Total 2,953 customer experience manager job vacancies in Singapore

Key Highlights

• 1 year contract renewable basis
• Attractive remunerations and monthly incentives
• Our Contact Centre is located within walking distance from Tampines MRT station.
• Working Hours: 5-day work week from Monday to Friday, 9am to 6pm (Exclude PH/Weekends)

Job Description

Let your passion for service come alive in your profession. You thrive on lending a helping hand in helping those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality and enjoy talking to people, and pride yourself in having a soothing and reassuring voice, you are warmly invited to apply to join our dynamic team.

As the service ambassador of our company, you will identify and address customers' uncertainties. You will offer solutions and lend a helping hand in alleviating their concerns. Your active listening and reassuring voice will come a long way in ensuring that our policyholders' enquiries are handled in a prompt and professional manner on a daily basis and that our Contact Centre remains the preferred way for our customers to reach us.

You will be required to:

• Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility

• Empathize with customers, and offer clear and relevant advice

• Provide policy recommendations and refer customers to client advisers for more comprehensive explanations

• Perform post-case administration for future reference

Qualifications -

To join us as a Customer Service Officer (Contact Centre), you should:

• Have obtained NITEC cert, diploma or degree in any field. Relevant insurance certification will be an advantage

• Have at least 1 year of experience in customer service, preferably in a contact centre

• Enjoy people engagement and providing sound advice, have patience in dealing with complex problems

• Have strong interpersonal skills and the ability to answer queries clearly over the phone

• Be result-oriented and enjoy seeing tangible results of your hard work

Senior Tea Barista - with senior / captain exp in F&B industry
Salary : $2800

• Salary Package: Basic + Fixed Allowance + Store Incentives + OT pay = Gross $3000+
• Working Days : 5 Days [ Weekend & PH cannot off, based on weekly schedule]
• Working hours: 44 Hours/week
• OT payable after 44 hrs; PH will be double pay
• Working Location : Island Wide [ Outlet to be allocated upon interview ] *Current store at Orchard, Plaza Sing, Raffles City, upcoming store at Vivocity, Great World, One Raffles Place, Parkway Parade

Benefits:

• Annual Leave: 8 days
• Birthday leave – upon confirmation
• Probation period 3 months
• Increment $200 after probation
• Training period: 2 weeks (1st week at Tai Seng training centre, 2nd week on-site training)
• Performance bonus: July or Aug yearly

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The Job:

• Serves as the first point of contact for all our customers and consistently deliver professional support and service
• Manage incoming orders, calls and e-mails, including making changes to orders
• Manage all incoming cases, prioritize importance, and distribute cases to second line support as required
• Maintain and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures.

The Requirements:

• Min Diploma/ Degree with Min 5 years of relevant working experience in freight forwarder/ shipping/ 3PL companies
• Must have airway bill generation, packing list and declaration forms

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Working hour: 9am – 6pm (Monday – Friday)

• Company located at Bukit Batok

• Company transport provided at Jurong East MRT

• AWS + Variable Bonus + Excellent Welfare

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiry, prepare quotation, handle shipment activation and cross trade shipments.
• Coordinate with customers for their incoming and outgoing goods
• Coordinate with Overseas Agent for shipment activities
• Understand import and export process
• To complete all required documentation on time.
• Handle customer's complaint and claims, take appropriate action and/or notify relevant person and office to prevent a re-occurrence of customer complaints.
• Ensure accurate data entry in reports
• Any other ad hoc task assigned

Requirement

• GCE O Level / Diploma in Logistics Management or equivalent
• 1 to 3 years of relevant customer service experience experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities:

• Approaching in store shoppers to promote the app to them
• Guiding customers on how to use the app, ensuring that the customer knows how to use it
• Answering questions given by customers
• Troubleshooting technical issues

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Key Responsibilities:

• Checking in passengers.
• Acting as a service ambassador to assist and guide passengers in using the Self Service Kiosk and Auto Bag Drops.
• Performing gate handling duties, including communication with airline crews and coordination of departure activities with various departments.
• Guiding and escorting transit passengers between the arrival gate and the Transfer Holding Area.
• Assisting passengers who require special assistance.
• Performing any other ad-hoc duties assigned by the supervisor.

