business support.
• Work with different departments in HQ to achieve all of the above.

Requirements:

• Ability to transmit ideas and vision, verbal and written.
• Project management and operations skills. Ability to work under pressure in a multitask environment.
• Written and verbal communication capacity in English (mainly) Microsoft environment experience (Word, Excel, Power Point).
• Ability to prepare reports, especially in Excel.
• Valuable experience in quality control systems, ISO or similar is perferred.

SPARK is hiring

Office Manager

We are looking for Office Manager for our Singapore Studio. The ideal candidate will undertake administrative tasks, accounting and human resources to ensure the office has adequate support to work efficiently. She will be competent in prioritizing and working with little supervision and will be self-motivated and trustworthy.

The office manager ensures smooth running of our Singapore studio and contributes in driving sustainable growth.

Responsibilities:

Be Responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. This includes maintaining office services, supervising office staff and maintaining office records, supporting budgeting and bookkeeping procedures, human resource matters and preparation of timely reports and prepare proposals as assigned.

Requirements:

• Education: BA or above in Business Administration and Management
• Minimum of 5 years working experience in an international and preferably creative environment and/or related field
• Strong working knowledge of Microsoft Office (Word, Excel, Powerpoint, Outlook). IT savvy
• Organized, committed and be able to multi-task
• Common commercial sense
• Able to maintain strict confidentiality on all administrative and financial information
• Strong communication skills, team player
• Leadership and mentoring experience
• Committed, independent, reliable, accurate and proactive
• Able to find solutions, make analytical decisions and set priorities
• Excellent level of verbal and written English and Chinese

Personal Traits

• Respectful, honest and trustworthy
• Flexible
• Demonstrate sound work ethic
• Possess cultural awareness and sensitivity

SPARK welcomes creative, passionate, motivated and enthusiastic people to join our growing team.

Write to us at [email protected] with CV.

For more information visit us at www.sparkarchitects.com

SPARK is an equal opportunity employer.

Qualification:

· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent

· At least 2 years’ relevant working experience

Job Description:

· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

• Promoting and sales of relevant products and services
• Delivery of excellent customer service and enquiry handling
• Leads hunting and re-engaging of existings clients
• Arranging and attending to appointments of related sales activities
• Keep records of customer interaction and relevant transactions data
• Handle documentation and other administrative duties

Qualifications

• Minimum GCE “O” Level, Higher NITEC or equivalent

Requirements

• Proactive and able to work independently.
• Detail-oriented, result-driven and self-motivating
• Good verbal and interpersonal communication skills
• Basic knowledge in automotive industry and relevant car trading experience is an advantage

• Basic + Commission

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Join Our Team as a Customer Service & Administrative Assistant!

Are you a people person with a passion for delivering excellent service? Do you thrive in a fast-paced environment and enjoy helping others? We are looking for a motivated Customer Service & Administrative Assistant to join our dynamic team!

What You'll Be Doing:

• Welcoming Walk-ins: Be the friendly face our customers see when they walk in, guiding them through inquiries and helping them with the registration process.
• Assisting Online & Phone Inquiries: Handle phone calls and online registrations with professionalism and a customer-first attitude, ensuring smooth and efficient service for all our clients.
• Administrative Support: Provide key administrative support within the customer service department, helping to keep things running smoothly and efficiently.

What We're Looking For:

• Educational Qualifications: At least GCE ‘N’ Level or equivalent.
• Customer Service Experience: A minimum of 1 year of experience in customer service or a frontline role where you’ve honed your communication and problem-solving skills.
• Bonus Points for Microsoft NAV Knowledge: Experience with Microsoft NAV (Navision) software is an advantage, but not required—we’re happy to train the right candidate!
• Flexible Schedule: Enjoy a 5-day work week, including weekends (with your choice of off days on Mondays/Tuesdays or Thursdays/Fridays).
• Multiple Locations: We have openings at Bukit Batok, Macpherson, Woodlands, and Lok Yang, Tuas—choose the location that’s most convenient for you!

