Total 23,670 customer service job vacancies in Singapore

RESPONSIBILITIES:

• Conduct repairs, troubleshooting, and commissioning of engines, machines, and equipment.
• Collaborate and communicate effectively with customers.
• Formulate strategies to enhance the quality of technical support and service.
• Assess technical support setup with principals to ensure effectiveness.

REQUIREMENTS:

• Minimum Diploma in Mechanical / Mechatronics / Marikne
• Working experience in troubleshooting of construction equipments / mechanical handling.
• Knowledge of Caterpillar engines an advantage.
• Shipyard working experience an advantage.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

RESPONSIBILITIES:

• Using various strategies and tools to provide effective solutions to customers' concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.

REQUIREMENTS:

• Proven working experience in troubleshooting MAN, YANMAR, DAIHATSU, WARTSILA and etc
• Experience working on Ship Engines Preferred.
• Open to travel overseas
• Comfortable to work onboard ships.
• 4-stroke or 2-stroke diesel engines is a plus

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Responsibilities
You will be responsible for the Home’s community outreach and volunteer management program especially in the leading, planning, co-ordination, engagement, coaching, and expansion of these programs. You are also required to assist the Senior Social Worker in case management.

Volunteer Management
■Develop, promote and maintain a wide range of volunteer opportunities within the organization.
■Recruit, manage and deploy applicants for volunteer work.
■Provide ongoing support and guidance for volunteers.
■Organise and manage events which includes briefing of volunteers, logistics, coordination with corporations, school groups and individuals.
■Maintain BHID Facebook and upload current event photos, updates, articles on social media platform.

Social work
■ To assist the Senior Social Worker in case management.
■ Conduct home visits, provide assistance and advice for caregivers regarding various form of assistance available from government sector and VWOs.
■ Assess & prepare social reports for clients if needed.
■ Assist in administrative duties for Social Work Department e.g. Means Testing, MFEC, DDR etc.
■ Perform other administrative duties as assigned by the Senior Social Worker.

Technical Competencies:

■ Minimum Diploma (in any discipline)
■ Possess good communication skills, both written and oral
■ Effectively bilingual
■ At least 1 - 2 years of similar working experience
■ IT savvy and competent in social media platforms

Core Competencies:

■ Possesses a high sense of commitment to work with attention to detail.
■ Ability to work independently and as a member of a team.
■ Outgoing, energetic and self-motivated independent worker.

Preferred achievements / characteristics:

■ A positive and resilient personality.
■ Willing to learn and explore new things.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Customer Service Specialist

■ Stable Medical MNC with good working environment

■ Good package

■Good exposure role

You will be responsible in:

Organizes and maintains customer database in SAP with ongoing information update in coordination with the Sales Team. Provides Master data creation in SAP. Assists with receipt, entry of orders in SAP and confirmation of orders in a timely manner including communication between internal departments and external customers. Assists to coordinate, collate and entry information required by Marketing for every order to allow collation of database report for analytical purpose. Coordinates with Logistics on required shipment documents for customer and check to ensure accuracy of details in the paperwork. Provides office and Administration support to Customer Service and Office Manager, including but not limited to database management systems and documentation of processes and procedures as assigned. This also includes managing all general office matters.

To be successful, you should have a Diploma/ Degree in Science/Business Administration/Marketing

with at least 2 years of similar experience. Will be a PLUS if you come with medical device / pharmaceutical marketing experience / internship.

You should come with:

· Strong communication, interpersonal skills

· Strong SAP experience

. Excellent customer service skill

· A self-starter with the ability to multi-task, prioritize work and pay close attention to details

· Open minded, flexible, and ready for challenges

If you meet the above criteria, please email your detailed CV in word format to [email protected]. Your interest will be treated in the strictest of confidence.

Overview

This is a customer-facing role where you will act as a brand ambassador at the Customer Experience (CX) center in the new state-of-the-art Hyundai Motor Group Innovation Center in Singapore (HMGICS).You will guide visitors through each experience zone, showcasing Hyundai Motor Group’s brand philosophy, products and values, ensuring high-quality customer experience and service for every visitor.