Salary

Gross up to $3,000

+ $5000 Joining Bonus

+ Annual Bonus (up to 3 months)

Requirement-

• Open to Singaporean/Locals only
• Must possess minimally NITEC / HNITEC / Diploma
• Must be independent at times
• Must be able to commit to rotating shifts (morning/afternoon/night)

Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Tan Zi Jian (R23116456)

• Position : Admin Assistant / Service Coordinator (Customer Service/Quotation) - Up To $3,500 + AWS
• Location : West - Pioneer
• Working hours : Monday to Friday | 8.15am to 5.30pm
• Salary (commensurate with experience) : Up to $3,500 + AWS + 12 - 18 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Electronics Engineering/Lift Specialist

Main Responsibilities:

• Support daily operations activities in customers servicing
• Receive service request calls from lift companies
• Scheduling of daily service jobs for technician
• Doing quotations and preparing invoices to customers
• Other Ad-hoc tasks assigned by Supervisor

Requirements:

• Minimum of or O’ Level with at least one year of working experience.
• Proficiency in Microsoft Words & Excel.
• Bilingual in English and Mandarin to liaise with clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Location: Jurong Island
• Company Transport will pickup at Lakeside MRT

• Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates
• Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.
• Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.
• Influence the customers’ perception through strong customer focus and professionally presented calls and replying emails. Adherence to call and email quality and performance accuracy against defined process.
• Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root ause analysis and improvement that involves various department processes as appropriate and to improve business operations.
• Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
• Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
• Establish compliance with safety standard, policies and procedures
• Evidence a strong personal commitment to Safety in the Customer Service Team
• Promote corporate values of the company

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Job Responsibilities:

• Approaching in store shoppers to promote the app to them
• Guiding customers on how to use the app, ensuring that the customer knows how to use it
• Answering questions given by customers
• Troubleshooting technical issues

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Patient registration
• Scheduling of appointments
• Limited patient care activities and orientation to patients and their relatives.
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Excellent interpersonal and communication skills
• Comfortable with working 2-3 shifts

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Customer Service Executive [Freight Forwarding]

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
Working Location: Vision Exchange (Jurong East)
Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

The Job:

• Handles customers’ orders accurately
• Ensures all important details are captured correctly in SAP
• Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates
• Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing
• Adherence to call and email quality and performance accuracy against defined process

The Requirements:

• Min Diploma Holder with 3-5 Years of working experiences
• Proficient in MS Office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Process letters and emails correspondences to customers upon request
• Attend to incoming General Hotline calls
• Manage customer enquires via livechats
• Handle customer enquiries on payment arrangement and reconnection

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Position : Project Manager (Construction / Interior Design/ Furniture Industry)
• Location : Toa Payoh Industrial (Bus stop nearby)
• Working hours : 5.5 days a week - Monday to Friday from 9am to 6pm / Sat from 9am to 1pm
• Salary (commensurate with experience) : Basic up to $5600 + $300 Transport Allowance if owns a vehicle + Performance Bonus + 14 Days Annual leave
• Duration : Permanent
• Industry : Interior Fit-out Industry

Main Responsibilities:

• Planning/Controlling/Monitoring/Managing & Directing the assigned project resources to best meet project objective.
• Ensures all changes to specifications, work scopes, and drawings are properly documented.
• Efficient management of resources and materials
• Responsible for project and site supervision, attend site meetings, coordination with sub-contractors, suppliers, consultants and clients and all scope of work that is required in the smooth implementation of a successful project development.
• Assist in resolving any issues or challenges that may arise during the project execution.
• Conduct regular site inspections and quality control checks.
• Ensure compliance with safety regulations and industry standards.
• Collaborate with internal teams to ensure successful project delivery.
• Manage material at the construction site to ensure zero wastage and no overstock of material.
• Manage manpower and overtime costs to ensure optimal cost-benefit within or below budget.
• Coordinate and communicate with project teams, subcontractors, and suppliers.
• Ad hoc duties as assigned.

Requirements:

• Min 3 years of relevant experiences in Interior Fit-out Industry
• Minimum higher NITEC / Diploma holders or candidates with relevant experience and proven track records will also be considered.
• Experience in Construction / Interior Design/ Furniture Industry will be an added advantage.
• Able to start work within short notice preferred.