Why You’ll Love Working with Us:

• Dynamic Environment: Be part of a team that values collaboration, efficiency, and providing top-notch customer service.
• Growth Opportunities: Whether you're looking to develop your skills in customer service or administration, this role offers the chance to grow and expand your career.
• Supportive Team: Work with a group of friendly and dedicated professionals who are committed to creating a positive and rewarding work environment.

Job Description

Key Responsibilities

Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.

Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.

Ensures that all phases of project, program and/or process development are documented, and that information required in other functional areas is reported, disseminated, or transferred, as appropriate to global sites in account.

Strong analytical and program solving skills, excellent communication and interpersonal skills, proficiency in data analysis tools and software.

Working in collaboration with executives and operational managers, translates the business needs into analytic and reporting strategies through the development, execution and resourcing of routine and project specific plans for analytics delivery.

Perform BKM’s assisted and uses knowledge management systems. Follows all IP guidelines.

Functional Knowledge

• Regarded as the technical expert in their field.
• Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function.

Data Analysis

• Analyze data to identify trends, issues and opportunities
• Create reports, dashboards and visualizations to help stakeholders understand business performance
• Communicate findings & recommendations to stakeholders and other departments
• Propose solutions to improve business processes and operations

Leadership

• Leads projects with notable risk and complexity; develops and/or supports the strategy for project execution.

Problem Solving

• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions.

Impact

• Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines.

Interpersonal Skills

• Communicates complex ideas, anticipates potential objections, and persuades internal and external stakeholders (middle / senior levels), to adopt a different point of view.
• Negotiates with middle / senior management and customers to influence decisions.

Qualifications

• Education: Bachelor’s Degree
• Technical Skills: Proficient in Microsoft Office (PowerPoint, Excel, Outlook, SharePoint), Data Visualization tools (Tableau, PowerBI)
• Certifications: PMI, Six Sigma
• Languages: English
• Years of Experience: 5 – 7 years in business analysis, project management
• Work Experience: 7 – 10 years in Semiconductor industry

Additional Job Description

• Location: Singapore (SGP) / Taiwan (TWN)
• Time Type: Full time
• Job Type: Assignee / Regular
• Shift: Day
• Travel: Yes, 20% of the time
• Relocation Eligible: No

Role Description

This is a full-time on-site role for a Nurse Manager at St Andrew's Nursing Home (Aljunied) in Singapore. The Nurse Manager will be responsible for overseeing and managing the nursing staff, ensuring the highest standards of patient care and safety, as well as ensuring compliance with regulatory requirements. The Nurse Manager will also work collaboratively with other healthcare professionals to develop and implement policies and procedures.

Key Responsibilities

• Oversee the team of registered and enrolled nurses, nursing aides, healthcare assistants.
• Responsible for compliance of all nursing standards as stipulated by Ministry of health (MOH) and Singapore Nursing Board (SNB).
• Promote evidence-based practices or nursing care delivery.
• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery.
• Ensure the smooth transition of residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.
• Ensure appropriate skills mix and adequate manpower resourcing for all shifts and types of services.
• Facilitate staff development, skills and competency upgrading through various opportunities. These may include formal education, in-house training or approved online learning programmes.
• Guide orientation/induction programmes and preceptorship for all new staff.
• Support the DON in nursing home management.

Qualifications

• Registered Nurse/Licensed Practical Nurse in Singapore
• Valid nursing licensure with Singapore Nursing Board (SNB) and appropriate certifications
• Bachelor's degree or diploma in nursing
• Minimum of 5 years of nursing experience, with 2 years of management experience
• Strong leadership, organizational and communication skills
• Excellent understanding of nursing practices and procedures
• Experience in geriatric care desirable
• Ability to work effectively in a team environment
• Excellent problem-solving skills

Description:

Operations

• Responsible for the daily operations of retail outlet
• Monitor sales & manage inventory level to ensure adequate stock to maximize sales
• Responsible for the stock variance within his/her shop
• Assist in manpower planning
• Maintain high level of customer service standards
• Create a friendly and yet competitive sales environment to maximize sales output
• Ensure in-store display is carried out according to VM instruction or guideline