The customer experience center will be an exciting new attraction in Singapore and a first-of-its-kind in the automotive industry. HMGICS will not just be a retail space showcasing cars, but a whole new lifestyle and experiential destination in Singapore.

Visitors will be able to take a peek into how Hyundai’s IONIQ EVs are built, get into an IONIQ EV and be taken on a ride at the sky track or even test drive an EV along designated routes. On top of that, HMGICS is in the midst of preparing many other experiential formats for visitors to experience ‘Progress for humanity’, Hyundai’s brand philosophy. The objective is to showcase futuristic, human-centered concepts not just in mobility, but also in sustainability, food, meaningful partnerships, and more.

Embark on an exciting new career at HMGICS. Apply now!

Roles & Responsibilities

Customer Experience (CX) & Customer Service

● Welcome and guide visitors through various HMGICS experiences (Vehicle Displays, Smart Farm, Sky Track, etc.) while embodying the brand philosophy, values, and product knowledge.

● Confidently and engagingly introduce and explain experiences at the cx space, ensuring exceptional customer service standards are upheld in every interaction.

● Maintain and operate vehicles, equipment, and devices within CX areas, adhering to safety, emergency response, and inventory management protocols.

● Execute administrative tasks related to the customer experience, including but not limited to documentation and record-keeping.

● Conduct guided tour programs for visitors, providing informative and enjoyable experiences.

● Host VIPs throughout CX spaces, ensuring their needs and expectations are met with the highest level of service.

● Provide coverage for CX zones as needed, stepping in for other team members when required.

● Set up stations and ensure operational readiness to facilitate smooth customer experiences.

● Perform any Ad-Hoc tasks by management

Requirements

● Diploma or A-Level qualification

● Both entry-level and experienced individuals are welcome to apply

● Experienced applicants should have 1-5 years of experience in a customer service/guest-facing role such as in the airline, retail and hotel industry

● HMGICS Gurus must embody confidence, curiosity and intelligence

● Well-groomed, able to speak in eloquent and professional language

● Strong interpersonal skills, proactive and curious

● Knowledge of and interest in the automobile industry will be beneficial

● Proficiency in English is required

● Proficiency in Korean and Mandarin will be beneficial, as position may require communication with international visitors

● Five days work week including weekend and public holidays

Benefits

● Training and Development such as Customer Service Experience, Brand and Product, Presentation, Public Speaking, Grooming

● Robust rewards system for high-performing employees

● Oppourtunity for overseas training

● Medical Insurance

● Incremental Annual Leave

● Career growth

● Meal and transportation allowance

● Uniform will be provided

● Diverse and positive work culture

● Company outings

About Hyundai Motor Group Innovation Center in Singapore (HMGICS)

Hyundai Motor Group Innovation Center in Singapore is Hyundai Motor Group’s initiative to accelerate its innovation efforts for the human-centered mobility ecosystem. A one-stop advanced manufacturing hub, housing a vibrant ecosystem of researchers, technology, training providers and factory of the future, located in Singapore’s Jurong Innovation District. The center will explore business ideas and technologies that will help define the future businesses direction for the company. Watch our vision here: https://hmgics.sg/