Email to: [email protected] or call me at: 6398 5689 for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Key Responsibilities:

• Manage full spectrum of HR & Office Administrative functions including recruitment, onboarding & offboarding, employee relations, performance management, as well as office administration.
• Ensure compliance with Singapore's employment regulations and HR best practices.
• Review and improve existing HR policies and procedures to enhance workplace efficiency.
• Handle employee engagement, well-being programs, and retention initiatives.
• Address and resolve HR issues, grievances, and disciplinary actions.
• Oversee employee training and development programs.
• Oversee office administration, ensuring seamless day-to-day operations.
• Manage office facilities, supplies procurement, and administrative budgets.
• Ad hoc duties as assigned.

Requirements:

• Bachelor’s Degree in Human Resources, Business Administration, or equivalent.
• At least 3 - 5 years of HR & Admin experience.
• Good understanding of local employment laws and regulations.
• Ability to start work within short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/Organization Type: Heavy Equipment/Parts
• Position Title: Assistant Sales & Marketing Manager (Heavy Equipment)
• Working Location: Tuas
• Working Hours: Monday – Friday, 8.15 pm – 5.15 pm
• Salary Package: Up to $5,000 + $1,500 Transportation Allowance + Commission + AWS + Meal Allowance
• Duration: Permanent

Key Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
• Continuously monitor sales performance, analyze trends, and develop strategies to address any gaps.
• Develop accurate sales forecasts to guide business planning and ensure strategic resource allocation.
• Identify and seize new business opportunities to expand market share and revenue streams.
• Work closely with internal teams to ensure that customer agreements are executed smoothly.
• Conduct in-depth market research to identify potential business opportunities, track competitor activities, and assess customer needs.
• Develop and implement marketing strategies that elevate brand awareness, drive lead generation, and enhance customer engagement.
• Ensure consistent messaging and maintain the brand's integrity across all marketing channels.
• Leverage digital marketing platforms—such as websites, social media, and SEO—to engage targeted audiences and boost online sales.
• Coordinate and participate in industry events, trade shows, and conferences to promote the company's portfolio of products.
• Perform additional responsibilities as required to support business needs.

APPLY NOW!!!

• With at least 3 years of Sales & Marketing experience.
• Good understanding of the heavy equipment sector, its market trends, and regulations.
• Comprehensive understanding of marketing principles such as brand management, market research, and digital marketing.
• Knowledgeable in digital marketing tools and platforms.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Well-versed in the Singapore market dynamics including economic conditions and competitive landscape.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69835 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Working Hours- Mon to Fri: 8.00am - 5.10pm

Working Location : Pioneer Mrt (Company provided at location like AMK, TPY, Woodlands, Tampines, Bedok,CCK and etc)

Permanent Role + VB + 21 AL

JOB Description

Strategic

1. Perform Spend Analysis to support sourcing strategy and annual plan development for company

2. Perform study of supply market intelligence (market, vendor, product, commodity, etc) for company

3. Drive procurement cost reduction initiatives within company

Operation

1. Conduct tenders in accordance to Division and make recommendations to Tender Committee

2. Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology

3. Supplier Classification, Relationship Management and contract management

Responsible Sourcing

1. Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.

2. Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.

Business Process Analyst for AX/D365

System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.

Requirements:

· Minimum Degree in Supply Chain / Business Management or other related field of studies.

· Minimum 8 years’ relevant experience.

· Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW.

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

We regret that only shortlisted candidate will be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 7YRN12OPT24

MPS Solutions is looking for an HR Manager to set up and manage HR operations supporting our Photocopier Solutions, ERP Solutions (SAP Business One), and IT Solutions businesses in Johor, Malaysia.

Key Responsibilities:

• Develop and implement HR strategies aligned with business goals.
• Oversee recruitment and onboarding, ensuring hires align with the company’s expertise in SAP Business One and other core areas.
• Ensure compliance with Malaysian labor laws and HR policies.
• Foster a positive workplace culture to attract and retain top talent.

Eligibility:

• Singapore Citizen or PR (preferably Malaysians).
• Bachelor’s degree in Human Resources, Business Administration, or related fields.
• At least 2 years of HR management experience, with exposure to HR in tech-driven or ERP-related environments.
• No prior overseas working experience in a similar role preferred.

Job Summary

This position will support, develop and implement business plans and strategies, to drive sustainable SCX business growth in Asia Pacific region.