Staff Management

• Instruct and supervise staff in correct execution of all company operations
• Coach and counsel staff with regard to the standard set by the company
• Ensure that staff adheres to company's code of conduct & ensure fair practice at work

Requirements:

• GCE "O", "N" Level or ITE certificate
• 2 to 3 years of sales experience or customer service experience
• Willing to work on weekends and public holidays (6 days workweek)
• Excellent verbal communication and selling-up skills
• Strong orientation towards providing excellent customer service
• Team player

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

• To Assist In The Cs Dept Reporting To Team Manager
• Must Have The Passion In Learning And To Accept This Task
• To Handle All Bookings For Both Air And Sea
• To Liaise With Air And Sea Carriers
• To Liaise With Customers
• To Handle All Sea Documentation Work Like Bookings, Bl Etc
• Able To Use And Handle Microsoft Office And All Emails

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Company Overview:

SARTORIAL SPLENDOR is bridal boutique, specializing in exquisite wedding gowns and suits. Our goal is to offer clients a seamless and personalized experience.

Position Overview:

We are looking for a Sales Manager with strong expertise in bridal sales.

The Sales Manager will play a key role in improving our product offerings and sales processes, providing experience to younger team members, and addressing customer inquiries with confidence and professionalism. While the current Sales Manager leads the team, this role will focus on refining sales strategies and assisting with client consultations. With demonstrated interpersonal skills, there is potential to start leading a team within 5– 6 months.

Key Responsibilities: (upon onboarding)

Daily Route:

Product & Display Check:

1. Upon arrival, ensure all gowns, suits, and accessories are properly displayed and organized. Check that the showroom is visually appealing and ready for client appointments.

2. Client Appointment Review:

Review the day's schedule, including upcoming client consultations and fittings. Prepare personalized recommendations and insights based on client preferences.

3. Team Briefing: ( may start after familiar with everything)

Hold a brief meeting with the sales team to discuss daily goals, ongoing projects, and any challenges from the previous day. Offer guidance on handling customer inquiries and product details.

Sales Consultation:

1. Engage with clients to understand their needs and preferences, offering personalized recommendations on wedding gowns and suits.

2. Support clients throughout the selection, fitting, and alteration processes, ensuring a smooth and professional experience.

3. Develop more opportunity for Up-Sales.

Product Knowledge & Process Improvement:

1. Work closely with the design and production teams to ensure that sales strategies are aligned with the latest product innovations and trends.

2. Contribute to improving the sales process, particularly around client consultations, fittings, and alterations, ensuring high levels of customer satisfaction.

Mentorship & Collaboration:

1. Share experience and product knowledge with younger sales team members, helping them to improve their client interactions and product knowledge.

2. Collaborate with the current Sales Manager to support the team without disrupting the existing company structure.

3. Over time, and depending on interpersonal and leadership skills, transition into a team lead role, providing further guidance and management within 5–6 months.

Client Experience & After-Sales Support:

1. Assist clients with questions regarding fittings and alterations, ensuring that they feel supported throughout the process.

2. Help refine the customer experience during fittings and follow-ups, ensuring that each step from selection to final adjustment is handled efficiently and professionally.

What You Will Accomplish Upon Onboarding:

Technical Skills and Competencies:

1. To learn Communication Skills

2. To learn Organizational Skills

3. To learn Problem-Solving Skills

4. To learn Customer Service Skills

5. To learn Creativity

6. To learn to pay attention to Detail

Duration of Attachment Offered

6 months

Sales Manager Responsibilities

· Develop and implement sales strategies to achieve sales targets

· Identify and cultivate new business opportunities through prospecting, networking, and lead generation.

· Conduct market research to stay updated on industry trends, customer needs, and competitor activities.

· Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

· Mentor and train junior sales team members, providing guidance, support, and motivation.

· Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.

· Present sales, revenue and expenses reports and realistic forecasts to the management team

· Continuously seek opportunities for process improvement and implement sales best practices.