Principal Responsibilities

• Accountable for compliance with safety, health, environmental, quality and relevant industry standards.
• Responsible for the maintenance of Electrical, Instrument and Analyzer in the plant
• Responsible for trouble shooting the plant Electrical, Instrument and Analyzer issues
• Accountable for supporting the MOC process
• Responsible for ensuring Permit to Work process is followed and adhered before it is approved
• Responsible for compliance to all Procedures, Routines, Logs and other Operational Processes
• Responsible for providing technical support during pre-commissioning/commissioning and start-up
• Work closely with the Maintenance Team to resolve day-to-day Electrical, Instrument and Analyzer problems
• Work with Maintenance Team to supervise and implement the works according to the schedule and requirements
• Support process improvement, productivity and reliability projects
• Able to identify the different types of instrument cables and work according to the specifications
• Basic Knowledge about different types of control valves/Field transmitters-construction and
• maintenance.
• Must be familiar with test equipment like Multimeter, Loop calibrator, Pressure calibrator etc., Able to troubleshoot the instrument loop problems.
• Able to work long hours during emergencies to complete the work.
• Attend to emergency call-out and provide night-shift support during plant start-up and shut-down period
• Accountable for the supervision and execution of day to day Electrical, Instrument and Analyzer maintenance activities including PM / CM
• Accountable for the planning, supervision and execution of maintenance and TAR Electrical, Instrument and Analyzer activities
• Responsible for pre-comm & commissioning activities for new projects
• Participate in audits (internal & external) and accountable in closing corrective action items
• Participate in Root Cause Analysis investigation and accountable in closing action items
• Appointed as acting Site Supervisor when situation arises
• Any other day to day operational matters as required

Requirements

• At least 3 years Operational experience with demonstrable exposure to process plant operations and site-based activity or equivalent.
• 5 years E&I experience in Chemical Process Plant.

This role supports the Facility Manager in the daily administration of the facility and all customer enquiries are attended to efficiently and professionally on a timely basis.

Essential Duties & Responsibilities:

• Promptly attending to customer enquiries and follow up in a friendly and professional manner.
• Addresses customer service issues expeditiously.
• Provides support to the Manager on the day-to-day management of the facility.
• Sells product features, benefits, and competitive advantages in a customer-focused approach.
• Responsible together with the onsite team for the sales and revenue performance of the business.

Requirements:

• Candidate must possess at least an "O" level certificate.
• Communicate well with good teamwork and interpersonal skills.
• Adequately conversant in English. Being able to communicate in a second language is a plus.
• Honest with the ability to work quickly and accurately.
• Computer literate and verse in working with numbers.
• An interest in working with people and the ability to cheerfully provide great service with a smile.
• Demonstrates the appropriate level of skills to promote company products.
• At least 2 Years (s) of working experience in sales & customer service is required for this position.
• Stationed at locations where Extra Space is located
• Working hours: 9:00am to 6:00pm (Monday to Friday) & 9:00am to 1:00pm (Alternate Saturday)

CONTRACT JOBS!

(3 + 3 Years contract)

IT / AV TECHNICIAN

SINGAPOREANS/PRs ONLY

(Salary – $2,000 to $3,000)

LOCATION

· West & East – All areas

WORKING HOURS

· Work from 8.30am to 6.00pm (Monday to Friday), excluding public holidays

· Work during weekends from 9.00am to 6.00pm for up to one (1) days per month when required.

· Ad-hoc services after 6.00pm may be required and SE/CFD will be allowed to off-set working hours using time-off.

JOB DESCRIPTION

· Set up, test and provide technical support for end user as scheduled for both virtual and face to face

· Set up, test and provide technical support during events for both virtual and face to face

· Assist in set up of video conferencing

· Trouble shooting of equipment issues during meeting e.g., microphones, projectors and sound mixing equipment, including necessary replacement, to enhance virtual meetings and events.

· Make sure all VC infrastructure’s related hardware and software are operational at all times.

· Coordinate with and provide advice to all users for all matters requiring video conferencing.

· Conduct daily inspections

· Take ownership in the management and maintenance of all VC and AV equipment and system, e.g., routine checks and preventive maintenance works

· Extract video recording from cloud or computer. It will require labelling, editing, copying and storing media in DVDs or servers.

· Retrieve recordings for the purpose of transcription.

· Track inventory of VC and AV equipment and order supplies.

JOB REQUIREMENTS

Qualifications:

· Minimum of 3 years relevant working experience (AV/Electrical/Electronics/IT), of which at least 1 year of experience should be in providing AV/ IT service to users.