Tasks and duties

• Research and analyse regional business potential and opportunities for SCX products, develop go-to-market strategies, sales and marketing activities to increase customers/users’ touchpoints, leading to adoption of Rigaku SCX technology and solutions
• Lead and develop SCX technical expertise within AP commercial team
• Support and manage channel partners (distributors) on all technical and commercial matters, partnership with regional commercial leaders
• Develop regional SCX KOL’s and user groups to enhance and strengthen Rigaku’s SCX reputation and recognition
• Responsible to meet or exceed AP regional SCX Bookings and Revenues targets
• Maintain close collaboration with SCX Global Prod Division and Technical Experts to stay current on latest developments and strategies, align on Global/Regional initiatives where applicable

*This list is not inclusive of the total scope of job function, ad hoc assignments maybe assigned from time to time according to management’s discretion and business needs

Education/Experience

• Masters’/PhD degree in Chemistry with major on Structures & Crystallography using X-ray and Electron Diffraction Analytical Techniques
• Minimum 5 years’ working experience in related technical discipline, working closely and alongside commercial team, with high-level of customer-facing exposure
• Strong stakeholders' management, excellent interpersonal and communication skillsets at all levels (both internal and external)
• Fluent in spoken and written English, and able to engage stakeholders and experts in technical discussions around Crystallography and Chemical Structures topics
• Strong business acumen, analytical, agile and attention to detail
• Able to work independently and in a team to complete tasks with minimal supervision
• 50% business travelling is required

[What the role is]

NEA is the lead agency for planning after-death facilities and services in Singapore. The Memorial Facilities and Planning Division oversees the planning and provision of these facilities. You will be responsible for leading the planning and launching of new after-death facilities, and maintaining oversight of the development process. This includes projecting the after-death facility requirements and other after-death trade demands as our demographics change over time.

This role requires close collaboration and consultation with multiple stakeholders, to ensure timely and sustainable provision of such facilities. The candidate must have a good eye for detail and will take on finance and procurement responsibilities.

[What you will be working on]

Your job responsibilities include:

• Lead the planning and development of after-death facilities and managing consultants and contractors
• Formulate policy and operational strategies to manage disamenities arising from after-death facilities
• Review and develop relevant policies and regulations related to after-death services
• Respond and attend to feedback
• Adapt to changing priorities and take on additional responsibilities as required by work exigencies

[What we are looking for]

Job Requirements:

• 5 years of relevant working experience
• Interest in development / construction project management, policy, or land-use planning
• Experienced in calling and administering public tenders
• Sound written and verbal communication skills
• Strong analytical, conceptualisation and problem-solving skills
• Attention to detail
• Thrive in a fast-paced environment and can manage multiple priorities and stakeholders at the same time.
• Self-driven and always ready to strive for improvement
• Good interpersonal skills and enjoy working with both internal and external stakeholders

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager-Assistant-Director--Planning-Branch-2-_JR-10000035061

Regional Sales Manager

• Location: Science Park Road
• Working Days: 5 Day A Week
• Working hours : 9:00am - 6:00pm
  Salary : USD 4,583 - USD 6,375 (Annual salary USD 55,000 - USD 76,500) - excluding commission

Responsibilities:

• Build and execute a strong sales strategy for New Business growth in the territory and achieve KPIs
• Generating and qualifying opportunities for for Sales and/or create new opportunities for business growth.
• Work closely with cross team members such as Inside sales/Marketing and self research to identify and engage prospects
• Build and execute a strong sales strategy for New Business growth in the territory and achieve KPIs
• Building and maintaining strong professional relations with existing customers through regular CRM activities.
• Delivery on revenue accountability with Pipeline creation, progression and timely closure, working with manager and cross team members
• Building and maintaining strong professional relations with existing customers through regular CRM activities.

Requirements:

• 5+ years of SaaS sales experience preferred with a strong track record of closing new business deals and growing accounts
• A self starter who can generate leads and establish a structured sales methodology and process including opportunity validation, pursuit and closure. This includes a sales operating pace, providing accurate forecast and pipeline updates to the business stakeholders
• Perform business development-related work as an ambassador of company in the Subsidiary
• Proficiency in Microsoft Office (Outlook, Excel and Word) and CRM usage such as Zoho CRM softwar/ Zoho Campaigns Manager.
• Prior experience CEO level software solution selling is essential.
• Ability to work with all levels of professionals within a business including key business decision makers like Owner/CEO, Directors, Business Managers, IT Managers and Solution Architects.