· Perform any other duties assigned by the director.

Sales Manager Requirements and skills

· BS/MS degree in business administration or a related field

· Successful previous experience as a sales representative or sales manager

· Able to communicate, present and influence credibly and effectively at all levels of the organization

· Strong business sense and industry expertise

· Able to handle pressure and productive

· The ability to understand and follow company policies and procedures.

· Availability to work within opening hours (e.g. evenings, holidays, weekends)

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

BW Group is seeking an SOX Manager to join our SOX Team with the responsibility to design and implement SOX controls to ensure compliance with Sarbanes-Oxley ("SOX") regulations. Your primary focus will be on understanding end-to-end business processes and controls, including identifying control design gaps and testing operating effectiveness of controls. This role involves coordinating with various departments to ensure internal controls are effectively designed and operating efficiently. The ideal candidate will have a strong background in audit or SOX compliance with a SEC registrant within the maritime industry.

Responsibilities:

• Develop, direct and lead SOX compliance efforts including annual risk assessment and scoping exercise, assessment of controls design, controls effectiveness validation, timely tracking on gap remediation according to the relevant framework surrounding the ICFR (e.g. COSO, PCAOB, SEC guidelines, etc)
• Maintain and update SOX test plans, perform test work and provide guidance to team members on testing approaches and methodologies in accordance with the relevant frameworks
• Collaborate with business departments and IT to provide guidance to ensure proper alignment with SOX requirements and ensure controls over financial reporting are effective
• Provide SOX training and refresher to stakeholders to enhance awareness and quality of SOX controls
• Prepare and present reports on SOX compliance status to senior management and the audit committee.
• Collaborate with Internal and External Auditors and other stakeholders to support the SOX audits and reviews

• Degree in Accounting / Finance or a related field. Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or equivalent
• Minimum of 7+ years of professional working experience required in SOX or audit compliance, or a similar role; 2-3 years of Big 4 experience strongly preferred
• Strong analytical and problem-solving skills and proficient in utilising tools (e.g. Visio, SOX compliance software)
• Strong project management skills with the ability to manage multiple priorities and deliver results within defined timelines
• Excellent communication and interpersonal skills to lead and collaborate effectively with cross-functional stakeholders at all levels to understand comprehensive process flows and control matrices
• A diligent and effective manager who leads by example, demonstrates strong personal credibility and integrity, and works effectively as an integral part of the SOX team to achieve challenging and dynamic objectives

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Responsibilities include:

1. Maintain a team-oriented personality with strong people management skills;
2. Be actively involved in drinks menu development and maintaining updated and accurate costing of all drinks prepared and sold;
3. Oversee the organization of bar stock & ingredients; verifying all products are properly dated and organized for quality assurance;
4. Work closely with the company’s management on supply ordering, maintaining costs, floor efficiency & staffing;
5. Ensure all drinks preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;
6. Actively respond to and handle guest problems and complaints;
7. Trains new employees on bar standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;
8. Ensure proper purchasing, receiving and storage standards in the bar. Maintain high-quality levels of receiving, storage, production and presentation of food and drinks;
9. Ensure proper grooming and hygiene standards for all service staff;
10. Ensure all equipment in the kitchen is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.
11. Assist the company in expansion plans.

Perks:

1. Monthly free dishes and/or drinks
2. After work rewards - beverages
3. 30% discount for all full timers
4. Meal vouchers for all new outlet opening
5. Cash incentive for successful referrals of full timers
6. Referral fee of $100 to be given upon successful referral of another part timer upon his/her completion of 100 hours of service
7. Staff meal provided
8. Invitation to outlet’s tasting and training sessions
9. Upskilling opportunities (e.g WSET, Food Hygiene Course etc)
10. Attend trade events during working hours
11. Annual increment of salary guaranteed for employees who complete one year of service
12. AWS for all employees who have completed one year of service
13. Long service award for employees who work 3, 5, 7 and 10 years respectively
14. Annual company retreats, regular team bonding sessions and meals
15. Transport claims after midnight

Requirements:

• Excellent attitude and willingness to learn
• Display integrity and initiative
• Team player
• Good communication skills
• Proven experience required

Deputy Operations Director (International Business)

Compass Group is a global leader in food and support services. At Compass Group, we believe that food and service have the power to transform the lives of our customers, and we are committed to providing exceptional value and quality in everything we do.