· A diploma in a related field

• Be familiar with customer service software such as Freshdesk or Manage Engine will be added advantage

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

For more details please call at 6333 0052

Mondays to Fridays
9.00am - 5.00pm
111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

We are searching for an experienced, talented, and customer obsessed senior leader to come join our fast-growing and exciting global team. In this role, you will be responsible for identifying and delivering emerging customer experience insights, partnering with senior business and technical leaders across the company, building high visibility inspection mechanisms, and ensuring Amazon is providing the best possible customer experience. The successful leader will have a strong track record of looking around corners, delivering solid analysis and making real world impact. In this role, you will design roadmap and deliver insights that influence strategic decisions around the world, and engage with senior leaders worldwide (with a focus in APAC) to align on priorities. You will excel at earning trust from our most senior leaders, communicating multi-faceted findings clearly, and using data and sound business judgment to drive and influence strategic decisions. You will work with a team in Asia and the US, and be effective in understanding business, technology, and customer needs. You will experiment with, build, and implement innovative approaches to generate new insights. You will work cross-functionally and will share and drive best practices across the broader organization. You will set a bold direction and be accountable to deliver, and contribute to a high-performing culture.

Key job responsibilities

-Surface key emerging customer trends that Amazon should be thinking about now to better serve our customers -Build strong relationships with senior leaders and other key stakeholders, enabling your team to effectively engage across all of our diverse businesses (e.g., AWS, Consumer, Advertising, Alexa, Games) -Champion bold ideas on how to evolve and grow the analytical capabilities and mechanism -Partner with internal tech and business team to refine and iterate on ideas, influencing strategic plans -Drive and influence key business decisions across the company on regular basis -Partner with external entities to drive projects forward -Establish mechanisms to inspect, report, and inspire on customer experience improvements across Amazon

Basic qualifications

• 10+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree
• Experience owning/driving roadmap strategy and definition

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Mizuno places a strong emphasis on Fair Play, Friendship, and Fighting Spirit, aiming to cultivate an environment where every employee embrace fairness and fighting spirit. We seek to attract adaptable, proactive, and passionate talent to join our team.

As a Sales Operations and Customer Service Specialist/ Executive, your role is pivotal in leading and developing our Customer Service division. You will drive enhanced customer satisfaction through competitive service levels, meeting and exceeding our customers' expectations. Your primary objective is to provide order management and support to the Sales Team, aiming to achieve the organization's sales and profit targets while meeting team objectives.

Key Responsibilities:

• Lead the management of the sales order process, including sales order collection, reservation, and confirmation.
• Ensure proper administration, documentation, and financial reconciliation of the customer base.
• Co-lead with Ops and Finance the product delivery process to achieve our customer commitments.
• Collaborate on capacity planning with the warehouse.
• Work with the Sales team to develop strategies to close gaps.
• Communicate cross-functionally between internal interfaces and work closely with the warehouse team to provide the best support for the business.
• Generate and compile inventory data to maintain healthy stock levels.
• Track and analyze monthly sales of customers and product categories.
• Monitor and track incoming shipments as per the Open Order Report, including bulk and sample orders.
• Monitor article drops, and shipment tracking, and ensure all pre-orders are fulfilled.
• Adjust the order book according to delivery information and inform customers and the sales team of any delays.
• Deliver reliability and responsiveness to customer requests and complaints.
• Process stock replenishment in SP & FO and support in all PO creations for non-trade purchases, ensuring submission to Finance.

Knowledge, Skills, and Abilities:

• Strong communication skills.
• Ability to manage relationships and diversity.
• Excellent planning, organizing, and coordinating skills.
• Proficiency in analysis and problem-solving.
• Results-oriented mindset.
• Data entry and computer skills.

Education and Experience / Minimum Qualifications:

• 3 years' experience in Order Management, Inventory Management, and Customer Service.
• Industry Experience – Preferably in retail or FMCG Retail.
• Language: Fluent in English + Local Language (if applicable).
• IT: Proficiency in Microsoft Outlook, Microsoft Excel (Advanced), Sun System/ SAP experience is a plus.
• Mature, responsible, proactive, and a team player.

PERM JOBS!