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Info:

• Basic + AWS; VB; Transport & Mobile Allowance
• Retail working hour, 44 hour per week
• Handle 5 to 6 food courts;

Key Responsibilities:

Operations

• Led a team of Senior Managers and Foodcourt Managers to achieve sales targets and overall outlet performance.
• Guided Senior Managers, Foodcourt Managers, and F&B Supervisors to ensure smooth daily operations of food courts and coffee shops.
• Provided leadership and set directions, ensuring the operation team adhered to company SOPs and operational workflows.
• Maintained good working relationships with landlords, relevant authorities/agencies, and stall tenants.
• Assisted inspectors from authorities such as NEA, SFA, and Civil Defense during inspections and follow-up actions.
• Liaised with landlords on building matters, joint promotions, and events.
• Marketed food stalls to tenants and ensured prompt rental collection from tenants.
• Managed lease renewal agreements, negotiated terms, and followed up with stall tenants.
• Sourced qualified tenants and food types to fill vacant stalls, ensuring all stalls were occupied.
• Proposed activities based on market needs.
• Took immediate and appropriate actions for debt recovery (e.g., stall rental) to minimize credit losses.
• Handled daily sales settlements.
• Collaborated with Business Development and Project teams to identify potential new business opportunities, sites, and oversee the build and renovation processes.
• Ensured the financial and operational performance of designated food courts and coffee shops.
• Worked with senior management and the financial team on outlet budgets.
• Established overall business plans and provided regular performance, sales, and financial budget reports to senior management.
• Provided solutions to improve the bottom line and outlet P&L.
• Maintained and improved established quality and service standards.
• Developed employees by providing ongoing feedback and establishing performance expectations.
• Conducted regular checks on hygiene, service standards, and product quality, providing feedback internally and to stall tenants.
• Ensured stall selling prices were in accordance with agreements.
• Assessed and evaluated stall tenant performance.
• Supervised and guided stall tenants and cleaning contractors to achieve high service quality and housekeeping excellence.
• Conducted weekly and monthly outlet meetings.
• Ensured M&E works were completed according to schedule.

Administration

• Reviewed staff performance and provided recommendations on staff confirmation, promotion, and training to enhance work performance.
• Handled disciplinary issues, grievances, disputes, and team tensions.
• Managed termination procedures according to company guidelines.
• Communicated company policies and procedures effectively to team members and stall tenants.
• Accountable for outlet float money, petty cash, and daily sales collection.
• Ensured stall tenants’ daily sales were accurately received and banked.
• Submitted timely outlet reports.
• Prepared and submitted monthly reports to Senior Management.
• Ensured proper cost control on all expenses according to budget.
• Took necessary actions against stall tenants and contractors for service, housekeeping, and agreement non-conformance.
• Performed any other assigned tasks.

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RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

• Individual Contributor Role
• Regional Travel Opportunities

About Our Client

My client is a global leader in developing and manufacturing innovative cooling solutions, including evaporative cooling towers, condensers, and ice thermal storage systems. With a strong focus on energy efficiency and sustainability, my client serves diverse industries such as HVAC, industrial refrigeration, and process cooling.

Job Description

• Regional travelling across the APAC markets about 50% of the time
• Market Expansion: Identify and pursue new business opportunities in key industries such as metals, chemicals, oil and gas, power generation, and data centers, driving market growth in the APAC region.
• Sales Strategy & Execution: Develop and implement targeted sales strategies, managing the entire sales cycle to meet revenue targets; Participate in offline/online marketing campaigns (eg. tradeshows, seminars etc) to expand network
• Client Relationship Management: Build and maintain long-term relationships with key clients, including EPC contractors and end users, ensuring customer satisfaction and repeat business.
• Cross-Functional Collaboration: Work closely with internal teams (engineering, product, and customer support) to deliver tailored cooling solutions and ensure successful project execution.

The Successful Applicant

• About 6 years of B2B Sales/Business Development experience in the Industrial, Power, and Process sector
• Strong understanding of cooling technologies and technical products (eg. dry cooling or dry coil designs) to translate customer needs into tailored solutions - mainly targeting Industrial markets across the APAC region
• Extensive contact network with key stakeholders (EPC Contractors, Regional Distributors etc)

What's on Offer

This is an opportunity for you to develop and expand the business unit across APAC region, that specialises in cooling technologies and solutions focused in the Industrial Market segments.

Contact

Trina Soh (Lic No: R22107139/ EA no: 18C9065)

Quote job ref

JN-112024-6602836

Phone number

+65 6416 9812

Michael Page International Pte Ltd | Registration No. 199804751N