With over 30 years of experience in Singapore, we have established ourselves as a trusted partner to some of the country's largest corporations, institutions, and government agencies. Our comprehensive range of services includes corporate dining, hospitality, cleaning, and facilities management, all delivered with the highest standards of safety, quality, and sustainability.

We are also committed to sustainability and environmental responsibility, and we strive to minimize our impact on the environment in all aspects of our business. From reducing food waste to adopting energy-efficient practices, we are constantly looking for ways to operate more sustainably and make a positive impact on the communities we serve.

Job Responsibilities:

• Manage and oversee the operations of units achieving financial goals

• Ability to development long and short term plan with the clients.

• Manage, build and maintain cordial relationship with clients.

• Conduct Monthly Business Review and Quarterly Business Review with client

• Lead and achieve customer’s satisfactory survey.

• Achieve KPI set by the client

• Responsible for the ah hoc event request by the client.

• Lead & supervise a team of staff to achieve goals

• Instill training and building people capability.

• Responsible for the respective sector financial performance

• Uphold the Compass Group’s Health, Safety & Environment (HSE) standards

• Ensure high level of food quality is served at the units.

• Responsible for the scheduling and deployment of manpower to ensure smooth operations.

• Requires travelling to multiples units

• Perform administrative duties

• Ability to execute Compass Group Business Continuity Plan

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures

• Maintain safe personal presentation standards

• Consult on health and safety matters

• Report all incidents and hazards immediately

• Complete all required HSE training

• Adhere to the site food safety plan, hygiene procedures and standards

HSE Policy / Procedure Documents:

• Compass Health, Safety and Environment Policy

• Employee Health, Safety and Environment Handbook

• Relevant Inspection Forms / SOPs / PWI

• Material Safety Data Sheet (MSDS)

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Food & Beverage Services

Management, Hospitality/Tourism/Hotel Management, Business Studies/ Administration/Management or equivalent.

• At least 5 year(s) of working experience in the related field is required for this position.

• Preferably specializing in Hospitality/Food & Beverage/Restaurant Service or equivalent.

• Excellent interpersonal and communications skills, able to liaise with all employees.

• Resilient & ability to perform under pressure excellent communications & interpersonal skill.

• Previous setting up of outlet experience an advantage.

Responsibilities:

- Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets

- Supervise, train and assist employees in customer service, store maintenance and product promotions

- Effective planning of monthly staff rosters to ensure optimal management of manpower strength

- Seek ways to better promote the store, the product line and service within the store

- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals

- Provide and analyse sales, profit and stock budgets/reports

- Implement training of employees to maintain productivity at all times

- Manage all controllable costs with a view to maintaining profitability

- Ensure the store remains clean and presentable at all times

- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service

Requirements:

- Minimum Diploma in any field

- Minimum of 4 years experience working in a retail environment, ideally in a supervisory role for 2 years

- Strong leadership and customer management abilities

- Customer service-oriented with in-depth knowledge of basic business management processes

- Excellent communication and interpersonal skills

Job Description

*Project Planning & project management

*Leading team members to make sure that all parties are on track with project requirements, deadlines, and schedules

*Liaise with authorities, consultants identify and resolve issues.

*Review appointment of subcontractors, suppliers and vendors recommended by Contract Department.

*Review and endorse subcontract documents, progress & variation works claims to customers.

Requirements

*Candidate must possess at least a Bachelor's Degree in Civil Engineering

*Required skill(s): MS Office, AutoCad.

*At least 5year(s) of working experience in the related field is required for this position.

*Preferably Managers specializing in Engineering - Civil/Construction/Structural or equivalent.

*Proven experience in project management (Building and Civil construction).