PROJECT EXECUTIVE

SINGAPOREANS

($2,800.00 to $3,500.00)

LOCATION

Kallang / Bendemeer

JOB DESCRIPTION

• Prepare plan drawing and 3D drawing using Autocad

• To do colour scheme confirmation

• To tick off quantity of layouts

• Placing order for projects

• Prepare handover material/checklist for handover

• Prepare Master programme and ensure work progresses in accordance with schedule

• Coordinate all aspects of the project works with client, consultants and subcontractors

• Inspect work in progress on site to ensure quality is in compliance with drawing

• Attend site and coordination meeting

WORKING HOURS

• 5 days’ work week (40 hours perweek)
• Mon to Fri: 9.00am to 6pm

JOB REQUIREMENTS

• Interior Design Background Preferred
• Microsoft Office, Power Point,
• Auto-CAD will be an added advantage
• With and without relevant working experience will be considered
• Possess strong problem-solving abilities
• Able to work independently with minimum supervision
• Able to multitask, possess good interpersonal and organizational skills and thrive in a fast-paced environment
• Microsoft Office, Power Point, AutoCAD will be an added advantage
• Able to commence work within short notice

Interested applicants, please email detailed to

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to - [email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098

www.serviceconnections.com.sg

License no: 09C4937 / R11022931

About the role

Manages team of primarily entry and intermediate professionals or team leaders of Technical / Business Support or Production / Maintenance employees, with flexibility to determine how assignments are completed (e.g., objectives and approaches to completing work). Supervises a team of Field Service professionals or supervisors of Field Service Technicians. Manages day-to-day priorities in solving client issues received by the team. Optimizes manpower and resources, responds to complaints of customers, and escalates key issues to senior management.

Key Responsibilities:

As a Service Manager, you’ll be responsible for:

• Coordinates, prioritize and resolves issues encountered by a more experienced team.
• Optimizes the usage of manpower, standard time, equipment and energy of more experienced team.
• Escalates critical/complex issues that will impact the business.
• Manages more experienced team according to established programs and objectives
• Quality Issue Management
• Contacts customer, collects feedback, and establishes and maintains good relationship with customers.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.
• Forecast, monitor and document financial performance against plan
• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements
• Manage end-end service delivery processes from renewals of contracts to service delivery and account receivable with aid of systems such as SalesForce, Smax, SAP
• Manage a team of service technicians direct reports, and a few in-house subcontractors
• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs and emergency service calls
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice
• Manage inventory, accounts receivable and bad debt
• New Chiller Coordination from site, including Inspection, Logistics, Unloading, Loading, Installation, Pre-commissioning, Commissioning, Extending Warranty to AMC support
• Responsible for contract renewals and simple repair quotations process
• Review work orders, invoices, and time reports for accuracy and to ensure efficient management of accounts receivable
• Drive EH&S initiatives, create EHS awareness and monitor compliance
• Responsible for KPIs such as productivity, field expenses, SA/SR revenue, renewal/capture/conversion rate, contract margins, PM completion%, connected assets targets at branch-level
• Ensure adoption of tools by team in daily operations such as Salesforce, ServiceMax, SAP, Digital, Tech Quoting, SA renewal bot

Requirements

We are looking for people who are good in Service & Account Management. If this is you, get in touch.

As a minimum you must have:

• 3 to 5 years’ experience in managing people/team.
• HVAC experience preferred.
• Bachelor’s degree in Mechanical, Electrical or Business discipline
• Sets day-to-day goals and objectives for team members.
• Problems faced may be difficult, but typically are not complex.
• Explains policies, practices, and procedures.
• Work in a structured way in a fast-paced changing environment with tight deadline
• Work independently and in a cross-functional team.
• Flexible and result-orientated attitude

Our Client is a leader in the Environmental industry in Singapore. Due to their current expansion plan, they are looking for a Finance Controller to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Manage cash flow, including optimization, forecasting, expense management, debt management, collection, budgeting, consolidation, and P&L forecast.
• Responsible for funds in banks for unexpected expenses, procurement activities and operations.
• Develop risk management/control strategy for the Group and handle monthly group consolidation and results analysis.
• Responsible for implementation of financial strategies, including risk minimization and cost enhancement.
• Oversee and manage financial reports, audits, and tax matters and prepare financial metrics based on P&L.
• Provide ROI analysis for overseas investments and advice on investment decisions.
• Oversee finance team, such as performance management and team bonding.
• Provide leadership and guidance, fostering a culture of improvement and accountability.
• Lead financial projects to optimize production and cash flow.
• Develop and maintain ERP and MIS projects.
• Improve internal controls and ensure compliance with regulations.
• Analys and recommend maximizing returns on excess funds.
• Responsible for financial performance and provide insights and recommendations.
• Maintain good relationships with bankers and liquidity providers.
• Perform ad-hoc duties related to the Company’s business activities.

Requirement

• Min Degree in Finance, Accounting, or a related field or CPA
• Min 5 years of relevant experience in manufacturing industry
• Strong experience in FP&A, internal controls, risk management, and regulatory compliance.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

• Industry/ Organization Type: Manufacturer (Cleaning Products)
• Position Title: Service Technician
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15A M-5:30 PM)
• Salary Package: Up to $2650 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem-solving and coordinating jobs between field service and workshop repairs.
• All other assigned duties.

APPLY NOW!!!

• Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering)
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical is an advantage
• Understanding engineering drawing and schematic layout is essential
• Possess Class 3 driving license is advantageous
• Candidates without relevant experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Locations: Bedok, Punggol, Yishun, Pasir Ris, Bukit Panjang, Raffles Place, Joo Koon

Salary: Basic $2,600 - $2,900

Working Days & Hours
- Working days: 6 days work week
- Working hours: 7am-3pm or 3pm-11pm (Rotated shift)

Job Description

• Perform Service Crew duties and oversee operational tasks.
• Supervise staff performance and enforce disciplinary standards.
• Conduct on-the-job training for new employees.
• Contribute to staff performance evaluations.
• Assist in team planning, including scheduling and rostering.
• Demonstrate extensive product knowledge and exemplify exceptional customer service.
• Motivate the team to achieve excellent customer service and revenue targets.
• Requirements:
  Able to stand long hours
• Able to work on rotating shifts and weekends

Interested applicants are strongly encouraged to send in your resume or WhatsApp wa.me/6583482126 for more details ***

To apply, please put in your details as below:

Job Applying : Coffee House Service Supervisor/ Kitchen Supervisor

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

ELITEZ PTE LTD | EA 16C8004

TSAI PEI HUA PENNY | R1988862

Our client is in Education industry. They are looking for a Customer Service Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• To respond to all kind of enquires
• Keep detailed records of all interactions and feedback within the system.
• Coordinate any necessary follow-up meetings
• Conduct follow-up calls/email with clients
• Assist guest to explore the surroundings
• Provide guests with the opportunity to enhance their experience
• Provide training to team members
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• At least 4 to 6 years of related customer service / sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Description

• Responsible for the effective management and operation of Patients’ Registration counters including billings and collection matters.
• Process, respond to requests and handles all general enquiries & feedbacks received from patients
• Answer incoming telephone calls from patients, clinics and other organizations and deal with enquiries providing non-clinical advice and information.
• Perform chaperon activities in the absence of the porter. Provide a wheelchair to the patients where and when necessary.

Job Requirement

• At least 1 years' experience in a customer service role preferably in a hospital environment
• Pleasant personality and service oriented
• Good interpersonal, communication and leadership skills
• Team player
• Permanent night shift (4 On 3 Off)
• Candidate must be willing to work on permanent night shift
• Working hours:

Night Shift : 9:00 pm to 7.30 am

Roles & Responsibilities:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues.
• Submit dental claims vis CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Experience in customer service or reception duties (preferred)
• Minimum Diploma
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Career returnees are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Located near MRT station
• Career growth with structured training opportunities

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: JTC Defu Industrial City

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for providing exceptional customer service and support. This role involves handling inbound queries, managing equipment rental bookings, and identifying opportunities to increase sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.